Black Box KV3004A, KV3304A, KV3404A, KV3204A User Manual

July 2010

NETWORK SERVICES

KV3004A KV3204A KV3304A KV3404A

ServSwitch Wizard VGA (USB)

Control up to four VGA video-equipped computer systems and share peripherals among them.

KV3004A supports one video head per channel, KV3204A supports two,

KV3304A supports three, and KV3404A supports four.

Customer

Support

Information

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com

ServSwitch Wizard VGA (USB)

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Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.

Mac is a registered trademark of Apple Computer, Inc.

Linux is registered trademark of Linus Torvalds.

Windows is a registered trademark of Microsoft Corporation.

NetWare is a registered trademark of Novell, Inc.

Sun is a trademark of Sun Microsystems, Inc.

Unix is a registered trademark of UNIX System Laboratories, Inc.

BSD is a registered trademark of UUNet Technologies, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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We‘re here to help! If you have any questions about your application

or our products, contact Black Box Tech Support at

or go to

blackbox.com and click on “Talk to Black Box.”

724-746-5500

You’ll be live with one of our technical experts in less than 20 seconds.

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FCC and IC RFI Statements

Federal Communications Commission and Industry Canada Radio Frequency Interference Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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ServSwitch Wizard VGA (USB)

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Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement)

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros

aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como

se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados

sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Table of Contents

Contents

1. Specifications.............................................................................................................................................................................. 6

2. Overview ....................................................................................................................................................................................

2.1 Introduction ......................................................................................................................................................................

2.2 Features ............................................................................................................................................................................

2.3 What‘s Included ................................................................................................................................................................

2.4 Additional Items You May Need .......................................................................................................................................

2.5 Hardware Description, Single Head Version (KV3004A) ...................................................................................................

2.6 Hardware Description, Multi Head Versions (KV3204A, KV3304A, KV3404A) ...............................................................

3. Installation .................................................................................................................................................................................

3.1 Mounting .........................................................................................................................................................................

3.2 Connections ...................................................................................................................................................................

3.2.1 User console .......................................................................................................................................................

3.2.2 Computer systems .............................................................................................................................................

3.2.3 Power in connection ..........................................................................................................................................

3.2.4 Channel switching by external control ...............................................................................................................

3.2.5 Synchronizing multiple units ..............................................................................................................................

3.2.6 Managing EDID video display information ..........................................................................................................

4. Configuration ...........................................................................................................................................................................

4.1 Using the Configuration Menu

4.2 General configuration .....................................................................................................................................................

4.2.1 Changing hotkeys ..............................................................................................................................................

4.2.2 Mouse switching

4.2.3 OPTIONS port speed ..........................................................................................................................................

4.2.4 OPTIONS port channel control behavior ............................................................................................................

4.2.5 Switching mode .................................................................................................................................................

4.2.6 Miscellaneous functions .....................................................................................................................................

4.3 Performing upgrades ......................................................................................................................................................

5. Operation .................................................................................................................................................................................

5.1 Selecting a computer ......................................................................................................................................................

5.1.1 Selecting a computer using the front panel ........................................................................................................

5.1.2 Selecting a computer using hotkeys ..................................................................................................................

5.1.3 Selecting a computer using the mouse buttons ..................................................................................................

5.2 Locking access to the computers ....................................................................................................................................

5.3 Autoscanning .................................................................................................................................................................

Appendix A. What is True Emulation? ..........................................................................................................................................

Appendix B. Default EDID video modes

Appendix C. Cable pin-outs .........................................................................................................................................................

Appendix D. Safety information ...................................................................................................................................................

........................................................................................................................................ 23

................................................................................................................................................ 25

........................................................................................................................................ 38

11 13

13 14 14 16 18 19 21

22 23

25 25

25 26 26 27 28

30 30 30 31 32 33 34

39 40

7 7 8 8 8 9

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ServSwitch Wizard VGA (USB)

1. Specifications

Approvals: CE, FCC

Hardware Compatibility: All computers with VGA analog video and USB interfaces

Software Compatibility: Operates with all known software and operating systems including Windows®, Linux®, Unix®, BSD, all Sun® OS, all Mac® OS, NetWare®, etc.

Connectors: Video: 15-way female D-sub Keyboard/Mouse: USB Type A female Switched USB: USB 2.0 Type A female Audio: 3.5-mm stereo jack Other: Modular 10p10c for Flash upgrade, sync with other KV3x04A switches and RS-232 triggered power switches

Operating Temperature: 32 to 104°F (0 to 40°C)

Power: 2.5mm DC jack (power adapter included) Input: 100–240 VAC, 50/60 Hz Output: 5VDC, 2.5A or 4A Consumption: KV3004A: 12.5 watts KV3204A, KV3304A, KV3404A: 20 watts

Size: KV3004A: 1.73"H (1U) x 9.21"W x 4.72"D (4.39 x 23.39 x 11.99 cm) KV3204A, KV3304A, KV3404A: 4.375"H (2.5U) x 9.21"W x 4.72"D (11.13 x 23.39 x 11.99 cm)

Weight: KV3004A: 1.87 lb. (0.85 kg); KV3204A: 2 lb. (0.91 kg) KV3304A: 2.1 lb. (0.95 kg); KV3404A: 2.2 lb. (1 kg)

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Chapter 2: Overview

1 2SPK

KVM

COMPUTER KVM SPK USB1USB2 MODE

2. Overview

2.1 Introduction

There are four versions of the four-way ServSwitch Wizard™ VGA (USB), each of which allows a single operator to control up to four computer systems and share peripherals among them in a very flexible manner. The KV3004A can support one video head per channel, whereas the slightly larger KV3204A, KV3304A and KV3404A units support two, three and four video heads per channel, respectively.

In addition to impressive VGA video performance, these units offer more than just straight switching between four systems. The KVM, speakers and two separate USB devices attached to the ServSwitch Wizard VGA (USB) units can either be switched in unison, as normal, or you can mix your peripherals between any of the systems to suit your current tasks. For instance, you could be creating emails on one system, listening to a soundtrack from another while a third is sending documents to your printer and a fourth performing another task with a different USB peripheral. The ServSwitch Wizard VGA (USB) front panels make it straightforward to control which peripherals should connect to each system.

The ServSwitch Wizard VGA (USB) units feature True Emulation (see Appendix A for more details) which ensures that the full characteristics of the connected keyboard and mouse are passed to every system.

Multiscreen versions

The ServSwitch Wizard VGA (USB) range includes separate models to support one, two, three or four video heads per channel.

Intelligent display information

The ServSwitch Wizard VGA (USB) units use our EDID Emulation feature to ensure that all computers are supplied with the correct information about each connected video display.

Multiple switching

The attached peripheral devices can be switched collectively to any computer system, or can be linked to separate systems to achieve multiple tasks in parallel. Multiple switching can be controlled from the onscreen menu or using the front panel buttons.

True Emulation

Earlier USB KVM switches relied upon standard keyboard and mouse templates to inform each computer system how to deal with the connected peripherals. The ServSwitch Wizard VGA (USB) range succeeds in harvesting the true identities of the connected keyboard and mouse and presents those ‘real’ proﬁles concurrently to every system. Thus, specialist keyboards and mice can be fully supported.

USB Remote wakeup

The USB Remote Wakeup feature is fully supported. Any connected computer can go into sleep mode and be awakened (when its channel is selected) as soon as you press a key or move the mouse. The computer and peripherals must support the USB Remote Wakeup feature.

Figure 2-1. Overview of the ServSwitch Wizard VGA (USB).

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ServSwitch Wizard VGA (USB)

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2.2 Features

Multiscreen Versions

The ServSwitch Wizard VGA (USB) includes separate models to support one, two, three, or four video heads per channel.

Multiple Switching

The attached peripheral devices can be switched collectively to any computer system, or they can be linked to separate systems to achieve multiple tasks in parallel. Multiple switching can be controlled from the on-screen menu or using the front-panel buttons.

Analog Video

The ServSwitch Wizard VGA (USB) uses VGA connectors throughout for full compatibility with legacy analog systems.

True Emulation

Earlier USB KVM switches relied upon standard keyboard and mouse templates to tell each computer system how to deal with the connected peripherals. The ServSwitch Wizard VGA (USB) range gathers the true identities of the connected keyboard and mouse and presents those “real” profiles concurrently to every system. Thus, specialized keyboards and mice can be fully support ed.

Intelligent Display Information

The ServSwitch Wizard VGA (USB) uses an EDID emulation feature to ensure that all computers are supplied with the correct information about each connected video display.

USB Remote Wakeup

The ServSwitch Wizard VGA (USB) fully supports the USB Remote Wakeup feature. Any connected computer can go into sleep mode and be awakened (when its channel is selected) as soon as you press a key or move the mouse. Note that the computer

and peripherals must also support the USB Remote Wakeup feature.

2.3 What‘s Included

Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or info@blackbox.com.

• ServSwitch Wizard VGA (USB) unit

• Power adapter and power cord

• (4) Self-adhesive feet

• CD-ROM containing this user manual in PDF format

2.4 Additional Items You May Need

• VGA video cable (P/N: EVNPS06)

• USB cable (type-A to type-B) not exceeding 15 feet/5m (P/N: USB05)

• Composite 2-in-1 VGA and USB cable (P/N: EHN810)

• 3.5mm Audio cable (P/N: EJ110)

• Flash upgrade adapter (P/N: FA4509F)*

• (2) 19" rackmount brackets and (4) screws (P/N: RMK2004)*

* The FA4509F Flash upgrade adapter comes unassembled; refer to Appendix C for pinning. You will also need a standard RJ-

45 Ethernet Patch Cord to connect the adapter to the KVM switch. Verify the computer’s serial connector first prior to ordering as some computers may not have a DB9 connector.

* The rackmount bracket is compatible with the KV3004A model only

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2.5 Hardware Description, Single Head Version (KV3004A)

COMPUTER

KVM SPK USB1 USB2

MODE

2.5.1 Front Panel

Figure 2-1 shows the front panel of the unit. Table 2-2 describes its components:

Chapter 2: Overview

2 3

Figure 2-2. Front panel.

Table 2-1. Front panel components.

Number Component Description 1 COMPUTER button Press to change to the next computer channel. 2 Indicators The four indicators (KVM, SPK, USB1, USB2) show which peripherals are switched

to the current computer channel or (as you begin pressing the MODE button) the peripherals that will be switched during the next press(es) of the COMPUTER button.

The seven-segment numeric display indicates the computer channel that is currently

active.

3 MODE button Press to determine which peripherals should be switched to another computer channel

(will occur when you press the COMPUTER button).

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ServSwitch Wizard VGA (USB)

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4 3 2 1

USB2.0

SWITCHED

USB 1

USB 2

2.5A

INDOOR

USE

ONLY

USER CONSOLE

OPTIONS

2.5.2 Rear Panel

Figure 2-3 shows the rear panel of the unit. Table 2-2 describes its components:

12 11 11

5 6 7 8 9 8 9 8 9 8 9 10

11 11

Figure 2-3. Rear panel.

Table 2-2. Rear panel components.

Number Component Description 4 2.5-mm Barrel connector Power input or power supply connects here. 5 (2) USB Type A connectors Connect the console’s USB keyboard and mouse to these connectors. 6 3.5-mm RCA connector User console audio port: Connect optional speakers to this connector. 7 RJ-45 port *Options port: This top 10p10c port is used to allow external control of channel

switching and also to update the internal ﬁrmware when necessary by connecting to a computer.

8 (4) USB Type B connectors Connect to a USB port on each computer. 9 (4) 3.5-mm RCA connectors Connect to the speaker output socket on each computer (optional connection). 10 (2) USB Type A connectors Connect to the console's USB 2.0 peripheral devices (optional connection). 11 (4) VGA connectors Connect to the video output port of each computer. 12 VGA connector Connect to the console's video monitor

*NOTE: The OPTIONS port uses a 10p10c socket, which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs for both types of connectors are listed in Appendix C.

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Chapter 2: Overview

COMPUTER

KVMV1SPKV2USB1V3USB2

MODE

2.6 Hardware Description, Multi Head Versions (KV3204A, KV3304A, KV3404A)

2.6.1 Front Panel

Figure 2-4 shows the front panel of the unit. Table 2-3 describes its components:

2 3

Figure 2-4. Front panel.

Table 2-3. Front panel components.

Number Component Description

1 COMPUTER button Press to change to the next computer channel. 2 Indicators The four upper indicators (KVM, SPK, USB1, USB2) show which peripherals are switched

to the current computer channel or (as you begin pressing the MODE button) the

peripherals that will be switched during the next press(es) of the COMPUTER button. The four lower indicators, labeled V1 to V4, show the video channels being switched. The seven-segment numeric display indicates the computer channel that is currently

active. 3 MODE button Press to determine which peripherals should be switched to another computer channel

(will occur when you press the COMPUTER button).

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ServSwitch Wizard VGA (USB)

USB2.0

SWITCHED

USB 1

USB 2

INDOOR

USE

ONLY

USER CONSOLE

OPTIONS

2.6.2 Rear Panel

Figure 2-5 shows the rear panel of the unit. Table 2-4 describes its components:

12 11 11

5 6 7 8 9 8 9 8 9 8 9 10

11 11

Figure 2-5. Rear panel.

Table 2-4. Rear panel components.

Number Component Description

4 2.5-mm Barrel connector Power input or power supply connects here. 5 (2) USB Type A connectors Connect the console’s USB keyboard and mouse to these connectors. 6 3.5-mm RCA connector User console audio port: Connect optional speakers to this connector. 7 RJ-45 port *Options port: This top 10p10c port is used to allow external control of channel

switching and also to update the internal ﬁrmware when necessary by connectng to a computer.

8 (4) USB Type B connectors Connect to a USB port on each computer. 9 (4) 3.5-mm RCA connectors Connect to the speaker output socket on each computer (optional connection). 10 (2) USB Type A connectors Connect to the console's USB 2.0 peripheral devices (optional connection). 11 (8, 12 or 16) VGA connectors Connect to the video output ports of each computer. 12 (2, 3 or 4) VGA connectors Connect to the console's video monitors to enable multiple video streams from each

computer to be switched to up to four video monitors.

connectors are listed in Appendix C.

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Chapter 3: Installation

USB2.0

SWITCHED

USB

4 3

2.5A

USE

USER CONSO

OPTI

3. Installation

3.1 Mounting

There are two main mounting methods:

• Via the (4) supplied self-adhesive rubber feet

• Via optional rackmount brackets (KV3004A model only) using RMK4007

Rack brackets (KV3004A model only)

The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot. See Figure 3-1.

Figure 3-1. Rackmount brackets (KV3004A only).

NOTE: Both the ServSwitch Wizard VGA (USB) unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them in locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient temperatures exceeding 104° F (40° C). Do not place the products in contact with equipment whose surface temperature exceeds 104° F (40° C).

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