CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
NOVEMBER 1996
FX150A
Lineshare Pro AC
LineShare Pro
PORT 2
ON/ PORT 1
PORT 3
PORT 4
3
FCC STATEMENT
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
Class B Digital Device. This equipment has been tested and found to comply with the
limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a
residential installation. However, there is no guarantee that interference will not occur
in a particular installation. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. If this equipment does
cause harmful interference to radio or telephone reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult an experienced radio/TV technician for help.
Caution:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
To meet FCC requirements, shielded cables and power cords are required to connect
this device to a personal computer or other Class B certified device.
4
LINESHARE PRO
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes
de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,
etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales
que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como
sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más
allá a lo descrito en las instrucciones de operación. Todo otro servicio
deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama,
sofá, alfombra o superficie similar puede bloquea la ventilación, no se
debe colocar en libreros o gabinetes que impidan el flujo de aire por los
orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de
calor como radiadores, registros de calor, estufas u otros aparatos
(incluyendo amplificadores) que producen calor.
5
NOM STATEMENT
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo
del tipo descrito en el instructivo de operación, o como se indique en el
aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la
polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen
del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no
sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del
aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en
su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
6
LINESHARE PRO
TRADEMARKS
All applied-for and registered trademarks are the property of their respective
owners.
7
LINESHARE PRO
CONTENTS
1. Specifications....................................................................................9
2. Introduction .....................................................................................10
2.1 Before You Begin .....................................................................10
2.2 About the Lineshare Pro .........................................................10
3. Installation........................................................................................12
3.1 Ports on the Lineshare Pro .....................................................12
3.2 Installing the Lineshare Pro on a Single Phone Line
with a Single Phone .................................................................14
3.3 Connecting Telephone Equipment to the Lineshare Pro ....16
3.4 Installing the Lineshare Pro on a Single Phone Line
with Multiple Single-Line Phones...........................................18
3.5 Installing the Lineshare Pro on a Single Phone Line
with Multiple Phones to Maintain Exclusion .........................19
3.6 Installing the Lineshare Pro on a KSU or PBX System .........22
4. Using the Lineshare Pro..................................................................24
4.1 Special Operating Notes..........................................................24
4.2 Lineshare Pro Call Routing.....................................................25
4.3 Answering Incoming Calls.......................................................26
4.4 Answering Calls from Port 1....................................................26
4.5 Answering Calls with a TAD ....................................................26
4.6 Retrieving TAD Messages from a Remote Location ..............27
4.7 Placing an Outbound Call.......................................................27
4.8 Emergency Call Override ........................................................28
4.9 Sending a Fax or Modem Transmission.................................29
4.10 Receiving a Computer Call to a Port .....................................29
4.11 Dialing the Port Access Code from an Extension Phone.....29
4.12 Dialing the Destination Computer through the
Calling Computer ....................................................................30
4.13 Using Single-Frequency Tone Detection..............................31
5. Using the Lineshare Pro’s Custom Features and Functions .........33
5.1 Entering the Programming Mode ..........................................33
5.2 Lineshare Pro Features............................................................34
5.3 Lineshare Pro Functions .........................................................36
5.4 Changing ON/OFF features ...................................................38
[0] Extension Detection .........................................................38
[1] Home Routing. .................................................................39
[2] Secured Operation ...........................................................39
8
LINESHARE PRO
[3] No Answer Cascade ..........................................................40
[4] Answer/Disconnect Cascade ...........................................41
[5] Pulse Transfer ...................................................................41
[6] Open Line Notification....................................................42
[7] Inbound Tone Transfer ...................................................42
[8] Ring Reduction.................................................................43
[9] Outbound Tone Transfer ................................................43
5.5 Changing Function Options ...................................................44
[2][1] Protocol Tone Access Signal Detection .....................44
[2][2] Dual Tone Detection ..................................................45
[2][3] Protocol Tone Access Signal Assignment ..................45
[3] Cascade Port Order ..........................................................47
[4] Phantom Ring Style ..........................................................48
[5] Emergency Call Override.................................................48
[6] Dual Tone Assignments ...................................................49
[7][5] Time at Home .............................................................49
[7][6] Extension Detection Timer ........................................50
[8] Rings Available to the Ports .............................................50
[8][5] Rings to Answer Call ...................................................51
[9][9][9] Reset to Factory Settings........................................51
9
LINESHARE PRO
1. Specifications
Connectors — (1) RJ-11 line in,
(4) RJ-11 device ports
Ringer Equivalency — 1.0 B
Operating Temperature — 5° to
113° F (-15° to 45° C)
Maximum Relative Humidity —
85%
MTBF — 56,200 hours
Power — 12 VAC, 830 mA external
transformer
Size — 1.7"H x 5.7"W x 6.1"D
(4.3 x 14.5 x 15.5 cm)
Weight — 3 lb. (1.4 kg)
10
LINESHARE PRO
2. Introduction
Phone Company Voice Mail:
The phone company’s voicemail service is not
compatible with the
Lineshare Pro, but standalone voice mail systems
work well with the Lineshare
Pro.
We recommend that service
for call forwarding, and the
phone company’s voice mail
be discontinued. If you have
problems with call waiting,
simply turn off call waiting
during data transmissions.
2.2 About the Lineshare Pro
The Lineshare Pro is a state-of-theart telephone-line sharing device
that eliminates the extra dedicated
telephone lines used to operate a
fax, modem, or other telephone
devices. It quickly directs incoming
telephone calls to one of four
appropriate destinations, typically a
computer modem or fax/modem, a
facsimile machine, a telephone, and
a Telephone Answering Device
(TAD), or any other telephone
device that responds to a standard
phone-company ring signal.
2.1 Before You Begin
This guide is designed to introduce
you to the operating and installation
procedures for using the Lineshare
Pro.
Please read this guide and select
the installation procedures
appropriate for your specific
application before attempting to
connect or operate the Lineshare
Pro.
NOTES
According to standard
industry practice, surge
protection is recommended
for all telecommunications
devices. Surge suppressors
and/or line conditioning
should be used on the input
power supply, as well as the
connected telephone line.
Call Waiting: Fax machine
and modem transmissions
could be disrupted by the
call waiting beep tone.
Call Forwarding: If call
forwarding is enabled, the
Lineshare Pro A/C cannot
process calls on that line.
11
LINESHARE PRO
Listed below are examples of
various telephone-activated devices
that can be connected to the
Lineshare Pro:
• Fax/modem
• Computer modem
• Facsimile machine
• Telephone Answering Device
(TAD)
• Telephone
• Bulletin Board System (BBS)
• Credit-card authorization
terminal
• Security alarm and monitoring
system
• Order-processing system
• Point-of-sale terminal
• Call diverter
• Fluid-storage system
• Energy-management system
• Money-order dispensing system
• Laser fax cartridge
• Remote diagnostic system
• Time and attendance system
• Flow-monitoring system
The Lineshare Pro can be
configured for various modes of
operation. Read through the rest of
this guide to learn how to properly
operate the Lineshare Pro in each
of these modes.
12
LINESHARE PRO
3. Installation
For installation, you may need the
following equipment:
• one telephone cable—provided
with the Lineshare Pro
• additional telephone cables—
typically supplied with
equipment by the manufacturer.
You need additional telephone
cables (EL04MS=RJ-11 cord) for
as many pieces of equipment as
you intend to connect to the
Lineshare Pro.
• extension cables (part number
FM011)—required if the
connecting equipment is not
located near the Lineshare Pro.
3.1 Ports on the Lineshare Pro
The rear panel of the Lineshare Pro
has five (5) modular ports and a
power input port, as shown in
Figure 3-1.
The Lineshare Pro is a single-line
device that can be installed on any
type of modular or non-modular
phone system that consists of one or
more lines, with one or more
phones. A modular phone system
consists of phone cables that can be
connected and disconnected from a
telephone device. A non-modular
phone system consists of cables that
are hard-wired to the telephone
device and cannot be disconnected
from the equipment. You might
need a telephone installer to install
the Lineshare Pro on a non-modular
system.
NOTE
Many offices have a KSU or
a PBX phone system. The
Lineshare Pro works with
either of these systems.
Simply follow the appropriate installation instructions provided in Section 3.6.
The following sections explain
how to install the Lineshare Pro in
three different phone
configurations:
• a single phone line with a single
phone
• a single phone line with multiple
phones maintaining exclusion
• a KSU or PBX system
13
LINESHARE PRO
Figure 3-1. Rear Panel of the Lineshare Pro.
telephone device may
connect to this port
(such as a fax,
answering machine,
computer modem, and
so on).
4. Any type of analog
telephone device may
connect to this port
(such as a fax,
answering machine,
computer modem, and
so on).
5. Any type of analog
telephone device may
connect to this port
(such as a fax,
answering machine,
computer modem, and
so on).
LINE PORT 1 PORT 2 PORT 3 PORT 4
12V AC
Connect the telephone equipment
to the modular ports on the
Lineshare Pro as follows:
LINE
PORT 1
PORT 3
PORT 4
1. Use this port to
connect a single
telephone line from a
wall jack to the
Lineshare Pro.
2. Any type of analog
telephone device may
connect to this port
(such as a fax,
answering machine,
computer modem, and
so on). This port is also
used for making any
programming changes.
3. Any type of analog
PORT 2
14
LINESHARE PRO
3.2 Installing the Lineshare Pro
on a Single Phone Line with a
Single Phone
Figure 3-2 shows a single-line/singlephone arrangement before installing
the Lineshare Pro. If you have this
type of arrangement, you can install
the Lineshare Pro yourself using the
instructions provided in this section.
Figure 3-2. A Single-Phone Line/Single-Phone Arrangement Before
Installing the Lineshare Pro.
Telephone Wall Jack
15
LINESHARE PRO
To install the Lineshare Pro on a
single phone line, as shown in Figure
3-3, follow these steps:
• Unplug the telephone cable
from the wall jack.
• Plug one end of the telephone
cable provided with the
Lineshare Pro into the LINE
port on the back of the
Lineshare Pro. Plug the other
end of the cable into the wall
jack where the phone was
connected.
• Plug the small end of the AC
power cord provided with the
Lineshare Pro into the power
input port labeled 12 VAC on
the back of the Lineshare Pro.
Plug the AC adapter into a
standard AC outlet.
The Lineshare Pro begins a selfcheck eight (8) seconds after power
is applied. When the Lineshare Pro
completes its self-check, the green
ON/PORT 1 LED remains ON.
NOTE
The line must be installed for
the unit to pass the self-test
and show proper indication
of LED ON/PORT 1 LED.
LINE PORT 1 PORT 2 PORT 3 PORT 4
12V AC
Figure 3-3. The Lineshare Pro Installed for a Single-Phone-
Line/Single-Phone Arrangement.
Telephone
Wall Jack
110 Volt
Outlet
16
LINESHARE PRO
3.3 Connecting Telephone Equipment
to the Lineshare Pro
Figure 3-4 shows a complete
installation for a single phone
line/single phone arrangement.
While the connections to the wall
jack may be different for other types
of phone systems, the connections to
the Lineshare Pro remain the same
for all phone configurations.
Figure 3-4 illustrates only one
of many possible configurations.
As shown, the Lineshare Pro is
configured with a voice priority
phone port with three auxiliary
ports. You can also configure the
Lineshare Pro as a four port secured
switching system (see Chapter 5 for
more information).
NOTE
Do not place the Lineshare
Pro on or in close proximity
to peripheral equipment
(approximately 2-3 feet away
from other electronic
equipment).
To connect telephone equipment
as shown in Figure 3-4 to the
Lineshare Pro, follow these steps:
1. To connect a phone, TAD, or
integrated phone/answering
machine, plug one end of a
phone cable into Port 1 on the
back of the Lineshare Pro.
2. Plug the other end of the phone
cable into the phone line jack of
the phone, TAD, or integrated
phone/answering machine. This
jack may be labeled “Line” or
“Telephone Line.”
3. To connect a telephone device
such as a computer modem,
plug one end of a phone cable
into PORT 2 on the rear panel
of the Lineshare Pro.
4. Plug the other end of the phone
cable into the telephone device.
Check the owner’s guide of the
device for the proper
connection. Repeat steps 3
and 4 for Port 3 and Port 4.
17
LINESHARE PRO
Figure 3-4. Telephone Equipment Connected to the Lineshare Pro in a
Single-Phone-Line/Single-Phone Arrangement.
LINE PORT 1 PORT 2 PORT 3 PORT 4
12V AC
Telephone
Wall Jack
110 Volt
Outlet
18
LINESHARE PRO
3.4 Installing the Lineshare Pro on a
Single Phone Line with Multiple
Single-Line Phones
You can install the Lineshare Pro in
a phone configuration with multiple
single-line phones by adding the
Lineshare Pro on a single extension.
If the Lineshare Pro is installed as an
Figure 3-5. Lineshare Pro Installed on an Extension.
LINE PORT 1 PORT 2 PORT 3 PORT 4
12V AC
extension, choose the extension
where it will be located and follow
the procedure provided in Section
3.2. Refer to Figure 3-5 to see how
to install the Lineshare Pro as an
extension. Refer to Figure 3-4 to
see how to connect telephone
equipment to the Lineshare Pro.
Telephone Wall Jacks
110 Volt
Outlet
19
LINESHARE PRO
NOTE
To fully use this application,
you must turn the Extension
Detection feature ON (see
Chapter 5 for more
information).
You should also set the time
that the Lineshare Pro waits
for detection with the
Extension Detection timer.
Telephones not directly connected
to the Lineshare Pro ring only one
time on an inbound telephone call.
If your application requires that all
extension phones ring continuously
on an inbound telephone call, see
Section 3.5.
3.5 Installing the Lineshare Pro on a
Single Phone Line with Multiple
Phones to Maintain Exclusion
When using a fax or modem
connected to the Lineshare Pro,
make sure the fax or modem
connection is not interrupted during
transmission. You can ensure
uninterrupted transmission by
configuring your phone system to
maintain exclusion. Exclusion means
that if the fax, modem, or other
device is on the line transmitting or
receiving information and a phone
device on another port goes off-hook
to make a call, the transmission is
not interrupted. You hear a busy
tone produced by the Lineshare Pro,
indicating that the line is presently
in use.
CAUTION
You should be familiar with
telephone wiring to complete
this installation. If you have
any questions or are not
confident that you can
complete this installation
procedure, contact technical
support.
To maintain exclusion, the phone
line must terminate at the Lineshare
Pro, and all telephone equipment
must connect through the back of
the Lineshare Pro as shown in
Figure 3-4.
For this procedure, you need
the following equipment:
• a pair of wire snippers
• a regular screwdriver and a
Phillips screwdriver
• two (2) RJ-11 wallmount jacks
(part number FM012)
• two (2) phone cables
• a utility knife
To install the Lineshare Pro as
shown in Figure 3-6, follow these
steps:
1. Label one of the RJ-11 jacks
“Number 1” and the other
RJ-11 “Number 2.”
20
LINESHARE PRO
NOTE
The RJ-11 jacks have four (4)
posts: The red post is
marked [R], the green post is
marked [G], the yellow post
is marked [Y], and the black
post is marked [B].
2. Locate the telephone line from
the phone company after it
enters the premises but before it
routes to any phone jack.
3. With the utility knife, cut into
the cable to expose the red,
green, yellow, and black wires.
NOTE
If the color codes of the
wires are not red, green,
yellow, and black, call
technical support for further
instructions.
4. Cut the red and green wires and
expose the copper wire, while
leaving the yellow and black
wires intact.
No phone in the location should
have dial tone on this line.
5. Connect the cut wires from the
phone company to jack
“Number 1” by attaching the red
wire to the red post and the
green wire to the green post.
6. Connect the cut wires that feed
all the phones in the location to
jack “Number 2” by attaching
the red wire to the red post and
the green wire to the green post.
7. Plug one end of a phone cable
into jack “Number 1.”
8. Plug the other end of the phone
cable into the LINE port on the
rear panel of the Lineshare Pro.
9. Plug one end of the second
phone cable into PORT 1 on the
rear panel of the Lineshare Pro.
10. Plug the other end of the
phone cable into jack “Number
2.”
11. Connect the other telephone
equipment as shown in Figure
3-4.
If the Lineshare Pro is not located
near the other equipment, you may
need to run additional telephone
wiring to the equipment to complete
this installation.
21
LINESHARE PRO
Figure 3-6. The Lineshare Pro Installed on a Single Line with Multiple
Phones while Maintaining Exclusion.
LINE PORT 1 PORT 2 PORT 3 PORT 4
12V AC
Phone Company
Junction Box
Red
Red
Green
Green
22
LINESHARE PRO
3.6 Installing the Lineshare Pro
on a KSU or PBX System
A KSU or PBX phone system is
common in a medium or large
office arrangement in which calls
are coming in on two or more lines
and can be routed to any number of
extensions. A KSU or PBX typically
has features like call holding, music
on hold, conference calling, and
intercom paging.
Figure 3-6 shows telephone devices
connected to the Lineshare Pro for
a KSU or PBX phone system. For the
Lineshare Pro to operate properly, it
must be “in front” of the KSU or
PBX. In other words, the Lineshare
Pro must connect directly to the
incoming telephone line (the last
line in rollover).
All equipment on the last line in
rollover (KSU or PBX, fax, computer
modem, and so on) must connect
directly to the Lineshare Pro as
shown in Figure 3-4.
CAUTION
You should be familiar with
telephone wiring to complete
this installation. If you have
any questions or are not
confident that you can
complete this installation
procedure, contact technical
support.
Do not plug the Lineshare
Pro into a KSU or PBX
phone jack. You may
damage your phone system.
23
LINESHARE PRO
Figure 3-7. The Lineshare Pro Installed on a KSU
or PBX Phone System.
LINE PORT 1 PORT 2 PORT 3 PORT 4
12V AC
1
2
3
4
1
2
3
4
KSU/PBX
Connect the Lineshare Pro
to the last line in rollover.
24
LINESHARE PRO
4. Using the Lineshare Pro
Computer modems: Unlike fax calls,
inbound computer calls do not
produce any tones; they remain
silent until another modem answers
the call.
The Lineshare Pro works best
when calls from modem-type
devices have the ability to identify
themselves with an identifying tone.
One device that identifies a
modem-type device with a singlefrequency tone is called the
Lineshare Master (FX155A). The
Lineshare Master can produce eight
different single-frequency tones that
allow the Lineshare Pro to route
calls to multiple modem-type devices
connected to a single phone line.
4.2 Lineshare Pro Call Routing
When the Lineshare Pro answers a
call, it listens for specific preprogrammed tones and
automatically routes the call to the
correct port. If a tone is not present,
the call is routed to the first port in
the Cascade Port Order (depending
on your configuration). You can
then answer the phone, decide the
origin of the call, and route the call
manually if necessary.
4.1 Special Operating Notes
Before operating the Lineshare Pro,
be sure that you understand the
following information about the
telephone equipment that is used
with the Lineshare Pro (if you use a
fax or fax modem card).
Fax CNG tones: Most fax machines
send audible beep tones called CNG
(CalliNG) tones. Once a fax
machine has dialed the destination
fax machine’s number, it generates
this tone while waiting for the
receiving fax to answer. This tone
is a distinct beep that repeats every
three (3) seconds. Most fax
machines produce this tone through
their auto-dial feature, speed-dial
memory position, or by the operator
pressing the fax machine’s start
button after the number is dialed.
However, not all fax machines
transmit this signal when they place
a call. For best results with
automatic switching to a fax
machine, callers should have your
fax number programmed into their
fax machine’s speed-dial memory.
25
LINESHARE PRO
The Lineshare Pro has two basic
modes of operation:
• In the secured mode, when a call
comes in, the Lineshare Pro
answers the call on the first
ring and waits silently for a prespecified routing tone. The
Lineshare Pro will wait for the
amount of time set in the Time
at Home function. If the
Lineshare Pro does not receive
a routing tone before this time
expires, the call is disconnected.
If the Lineshare Pro receives a
routing tone, the call is
automatically routed to the
correct port.
• In the non-secured mode, when a
call comes in, the Lineshare Pro
answers the call on the first ring,
and then provides a ring-back
tone to the caller. This tone is
intended to make the routing
process transparent to the caller.
After the Lineshare Pro answers
the call, it listens for various routing
tones or access codes. See Sections
4.10 and 4.13 for more information.
If the Lineshare Pro does not
detect a signal, it routes the call to
the first port in the Cascade Port
Order (primary default port). When
the phones connected to that port
ring, it means that the call is coming
from one of the following
(depending on your configuration):
• a person wanting to talk to you
• a person sending a fax manually
• a fax machine that does not
produce CNG signals
• a person trying to access a port
• a modem device not using the
proper access codes or protocol
tones
If after six rings to the primary
default port/Port 1 (four rings to
Ports 2, 3, and 4), the call remains
unanswered, the Lineshare Pro will
automatically route the call to the
next port in the Cascade Port Order.
For any future calls, the Ring
Reduction feature engages and the
Lineshare Pro routes calls to the
next port in the Cascade Port Order
after the second ring.
26
LINESHARE PRO
You can reset the ring count for
the Ring Reduction feature to six
rings by performing any of the
following steps:
• Lift the receiver of the phone
device connected to the primary
default port.
• Answer a call from any phone
before the call is routed to
another port.
• Place an outbound call from a
phone connected to the primary
default port of the Lineshare
Pro.
(See Section 5.4 for more
information about the No Answer
Cascade and Ring Reduction
features.)
4.3 Answering Incoming Calls
Depending on your configuration,
you can answer incoming calls from
a phone device connected to the
primary default port. You can then
conduct the call normally, for as
long as you like.
4.4 Answering Calls from Port 1
If, after answering a call, you hear
silence on the line, the call is likely
coming from a fax or modem that
did not produce a routing tone.
Simply transfer the call to Port 2,
Port 3, or Port 4 by entering the
appropriate access code. (The
Inbound Tone Transfer Feature
must be turned on for this transfer
to function.)
• From a tone phone, enter 22 for
Port 2, 33 for Port 3, or 44 for
Port 4 (if you answer a call from
another port, you can press 11
for Port 1).
• From a pulse dialing phone, dial
3 for Port 2, 4 for Port 3, and 5
for Port 4.
If a caller verbally requests a
device connected to a port, you
can route the call by entering the
appropriate access code.
NOTE
The tone access codes used
in these examples are
factory-preset. They may be
changed according to your
needs. See Section 5.4 for
instructions.
4.5 Answering Calls with a TAD
If your TAD answers a call from
PORT 1, the caller can perform one
or both of the following tasks:
• record a voice message on the
TAD
• transfer their call to Port 2, Port
3, or Port 4
We recommend that you use your
TAD announcement message to
provide callers with instructions for
transferring their calls. Following is a
sample announcement message that
you may want to use:
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LINESHARE PRO
“Hello, this is ________ . If you want
to send a fax, press # 2 2 on your
tone phone, or leave a message at
the tone.”
(In this application, your fax should
be connected to Port 2.)
You can also announce the tone
access code for Port 3 or Port 4 (# 3
3 or # 4 4) if you want to allow open
access to these ports. (The Inbound
Tone Transfer Feature must be
turned on for this transfer to
function.)
To accommodate pulse-dialing
faxes, or faxes that do not produce
CNG tones, turn the
Answer/Disconnect Cascade feature
ON for the port where your TAD is
connected (primary default port) to
transfer calls to the port where your
fax is connected.
NOTE
Port selection for the
Answer/Disconnect Cascade
feature can be set to any
port. The factory default
setting is OFF for any device
disconnecting from a call. To
change the default setting,
see Answer/Disconnect
Cascade in Section 5.4.
4.6 Retrieving TAD Messages from
a Remote Location
To disable the Lineshare Pro and
retrieve your TAD messages, follow
these steps:
• Dial your phone number and
wait for the Lineshare Pro to
answer the call.
• After the Lineshare Pro has
answered the call, but before
your TAD answers, press the *
key on your tone phone between
ring signals.
• When your TAD answers, follow
the remote retrieval procedures
for your TAD.
• After retrieving your messages,
hang up. The Lineshare Pro
resets for the next call.
4.7 Placing an Outbound Call
You can place an outbound call from
any port, unless another port is in
use. If another port is in use, you will
hear a busy tone. If the line is clear
when the calling device goes offhook, you receive a dial tone and
can place the call normally.
NOTE
If you place a call from an
extension phone that is not
directly connected to the
Lineshare Pro, you may
interrupt a data transmission
in progress on one of the
ports. If this happens, simply
hang up the extension phone
and wait for the line to clear.
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LINESHARE PRO
During an outbound call, you
can also receive a data or fax
transmission from someone that
is ready to transmit. To route this
transmission from a tone phone to
a specific port, press # 11 for Port 1,
# 22 for Port 2, # 33 for Port 3, or
# 44 for Port 4. To use this feature,
you must first turn Outbound Tone
Transfer ON. (See Section 5.4 for
more information.)
4.8 Emergency Call Override
NOTE
This feature works in
conjunction with the threeway calling service provided
by the phone company.
Three-way calling must be
installed and in service on
the phone line connected to
the Lineshare Pro in order
to interrupt a call and place
an outbound emergency call.
When the Lineshare Pro is on line
with a fax or data call through Port
2, Port 3, or Port 4, this feature
allows a device connected to PORT 1
to disable the call. This feature is
factory-preset OFF and must be
turned ON in order to function.
When set to ON, this feature has
two modes of operation as follows:
• In the Automatic mode of
operation, the Lineshare Pro
will interrupt a call already in
process on Port 2, Port 3, or Port
4 if a phone device goes off-hook
in PORT 1. When you take your
phone off-hook for an
emergency call, you will hear a
four-second busy signal, a click,
and then dial tone. Once you
hear dial tone, you can dial your
emergency number. If you do
not receive dial tone after about
five seconds, repeat the
procedure.
• In the Manual mode of operation,
the Lineshare Pro will interrupt
a call already in process on Port
2, Port 3, or Port 4 if a phone
device goes off-hook in PORT 1
and the * key is pressed. When
you take your phone off-hook
for an emergency call, you will
hear a busy signal. If you want
access to the line, press the *
key. You then hear a click and
dial tone. Once you hear dial
tone, you can dial your
emergency number. If you do
not receive dial tone after about
three seconds, hang up the
phone and repeat the
procedure.
To change the setting of this
feature, see Section 5.4.
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LINESHARE PRO
4.9 Sending a Fax
or Modem Transmission
To send a fax or modem
transmission, you must either dial
from the phone connected to the
fax machine or modem, or use the
auto-dial feature of the device you
are using. (Refer to your fax
machine or modem Operator’s
Guide for instructions.)
NOTE
You cannot use a phone
connected to a fax machine
or computer modem
connected to another port to
answer a call ringing on Port
1. To answer a call ringing
on Port 1, see Section 4.3.
4.10 Receiving a Computer Call
to a Port
Unlike a fax call, inbound computer
calls do not produce any tones; they
remain silent until another modem
answers the call. The ports of the
Lineshare Pro are secured
depending on your configuration.
There are two ways to access a port
from a remote location:
1. Use tones from a tone-type
phone or other device that
produces tones (for instance, a
modem).
2. Use a device as previously
described that produces singlefrequency tones. To receive a
computer call to a port, instruct
the caller to use one of the
following methods. (This
example uses a modem.)
NOTE
The ports become
UNSECURED when the
Answer/Disconnect Cascade
and No Answer Cascade
features are set to transfer
calls to a port.
4.11 Dialing the Port Access Code
from an Extension Phone
Instruct the caller to attach a “T” or
“Y” adapter to the wall jack where
the modem’s phone line connects.
Have the caller plug the modem into
one side of the “T” or “Y” adapter,
and plug a standard tone phone in
the other side of the adapter. When
the caller instructs the modem to
call your modem, he or she must lift
the phone’s receiver off-hook after
the modem dials the number. (The
caller may dial your phone number
manually.)
Next, the caller listens for the
Lineshare Pro to answer and enters
the port access code between ring
signals.
• The Port 1 access code is factorypreset to # 11.
• The Port 2 access code is factorypreset to # 22.
• The Port 3 access code is factorypreset to # 33.
• The Port 4 access code is factorypreset to # 44.
When the modem answers, the
caller begins the transmission and
hangs up the phone.
30
LINESHARE PRO
4.12 Dialing the Destination
Computer through the Calling
Computer
To have the calling modem
automatically “over dial” a port
access code and access the modem
connected to the Lineshare Pro, the
caller must take into consideration
whether the call is local or long
distance.
For local remote access to PORT 1
(modem or fax/modem) on the
Lineshare Pro, instruct the caller to
use the following dialing string in
the modem’s software:
ATDT (phone
number),#11,#11,#11,#11
For local remote access to PORT 2
on the Lineshare Pro, instruct the
caller to use the following dialing
string in the modem’s software:
ATDT (phone
number),#22,#22,#22,#22
The calling modem picks up its
phone line and dials the phone
number. Each comma (,) tells the
modem to wait about two seconds
and then over-dial the access code (#
11 or # 22). When the Lineshare Pro
answers, it detects the tones and
routes the call automatically to the
correct port.
NOTE
The comma (,) command
does not always delay
dialing for a two-second
interval. See your modem’s
operator’s guide.
For long-distance remote access to
Port 1 (modem or fax/modem) on
the Lineshare Pro, instruct the caller
to use the following dialing string in
the modem’s software:
ATDT 1(phone
number),,,#11,#11,#11,#11
For long distance remote access to
PORT 2 on the Lineshare Pro,
instruct the caller to use the
following dialing string in the
modem’s software:
ATDT 1(phone
number),,,#22,#22,#22,#22
The calling modem picks up its
phone line and dials the phone
number. Each comma (,) tells the
modem to wait about two seconds
and then over-dial the access code (#
11 or # 22). When the Lineshare Pro
answers, it detects the tones and
routes the call automatically to the
correct port.
Pulse-dialing systems should use
the following dialing string for a call
to PORT 2:
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LINESHARE PRO
ATDP (phone number) T
,#22,#22,#22,#22
Again, you should consider
whether the call is local or long
distance, and what the appropriate
access code is for the desired port.
NOTE
If a port access code is
changed to a number using
various digits (for example,
4598), the caller will use a
similar dialing string with #
between access codes.
Example: ATDT (phone
number), #4598,#4598, #4598
4.13 Using Single-Frequency Tone
Detection
When the Lineshare Pro answers a
call, it listens for specific preprogrammed tones and
automatically routes the call to the
correct port. If a tone is not present,
the call is routed to the primary
default port.
The Lineshare Pro listens for the
following single-frequency tones:
• 1000hz
• 1100hz (typically fax CNG tone)
• 1200hz
• 1300hz
• 1400hz
• 1500hz
• 1600hz
• 2225hz (typically reverse modem
tone)
The Lineshare Pro is factory-preset
to route calls as follows:
• Port 1—1000hz
• Port 2—1600hz
• Port 3—1100hz
• Port 4—2225hz
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LINESHARE PRO
NOTE
You must turn Protocol Tone
Access Signal Detection ON
to route calls to Port 1 and
Port 2 using this application.
Port 3 and Port 4 are factorypreset ON. See Section 5.5
for more information.
To have the calling party
automatically route calls to a port
connected to the Lineshare Pro,
the caller must use a device that can
produce the single-frequency tones.
One device that identifies a
modem-type device with a singlefrequency tone is called the
Lineshare Master (FX155A). The
Lineshare Master can produce eight
different single-frequency tones that
allow the Lineshare Pro to route
calls to multiple modem-type devices
connected to a single phone line.
When the Lineshare Pro answers
a call and detects a single-frequency
tone, the call is automatically routed
to the correct port.
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LINESHARE PRO
5. Using the Lineshare Pro’s Custom
Features and Functions
The following sections explain
how to enter the programming
mode and change the features and
functions.
5.1 Entering the Programming Mode
To enter the programming mode,
perform the following steps:
1. Connect the telephone line
from the phone company to the
LINE port on the Lineshare Pro.
2. Pick up the receiver of the
phone connected to Port 1. You
should hear dial tone.
3. Within five seconds, press and
release # * on the telephone
keypad.
Make sure that the Port 1 green
ON indicator (LED) on the front of
the unit lights steadily. If this green
LED lights steadily, the Lineshare
Pro has successfully entered the
programming mode. Once in the
programming mode, the Lineshare
Pro internally disables the phoneline connection, and you hear a
buzzing sound on the phone
receiver.
The Lineshare Pro includes many
options that enable you to customize
its operation to meet specific
application needs. The Lineshare
Pro’s features and functions are
factory-preset, and it is unlikely
that you will need to make many
changes. However, if necessary,
you can alter any program using
a tone-type phone connected to
Port 1. The Lineshare Pro cannot
be programmed with a rotary or
pulse-dialing phone.
NOTE
Before attempting to
program any feature, we
recommend that you first
thoroughly read the
programming procedures.
Then read Sections 5.4 and
5.5 to decide if you want to
make changes.
To change the Lineshare Pro’s
features and functions, we
recommend the following steps:
1. Using Tables 5-1 and 5-2, write
down the sequence of changes.
2. Enter the programming mode.
3. Change the features or
functions.
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LINESHARE PRO
If the Lineshare Pro does not
enter the programming mode (the
green LED continues flashing), try
again with a different phone.
When you are in the programming
mode and entering changes, the
Lineshare Pro notifies you of correct
or incorrect entries with the
following signals:
• Three short beeps: Indicates
that the entry is valid, and the
Lineshare Pro has accepted the
change.
• Single low beep: Indicates that
the entry is invalid, or out of
normal operating range, and the
Lineshare Pro did not accept the
change. Re-enter the command
string with a valid entry.
NOTE
All programming commands
end with a * key.
5.2 Lineshare Pro Features
Tables 5-1 and 5-2 list the Lineshare
Pro’s capabilities, factory settings,
and available options. The sections
that follow Tables 5-1 and 5-2
explain the features and functions
n detail and provide guidelines for
changing the program settings.
Enter the programming mode
by pressing # *.
Press 0 in front of a feature
number to turn the feature OFF.
Press 1 in front of a feature
number to turn the feature ON.
Exit the programming mode
by pressing * *.
35
LINESHARE PRO
Table 5-1. Lineshare Pro Custom Features.
Feature Feature Factory Setting Options
Number Available
0 Extension Detection 0 0 OFF/1 ON
1 Home Routing 0 0 OFF/1 ON
2 Secured Operation 0 0 OFF/1 ON
NOTE: Turning the secured operation feature ON affects the operation of other
features.
3 No Answer Cascade 1 0 OFF/1 ON
4 Answer/Disconnect Cascade 0 0 OFF/1 ON
5 Pulse Transfer 1 0 OFF/1 ON
6 Open Line Notification 0 0 OFF/1 ON
7 Inbound Tone Transfer 0 0 OFF/1 ON
8 Ring Reduction 1 0 OFF/1 ON
9 Outbound Tone Transfer 0 0 OFF/1 ON
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LINESHARE PRO
5.3 Lineshare Pro Functions
Enter the programming mode by
pressing # *.
Change function settings by
entering the function number,
followed by a valid entry from the
options available column.
Exit the programming mode
by pressing * *.
Table 5-2. Lineshare Pro Custom Functions.
Function Function Factory Setting Options
Number Available
2 1 Protocol Tone Access 0 0 1 1 0 OFF/1 ON for each
Signal Detection port
2 2 Dual Tone Detection 1 1 1 1 0 OFF/1 ON for each
port
2 3 Protocol Tone Access 0 6 1 9 Any protocol tone
Signal Assignment 0-6 or 9, see
Table 5-3
3 Cascade Port Order 1 2 3 4 Any order
4 Phantom Ring Style 1 1 to 7
5 Emergency Call Override 0 0 OFF
1 ON—automatic
2 ON—manual
6 Dual Tone Assignments See Description Any 1 to 4 digits
for each port
7 5 Time at Home 3 0 1 to 6 0
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LINESHARE PRO
Table 5-2 (continued). Lineshare Pro Custom Functions.
Function Function Factory Setting Options
Number Available
7 6 Extension Detection to Timer 1.5 1 to 3 0
8 Rings Available to the Ports See Description 0 to 99 for each port
8 5 Rings to Answer Call 1 0 to 9 9
9 9 9 Reset to Factory Settings default values
38
LINESHARE PRO
The following sections contain
specific information about each
feature and function and how to
change the setting.
5.4 Changing ON/OFF features
Earlier in this chapter, Table 5-1
listed the features that can be turned
ON or OFF individually, or
simultaneously with other features
during a single programming
session. The features are numbered
[0] through [9]. In this section, you
will find a description of each
feature and instructions for turning
the feature ON or OFF.
To turn a feature ON or OFF, use
the following steps:
1. Press # * from a tone phone
connected to Port 1 to enter the
programming mode.
2. Turn the feature ON by pressing
1 followed by the feature
number. Turn the feature OFF
by pressing 0 followed by the
feature number.
3. Press * to end the programming
sequence.
4. Continue performing steps 2
and 3 until all the desired
features have been changed.
NOTE
You have 5 seconds between
each tone entry to enter
another command. If you do
not enter a command within
5 seconds, the Lineshare Pro
exits the programming mode
without saving the changes.
5. When you are finished making
changes, press the * key again to
save the changes and exit the
programming mode.
Example: To turn Home Routing ON,
enter the programming mode and
press 1 1 *. Press * again to save the
changes, and exit the programming
mode. To turn Home Routing OFF,
enter the programming mode and
press 0 1 *. Press * again to save the
changes, and exit the programming
mode.
[0] Extension Detection
Extension Detection operates only
when the Lineshare Pro is
configured in the non-secured
mode, and when an inbound
telephone call is ringing PORT 1 (or
the primary default port).
This feature allows the Lineshare
Pro to detect when an extension
phone not directly connected to the
Lineshare Pro answers a call that is
actively ringing the primary default
port. When the Lineshare Pro
detects that the extension phone has
gone off-hook, it releases the call to
the extension phone and stops
ringing the primary default port.
The Extension Detection feature is
39
LINESHARE PRO
factory-preset OFF, 0 0 *. To turn
the Extension Detection feature ON,
enter the programming mode and
press the following on your tone
phone:
1 Turn ON
0 Extension Detection
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[1] Home Routing
Home Routing operates only when
the Lineshare Pro is configured in
the secured mode.
This feature enables the Lineshare
Pro to hold the phone line after a
device disconnects from a call and
then route it to another port, or
“home.” Home is a temporary state
where the caller must enter an
access code, or a single-frequency
protocol tone, to access another
port.
When a call is rerouted home, the
amount of time that the caller has to
select another port is limited by the
Time at Home function. If the caller
does not enter a tone to access
another port during this time, the
Lineshare Pro disconnects the call.
The Home Routing feature is
factory-preset OFF, 0 1 *.
Turn this feature ON if you want to
allow access of multiple ports during
a single call in the secured mode.
To turn Home Routing ON, enter
the programming mode and press
the following on your tone phone:
1 Turn ON
1 Home Routing
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[2] Secured Operation
When the Lineshare Pro is in the
secured mode, the following features
are affected regardless of their
programming defaults or current
settings:
0 Extension Detection is OFF.
3 No Answer Cascade is OFF.
4 Answer/Disconnect Cascade is
OFF.
5 Pulse Transfer is OFF.
6 Open Line Notification is OFF.
7 Inbound Tone Transfer is OFF.
8 Ring Reduction is OFF.
9 Outbound Tone Transfer is OFF.
40
LINESHARE PRO
(For more information about the
secured mode, see Section 4.2)
The Secured Operation feature is
factory-preset OFF, 0 2 *. Turn this
feature ON if you want to limit
access to the Lineshare Pro ports.
To turn Secured Operation ON,
enter the programming mode and
press the following on your tone
phone:
1 Turn ON
2 Secured Operation
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[3] No Answer Cascade
No Answer Cascade operates only
when the Lineshare Pro is
configured in the non-secured
mode.
If an incoming call remains
unanswered (on the primary default
port) after the Rings Available count
expires, the No Answer Cascade
feature will automatically route the
call to the next port in the Cascade
Port Order. This feature can be used
for any port. If the last port in the
Cascade Port Order does not answer
the call, the Lineshare Pro
disconnects the call.
The No Answer Cascade feature is
factory-preset ON, 1 3 *.
To turn No Answer Cascade OFF,
enter the programming mode and
press the following on your tone
phone:
0 Turn OFF
3 No Answer Cascade
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
NOTE
See Cascade Port Order in
Section 5.5 for more
information.
[4] Answer/Disconnect Cascade
Answer/Disconnect Cascade
operates only when the Lineshare
Pro is configured in the non-secured
mode.
If an incoming call is answered
from any port and disconnected, the
Answer/Disconnect Cascade feature
will automatically route the call to
the next port in the Cascade Port
Order. This feature can be used for
all four ports. After the last port in
the Cascade Port Order answers a
call, the Lineshare Pro disconnects
the phone line.
41
LINESHARE PRO
The Answer/Disconnect Cascade
feature is factory preset OFF, 0 4 *.
To turn the Answer/Disconnect
Cascade ON, enter the
programming mode and press the
following on your tone phone:
1 Turn ON
4 Answer/Disconnect Cascade
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
NOTE
See Cascade Port Order in
Section 5.5 for more
information.
[5] Pulse Transfer
Pulse Transfer operates only when
the Lineshare Pro is configured in
the non-secured mode.
The Pulse Transfer feature allows
rotary or pulse-dialing phones that
are connected to the primary default
port of the Lineshare Pro to transfer
calls to other ports. (See Section 3.5)
The Pulse Transfer codes for the
ports are as follows:
PORT 1 - dial 2
PORT 2 - dial 3
PORT 3 - dial 4
PORT 4 - dial 5
The Pulse Transfer is factory
preset ON, 1 5 *.
To turn the Pulse Transfer feature
OFF, enter the programming mode
and press the following on your tone
phone:
0 Turn OFF
5 Pulse Transfer
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[6] Open Line Notification (OLN)
Open Line Notification operates
only when the Lineshare Pro is
configured in the non-secured
mode.
42
LINESHARE PRO
When ON, this feature is typically
used when all the phones are wired
directly to the primary default port
of the Lineshare Pro. If you pick up
a phone connected to the primary
default port, and hear a busy tone
indicating that a device on another
port is on the line, simply hang up
the phone. After the other device
releases the line, OLN signals the
phone devices connected to the
primary default port with a short
ring. You now have an open
telephone line to make a call.
The OLN feature is factory-preset
OFF, 0 6 *. To turn the OLN feature
ON, enter the programming mode
and press the following on your tone
phone:
1 Turn ON
6 Open Line Notification
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[7] Inbound Tone Transfer
Inbound Tone Transfer operates
only when the Lineshare Pro is
configured in the non-secured
mode.
This feature enables you to
manually transfer an inbound call
from the primary default port to
another port using your tone-type
phone. (The setting of this feature
does not affect an inbound
computer call using access codes.)
The Inbound Tone Transfer is
factory preset OFF, 0 7 *. To turn
the Inbound Tone Transfer ON,
enter the programming mode and
press the following on your tone
phone:
1 Turn ON
7 Inbound Tone Transfer
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[8] Ring Reduction
Ring Reduction is designed mainly
to accommodate auto-dial faxes that
do not produce CNG tones.
During unattended hours, if your
phones aren’t answered by the sixth
ring (primary default port ring
count), the Lineshare Pro automatically reduces the number of rings
available to the primary default port
to two. The next time a call is
answered and routed to the primary
default port, the Lineshare Pro will
only ring the primary default port
two times and then route the call to
the next port in the Cascade Port
Order.
43
LINESHARE PRO
If you do not want the Ring
Reduction feature to reduce the ring
count on the primary default port,
you can turn the feature OFF.
The feature is factory-preset ON,
1 8 *. To turn the Automatic Ring
Reduction feature OFF, enter the
programming mode and press the
following on your tone phone:
0 Turn OFF
8 Automatic Ring Reduction
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[9] Outbound Tone Transfer
Outbound Tone Transfer operates
only when the Lineshare Pro is
configured in the non-secured
mode.
This feature enables you to
manually transfer an outbound call
from the primary default port to
another port using your tone-type
phone.
The Outbound Tone Transfer is
factory preset OFF, 0 9 *.
To turn the Outbound Tone
Transfer ON, enter the
programming mode and press the
following on your tone phone:
1 Turn ON
9 Outbound Tone Transfer
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
5.5 Changing Function Options
Earlier in this chapter, Table 5-2
listed the functions that can be
altered to customize the operation
of the Lineshare Pro.
The functions are [2] [1] through
[9] [9] [9]. In this section you will
find a description of each function
and instructions for customizing the
function.
44
LINESHARE PRO
[2] [1] Protocol Tone Access Signal
Detection
Protocol Tone Access Signal
Detection allows you to turn ON or
OFF each port’s ability to detect
single-frequency routing tones.
Setting the options for this function
can be performed in two ways:
• Setting an individual port ON or
OFF.
• Setting all ports ON or OFF in
one programming sequence.
The Protocol Tone Access Signal
Detection is factory-preset as follows
(the first number is the
corresponding port number; the
second number is 0 for OFF, or 1 for
ON):
1 0 * (Port 1 = OFF)
2 0 * (Port 2 = OFF)
3 1 * (Port 3 = ON)
4 1 * (Port 4 = ON)
To change one port to detect
single-frequency tones, enter the
programming mode and press the
following on your tone phone:
2 1 Protocol Tone Access Signal
Detection
The desired port selection (1-4)
1 Turn ON
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
To change all ports to detect
single frequency tones, enter the
programming mode and press the
following on your tone phone:
2 1 Protocol Tone Access Signal
Detection
0 Select all ports 1 through 4
1 1 1 1 All ports ON
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[2] [2] Dual Tone Detection
Dual Tone Detection allows you to
turn ON or OFF each port’s ability
to detect dual tones (access codes).
Setting the options for this function
can be performed in two ways.
• Setting an individual port ON or
OFF.
• Setting all ports ON or OFF in
one programming sequence.
45
LINESHARE PRO
NOTE
Settings in this function do
not affect the settings in the
Dual Tone Assignments
function.
Dual Tone Detection is factorypreset as follows (the first number is
the corresponding port number; the
second number is 0 for OFF, or 1
for ON):
1 1 * (Port 1 = ON)
2 1 * (Port 2 = ON)
3 1 * (Port 3 = ON)
4 1 * (Port 4 = ON)
To change one port to ignore dual
tones, enter the programming mode
and press the following on your tone
phone:
2 2 Dual Tone Detection
The desired port selection (1-4)
0 Turn OFF
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
To change all ports to ignore dual
tones, enter the programming mode
and press the following on your tone
phone:
2 2 Dual Tone Detection
0 Select all ports 1 through 4
0 0 0 0 All ports OFF
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[2] [3] Protocol Tone Access Signal
Assignment
Protocol Tone Access Signal
Assignment allows you to define the
protocol tone access signal for each
of the ports. You can enter a
protocol tone access signal of 0-6 or
9 (see Table 5-3 for information).
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LINESHARE PRO
Table 5-3. Protocol Tone Access Signal Options.
2 3 Protocol Tone Access Signal
The desired port selection (1-4)
4 The desired new Protocol Tone
Access Signal
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
The Protocol Tone Access Signal is
factory-preset to 0 6 1 9 *. Protocol
tone 0 will access Port 1, protocol
tone 6 will access Port 2, protocol
tone 1 will access Port 3, and
protocol tone 9 will access Port 4.
To change Protocol Tone 4 to access
a port, enter the programming
mode and press the following on
your tone phone:
Keypad # Protocol Tone Access Signal
0 1000 Hz
1 1100 Hz (typically fax CNG tone)
2 1200 Hz
3 1300 Hz
4 1400 Hz
5 1500 Hz
6 1600 Hz
9 2225 Hz (typically reverse modem tone)
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LINESHARE PRO
To select different protocol tones
for all ports, press the following on
your tone phone:
2 3 Protocol Tone Access Signal
0 Select all ports 1 through 4
The desired new protocol tones
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
NOTE
You must enter all four digits
to associate a tone to each
port. If you enter only one or
two numbers, the Lineshare
Pro will produce an error
tone.
Do not assign a single
protocol tone to more than
one port. If you inadvertently
assign a protocol tone to
more than one port, the
Lineshare Pro will produce
an error tone.
[3] Cascade Port Order
Cascade Port Order operates only
when the Lineshare Pro is
configured in the non-secured
mode.
This function sets the assigned
order for the No Answer Cascade
and Answer/Disconnect Cascade
features.
The sequence of the Cascade Port
Order can be set to default to any of
the Lineshare Pro ports. The
Cascade Port Order is factory-preset
to 1 2 3 4 *.
To change the Cascade Port Order
to reverse its default order
(4 3 2 1), enter the programming
mode and press the following on
your tone phone:
3 Cascade Port Order
4 3 2 1 The desired new cascade
order
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
48
LINESHARE PRO
NOTE
You can enter one, two,
three, or all four port
numbers in this function.
The Lineshare Pro will
release a call after it reaches
the last port in this
sequence.
[4] Phantom Ring Style
When the Lineshare Pro answers a
call, it produces a “phantom” ring
signal. This tone is intended to make
the switching process transparent to
the caller. The Lineshare Pro has
seven (7) different phantom ring
types to choose from, allowing you
to select a ring style similar to your
local phone company’s ring signal.
The following ring types are
available:
1 U.S. style 1: 2-second ring, 4-
second silence, dual tones
2 Belgium style: 1-second ring,
3-second silence
3 European style: 0.4-second ring,
0.2-second silence
4 Special style: 1-second ring,
5-second silence
5 U.K. style: 1.5-second ring,
1.5-second silence
6 U.S. style 2: 2-second ring, 4-
second silence, single-frequency
low tone
7 U.S. style 3: 2-second ring, 4-
second silence, single-frequency
high tone
The factory-preset Phantom Ring
Style is U.S. style 1, 4 1 *.
To change the Phantom Ring
Style, enter the programming mode
and press the following on your tone
phone:
4 Phantom Ring Style
The desired ring style
* End programming sequence
(3 beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[5] Emergency Call Override
Emergency Call Override allows you
to interrupt a call that is in process
on either Port 2, Port 3, or Port 4.
The Emergency Call Override
feature is factory-preset OFF, 5 0 *,
and will not allow interruption of
calls. When ON, this feature has
two modes of operation as follows:
1 Automatic
2 Manual
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LINESHARE PRO
To turn Emergency Call Override
ON (automatic mode), enter the
programming mode and press the
following on your tone phone:
5 Emergency Call Override
1 Automatic
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[6] Dual Tone Assignments
The Dual Tone Assignments
function allows you to define the
port access code to each of the
Lineshare Pro ports. When you or a
caller enter this code on the keypad
of a tone phone, the Lineshare Pro
transfers the call to the selected port.
You can enter up to a four-digit code
in this position for each of the ports.
The Dual Tone Assignments are
factory-preset as follows:
• Port 1 1 1
• Port 2 2 2
• Port 3 3 3
• Port 4 4 4
NOTE
You can set only one port’s
assignment per programming sequence.
To select a new Dual Tone
Assignment for a port, press the
following on your tone phone:
6 Dual Tone Assignments
The desired port selection (1-4)
The desired new access code
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
NOTE
Do not program similar, or
identical access codes into
PORT 1, PORT 2, PORT 3, or
PORT 4 Dual Tone
Assignments (example:
PORT 1 = 123, PORT 2 =
1234). Similar or identical
codes may interfere with
proper operation.
50
LINESHARE PRO
[7][5] Time at Home
The Time at Home function
controls the amount of time that the
Lineshare Pro holds the phone line
open and listens for a routing
command. It is activated when the
Lineshare Pro is in the secured
mode, or when Home Routing is
turned ON and a call is routed
home. When the Time at Home
period expires, the Lineshare Pro
disconnects the call without
rerouting to another port.
NOTE
You must turn ON the Home
Routing feature in order for
this function to activate,
even in the secured mode.
The Time at Home is factorypreset, 3 0 *, which allows 30
seconds for a routing command to
be entered. The range of this
function can be set between 1 to 60
seconds.
To change the Time at Home to
40 seconds, enter the programming
mode and press the following on
your tone phone:
7 5 Time at Home
4 0 Set time to 40 seconds
* End programming sequence
(3 beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[7][6] Extension Detection Timer
The Extension Detection Timer
operates only when the Lineshare
Pro is configured in the non-secured
mode.
This function controls the amount
of time that the Lineshare Pro allows
an extension phone (not connected
to one its ports) to answer an
incoming call that is ringing the
primary default port.
The Extension Detection Timer is
factory preset, 1 5 *, which allows 15
seconds for a routing command to
be entered. The timer can be set for
from 1 to 30 seconds.
To change the Extension
Detection Timer to 25 seconds,
enter the programming mode and
press the following on your tone
phone:
7 6 Extension Detection Timer
2 5 Set time to 25 seconds
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[8] Rings Available to the Ports
The Rings Available to the Ports
feature allows you to define the
number of rings available to each
port. The number of rings available
to the ports range from 0 to 99 rings.
The Rings Available to the Ports are
factory-preset as follows:
51
LINESHARE PRO
• Port 1 6 rings
• Port 2 4 rings
• Port 3 4 rings
• Port 4 4 rings
To change the Rings Available to a
port to 20 rings, enter the
programming mode and press the
following on your tone phone:
8 Rings Available to the
FAX/MODEM Port
The selected port
2 0 The desired new number of
rings
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[8] [5] Rings to Answer Call
The Rings to Answer Call feature
determines the number of rings
received for a incoming phone call
before the Lineshare Pro answers.
The factory setting is one ring, to
permit the Lineshare Pro to answer
and transfer calls as quickly as
possible.
Under normal circumstances, it is
not necessary to change this setting.
However, if you have the phone
company’s “Caller ID” service, you
must set the Rings to Answer Call to
two rings.
This function has a range of 0 to
99 rings to answer a call. The Rings
to Answer Call is factory-preset to
one ring, 8 5 1 *.
To change the Rings to Answer
Call to two rings, enter the
programming mode and press the
following on your tone phone:
8 5 Rings to Answer Call
2 The desired new number of
rings
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
[9] [9] [9] Reset to Factory Settings
To reset all features to their original
factory settings, enter the
programming mode and press the
following on your tone phone:
9 9 9 Reset to Factory Settings
* End programming sequence (3
beeps indicate correct entry)
(Optional entries for additional
changes)
* Save changes and exit
programming
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746
© Copyright 1996. Black Box Corporation. All rights reserved.
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