Black Box Call Center Headsets User Manual

Plantronics Call Center Headsets
are lightweight and durable—and designed
with your comfort in mind.
Plantronics Call Center Headsets
are lightweight and durable—and designed
with your comfort in mind.
Plantronics Call Center and Telephone Headsets
© 2007. All rights reserved. Black Box Corporation.
FREE 24-hour Tech Support: 724-746-5500
2 of 2
8/27/2007 #24693
724-746-5500 blackbox.com
FEATURES
• Lightweight comfort and superior sound quality.
• Equipped with a fully adjustable headband design for proper stability.
• Monaural and Binaural models available.
• Fit just about anyone—even eyeglass wearers.
• Noise-canceling models make speech clearer in noisy environments.
OVERVIEW
If wearing a headset day in and day out is part of your normal routine, you know how important it is to have a comfortable headset. With sizes and styles available to fit just about everyone—even those wearing eyeglasses—Plantronics Call Center and Telephone Headsets were designed with your comfort in mind.
These headsets are extremely light weight and durable. They’re also fairly flexible, and the soft ear cushions make them so comfortable, you may even forget you’re wearing them!
Plantronics Call Center Headsets are available in the following styles:
Supra Monaural and Binaural Call Center Headsets feature a fully adjustable headband design for extra stability. Noise-Canceling models use a unidirectional microphone mounted on a flexible stem in place of a voice tube. This eliminates up to 75% of all background noise. The Polaris models work with systems that have built-in amplifiers and volume control. These headsets do not have the Quick Disconnect feature.
T riStar Telephone Headsets feature a three-point-fit design for ultimate stability. Also available in a Noise­Canceling model, these headsets rest over-the-ear—and not in it. TriStar has all the benefits of SoundGuard
®
Plus
and Call Clarity™technologies: speech that’s easy to listen to and easy to understand.
Encore Monaural and Binaural Call Center Headsets use a unique Sound Enhancement System
that enables the wearer to modify the tone of the caller’s voice to a richer, fuller tone. The base models are equipped with an adjustable voice tube while the Noise-Canceling models come with a microphone that eliminates nearly 75% of all background noise.
Item Code
Plantronics Headsets
Supra Call Center
Monaural H51 Monaural with Noise Canceling H51N Monaural (Polaris Model) P51U10P Monaural with Noise Canceling
(Polaris Model) P51NU10P Binaural H61 Binaural with Noise Canceling H61N
TriStar Telephone H81 TriStar Telephone with Noise Canceling H81N Encore Call Center
Monaural H91 Monaural with Noise Canceling H91N Binaural H101 Binaural with Noise Canceling H101N
Recognize any of these situations?
• You wait more than 30 minutes to get through to a vendor’s tech support.
• The so-called “tech” can’t help you or gives you the wrong answer.
• You don’t have a purchase order number and the tech refuses to help you.
• It’s 9 p. m. and you need help, but your vendor’s tech support line is closed.
According to a survey by Data Communications magazine, 90% of network managers surveyed say that getting the technical support they need is extremely important when choosing a vendor . But even though network managers pay anywhere from 10 to 20% of their overall purchase price for a basic service and support contract, the technical support and service they receive falls far short of their expectations—and certainly isn’t worth what they paid.
At Black Box, we guarantee the best value and the best support. You can even consult our Technical Support Experts before you buy if you need help selecting just the right component for your application.
Don’t waste time and money—call Black Box today.
Why Buy From Black Box? Exceptional Value. Exceptional Tech Support. Period.
Loading...