1.1 Main Unit ................................................................................................................................................................................................... 5
1.2.1 AVS-HDMI2-4KI and AVS-HDMI2-4KO ..........................................................................................................................................................5
2. OVERVIE W ...................................................................................................................................................................................... 8
2.2 Features .................................................................................................................................................................................................... 8
2.3 What’s Included ........................................................................................................................................................................................8
2.4.1 Front Panel ...........................................................................................................................................................................................................9
2.4.2 Back Panel .........................................................................................................................................................................................................10
3. SYSTEM CONNECTION ............................................................................................................................................................... 15
4. FRONT PANEL CONTROL ........................................................................................................................................................... 17
5. IR CONTROL ................................................................................................................................................................................. 19
6. RS-232 CONTROL ........................................................................................................................................................................ 20
6.1 RS-232 Control Software .......................................................................................................................................................................20
6.3 RS-232 Communication Commands ....................................................................................................................................................21
2
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TABLE OF CONTENTS
7. TCP/IP CONTROL ........................................................................................................................................................................ 28
7.1 Control Modes .........................................................................................................................................................................................28
7.2 TCP/IP Communication Software Control ...........................................................................................................................................30
7.3.1 Switch Control ...................................................................................................................................................................................................33
7.3.2 System Setting ..................................................................................................................................................................................................34
7.4 Port Management ...................................................................................................................................................................................40
8. FIRMWARE UPGRADE THROUGH USB PORT ........................................................................................................................... 42
APPENDIX A. REGULATORY INFORMATION ................................................................................................................................ 45
A.2 CE and RoHS2 ............................................................................................................ ............................................................................45
A.3 NOM Statement .....................................................................................................................................................................................46
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
APPENDIX B. DISCLAIMER/TRADEMARKS ................................................................................................................................. 47
B.2 Trademarks Used in this Manual ............................................................................................................ ..............................................47
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
3
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
SAFETY PRECAUTIONS
To ensure the best performance from the product, read all instructions carefully before using the device. Save this manual for further
reference.
Unpack the equipment carefully and save the original box and packing material for possible future shipment.
Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons.
Do not dismantle the housing or modify the product. This may cause electrical shock or burn.
Using supplies or parts not meeting the product’s specifications may cause damage, deterioration, or malfunction.
Refer all servicing to qualified service personnel.
To prevent fire or shock hazard, do not expose the unit to rain, moisture, or install this product near water.
Do not put any heavy items on the extension cable in case of extrusion.
Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.
Install the device in a location with proper ventilation to avoid damage caused by overheating.
Keep the product away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on the housing,
unplug the unit immediately.
Do not twist or pull by force the ends of the cable. It can cause malfunction.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
Unplug the power cord when left unused for a long period of time.
Information on disposal for scrapped devices: do not burn or mix with general household waste. Treat the product as normal electrical
waste.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
4
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 1: SPECIFICATIONS
1.1 MAIN UNIT
TABLE 1-1. MAIN UNIT SPECIFICATIONS
SPECIFICATIONDESCRIPTION
Connectors
Control(1) IR ALL IN, (1) IR EYE, (1) RS-232, (1) TCP/IP
Card Slot(16) PCI-E
Control Connectors(2) 3.5-mm mini jacks, (1) DB9, (1) RJ-45
Power
Power Supply100 to 240 VAC
Power Consumption13 W (no load)
General
Dimensions5.2"H x 19.0"W x 12.6" D (13.2 x 48.3 x 32.0 cm)
Operating Temperature14 to 131° F (-10 to 55° C)
Storage Temperature-13 to 158° F (-25 to 70° C)
Humidity10 to 90% relative humidity
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
1.2 INPUT/OUTPUT (I/O) CARDS
1.2.1 AVS-HDMI2-4KI AND AVS-HDMI2-4KO
TABLE 1-2. AVS-HDMI2-4KI AND AVS-HDMI2-4KO SPECIFICATIONS
SPECIFICATIONDESCRIPTION
AVS-HDMI2-4KI
Input(1) HDMI, (1) Analog audio
Input Connector
Power Consumption4 W (max.)
AVS-HDMI2-4KO
Output(1) HDMI, (1) Analog audio
Output Connector
Power Consumption1.5 W (max.)
General
StandardsHDMI 1.4 and HDCP 2.2
EDIDSupports EDID Management
Output ResolutionAuto, 4K x 2K @ 60 Hz 4:2:0, 4K x 2K @ 30 Hz, 1024 x 768 @ 60 Hz, 1920 x 1080p @ 60 Hz, 1280 x 720 @ 60 Hz
(1) 19-pin Type A Female HDMI;
(1) 3-pin pluggable terminal block
(1) 19-pin Type A Female HDMI;
(1) 3-pin pluggable terminal block
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
5
CHAPTER 1: SPECIFICATIONS
1.2.2 AVS-HDB-4KI AND AVS-HDB-4KO
TABLE 1-3. AVS-HDB-4KI AND AVS-HDB-4KO SPECIFICATIONS
SPECIFICATIONDESCRIPTION
AVS-HDB-4KI
Input(1) HDBT; (1) Analog audio; (1) RS232; (1) IR IN, (1) IR OUT
Input Connector(1) RJ-45 female; (2) 3-pin pluggable terminal block; (2) 3.5-mm mini jack
Power Consumption15 W (max.)
AVS-HDB-4KO
Output(1) HDBT; (1) Analog audio; (1) RS232; (1) IR IN, (1) IR OUT
Output Connector(1) RJ-45 female; (2) 3-pin pluggable terminal block; (2) 3.5mm mini jack
Power Consumption15 W (max.)
General
Transmission Distance
StandardsHDMI 1.4 and HDCP 2.2
EDIDSupports EDID Management
1080p: Up to 229 ft. (70 m) over CAT6 cable;
4K x 2K: Up to 131 ft. (40 m) over CAT6 cable
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
Output ResolutionAuto, 4K x 2K @ 60 Hz 4:2:0, 4K x 2K @ 30 Hz, 1024 x 768 @ 60 Hz, 1920 x 1080p @ 60 Hz, 1280 x 720 @ 60 Hz
The Modular Matrix Switcher 16 port, 4K Seamless, I/O Auto detect is a high-performance seamless AV modular matrix switcher
providing 12 flexible PCIE slots for single HDMI/HDBaseT/VGA input/output cards and 4 fixed slots for output signal cards.
With its advanced modular design, a single HDBaseT/HDMI/VGA input/output card can make up different kinds of matrixes. All the cards
support plug-and-play. It supports different video signals with seamless cross switching. Every video or audio signal is transmitted and
switched independently to decrease signal attenuation. The switcher can handle all the audio-visual management, including switching,
driving, scaling, etc.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
2.2 FEATURES
Has 12 card slots for flexible input/output combination, and 4 slots for output signal cards
Comprehensive signal card compatibility: HDMI/HDBaseT/VGA
Automatically recognizes input/output signal cards
Powerful EDID management
UPnP enables quick-connection to GUI
HDCP Compliant
Seamless AV distribution through different AV signals
Controllable via front panel buttons, IR, RS-232 and TCP/IP
Adjustable output resolution
Online firmware upgrade via USB port
2.3 WHAT’S INCLUDED
Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support
at 877-877-2269 or info@blackbox.com
NOTE: Input/Output (I/O) cards are sold and packed separately, all the items listed above are for the Matrix Switcher only.
8
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 2: OVERVIEW
1346
2578
2.4 SWITCHER
Figures 2-1 and 2-2 show the front and back panels of the Switcher. Tables 2-1 and 2-2 describe their components.
2.4.1 FRONT PANEL
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 2-1. SWITCHER FRONT PANEL
TABLE 2-1. SWITCHER FRONT-PANEL COMPONENTS
NUMBER IN FIGURE 2-1 COMPONENTDESCRIPTION
• Touch any button to wake up the touchscreen and a white backlight will appear. If without
any operation within 8 seconds, the touchscreen will enter sleep mode and the white
backlight will go out.
NOTE: If you cannot touch the buttons successfully; the touchscreen will not wake up. In
this case, refer to the diagram shown below to slide your finger left and right.
1 Touchscreen
• When the touch screen is waking up, press any button and the white backlight of the
button will turn blue.
• Press the button of IR remote and the corresponding button’s backlight will light blue.
2 FirmwareMicro USB port, used for firmware update.
6 InputsBack-lit buttons for input selection, ranges from 0–9, 12 selectable channels total
7 OutputsBack-lit buttons for output selection, ranges from 0–9, 16 selectable channels total
8 Menu
• OFF: No RS-232 serial signal.
• Blinking Green: Transmit RS-232 serial signal
• OFF: No IR signal
• Blinking red: The built-in IR sensor is receiving an IR signal
• ALL: Select all inputs/ outputs
• EDID: EDID management button, enables the input port to learn the EDID data from
output devices
• CLEAR: Withdraw an operation before it comes into effect/exit inquiry mode
• ENTER: Confirm operation/long-press (3 seconds or more) to enter inquiry mode
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
NOTES:
• Input/ output channels are recognized as double-digits, so press channel 1–9 as 01–09 within 8 seconds.
• Operations will be automatically canceled 8 seconds later unless you press ENTER to confirm.
2.4.2 SWITCHER BACK PANEL
FIGURE 2-2. SWITCHER BACK PANEL
5
6
7
10
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 1:HEADLINE
CHAPTER 2: OVERVIEW
TABLE 2-2. SWITCHER BACK-PANEL COMPONENTS
NUMBER IN FIGURE 2-2 COMPONENTDESCRIPTION
1 1–12 Card SlotsFlexible card slots, 12 total, insert input/output signal cards here
2 13–16 Card Slots4 total, insert output signal cards here
3 RS-232
4
5 IR EYEConnect to IR receiver (5 V, with carrier) to control the switcher
6 TCP/IPTCP/IP control port, connect to control device (e.g. a PC)
7
8 Power portConnect to 100–240 V AC outlet
IR ALL IN
Ground
Serial control port, connects to the RS-232 port of control device to control the Matrix
Switcher or the third-party device connected to the AVS-HDB-4KI and AVS-HDB-4KO
Input port for IR control signal, connect to IR receiver (5 V, with carrier), and work with IR
emitters connected to IR OUT of far-end HDBT receivers
Connect to ground
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
2.5 I/O CARDS
The Matrix Switcher uses 12 card slots for flexible input and output signal card combinations, and 4 card slots for output signal cards.
Select from HDMI, HDBT and VGA signal cards. All the signal cards support seamless distribution and hot-plug.
TABLE 2-3. I/O SIGNAL CARDS
INPUTOUTPUT
CARDPORTSCARDPORTS
AVS-HDMI2-4KI 4K HDMI and Analog AudioAVS-HDMI2-4KO 4K HDMI and Analog Audio
AVS-HDB-4KI 4K HDMI, Analog Audio, RS-232, and IRAVS-HDB-4KO4K HDMI, Analog Audio, RS-232, and IR
AVS-VGA-HDI
VGA and Analog Audio
AVS-AUD-IOMIC/LINE IN, MIX OUT, and PGM OUT
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
11
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 2: OVERVIEW
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
2.5.1 AVS-HDMI2-4KI AND AVS-HDMI2-4KO
These are Single 4K seamless HDMI I/O signal cards (refer to Chapter 1 for detailed specifications). The cards are HDMI 1.4 and
HDCP 2.2 compliant, and can transmit an HDMI/ DVI-I/DVI-D signal. Features include:
Auto-detect input resolution
Max resolution: 4K ×2 K @ 60 Hz 4:2:0
The default output resolution is 4K × 2K @ 30 Hz and it can be adjusted via commands or GUI. Resolutions supported include
External analog audio input for VGA video signa;
Work with AVS-HDMI2-4KO and AVS-HDB-4KO output cards to switch a video and audio input signal, and the video signal can be
adjusted as 4K @ 30 Hz 4:4:4.
FIGURE 2-5. AVS-VGA-HDI OUTPUT SIGNAL CARD
NOTE; When one PC is used as an input source, because some models aren’t compatible with this input signal card, the video
image may not be displayed fully.
2.5.4 AVS-AUD-IO
This is an audio signal output card (refer to Chapter 1 for detailed specifications). Features include:
Supports external MIC or LINE audio input;
Has MIX OUT port to output MIC/LINE & source audio simultaneously
Uses PGM OUT port to output MIC/LINE & source audio simultaneously, and then the mixed sound volume and channel can be
controlled via web-based GUI
Works with AVS-HDMI2-4KI, AVS-HDB-4KI, and AVS-VGA-HDI to output the de-embedded audio.
14
FIGURE 2-6. AVS-AUD-IO OUTPUT SIGNAL CARD
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 1:HEADLINE
CHAPTER 3: SYSTEM CONNECTION
3.1 USAGE PRECAUTIONS
Verify all components and accessories are included before installation.
System should be installed in a clean environment with proper temperature and humidity.
All of the power switches, plugs, sockets and power cords should be insulated.
All devices should be connected before power on.
3.2 SYSTEM DIAGRAM
The following diagram illustrates typical input and output connections that can be used with the switcher.
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
HDTV
NOTE: This system diagram is only an example; your installation may differ.
HDTV
HDTV
FIGURE 3-1. TYPICAL APPLICATION
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
15
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1:HEADLINE
CHAPTER 3: SYSTEM CONNECTION
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
3.3 CONNECTION PROCEDURE
STEP 1: Insert the necessary signal cards into the card slots.
STEP 2: Connect the ource device(s) (e.g. Blu-ray™ DVD) to the corresponding input ports.
STEP 3: Connect the displays to the corresponding output ports.
STEP 4: Connect the amplifier/speaker to the audio output ports.
STEP 5: Connect an IR Receiver to IR EYE to enable IR control.
STEP 6: Connect a control device (e.g. a PC) to the RS-232 port to enable serial control..
STEP 7: Connect a control device (e.g. a PC) to the TCP/IP port to enable TCP/IP control.
STEP 8: Plug the included power cord into the 100–240 VAC outlet.
NOTES:
1. When connecting to HDMI 2.0 sources, make sure the HDMI cable is compliant with HDMI 2.0 to ensure reliable transmission;
2. Connect amplifiers that can decode HDMI audio to the SPDIF ports, or there will be no output on the amplifiers.
3.4 SYSTEM APPLICATIONS
Because of its flexible card design, the Matrix Switcher is an all-in-one solution that is ideal for different applications, such as
public displays, educational demos, professional presentations, advertising displays or control centers. The switcher can handle all
the audio-visual management, including the switching, driving, scaling, etc.
16
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1:HEADLINE
CHAPTER 4: FRONT-PANEL CONTROL
The Matrix Switcher provides convenient front panel button control for I/O switching, EDID management, and system inquiry.
4.1 SWITCHING I/O CONNECTION
Input/output channels are recognized in double-digit, press 01–09 for channel 1–9.
The Matrix Switcher features EDID management to maintain compatibility between all devices.
One input port learns the EDID data of one output port:
Operation: “EDID”+“INPUT”+“OUTPUT”+“ENTER”.
Example: Input 1 learns EDID data from output 10.
EDID —> INPUT: 0 1 —> OUTPUT: 1 0 —> ENTER
All input ports learn EDID data from one output port:
Operation: “EDID”+“ALL”+“OUTPUT”+“ENTER”
Example: All input ports learn EDID data from output 6
EDID —> ALL —> OUTPUT: 0 6 —> ENTER
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
17
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1:HEADLINE
CHAPTER 4: FRONT-PANEL CONTROL
4.3 INQUIRY
Press and hold the “ENTER” button for 3 seconds to enter system inquiry mode. The chart below shows information that can be inquired.
TABLE 4-1. INQUIRY
FUNCTION ITEMSDESCRIPTION EXAMPLE
Check customer serial
Check output resolutionIn inquiry mode, press an output channel to check its resolution
Correspondence between
inputs and outputs
Interface shown after entering inquiry mode, customer serial can
be changed via RS-232 command.
OUTPUT + ENTER
K181201E01A15070
001 customer
Resolution:
out02 1920 x 1080P
Matrix Switch
AV: 06 -> 08
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
4.4 CLEAR OPERATION
Function: Clear the previous operation before pressing ENTER to enforce it. Pressing CLEAR can only erase the operations not confirmed
by pressing ENTER.
Input/output channels are recognized as double-digits; press 01–09 instead of 1–9.
The input delay time between two numbers of every input and output channel must be less than 8 seconds; otherwise, the
operation will be cancelled.
The input/output channels on the rear panel are counting from left to right, whether or not there is signal card.
18
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 1:HEADLINE
CHAPTER 5: IR CONTROL
The Switcher features one built-in IR eye to receive an IR signal from an IR remote to enable IR control.
1. Standby button: Press to enter/exit standby mode.
2. INPUTS: Input channel-selection buttons; Channels 1–9 should be pressed as 01–09.
3. Function Buttons: Share the same operation as front panel buttons.
4. ENTER: Confirm operation. Long-press 3 seconds or more to enter inquiry mode.
NOTE: Navigation buttons are unavailable.
5. OUTPUTS: Output channel selection buttons; Channels 1–9 should be pressed as 01–09.
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 5-1. IR REMOTE CONTROL
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
19
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 6: RS-232 CONTROL
The Matrix Switcher has one RS-232 port for serial port control. Connect the Matrix Switcher to the control device (e.g. a PC) with
RS-232 cable and set the correct parameters. The control device can control the Matrix Switcher via designed software.
6.1 RS-232 CONTROL SOFTWARE
Installation: Copy the control software file to the computer connected with the splitter.
Uninstallation: Delete all the control software files in corresponding file path.
6.2 BASIC SETTINGS
Connect the switcher to the necessary input devices and output devices. Then, connect it with a PC installed RS-232 control
software. Double-click the software icon to run this software.
Here we show an example using the software CommWatch.exe. The icon is shown next.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 6-1. COMMWATCH ICON
The interface of the control software is shown next.
Set the parameters (baud rate = 9600, data bit = 8, stop bit = 1 and parity bit = none) correctly to ensure reliable RS-232 control.
20
FIGURE 6-2. CONTROL INTERFACE
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1:HEADLINE
CHAPTER 6: RS-232 CONTROL
6.3 RS-232 COMMUNICATION COMMANDS
Case-sensitive
“[“, “]”in the commands are for easy recognition only and not necessary in real operations.
Type in the complete commands including ending symbol “.” or “;”.
For input/output channels 1–9 in the commands, type in 01–09 instead of 1–9.
After sending command “%0911.” to restore factory default, wait for 10 seconds or so before you reboot the device. Or the restoration
may fail, and it will prompt “Default failed, please try again!” in the feedback.
Baud rate: 9600
Data bit: 8
Stop bit: 1
Parity bit: None
TABLE 6-1. RS-232 COMMANDS
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
COMMAND FUNCTIONFEEDBACK EXAMPLE
SYSTEM COMMANDS
/*T y p e;
/^Version;
/%L o ck;
/%U n lo ck;
/:MessageOff;
/:MessageOn;
Query the modelAVS-1600-R2
Query the version of firmwareVX.X.X
Lock the front panel buttonsSystem Locked!
Unlock the front panel buttonsSystem Unlock!
Turn off the feedback from the com port. It only shows “switcher OK”./:MessageOff;
Turn on the feedback from the com port./:MessageOn;
OPERATION COMMANDS
Undo.
Demo.
All@.
All$.
[x]@.
[x]$.
S[x1]V[x2],[x 3],[x4]…
S a v e[ Y ].
R e c a l l[Y ].
C l e ar[ Y ].
Cancel the previous operation.Undo Ok!
Demo Mode
Switch to the “demo” mode, 02->01, 2->2, 3->3 … and so on.
Switch on all the outputsAll Open.
Switch off all the outputsAll Closed.
Switch on output [x]02 Open.
Switch off output [x]01 Closed.
Transfer signal from input [x1] to output [x2],[x3],[x4].., separate output
channels with “,”
Save the present operation to the preset command [Y], [Y]=0–9Save To F1
Recall the preset command [Y]
Clear the preset command [Y]Clear F1
AV: 02-> 01
……
AV: 01->07
AV: 01->08
…
Recall From F1
AV: 0 2->04
AV: 02->06
…
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
21
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1:HEADLINE
CHAPTER 6: RS-232 CONTROL
TABLE 6-1 (C0NTINUED). RS-232 COMMANDS
COMMAND FUNCTIONFEEDBACK EXAMPLE
OPERATION COMMANDS (CONTINUED)
EDIDMInit.
E D I D M[X]B[ Y ].
PW O N.
P W O F F.
ST A N D B Y.
/+[Y]/[X]:******.
CustomerSerial:
1111111111111111111.
HDCP O N.
H D C P O F F.
%0911.
INQUIRY COMMANDS
Status[x].
St atu s.
CheckInKatype.
CheckOutKatype.
%9961.
%9 962.
%99 63.
Reset factory default EDIDEDIDMInit.
Manage EDID, enable input [Y] learn EDID data from output [X]
Work normally
Enter standby modePWOFF
Enter standby mode, wake up via front panel button operationSTANDBY
Switch Set communication between PC and HDBaseT receiver.
1. Y is for RS232 port (connect with RS232 port of HDBaseT receiver)
a. Y = 1–16, send this command to the corresponding HDBaseT receiver to control a far-
end device when the Matrix Switcher is working properly.
b. Y = A–P, send this command to the corresponding HDBaseT receiver when the Matrix
Switcher is PWON.
c. Y = a–p, send this command to the corresponding HDBaseT receiver when the Matrix
Switcher is PWOFF.
2. X is for baud rate, its value ranges from 1 to 7 (1=2400, 2=4800, 3=9600, 4=19200,
5=38400, 6=57600, 7=115200)
3. ** *** is for data (max 48 Byte).
Set the customer serial number
Open HDCP for all output cards.HDCP ON
Close HDCP for all output cards.HDCP OFF
Reset factory defaultFactory Default
Inquire the respective input for output [x]AV:01-> 02
Inquire respective inputs for all outputs
Get the input signal card type
*-- no available input signal card/output card, 1--VGA, 2--DVI, 4--BT, 5--SDI, 6--HDMI
Get the output signal card type
*-- no available output signal card/input card, 1--VGA, 2- -DVI, 4- -BT, 6--HDMI
Get current keylock status
Inquire current working status
Return all input& output connection status
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
EDIDM07B03
PWON
601% Volume of MIC : 60
(****** and feedback from
HDBT receiver)
customer serial is
1111111111111111111
AV:01->02
AV:03 ->06
… …
Ch annel IN:*11*4* *11*4*.
Channel OUT: ***4*62**1**.
System Unlock!/ System
Locked!
PWON/STANDBY/PWOFF
Port 01 02 03 04
Mode In In In In
Port 05 06 07 08
Mode In Ou In In
Port 09 10 11 12
Mode Ou Ou In Ou
Port 13 14 15 16
Mode Ou Ou Ou Ou
22
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1:HEADLINE
CHAPTER 6: RS-232 CONTROL
TABLE 6-1 (C0NTINUED). RS-232 COMMANDS
COMMAND FUNCTIONFEEDBACK EXAMPLE
INQUIRY COMMANDS (CONTINUED)
%9964.
%99 73.
%9974.
%9975.
%9976.
%9978.
%997 9.
%9981.
Inquire the IPIP: 192.16 8 . 0.17 8
Return resolutions of all outputs
Get current HDCP Status of output port.
“X” means input port or no signal cards.
“Y” means the output signal traffic with HDCP;
“N” means not.
Get current input and output card correspondence status
Get the output card type.
Inquire output resolution configuration mode (manual/ auto EDID).
Inquire the customer serial number.
Inquire input/output type of current inserted cards.
NOTE: If there is no card inserted in a slot, it will show “Nc” instead of In/Out.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
Resolution Out02
1920x1080P 60
Resolution Out04
1920x1080P 60
… …
Out 01 02 03 04
HDCP X X X X
Out 05 06 07 08
HDCP X N X X
Out 09 10 11 12
HDCP N N X N
Out 13 14 15 16
HDCP N N N N
Out 01 02 03 04
In 00 00 00 00
Out 05 06 07 08
In 00 01 00 00
Out 09 10 11 12
In 01 01 00 01
Out 13 14 15 16
In 01 01 01 01
Channel 6 output mode is
Digital
Channel 9 output mode is
Digital
… …
Channel xx is auto/manual
signal format.
customer serial is
1111111111111111111
Port 01 02 03 04
Mode In In In In
Port 05 06 07 08
Mode In Ou In In
Port 09 10 11 12
Mode Ou Ou In Ou
Port 13 14 15 16
Mode Ou Ou Ou Ou
Channel status has
changed.
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
23
CHAPTER 1:HEADLINE
CHAPTER 6: RS-232 CONTROL
TABLE 6-1 (C0NTINUED). RS-232 COMMANDS
COMMAND FUNCTIONFEEDBACK EXAMPLE
INQUIRY COMMANDS (CONTINUED)
%88 00.
%8801.
%8802.
%8803.
%8804.
%88 05.
%88 06.
% 8 807.
%88 08.
% 8809.
%88 10.
%8811.
%8812.
%881 3.
%8814.
%8815.
%88 16.
% 8 81 7.
%8818.
% 8819.
%8820.
%8821.
%8822.
%8823.
%8824.
%8825.
%8826.
%8827.
%8828.
%8829.
%88 30.
%8831.
Get the command sent to port 1 when PWON.Port 1: 1A1. when PWON
Get the command sent to port 2 when PWON.
Get the command sent to port 3 when PWON.
Get the command sent to port 4 when PWON.Port 4: 1A1. when PWON
Get the command sent to port 5 when PWON.Port 5: 1A1. when PWON
Get the command sent to port 6 when PWON.
Get the command sent to port 7 when PWON.Port 7: 1A1. when PWON
Get the command sent to port 8 when PWON.Port 8: 1A1. when PWON
Get the command sent to port 9 when PWON.Port 9: 1A1. when PWON
Get the command sent to port 10 when PWON.
Get the command sent to port 11 when PWON.
Get the command sent to port 12 when PWON.Port 12: 1A1. when PWON
Get the command sent to port 13 when PWON.Port 13: NO Data when PWON
Get the command sent to port 14 when PWON.
Get the command sent to port 15 when PWON.Port 15: NO Data when PWON
Get the command sent to port 16 when PWON.Port 16: NO Data when PWON
Get the command sent to port 1 when PWOFF.Port 1: 2A1. when PWOFF
Get the command sent to port 2 when PWOFF.
Get the command sent to port 3 when PWOFF.Port 3: 2A1. when PWOFF
Get the command sent to port 4 when PWOFF.
Get the command sent to port 5 when PWOFF.Port 5: 2A1. when PWOFF
Get the command sent to port 6 when PWOFF.
Get the command sent to port 7 when PWOFF.
Get the command sent to port 8 when PWOFF.Port 8: 2A1. when PWOFF
Get the command sent to port 9 when PWOFF.
Get the command sent to port 10 when PWOFF.Port 10: 2A1. when PWOFF
Get the command sent to port 11 when PWOFF.
Get the command sent to port 12 when PWOFF.Port 12: 2A1. when PWOFF
Get the command sent to port 13 when PWOFF.
Get the command sent to port 14 when PWOFF.
Get the command sent to port 15 when PWOFF.Port 15: NO Data when PWOFF
Get the command sent to port 16 when PWOFF.
Port 2: 1A1. when PWON
Port 3: 1A1. when PWON
Port 6: 1A1. when PWON
Port 10: 1A1. when PWON
Port 11: 1A1. when PWON
Port 14: NO Data when PWON
Port 2: 2A1. when PWOFF
Port 4: 2A1. when PWOFF
Port 6: 2A1. when PWOFF
Port 7: 2A1. when PWOFF
Port 9: 2A1. when PWOFF
Port 11: 2A1. when PWOFF
Port 13: NO Data when PWOFF
Port 14: NO Data when PWOFF
Port 16: NO Data when PWOFF
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
24
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 6: RS-232 CONTROL
TABLE 6-1 (C0NTINUED). RS-232 COMMANDS
COMMAND FUNCTIONFEEDBACK EXAMPLE
COMMANDS FOR I/O SIGNAL CARDS
AVS-HDMI2-4KI
U S E R /I/[x]:070 6%;
U S E R /I/[x]:070 7 %;
U S E R /I/[x]:0 40 8 % ;
AVS-HDMI2-4KO
U S E R / O /[ x ]: 0 8 0 4%;
U S E R / O /[ x ]: 0 8 1 3%;
USER/O/[x]:0824%;
U S E R / O /[ x ]: 0 8 40 %;
U S E R / O /[ x ]: 0 8 41 % ;
U S E R /I/[x]:0 40 8 % ;
AVS-HDB-4KI
U S E R /I/[x]:070 6%;
USER/I/[x]:0707%;
U S E R /I/[x]:0 40 8 % ;
U S E R /I/[x]:0 409 % ;
U S E R /I/[x]:0 410 % ;
AVS-HDB-4KO
U S E R / O /[ x ]: 0 8 0 4%;
U S E R / O /[ x ]: 0 8 1 3%;
USER/O/[x]:0824%;
U S E R / O /[ x ]: 0 8 40 %;
U S E R / O /[ x ]: 0 8 41 % ;
Set the audio source of input [x] to HDMI embedded audio.
Set the audio source of input [x] to analog audio.
Restore the signal card to its factory default settings.PWOFF
Set the resolution of output [x] to 720P 60Hz.
Set the resolution of output [x] to 1080P 60Hz.
Set the resolution of output [x] to 1024x768 60Hz.
Set the resolution of output [x] to 3840x2160 30Hz.
Set the resolution of output [x] to 3840x2160 60Hz.
Restore the signal card to its factory default settings.Factory Default
Set the audio source of input [x] to HDMI embedded audio.
Set the audio source of input [x] to analog audio.
Restore the signal card to its factory default settings.
RS-232 pass-through control mode
1: Control far-end device from the RS-232 port of this input card.
RS-232 pass-through control mode
2(factory default): Control far-end Device from the RS-232 port of this Matrix Switcher.
Set the resolution of output [x] to 720P 60Hz.
Set the resolution of output [x] to 1080P 60Hz.
Set the resolution of output [x] to 1024x768 60Hz..
Set the resolution of output [x] to 3840x2160 30Hz..
Set the resolution of output [x] to 3840x2160 60Hz.
Channel 04 in audio
command is:0706%
Channel 04 in audio
command is:0707%
Resolution
Out08 1280x720P
Resolution
Out08 1920x1080P
Resolution
Out08 1024x768
Resolution
Out08 3840x2160 30Hz
Resolution
Out08 3840x2160 60Hz
Channel 04 in audio
command is: 0706%
Channel 04 in audio
command is: 0707%
Resolution
Out08 1280x720P
Resolution
Out08 1920x1080P
Resolution
Out08 1024x768
Resolution
Out08 3840x2160 30Hz
Resolution
Out08 3840x2160 60Hz
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
25
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 6: RS-232 CONTROL
TABLE 6-1 (C0NTINUED). RS-232 COMMANDS
COMMAND FUNCTIONFEEDBACK EXAMPLE
COMMANDS FOR I/O SIGNAL CARDS
AVS-HDB-4KO (CONTINUED)
U S E R / O /[ x ]: 0 40 8 %;
U S E R / O /[ x ]: 0 40 9 %;
U S E R / O /[ x ]: 0 41 0 %;
AVS-AUD-IO SETUP COMMANDS
PortXX/InputMic.
PortXX/InputLine.
PortXX/SetMicVol:XX.
Por tXX/SetSourceVol:XX.
PortX X/MicVolume+.
PortXX/MicVolu me-.
PortXX/SourceVolume+.
Por tXX/SourceVolum e-.
Por t X X /S e tSt e r eo.
PortXX/SetMono.
PortXX/MicMute.
PortXX/MicUnmute.
PortXX/SourceMute.
PortXX/SourceUnmute.
Restore the signal card to its factory default settings.
RS-232 pass-through control mode
1: Control far-end device from the RS-232 port of this output card.
RS-232 pass-through control mode
2(factory default): Control far-end device from the RS232 port of this Matrix Switcher.
Switch the audio input channel of port xx to MIC.Port XX Switch to mic.
Switch the audio input channel of port xx to LINE.Port XX Switch to line.
Set the MIC volume of port xx to xx..
Set the source volume of port xx to xx.
Increase the MIC volume of port xx.
Decrease the MIC volume of port xx.
Increase the source volume of port xx.
Decrease the source volume of port xx.
Switch the output audio mode of port xx to stereo.
Switch the output audio mode of port xx to mono.
Mute the MIC audio of port xx.
Unmute the MIC audio of port xx.
Mute the source audio of port xx.
Unmute the source audio of port xx.Port XX Source Unmute.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
Port XX Volume of MIC:
xx. (xx can be 0–60)
Port XX Volume of
SOURCE : xx.
(xx can be 0-60)
Port XX Volume of MIC:
xx. (xx can be 0–60)
Port XX Volume of MIC:
xx. (xx can be 0–60)
Port XX Volume of
SOURCE : xx.
Port XX Volume of
SOURCE : xx.
Port XX Output is stereo
mode..
Port XX Output is mono
mode..
Port XX Mic Mute.
Port XX Mic Unmute.
Port XX Source Mute.
26
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 6: RS-232 CONTROL
TABLE 6-1 (C0NTINUED). RS-232 COMMANDS
COMMAND FUNCTIONFEEDBACK EXAMPLE
AVS-AUD-IO INQUIRE COMMANDS
%9921.
%9 92 2.
%9923
%9925.
%9926.
%9928.
Inquire the input audio channel.
Inquire the output audio mode.
Inquire the mute status of MIC audio.
Inquire the mute status of source audio.
Inquire the volume of MIC audio.
Inquire the volume of source audio..
Port XX Switch to mic.
Port XX Switch to line.
Port XX Output is stereo mode.
Port XX Output is mono mode.
Port XX Mic Mute.
Port XX Mic Unmute.
Port XX Source Mute.
Port XX Source Unmute.
Port XX Volume of MIC :xx.
Port XX Volume of
SOURCE : xx.
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
27
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 7: TCP/IP CONTROL
The Matrix Switcher uses a TCP/IP port for IP control.
Default settings:
IP: 192.168.0.178;
Subnet Mast: 255.255.255.0;
Gate w ay : 192.16 8.0.1;
Serial Port: 4001.
IP and gateway can be changed as you need, but the Serial Port cannot be changed.
Connect the Ethernet port of control device and TCP/IP port of the Matrix Switcher, and set same network segment for the two
devices. Users can control the device via web-based GUI or designed TCP/IP communication software.
7.1 CONTROL MODES
The Matrix Switcher can be controlled by a PC without Ethernet access or PC(s) within a LAN.
Controlled by PC without Ethernet access: Connect a computer to the TCP/IP port, and set its network segment to the same as the
Matrix Switcher’s.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 7-1. MATRIX SWITCHER CONTROLLED BY A PC WITHOUT ETHERNET ACCESS
28
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 7: TCP/IP CONTROL
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
Controlled by PC(s) in LAN: The switcher can be connected with a router to make up a LAN with the PC(s); this makes it able to be
controlled in a LAN. Just make sure the switcher’s network segment is the same as the router. Connect as shown in the following
figure for LAN control.
Internet
WIRELESS ROUTER
PC
CAT5e
TCP/IP PORT
FIGURE 7-2. CONNECT TO LAN
STEP 1: Connect the TCP/IP port of the Switcher to the Ethernet port of the PC with twisted pair.
STEP 2: Set the PC’s network segment to the same as the the Switcher. Remember the PC’s original network segment.
STEP 3: Set the Switcher’s network segment to the same as the router.
STEP 4: Set the PC’s network segment to the original one.
STEP 5: Connect the Switcher and PC(s) to the router. In the same LAN, each PC is able to control the Switcher asynchronously. Then
it’s able to control the device via TCP/IP communication software.
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
29
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 7: TCP/IP CONTROL
7.2 TCP/IP COMMUNICATION SOFTWARE CONTROL
(Example of TCPUDP software)
1. Connect a computer with TCPUDP software to the Switcher. Open the TCPUDP software (or any other TCP/IP communication
software) and create a connection, then enter the IP address and port of Switcher (default IP: 192.168.0.178, port:4001):
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 7-3. CONNECT TO TCPUDP
2. Enter commands in designed area to control the switcher.
30
FIGURE 7-4. CONTROL INTERFACE OF TCPUDP
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 7: TCP/IP CONTROL
7.3 WEB-BASED GUI CONTROL
The switcher can be controlled via web-based GUI. It allows users to interact with the switcher through graphical icons and visual
indicators.
Access the GUI interface through any one of the following methods:
Access through web browser: Type the default IP 192.168.0.178 in the browser at first login. The IP address also can be found via
sending “%9964.” on RS-232 control software.
Access through UPnP: Go to My Network Place in your PC, and click the icon named the Matrix Switcher
PCs running Windows XP may have issues in finding the UPnP icon. Follow these steps to switch on UPnP protocol:
1. Add UPnP component: go to “Control Panel” -> double-click “Add/Delete Programs” -> double-click “Add/Delete windows
component” ->tick “UPnP” ->click “Next” -> click “OK”
2. Enable Windows Firewall: go to “Control Panel” -> double-click “Windows Firewall” -> click “Others” -> tick “UPnP framework”
3. Enable UPnP auto-starting: go to “Control Panel” -> double-click “Administrative Tools ” -> double-click “Services” -> find and
click SSDP Discovery Servic and Universal Plug and Play Device Host -> click “OK” UPnP will now automatically start when you
turn on your computer.
4. Reboot the device.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
This system divides into administrator and user mode.
Administrator mode: User name: admin; Password: admin (default setting)
User mode: User name: user; Password: user (default setting)
NOTE: Log in as admin can access more configuration interfaces than user. Here is a brief introduction to the interfaces.
It will enter the scene management interface (left) after login. This provides a direct scene switch. The chart below illustrates the
main structure of the GUI interfaces.
FIGURE 7-5. LOGIN TO GUI
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
31
CHAPTER 7: TCP/IP CONTROL
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
The web-based GUI system can be divided into Switch Control and System Setting menu, but log in as user will only access Switch
Control.
Click the arrow rectangle icon at the left-bottom corner to enter Switch Control menu.
Click the gear icon at the left-bottom corner to enter System Setting menu.
32
FIGURE 7-6. GUI INTERFACES MAIN STRUCTURE
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 7: TCP/IP CONTROL
7.3.1 SWITCH CONTROL
This menu has 3 selectable interfaces in total, including a scene switch interface and an I/O switch interface.
Scene Switch
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 7-7. SCENE MENU
All ten scenes are shown in above interface.
Select a scene and then click “Load” to invoke the selected scene.
Click “Cancel” to cancel the current operation.
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
33
CHAPTER 7: TCP/IP CONTROL
I/O Switch
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 7-8. CONTROL MENU
The button matrix displays every possible connection between every input and output. Users can carry out the connections by clicking the
corresponding button.
For example:
STEP 1: Select button 1 in the INPUT column.
STEP 2: Select button 10 in the OUTPUT column (If all OUTPUT ports in needed, you only need to click “All”)
STEP 3: Choose a scene that you want to save.
STEP 4: Click “Confirm” to save the setting ,or Click “Clear” to clear setup.
7.3.2 SYSTEM SETTING
This menu has four submenu items total, including configuration, status, EDID and password.
Configuration
The Configuration menu has submenu items total, including Resolution, VGA Port, Network, Audio In, Audio Out and Audio port.
1. Configure Output Resolution
34
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 7: TCP/IP CONTROL
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 7-9. CONFIGURE OUTPUT RESOLUTION MENU
In this interface, you can set the output resolution.
All inputs learn EDID from 1 output: Output + To All Inputs
Undo the previous input: click Cancel
FIGURE 7-18. EDID INTERFACE
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
39
CHAPTER 7: TCP/IP CONTROL
Password
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 7-19. PASSWORD
In this interface, you can:
Set password: max of 10 numbers/letters
Configure front panel lock status
Inquire about GUI and Hardware versions
NOTE: Remember to click Save to save the settings.
Notes on the front panel icon:
ON icon: Front panel button unlocked
OFF icon: Front panel button locked
Press the button to switch between the 2 states.
NOTE: Clear the cache of the browser beforehand to ensure reliable GUI operation.
7.4 PORT MANAGEMENT
IP address, subnet mask, and Gateway of the switcher can be modified via GUI from the above description, but beyond that users
can configure the IP port, including IP reset, password reset, and IP module firmware update on the WebServer.
1. Type the designed website (Default: 192.168.0.178:100, changeable) in your browser.
2. Enter correct username and password to log in the WebServer:
Username: admin; Password: admin
40
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 7: TCP/IP CONTROL
Here is the main configuration interface of the WebServer:
FIGURE 7-20. TCP/IP CONFIGURATION
In this interface, you can:
Change website display language.
Modify network settings: Go to Internet Settings -> WAN.
Upgrade TCP/IP module: Go to Administration -> Upload Program -> Select program file -> Start upgrading.
Reboot the device after upgrading.
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
41
CHAPTER 8: FIRMWARE UPGRADE THROUGH USB PORT
The matrix switcher has a USB port for online firmware upgrade on the front panel.
Follow these steps to upgrade firmware:
STEP 1: Copy the upgrade software and the latest upgrade file (.bin) to PC.
STEP 2: Connect the USB ports of the matrix switcher and the PC via USB cable.
STEP 3: Double-click the update software icon (see below).
FIGURE 8-1. UPDATE SOFTWARE ICON
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
It will enter the upgrade interface shown below.
FIGURE 8-2. UPGRADE INTERFACE
STEP 4: Click Connect USB.
STEP 5: Click Open to load the upgrade file, then click Update to start firmware upgrading.
NOTE: To ensure available control, the COM number of the PC should be 1–9.
42
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
CHAPTER 9: DIMENSIONAL DRAWING
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 9-1. DIMENSIONAL DRAWING
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
43
CHAPTER 10: TROUBLESHOOTING
TABLE 10-1. PROBLEMS/CAUSES/SOLUTIONS
PROBLEM POTENTIAL CAUSESOLUTION
Losing color or no video signal output
No HDMI signal output in display while
local output is working normally
No splash screen in output devices
Cannot control the device via front
panel buttons
Cannot control the switcher via
a control device (a PC) through
the RS-232 port
Static becomes stronger when
connecting the video connectors
1. The cables may not be connected correctly or
may be broken.
2. Failed or loose connection.
1. Loose cable connection.
2. The display doesn’t support the resolution
1. Poor quality of the connecting cable.
2. Poor contact at the input/output end.
Front panel buttons are locked.Send command /%Unlock; to unlock..
1. Wrong RS-232 communication parameters.
2. The switcher is broken.
Bad grounding.
1. Check whether the cables are connected
correctly and are in working condition.
2. Make sure the connection is good.
1. Reconnect the devices and make sure they’re
well contacted.
2. Set the output resolution to another supported
resolution or to Auto.
1. Change for another cable of good quality.
2. Reconnect the devices and make sure they’re
well contacted.
1. Make sure the RS-232 communication
parameters are correct.
2. Contact Black Box Technical Support
at 877-877-2269 or info@blackbox.com
Check the grounding and make sure it is
connected well.
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
NOTE: If the problem persists after following the above troubleshooting steps, contact Black Box Technical Support at 877-877-2269
or info@blackbox.com
44
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
APPENDIX A: REGULATORY INFORMATION
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
A.1 FCC STATEMENT
Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. However, there is no guarantee that interference will not occur in a particular installation. This equipment
generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or telephone
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
To meet FCC requirements, shielded cables and power cords are required to connect this device to a personal computer or other
Class B certified device.
This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de classe B prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
A.2 CE AND ROHS2
This product complies with CE and ROHS2 certifications.
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
45
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
APPENDIX A: REGULATORY INFORMATION
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
A.3 NOM STATEMENT
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de
una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que
impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato;o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
46
1. 8 7 7. 87 7. 2 2 6 9BLACKBOX.COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
APPENDIX B: DISCLAIMER/TRADEMARKS
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
B.1 DISCLAIMER
Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover
damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation
may revise this document at any time without notice.
B.2 TRADEMARKS USED IN THIS MANUAL
Black Box and the Black Box logo type and mark are registered trademarks of Black Box Corporation.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.