Black Box KV1404A, KV1401A, KV1402A, KV1403A, KV04-REM User Manual
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ServSwitch™ CX Remote
USER GUIDE
contents
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NETWORK SERVICES
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Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
CUSTOMER
SUPPORT
INFORMATION
November 2007
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724-746-5500
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US
B
PW
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TO
LOCAL
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KV04-REM
KV04A-REM
KV04AS-REM
KV04U-REM
KV04AU-REM
KV04AUS-REM
KV1400A
KV1401A
KV1402A
KV1403A
KV1404A
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Contents
Welcome
Introduction .................................................................................2
Server Access Module supplied items
.........................................3
Optional item
...............................................................................3
Installation & Operation
Connections .................................................................................4
Cable length advice
................................................................4
Connections at each SAM (local) unit
....................................5
Connections at the ServSwitch CX Remote (PS/2) module
...6
Connections at the ServSwitch CX Remote USB module
......7
Operation .....................................................................................9
General use
.............................................................................9
Selecting and using computers
.............................................. 9
Locking and unlocking the system
........................................9
Special configuration
Configuration ............................................................................10
What are hotkeys?
...........................................................10
Entering, using and exiting configuration mode
...........10
Password setting
................................................................... 11
Mouse switching control (USB models)
...............................11
Hot plugging PS/2-style connections and mouse restoration
..12
Which restore setting do I use?
.......................................12
Microsoft and Logitech -specific mouse settings
................12
Video compensation (sharpness and brightness)
................13
Video skew adjustment (AS and AUS models only)
............14
Miscellaneous settings
..........................................................15
Performing flash upgrades
.......................................................16
Further information
Getting assistance ......................................................................19
Safety information
....................................................................19
Radio Frequency Energy
............................................................20
FCC requirements for telephone-line equipment
...................21
Certification notice for equipment used in Canada
................21
Normas Oficiales Mexicanas (NOM)
.........................................22
Instrucciones de seguridad
..............................................22
BlackBox subsidiary contact details
..........................................24
welcome contents
installation
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PSU
CX
Remote
SAM
SAM
PC2
PC1
AUDIO
AUDIO
KEYB/MOUSE
KEYB/MOUSE
VIDEO
VIDEO
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Welcome
Introduction
Thank you for choosing from the Black Box
ServSwitch CX Remote extender range. These
compact modules allow you to remotely control
computer systems from a remote keyboard, video
monitor, mouse and speaker set ¹. The controlling
peripherals can be situated up to 980 feet ² (300
metres) from each computer system.
Peripheral connections to each computer system
are handled by Server Access Modules (or SAMs).
The long distance link between the SAMs and
the ServSwitch CX Remote module is made via
Category 5, 5e or 6 twisted pair cabling. The
KV04(U) models allow you to make two separate
links to different remote systems.
You can also use any ServSwitch CX Remote
module together with the ServSwitch CX digital
switch in order to control many server systems.
Special circuitry within the remote module
allows you to make adjustments to the
sharpness and brightness settings to suit your
own preferences.
¹ Audio equipped (A or AS) models required
for speakers.
² Skew compensation (AS) models required
for full 980 feet (300m) lengths.
Extender model range
ServSwitch CX Remote modules
KV04-REM 1 link up to 328 feet (100m), PS/2 keyboard and mouse, no audio, no de-skew
KV04A-REM 1 link up to 328 feet (100m), PS/2 keyboard and mouse, audio, no de-skew
KV04AS-REM 1 link up to 980 feet (300m), PS/2 keyboard and mouse, audio, de-skew
KV04U-REM 2 links up to 328 feet (100m), USB keyboard and mouse, no audio, no de-skew
KV04AU-REM 2 links up to 328 feet (100m), USB keyboard and mouse, audio, no de-skew
KV04AUS-REM 2 links up to 980 feet (300m), USB keyboard and mouse, audio, de-skew
Server Access Modules
KV1400A PS/2 keyboard and mouse, video
KV1401A USB keyboard and mouse, video
KV1402A PS/2 keyboard and mouse, video, audio
KV1403A USB keyboard and mouse, video, audio
KV1404A Sun keyboard and mouse, video, audio
ServSwitch CX Remote modules can be used
to connect to individual computer systems via
SAMs or to many computers via ServSwitch CX
digital switches
ServSwitch CX Remote
USB models allow a
second remote link
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USB
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CX Remote module supplied items
CD-ROM
Four selfadhesive
rubber feet
Power adapter and
country- specific
power lead
ServSwitch CX Remote USB
Dual remote links
USB keyboard and mouse connections
Available with or without audio and
skew compensation capabilities
Serial flash upgrade cable
4-way jack connector to 9-way D-type male serial connector - not pictured
Server Access Module supplied items
Video
PS/2-style mouse
PS/2-style keyboard
Audio
USB keyboard/mouse
Sun keyboard/mouse
Server Access Modules (SAMs):
PS/2 keyboard and mouse, video KV1400A
USB keyboard and mouse, video KV1401A
PS/2 keyboard and mouse, video, audio KV1402A
USB keyboard and mouse, video, audio KV1403A
Sun keyboard and mouse, video, audio KV1404A
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ServSwitch CX Remote
Single remote link
PS/2 keyboard and mouse connections
Available with or without audio and
skew compensation capabilities
Optional item
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Installation & Operation
Connections
Installation of the ServSwitch CX Remote modules is straightforward and minimal
configuration is required in most cases. Each of the (up to) two moulded SAMs
(Server Access Modules) connect directly to a computer system, while the remote
ServSwitch CX Remote module is at the other end of the twisted pair cable run(s)
and attaches to the keyboard, mouse, etc.
ServSwitch CX Remote receiver units can also be used with ServSwitch CX digital
switches to allow one or more user consoles to be placed remotely from the
central unit.
• Connections at each SAM (local) unit
• Connections at the Servswitch CX Remote (PS/2) module
• Connections at the Servswitch CX Remote USB module
Cable length advice
The ServSwitch CX Remote modules support twisted-pair structured cabling
within categories 5, 5e and 6. Of these three cable types, category 5 generally
provides the best transmission of video signals because its four pairs of
conductors are the most evenly twisted.
Category 5e and 6 cables use conductor pairs that are unevenly twisted in
order to combat interference effects encountered within higher frequency
networks. While these uneven twists work well for Ethernet signals, they
can impose problems for the video signals transceived by the ServSwitch CX
Remote modules. The SAMs send the red, green and blue video signals on
separate twisted pairs within the cable. If any of the colour signals are made to
travel slightly further or shorter distances than the others, the result is seen as
misaligned colours on screen. This is called skew and becomes more noticeable
as cable runs become longer and screen resolutions/refresh rates increase.
As an approximate guide, you should expect the following maximum cable
lengths:
Resolution ServSwitch CX Remote ServSwitch CX Remote
without de-skew with de-skew
1920 x 1200 50m 50m
1600 x 1200 100m 200m
1280 x 1024 - 300m
When used with an ServSwitch CX switch
It is possible to locate each SAM up to 50 metres from the ServSwitch CX
switch. This distance must be taken into account when planning the cable run
from the ServSwitch CX Remote to the CX switch. The total distance from any
ServSwitch CX Remote to any SAM must not exceed 980 feet (300 metres) or
less if an ServSwitch CX Remote without de-skew is used.
REMOTE
USER
Overall maximum length between any remote user and
any host system must not exceed 300 metres (980 feet)
300 metres (980 feet)
maximum
50 metres
(160 feet)
maximum
CX R
SAM
SERVER
SYSTEM
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Connections at each SAM (local) unit
1 Where possible ensure that power is disconnected from the system(s) to be
connected. For SAMs with PS/2 keyboard and mouse connections, see Hot
plugging PS/2-style connections and mouse restoration.
2 For each SAM, attach its various connectors to the relevant sockets on the
computer system.
4 For each cable run, attach the cable connector to the
socket of the SAM. The other end of each cable run will
attach to the remote ServSwitch CX Remote module.
Server
Access
Module
Category 5, 5e or 6 cable
to ServSwitch CX Remote
module
Green indicator - power present
Yellow indicator - signal activity
Note: SAMs derive power from the
computer system via the USB or
keyboard connectors.
3 Lay a suitable length of category 5, 5e or 6 cabling between each computer
system/SAM and the location of the remote peripherals - see Cable length
advice.
Video
PS/2-style mouse
PS/2-style keyboard
Audio
USB keyboard/mouse
Sun keyboard/mouse
A range of different
connector combinations
are made available
across the five SAM
formats
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Connections at the ServSwitch CX Remote (PS/2) module
1 Place the CX Remote module adjacent to the remote user location.
2 Attach the video monitor, keyboard and mouse connectors to the sockets of
the CX Remote module.
3 Attach the connector of the cable run leading from the SAM to the
TO LOCAL socket of the CX Remote module.
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From mouse
From keyboard
From video monitor
CX Remote
module
4 Insert the output connector of the power supply into the socket at the front
edge of the CX Remote module labelled POWER.
5 Insert the IEC connector of the supplied power lead into the corresponding
socket of the power supply. Connect the other end of the power lead to a
nearby mains socket.
6 Where necessary, use the in-built video compensation feature to eliminate
any effects caused by the cable run. See Video compensation for details.
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5500
From
power
adapter
Category 5, 5e or 6
cable leading to the
SAM module
CX Remote
module
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Connections at the ServSwitch CX Remote USB module
1 Place the ServSwitch CX Remote USB module adjacent to the remote user
location.
2 Attach the video monitor, USB keyboard, USB mouse and speaker
connectors to the sockets of the ServSwitch CX Remote module.
3 Attach the connector of each cable run leading from the SAMs (and/or
ServSwitch CX digital switch) to the TO LOCAL 1 and TO LOCAL 2 sockets of the
ServSwitch CX Remote USB.
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From USB
mouse and
keyboard
From
speakers
From
video
monitor
ServSwitch CX
Remote USB
module
4 Insert the output connector of the power supply into the socket at the front
edge of the module labelled PWR.
5 Insert the IEC connector of the supplied power lead into the corresponding
socket of the power supply. Connect the other end of the power lead to a
nearby mains socket.
6 Where necessary, use the in-built video compensation feature to eliminate
any effects caused by the cable run. See Video compensation for details.
From
power
adapter
Category 5, 5e or 6
cables leading to the
SAM modules or CATx
switch (which are
attached to the host
computers)
ServSwitch CX
Remote USB
module
PWR
TO
L
OCA
L 1
TO
L
OCA
L 2
Green indicators - On when the corresponding channel is selected
Yellow indicators - On when link to SAM or ServSwitch CX switch is made
Flashing to show signal activity
Both green indicators off - ServSwitch CX Remote module is password locked
Green indicator for channel 1 flashing - Module is in flash upgrade mode (SW1 ON)
Red indicator - power present
ServSwitch CX Remote USB indicators
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