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IPBX1224
Installation Manual
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Black Box IPBX424, IPBX1224 Installation Manual

Hybrid PBX and VoIP Gateway with (4) or (12) FXOs
Installation Guide
Enables your office to communicate through both telephone and VoIP lines.
IPBX424
IPBX1224
Customer
Support
Information
Web site: w ww.blackbox.com • E-mail: info@ blackbox.com
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Trademarks Used in this Manual/Warnings and Cautions
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Aastra is a registered trademark of Aastra Technologies Limited Corporation Canada.
CIsco is a registered trademark of Cisco Technology, Inc.
GNOME is a registered trademark of GNOME Foundation.
SIPGate is a registered trademark of Indigo Networks GmbH.
Firefox is a registered trademark of Moziilla Foundation.
SanDisk Ultra and CompactFlash are registered trademarks of SanDisk Corporation.
SNOM is a registered trademark of Snom Technology AG.
babyTEL is a registered trademark of Voice & Data Systems, Inc.
Yealink is a registered trademark of Xiamen YeaLink Network Technology Co., Ltd.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
Warnings and Cautions
It is important that you heed all warnings and cautions in this manual. They are identified as follows:
WARNING: Failure to follow a warning may cause injury, death, and/or hardware damage.
CAUTION: Failure to follow a caution may cause loss of data and/or configuration information, or cause equipment inoperability
and/or security concerns.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 30 seconds.
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FCC and IC RFI Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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NOM Statement
Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada.
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Table of Contents
Table of Contents
1. Specifications ................................................................................................................................................................... 7
2. Overview ................................................................................................................................................................... 8
2.1 Introduction ...........................................................................................................................................................8
2.2 What’s Included ..................................................................................................................................................... 8
2.3 Related Documentation .........................................................................................................................................8
2.4 Hardware Description ............................................................................................................................................9
2. 4.1 IPBX42 4 ...................................................................................................................................................... 9
2.4.2 IPBX1224 .................................................................................................................................................. 10
2.4.3 Hardware Features ................................................................................................................................... 11
3. Installation ................................................................................................................................................................. 14
3.1 Installation Examples ............................................................................................................................................ 14
3.2 Installation Steps .................................................................................................................................................. 16
3.2.1 Step 1: Prepare for Installation ................................................................................................................. 16
Step 1A: Inspect the Hybrid PBX and VoIP Gateway Hardware ................................................................ 16
Step 1B: Verify Package Contents ............................................................................................................ 16
Step 1C: Obtain Auxiliary Memory ........................................................................................................... 16
Step 1D: Configure Your Computer ......................................................................................................... 17
Step 1E: Obtain Networking Cables ......................................................................................................... 17
Step 1F: Obtain PSTN Network Connections ............................................................................................ 17
Step 1G: Install a Broadband Connection................................................................................................. 17
Step 1H: Sign Up for VoIP Service ............................................................................................................ 17
Step 1I: Collect Phone Information ........................................................................................................... 17
Step 1J: Read All Safety Disclaimers and Installation Warnings ................................................................ 18
3.2.2 Step 2: Install the Hybrid PBX and VoIP Gateway ..................................................................................... 18
Step 2A: Install Auxiliary Memory ............................................................................................................ 18
Step 2B: Connect Power .......................................................................................................................... 18
Step 2C: Connect All Cables .................................................................................................................... 18
3.2.3 Step 3: Run the Setup Wizard .................................................................................................................. 19
Step 3A: Review the Installation Checklist ................................................................................................ 21
Step 3B: Configure Administrator Account Credentials ............................................................................ 22
Step 3C: Set the System Date and Time ................................................................................................... 23
Step 3D: Configure Network Settings ...................................................................................................... 24
Step 3E: Configure Users .......................................................................................................................... 26
Step 3F: Configure Phones ....................................................................................................................... 29
Step 3G: Configure VoIP Lines ................................................................................................................. 31
Step 3H: Configure Ring Groups .............................................................................................................. 33
Step 3I: Configure Incoming Call Rules ....................................................................................................35
Step 3J: Configure Outgoing Call Rules .................................................................................................... 37
Step 3K: Configure Connections to a Remote Branch Office ...................................................................39
Step 3L: Configure Voicemail Settings ...................................................................................................... 41
Step 3M: Finish the Wizard and Apply Your Settings ............................................................................... 42
3.2.4 Step 4: Test Your Installation .................................................................................................................... 43
Step 4A: Connect to the Command Center ............................................................................................. 43
Step 4B: Verify Your Configuration ..........................................................................................................44
Step 4C: Connect a VoIP Phone and Make a Call .................................................................................... 47
Step 4D: Receive a Call ............................................................................................................................ 48
Step 4E: Record Voicemail ........................................................................................................................ 49
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Table of Contents
Step 4F: Voicemail to Email ...................................................................................................................... 49
3.2.5 Step 5: What’s Next ............................................................................................................................................. 49
Step 5A: Create a Custom VoIP Template ............................................................................................................ 49
Step 5B: Configure Port Forwarding .................................................................................................................... 50
Step 5C: Customize the Sample IVR..................................................................................................................... 50
Step 5D: Record Voicemail Messages and Set Passwords .................................................................................... 50
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Chapter 1: Specifications
1. Specifications
Standards and Approvals — FCC Part 68, CE Mark, EMC: FCC Part 15
Interface — IPBX424: Telephone: (4) FXO, (1) FXS RJ-11; Network: (4) 10/100 Mbps RJ-45, Audio Input: Male stereo jack 1/8,
Audio Output: Male Stereo Jack 1/8, USB: USB 2.0 (1.1 Mbps); IPBX1224: Telephone: (12) FXO, (4) FXS RJ-11; Network: (4) 10/100 Mbps RJ-45, Audio Input: Male stereo jack 1/8, Audio Output: Male Stereo Jack 1/8, USB: USB 2.0 (1.1 Mbps)
Connectors — IPBX424: (4) FX0 ports for connection to the telephone network, (2) FXS ports for connecting a phone or fax machine, (4) 10/100 Mbps auto MDI-X Ethernet ports; (2) USB ports, (1) audio input (mono) jack, (1) audiio output (mono) jack; IPBX1224: (12) FX0 ports for connection to the telephone network, (2) FXS ports for connecting a phone or fax machine, (4) 10/100 Mbps Auto MDI-X Ethernet ports; (2) USB ports, (1) audio input (mono) jack, (1) audiio output (mono) jack
Indicators — (4) LEDs: Power, Fault, Network, Link Speed
Temperature Tolerance — Operating: 32 to 104° F (0 to +40° C);
Storage: -4 to +185° F (-20 to +85° C)
Humidity Tolerance — 10 to 80%
Power — Input: 100-240 VAC, 50-60 Hz, 0.5 A;
Ouptut: 12 VDC, 1.67 A, 20 W
Size — 2"H x 8.2"W x 5.4"D (5 x 20.5 x 13 cm)
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Chapter 2: Overview
2. Overview
2.1 Introduction
This guide explains how to install a Hybrid PBX and VoIP Gateway with (4) FXO or (12) FXO (IPBX424 or IPBX1224) for basic operation. Once you complete the installation process, refer to the Administrator’s Guide for instructions on how to perform more advanced configuration tasks.
2.2 What’s Included
Your package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com.
IPBX424
• Hybrid PBX and VoIP Gateway with (4) FXO
• International power supply with three plug types
• 3-ft. (0.9-m) Category 5e RJ-45 cable
• (2) RJ-12 line splitters
• (2) RJ-12 telephone cable
• (2) rackmounting brackets
IPBX1224
• Hybrid PBX and VoIP Gateway with (12) FXO
• International power supply with three plug types
• 3-ft. (0.9-m) Category 5e RJ-45 cable
• (6) RJ-12 line splitters
• (6) RJ-12 telephone cable
• (2) rackmounting brackets
2.3 Related Documentation
The following documents are available at ftp://ftp.blackbox.com/anonymous/manuals/I/
Document File Location
Hybrid PBX and VoIP Gateway Administrator’s Guide ftp://ftp.blackbox.com/anonymous/manuals/I /ipbx424_admin_rev1.pdf
Hybrid PBX and VoIP Gateway Installation Guide (the manual you are reading now) ftp://ftp.blackbox.com /anonymous/manuals/I /ipbx424_install_rev1.pdf
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Chapter 2: Overview
2.4 Hardware Description
2.4.1 IPBX424
The front and back panels of the Hybrid PBX and VoIP Gateway with (4) FXO (IPBX424) are shown in Figures 2-1 and 2-2. Table 2-1 describes the components.
1 2
Figure 2-1. IPBX424 front panel.
3 4 5 6 7 8 9 10
Figure 2-2. IPBX424 back panel.
Table 2-1. IPBX424 components.
Number Component Description
1 (5) Status LEDs (4) FXO, (1) Circle (See Table 2-3.)
2 (2) USB ports USB Ports 1 and 2
3 Reset button Press with a paper clip or other object to reset the Hybrid PBX and VoIP Gateway.
4 Barrel connector for Power Links to power cord.
5 (1) RCA connector Used for audio in.
6 (1) RCA connector Used for audio out.
7 (3) R J-45 ports Connect s to LAN 1, 2, or 3.
8 (1) RJ-45 port Links to WAN.
9 (2) RJ-11 ports FXS Ports 1 and 2.
10 (2) RJ-11 ports FXO Por ts 1/3, 2/4.
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Chapter 2: Overview
2.4.2 IPBX1224
The front and back panels of the Hybrid PBX and VoIP Gateway with (12) FXO (IPBX1224) are shown in Figures 2-3 and 2-4. Table 2-2 describes the components.
1
1 1 2
Figure 2-3. IPBX1224 front panel.
11 12
3 4 5 6 7 8 9 10
Figure 2-4. IPBX1224 back panel.
Table 2-2. IPBX1224 components.
Number Component Description
1 (5) Status LEDs (4) FXO, (1) Circle (See Table 2-3.)
2 (2) USB ports USB Ports 1 and 2
3 Reset button Press with a paper clip or other object to reset the Hybrid PBX and VoIP Gateway.
4 Barrel connector for Power Links to power cord.
5 (1) RCA connector Used for audio in.
6 (1) RCA connector Used for audio out.
7 (3) R J-45 ports Connect s to LAN 1, 2, and 3.
8 (1) RJ-45 port Links to WAN.
9 (2) RJ-11 ports FXS Ports 1 and 2.
10 (2) R J -11 p or ts FXO Por ts 9/11, 10/12.
11 (2) RJ-11 ports FXO Por ts 1/2,. 3 /4
12 (2) RJ-11 ports FXO Ports 5/6, 7./8
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2.4.3 Hardware Features
This section describes the key hardware features of the Hybrid PBX and VoIP Gateway.
Front-panel status lights
Figure 2-5. Front-panel status lights.
Table 2-3. Front-panel status LEDs.
LED Status Description
Chapter 2: Overview
FXO
Circle
All lights On
Off The corresponding FXO port is not connected, or is connected to an analog phone line that is not operational.
On The corresponding FXO port is connected, or is connected to an analog operational phone line.
Off The Hybrid PBX and VoIP Gateway is off.
Blinking The Hybrid PBX and VoIP Gateway is starting up.
On The Hybrid PBX and VoIP Gateway is fully operational.
The Hybrid PBX and VoIP Gateway is not operational because of a fault. Possible causes include: incompatible USB auxiliary memory device is installed, corrupt firmware, or hardware failure.
Ethernet port status lights
Each Ethernet port has two status lights.
Table 2-4. Ethernet port status lights.
LED Status Description
Off Port is operating at 10 Mbps.
Left
On Port is operating at 100 Mbps.
Off The port is not connected.
Blinking The port is sending/receiving data.
Right
USB ports
Both PBX models have two USB ports.
• One port can be used to connect auxiliary memory in the form of a USB drive. This provides additional storage for voicemail, call
recordings, and log files. Only one auxiliary memory device is supported at a time. For more information, see Section 3.2.1, Step 1C.
On The port is connected.
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Chapter 2: Overview
• One port can be used to connect a 3G wireless Internet stick for failover support when VoIP and/or PSTN phone lines are not
available.
Reset button
Use the end of a paper clip to press the reset button.
• To restart the Hybrid PBX and VoIP Gateway, press and release the reset button. This is equivalent to disconnecting and then
reconnecting the power supply.
• To reset the Hybrid PBX and VoIP Gateway to factory default settings, press and hold the reset button until the first two FXO
lights on the left of the unit turn on.
Resetting to factory defaults erases all configuration settings. Auxiliary memory is not erased. When the Hybrid PBX and VoIP Gateway restarts, the LAN ports will be set to the IP address 192.168.1.2. Any address configured on the WAN port is cleared.
Power connector
Connect the supplied power supply to this connector. The Hybrid PBX and VoIP Gateway does not have a power switch. It powers up automatically when you connect the power supply.
CAUTION: Connecting any other power supply to this connector voids your warranty and may damage the Hybrid PBX and VoIP Gateway.
Audio ports
The IPBX424 and IPBX1224 each have two mono mini-jack audio ports.
• Audio In: For connection of a music source for music-on-hold.
• Audio Out: For connection to a PA system for paging.
Ethernet ports
Both Hybrid PBX and VoIP Gateway models have four 10-/100-Mbps Ethernet ports with RJ-45 connectors. The ports are split into the following two categories: LAN and WAN.
• LAN ports: Ports 1, 2, and 3 are LAN ports. These ports are generally used to connect the PBX to a local area network (LAN).
They can also be used to connect directly to a computer or SIP phone.
By default, the LAN IP address is set to 192.168.1.2.
For troubleshooting or system monitoring tasks, Port 3 can be switched into monitor mode, allowing it to capture all traffic on
Ports 1, 2, and 4.
• WAN port: Port 4 is called the WAN port. For certain installation scenarios, it can be used to connect the Hybrid PBX and VoIP
Gateway to the Internet or a private network that provides VoIP service.
NOTE: The LAN and WAN ports must have IP addresses on different networks.
NOTE: The Hybrid PBX and VoIP Gateway is not a router. It only forwards VoIP and voice traffic between its LAN and WAN ports.
This means that you cannot connect computers, SIP phones, or other IP-based devices to the Internet through the Hybrid PBX and VoIP Gateway.
FXS ports
The FXS ports are used to connect the Hybrid PBX and VoIP Gateway to analog phone equipment, such as a telephone or fax machine.
Failover support
The IPBX424 and IPBX1224 provide failover support on one FXS port. Thirty seconds after a power failure occurs, an FXS port is automatically connected to an FXO line to enable calling from an analog phone.
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Chapter 2: Overview
Table 2-5. Failover support.
Model Failover support
IPBX424 FX2 is connected to FXO1.
IP BX1224 FXS2 us connected to F XO9.
FXO ports
The FXO ports are used to connect the Hybrid PBX and VoIP Gateway to analog phone lines. Support varies by model as follows:
.
Table 2-6. Number of FXO ports supported.
Model FXO ports
IPBX424 4
IP BX1224 12
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Chapter 3: Installation
3. Installation
3.1 Installation Examples
There are a wide variety of ways to integrate the Hybrid PBX and VoIP Gateway into your existing networking infrastructure. To simplify the installation process, this guide recommends the following two scenarios:
Example 1
This scenario illustrates one way to add the Hybrid PBX and VoIP Gateway to a network to take advantage of an existing broad­band Internet connection for VoIP service.
Public Switched
Telephone
Network (PSTN)
LAN port 1
192.16 8.1. 2
Router
192.16 8.1.1
192.168.0.2
This router and the
connection
between the two
networks are only
needed if the SIP
phones require Internet access.
Analog phone lines
connected to FXO ports
DHCP server for
192.16 8.1. 0/2 4
DHCP Gateway
and DHS server set
to 192.1 68 .1.1
Managed
switch with
PoE support
192.16 8.1. 0/2 4
SIP phones
VoIP
Provider
Internet
Broadband
modem
Gateway/ Router DHCP server for
192.168.0.0/24
DHCP gateway and
DNS server set to
192.16 8. 0.1
Hybrid PBX and
VoIP Gateway
(IPBX424 )
WAN port with static
public IP address
192.168.0.0/24
Computers
In this scenario, the connection to the VoIP provider is made using the LAN Port 1 on the Hybrid PBX and VoIP Gateway. Traffic from the SIP phones (green line) reaches the Hybrid PBX and VoIP Gateway on its LAN port and is then sent to the VoIP provider through the gateway/router installed on the network. Port forwarding is configured on the Gateway/Router to send traffic from the VoIP provider to the Hybrid PBX and VoIP Gateway. (See “Configure port forwarding”in Section 3.2.5, Step 5B.)
The Hybrid PBX and VoIP Gateway acts as the DHCP for the network, enabling it to automatically provision the SIP phones. However, to support Internet access (yellow line), it assigns the Gateway/Router as the DNS server and default gateway for all net­work devices.
(If your existing DHCP server supports Option 66, you can continue to use it if you make configuration adjustments. For details, see Configuring a third-party DHCP server in the Networking chapter in the Hybrid PBX and VoIP Gateway Administrator’s Guide.)
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Figure 3-1. Example 1.
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Chapter 3: Installation
Example 2
In this scenario, the Hybrid PBX and VoIP Gateway WAN port is directly connected to a switch provided by the Internet ISP. Traffic from the SIP phones (green line) reaches the Hybrid PBX and VoIP Gateway on its LAN port and is then sent to the VoIP provider via the WAN port. One advantage of this setup is that the WAN port gets a public IP address on the Internet. This makes it easy to configure VoIP support and provide access for remote phone, as port forwarding does not have to be configured on the Gateway/Router as in scenario 1.
Public Switched
Telephone
Network (PSTN)
Hybrid PBX and
VoIP Gateway
(IPBX424 )
DHCP server for
192.16 8.1. 0/2 4
DHCP Gateway
and DHS server set
to 192.1 68 .1.1
VoIP
Provider
Internet
Broadband
modem
ISP’s Router/
Switch
Gateway/ Router
DHCP server is off
WAN port with static
public IP address
192.16 8.1.1
LAN port 1
192.16 8.1. 2
Managed
switch with
PoE support
Computers
All devices are on
the same subnet
192.16 8.1. 0/2 4
SIP phones
Figure 3-2. Example 2.
As in Example 1, the Hybrid PBX and VoIP Gateway acts as the DHCP for the network, allowing it to automatically provision the SIP phones. However, to support Internet access (yellow line), it assigns the gateway/router as the DNS server and default gateway for all network devices.
(If your existing DHCP server supports Option 66, you can continue to use it if you make configuration adjustments. For details, see Configuring a third-party DHCP server in the Networking chapter in the Hybrid PBX and VoIP Gateway Administrator’s Guide.)
Other installation examples
For other installation scenarios, see the Hybrid PBX and VoIP Gateway Administrator’s Guide.
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Chapter 3: Installation
3.2 Installation Steps
3.2.1 Step 1: Prepare for Installation
Prepare the following to ensure a fast and efficient installation of the Hybrid PBX and VoIP Gateway.
STEP 1A: Inspect the Hybrid PBX and VoIP Gateway hardware.
Inspect the Hybrid PBX and VoIP Gateway hardware for any signs of physical damage during shipping. Report any damage to Black Box Technical Suppport at 724-746-5500 or info@blackbox.com.. Keep all packaging material in case the Hybrid PBX and VoIP Gateway has to be returned for servicing.
STEP 1B: Verify package contents.
Verify that the package contains the following items. If an item is missing, contact Black Box Technical Suppport at 724-746-5500 or info@blackbox.com.
Table 3-1. Package contents.
Item Quantity for IPBX424 Quantity for IPBX1224
Hybrid PBX and VoIP Gateway 1 1
Interanational power supply with three plug types 1 1
3-ft. (0.9-m) Category 5e RJ-45 Ethernet cable 1 1
RJ-12 line splitter 2 6
RJ-12 telephone cable 2 6
Rackmounting brackets 2 2
STEP 1C: Obtain auxiliary memory.
The Hybrid PBX and VoIP Gateway uses auxiliary memory to store:
• Voicemail for each user
• Voicemail and name directory greetings
• Call recordings
• Log files
If auxiliary memory is not installed, these items are stored in system memory. A limited amount of system memory is available for this purpose. Once full, new items are discarded—this can cause system errors. We strongly recommend that you install auxiliary memory.
One GB of auxiliary memory will store approximately 1000 minutes of voicemail and/or call recordings.
Memory types
Both models of the Hybrid PBX and VoIP Gateway support auxiliary memory (USB flash drive).
CAUTION: Never remove a USB flash drive when the Hybrid PBX and VoIP Gateway is on. This can result in a loss of data.
Formatting auxiliary memory
Auxiliary memory devices larger than 50 GB must be formatted on a computer before installation. The required file format is ext2, which can be created using third-party software such as the Gnome® Partition Editor - GParted Live (available for download at: http://gparted.sourceforge.net/index.php).
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