Black Box KV9804A User Manual
KV9804A
®
NETWORK SERVICES
®
ServSwitch™ Wizard DP USB
Share a high resolution DisplayPort video display,
stereo audio, USB keyboard, mouse and two other
USB devices between up to four systems.
You can switch peripherals in unison or mix them separately between the
systems to suit your immediate needs.
COMPUTER KVM SPK USB1 USB2 MODE
ServSwitchWizardDPUSB™
BLACK
BOXDESKTOP KVMSWITCH
Customer
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
ServSwitch™ Wizard DP USB
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.
Mac is a registered trademark of Apple Computer, Inc.
Linux is registered trademark of Linus Torvalds.
Windows is a registered trademark of Microsoft Corporation.
NetWare is a registered trademark of Novell, Inc.
Sun is a trademark of Sun Microsystems, Inc.
Unix is a registered trademark of UNIX System Laboratories, Inc.
BSD is a registered trademark of UUNet Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 30 seconds.
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FCC and IC RFI Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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ServSwitch™ Wizard DP USB
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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Table of Contents
Contents
1. Specifications .............................................................................................................................................................................. 6
1.1 What‘s Included ................................................................................................................................................................ 6
1.2 Additional Items You May Need ....................................................................................................................................... 6
2. Overview .................................................................................................................................................................................... 7
2.1 Wizard DP USB features .................................................................................................................................................... 8
3. Installation .................................................................................................................................................................................. 9
3.1 Mounting the modules – desk or rack............................................................................................................................... 9
3.1.1 Ra ck m ount .......................................................................................................................................................... 9
3.2 Connections ................................................................................................................................................................... 10
3.2.1 User console ....................................................................................................................................................... 10
3.2.2 Computer connections........................................................................................................................................12
3.2.3 Power connection ...............................................................................................................................................13
3.2.4 Optional remote control ..................................................................................................................................... 14
3.3 Synchronizing multiple units ............................................................................................................................................15
3.4 Channel switching by external control ............................................................................................................................ 16
3.4.1 OPTIONS port pinout ......................................................................................................................................... 16
3.4.2 Control by RS-232 serial ......................................................................................................................................17
4. Configuration ........................................................................................................................................................................... 18
4.1 Using the configuration menu......................................................................................................................................... 18
4.2 General configuration ..................................................................................................................................................... 19
4.2.1 Changing hotkeys .............................................................................................................................................. 19
4.2.2 Mouse switching................................................................................................................................................ 19
4.2.3 OPTIONS port speed .......................................................................................................................................... 19
4.2.4 OPTIONS port channel control behavior ............................................................................................................ 20
4.2.5 Switching mode ................................................................................................................................................. 20
4.2.6 Miscellaneous functions ..................................................................................................................................... 21
4.3 Performing upgrades ...................................................................................................................................................... 22
4.3.1 Items required to perform an upgrade .............................................................................................................. 22
4.3.2 To use the KVM Firmware Uploader utility ......................................................................................................... 22
4.3.3 Issues to consider when performing flash upgrades ........................................................................................... 24
5. Operation ................................................................................................................................................................................. 25
5.1 Selecting a computer ...................................................................................................................................................... 25
5.1.1 To select a computer using the front panel ......................................................................................................... 25
5.1.2 Selecting a computer using hotkeys ................................................................................................................... 26
5.1.3 Selecting a computer using the mouse buttons .................................................................................................. 28
5.1.4 Locking access to the computers ........................................................................................................................ 29
5.2 Autoscanning ................................................................................................................................................................. 30
5.2.1 To select an autoscan mode ............................................................................................................................... 30
5.2.2 To select an autoscan period .............................................................................................................................. 31
5.2.3 To start autoscanning......................................................................................................................................... 31
5.2.4 To stop autoscanning ......................................................................................................................................... 31
A.1 Cable pin-outs ....................................................................................................................................................................... 32
A.2 Safety Information ................................................................................................................................................................. 33
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ServSwitch™ Wizard DP USB
1. Specifications
Approvals: CE, FCC
Hardware Compatibility: All computers with DisplayPort video interfaces and USB ports
Software Compatibility: Operates with all known software and operating systems including
Windows®, Linux®, Unix®, BSD, all Sun® OS, all Mac® OS, NetWare®, etc.
Connectors: Video: DisplayPort sockets x 4
USB: USB Type A x 4
USB Type B x 4
Audio: 3.5mm jack
Other: 10p10c options jack
Power jack
Operating Temperature: 32 to 104°F (0 to 40°C)
Power: DC jack (power adapter included)
Input: 100–240 VAC, 50/60 Hz
Output: 5VDC, 12.5W
1.1 What‘s Included
Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or
info@blackbox.com.
• ServSwitch™ Wizard DP USB unit (KV9804A)
• Power adapter and power cord
• (4) Self-adhesive feet
• CD-ROM containing this user manual in PDF format
1.2 Additional Items You May Need
Note: Due to the very high speed signals used by DisplayPort connections, the use of high quality cable is vital in order to ensure
a reliable video connection through the switch. Low-cost non-compliant cables may lead to intermittent or distorted video. For
details about third-party cable solutions, please see the Products section of the VESA DisplayPort website: www.displayport.org
• DisplayPort to DisplayPort video link cable x 4
• USB type A to type B link cable x 4
• Audio 3.5mm link cable x 4
• Upgrade cable
• Rack mount adapter
• 19" rackmount chassis
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Chapter 2: Overview
12
2. Overview
Thank you for choosing the ServSwitch™ Wizard DP USB (KV9804A) which offers high quality video switching (DisplayPort 1.1
compliant) together with individual sharing of peripherals between up to four computers.
The KVM, speakers and two separate USB devices attached to the Wizard DP USB unit can either be switched in unison, as normal, or you can mix your peripherals between any of the systems to suit your current tasks. For instance, you could be creating
emails on one system, listening to a soundtrack from another while a third is sending documents to your printer and a fourth is
performing another task with a different USB peripheral. The Wizard DP USB front panels make it straightforward to control
which peripherals should connect to each system.
DisplayPort video
Full support is provided for
DisplayPort video connections
up to 2560 x 1600 at 60Hz,
30bpp, 4 lanes @ 2.7GBits/s,
10.8GBits/s.
USB keyboard and mouse
Dedicated keyboard and mouse
ports with support for full
speed USB emulation.
True Emulation
Earlier USB KVM switches relied upon
standard keyboard and mouse templates
to inform each computer system how to
deal with the connected peripherals.
The Wizard DP USB succeeds in harvesting the true identities of the connected
keyboard and mouse and presents those
‘real’ profiles concurrently to every system. Thus, specialist keyboards and mice
can be fully supported.
KVM
SPK
COMPUTER KVM SPK USB1 USB2 MODE
ServSwitch WizardDPUSB™
BLACK
BOXDESKTOP KVMSWITCH
Multiple switching
The attached peripheral
devices can be switched
collectively to any computer system, or can be
linked to separate systems
to achieve multiple tasks
in parallel. Multiple
switching can be controlled from the front
panel buttons, hot keys or
mouse buttons.
USB Remote wakeup
The USB Remote Wakeup
feature is fully supported.
Any connected computer
can go into sleep mode
and be awakened (when
its channel is selected) as
soon as you press a key or
move the mouse. The
computer and peripherals
must support the USB
Remote Wakeup feature.
Figure 2-1. Wizard DP USB (KV9804A) switch sharing four peripherals across four systems.
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ServSwitch™ Wizard DP USB
2.1 Wizard DP USB features
The Wizard DP USB unit is housed within durable, metallic enclosure with all connectors situated at the rear panel. The smart
front face features the control buttons and the operation indicators.
COMPUTER KVM SPK USB1 USB2 MODE
ServSwitchWizardDPUSB™
BLACK
BOXDESKTOP KVMSWITCH
COMPUTER button
Press to change to the
next computer channel.
INDOOR USE ONLY
5V
2A
Power input
The power supply
connects here.
Indicators
The four indicators (KVM, SPK, USB1, USB2) show
which peripherals are switched to the current computer
channel OR (as you begin pressing the MODE button) the
peripherals that will be switched during the next press(es)
of the COMPUTER button.
The seven segment numeric display indicates the computer channel that is currently active.
USER
CONSOLE
User console
Connect the
DisplayPort
video display,
USB keyboard
and mouse
plus optional
speakers to
these connectors.
MODE button
Press to determine which
peripherals should be
switched to another computer channel (will occur
when the COMPUTER
button is pressed.
4321
OPTIONS
Computer channels
Each computer connects to one of
these four channels via a DisplayPort
video connector, a USB B-type connector and an audio 3.5mm jack
USB 1
USB 2
USB2.0
SWITCHED
User console
Connect up to two USB
devices to these connectors.
These ports are switched in
an enumerated manner.
input.
Options port
This 10p10c port can separately support the following functions:
• Remote control - allows the optional Black Box four button remote control
unit to be used to switch channels (see Optional remote control for
details).
• Upgrades - used to update the internal firmware when necessary by connecting to a computer.
• Allows synchronization between units for dual head operation.
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Figure 2-2. Front and rear panel views of the Wizard DP USB
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Chapter 3: Installation
1
USB2.0
SWITCHED
USB 1
USB 2
USB2.0
SWITCHED
USB 1
USB 2
4
5V
2.5A
USER
CONSOLE
INDOOR USE ONLY
USER
CONSOLE
OPTIONS
3. Installation
3.1 Mounting the modules – desk or rack
The Wizard DP USB unit can be situated on a desk or alternatively, for larger installations, mounted within an optional rack mount
chassis.
Note: Both the Wizard DP USB unit and its power supply generate heat when in operation and will become warm to the touch.
Do not enclose them or place them in locations where air cannot circulate to cool the equipment. Do not operate the equipment
in ambient temperatures exceeding 40 degrees Centigrade. Do not place the products in contact with equipment whose surface
temperature exceeds 40 degrees Centigrade.
3.1.1 Rack m ount
The optional brackets (plus four screws), allow the unit to be secured within a standard rack slot as shown in Figure 3-1:
Figure 3-1. Fixing the optional rack brackets
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ServSwitch™ Wizard DP USB
1
USB2.0
SWITCHED
USB 1
USB 2
USB2.0
SWITCHED
USB 1
USB 2
5V
2.5A
USER
CONSOLE
INDOOR USE ONLY
USER
CONSOLE
OPTIONS
3.2 Connections
Connections do not need to be carried out in the order given within this guide, however, where possible connect the power in as
a final step.
3.2.1 User console
The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems.
Ensure that power is disconnected from the Wizard DP USB unit.
3.2.1.1 Connecting peripherals to the user console
1 Position your peripheral devices in the vicinity of the unit such that their cables will easily reach.
2 Keyboard and mouse: Attach the leads from your USB keyboard and mouse to the USB sockets specifically labeled with key-
board and mouse symbols. The keyboard and mouse will operate in any of the USB sockets, however, True Emulation is not
available on the sockets labeled USB1 or USB2.
Note: The unit’s True Emulation
feature will read the full
characteristics of the keyboard
and mouse and will present those
to each connected computer
concurrently. This ensures that
specialist keyboards and mice are
fully supported.
Figure 3-2. Connecting the USB keyboard and mouse
3 USB devices: Where required, attach the leads from your USB peripherals to the USB sockets labeled USB1 and USB2.
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Figure 3-3. Connecting other USB peripherals
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Chapter 3: Installation
5V
2.5A
USER
CONSOLE
INDOOR USE ONLY
USER
CONSOLE
OPTIONS
5V
2.5A
USER
CONSOLE
INDOOR USE ONLY
USER
CONSOLE
OPTIONS
4 Video monitor: Attach the DisplayPort lead from the video monitor to the connector within the user console area.
Figure 3-4. Connecting the video monitor to the DisplayPort socket
5 Audio: Where required, connect the lead from your speakers to the audio socket.
Figure 3-5. Connecting speakers to the audio socket
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