Black Box KV1106A, KV1116A User Manual

JUNE 2004
KV1108A KV1116A
ServSwitch Panther
CUSTOMER
SUPPORT
INFORMATION
SERVSWITCH TM FAMILY
Welcome to the ServSwitchTM Family!
Thank you for purchasing a BLACK BOX® ServSwitch Panther! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch Panther will save you money, time, and effort.
That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size-fits-all-even-if-it­doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers – even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PC’s, and need an economical alternative to keeping two monitors, keyboards and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM®PC, RS/6000®,
TM
Apple® Macintosh®, Sun Microsystems®, and SGI
compatibles among multiple users with different access levels? Does your switch have to sit solidly on a work-table and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your set-up is, no matter how simple or how complex, we are confident we have a ServSwitch system that’s just right for you.
TM
The ServSwitch
family from BLACK BOX, the one-stop answer for all your KVM
switching needs!
This manual will tell you about your new ServSwitch Panther, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch Panther, see chapter 1. The ServSwitch Panther product codes covered in this manual are:
KV1108A KV1116A
This manual also includes information about the Server Access Modules:
KV1120A KV1121A
1
FCC INFORMATION
FEDERAL COMMUNICATIONS COMMISSION
AND
CANADIAN DEPARTMENT OF COMMUNICATIONS
RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par le ministère des Communications du Canada.
Trademarks
All trademarks and registered trademarks are the property of their respective owners.
2
2
NOM STATEMENT
Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el
aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben
ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de
baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean
recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado
por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo
descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso.
La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como
radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en
el instructivo de operación, o como se indique en el aparato.
3
SERVSWITCH PANTHER
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo
no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni
pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del
fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un
largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre
la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
4
4
COMPLIANCE STATEMENTS
EUROPEAN UNION DECLARATION OF CONFORMITY
This equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in the European standard
.
EN55022 interference. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, you can correct the interference by one or more of the following measures:
These limits are designed to provide reasonable protection against harmful
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the supplier or an experienced radio/TV technician for help.
Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. This equipment has also been found to comply with European standard EN 55024.
Japanese Compliance Statement
CB TEST CERTIFICATE
This product was tested and found to be in conformity with:
IEC 60950 (2001) for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling.
5
SERVSWITCH PANTHER
Contents
Chapter.................................................................................................................. page
1. Introduction...........................................................................................8
1.1 Features .........................................................................................................8
1.2 Compatibility.................................................................................................8
2. Complete package................................................................................9
2.1 Additional items needed ................................................................................9
3. Installation...........................................................................................10
3.1 The ServSwitch Panther system configuration ............................................10
3.2 The ServSwitch Panther models..................................................................10
3.3 Pre-installation guidelines ...........................................................................11
3.4 Connecting the ServSwitch Panther system.................................................11
3.5 The SAMs ...................................................................................................12
3.5.1 Connecting a PS/2 SAM.............................................................................12
3.5.2 Connecting a USB SAM ............................................................................12
3.6 Connecting the CAT5 cables.......................................................................13
3.7 Connecting the KVM console .....................................................................13
3.8 Connecting the power supply ......................................................................13
3.9 Resetting the Switch ....................................................................................13
3.10 Avoiding general rack mounting problems..................................................14
3.10.1 Elevated operating ambient temperature ..................................................14
3.10.2 Reduced airflow .......................................................................................14
3.10.3 Mechanical loading ..................................................................................14
3.10.4 Circuit overloading...................................................................................14
3.11 Rack mounting the ServSwitch Panther.......................................................14
3.12 Cascading ServSwitch Panthers...................................................................15
4. Operating the system.........................................................................16
4.1 The keyboard hotkeys..................................................................................16
4.2 The OSD......................................................................................................16
4.3 Navigating the OSD ....................................................................................17
4.4 Selecting a computer ...................................................................................17
4.5 The OSD settings (F2).................................................................................17
4.6 The General settings....................................................................................17
4.7 Security........................................................................................................18
4.7.1 Administrator (Status A) ............................................................................18
4.7.2 Supervisor (Status S)..................................................................................18
4.7.3 User (Status U)...........................................................................................18
4.7.4 Activating password protection..................................................................19
6
6
Changing the OSD hotkey...........................................................................19
4.8
4.9 Autoskip ......................................................................................................19
4.10 Serial port....................................................................................................20
4.11 Changing the Keyboard language................................................................20
4.12 Editing the Switch name..............................................................................20
4.13 F7 Defaults ..................................................................................................20
4.14 The Ports settings ........................................................................................21
4.15 Editing the computer name..........................................................................21
4.16 Keyboard (KB)............................................................................................21
4.17 Adding/changing a hotkey (HKEY) ............................................................22
4.18 The Time settings........................................................................................22
4.19 Scan (SCN) - Label (LBL) - Time out (T/O)...............................................22
4.20 Users............................................................................................................23
4.21 Security........................................................................................................24
4.22 The OSD HELP window – F1.....................................................................24
4.23 Scanning computers– F4 .............................................................................25
4.24 Tuning – F5 .................................................................................................25
4.25 Moving the label – F6 .................................................................................26
CONTENTS
5. Troubleshooting .................................................................................27
5.1 Calling Black Box .......................................................................................27
5.2 Shipping and Packaging ..............................................................................27
6. Upgrading the firmware .....................................................................28
6.1 System requirements for the ServSwitch Panther Update software.............28
6.2 Connect the ServSwitch Panther System.....................................................28
6.3 Installing the software .................................................................................28
6.4 Connecting the Flash Upgrade cable...........................................................28
6.5 Starting and configuring the ServSwitch Panther Update............................29
6.6 Verifying the version numbers ....................................................................30
6.6.1 The OSD version number...........................................................................31
6.6.2 The ServSwitch Panther version number....................................................31
6.6.3 Verifying the SAM version number ...........................................................31
6.7 Updating the firmware.................................................................................31
6.7.1 Communication Error.................................................................................32
6.7.2 Electricity failure........................................................................................33
6.8 Reset............................................................................................................33
6.8.1 Resetting the Switch or SAM units.............................................................33
7. Technical specifications....................................................................34
7
SERVSWITCH PANTHER
1. Introduction
Access and control multiple multi-platform computers from one Keyboard Video Mouse (KVM) console with the ServSwitch Panther system. The ServSwitch Panther comes in 8 and 16 port models. Connect up to 8 computers to the 8 port model, and up to 16 to the 16 port model.
1.1 Features
Hot-Swap - disconnect and reconnect computers without rebooting
Scan-mode operation with variable time interval
1U Rack mountable
Operate the system using an On Screen Display (OSD) or front panel push buttons
or keyboard hotkeys
Create multi-level cascade arrangements. For example by cascading the ServSwitch Panther 16 Port model, connect up to up to 256 computers in the system
The computers can be placed up to 33ft/10m from the ServSwitch Panther
Multi-platform — supports PS/2 and USB computers/servers
1.2 Compatibility
The ServSwitch Panther is compatible with:
PS/2 and USB computers/servers
VGA, SVGA, or XGA monitors
DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server) LINUX, UNIX,
QNX, SGI, FreeBSD, BeOS, Open VMS, Novell 3.12-6, Alpha UNIX and HP UX
8
8
2. Complete package
2. Complete package
The ServSwitch Panther system comes with:
ServSwitch Panther 8 Port (KV1108A) or 16 port (KV1116A)
Flash Upgrade cable (KV11UP)
USA and European power cords
Rack mount kit for the ServSwitch Panther (KV11RM)
2.1 Additional items needed
1 Server Access Module (SAM) and CAT5 cabling per attached server or switch.
The SAMs come in two different models:
SAM PS/2 (KV1120A) for PS/2 servers
SAM USB (KV1121A) for USB servers
9
SERVSWITCH PANTHER
3. Installation
3.1 The ServSwitch Panther system configuration
Figure 1 illustrates the basic configuration of the ServSwitch Panther system.
Computer 16
COMPUTER
ServSwitch Panther
POWER
100-250 VAC 50/60 Hz
Computer 1
SAM SAM
10 11 12 13 14 15 169
12345678
Figure 1 The ServSwitch Panther system configuration
3.2 The ServSwitch Panther models
Figure 2 illustrates the front panel of the ServSwitch Panther 16 port model. The 8 port model is the same but with only 8 columns of LEDs.
10
Figure 2 ServSwitch Panther front panel
10
Loading...
+ 27 hidden pages