Black Box HS100A, HS101A User Manual

Download

Multi-Purpose Amplifier

HS100A

Two-Prong Carbon

Amplifier

HS101A

FCC INFORMATION

FEDERAL COMMUNICATIONS COMMISSION

AND

INDUSTRY CANADA

RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

FCC REQUIREMENTS FOR TELEPHONE-LINE EQUIPMENT

1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until the repair has been made. If this is not done, the telephone company may temporarily disconnect service.

3. If you have problems with your telephone equipment after installing this device, disconnect this device from the line to see if it is causing the problem. If it is, contact your supplier or an authorized agent.

4. The telephone company may make changes in its technical operations and procedures. If any such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes.

5. If the telephone company requests information on what equipment is connected to their lines, inform them of:

a. The telephone number that this unit is connected to. b. The ringer equivalence number. c. The USOC jack required: RJ-11C. d. The FCC registration number.

CDC STATEMENT

Items (b) and (d) can be found on the unit’s FCC label. The ringer equivalence number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly.

6. In the event of an equipment malfunction, all repairs should be performed by your supplier or an authorized agent. It is the responsibility of users requiring service to report the need for service to the supplier or to an authorized agent.

CERTIFICATION NOTICE FOR EQUIPMENT USED IN CANADA

The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications-network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly (extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility—in this case, your supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

CAUTION:

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The LOAD NUMBER (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that the total of the load numbers of all the devices does not exceed 100.

NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

NOM STATEMENT

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D:El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada.

TRADEMARKS USED IN THIS MANUAL

AT&T

and Merlin®are registered trademarks of AT&T.

Black Box

is a registered trademark of Black Box Corporation.

Northern Telecom

is a registered trademark of Nortel Networks.

Panasonic

is a registered trademark of Matsushita Electric Industrial Co., Ltd.

Toshiba

is a registered trademark of Toshiba Corporation.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2. Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.1 Multi-Purpose Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.2 Two-Prong Amplifier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.How to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.1 Multi-Purpose Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3.2 Two-Prong Amplifier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4. Telephone Compatibility and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4.1 Setup Process 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4.2 Setup Process 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setup Process 2a. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.Optional Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.1 On-line Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.2 AC Power Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.1 Calling Black Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.2 Shipping and Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CHAPTER 1: Introduction

1. Introduction

The Amplifiers for BLACK BOX

headsets operate as an interface between your telephone and headset. Two models are available:

• Multi-Purpose Amplifier

• Two-Prong Carbon Amplifier

The Multi-Purpose Amplifier works with phones that have modular handset connectors. The Two-Prong Carbon Amplifier works with phones that have twoprong headset ports.

Figure 1-1. Multi-Purpose Amplifier.

Figure 1-2. Two-Prong Carbon Amplifier.

headset mute

on off on off

volume

low high

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

2. Installation

2.1 Multi-Purpose Amplifier

Connect all the cords for the telephone and headset as shown in Figure 2-1.

1. Handset cord

2. Headset cord

3. Short telephone cord

4. Quick Disconnect

5. Headset stand

NOTE

The Multi-Purpose Amplifier works with phones that have modular handset connectors. The Two-Prong Carbon Amplifier works with phones that have two-prong headset ports.

>>>

<<<

HOLD

headset

mute

high

low

volume

off

Figure 2-1. Installing the Multi-Purpose Amplifier.

CHAPTER 2: Installation

2.2 Two-Prong Amplifier

Connect the Two-Prong Amplifier as shown in Figure 2-2.

1. Two-Prong Amplifier

2. Headset cord

3. Quick Disconnect

4. Telephone

NOTE

The Multi-Purpose Amplifier works with phones that have modular handset connectors. The Two-Prong Carbon Amplifier works with phones that have two-prong headset ports.

Figure 2-2. Installing the Two-Prong Amplifier.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIERMULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

3. How to Make a Call

3.1 Multi-Purpose Amplifier

After you’ve installed your Amplifier, follow these instructions. (They are general for all telephone systems.)

1. Put on your headset.

2. Press the headset switch on.

Figure 3-1. Headset Switch.

3. Take your telephone off the hook and make a call.

4. Make sure the mute switch is off. If you want to

disconnect the microphone, make sure the mute switch is on.

Figure 3-2. Mute Switch.

5. Adjust the volume control to a suitable level. If your telephone has a volume control setting, please set it to the mid- to low-end of the range for the best performance.

Figure 3-3. Volume Control on the Multi-

Purpose Amplifier.

3.2 Two-Prong Amplifier

The Two-Prong Amplifier, designed for telephone systems equipped with a two-prong headset port, offers standard gain. Its 3-position volume control locks your volume preference into place. The Amplifier also features an 18" coiled cable with a Quick Disconnect connector.

To place a call with the TwoProng Amplifier, follow these steps.

1. Put on your headset.

2. Take your telephone off the hook and make a call.

3. Adjust the volume control to a suitable level. If your telephone has a volume control setting, please set it to the mid- to low-end of the range for the best performance.

volume

high

low

mute

off

headset

off

CHAPTER 3: How to Make a Call

Figure 3-4. Volume Control on the Two-

Prong Amplifier.

NOTE

If you’re using the adapter in the battery mode, low batteries are indicated by a beeping noise in the headset.

Volume Control

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIERMULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

4. T elephone

Compatibility and

Setup

Refer to Table 4-1 for the correct telephone switch setting for your telephone and follow setup

process 1. If your telephone is not listed in Table 4-1, follow setup process 2.

Table 4-1. Telephone Compatibility

Telephone Manufacturer Telephone System Station Telephone Model Telephone Type Switch Transmit Control Require Batteries?

AT&T

System 75/85, 7100, 7300, and A *1-10 NO G1, G2, G3 7400 Series

AT&T Merlin

BTN, BIS, and 7000 Series

AT&T 5ESS ISDN 6500 and 7500 Series

AT&T 1A2 2500, 2564, and C 1 NO

2565 Series

Executone Encore All Sets

ITT/Alcatel 501, 601 2500 and 2800 Series

Panasonic

DBS 40, 72, 96 VB-4300 Series

Toshiba

Strata SE and DK EKT 2101-3102,

EKT 6010-6025 in Headset Port

Rolm ETS Series C 10 NO *Transmit settings vary. Set to a satisfactory level for your telephone while making a call.

CHAPTER 4: Telephone Compatibility and Setup

Table 4-1 (continued). Telephone Compatibility

Telephone Manufacturer Telephone System Station Telephone Model Telephone Type Switch Transmit Control Require Batteries?

AT&T Merlin Legend MLX Series

AT&T Consumer Products Traditional 100 and

1000 Series

AT&T Consumer Products FeaturePhone 400

1300 and 1600 Series

Comdial Executech 3500 and 6000 Series

Mitel SX 100, 200, and 2000 Superset 3, 4, and 7

NEC Electra DTerm 4 and 5

Northern Telecom

Unity All Sets E *1-10 YES

Northern Telecom Meridian M2000 Series

Northern Telecom DMS100 M5000 Series

Northern Telecom Meridian Norstar M7000 Series

Panasonic Key System KX-TSeries

Rolm CBX and ACD Systems Rolmphone 120,

240, and 400

*Transmit settings vary. Set to a satisfactory level for your telephone while making a call.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIERMULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

4.1 Setup Process 1

If your phone system appears in Table 4-1, follow these steps to set up your amplifier. You will not be able to achieve compatibility without first following all of the setup instructions.

1. Remove the lid for the battery compartment by sliding it to the left and then lifting it off. See Figure 4-1.

Figure 4-1. Removing the Lid.

2. Adjust the telephone type switch according to Table 4-1.

Figure 4-2. Adjusting the Telephone Type

Switch.

3. If batteries are required according to Table 4-1, insert two AA batteries as indicated on the bottom of the battery compartment. See Figure 4-3.

Figure 4-3. Inserting the Batteries.

4. Make a call and adjust the transmit control according to the level indicated in Table 4-1 or to a satisfactory level. See Figure 4-4.

Figure 4-4. Adjusting the Transmit Control.

5. To replace the battery lid, align it at the right-hand side of the battery compartment and press down. Then slide it to the right. See Figure 4-5.

headset

mute

on off

mute

headset

mute

on off

lum

high

on off

CHAPTER 4: Telephone Compatibility and Setup

Figure 4-5. Replacing the Battery Lid.

4.2 Setup Process 2

If your telephone system does not appear in Table 4-1, follow this process. You will not be able to achieve compatibility without completing all the points included in Chapter 3, How to Make a Call.

1. Remove the lid for the battery compartment by sliding it to the left and then lifting it off.

Figure 4-6. Removing the Lid.

2. Make sure that the telephone type switch is in position C.

Figure 4-7. Adjusting the Telephone Type

Switch to Position C.

3. Take the phone off the hook and make a call. If you do not get a dial tone, go to setup process 2a on the next

page. If you achieve a connection, adjust the transmit control to either position 1 or 10. (The middle settings of the transmit wheel have little effect in telephone type C setting. Setting 1 or 10 will give the best results.)

Figure 4-8. Adjusting the Transmit Control.

4. To replace the battery lid, align it at the right hand side of the battery compartment and press down. Then slide it to the right.

headset

mute

headset

mute

on off

vol

ume

high

on off

headset

mute

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

Figure 4-9. Replacing the Battery Lid.

ETUPPROCESS

1. Adjust the telephone type switch to position E.

Figure 4-10. Adjusting the Telephone Type

Switch to Position E.

2. Insert the two AA batteries as indicated on the bottom of the battery compartment.

Figure 4-10. Inserting the Batteries.

3. Make a call and adjust the transmit control to a satisfactory level. If you still do not hear a dial tone, recheck connections and try the setup again.

Figure 4-11. Adjusting the Transmit

Control.

4. To replace the battery lid, align it at the right hand side of the battery compartment and press down. Then slide it to the right.

Figure 4-12. Replacing the Battery Lid.

headset

mute

headset

mute

off

mute

headset

mute

CHAPTER 5: Optional Accessories

5. Optional

Accessories

5.1 On-line Indicator

The on-line indicator lights up when the headset is in use to indicate to co-workers that you are on the telephone. You can adjust it so the light can be seen from the direction you prefer.

Figure 5-1. On-line Indicator.

5.2 AC Power Adapter

Remove the batteries when using an AC power adapter. The AC adapter port is indicated by the arrow in Figure 5-2.

Figure 5-2. AC Power Adapter.

MULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIERMULTI-PURPOSE AMPLIFIER AND TWO-PRONG CARBON AMPLIFIER

6. Troubleshooting

6.1 Calling Black Box

If you determine that your Amplifier is malfunctioning, do not attempt to alter or repair the unit. It contains no userserviceable parts. Contact Black Box at 724-746-5500.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

• the nature and duration of the problem.

• when the problem occurs.

• the components involved in the problem.

• any particular application that, when used, appears to create the problem or make it worse.

6.2 Shipping and Packaging

If you need to transport or ship your Amplifier:

• Package it carefully. We recommend that you use the original container.

• If you are shipping the Amplifier for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Materials Authorization (RMA) number.

CUSTOMER SUPPORT INFORMATION

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: info@blackbox.com

54-0156A June 2000 Printed in USA

Black Box HS100A, HS101A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual