Black Box KV6104SA User Manual

KV6104SA KV6108SA

KV6112FA KV6116FA

For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500.

Address: 1000 Park Dr., Lawrence, PA 15055-1018 • Phone: 724-746-5500 • Fax: 724-746-0746

World-Wide Web: http://www.blackbox.com • E-mail: info@blackbox.com

Customer Support Information:

JULY 1998

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTMFamily!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-sizefits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM

PC,

RS/6000

, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitch

™

family from Black Box—the one-stop answer for all your

KVM-switching needs!

This manual will tell you all about your new ServSwitch Duo™unit, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch Duo, see Chapter 2. The ServSwitch Duo product codes covered in this manual are:

KV6104SA KV6108SA KV6112FA KV6116FA

This manual also includes information about the Remote-Control Module accessory, whose product code is:

KV6REM

SERVSWITCH DUO™

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, ServSwitch

and ServSwitch Duo are trademarks of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

Compaq is a registered trademark of Compaq Computer Corporation.

Gateway 2000 is a registered trademark of Gateway 2000 Corporation.

Hewlett-Packard is a registered trademark of Hewlett-Packard.

IBM, PC/AT, PS/2, RS/6000, and ThinkPad are registered trademarks, and

PC/XT is a trademark, of IBM Corporation.

Logitech, MouseMan+, and Pilot Mouse+ are trademarks of Logitech, Inc.

Microsoft and Windows are registered trademarks, and IntelliMouse is a

trademark, of Microsoft Corporation.

SGI is a registered trademark of Silicon Graphics, Inc.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FCC/IC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION

AND

INDUSTRY CANADA

RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

SERVSWITCH DUO™

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception. However, there is no guarantee that harmful interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to correct the interference with one or more of the following measures:

(a) Reorient or relocate the receiving antenna.

(b) Increase the separation between the equipment and the receiver.

the receiver is connected.

(d) Consult the supplier or an experienced radio/TV technician for help.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

SERVSWITCH DUO™

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications ............................................................................................... 9

2. Introduction ............................................................................................... 11

2.1 Features and Benefits of the ServSwitch Duo ................................... 11

2.2 The Complete ServSwitch Duo Package ............................................ 12

2.3 The ServSwitch Duo Illustrated ......................................................... 13

2.4 Safety Concerns ................................................................................... 15

3. Installation .................................................................................................. 16

3.1 What You Will Need ............................................................................ 16

3.2 Rackmounting the ServSwitch Duo (Optional) ................................ 17

3.3 Connecting Your Devices ................................................................... 17

3.4 Connecting Power ............................................................................... 19

4. Configuration ............................................................................................. 20

4.1 Configuring Your PCs ......................................................................... 20

4.2 Configuring the ServSwitch Duo ....................................................... 20

4.2.1 Entering Configuration Mode ............................................... 20

4.2.2 Setting the Screen-Saver Timeout ......................................... 21

4.2.3 Autoscanning: Setting the Scan Mode and Pause Time ....... 22

4.2.4 Setting the Switchover Timeout ............................................. 23

4.2.5 Setting Mouse-Mode Reporting and Mouse Switching ........ 23

4.2.6 Setting the Hotkey Sequence ................................................. 25

4.2.7 Viewing the Firmware Revision, Restoring Mouse

Function, or Resetting to Factory Defaults ......................... 26

4.2.8 Setting the Appearance of the On-Screen Display ............... 26

4.2.9 Setting the Password ............................................................... 27

4.2.10 Exiting Configuration Mode .................................................. 27

SERVSWITCH DUO™

Contents (continued)

Chapter Page

5. Operation ................................................................................................... 28

5.1 Power Status ...................................................................................... 28

5.2 The Status LEDs ............................................................................... 28

5.3 The Front-Panel Pushbuttons and the Remote-Control Module .. 28

5.4 The Status Display ............................................................................ 30

5.5 Using the Dual Control Ports (A and B) ........................................ 31

5.6 Things to Keep in Mind About the Keyboards and Mice .............. 31

5.7 Keyboard Control: Hotkey Commands ........................................... 32

5.8 On-Screen Menu Control ................................................................ 35

5.8.1 Adding a Computer to the Menu List ................................... 36

5.8.2 Deleting a Computer from the Menu List ............................ 36

5.8.3 Editing a Computer on the Menu List .................................. 36

5.8.4 Selecting a Computer on the Menu List ............................... 37

5.8.5 Exiting the Menu .................................................................... 37

5.8.6 Configuring the Menu ............................................................ 37

5.8.7 Summary of Keys Used by the Menu and Their Functions .. 37

5.9 Mouse Control .................................................................................. 38

5.10 Re-Enabling a Disconnected PS/2 Mouse ...................................... 38

5.11 Hot-Plugging Devices Into the ServSwitch Duo and

Re-Enabling Disconnected CPU PS/2 Mouse Ports .................... 38

5.12 RS-232 Control .................................................................................. 40

5.13 Cascading ServSwitch Duos ............................................................. 40

6. Troubleshooting ........................................................................................ 43

6.1 Things to Try ....................................................................................... 43

6.2 Calling Black Box ................................................................................ 46

6.3 Shipping and Packaging ..................................................................... 46

Appendix: Cable and Connector Guidelines .................................................. 47

A.1 Cabling: Keyboard, Monitor, and Mouse to ServSwitch Duo ........... 47

A.2 Cabling: ServSwitch Duo to PCs ......................................................... 47

A.3 The Expansion Port ............................................................................ 49

CHAPTER 1: Specifications

1. Specifications

Compliance — CE (EN55022 Class B); FCC Part 15 Subpart J Class A,

IC Class/ classe A

Standards — VGA, SVGA, XGA, or XGA-2 video

Interfaces — Video: VGA;

Keyboard and mouse: IBM PS/2 compatible; Expansion port: Proprietary variant of TIA RS-232

Resolution — Up to 1600 x 1200 noninterlaced at up to 100 Hz

Protocol — RS-232: Asynchronous

Data Format — RS-232: 8 data bits, no parity, 1 stop bit

Data Rate — RS-232: 1200 bps

Flow Control — RS-232: None

Maximum Distance — 10 m (32.8 ft.) to any attached keyboard, monitor, and

mouse;

30 m (98.4 ft.) to any attached CPU or cascaded

ServSwitch Duo unit;

40 m (131.2 ft.) to an attached ServSwitch Duo Extender

across Premium Extender Cable

User Controls — Keyboard commands;

Mouse-click functions; (2) Front-mounted pushbuttons; On-screen menu

Indicators — All front-mounted:

KV6104SA, KV6108SA: Single 7-segment status display

with activity LED;

KV6112FA, KV6116FA: Dual 7-segment status display

with activity LED; KV6104SA: (4) Port LEDs; KV6108SA: (8) Port LEDs; KV6112FA: (12) Port LEDs; KV6116FA: (16) Port LEDs

SERVSWITCH DUO™

Connectors — All rear-mounted:

(2) HD15 female for monitor attachment; (4) 6-pin mini-DIN female for keyboard and mouse

attachment; (1) DB15 female for RS-232; (1) Barrel jack for power; For each computer port, a set of (1) HD15 female (for

video attachment) and (2) 6-pin mini-DIN female

(for keyboard-port and mouse-port attachment):

KV6104SA: (4);

KV6108SA: (8);

KV6112FA: (12);

KV6116FA: (16)

Power — Input: 100 to 240 VAC at 50 to 60 Hz from utility-power

outlet, through detachable power cord and IEC 320 male inlet, to external transformer;

Output: 5 VDC at up to 1 A from transformer to Switch; Consumption: 5 watts maximum

MTBF — 500,000 hours (based on the historical reliability of

similarly designed and manufactured products)

Maximum Altitude — 10,000 ft. (3048 m)

Temperature Tolerance — 32 to 104˚ F (0 to 40˚ C)

Humidity Tolerance — 5 to 60% noncondensing

Enclosure — Steel and aluminum

Size — KV6104SA, KV6108SA:

1.8" (1U) H x 17.3"W x 8.7"D (4.4 x 43.9 x 22.1 cm);

KV6112FA, KV6116FA:

3.5" (2U) H x 17.3"W x 8.7"D (8.9 x 43.9 x 22.1 cm)

Weight — KV6104SA: 4.8 lb. (2.2 kg);

KV6108SA: 5.1 lb. (2.3 kg); KV6112FA: 6.8 lb. (3.1 kg); KV6116FA: 7 lb. (3.2 kg)

CHAPTER 2: Introductiom

2. Introduction

The ServSwitch Duo™is a high-performance keyboard-, monitor-, and mousesharing device that supports a wide range of IBM

PC compatible hardware and

software platforms.

2.1 Features and Benefits of the ServSwitch Duo

Here are some of the useful features of the ServSwitch Duo and some of the ways those features benefit you:

• Control multiple PCs from a local and remote keyboard, monitor, and mouse.

• Use the on-screen menu to assign names to computers and select channels on that basis.

• Mixed PC/AT

and PS/2®keyboards and PS/2 and RS-232 mice supported

as standard.

• Can be cascaded to control hundreds of CPUs.

• High-resolution circuitry ensures the best possible video, even over extended distances.

• Password security prevents unauthorised use.

• Optional Remote-Control Module for convenient operation.

• Channel switching through on-screen display, front-panel pushbutton, keyboard hotkey sequence, or 3-button mouse.

• Automatically restores keyboard and mouse states when channel is changed.

• Can be switched remotely through its RS-232 serial port.

• Supports high-bandwidth monitors at resolutions up to 1600 x 1200 pixels.

• Supports keyboard modes 1, 2, and 3, as well as both “prompt” and “stream” mouse modes, for maximum compatibility.

• Includes screen-blank, autoscan, and variable-hotkey options.

• Confirmation of selected ports on local and cascaded Switches.

• Support for Microsoft

IntelliMouse™.

• Mouse-restoration functions to enable hot-plugging of certain systems.

SERVSWITCH DUO™

2.2 The Complete ServSwitch Duo Package

You should have received these components with your ServSwitch Duo:

• The ServSwitch Duo itself.

• A power-supply transformer and output cord.

• A power-supply input cord suitable for your country or region.

• (1) PS/2 to serial mouse adapter and (1) PS/2 to AT keyboard adapter for every (4) CPU ports on a given Switch; in other words, the 4-port Switch comes with one mouse adapter and one keyboard adapter, the 8-port Switch comes with two mouse adapters and two keyboard adapters, and so on.

• (6) Stick-on self-adhesive rubber feet (for desktop applications).

• (2) Mounting brackets and, depending on the Switch’s size, (4) or (6) screws (for mounting the Switch in a 19" rack).

• This manual.

If you didn’t receive everything, or if anything arrived damaged, contact Black Box right away.

CHAPTER 2: Introduction

2.3 The ServSwitch Duo Illustrated

Fig. 2-1. The front and side panels of the 4- and 8-port ServSwitch Duo

models (KV6104SA and KV6108SA).

Fig. 2-2. The rear panel of the 4- and 8-port ServSwitch Duo models.

Fig. 2-3. The Remote-Control Module (KV6REM), an optional accessory

for the 4- and 8-port Switch models.

B A 8 7 6 5 4 3 2 1

AUTO SCAN

SELECT

BLACK BOX

A B

1 2 3 4 5 6 7 8

ACTIVE USER

Key for selecting autoscan

Control-port monitor

connectors

CPU-port video connectors

Control ports

A and B

Power

connector

Control-port

mouse connectors

Control-port keyboard

connectors

Expansion port for Remote-Control Module and RS-232 control

Both keys together

used to lock the

Switch or reset

keyboards and mice

Display shows

status and

mouse/keyboard

data activity

Attachment

points for

rackmount

bracket

Red LEDs

show currently

active control

port (A or B)

Green LEDs show the ON/OFF status

of connected CPUs

(LEDs 5 through 8

are present on

8-port model only)

Key for

changing

channels and

entering

configuration

mode

CPU ports 1 through 8 (ports 5 through 8

are present on 8-port model only)

CPU-port mouse

connectors

CPU-port keyboard

connectors

SERVSWITCH DUO™

Fig. 2-4. The front and side panels of the 12- and 16-port ServSwitch Duo

models (KV6112FA and KV6116FA).

Fig. 2-5. The rear panel of the 12- and 16-port ServSwitch Duo models.

B A 8 7 6 5 4 3 2 1

16 15 14 13 12 11 10 9

A B

1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16

ACTIVE USER

PWR

AUTO SCAN

SELECT

BLACK BOX

Key for

selecting

autoscan

Both keys together

used to lock the

Switch or reset

keyboards and mice

Display shows

status and

mouse/keyboard

data activity

Attachment

points for

rackmount

bracket

Red LEDs

show currently

active control

port (A or B)

Green LEDs show the ON/OFF status

of connected CPUs

(LEDs 13 through 16

are present on

16-port model only)

Key for

changing

channels and

entering

configuration

mode

LED shows the

power status of the Switch

Control-port monitor

connectors

CPU-port video connectors

Control ports

A and B

Power

connector

Control-port

mouse connectors

Control-port keyboard

connectors

Expansion port for Remote-Control Module and RS-232 control

CPU ports 1 through 16 (ports 13 through 16

are present on 16-port model only)

CPU-port mouse

connectors

CPU-port keyboard

connectors

CHAPTER 2: Introduction

2.4 Safety Concerns

As you prepare to install the ServSwitch Duo, please keep these things in mind:

• The Switch is for use in dry, oil-free indoor environments only.

• Warning: The Switch’s power adapter contains no user-serviceable parts, but it does contain parts capable of delivering hazardous electric shocks—do not attempt to dismantle it!

• Plug the power adapter into a socket outlet close to the Switch.

• Do not use the Switch’s power adapter if its case becomes damaged, cracked, or broken, or if you suspect that it is not operating properly.

• If the Switch’s power adapter stops working, replace it with a manufacturerapproved adapter of the same type only.

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