Black Box KV7021A, KV7020A User Manual

CUSTOMER

SUPPORT

INFORMATION

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [e-mail]

OCTOBER 2007

KV7020A
KV7021A

2- and 4-Port ServSwitch DT Pro II

1

FCC AND IC RFI STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION

and INDUSTRY CANADA

RADIO FREQUENCY INTERFERENCE STATEMENTS

Class B Digital Device. This equipment has been tested and found to comply with
the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. This equipment generates,
uses, and can radiate radio frequency energy, and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. If this equipment does cause harmful interference to radio or
telephone reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult an experienced radio/TV technician for help.

CAUTION

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.

To meet FCC requirements, shielded cables and power cords are required to
connect this device to a personal computer or other Class B certified device.

This digital apparatus does not exceed the Class B limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de classe B prescrites dans le Règlement sur le brouillage
radioélectrique publié par Industrie Canada.

2

2- AND 4-PORT SERVSWITCH DT PRO II

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.

3

NOM STATEMENT

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

4

2- AND 4-PORT SERVSWITCH DT PRO II

TRADEMARKS USED IN THIS MANUAL

iMac, Mac, Macintosh, and Mac OS are registered trademarks of Apple Computer,
Inc.

BLACK BOX and the Double Diamond logo are registered trademarks, and
ServSwitch is a trademark of BB Technologies, Inc.

PS/2 is a registered trademark of International Business Machines Corporation.

Linux is a registered trademark of Linus Torvalds.

IntelliMouse, Microsoft, Windows, and Windows NT are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.

NetWare and Novell are registered trademarks of Novell, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.

5

CONTENTS

Contents

Chapter Page

1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2.1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.2.2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.3 What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.4 What You’ll Need to Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.1 ServSwitch Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2.1 Connecting the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2.2 Powering On the ServSwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.2.3 Connecting the Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.2.4 Connecting the USB Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4. Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.1 Powering Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4.2 Selecting Computers Using Front-Panel Buttons . . . . . . . . . . . . . . . . . . 17

4.3 Selecting Computers Using Keyboard Hotkey Commands . . . . . . . . . . 17

Appendix. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

A.1 Calling Black Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

A.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

6

2- AND 4-PORT SERVSWITCH DT PRO II

1. Specifications

Resolution: 2048 x 1536

Supported Operating Systems: Windows

®

98/Me/2000/XP and Windows NT®,

Linux

®

, NetWare®, Mac OS

®

Hotkeys: Yes

User Controls: KV7020A: (2) port selection buttons;

KV7021A: (4) port selection buttons

Connectors: KV7020A: Computer end: PS/2

®

keyboard, PS/2 mouse, VGA Video:

(2) HD15 female,
USB keyboard, mouse, and peripherals: (2) USB Type B female,
Microphones/speakers: (4) 3.5-mm jacks;

Console end: Keyboard: (1) 6-pin mini-DIN female or (1) USB Type A female,

Mouse: (1) 6-pin mini-DIN female or (1) USB Type A female,
Monitor: (1) HD15 female,
USB peripherals: (2) USB Type A female,
Microphone/speaker: (2) 3.5-mm jacks,
Power: (1) barrel connector;

KV7021A: Computer end: PS/2 keyboard, PS/2 mouse, and VGA video:

(4) HD15 female,
USB keyboard, mouse, and peripherals: (4) USB Type B female,
Microphones/speakers: (8) 3.5-mm jacks;

Console end: Keyboard: (1) 6-pin mini-DIN female or (1) USB Type A female,

Mouse: (1) 6-pin mini-DIN female or (1) USB Type A female,
Monitor: (1) HD15 female,
USB peripherals: (2) USB Type A female,
Microphone/speaker: (2) 3.5-mm jacks,
Power: (1) barrel connector

Indicators: KV7020A: (2) Port LEDs, (2) Hub LEDs;
KV7021A: (4) Port LEDs, (4) Hub LEDs

Temperature Tolerance: Operating: 32 to 104°F (0 to 40°C);
Storage: -4 to +140°F (-20 to +60°C)

Relative Humidity: Up to 80%, noncondensing

7

CHAPTER 1: Specifications

Power: 9-VDC power supply

Size: KV7020A: 1.8"H x 5.4"W x 3.5"D (4.5 x 13.8 x 9.1 cm);

KV7021A: 1.8"H x 8.7"W x 4.1"D (4.5 x 22 x 10.5 cm)

Weight: KV7020A: 1.8 lb. (0.8 kg);
KV7021A: 2 lb. (0.9 kg)

8

2- AND 4-PORT SERVSWITCH DT PRO II

2. Overview

2.1 Introduction

The 2- or 4-Port ServSwitch™DT Pro II KVM Switch is the most comprehensive
desktop switch to date. It’s flexible: Use it to connect a PS/2 keyboard, video, and
mouse to PS/2 CPUs, USB KVM to PS/2 CPUs, PS/2 KVM to USB CPUs, or USB
KVM to USB CPUs. Supported mice include Microsoft

®

IntelliMouse®and other
mice, and the ServSwitch unit’s USB ports comply with USB 2.0 requirements.
Plus, you can connect audio and USB 2.0 peripherals to the KVM switch.

Using a hotkey command sequence (see Section 4.3), you can asynchronously
switch the KVM control and the USB devices. And the ServSwitch works with
common operating systems, including Windows 98/Me/2000/XP, Windows NT

®

,

Linux, Novell

®

NetWare, and Mac OS.

Setup is fast and simple, and there’s no software to configure. Its small desktop
footprint is ideal for on or under your desktop. Use either front-panel buttons on
the ServSwitch or hotkeys (which are key sequences on your keyboard) to select
ports or start AutoScan. The front-panel buttons include integral LEDs. The LED
will light with the corresponding active port when manually switching between the
computers. The ServSwitch beeps to confirm that it’s in hotkey mode. The
AutoScan function enables you to automatically scan and monitor all computers,
one by one, that are connected to the ServSwitch.

9

CHAPTER 2: Overview

2.2 Components

2.2.1 F

RONTPANEL

Figure 2-1 shows the 2- and 4-Port ServSwitch front views. Table 2-1 describes the
components numbered in the illustration.

Figure 2-1. The ServSwitch front-panel views.

Table 2-1. Front-panel components.

Component Description

6-pin mini-DIN connectors PS/2 keyboard and mouse ports.

Direct-access port buttons Press to select a computer.

Port LEDs and Hub LEDs Port LEDs located below the port

buttons light when the connected

computer is selected. Hub LEDs light to

indicate which port has the hub control.

USB ports USB keyboard and mouse ports.

❶

❷

❸

❹

❹

❶

❶

❷

❷

❹

❸

❸

10

2- AND 4-PORT SERVSWITCH DT PRO II

2.2.2 R

EARPANEL

Figure 2-2 shows the 2- and 4-Port ServSwitch rear views. Table 2-2 describes the
components numbered in the illustration.

Figure 2-2. The ServSwitch back-panel views.

Table 2-2. Rear-panel components.

Component Description

Console VGA port Attaches to the user monitor.

Computer VGA ports Connect to a computer’s video cards and

keyboard and mouse when used with PS/2

computers.

Computer USB 1.1 Link to a computer’s USB 1.1 keyboard and

keyboard/mouse port mouse ports.

Computer speaker/ Attach the computer’s speaker and microphone

microphone ports ports. (Two leftmost audio ports are for console.)

Power connector Connects to a 9-VDC power supply

(required).

USB hub ports Connects to USB hub or peripherals.

❼

❼

❼

❼

❼

❼

❽❽

❾

❾

❿

❺

❺

❻

❻

❺

❼

❻

❿

❾

❽

❽ ❽ ❽

❽

❿

11

CHAPTER 2: Overview

2.3 What’s Included

The KV7020A or KV7021A package should contain the following items. If anything
is missing or damaged, please contact Black Box.

• (1) 2- or 4-Port ServSwitch DT Pro II KVM Switch

• (1) Power supply for U.S., Europe, Great Britain, and Australia

• This user’s manual

2.4 What You’ll Need to Supply

• ServSwitch DT Pro II Cable (EHN7002021-0006, -0009, -0015): These cables
connect to PCs that have PS/2 or USB and VGA connectors. The cables are
available in 6-, 9-, and 15-foot (1.8-, 2.7-, and 4.5-m) versions. However, the
USB 2.0 specification only allows a valid USB connection within a 6-foot
(1.8-m) cabling distance.

12

2- AND 4-PORT SERVSWITCH DT PRO II

3. Installation

3.1 ServSwitch Placement

The 2- or 4-Port ServSwitch DT Pro II KVM Switch is small, portable, and designed
to fit on a desktop. Consider the following when deciding where to place the KVM
switch:

• How long are the cables attached to your keyboard, mouse, and monitor?

• How far away are the computers from the console?

• How long are the cables you use to connect your computers to the ServSwitch?

CAUTION

Do not place cables near machines that create electrical noise such as
fluorescent lighting, air conditioning equipment, etc.

3.2 Hardware Installation

This section provides instructions for the basic hardware setup of a single
ServSwitch.

CAUTION

Before you begin, make sure that power to all the devices that you will
be connecting is turned off.

To prevent damage caused by ground potential differences, make sure
that all devices are properly grounded. If you don’t follow these
instructions, your computers and/or the ServSwitch could be damaged.

3.2.1 C

ONNECTING THECONSOLE

1. Power off all computers.

2. Connect your USB keyboard and USB mouse or PS/2 keyboard and PS/2
mouse directly to the USB or PS/2 keyboard and mouse ports (labeled with
keyboard and mouse symbols) on the front of the ServSwitch. USB
connections are shown in Figure 3-1.

13

CHAPTER 3: Installation

Figure 3-1. Keyboard and mouse connections.

3. Connect the HD15 VGA male connector from your monitor to the console
VGA port on the back of the ServSwitch. See Figure 3-2.

Figure 3-2. Console connections.

4. Connect the speaker and microphone connectors from your computer to the
audio ports on the back of the unit. See Figure 3-3.

4-Port ServSwitch

DT Pro KVM Switch

(KV7021A)

4-Port ServSwitch

DT Pro KVM Switch

(KV7021A)

Keyboard

Monitor

Mouse

14

2- AND 4-PORT SERVSWITCH DT PRO II

Figure 3-3. Audio connections.

3.2.2 P

OWERINGON THESERVSWITCH

Connect the 9-VDC power adapter’s barrel connector to the power jack on the rear
of the switch. Then plug the power adapter cable into an available power outlet.
See Figure 3-4.

Figure 3-4. Power connections.

9-VDC power

adapter

15

CHAPTER 3: Installation

3.2.3 C

ONNECTING THECOMPUTERS

USB Installation

1. Connect the ServSwitch DT Pro II’s USB cable’s (EHN7002021-0006) USB
connector to the PC1 USB port on the back of the ServSwitch. Connect the
cable’s VGA connector to the ServSwitch unit’s PC1 VGA connector. See
Figure 3-5.

2. Connect the cable’s male VGA and USB connectors to the corresponding
connectors on the back of the computer.

Figure 3-5. USB computer connections.

3. Repeat steps 1 and 2 for all computers.

4. Power on your computers. Your computers’ operating systems should
recognize the ServSwitch and will automatically install the USB driver if it was
not already installed on your computers.

NOTE

On some computers, you must enable USB support on your system
BIOS. Please refer to your computer manufacturer’s manual or the
motherboard manual to verify that USB support is enabled.

USB

USB, VGA, and

audio connectors

on the computer

16

2- AND 4-PORT SERVSWITCH DT PRO II

3.2.4 C

ONNECTING THE

USB P

ERIPHERALS

Attach up to two USB peripherals to the USB Type A connectors on the
ServSwitch. See Figure 3-6.

NOTE

You can attach a USB keyboard and mouse, but hotkey switching will
not be enabled for these connections.

Figure 3-6. USB peripheral connections.

USB peripherals

17

CHAPTER 4: Operation

4. Operation

4.1 Powering Up the System

Once all cables have been connected and all computers have been powered on,
the ServSwitch emulates mouse and keyboard signals on each port, enabling your
computer to boot normally. The ServSwitch is now ready for use.

4.2 Selecting Computers Using Front-Panel Buttons

You can instantly select any computer by pressing the port selector buttons on the
front panel. The corresponding LED will light when the port is selected.

4.3 Selecting Computers Using Keyboard Hotkey Commands

To directly switch the KVM control to any computer via the simple keyboard
command sequence, press the <Left-Ctrl> key twice and the <up-arrow> or
<down-arrow> keys.

1. To invoke the hotkey mode, press the <Left-Ctrl> key twice within two
seconds. The switch will beep to indicate that it’s in hotkey mode.

2. Press the <up-arrow> or <down-arrow> keys to switch to the previous or next
port, respectively.

Table 4-1 lists the hotkey commands.

18

2- AND 4-PORT SERVSWITCH DT PRO II

Table 4-1. Hotkey commands.

Command Command/Description

<Left-Ctrl><Left-Ctrl> x Select PC channel. Select active PC

channel.(x is a top-row number key)

x=1–2 or 1–4 for PC channel number

<Left-Ctrl><Left-Ctrl> (Fx) Select hub port control. Select the

specific PC + USB hub port control—

works only if PC port/hub port control

binding is enabled.

Fx=F1–F2 or F1–F4 (Fx is a function

key); x=1–2 or 1–4 for PC channel

number

<Left-Ctrl><Left-Ctrl> (Fy) Select audio + microphone channel.

Select the active audio and microphone

channel. (Joint-select PC/hub port

control/audio and microphone, if binding

is enabled.)

Fy=F5–F6 or F5–F8 (Fy is a function

key); y=1–2 or 1–4 for audio/

microphone channel number

<Left-Ctrl><Left-Ctrl> + Z Bind PC and hub port control

switching. Enable the binding of PC

port and hub port control switching.

(Once this feature is enabled, any PC

and/or hub port control switching is

bound together.) (factory default)

<Left-Ctrl><Left-Ctrl> + X Unbind PC and hub port control

switching. Disable the binding of PC

port and hub port control switching.

19

CHAPTER 4: Operation

Table 4-1 (continued). Hotkey commands.

Command Command/Description

<Left-Ctrl><Left-Ctrl> Q Bind PC and audio/microphone

switching. Enable the binding of PC

port and audio/microphone switching.

(Once enabled, any PC and/or

audio/microphone switching is bound

together. (This is the factory default.)

<Left-Ctrl><Left-Ctrl> W Unbind PC and audio/microphone

switching. Disable the binding of PC

port and audio/microphone switching.

<Left-Ctrl><Left-Ctrl> <up-arrow> Next lower PC channel. Select the

next lower PC channel. (Joint-select

PC/hub port control/audio and

microphone, if binding is enabled.)

<Left-Ctrl><Left-Ctrl> <down-arrow> Next higher PC channel. Select the

next active PC. (Joint-select PC/hub

port control/audio and microphone, if

binding is enabled.)

<Left-Ctrl><Left-Ctrl> <backspace> Previous PC channel. Toggle between

the previous channel and current

channel.

<Left-Ctrl><Left-Ctrl> B Beep sound on/off. Toggle on/off the

beep sound for hotkey and

autoscanning.

<Left-Ctrl><Left-Ctrl> H + y Define hotkey preceding sequence.

Select the hotkey preceding sequence

among six alternative keys:

y=Scroll Lock, Caps, Esc, F12,

Num-Lock, Left-Ctrl.

20

2- AND 4-PORT SERVSWITCH DT PRO II

Table 4-1 (continued). Hotkey commands.

Command Command/Description

<Left-Ctrl><Left-Ctrl> S Autoscan. Autoscan through every

connected channel for quick screen

browsing of each channel (scan

delay=10 seconds).

<Left-Ctrl><Left-Ctrl> S + z Autoscan with programmable delay

time. Autoscan with a user-defined

delay time within a range of 10 to 100

seconds.

z=0-9 for 10, 20, 30, 40, 50, 60, 70, 80,

90, or 100 seconds

Press any key on keyboard. Stop Autoscan.

<Left-Ctrl><Left-Ctrl> V Show the current unit’s resident

firmware number. You must open a

text editor window (such as Wordpad)

so that the character string can be

output to the windows.

NOTE

After switching ports, there is a delay of up to 2 seconds before the
video displays. This is normal and is because of the video signal’s
refresh rate.

21

Appendix. Troubleshooting

A.1 Calling Black Box

If you determine that your 2- or 4-Port ServSwitch DT Pro II KVM Switch is
malfunctioning, do not attempt to alter or repair the unit. It contains no user­serviceable parts. Contact Black Box at 724-746-5500.

Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete description,
including:

• the nature and duration of the problem.

• when the problem occurs.

• the components involved in the problem.

• any particular application that, when used, appears to create the problem or
make it worse.

A.2 Shipping and Packaging

If you need to transport or ship your 2- or 4-Port ServSwitch DT Pro II KVM Switch:

• Package it carefully. We recommend that you use the original container.

• If you are shipping the 2- or 4-Port ServSwitch DT Pro II KVM Switch for
repair, make sure you include everything that came in the original package.
Before you ship, contact Black Box to get a Return Authorization (RA)
number.

APPENDIX: Troubleshooting

1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax [phone]

© Copyright 2007. Black Box Corporation. All rights reserved.