Black Box KVP40004A User Manual
KVP4004A
ServSwitch™ 4site Flex
Simultaneously display four different analog/
digital video sources on one screen, while
supporting either USB or PS/2 keyboards and mice.
Supports full-screen mode, quad-screen mode, PiP, and windows mode.
Customer
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: w ww.blackbox.com • E-mail: info@ blackbox.com
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Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.
3M and MicroTouch are registered trademarks of 3M Company.
AccuTouch, IntelliTouch, ELO, and Carroll Touch are registered trademarks of ELO Touch Solutions, Inc.
TOSLINK is a registered trademark of Kabushiki Kaisha Toshiba, doing business as Toshiba Corporation.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724 -746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 30 seconds.
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FCC and IC RFI Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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NOM Statement
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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Safety Guidelines
Safety Guidelines
WARNING: To avoid risk of electric shock, do not open the device or remove any part of the casing. If the device requires
servicing, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com.
Read this manual carefully before operating the device. Observe all warnings and instructions on the device and in the operation
manual. Keep this user manual for future reference.
Power supply: Only connect the device to a grounded power supply.
Installation: Make sure that the device is disconnected from the power source before installing anything. Unplug the device or
disconnect the power supply.
Cables: Only use the cables supplied with the device. Damage resulting from the use of third-party cables is not covered by
warranty. Beware of tripping hazards when laying cables.
Location: Electronic devices should never be placed on the ground between the cables. Never obstruct any vents the device may
have. Ensure adequate ventilation.
Maintenance: This device is maintenance-free. Never open the casing. No settings can be made inside the device.
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Table of Contents
Table of Contents
1. Specifications ......................................................................................................................................................................... 9
2. Overview ..........................................................................................................................................................................10
2.1 Introduction .................................................................................................................................................................10
2.2 Features ....................................................................................................................................................................... 12
2.2.1 DVI and VGA ..................................................................................................................................................... 12
2.2.2 USB and Keyboard for Keyboard/Mouse/Touchscreen/Trackball ....................................................................... 12
2.2.3 Transparent USB 2.0 ........................................................................................................................................... 12
2.2.4 Operation ........................................................................................................................................................... 12
2.3 What’s Included .......................................................................................................................................................... 12
2.4 Hardware Description .................................................................................................................................................. 13
2.4.1 Front Panel ......................................................................................................................................................... 13
2.4.2 Back Panel .......................................................................................................................................................... 14
3. Installation .......................................................................................................................................................................... 16
3.1 Connecting the Unit to Power ..................................................................................................................................... 16
3.2 Connecting the Console (Monitor, Keyboard, Mouse, Touchscreen, Trackball) ...........................................................16
3.3 Connecting Video Sources/Computers ........................................................................................................................ 17
3.4 Connecting USB Devices.............................................................................................................................................. 17
3.5 Powering Up the System .............................................................................................................................................17
3.6 Connecting Audio .......................................................................................................................................................17
4. On-Screen Display ............................................................................................................................................................... 19
4.1 On-Screen Display (OSD) —Overview ..........................................................................................................................19
4.2 OSD—Main Menu Window ........................................................................................................................................ 20
4.3 OSD—Navigation ........................................................................................................................................................22
4.3.1 Navigation with Keyboard ................................................................................................................................22
4.3.2 Navigation Using the Buttons on the Front Panel ............................................................................................22
4.4 OSD System ................................................................................................................................................................. 23
4.4.1 HDCP Status ..................................................................................................................................................... 23
4.4.2 Hotkey .............................................................................................................................................................24
4.4.3 Hotmouse ........................................................................................................................................................25
4.4.4 Quad Mode .....................................................................................................................................................26
4.4.5 Win Mode ........................................................................................................................................................ 27
4.4.6 OSD Position .................................................................................................................................................... 28
4.4.7 OSD Language ................................................................................................................................................. 28
4.4.8 Security Levels ..................................................................................................................................................29
4.4.9 Disable Channel ............................................................................................................................................... 31
4.4.10 Control ............................................................................................................................................................. 32
5. OSD Mode ........................................................................................................................................................................37
5.1 Cu rr en t ........................................................................................................................................................................37
5.2 Start ........................................................................................................................................................................ 37
5.3 PiP ........................................................................................................................................................................38
5.4 Win Mode ................................................................................................................................................................... 42
5.5 Test Pattern .................................................................................................................................................................42
6. OSD Configuration ..............................................................................................................................................................44
6.1 Backup ........................................................................................................................................................................44
6.2 Recall ........................................................................................................................................................................44
6.3 Factory Reset/Defaults ................................................................................................................................................. 45
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Table of Contents
7. OSD Console ....................................................................................................................................................................... 47
7.1 Video Output ..............................................................................................................................................................47
7.2 Keyboard ..................................................................................................................................................................... 48
7.3 Touchscreen ................................................................................................................................................................48
7.4 Fade ........................................................................................................................................................................51
7.5 Multi Monitor ..............................................................................................................................................................52
7.6 Background .................................................................................................................................................................52
7.7 EDID (Display of Monitor Data) ...................................................................................................................................54
8. OSD Video ........................................................................................................................................................................ 55
8.1 Input Status (Display Video Formats) ........................................................................................................................... 55
8.2 DVI/VGA .....................................................................................................................................................................56
8.3 Rotation .......................................................................................................................................................................56
8.4 Cropping .....................................................................................................................................................................57
8.5 Brightness/Contrast (with Analog Input Only) .............................................................................................................58
8.6 Horizontal/Vertical Position of Computer Screen (with Analog Input Only) .................................................................58
8.7 Screen Width (with Analog Input Only)....................................................................................................................... 59
8.8 Phase (with Analog Input Only) ...................................................................................................................................60
8.9 Format ........................................................................................................................................................................60
9. OSD Computer .................................................................................................................................................................... 63
9.1 Channel Mapping ........................................................................................................................................................ 63
9.2 Audio ........................................................................................................................................................................64
9.3 Name 1–4 ...................................................................................................................................................................65
9.4 Keyboard .....................................................................................................................................................................66
9.5 Mouse ........................................................................................................................................................................66
9.6 Reset PS/2 ................................................................................................................................................................... 67
9.7 EDID/DDC ...................................................................................................................................................................67
10. OSD—USB Device 1–4 ........................................................................................................................................................ 71
10.1 USB Port Status ........................................................................................................................................................... 71
10.2 Switching Mode ..........................................................................................................................................................72
10.3 Change Device Name ..................................................................................................................................................73
11. OSD Help ........................................................................................................................................................................ 74
12. Hotmouse ........................................................................................................................................................................75
12.1 Activating the Hotmouse Cursor .................................................................................................................................75
12.2 Hotmouse Cursor in Full-Screen Mode/Quad Mode ...................................................................................................76
12.3 Hotmouse Cursor in PiP Mode ....................................................................................................................................77
12.4 Hotmouse Cursor in Win Mode ..................................................................................................................................78
12.5 Hotmouse Menu .........................................................................................................................................................79
12.5.1 Activating/Operating ........................................................................................................................................ 79
12.5.2 Mode—Quad, Full, PiP, or Win ........................................................................................................................81
13. Troubleshooting ................................................................................................................................................................... 85
13.1 Contacting Black Box ...................................................................................................................................................85
13.2 Shipping and Packaging ..............................................................................................................................................85
Appendix A. Keyboard Commands ...........................................................................................................................................86
Appendix B. Device Configuration Program ..............................................................................................................................88
Appendix C. Update ServSwitch 4site Flex Firmware ................................................................................................................93
Appendix D. Serial Cable ...........................................................................................................................................................95
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Table of Contents
Appendix E. DCP-XML Remote Control ....................................................................................................................................96
Appendix F. Supported Touchscreen Controller ........................................................................................................................97
Appendix G. Supported Video Input .........................................................................................................................................98
Appendix H. Supported Video Output ....................................................................................................................................10 0
Appendix I: Cascading ............................................................................................................................................................ 102
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Chapter 1: Specifications
1. Specifications
Casing — Desktop or 19", black (RAL 9005)
EDID Adjustments — EDID at each input port customizable
Input and Output Resolution — Up to 1920 x 1200 @ 60 (DVI and VGA)
Maximum Distance — Video (DVI/VGA): Up to 65.6 ft. (20 m);
Keyboard/Mouse: Up to 16.4 ft. (5 m)
OSD Languages — English, German, Spanish
Supported Keyboard Layouts — English, German, French, Italian, Spanish, Japanese
User Controls — Front panel: (8) buttons: (4) channel selection, (1) Full-Screen mode, (1) Quad mode, (1) PiP mode,
(1) Win mode;
Back panel: (1) Power On/Off switch
Connectors — CPU: (4) DVI-I F, (4) 6-pin mini DIN F, (4) USB Type B F;
Console: (1) DVI-I F, (6) USB Type A F; (1) 3.5-mm audio, (1) TOSLINK®; (1) cinch;
Management port: (1) RJ-45 (serial RS-232); (1) USB Type B;
Power: (1) IEC 320
Indicators — (8) LEDs: (4) active channel, (1) Full-Screen mode, (1) Quad mode, (1) PiP mode, (1) Win mode
Temperature Tolerance — Operating: +41 to +113° F (+5 to +45° C);
Storage: -14 to +140° F (-10 to +60° C)
Relative Humidity — 5 to 65%, noncondensing
Power Supply — Internal AC adapter: 100- to 240-VAC, 50-/60-Hz;
Power consumption: 40 watts
Size — 1.7"H x 17.2"W x 9.2"D (4.4 x 43.6 x 23.4 cm)
Weight — 6.4 lb. (2.9 kg)
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Chapter 2: Overview
2. Overview
2.1 Introduction
The ServSwitch 4site Flex enables you to simultaneously display and manage four computers on a single console. It combines key
features of a high-end Keyboard/Video/Mouse (KVM) switch and a digital multiviewer, scaling and converting videos at both
inputs and output.
Display Modes
There are four display modes: Quad mode, Full-Screen mode, PiP mode, and Win mode.
Quad mode: In this mode, the screen is split into four fields of equal size, each displaying the entire screen contents of one source.
NOTE: If only (2) channels are active, you can go dual-screen instead of quad-screen. To do this, press the quad-screen button
when only (2) channels are available.
Figure 2-1. Quad mode screen.
Full-Screen mode: In Full-Screen mode, one of the four sources is displayed in full-screen size and maximum resolution.
Figure 2-2. Full-Screen mode screen.
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Chapter 2: Overview
PiP mode (Picture in Picture): Using this feature, the full-screen display of one of the four video sources is accompanied by one to
three small images (thumbnails) of the other video sources that are displayed on the right hand side of the screen. This enables
simultaneous monitoring.
Figure 2-3. PiP mode screen.
Win mode: In Win mode, each video source is displayed in its own separate, detached window. Position each of these windows
and adjust their width and height. Set transparency. To position a window, use either the Hotmouse function, the front panel or
the touchscreen. You can save presets of the window positioning.
Figure 2-4. Win mode screen.
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Chapter 2: Overview
2.2 Features
2.2.1 DVI and VGA
Supports resolutions of up to 1920 x 1200 @ 60 Hz for both DVI and VGA.
Any combination of DVI and VGA at all standard resolutions is possible at inputs and output. Analog video input is converted to
digital. If an analog display is connected, ServSwitch 4site Flex converts the digital signal to analog at the output. Internally,
ServSwitch 4site Flex processes video purely digitally, guaranteeing superior digital image quality.
2.2.2 USB and Keyboard for Keyboard/Mouse/Touchscreen/Trackball
Use either PS/2 or USB ports on the computer to connect the keyboard and mouse to ServSwitch 4site Flex. It supports any
combination. To connect the console, ServSwitch 4site Flex features two USB ports for mouse, keyboard, touchscreen, or trackball
connection.
2.2.3 Transparent USB 2.0
ServSwitch 4site Flex features a transparent high-speed USB 2.0 matrix: USB 2.0 devices (for example, printer, external memory,
memory stick, Webcam, 3D mouse, finger printer) can be switched to the connected computers.
2.2.4 Operation
There are six ways to operate ServSwitch 4site Flex, switch channels, and select display modes:
1. Using the buttons on the front of the unit.
2. Using configurable hotkeys.
3. Using the unit’s external configuration software on a remote computer.
4. Via a serial port using the protocol DCP XML.
5. Using mouse functions (Hotmouse).
6. Using a touchscreen.
Configure the ServSwitch 4site Flex via an on-screen display (OSD) that you can open and navigate using either keyboard
commands or front-panel buttons.
The LEDs on the front panel indicate the unit’s current status.
Use the serial (RS-232) or USB port for remote control and firmware updates.
2.3 What’s Included
Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support
at 724-746-5500 or info@blackbox.com.
• ServSwitch 4site Flex unit
• (1) power cable
• (1) 19" rackmount kit
• (1) CD with operation manual
• (1) USB Type A male to (2) PS/2 female adapter
• (1) flash upgrade kit
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Chapter 2: Overview
2.4 Hardware Description
Figures 2-5 and 2-7 show the front and back panels of the ServSwitch 4site Flex. Tables 2-1 and 2-2 describe their components.
2.4.1 Front Panel
3 4 5 6
2
1
7 8 9 10
Figure 2-5. Front panel.
Table 2-1. Front-panel components.
Component
Number in
Figure 2-5 Component Description
1 Buttons 1–4 These buttons activate the corresponding channel (computer por t).
When these LEDs light green, the corresponding channel (computer port) has been selected and is available for keyboard and
2 LEDs 1– 4
3 Full LED This LED lights green when the unit is in Full-Screen mode.
4 Quad LED This LED lights green when the unit is in Quad mode.
5 PiP LED This LED lights green when the unit is in picture-in-picture (PiP) mode.
6 Win LED This LED lights green when the unit is in Win mode.
7 Full button Press this button to switch to Full-Screen mode.
8 Quad button Press this button to switch to Quad mode.
9 PiP button Press this button to switch to PiP mode.
10 Win button Press this button to switch to Win mode.
mouse access. When an LED flashes green, there is no signal at the video input of the selected channel. An LED lights yellow
when there is a signal at the video input, but another channel has been selected. When the LED is dark, there is no signal at
the video input and another channel has been selected. The LEDs light blue when Win Mode preset configuration is being
selected.
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Chapter 2: Overview
Selector
Figure 2-6. Selector screen.
You can also select the active channel using hotkeys and the arrow keys. The selection window closes once the channel selection
timeout period has expired. The channel selection timeout is configured in the OSD under SYSTEM > QUAD MODE.
Use the “Time out of channel selection:” menu item to define how long the selector is to be displayed.
Setting output resolution to safe output modes
To set output resolution to 640 x 480 pixel @ 60 Hz simultaneously:
Press and hold Buttons 1 and 2 for 2 seconds. Use this feature when you cannot use the OSD (on-screen display is dark or
illegible) because the output resolution setting is not supported by the monitor. After setting the correct output resolution (640 x
480 @60), you can choose a resolution the connected monitor supports in the OSD.
Alternatively, hold Buttons 1 and 2 again to cycle through the following video modes: VGA 640 x 480 @ 60, SVGA 800 x 600 @
60, XGA 1024 x 768 @ 60, UXGA 1600 x 1200 @ 60, and the preferred video resolution found in the monitor EDID.
LEDs 1 to 4 and FULL indicate the selected mode in blue.
Hardware Reset
Press and hold Buttons 3 and 4 simultaneously for 5 seconds to reset the unit completely (video + mouse + keyboard)
Calling up OSD
Press and hold PiP and Win buttons simultaneously for 2 seconds to open the OSD menu.
NOTE: While the OSD menu is open, the active computer can still be operated by mouse or touchscreen.
2.4.2 Back Panel
1 2 3 4
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5 6 7 8 9
Figure 2-7. Back panel.
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Chapter 2: Overview
The rear panel of ServSwitch 4site Flex features three audio ports, four input source/computer ports, the console port (KVM), the
USB control port, the serial RS-232 control port, four transparent high-speed USB 2.0 device ports, the power connection.
Table 2-2. Back-panel components.
Component
Number in
Figure 2-7 Component Description
1 Plug Plug for enclosed power cable.
®
2 Audio ports
3 Monitor/DVI-I output Connect analog or digital displays to this port.
4 (4) DVI-I inputs Connect analog or digital video signals for up to four sources to these (4) DVI-I ports.
Connect external speakers or headphones to the 3.5-mm analog stereo jack or digital cinch connector. The TOSLINK
audio connection enables digital audio output.
optical
5 USB control port
6 RS-232/RJ -45 control port
7 (2) USB ports (console)
8
9 (4) USB Type A ports
USB or P S/2 keyboard and
mouse (computer) ports
Connect external USB control devices to this por t to operate the ServSwitch 4site Flex remotely. Execute firmware updates or
manage the device using ConfDev via the control por ts.
Connect external serial control devices to this RJ- 45 port to operate ServSwitch 4site Flex remotely. (Connec t to this port to
access the OSD menu from a computer using the ConfDev device configuration tool. The serial RS-232 por t is also used for
firmware updates.
(2) USB ports enable connecting keyboard, mouse, touchscreen, or trackball. Using a USB hub, you can connect multiple
keyboards and mice. They will work in share mode with an inactivity timeout of three seconds.
Each computer can be connected wiht PS/2 or USB-B for keyboard and mouse.
Connect USB devices (printer, memory stick, finger printer, 3D mouse) to the four transparent USB ports. The transparent USB
2.0 matrix switches USB 2.0 peripherals to computers connected to the ServSwitch 4site Flex.
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Chapter 3: Installation
3. Installation
To reduce the need for long cables, ServSwitch 4site Flex is best placed as close as possible to its video sources. By default,
ServSwitch 4site Flex is delivered as desktop version. Using the rackmount kit (included), it may also be mounted in a 19” rack.
Keyboard, monitor, mouse (console) and USB devices are connected to ServSwitch 4site Flex using the corresponding cables (DVI,
USB or PS/2). KVM extenders will enable you to work remotely via a CAT5, a fiber optic, or an Ethernet connection.
Figure 3-1. Computers connected to the ServSwitch 4site Flex.
3.1 Connecting the Unit to Power
Plug the power cable into the power plug located on the rear panel of ServSwitch 4site Flex, but do not turn the power on.
3.2 Connecting the Console (Monitor, Keyboard, Mouse, Touchscreen, Trackball)
1. Connect your monitor to the monitor port of ServSwitch 4site Flex via VGA-DVI cable (analog) or DVI cable (digital) up to
64 feet (20 meters). For greater distances, use a DVI or VGA extender.
2. Connect your USB mouse and keyboard to the USB-A ports on the console up to 16 feet (5 meters). For greater distances, use
a KVM or USB extender.
3. PS/2 mouse and keyboard can be connected to ServSwitch 4site Flex using a PS/2-USB adapter.
4. Connect your touchscreen to the DVI-I port and the USB-A port.
Speakers
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Figure 3-2. Connecting the KVM console with digital or analog monitor, USB mouse, and USB keyboard.
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Chapter 3: Installation
NOTE: The maximum cable length for video (DVI/VGA) is up to 64 feet (20 meters). Maximum cable length for USB/PS2 keyboard
and mouse is up to 16 feet (5 meters). For greater distances, ServSwitch 4site Flex supports most KVM extenders, video
(DVI / VGA) extenders, and USB extenders.
3.3 Connecting Video Sources/Computers
1. Switch off the computer and disconnect the keyboard, monitor and mouse.
2. Connect keyboard and mouse ports of ServSwitch 4site Flex to the computer ports either with a single USB cable or via the
PS/2 interface (use the Y cable) up to 5 meters. For greater distances use a KVM or USB extender.
3. To connect an analog video / computer source (VGA) to ServSwitch 4site Flex, use a VGA-DVI cable. Digital video sources are
connected via a DVI cable up to 20 meters. For greater distances, use a DVI or VGA extender.
3.4 Connecting USB Devices
Connect a USB device to one of the four transparent USB ports to switch it to computers connected to ServSwitch 4site Flex.
ServSwitch 4site Flex supports transparent USB devices such as printer, external memory, 3D mouse, and finger printer.
PS/ 2 “Y” cable
Keyboard
Mouse
Keyboard
and mouse
Digital or
analog
or USB cable (A –B)
DVI- I HD15 or DVI cable
Connect USB
devices
Figure 3-3. Typical installation.
3.5 Powering Up the System
Switch on ServSwitch 4site Flex with the power switch on the rear panel. All front-panel LEDs light up briefly, indicating that
ServSwitch 4site Flex is ready for operation. ServSwitch 4site Flex is now in Quad mode (default).
Power up all connected computers. ServSwitch 4site Flex recognizes all input video sources automatically and displays them on
your monitor screen.
To select another display mode, use the relevant keyboard commands or buttons on the front panel.
3.6 Connecting Audio
The ServSwitch 4site Flex can be connected to external, powered speakers or audio devices so that sound coming from the four
connected sources can be played back.
Three different connection options are made available (see Figure 3-4):
1. 3.5-mm analog stereo jack
2. Digital cinch connector
3. TOSLINK optical audio jack
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Chapter 3: Installation
After the speakers have been physically connected to the ServSwitch 4site Flex:
• Open the OSD and navigate to COMPUTER > AUDIO
• Enable audio output
• Select the audio source and adjust the volume.
Audio out
1
2
3
Powered speakers
Amplifier
Headphones
Figure 3-4. A variety of device options are available to connect to the ServSwitch 4site Flex for audio output.
NOTE: Powered speakers or headphones can also be connected directly to the ServSwitch 4site Flex, eliminating the need for an
amplifier.
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4. On-Screen Display
4.1 On-Screen Display (OSD)—Overview
Chapter 4: On-Screen Display
Figure 4-1. OSD screen.
SYSTEM HDCP HDCP status
HOTKEY Multiple Hotkey/Double Click Hotkey
HOTMOUSE Hotmouse Recognition, Hotmouse Timeout
QUAD MODE Channel Selection Timeout
WIN MODE Appearance settings for windows
OSD POSITION Position of OSD window
OSD LANGUAGE English/German/Spanish
SECURITY Set security level
DISABLE CHANNEL Deactivate unused channels
CONTROL Device control via DCP-XML protocol (RS-232)
MODE CURRENT Set the current channel and mode
START Set the channel and mode in which the device should boot
CONFIGURATION BACKUP Save configuration settings
RECALL Restore last saved configuration
FACTORY RESET Reset to factory default settings
CONSOLE VIDEO OUTPUT Video resolution and frequency
KEYBOARD Keyboard layout
TOUCH SCREEN Calibration/Mouse key emulation/Enlarge on touch
FADE Indicate use of smooth transitions
MULTI MONITOR Assign mouse/keyboard to video
BACKGROUND Select background type
EDID Display of EDID monitor data
VIDEO INPUT STATUS Display computers’ video input resolutions
DVI/ VGA Choose input signal: DVI/VGA - DVI - VGA
ROTATION Rotate the screen display at different degrees
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VIDEO (continued) CROPPING Crop the display of video sources
BRIGHTNESS Set brightness of analog input signal
CONTRAST Set contrast of analog input signal
HORIZ POSITION Horizontal screen position
VERT POSITION Vertical screen position
SCREEN WIDTH Set screen width of analog input signal
PHASE Adjust phase of analog input signal
FORMAT Fit input format to screen
COMPUTER CHANNEL MAPPING Assign an input port to a channel
AUDIO Enable audio output/Audio source selection/Volume
NAME 1–4 Assign computer names
KEYBOARD Display type of keyboard (PC1, PC2, PC3, or USB)
MOUSE Display type of mouse (PS/2, PS/2 Wheel, or USB)
Set USB mouse positioning (absolute/relative)
RESET PS/2 Reset PS/2 mouse and keyboard
EDID/DDC Program input EDID
USB DEVICE 1-4 USB PORT STATUS Shows USB 2.0 matrix status and allows
USB ports to be assigned to a device
HELP ABOUT Firmware / hardware version, serial number, etc
HOTKEY List of keyboard commands
CONTACT Contact information
4.2 OSD—Main Menu Window
There are three ways to open the OSD main menu (Figure 4-2):
1. Use a keyboard command: “hotkey“ + “O.” (letter “O”)
2. Simultaneously press front-panel buttons “PiP“ + “Win“ for longer than one second.
3. Remotely open the OSD via ConfDev program on an external PC with serial or USB connection.
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Chapter 4: On-Screen Display
The OSD pops up in the center of the
screen (on top of the video image).
Use a serial or USB connection
3
from a PC to ServSwitch 4site Flex to
remotely open the OSD using
ConfDev.
Figure 4-2. Three ways to open the OSD main menu window.
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Chapter 4: On-Screen Display
4.3 OSD—Navigation
To navigate the OSD, either use the buttons on the front panel or your keyboard.
4.3.1 Navigation with Keyboard
To navigate from one field to the next in the OSD menu, use the UP and DOWN arrow keys or TAB/SHIFT-TAB keys. Use the LEFT
and RIGHT arrow or + (PLUS) and – (MINUS) keys to change the value in the current field.
Press ENTER to select a menu item.
Press ESC to return to the previous window (higher menu level) or exit the OSD. Changes in parameters are saved automatically.
4.3.2 Navigation Using the Buttons on the Front Panel
Corresponding keys on console keyboard
Figure 4-3. Front panel.
Navigation using the buttons on the front panel is analogous to using the console keyboard. Buttons 1 and 2 correspond to the
UP and DOWN arrow keys and Buttons 3 and 4 to the LEFT and RIGHT arrow keys or +/- keys. Confirm your entry by pressing the
Win/select button.
Press the PiP/exit button to return to the previous page (higher menu level) or exit the OSD. Changed settings are saved
automatically.
NOTE: Hotkey commands are possible while the OSD window is open.
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4.4 OSD System
4.4.1 HDCP Status
Chapter 4: On-Screen Display
Figure 4-4. System>HDCP Status screen.
Use the arrow keys to navigate in the SYSTEM menu to the entry HDCP and press ENTER/SELECT to open the HDCP window.
The SYSTEM/HDCP window displays the status of HDCP input and output encoding. HDCP (High-bandwidth Digital Content
Protection) is an encoding system used to secure and transmit audio and video.
In the upper part of the window, the HDCP status of the four input signals is displayed. When a checkbox is marked, the source is
transmitting an HDMI signal with HDCP encoding.
ServSwitch 4site Flex displays this signal only when HDCP encoding is capable of being activated on the output device as well.
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Chapter 4: On-Screen Display
The lower portion of the window displays the HDCP status of the output. The first line shows whether the connected monitor
supports HDCP.
When checked, the next line indicates whether the signal proceeding from the ServSwitch 4site Flex is protected by HDCP. If the
output signal is HDCP encoded, the ServSwitch 4site Flex puts out neither analog video signal nor any separate audio signal.
4.4.2 Hotkey
Navigate with the arrow keys in the SYSTEM menu to the entry HOTKEY and press the ENTER/SELECT key to open the HOTKEY
window.
Two different hotkey modes are available:
• For multiple hotkey commands you can define one to four keys that are pressed simultaneously to enter the command mode.
Selectable keys are: STRG, SHIFT, ALT, and WINDOWS.
• For double-click hotkey commands you can choose one key, that is double-clicked to enter the command mode. Selectable keys
are: STRG, SHIFT, ALT, and SCROLL.
To change the hotkey mode or select another hotkey, navigate with the TAB or ARROW UP/DOWN keys to the respective field
and use the ARROW LEFT/RIGHT or the +/- keys to change the setting.
Figure 4-5. System>Hotkey screen.
NOTE: For a list of hotkeys to operate ServSwitch 4site Flex, see Appendix A, Keyboard Commands.
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Chapter 4: On-Screen Display
4.4.3 Hotmouse
Navigate with the arrow keys in the SYSTEM menu to the entry HOTMOUSE and press ENTER/SELECT to open the HOTMOUSE
window.
Figure 4-6. System>Hotmouse screen.
Hotmouse is an exclusive function that comes with ServSwitch 4site Flex. It works with your standard mouse or trackball.
To activate Hotmouse operation:
1. Navigate to “Enable Hotmouse”
2. Change the setting to “Yes.”
There are two modes of Hotmouse operation: Hotmouse Cursor and Hotmouse Menu.
Although Hotmouse Cursor supports only a limited set of operations, Hotmouse Menu allows execution of all switch operations
and display mode settings.
While the Hotmouse function is activated, the active computer can still be operated by keyboard.
For a detailed description of Hotmouse, Hotmouse functionalities, and Hotmouse Menu, see Chapter 12, Hotmouse.
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Chapter 4: On-Screen Display
4.4.4 Quad Mode
Use arrow keys to navigate in the SYSTEM menu to the entry QUAD MODE and press ENTER/SELECT to open the QUAD MODE
window.
Figure 4-7. System>Quad Mode screen.
Channel selection timeout defines the period (1 to 30 seconds) after which the selector will close automatically. Default setting is
5 seconds.
Figure 4-8. Quad mode.
To open the active channel in Quad mode:
1. Press hotkey “Q.”
2. The yellow border indicates the active channel (mouse and keyboard enabled). Alternatively, press front-panel button “Quad.”
To switch the selector from an active channel to another:
1. Press hotkey + arrow key.
2. After the selector timeout has expired, the selector closes.
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Chapter 4: On-Screen Display
4.4.5 Win Mode
Navigate with the arrow keys in the SYSTEM menu to WIN MODE and press ENTER/SELECT to open the Win mode window.
Figure 4-9. System>Win mode screen.
Border width: Set the width of the borders, which are drawn around the signals in Win mode. When the border width is zero, no
borders are shown.
Border colors
• Active channel: Press enter/select to open the SELECT COLOR menu and set the color for the active channel.
• Inactive channels: Press enter/select to open the SELECT COLOR menu and set the color for the inactive channels.
Selector
Figure 4-10. Selector.
In Win mode, use hotkey “1–4” to select a channel or window. (Or you can use the hotmouse function or front-panel buttons
1–4 to select a channel or window.) When a channel has been selected, a colored border will appear around the window of the
active channel. The selector will also be visible. You can also press front button “Win” and select a preset.
After the expiration of the selector timeout, the selector closes.
Popup buttons
Move the hotmouse cursor to the top right corner of the signal window, and the following buttons will appear:
O = Open OSD hotmouse context menu.
S = Swap signal windows. After this is selected, the other window is clicked.
R = Toggle aspect ratio locking for current window.
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Chapter 4: On-Screen Display
4.4.6 OSD Position
Navigate with the arrow keys in the SYSTEM menu to the entry OSD POSITION and press ENTER/SELECT to open the OSD
POSITION window.
Figure 4-11. System>OSD Position screen.
Use this function to move the OSD window to any position on the screen.
4.4.7 OSD Language
Navigate with the arrow keys in the SYSTEM menu to the entry OSD LANGUAGE and press ENTER/SELECT to open the OSD
LANGUAGE window.
Figure 4-12. System>OSD Language screen.
Set OSD LANGUAGE to either English (default), Deutsch (German) or Español (Spanish).
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Chapter 4: On-Screen Display
4.4.8 Security Levels
Navigate with the arrow keys in the SYSTEM menu to the entry SECURITY and press ENTER/SELECT to open the SECURITY
window.
Figure 4-13. System>Enter Password screen.
The SECURITY feature allows you to reduce the functional range of ServSwitch 4site Flex. Eight security levels are available.
By default, all functions are enabled (security level 0). To change the security level, you must first enter a predefined password.
This six-digit password is enclosed separately with the deliverables of ServSwitch 4site Flex and should only be accessible to
authorized persons (administrators etc.).
After entering the password on the keyboard or front panel (password is not displayed in password field), the SECURITY window
opens.
Enter the desired security level (0 to 8) under “Select security level.”
Figure 4-14. System>Security screen.
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Chapter 4: On-Screen Display
NOTE: Before changing the security level, set the configuration you wish to work with to the higher security level, under MODE >
START. This configuration will be maintained when ServSwitch 4site Flex is reset, in case of power failure, or when power is
turned off and on again.
SECURITY LEVEL 8
Security Level 8 allows you to work only on one channel (computer) in a predefined display mode (Quad, Full-Screen, or PiP
mode). No settings can be changed, apart from the SECURITY menu item, where you can change the security level.
SYSTEM SECURITY
SECURITY LEVEL 7
With Security Level 7, you can open OSD windows that only show display modes and device settings.
SYSTEM HDCP
CONSOLE VIDEO OUTPUT/EDID
VIDEO INPUT STATUS
COMPUTER NAME 1-4/ KEYBOARD/MOUSE/EDID/DDC
HELP HOTKEY/ABOUT/CONTACT
SECURITY LEVEL 6
With Security Level 6, you have the following additional operations:
SYSTEM CONTROL
CONSOLE FADE
• Setting of active channel using front-panel buttons, Hotkeys, or Hotmouse.
• Selecting channel with PiP button in Quad mode.
• Changing the directly selectable PiP channel in PiP mode single direct.
SECURITY LEVEL 5
With Security Level 5, you have the following additional operations:
• Setting of display mode (Quad/Fullscreen/PiP) using front-panel buttons, Hotkeys or Hotmouse.
SYSTEM TEST PATTERN
CONSOLE BACKGROUND
SECURITY LEVEL 4
With Security Level 4, you have the following additional settings in the OSD:
SYSTEM OSD POSITION/WIN MODE
MODE PIP/START
CONFIGURATION RECALL
COMPUTER AUDIO
VIDEO FORMAT
• Modify display-mode settings in Hotmouse Menu.
• Changing both channels in Dual mode.
• Changing the fixed PiP channel in PiP mode.
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