Black Box KV5004MN-R2, KV3104MN-R4 User Manual
THE SERVSWITCH™ FAMILY
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Welcome to the ServSwitch™ Family!
Thank you for purchasing a BLACK BOX® ServSwitch™ Brand KVM switch! We
appreciate your business, and we think you’ll appreciate the many ways that
your new ServSwitch keyboard/video/mouse switch will save you money, time,
and effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-sizefits-all-even-if-it-doesn’t model that says, “One computer gets one user station,
no more, no less.” Why not a single user station (monitor, keyboard, and mouse)
for multiple computers—even computers of different platforms? Why not a pair
of user stations, each of which can control multiple computers? Why not multiple
user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line
of robust solutions for all these applications. Do you have just two PCs, and
need an economical alternative to keeping two monitors, keyboards, and mice
on your desk? Or do you need to share dozens of computers, including a mix of
IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI®
compatibles among multiple users with different access levels? Does your
switch have to sit solidly on a worktable and use regular everyday cables? Or
does it have to be mounted in an equipment rack and use convenient many-toone cables? No matter how large or small your setup is, no matter how simple
or how complex, we’re confident we have a ServSwitch system that’s just right
for you.
The ServSwitch ™ family from Black Box—the one-stop answer for all your
KVM-switching needs!
This manual will tell you all about your new ServSwitch™, including how to
install, operate, and troubleshoot it.
The ServSwitch product codes covered in this manual are:
KV3104MN-R4
KV5004MN-R2
SERVSWITCH™
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TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the logo are registered trademarks, and ServSwitch, and
ServSwitch Console plus are trademarks, of Black Box Corporation.
Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.
Compaq and Alpha are registered trademarks, and DEC is a trademark, of Compaq
Computer Corporation.
HP is a registered trademark of Hewlett-Packard.
IBM, PC/AT, PS/2, RS/6000, and ThinkPad are registered trademarks, and PC/XT is a
trademark, of International Business Machines Corporation.
Microsoft, HyperTerminal, IntelliMouse, Windows, and Windows NT are registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in the
United States and other countries.
Any other trademarks mentioned in this manual are acknowledged to be the property of
the trademark owners.
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY
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FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY
CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy and if
not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio communication. It
has been tested and found to comply with the limits for a Class A digital device
in accordance with the specifications of Part 15 of FCC rules, which are
designed to provide reasonable protection against such interference when the
equipment is operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which case the
user at his own expense will be required to take whatever measures may be
necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This digital
apparatus does not exceed the Class A limits for radio noise regulation of
industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans
le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
EUROPEAN UNION DECLARATION OF CONFORMITY
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC
This equipment is in conformity with the
requirements of the European EMC directive
89/336/EEC
72/21/EEC
EN55022: (Class A, 1998)
EN55024 (1998)
CISPR22 (1995)
SERVSWITCH™
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OM STATEMENT
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia future.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas
4. Todas las instrucciones de operación y uso deben ser seguidas
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido
a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato
NOM STATEMENT .
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12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del
equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
SERVSWITCH™
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Contents
Disclaimer.........................................................................................................................7
Introduction.......................................................................................................................7
Features.......................................................................................................................8
Compatibility.................................................................................................................8
Package contents.........................................................................................................9
System overview...............................................................................................................9
KVM station..................................................................................................................9
CPU connection............................................................................................................9
Audio features ..............................................................................................................9
ServSwitch model...........................................................................................................10
ServSwitch model (rear)..................................................................................................11
Cables ............................................................................................................................12
ServSwitch to KVM station cables...............................................................................12
ServSwitch to CPU cables..........................................................................................12
ServSwitch Master to Slave unit cables ......................................................................12
Keyboard command usage.........................................................................................15
Organizing the system.....................................................................................................16
Installation – Single unit ..................................................................................................16
Connecting the KVM station........................................................................................16
Apply power................................................................................................................16
Connecting the computers..........................................................................................17
Installation – Cascading units..........................................................................................19
Connecting “Slave” units.............................................................................................20
Connecting the computers..........................................................................................20
Selecting a computer from the front panel...................................................................22
Selecting a computer using keyboard commands.......................................................22
Selecting a computer through the RS232 port.............................................................22
Reset to factory defaults.............................................................................................22
Rack mounting............................................................................................................22
Firmware update.........................................................................................................23
Safety and EMC Regulatory Statements.....................................................................28
Figures
Figure 1. ServSwitch model...............................................................................10
Figure 2. Rear panel..........................................................................................11
Figure 3. Single Unit installation ........................................................................18
Figure 4. Cascading units..................................................................................21
Tables
Figure 1. ServSwitch model...............................................................................10
Figure 2. Rear panel..........................................................................................11
Figure 3. Single Unit installation ........................................................................18
Figure 4. Cascading units..................................................................................21
Appendices
Appendix A. Initial factory settings...................................................................................30
Appendix B. Parts and cables .........................................................................................31
Appendix C. General Specifications ................................................................................32
Appendix D. Rack mount instructions..............................................................................33
Appendix E. Rack mount illustration................................................................................33
Appendix F. Keyboard mapping......................................................................................34
Appendix G. Video distance capability.............................................................................35
INTRODUCTION
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Disclaimer
While every precaution has been taken in the preparation of this manual, the
manufacturer assumes no responsibility for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use of
information contained herein. The manufacturer reserves the right to change
the specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damages due to misuse of the
product or other circumstances outside the manufacturer’s control. The
manufacturer will not be responsible for any loss, damage, or injury arising
directly or indirectly from the use of this product.
Introduction
Thank your for choosing the Black Box ® ServSwitch™ professional KVM
switch. The ServSwitch represents the latest technology in single user,
keyboard-monitor-mouse switching. The ServSwitch has proven to be a
valuable and dependable investment for users that have the need to access
multiple computer systems from a single KVM station.
The ServSwitch supports either PC/Unix systems, the ServSwitch Ultra (multiplatform) supports PC, Apple, Sun, USB, and Unix) systems. Switching to a
connected computer can be done by simple keyboard commands, selecting the
computer from the front panel, or through the RS/232 port.
All ServSwitch models can easily be expanded by chaining the units together
and configuring the system. The 4 port unit can be expanded to 16 computers.
Before performing any installation or configuration, please refer to the safety
section of this manual.
About this manual
This manual covers the installation and operation of the ServSwitch and
the ServSwitch Ultra. The ServSwitch models support PC and Unix, The
ServSwitch Ultra is a multi-platform model that supports PCs, Unix, Sun, IBM
RS/6000, DEC, HP, SGI, Apple, and audio.
A Keyboard, Video monitor, and Mouse are referred to
throughout this manual as a KVM station.
SERVSWITCH™
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Features
n Access up to 4 computers (16 computers in an expanded topology) from
one KVM station
n Available in PC/Unix or Multi-Platform models.
n Cable lengths up to 100 feet using coax cabling
n Video resolution up to 1600 x 1280
n Switch to a computer from the keyboard, the front panel switches, or the
RS/232 port
n Multi-platform models convert PC, Unix, Apple, or Sun keyboard and mouse
data to any platform
n Pre-configuration feature allows for the installation of a computer or server
without removing power
n Full keyboard and mouse emulation for automatic and simultaneous booting
n Flash memory with free base firmware upgrades available from our web site
Compatibility
KVM compatibility
Keyboards PC, Unix, and most US and foreign QWERTY keyboards,
Japanese and Korean keyboards with or without Windows
keys, 101, 102, 104, 105, 106, 109, Sun. Some older XT/AT
auto-sensing or single mode keyboards may not be
compatible
Monitors VGA, SVGA, XGA, Composite
Mice Standard PS/2, PS/2 wheel, Sun
CPU compatibility
Computers Industry standard PCs, Unix systems, Sun, IBM RS/6000,
DEC, HP, SGI, Apple, and others
Keyboards Standard PC mode 1, 2, or 3 in PS/2 or AT, USB, Sun, Apple
ADB*. Some older XT/AT auto-sensing or single mode
keyboards may not be compatible
Monitors VGA, SVGA, XGA, Composite, Sync-of-green
Mice Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB, Sun,
Apple ADB*
* * Requires use of translator: KV99MCON – MAC
KV99SCON – SUN
Audio
Devices***
Audio speakers
Microphone
*** Available on ServSwitch Ultra model only
INTRODUCTION
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Package contents
The package contents consists of the following:
n The ServSwitch unit
n Power adapter
n DB9F to RJ12 adapter and cable
n Installation and operations manual
CPU, KVM, and expansion cables are usually ordered separately. If the
package contents are not correct, contact Black Box so the problem can be
quickly resolved.
Black Box web site
Visit out web site at www.blackbox.com for additional information on the
ServSwitch and other products offered by Black Box that are designed for data
center applications, classroom environments, and many other switching
applications.
System overview
The ServSwitch and ServSwitch Ultra are designed to provide seamless,
trouble-free switching from a single KVM station to any connected computer or
server. You can switch to any of the connected computers by simple keyboard
commands, the front panel – or + buttons, or from a computer terminal or
standalone PC connected to the RS/232 serial port (not connected to a CPU
port).
If your system demands are greater than a single unit can provide, the
ServSwitch can be easily expanded to connect up to 16 computers by chaining
units together with expansion cables.
KVM station
A KVM station consisting of a keyboard, monitor, and mouse connects to the
DB25F connector labeled MONITOR/KEYBORD/MOUSE.
CPU connection
All CPU connectors are DB25F. The CPUs are connected using a CPU cable
designed to interface with the CPU keyboard, monitor, and mouse ports. A CPU
cable is needed for each connected computer.
Audio features
The ServSwitch Ultra supports full stereo audio using a special CPU cable that
has a 3.5mm stereo connector for connection directly to a CPUs sound card and
a special KVM cable that connects to a pair of computer speakers or
headphones.
SERVSWITCH™
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ServSwitch model
Figure 1. ServSwitch model
Label Description
Power
Power LED - Green when unit is
on
ON/OFF
“M” chassis only – In = ON
Out = OFF
LEDs
Indicator LEDs; Numbered pairs of
LEDs shows status and power of
connected computers
- and +
Switches*
- Connects to the previous CPU
+ Connects to the next CPU
* The - and + switches are used when:
n upgrading the firmware
n resetting the unit to factory defaults
n running diagnostics.
Table 1. Front panel
MODELS
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ServSwitch model (rear)
Figure 2. Rear panel
Label Connector Description
Power
“M” Chassis only
DIN 5F
Power adapter connector
1, 2, 3, 4
DB25F
CPU adapter cable connectors
KVM-1
DB25F
KVM cable connector.
RS232
RJ12
6-conductor jack
Table 2. Rear panel connectors
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