1.1 In te r faces ..................................................................................................................................................................................................7
1.1.1 D V I-D Singl e -L i n k ................................................................................................................................................................................................ 7
1.2 .1 C ATx ..................................................................................................................................................................................................8
1.2.3 Coa xial ............................................................................................................................................................................................ 10
1.3.1 CPU Board .......................................................................................................................................................................................................... 10
1.3.2 I/O Port CATx ..................................................................................................................................................................................................... 11
1.3.3 I/O Port SFP ......................................................................................................................................................................................................12
1.3.4 I/O Port SDI ........................................................................................................................................................................................................12
1.4 Power Supply .......................................................................................................................................................................................... 12
2. OVERVIE W .................................................................................................................................................................................... 16
2.3 System Overview .................................................................................................................................................................................... 17
2.4 Product Range ........................................................................................................................................................................................18
2.7 Diagnostics and Status .......................................................................................................................................................................... 26
2.7.1 Status LEDs ........................................................................................................................................................................................................26
2.7.2 Port Status .........................................................................................................................................................................................................32
2.7.3 Port Status Matrix Grid ....................................................................................................................................................................................36
2.7.5 Network Status .................................................................................................................................................................................................39
2.7.6 Firmware Status Matrix ................................................................................................................................................................................... 41
2.7.7 Firmware Status Extender ..............................................................................................................................................................................43
2.8 Trace Function ....................................................................................................................................................................................... 44
2.10 S NM P .....................................................................................................................................................................................................47
2.11 System Check ....................................................................................................................................................................................... 51
2.12 Device Finder ........................................................................................................................................................................................52
3.2 System Setup .........................................................................................................................................................................................54
3.3 Example Applications ............................................................................................................................................................................55
3.3.2 Video Matrix ......................................................................................................................................................................................................57
4.2 Control Options ......................................................................................................................................................................................61
4.2.1 Control via OSD .................................................................................................................................................................................................61
4.2.2 Control via Java Tool .......................................................................................................................................................................................65
4.2.3 Control via Serial Interface .............................................................................................................................................................................71
4.3.1 Virtual CPU ........................................................................................................................................................................................................72
4.4 System Settings ..................................................................................................................................................................................... 76
4.4.1 System Data ......................................................................................................................................................................................................76
4.4.2 Automatic ID .....................................................................................................................................................................................................79
4.4.6 Date and Time ...................................................................................................................................................................................................92
4.5 User Settings ..........................................................................................................................................................................................95
4.5.1 User .....................................................................................................................................................................................................................95
4.5.2 Favorite List Users ...........................................................................................................................................................................................98
4.5.3 User Macros ....................................................................................................................................................................................................100
Flexible Port Extender Units ..................................................................................................................................................................................106
4.7 USB 2.0 Extender ..................................................................................................................................................................................107
4.8 Extenders for I/O Boards (USB 2.0/USB 3.0) .....................................................................................................................................109
4.9 Configuration of SDI ............................................................................................................................................................................. 112
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4.10 CPU Settings ....................................................................................................................................................................................... 114
4.11.1 C O N D e v i c es .................................................................................................................................................................................................. 117
4.11.2 Mouse and Keyboard ...................................................................................................................................................................................122
4.11.4 Favorite List Consoles .................................................................................................................................................................................127
4.11.7 Multi-Screen Control ....................................................................................................................................................................................135
4.12 Saving and Loading Configurations ..................................................................................................................................................138
4.12.1 Active Configuration ....................................................................................................................................................................................138
4.13 Export and Import Options ............................................................................................................................................................... 14 4
4.13 .1 E xp o rt Options ............................................................................................................................................................................................. 144
4.16 .1 M a t r i x U p d ate ................................................................................................................................................................................................152
5.1 Operation via Hotkeys .......................................................................................................................................................................... 158
5.1.1 D i re c t S witching ..............................................................................................................................................................................................158
5.1.3 Function Keys: <F1> — <F6> .........................................................................................................................................................................160
5.1.4 Addressing of Main and Sub Matrices .......................................................................................................................................................160
5.4 Switching of Single Extenders within Devices ..................................................................................................................................168
5.5 CON Switch ........................................................................................................................................................................................... 169
5.6 Multi-Screen Control ............................................................................................................................................................................ 170
5.7 USB 2.0 Switching ................................................................................................................................................................................ 171
5.9 Redundancy Function ..........................................................................................................................................................................173
5.10 Serial Interface ...................................................................................................................................................................................174
5.11 Power On and Power Down Functions .............................................................................................................................................. 175
5.11.1 R e s t a r t .............................................................................................................................................................................................................175
5.11.3 Power Down ...................................................................................................................................................................................................176
4
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5.12 Summary of Keyboard Commands ...................................................................................................................................................177
6.1 Power Supply Units ..............................................................................................................................................................................179
6.2 Fan Trays ...............................................................................................................................................................................................179
6.3 CPU Board ............................................................................................................................................................................................. 179
7.2 Video Interference ................................................................................................................................................................................181
7.3 Fan Malfunction .................................................................................................................................................................................... 181
7.4 Power Supply Units Malfunction ......................................................................................................................................................... 181
7.6 Failure at the Matrix ..............................................................................................................................................................................182
8. TECHNICAL SUPPORT .............................................................................................................................................................. 183
8.1 Support Checklist .................................................................................................................................................................................183
9. REGULATORY INFORMATION .................................................................................................................................................. 184
9.2 CE Declaration of Conformity .............................................................................................................................................................184
10. G L O S S A RY ............................................................................................................................................................................... 185
10.1 Video and KVM Technology Terms ...................................................................................................................................................185
11.2 Trademarks Used in this Manual .......................................................................................................................................................188
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SAFETY INSTRUCTIONS
To ensure reliable and safe long-term operation of your Modular KVM Matrix Switch, note the following guidelines.
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INSTALLATION
Only use the device according to this User Manual. Failure to follow these procedures could result in damage to the equipment
or injury to the user or installer.
Only use in dry, indoor environments.
The Modular KVM Matrix Switch and the power supply units can get warm. Do not install components in an enclosed space without
any airflow.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or manufacturer-approved replacements. Do not use a power supply
if it appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet
socket through to the power supply’s AC power input.
In case the device is equipped with one or more grounding screws, be sure to use these for normal operation to ensure the
grounding of the chassis.
Do not connect the link interface to any other equipment, particularly network or telecommunications equipment.
Only connect devices to the serial interface that are protected against short circuit currents and incorrect voltages at the serial
interface.
To disconnect the Modular KVM Matrix Switch from the power supply, remove the power cord cables of all power supply units
or switch supplies off.
Take any required ESD precautions.
To disconnect the device completely from the electric circuit, all power cables have to be removed.
6
REPAIR
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the Modular KVM Matrix Switch. There are no user serviceable parts inside.
Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com if there is a fault.
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1.1 INTERFACES
1.1.1 DVI-D SINGLE-LINK
The video interface supports the DVI-D protocol. All signals that comply with DVI-D Single Link norm can be transmitted.
This includes monitor resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p) or 2K HD (up to 2048 x 1152). Data rate is limited
to 165 MPixel/s.
1.1.2 US B-H ID
Modular KVM Desktop Switch devices with USB-HID interface support a maximum of two devices with USB-HID protocol.
Each USB-HID port provides a maximum current of 100 mA.
KEYBOARD
The Modular DKM Desktop Switch is compatible with most USB keyboards. Certain keyboards with additional functions may
require custom firmware to operate. Keyboards with an integral USB Hub (e.g., Mac keyboards) are also supported.
MOUSE
The Modular DKM Desktop Switch is compatible with most 2-button, 3-button and scroll mice.
OTHER USB-HID DEVICES
The proprietary USB emulation also supports certain other USB-HID devices, such as specific touch screens, graphic tablets,
barcode scanners or special keyboards. Support cannot be guaranteed, however, for every USB-HID device.
NOTE: Only two USB-HID devices are supported concurrently, such as keyboard and mouse or keyboard and touch screen.
A hub is allowed, but it does not increase the number of HID devices allowed.
To support other USB “non-HID” devices, such as scanners, web cams or memory devices, choose our devices with transparent
USB support.
1.1.3 RJ-45 (NETWORK)
The communication of the CATx devices requires a 1000BASE-T connection.
The cabling must comply with EIA/TIA-568-B (1000BASE-T) standards with RJ45 connectors at both ends. All four wire pairs are
used in both directions. The cabling is suitable for a full duplex operation. For the cable connection to a source (computer, CPU),
you must use a crossed network cable (cross cable).
1.1.4 RJ-45 (SERIAL)
Communication takes place with a transmission speed of 115.2 KBaud, regardless of the file format. The transmission takes place
with eight data bits and a stop bit, but without a parity bit. Limited hardware handshake (DSR) is possible.
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1.1.5 RJ-45 (INTERCONNECT)
Communication between CATx devices requires a 1000BASE-T connection.
Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ-45 connectors at both ends. All four cable wire pairs
are used.
1.1.6 FIBER SFP TYPE LC (INTERCONNECT)
Communication of fiber devices is performed via Gigabit SFPs that are connected to suitable fibers fitted with LC type connectors
(see Section 1.2.2).
The correct function of the device can only be guaranteed with SFPs provided by Black Box.
CAUTION: SFP modules can be damaged by electrostatic discharge (ESD). Consider ESD handling specifications.
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1.1.7 SDI (INTERCONNECT)
Communication of the SDI devices requires a mini coax connection with mini BNC connectors or 3G SFPs with transmission
speeds of 0.36 Gbit/s (SD-SDI, SMPTE 259M), 1.485 Gbit/s (HD-SDI, SMPTE 292M) and 2.97 Gbit/s (3G SDI).
1.2 INTERCONNECT CABLE
1. 2.1 C AT X
NOTE: A point-to-point connection is required. Operation with several patch fields is possible. Routing over an active network
component, such as an Ethernet Hub, Router or Matrix, is not allowed.
Avoid routing CATx cables along power cables.
CAUTION: To maintain regulatory EMC compliance, correctly installed shielded CATx cable must be used throughout
the interconnection link.
CAUTION: To maintain regulatory EMC compliance, all CATx cables need to carry ferrites on both cable ends close to the device.
TYPE OF INTERCONNECT CABLE
The Modular KVM Matrix Switch requires interconnect cabling specified for Gigabit Ethernet (1000BASE-T). The use of solid-core
(AWG24), shielded, CAT5e (or better) is recommended.
TABLE 1-1. CATX INTERCONNECT CABLE TYPES
CABLE TYPEDESCRIPTION
CATx Solid-Core Cable AWG24
CATx Patch Cable AWG26/8
NOTE: The use of flexible cables (patch cables) type AWG26/8 is possible, but the maximum possible extension distance is halved.
8
Cable S/UTP (CAT5e) cable according to EIA/TIA- 568-B. Four pairs of AWG24 wires.
Connection according to EIA/TIA-568-B (1000BASE-T).
Cable S/UTP (CAT5e) cable according to EIA/TIA- 568-B. Four pairs of AWG26/8 wires.
Connection according to EIA/TIA-568-B (1000BASE-T).
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TABLE 1-2. MAXIMUM ACCEPTABLE CATX CABLE LENGTHS
CABLE TYPELENGTH
CATx Solid-Core Cable AWG24400 ft. (140 m)
CATx Patch Cable AWG26/8200 ft. (70 m)
1.2.2 FIBER
NOTE: A point-to-point connection is required. Operation with several patch fields is possible. Routing over an active network
component, such as an Ethernet Hub, Router or Matrix, is not allowed.
TABLE 1-3. FIBER INTERCONNECT CABLE TYPES
CABLE TYPEDESCRIPTION
Two fibers 9-µm
In-house patch cable
Single-mode 9-µm
Multimode 50-µm
Multimode 62.5–µm
In-house breakout cable
In-house or outdoor breakout cable, resistant
Outdoor cable, with protection against rodents
Two fibers 50-µm
In-house patch cable
In-house or outdoor breakout cable, resistant
Two fibers 62.5-µm
In-house breakout cable
Outdoor cable, with protection against rodents
NOTE: Only use single-mode connection cables for fiber connections that are based on 3G SFPs.
TABLE 1-4. MAXIMUM ACCEPTABLE FIBER CABLE LENGTHS
CABLE TYPE1.25 G BPS3.125 G BP S
Single-mode 9-µm32,800 ft. (10,000 m)16,400 ft. (5000 m)
Multimode 50-µm (OM3)3280 ft. (1000 m)1640 ft. (500 m)
Multimode 50-µm1300 ft. (400 m)650 ft. (200 m)
Multimode 62.5-µm650 ft. (200 m)325 ft. (100 m)
NOTE: If you use single-mode SFPs with multimode fibers, you normally can increase the maximum acceptable length.
TABLE 1-5. TYPE OF CONNECTOR
CONNECTORLC CONNECTOR
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CHAPTER 1: SPECIFICATIONS
1.2.3 CO AX IAL
NOTE: A point-to-point connection is required.
TABLE 1-6. INTERCONNECT COAXIAL CABLE TYPES
CABLE TYPEDESCRIPTION
MIni coaxial cable AWG 18RG 6, 75 ohms impedance
TABLE 1-7. MAXIMUM COAXIAL CABLE LENGTH
BANDWIDTHMAXIMUM ACCEPTABLE CABLE LENGTH
0.270 Gbit/s1312 ft. (400 m)
1.485 Gbit/s459 ft. (140 m)
2.970 Gbit/s394 ft. (120 m)
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TABLE 1-8. TYPE OF CONNECTOR
CONNECTORMINI BNC CONNECTOR
1.3 CONNECTOR PINOUTS
1.3.1 CPU BOARD
TABLE 1-9. DVI-D SINGLE LINK CONNECTOR PINOUT
PICTUREPINSIGNALPINSIGNALPINSIGNAL
1 T.M.D.S. data 2- 9 T.M.D.S. data 1- 17 T.M.D.S. data 0-
2 T.M.D.S. data 2+ 10 T.M.D.S. data 1+ 18 T.M.D.S. data 0+
3 T.M.D.S. data 2 GND 11 T.M.D.S. data 1 GND 19 T.M.D.S. data 0 GND
8 Internal use 16 Hot Plug recognition 24 T.M.D.S. clock -
C1 Internal use C3 Internal use
C2 not connected C5 GND C4 Internal use
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CHAPTER 1: SPECIFICATIONS
TABLE 1-10. USB TYPE A CONNECTOR PINOUT
PICTUREPINSIGNALCOLOR
1 VCC (+5 VDC) Red
2 Data - White
TABLE 1-11. DB9 SERIAL RS-232, DTE CONNECTOR PINOUT
PICTUREPINSIGNALPINSIGNAL
3 Data + Green
4 GND Black
1 not connected 6 DSR
2 RxD 7 RTS
3 TxD 8 CTS
4 DT R 9 not connected
5 GND — —
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TABLE 1-12. RJ-45 CONNECTOR PINOUT
PICTUREPINSIGNALPINSIGNAL
1 D1+ 6 not connected
2 D1- 7 D2-
3 D2+ 8 not connected
4 not connected 9 not connected
1.3.2 I/O PORT CATX
TABLE 1-13. RJ-45
PICTUREPINSIGNALPINSIGNAL
1 D1+ 5 D3-
2 D1- 6 D2-
3 D2+ 7 D4+
4 D3+ 8 D4-
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CHAPTER 1: SPECIFICATIONS
1.3.3 I/O PORT SFP
TABLE 1-14. FIBER SFP TYPE LC
PICTUREDIODESIGNAL
1 Data OUT
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1.3.4 I/O PORT SDI
Data IN-
TABLE 1-15. MINI BNC (SDI)
PICTUREPINSIGNAL
1 Data IN
2
1.4 POWER SUPPLY
TABLE 1-16. MAXIMUM CURRENT/VOLTAGE
GND
PRODUCT CODEMAX. CURRENT/VOLTAGE
ACX576, ACX576S20 A, 100-240 VAC, 50/60 Hz
ACX28812 A, 100-240 VAC, 50/60 Hz
ACX1609 A, 100-240 VAC, 50/60 Hz
ACX080, ACX0485 A, 100-240 Vac, 50/60 Hz
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CHAPTER 2: OVERVIEW
TABLE 1-17. POWER REQUIREMENT
PRODUCT CODEMAX. CURRENT/VOLTAGE
ACX576, ACX576 S450 W max.without I/O boards
ACX288202 W max.without I/O boards
ACX160188 W max.without I/O boards
ACX08099 W max.without I/O boards
ACX04894 W max.without I/O boards
I/O board13 W max
1.5 ENVIRONMENTAL CONDITIONS
TABLE 1-18. TEMPERATURE AND HUMIDITY
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SPECIFICATIONVALUE
Operating Temparature41 to 113°F (5 to 45°C)
Storage Temparature-13 to 140°F (–25 to 60°C)
Relative HumidityMax. 80% non-condensing
TABLE 1-19. NOISE EMISSION
SPECIFICATIONVALUE
ACX576, ACX576S: max. 65 dBA per fan;
ACX288: max. 65 dBA per fan;
Sound Pressure Level (SPL)
ACX160: max. 65 dBA per fan;
ACX080: max. 46 dBA per fan;
ACX048: max. 58 dBA per fan
TABLE 1-20. HE AT DISSIPAT I O N
SPECIFICATIONVALUE
Thermal OutputCorresponds to power consumption in Watts (W)
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CHAPTER 1: SPECIFICATIONS
1.6 DIMENSIONS
TABLE 1-21. DIMENSIONS
PRODUCT CODESPECIFICATIONDIMENSION
ACX576
ACX576S
ACX288
AC X160
ACX080
ACX048
Matrix43.75"H x 17.7"W x 17.1"D (110.8 x 45 x 43.5 cm)
Shipping Box49"H x 25.6"W x 26.8"D (124.5 x 65.1 x 68.1 cm)
Matrix43.75"H x 17.7"W x 17.1"D (110.8 x 45 x 43.5 cm)
Shipping Box49"H x 25.6"W x 26.8"D (124.5 x 65.1 x 68.1 cm)
Matrix12"H x 19"W x 22.8"D (33 x 48.3 x 57.8 cm)
Shipping Box29.9"H x 25.6"W x 26.8"D (76 x 65 x 68 cm)
Matrix12"H x 19"W x 15.8"D (33 x 48.3 x 40 cm)
Shipping Box21.3"H x 25.6"W x 26.8"D (54 x 65 x 68 cm)
Matrix9.1"H x 19"W x 7"D (23 x 48.3 x 17.8 cm)
Shipping Box14.2"H x 25.2"W x 22.4"D (36 x 64 x 57 cm)
Matrix9.1"H x 19"W x 5.3"D (23 x 48.3 x 13.3 cm)
Shipping Box12.4"H x 25.2"W x 22.4"D (31.6 x 64 x 57 cm)
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1.7 SHIPPING WEIGHT
TABLE 1-22. SHIPPING WEIGHT
PRODUCT CODESPECIFICATIONWEIGHT
ACX576, ACX576 S
ACX288
AC X160
ACX080
ACX048
Matrix170 lb. (77.3 kg)fully equipped
Shipping Box190.6 lb. (86.6 kg)
Matrix76.2 lb. (34.6 kg), fully equipped
Shipping Box90.6 lb. (41.1 kg)
Matrix60.0 lb. (26.3 kg), fully equipped
Shipping Box69.9 lb. (31.7 kg)
Matrix24.5 lb. (11.1 kg), fully equipped
Shipping Box34.4 lb. (15.6 kg)
Matrix19.6 lb. (8.9 kg), fully equipped
Shipping Box26.7 lb. (12.1 kg)
1.8 MT BF
The following table contains the mean time between failure (MTBF) in power-on hours (POH). The estimate is based on the FIT
rates of the parts included. FIT rates are based on normalized environmental conditions of T = 140° F (60° C) and activation energy
(Ea) of 0.7 eV. Calculations are based on 90% confidence limit.
We estimate that inside the housing, temperature will be 59° F (15°C) higher than the ambient temperature. Therefore, the MTBF
calculation refers to an ambient temperature of 113° F (45° C). The humidity is limited to 60%.
14
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CHAPTER 1: SPECIFICATIONS
TABLE 1-23. MEAN TIME BETWEEN
FAILURE (MTBF) IN POWER-ON HOURS
(POH)
PRODUCT CODEPOH
ACX576200,000
ACX576S200,000
ACX288260,000
AC X160310,000
ACX080320,000
ACX048350,000
CPU board480,000
I/O board SFP500,000
I/O boa rd CATx410,000
ACX288/ACX160 PSU200,000
ACX080, ACX048 PSU130,000
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2.1 APPLICATION
The Modular KVM Matrix Switch is used to establish connections from consoles (monitor, keyboard, mouse and other peripheral
devices) to various sources (computer, CPU).
In its maximum configuration, up to 576 independent ports can be defined and switched either as a console or a CPU. The
Modular KVM Matrix Switch is designed to operate with extenders that are able to transmit video, KVM and USB 2.0 signals. But it
can also be used as a video matrix.
The connection between the matrix and the peripheral devices, such as KVM extenders or video sources, can be made by CATx,
fiber, or coaxial cables.
The matrix serves as a repeater and can be run at a maximum distance of 6.2 miles (10 km) from the consoles and 6.2 miles
(10 km) from the sources.
2.2 ACCESS OPTIONS
The following options are available to configure and operate the Modular KVM Matrix Switch.
TABLE 2-1. SWITCH ACCESS OPTIONS
ACCESS OPTIONSYMBOL
OSD
OSD
Ja va Too l
Serial Interface
RS232
ControlBridge
16
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2.3 SYSTEM OVERVIEW
A Modular KVM Matrix Switch system consists of a Modular KVM Matrix Switch and, for KVM applications, one or more CPU Units
/ CON Units. The Modular KVM Matrix Switch is connected to the CPU Units / CON Units by interconnect cables or directly to the
video devices where used as a video matrix.
CPU Units are connected directly to the sources (computer, CPU) by the provided cables.
Monitor(s), keyboard and mouse are connected to the CON Units.
Communication between the Modular KVM Matrix Switch and the CPU Units / CON Units occurs over the respective interconnect
cables.
TABLE 2-2. SYSTEM OVERVIEW DIAGRAM COMPONENTS
NUMBER IN FIGURE 2-1COMPONENT
1Source (computer, CPU)
2CPU units
3Interconnect cable
4Modular KVM Matrix Switch
5CON units
6Console (monitor, keyboard, mouse)
NOTE: See Section 3.3 for installation examples.
FIGURE 2-1. SYSTEM OVERVIEW
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CHAPTER 2: OVERVIEW
2.4 PRODUCT RANGE
TABLE 2-3. PRODUCT RANGE
PART NUMBERDESCRIPTION
ACX576, ACX576SModular K VM Matrix Switch with 576 ports, unpopulated
ACX288Modular KVM Matrix Switch with 288 ports, unpopulated
ACX160Modular K VM Matrix Switch with 160 ports, unpopulated
ACX080Modular KVM Matrix Switch with 80 ports, unpopulated
ACX048Modular KVM Matrix Switch with 48 ports, unpopulated