Black Box MC200A User Manual

MAY 2007

MC200A

Version 3

FaxReceiver MC200A ®

1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746

Table of Contents

Table of Contents 2 Introduction 4

Easy Configuration 4 Features 4 System Architecture 4

Menu Map 5

The Process 6

Important Information 6

Connections 7 Reset Button 11

FAX CONFIGURATION UTILITY 12

General Settings 13

TCP/IP Settings 14

e-mail Settings 16

FAX Settings 17

TelNet Settings 19

Configuration 12

Benefits of using Telnet: 20

UNIT IP SETTINGS 23

UNIT EMAIL SETTINGS 25

UNIT FAX SETTINGS 28

TELNET 20 The FaxViewer 32 Troubleshooting 35 Glossary 39 Technical Specifications 41 Trademark Recognition 41 Legal Notices 42 Technical Support 48

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COPYRIGHT

© Copyright 2006 Black Box. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or any computer language, in any form or by any third party, without prior permission of Black Box.

DISCLAIMER

Black Box reserves the right to revise this publication and to make changes from time to time to the contents hereof without obligation to notify any person or organization of such revision or changes. Black Box has endeavored to ensure that the information in this publication is correct, but will not accept liability for any error or omission.

TRADEMARKS

All trademarks are hereby acknowledged.

VERSIONS

This manual is for FaxReceivers with code version A9.50 and higher, with FaxConfig up to version 1.08 or higher. The FaxViewer is version 1.05 or higher.

CODE CHANGES

Version a9.50 Uses DNS to determine the SMTP IP Address from it's URL.

Version b9.50 Adds a final confirmation message in the body of the email.

Version c9.50 allows you to set whether to notify the sending fax of an error (so that it will resend). Also states at the end of the email that the remote fax was or was not notified in the event of an error in transmission.

d9.50 Increased the ring delay timeout. It was 5 seconds, increased it to 15 seconds.

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Introduction

The Black Box FaxReceiver MC200A is designed to receive a fax and convert it into an email to allow distribution that is more convenient and unwanted faxes can be electronically deleted. The Black Box Fax-Receiver receives the fax and puts it into a mail-server mailbox. From there, you or an administrator can read and re-distribute the fax to the appropriate email recipient on the network or print it if necessary. This reduces paper waste, speeds up the communication and distribution of information, allows automatic backup of received faxes and eliminates the need to maintain a fax machine solely for the purpose of receiving faxes.

Easy Configuration

The setup is done using Telnet, which allows configuration in any network environment like Windows, Unix or Apple. Any Workstation or PC with Telnet capabilities and access to the network can be used to configure the unit.

Features

External all voltage power supply (100-240 Volts, 50-60 Hz)

Extremely low power consumption of less than 5 watts.

Remote management from any PC

Retains its setup in Flash memory.

Powers up in less than 10 seconds.

Three login types, CRAM-MD5, LOGIN (AUTH=LOGIN) and non-authenticated.

System Architecture

The FaxReceiver MC200A uses a PCMCIA card to connect to the Fax Line; this allows the FaxReceiver MC200A to be used in any country in the world for which there is a PCMCIA fax/modem card available that fulfills the local standards.

The FaxReceiver MC200A connects directly to an Ethernet 10/100baseTx network via fixed IP or DHCP. Before operating the device a number of parameters have to be set up in the FaxReceiver MC200A to allow log on to your company or Internet provider's mail server.

3 different login types, CRAM-MD5, LOGIN (AUTH=LOGIN) and non-authenticated. It will try

CRAM-MD5, first. If that fails, it falls back to insecure authentication (same as Outlook Express uses), and it will fall back further to non-authenticated login if that fails.

Setting up is achieved using the Telnet protocol and a telnet application is available for any operating system. Check your PC, Apple or Unix operator manual.

Since the device only relies on TCP/IP and SMTP it will work in any common network environment.

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Menu Map

out

The menu driven setup allows the following parameters to be set up:

MENU ITEM # CHARS DEFAULT FORMAT REQD?

1) Setup IP

2) Setup SMTP Mailserver

3) Setup Fax

4) Reboot after quitting

5) Change Telnet port 4

6) Change Telnet session timeP) Change Telnet password !) Redirect debug to this screen

Unit IP settings

1) Unit IP address 16

2) Subnet Mask 16

3) DNS Address 1 16

4) DNS Address 2 16

5) Unit Gateway address 16

6) DHCP/RARP

7) Timeserver 1 address 16

8) Timeserver 2 address 16

9) Timeserver 3 address 16

Unit Email settings

1) Mailserver SMTP address 58 0.0.0.0 xxx.xxx.xxx.xxx

2) Mailserver SMTP IP port 4

3) Mailserver login name 58

4) Mailserver login password 58

5) Destination Email address

6) Reply email address 58

7) Reply Name 58

6) Check Mailserver connection

Unit Fax settings

1) Fax reply I.D. 20

2) Fax number 20

3) Fax location 28

4) Company Name 28

5) Scaling Percentage 3

6) Number of rings before answer

7) Signal Transmission Errors

8) Time Zone Offset 3

9) Daylight Saving

*1 For FaxConfig enter each address on a separate line. For Telnet, separate with commas or semicolons.

2

253

255.255.255.0

192.043.244.018

000.000.000.000

80 *1

Black Box (R) Fax

2

(Disabled)

23

2

11.22.33.44

0.0.0.0

Disabled

25

fax@null fax@null

Fax

100

1

Yes

+0

(Off)

1 2 3

toggle

23 Y

(0 to 50 minutes) N

N

toggle

xxx.xxx.xxx.xxx Y xxx.xxx.xxx.xxx Y xxx.xxx.xxx.xxx N xxx.xxx.xxx.xxx N xxx.xxx.xxx.xxx Y

toggle N xxx.xxx.xxx.xxx Y xxx.xxx.xxx.xxx N xxx.xxx.xxx.xxx N

Y

or

URL.

### Y

name@company.com Y

password99 Y

name2@company.com Y

name@company.com Any text up to 58 char

Black Box (R) Fax N

724-746-0746 Lawrence, PA

Black Box N

(10-150 in incs of 5) Y

1-30 Y

Toggle N

(+/-0 to 13 hours) Y

toggle N

N N

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Requirements

 AC power outlet within 10 feet.

 Telephone wall jack and cable to reach the FaxReceiver

 An Ethernet cable for the connection from the FaxReceiver to an Ethernet hub

or switch connection that will connect to the mail server.

Important Information

NOTE: The device is designed to operate in a typical office environment. Choose a location

that is:

 Well-ventilated and away from sources of heat including direct sunlight.

 Away from sources of vibration or physical shock.

 Isolated from strong electromagnetic fields produced by electrical devices.

 Provided with a properly grounded wall outlet.

 The modem/card can be installed in either the top or bottom slot.

WARNING NOTES:

 Do not attempt to modify or use the supplied AC power cord if it is not the

exact type required.

 Whenever the chassis cover is to be removed, ensure that the system is

disconnected from its power source and from all telecommunications links, networks, or modem lines.

 Do not operate the system with the cover removed.

T HE P RO C E SS

A fax is received, a connection with the mail server is established, the fax is decoded and sent to the mail server as a GIF file for each page embedded in the email.

If you are private individual use your email account and password as you use for your existing mail client on your computer, this is all you need.

If you are a corporate user we recommend to set up a dedicated email account for the FaxReceiver i.e. fax1@mydomain.com and then copy the people to be informed of incoming faxes from this account. This allows you to keep a copy of every received fax in this account for recording purposes. It is up to you if you want to give each FaxReceiver its own mail account or if you want to use the Location Name to distinguish which device actually received the fax.

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Installation

The illustration shows the setup of the ports and the diagnostic LEDs.

Connections

See the drawings on page 7 for installation examples.

Plug the PCMCIA modem card into the top or bottom slot.

Insert your Ethernet RJ45 connection into the LAN jack on the front.

NOTE: If you do not have your Ethernet connection plugged in, there will be no lights on power up.

The Modem’s RJ11 phone line cable and adapter will plug into the modem card at the rear of the unit, with the other end into the RJ11 phone jack on the wall. Alternatively you may plug the FaxReceiver into a phone splitter.

NOTE: If you daisy chain from an outgoing fax machine, it should be set to either don't answer or answer after 4 rings or more so that the FaxReceiver will pickup first.

Connect the power cord to the Switch Mode Power Supply unit socket.

Plug the AC cord from the Switch Mode Power Supply into the 110V wall socket. There is a green light on the power brick that will come on.

Plug the DC wires from the Switch Mode Power Supply unit into the FaxReceiver.

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NOTE: It will take about 10 seconds for the FaxReceiver to be ready to accept a fax or telnet connection.

When your Ethernet cable is connected to a network, the link light will be on.

NOTE:

below.

There is a green light inside the unit that can be seen. See the picture

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Typical installation replacing an incoming fax machine:

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Installation where an outgoing fax machine is required on incoming line:

NOTE: If you daisy chain from an outgoing fax machine, it should be set to either not auto answer or answer after 4 rings or more so that the FaxReceiver will pickup first.

NOTE: You should also set the fax machine to tone dialing and not pulse dialing. Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming ring, and the FaxReceiver will attempt to answer.

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LEDs

The LEDs are itemized as follows:

NOTE: The LED's are driven directly by the Ethernet chip. If you do not have the Ethernet cable plugged in, the lights will not light, at power-up.

LK (Yellow) LED The Link LED indicates that the port is functionally connected to an external port. It lights up solid when the connected hub is turned on and connected to the LAN. If the LED does not light up, there may be a problem with the cabling or the Ethernet hub.

These last two LEDs enable monitoring of the traffic passing through the device.

TX (Red) LED The Transmit LED blinks when a data packet is being sent from the FaxReceiver. This would indicate that a fax has been received.

RX (Green) LED The Receive LED blinks when a LAN data packet is received. It is normal for this LED to blink all of the time as long as there is any LAN activity.

Reset Button

When this button is pressed and held for ten seconds on power-up, the FaxReceiver will clear any surplus information it is holding and revert to the default settings.

NOTE: If you reset the defaults, it will be necessary to telnet into 11.22.33.44 and reconfigure all of the parameters

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Configuration

The complete configuration can be done with any Telnet client, like HyperTerminal or simply using the Windows Command prompt “telnet”. This will work on any FaxReceiver that is on the same virtual network.

Black Box has provided a FaxConfig utility that allows you to perform the basic IP configuration of any FaxReceiver that is on the same physical network.

These are the steps necessary to configure the FaxReceiver using the Windows command prompt telnet client.

F AX C ON F IG U R AT I O N U T IL I T Y

There is a FaxConfig utility on the CDROM in the Fax Configure Tool directory of the CDROM. You can run this utility from the CDROM or drag it to your PC.

NOTE: The FaxConfig utility will only communicate properly with devices on its local network or on 11.22.33.44.

1) Double-click on the FaxConfig utility to start it. It will bring up the following screen:

2) If it does not see the FaxReceiver, check the connections and power, and then click on the Requery Network button. If changes were made using Telnet,

you should click on the Requery Network button. If you have connected the FaxReceiver since starting FaxConfig utility, use the Requery Network button to discover it.

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G en e r al S et t in g s

Using your mouse, double-click on the IP Address of the FaxReceiver to view or configure the properties of, or click once to select it and then click the Properties button and it will bring up the following screen:

1) The default Device Name is derived from the FaxReceiver’s Hardware Address. You can change it to something that will better identify it for you if you have multiple FaxReceivers.

2) The Hardware description and Firmware revision is provided for technical support.

3) If you click on the OK button it will save the parameters and exit the Properties window for that IP Address. Click on the TCP/IP tab.

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T C P / I P S E T T I N G S

1) Enter an unused IP Address from your network, or click on the DHCP/RARP Enable.

NOTE: If you change to an address that is NOT in the same network range that your PC is, you will still be able to see the FaxReceiver with the FaxConfig utility, but you will not be able to change any parameters until you are on the same subnet.

2) If you are not using DHCP or RARP, make certain that the Subnet Mask is correct.

3) If you are not using DHCP or RARP, set the Default Gateway.

4) The Mail Server SMTP Address can be entered either as a URL (for example smtp-server.austin.rr.com) or an IP Address. Using the URL is recommended if you may be changing ISP’s, and have your own mail server that will retain the same name.

5) DNS Server 1 and 2 are the Domain Name Servers provided by your ISP. It is used to convert the Mail Server SMTP Address’s URL to an IP Address.

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6) Time Server IP 1,2, & 3. The 192.043.244.018 address is the time server at NCAR. You can change this to a preferred timeserver and add two more timeservers. Without a timeserver the timestamp will be incorrect and your spam filter may trap the email.

NOTE: All timeservers send the time UT. In order to set the time stamps correctly you must adjust your Time Zone Offset under the Fax Settings tab. There is a list of public timeservers at this URL:

http://tf.nist.gov/service/time-servers.html

Click on the E-mail Settings tab.

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