Black Box LES1332A, LES1408A, LES114BA, LES1208A-R2, LES1132A User Manual

...
LES1108A LES120 8A-R2 LES1308A LES1408A LES1508A
LES1116A LES1216A- R 2 LES1316A LES1416A LES1132A LES1232A LES1332A LES1432A LES1148A LES124 8A- R2 LES1348A LES1448A
Value-Line and Advanced Console Servers User’s Manual
Securely manage data center and network equipment from anywhere in the world.
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Web site: w ww.blackbox.com • E-mail : info@blackbox.com
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Value-Line and Advanced Console Servers Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Cisco is a registered trademark of Cisco Technology, Inc.
Mac is a registered trademark of Apple Computers, Inc.
Linux is a registered trademark of Linus Torvalds.
Internet Explorer, Windows, Windows Me, Windows NT, and Windows Vista are a registered trademarks of Microsoft Corporation.
Nagios is a registered trademark of Nagios Enterprises LLC.
Java and Solaris are trademarks of Sun Microsystems, Inc.
Unix is a registered trademark of X/Open Company Ltd.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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Value-Line and Advanced Console Servers Manual
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Value-Line and Advanced Console Servers Manual
Federal Communications Commission and Industry Canada Radio Frequency Interference Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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Value-Line and Advanced Console Servers Manual
Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada.
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INDEX
INTRODUCTION 13 INSTALLATION 18
2.1 Models 18
2.1.1 Kit components LES1508A Console Server 19
2.1.2 Kit components LES1308A- LES1348A and LES1408A - LES1448A Advanced Console Servers 19
2.1.3 Kit components LES1208A-R2, LES1216A-R2, LES1232A and LES1248A-R2 Advanced Console Servers 20
2.1.4 Kit components LES1116A, LES1132A and LES1148A Console Servers 21
2.1.5 Kit components LES1108A Console Server 21
2.2 Power connection 21
2.2.1 LES1508A power 21
2.2.2 LES1408A - LES1448A, LES1308A- LES1348A and LES1208A - LES1248A power 22
2.2.2 LES1116A, LES1132A and LES1148A power 22
2.2.4 LES1108A power 23
2.3 Network connection 23
2.4 Serial Port connection 23
2.5 USB Port Connection 24
2.6 Antenna and SIM 25 SYSTEM CONFIGURATION 26
3.1 Management console connection 26
3.1.1 Connected PC/workstation set up 26
3.1.2 Browser connection 27
3.2 Administrator Password 29
3.2.1 Set up new administrator 30
3.2.2 Name the console server 30
3.3 Network IP address 30
3.3.1 IPv6 configuration 32
3.3.2 Dynamic DNS (DDNS) configuration 32
3.4 System Services 33
3.4.1 Service Access 33
3.4.2 Service Settings 35
3.5 Communications Software 36
3.5.1 SDT Connector 37
3.5.2 PuTTY 37
3.5.3 SSHTerm 38
3.6 Management network configuration 38
3.6.1 Enable the Management LAN 39
3.6.2 Configure the DHCP server 40
3.6.3 Select Failover or broadband OOB 41
3.6.4 Aggregating the network ports 43
3.6.5 Static routes 44
SERIAL PORT AND NETWORK HOST 46
4.1 Configure Serial Ports 46
4.1.1 Common Settings 47
4.1.2 Console Server Mode 48
4.1.3 SDT Mode 53
4.1.4 Device (RPC, UPS, EMD) Mode 54
4.1.5 Terminal Server Mode 54
4.1.6 Serial Bridging Mode 55
4.1.7 Syslog 55
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4.1.8 Cisco USB console connection 56
4.2 Add/ Edit Users 56
4.3 Authentication 60
4.4 Network Hosts 60
4.5 Trusted Networks 61
4.6 Serial Port Cascading 62
4.6.1 Automatically generate and upload SSH keys 62
4.6.2 Manually generate and upload SSH keys 63
4.6.3 Configure the slaves and their serial ports 65
4.6.4 Managing the Slaves 66
4.7 Serial Port Redirection 66
4.8 Managed Devices 67
4.9 IPsec VPN 69
4.9.1 Enable the VPN gateway 70
4.10 OpenVPN 71
4.10.1 Enable the OpenVPN 71
4.10.2 Configure as Server or Client 72
4.10.3 Windows OpenVPN Client and Server set up 73
4.11 PPTP VPN 77
4.11.1 Enable the PPTP VPN server 77
4.11.2 Add a PPTP user 79
4.11.3 Set up a remote PPTP client 79
FIREWALL, FAILOVER AND OoB DIAL-IN 81
5.1 OoB Dial-In Access 81
5.1.1 Configure Dial-In PPP 82
5.1.2 Using SDT Connector client 84
5.1.3 Set up Windows XP/ 2003/Vista/7 client 84
5.1.4 Set up earlier Windows clients 85
5.1.5 Set up Linux clients for dial-in 85
5.2 OoB broadband access 85
5.3 Broadband Ethernet Failover 86
5.4 Dial-Out Failover 87
5.4.1 Always-on dial-out 87
5.4.2 Failover dial-out 89
5.5 Cellular Modem Connection 89
5.6.1 Connect to the GSM HSUPA/UMTS carrier network 89
5.6.2 Connect to the CDMA EV-DO carrier network 91
5.6.3 Verify cellular connection 92
5.6.4 Cellular modem watchdog 92
5.7 Cellular Operation 93
5.7.1 OOB access set up 93
5.7.2 Cellular failover setup 93
5.7.3 Cellular routing 94
5.7.4 Cellular CSD dial-in setup 94
5.8 Firewall & Forwarding 95
5.8.1 Configuring network forwarding and IP masquerading 96
5.8.2 Configuring client devices 97
5.8.3 Port forwarding 98
5.8.4 Firewall rules 99
SECURE SSH TUNNELING AND SDT CONNECTOR 102
6.1 Configuring for SSH Tunneling to Hosts 103
6.2 SDT Connector Client Configuration 103
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6.2.1 SDT Connector installation 104
6.2.2 Configuring a new console server gateway in the SDT Connector client 105
6.2.3 Auto-configure SDT Connector client with the user’s access privileges 106
6.2.4 Make an SDT connection through the gateway to a host 107
6.2.5 Manually adding hosts to the SDT Connector gateway 108
6.2.6 Manually adding new services to the new hosts 109
6.2.7 Adding a client program to be started for the new service 111
6.2.8 Dial in configuration 113
6.3 SDT Connector to Management Console 113
6.4 SDT Connector - telnet or SSH connect to serially attached devices 114
6.5 Using SDT Connector for out-of-band connection to the gateway 116
6.6 Importing (and exporting) preferences 117
6.7 SDT Connector Public Key Authentication 118
6.8 Setting up SDT for Remote Desktop access 119
6.8.1 Enable Remote Desktop on the target Windows computer to be accessed 119
6.8.2 Configure the Remote Desktop Connection client 120
6.9 SDT SSH Tunnel for VNC 124
6.9.1 Install and configure the VNC Server on the computer to be accessed 124
6.9.2 Install, configure and connect the VNC Viewer 125
6.10 Using SDT to IP connect to hosts that are serially attached to the gateway 127
6.10.1 Establish a PPP connection between the host COM port and console server 127
6.10.2 Set up SDT Serial Ports on console server 131
6.10.3 Set up SDT Connector to SSH port forward over the console server Serial Port 132
6.11 SSH Tunneling using other SSH clients (e.g. PuTTY) 132 ALERTS AND LOGGING 135
7.2.1 UPS / Power Supply 137
7.2.2 UPS Status 137
7.2.3 Serial Login/Logout 138
7.2.4 ICMP Ping 138
7.2.5 Cellular Data 138
7.2.6 Custom Check 138
7.2.7 SMS Command 139
7.3 Trigger Actions 140
7.3.1 Send Email 140
7.3.2 Send SMS 141
7.3.3 Perform RPC Action 141
7.3.4 Run Custom Script 141
7.3.5 Send SNMP Trap 141
7.3.6 Send Nagios Event 141
7.4 Resolve Actions 142
7.5 Configure SMTP, SMS, SNMP and/or Nagios service for alert notifications 142
7.5.1 Send Email alerts 142
7.5.2 Send SMS alerts 143
7.5.3 Send SNMP trap alerts 145
7.5.4 Nagios alerts 146
7.6 Logging 146
7.6.1 Log storage 146
7.6.2 Serial port logging 147
7.6.3 Network TCP and UDP port logging 148
7.6.4 Auto-Response event logging 148
7.6.5 Power device logging 148
POWER & ENVIRONMENTAL MANAGEMENT 149
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8.1 Remote Power Control (RPC) 149
8.1.1 RPC connection 149
8.1.2 RPC access privileges and alerts 152
8.1.3 User power management 152
8.1.4 RPC status 153
8.2 Uninterruptible Power Supply Control (UPS) 153
8.2.1 Managed UPS connections 154
8.2.2 Remote UPS management 157
8.2.3 Controlling UPS powered computers 158
8.2.4 UPS alerts 159
8.2.5 UPS status 159
8.2.6 Overview of Network UPS Tools (NUT) 160
8.3 Environmental Monitoring 162
8.3.1 Connecting the EMD 163
8.3.2 Environmental alerts 165
8.3.3 Environmental status 165
AUTHENTICATION 166
9.1 Authentication Configuration 166
9.1.1 Local authentication 167
9.1.2 TACACS authentication 167
9.1.3 RADIUS authentication 168
9.1.4 LDAP authentication 169
9.1.5 RADIUS/TACACS User Configuration 171
9.1.6 Group support with remote authentication 171
9.1.7 Remote groups with RADIUS authentication 172
9.1.8 Remote groups with LDAP authentication 172
9.1.9 Remote groups with TACACS+ authenti c at ion 174
9.1.10 Idle timeout 174
9.1.11 Kerberos authenticat ion 174
9.2 PAM (Pluggable Authentication Modules) 175
9.3 SSL Certificate 177 NAGIOS INTEGRATION 180
10.1 Nagios Overview 181
10.2 Central management and setting up SDT for Nagios 181
10.2.1 Set up central Nagios server 182
10.2.2 Set up distributed console servers 183
10.3 Configuring Nagios distributed monitoring 185
10.3.1 Enable Nagios on the console server 185
10.3.2 Enable NRPE monitoring 186
10.3.3 Enable NSCA monitoring 186
10.3.4 Configure Selected Serial Ports for Nagios Monitoring 187
10.3.5 Configure Selected Network Hosts for Nagios Monitoring 187
10.3.6 Configure the upstream Nagios monitoring host 188
10.4 Advanced Distributed Monitoring Configuration 188
10.4.1 Sample Nagios configuration 188
10.4.2 Basic Nagios plug-ins 191
10.4.3 Additional plug-ins 192
10.4.4 Number of supported devices 192
10.4.5 Distributed Monitoring Usage Scenarios 193
SYSTEM MANAGEMENT 196
11.1 System Administration and Reset 196
11.2 Upgrade Firmware 197
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11.3 Configure Date and Time 197
11.4 Configuration Backup 198
11.5 Delayed Configuration Commit 201
11.6 FIPS Mode 202 STATUS REPORTS 203
12.1 Port Access and Active Users 203
12.2 Statistics 203
12.3 Support Reports 204
12.4 Syslog 204
12.5 Dashboard 205
12.5.1 Configuring the Dashboard 205
12.5.2 Creating custom widgets for the Dashboard 208
MANAGEMENT 209
13.1 Device Management 209
13.2 Port and Host Logs 210
13.3 Serial Port Terminal Connection 210
13.3.1 Web Terminal 210
13.3.2 SDT Connector access 211
13.4 Power Management 212 CONFIGURATION FROM THE COMMAND LINE 213
14.1 Accessing config from the command line 213
14.2 Serial Port configuration 216
14.3 Adding and Removing Users 219
14.4 Adding and removing user Groups 220
14.5 Authentication 221
14.6 Network Hosts 222
14.7 Trusted Networks 223
14.8 Cascaded Ports 223
14.9 UPS Connections 224
14.10 RPC Connections 225
14.11 Environmental 226
14.12 Managed Devices 227
14.13 Port Log 227
14.14 Alerts 228
14.15 SMTP & SMS 230
14.16 SNMP 231
14.17 Administration 231
14.18 IP settings 231
14.19 Date & Time Settings 232
14.20 Dial-in settings 233
14.21 DHCP server 233
14.22 Services 234
14.23 NAGIOS 235 ADVANCED CONFIGURATION 236
15.1 Custom Scripting 236
15.1.1 Custom script to run when booting 236
15.1.2 Running custom scripts when alerts are triggered 237
15.1.3 Example script - Power Cycling on Pattern Match 238
15.1.4 Example script - Multiple email notifications on each alert 238
15.1.5 Deleting Configuration Values from the CLI 238
15.1.6 Power Cycle any device when a ping request fails 241
15.1.7 Running custom scripts when a configurator is invoked 243
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15.1.8 Backing-up the configuration and restoring using a local USB stick 243
15.1.9 Backing-up the configuration off-box 244
15.2 Advanced Portmanager 245
15.2.1 Portmanager commands 245
15.2.2 External Scripts and Alerts 246
15.3 Raw Access to Serial Ports 247
15.3.1 Access to serial ports 247
15.3.2 Accessing the console/modem port 248
15.4 IP- Filtering 248
15.5 Modifying SNMP Configuration 249
15.5.1 /etc/config/snmpd.conf 249
15.5.2 Adding more than one SNMP server 250
15.6 Secure Shell (SSH) Public Key Authentication 251
15.6.1 SSH Overview 251
15.6.2 Generating Public Keys (Linux) 252
15.6.3 Installing the SSH Public/Private Keys (Clustering) 252
15.6.4 Installing SSH Public Key Authentication (Linux) 253
15.6.5 Generating public/private keys for SSH (Windows) 255
15.6.6 Fingerprinting 257
15.6.7 SSH tunneled serial bridging 258
15.6.8 SDT Connector Public Key Authentication 260
15.7 Secure Sockets Layer (SSL) Support 260
15.8 HTTPS 261
15.8.1 Generating an encryption key 261
15.8.2 Generating a self-signed certificate with OpenSSL 261
15.8.3 Installing the key and certificate 262
15.8.4 Launching the HTTPS Server 262
15.9 Power Strip Control 262
15.9.1 The PowerMan tool 263
15.9.2 The pmpower tool 264
15.9.3 Adding new RPC devices 264
15.10 IPMItool 266
15.11 Custom Development Kit (CDK) 269
15.12 Scripts for Managing Slaves 269
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APPENDIX
A. CLI Commands and Source Code
B. Hardware Specification
C. Safety and Certifications
D. Connectivity and Serial I/O
E. Terminology
F. End User License Agreement
G. Service and Warranty
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Chapter 1 Introduction INTRODUCTION

This Manual
This User’s Manual walks you through installing and configuring your Black Box Console Server (LES1108A, LES1116A, LES1132A, LES1148A, LES1508A) or Advanced Console Server (LES1208A-R2, LES1216A-R2, LES1232A, LES1248A-R2, LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A, LES1448A). Each of these products is referred to generically in this manual as a “console server.”
Once configured, you will be able to use your console server to securely monitor access and control the computers, networking devices, telecommunications equipment, power-supplies, and operating environments in your data room or communications centers. This manual guides you in managing this infrastructure locally (across your operations or management LAN or through the local serial console port), and remotely (across the Internet, private network, or via dial up).
Manual Organization
This manual contains the following chapters:
1. Introduction An overview of the features of console server and information on this manual.
2. Installation Physical installation of the console server and how to interconnect controlled devices.
3. System Configuration Describes the initial installation and configuration using the Management Console. Covers configuration of the console server on the network and the services that will be supported.
4. Serial & Network Covers configuring serial ports and connected network hosts, and setting up Users and Groups.
5. Firewall, Failover & OoB Describes setting up the high availability access features of the console server.
6. Secure Tunneling (SDT) Covers secure remote access using SSH and configuring for RDP, VNC, HTTP, HTTPS, etc. access to network and serially connected devices.
7. Auto-response & Logging Explains how to set up local and remote event/data logs, how to trigger SNMP and email alerts
events.
8. Power & Environment Describes how to manage USB, serial, and network attached power strips and UPS supplies including Network UPS Tool (NUT) operation, IPMI power control, and EMD environmental sensor configuration.
and configuring auto-response actions to trigger
9. Authentication Access to the console server requires usernames and passwords that are locally or externally authenticated.
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10. Nagios Integration Describes how to set Nagios central management with SDT extensions and configure the console server as a distributed Nagios server.
11. System Management Covers access to and configuration of services that will run on the console server.
12. Status Reports View a dashboard summary and detailed status and logs of serial and network connected devices (ports, hosts, power, and environment)
13. Management Includes port controls that Users can access.
14 Basic Configuration Command line installation and configuration using the config command.
15. Advanced Config More advanced command line configuration activities where you will need to use Linux commands.

The latest update of this manual can be found online at www.blackbox.com

Types of users
The console server supports two classes of users:
I. First, there are the administrative users who will be authorized to configure and control the console
server; and to access and control all the connected devices. These administrative users will be set up
as members of the admin user group and any user in this class is referred to generically in this manual as the Administrator. An Administrator can access and control the console server using the
config utility, the Linux command line, or the browser-based Management Console. By default, the Administrator has access to all services and ports to control all the serial connected devices and network connected devices (hosts).
II. The second class of users are those who have been set up by the Administrator with specific limits of
their access and control authority. These users are set up as members of the users user group (or some other user groups the Administrator may have added). They are only authorized to perform specified controls on specific connected devices and are referred to as Users. These Users (when authorized) can access serial or network connected devices; and control these devices using the specified services (for example, Telnet, HHTPS, RDP, IPMI, Serial over LAN, Power Control). An authorized User also has a limited view of the Management Console and can only access authorized configured devices and review port logs.
In this manual, when the term user (lower case) is used, it refers to both the above classes of users. This document also uses the term remote users to describe users who are not on the same LAN segment as the console server. These remote users may be Users, who are on the road connecting to managed devices over the public Internet, or it may be an Administrator in another office connecting to the console server itself over the enterprise VPN, or the remote user may be in the same room or the same office but connected on a separate
VLAN than the console server.
Management Console
The Management Console provides a view of the console server and all the connected devices.
Administrators can use any browser to log into the Management Console either locally or from a remote location. They can then use Management Console to manage the console server, the users, the serial
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ports and serially connected devices, network connected hosts, and connected power devices; and to view associated logs and configure alerts.
A User can also use the Management Console, but has limited menu access to control select devices, review their logs and access them using the built-in java terminal or control power to them.
The console server runs an embedded Linux operating system, and experienced Linux® and UNIX® users may prefer to configure it at the command line. To get command line access, connect through a terminal emulator or communications program to the console serial port; connect via ssh or telnet through the LAN; or connect through an SSH tunneling to the console server.
Manual Conventions
This manual uses different fonts and typefaces to show specific actions:
Note Text presented like this indicates issue s t o note.
Text presented like this highlights important information. Make sure you read and follow these warnings.
Text presented with an arrow head indent indicates an action you should take as part of the
procedure.
Bold text indicates text that you type, or the name of a screen object (for example, a menu or button) on the Management Console.
Italic text indicates a text command you enter at the command line level.
Publishing history
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Date Revision Update details
September 2011 1.1 Prerelease October 2011 2.0 Release for V2.8 firmware and later December 2012 3.0 Release for V3.5 firmware and later
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Copyright
©Black Box Corporation 2011. All Rights Reserved.
Information in this document is subject to change without notice and does not represent a commitment on the part of Black Box. Black Box provides this document “as is,” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose.
Black Box may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time. This manual could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes may be incorporated in new editions of the publication.
Notice to Users
Use proper back-up systems and necessary safety devices to protect against injury, death, or property damage caused by system failure. This protection is the user’s responsibility.
This device is not approved for use as a life-support or medical system.
Any changes or modifications made to this device without the explicit approval or consent of Black Box will void Black Box of any liability or responsibility of injury or loss caused by any malfunction.
This equipment is for indoor use and all the communication wirings are limited to the inside of the building.
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Serial
Ports
USB
Ports
Network
Ports
Console
Port
Modem
RJ
Pinout
Power
Memory
LES1508A
8 2 2 1 -
02
Ext AC/DC
16/64MB, 4GB
LES1448A
48 2 2
1
Internal CDMA
01
Dual AC
16/64MB, 16GB
LES1432A
32 2 2
1
Internal CDMA
01
Dual AC
16/64MB, 16GB
LES1416A
16 2 2
1
Internal CDMA
01
Dual AC
16/64MB, 16GB
LES1408A
8 2 2
1
Internal CDMA
01
Dual AC
16/64MB, 16GB
LES1348A
48 2 2
1
Internal GSM
01
Dual AC
16/64MB, 16GB
LES1332A
32 2 2
1
Internal GSM
01
Dual AC
16/64MB, 16GB
LES1316A
16 2 2
1
Internal GSM
01
Dual AC
16/64MB, 16GB
LES1308A
8 2 2
1
Internal GSM
01
Dual AC
16/64MB, 16GB
LES1248A-R2
48 3 2
1
Internal V.92
01
Dual AC
16/64MB, 16GB
LES1232A
32 3 2
1
Internal V.92
01
Dual AC
16/64MB, 16GB
LES1216A-R2
16 3 2
1
Internal V.92
01
Dual AC
16/64MB, 16GB
LES1208A-R2
8 3 2
1
Internal V.92
01
Dual AC
16/64MB, 16GB
LES1148A
48 - 1 1 -
00
Single AC
16/64MB
LES1132A
32 - 1 1 -
00
Single AC
16/64MB
LES1116A
16 - 1 1 -
00
Single AC
16/64MB
LES1108A
8 - 1 1 -
00
Ext AC/DC
8/16MB
Chapter 2 Installation INSTALLATION

Introduction

This chapter describes how to install the console server hardware and connect it to controlled devices.
To avoid physical and electrical hazards please read Appendix C on Safety.

2.1 Models

There are multiple console server models, each with a different number of network and serial ports or power supply configurations:
The next sections show the components shipped with each of these models.
Unpack your kit and verify you have all the parts shown above, and that they all appear in good
working order.
(flash/RAM)
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Printed Quick Start Guide and this User‘s Manual on CD-ROM
If you are installing the console server in a rack, you will need to attach the rack mounting
brackets supplied with the unit, then install the unit in the rack. Make sure you follow the Safety Precautions listed in Appendix C.
Connect your console server to the network, to the serial ports of the controlled devices, and to
power as outlined next.

2.1.1 Kit components LES1508A Console Server

LES1508A Console Server
(2) UTP CAT5 blue cables
DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors
Power Supply 12VDC 1.0A Wall mount

2.1.2 Kit components LES1308A- LES1348A and LES1408A - LES1448A Advanced Console Servers

LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A or LES1448A Advanced Console Server
(2) UTP CAT5 blue cables
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DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors
USB micro-AB adapter cable
Antenna with 10 foot extension cable
2.1.3 Kit components LES1208A-R2, LES1216A-R2, LES1232A and LES1248A-R2 Advanced Console
Servers
Dual IEC AC power cords
Printed Quick Start Guide and User’s Manual on CD-ROM
LES1208A-R2, LES1216A-R2, LES1232A or LES1248A-R2 Advanced Console Server
(2) UTP CAT5 blue cables
DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors
Dual IEC AC power cords
Printed Quick Start Guide and User’s Manual on CD-ROM
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5-VDC, 2.0A, Power Supply with IEC Socket and AC power cable

2.1.4 Kit components LES1116A, LES1132A and LES1148A Console Servers

LES1116A, LES1132A or LES1148A Console Server
(2) UTP CAT5 blue cables
DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors
IEC AC power cord
Printed Quick Start Guide and User’s Manual on CD-ROM

2.1.5 Kit components LES1108A Console Server

LES1108A Console Server
(2) UTP CAT5 blue cables
DB9F-RJ45S straight and DB9F-RJ45S cross-over connectors
Printed Quick Start Guide and this User‘s Manual on CD-ROM

2.2 Power connection

2.2.1 LES1508A power

The LES1508A includes an external DC power supply unit. This unit accepts an AC input voltage between 100 and 250 VAC with a frequency of 50Hz or 60Hz. The DC power supply comes with a selection of wall
socket adapters for each geographic region (North American, Europe, UK, Japan or Australia). The 12-
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VDC connector from the power supply plugs into the 12VDC (PWR) power socket on the side of the LES1508A.

2.2.2 LES1408A - LES1448A, LES1308A- LES1348A and LES1208A - LES1248A power

The Advanced Console Server models (LES1208A-R2, LES1216A-R2, LES1232A, LES1248A-R2, LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A and LES1448A) all have dual universal AC power supplies with auto failover built in. These power supplies each accept AC input voltage between 100 and 240 VAC with a frequency of 50 or 60 Hz. The total power consumption per console server is less than 30W. Two IEC AC power sockets are located at the rear of the metal case, and these IEC power inlets use conventional IEC AC power cords.
Power cords for various regions are available, although the North American power cord is provided by default. There is a warning notice printed on the back of each unit.
To avoid electrical shock, connect the power cord grounding conductor to ground!

2.2.2 LES1116A, LES1132A and LES1148A power

The LES1116A, LES1132A and LES1148A models have a built-in universal auto-switching AC power supply. This power supply accepts AC input voltage between 100 and 240 VAC with a frequency of 50 or 60 Hz. The power consumption is less than 20W.
The LES1116A, LES1132A and LES1148A models have an IEC AC power socket located in the rear of the metal case. This IEC power inlet uses a conventional IEC AC power cord, and the power cords for various regions are available. Call Black Box Technical Support for details at 724-746-5500. (The North American power cord is provided by default.) There is a warning notice printed on the back of each unit.
To avoid electrical shock, connect the power cord grounding conductor to ground.
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PIN
SIGNAL
DEFINITION
DIRECTION
1
CTS
Clear To Send
Input
2
DSR
Data Set Ready
Input
3
RXD
Receive Data
Input
4
GND
Signal Ground
NA
5
GND
Signal Ground
NA
6
TXD
Transmit Data
Output
7
DTR
Data Terminal Ready
Output
8
RTS
Request To Send
Output

2.2.4 LES1108A power

The LES1108A includes an external DC power supply unit. This unit accepts an AC input voltage between 100 and 250 VAC with a frequency of 50Hz or 60Hz. The DC power supply has an IEC AC power socket, which accepts a conventional IEC AC power cord. The power cord for North America is included in the kit. The 5-VDC connector from the power supply plugs into the 5VDC power socket on the rear of the LES1108A.

2.3 Network connection

The RJ-45 LAN ports are located on the rear panel of the LES1108A and LES1508A, and on the front panel of the rack-mount console servers. Use industry standard Cat5 cabling and connectors. Make sure that you only connect the LAN port to an Ethernet network that supports 10BASE-T/100BASE-T. To initially configure the console server, you must connect a PC or workstation to the console server’s principal network port (labeled NETWORK1 or LAN).

2.4 Serial Port connection

The RJ-45 serial ports are located on the rear panel of the LES1108A and on the front panel of the LES1508A and rackmount console servers.
The LES1508A Console Server has a Cisco RJ-45 pinout shown below:
The LES1108A, LES1116A, LES1132A and LES1148A Console Servers have the Black Box Classic RJ-45 pinout shown below:
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PIN
SIGNAL
DEFINITION
DIRECTION
1
RTS
Request To Send
Output
2
DSR
Data Set Ready
Input
3
DCD
Data Carrier Detect
Input
4
RXD
Receive Data
Input
5
TXD
Transmit Data
Output
6
GND
Signal Ground
NA
7
DTR
Data Terminal Ready
Output
8
CTS
Clear To Send
Input
PIN
SIGNAL
DEFINITION
DIRECTION
1
RTS
Request To Send
Output
2
DTR
Data Terminal Ready
Output
3
TXD
Transmit Data
Output
4
GND
Signal Ground
NA
5
CTS
Clear To Send
Input
6
RXD
Receive Data
Input
7
DCD
Data Carrier Detect
Input
8
DSR
Data Set Ready
Input
The LES1208A-R2, LES1216A-R2, LES1232A, LES1248A-R2, LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A and LES1448A Advanced Console Servers have the Cyclades RJ-45 pinout shown next:
The rackmount console servers also have a DB9 LOCAL (Console/Modem) port on front panel. The LE1108A has a DB9 LOCAL (Console/Modem) port on rear panel. With the LES1508, Serial Port 1 is configured by default in Local Console (modem) mod e.
Conventional CAT5 cabling with RJ-45 jacks is used for serial connections. Before connecting an external device’s console port to the console server serial port, confirm that the device supports the standard RS-232C (EIA-232).
Black Box supplies a range of cables and adapters that may be required to connect to the more popular servers and network appliances. Call Technical Support at 724-746-5500 for details.

2.5 USB Port Connection

The LES1208A-R2, LES1216A-R2, LES1232A and LES1248A-R2 console servers each also have one
USB1.1 port on the front face and two additional USB 2.0 ports at the rear face (adjacent to modem jack).
The LES1308A, LES1316A, LES1332A, LES1348A, LES1408A, LES1416A, LES1432A and LES1448A console servers each also have one USB1.1 port on the f ront face and one additional USB 2.0 ports at the rear face. This USB2.0 port is adjacent to antenna con nector and conne cts using the micro-AB USB cable.
The LES1508A console server has twoUSB 2.0 ports on the front face.
The USB2.0 ports can be used for:
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connecting to USB consoles of Managed Devices (e.g. for managing UPS supplies)
attaching other external USB peripherals (e.g. an external USB memory stick or modem)
adding supported Sierra Wireless cellular USB modems
plugging in USB hubs to provide additional ports
The USB1.1 port is best reserved for use with an external USB memory stick dedicated t o recovery
firmware boot images/ extended log file storage et c.

2.6 Antenna and SIM

The LES1408A, LES1416A, LES1432A and LES14 48A console servers also have an internal CDMA cellular modem requiring external antenna connect ion.
The LES1308A, LES1316A, LES1332A and LES1348A console servers have an internal GSM cellular modem that requires a SIM card and an external antenna.
Before powering on the console server:
Screw the external antenna coax cable onto the MAIN
screw mount SMA connector on the rear of the console server (2).
The AUX connector can be used either for receive
diversity or for GPS.
Your GSM cellular carrier will provide you with a SIM
card. Insert the SIM card (1.) and it will lock into place. Take care to insert SIM card with contacts facing downwards.
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Chapter 3 Initial System Configuration

SYSTEM CONFIGURATION

Introduction

This chapter provides step-by-step instructions for the console server’s initial configuration, and for connecting it to the Management or Operational LAN. The Administrator must:
Activate the Management Console. Change the Administrator password. Set the IP address console server’s principal LAN port. Select the network services that will be supported.
This chapter also discusses the communications software tools that the Administrator may use to access the console server.

3.1 Management console connection

Your console server is configured with a default IP Address 192.168.0.1 Subnet Mask 255.255.255.0
Directly connect a PC or workstation to the console server.
Note For initial configuration we recommend that you connect the console server directly to a single PC
or workstation. However, if you choose to connect your LAN before completing the initial setup steps, it is important that:
you make sure that there are no other devices on the LAN with an address of 192.168.0.1 the console server and the PC/workstation are o n the same LAN segment, with no interposed

3.1.1 Connected PC/workstation set up

To configure the console server with a browser, the connected PC/workstation should have an IP address in the same range as the console server (e.g. 192.168.0.100):
router appliances.
To configure the IP Address of your Linux or Unix PC/workstation simply run ifconfig For Windows PCs (Win9x/Me/2000/XP/ Vista/ 7/NT):
Click Start -> (Settings ->) Control Panel and double click Network Connections (for
95/98/Me, double click Network).
Right click on Local Area Connection and select Properties. Select Internet Protocol (TCP/IP) and click Properties. Select Use the following IP address and enter the following details:

o IP address: 192.168.0.100

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o Subnet mask: 255.255.255.0

If you want to retain your existing IP settings for this network connection, click Advanced
and Add the above as a secondary IP connection.
If it is not convenient to change your PC/workstation network address, you can use the ARP-Ping
command to reset the console server IP address. To do this from a Windows PC:
Click Start -> Run (or select All Programs then Accessories then Run). Type cmd and click OK to bring up the command line.Type arp –d to flush the ARP cache. Type arp –a to view the current ARP cache (this should be empty).
Now add a static entry to the ARP table and ping the console server to assign the IP address to the console server. In the example below, a console server has a MAC Address 00:13:C6:00:02:0F (designated on the label on the bottom of the unit) and we are setting its IP address to
192.168.100.23. Also the PC/workstation issuing the arp command must be on the same network segment as the console server (that is, have an IP address of 192.168.100.xxx)
Type arp -s 192.168.100.23 00-13-C6-00-02-0F (Note for UNIX the syntax is: arp -s
192.168.100.23 00:13:C6:00:02:0F).
Type ping -t 192.18.100.23 to start a continuous ping to the new IP Address. Turn on the console server and wait for it to configure itself with the new IP address. It will
start replying to the ping at this point.
Type arp –d to flush the ARP cache again.

3.1.2 Browser connection

Activate your preferred browser on the connected PC/workstation and enter
https://192.168.0.1 The Management Console supports all current versions of the popular
browsers (Internet Explorer, Mozilla Firefox, Chrome, and more).
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You will be prompted to log in. Enter the default
administration username and administration password:
Username: root
Password: default
Note Console servers are factory configured wit h HTT P S access enabled and HTTP access disabled.
A Welcome screen, which lists initial installation configuration steps, will be displayed:
- Change the default administration password on the Users page (Chapter 3).
- Configure the local network settings on the System/IP page (Chapter 3).
- Configure port settings and enable ….. the Serial & Network/Serial Port page (Chapter 4).
- Configure users with access to serial ports on the Serial & Network/Users page (Chapter 4).
If your system has a cellular modem you will also be given the steps to configure the cellular router features:
- Configure the cellular modem connection on System/Dial page (Chapter 5)
- Allow forwarding to the cellular destination network on System/Firewall page (Chapter 5)
- Enable IP masquerading for cellular connection on System/Firewall page (Chapter 5)
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After completing each of the above steps, you can return to the configuration list by clicking in the top left corner of the screen on the Black Box logo.
Note If you are not able to connect to the Manageme nt Console at 192.168.0.1 or if the default
Username/Password were not accepted, then reset your console server (refer to Chapter 11).

3.2 Administrator Password

For security reasons, only the administrator user named root can initially log into your console server. Only people who know the root password can access and reconfigure the console server itself. However, anyone who correctly guesses the root password could gain access (and the default root password is default). To avoid this, enter and confirm a new root password before giving the console server any access to, or control of, your computers and network appliances.
The system password can be changed by editing the root user on the S erial & Network: Users
& Groups form
Select Change default administration password on the Welcome screen which will take you to
Serial & Network: Users & Groups where you can a dd a new confirmed Password for the user
root
Enter a new Password then re-enter it in Confirm . This is the new password for root, the main
administrative user account, so choose a complex password, and keep it safe.
Note There are no restrictions on the characters that can be used in the Password. It can contain up to
254 characters. However, only the first eight System Password characters are used to make the password hash.
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Click Apply. Since you have changed the password you will be prompted to log in again. This
time, use the new password.
Note If you are not confident that your console server has the current firmware release, you can
upgrade. Refer to Upgrade Firmware—Chapter 10.

3.2.1 Set up new administrator

It is also recommended that you set up a new Administrator user as soon as convenient and log-in as this new user for all ongoing administration functions (rather than root).
This Administrator can be configured in the admin group with full access privileges through the Serial &
Network: Users & Groups menu (refer Chapter 4 for details)

3.2.2 Name the console server

It is also recommended that you set up a System Name for your console server to make it simple to identify.
Select System: Administration
console server to give it a unique ID.
and enter a System Name and System Description for the
Note The System Name can contain from 1 to 64 alphanumeric characters (however you can also use
the special characters “-”, “_”, and “.”) There are no restrictions on the characters t hat can be used in the System Description or the
System Password (each can contain up to 254 characters). However, only the first eight System Password characters are used to make the password hash.
The MOTD Banner can be used to display a “message of the day” text to users Click Apply

3.3 Network IP address

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