Black Box ACX576, ACXC8FHS, ACXC16FHS Quick Start Manual

STEP X - Name of Step

24/7 TECHNICA L SUPPORT AT 877.877.2269 OR V ISIT BLACKBOX.COM

DK M F X MOD ULAR KVM M ATRIX SW ITCHES SERIES

KVM
SWITCHES

QUICK START GUIDE

STEP 1 - Check the Package Contents

WHAT'S INCLUDED

Your package should contain the following
items. If anything is missing or damaged,
contact Black Box Technical Support
at 877-877-2269 or [e-mail]

• MODULAR KVM MATRIX SWITCH

• (1) POWER CORD PER BUILT-IN POWER
SUPPLY UNIT

• (1) SERIAL CONTROL CABLE

• MOUNTING ACCESSORIES

• THIS QUICK START GUIDE

OPTIONAL: DOWNLOAD USER MANUAL

For product specifications and regulatory
information, refer to the User Manual. You can
download this document from our web site.

1. Go to www.blackbox.com

2. Enter the part number (for example, ACX576)
in the search box.

3. Click on the product in the “Product Results”
page.

4. Click on the “Support” tab on the product
page, and select the document you wish to
download.

If you have any trouble accessing the Black Box
site to download the manual, you can contact
our Technical Support at 877-877-2269
or [e-mail]

STEP 2 - Set Up the System Matrix

FIRST-TIME USERS

If you are a first-time user, we recommend that
your set up the system in a single room. This
will allow you to identify and solve any cabling
problems and experiment with your system
more conveniently.

MATRIX SETUP

1. Install the CPU and I/O boards.

2. Connect a keyboard, mouse, and monitor to
the CPU board of the matrix.

3. Connect the matrix switch to the power
supply.

4. Open the On-Screen Display (OSD) using the
following hotkey combination:

Press <Left-Shift> twice rapidly, then <o> and
subsequently <esc>.

5. Log in to the Configuration menu with
administrator rights using the default account:

user name: admin

password: admin

6. Configure your system as required.

7. Optional: Establish a network connection
between the matrix switch and the software
tool so you can set an extended configuration
(refer to the user manual).

Default IP adress: 192.168.100.99

DHCP is deactivated by default.

NOTE: When installing several matrices at the
same time, we strongly recommend that you
install them in sequence and assign unique IP
addresses to avoid IP address conflicts.

NOTE: If you wish to enable the Java Tool,
you will need to enable this in the
Configuration Menu under System.

STEP 3 - Set Up the Extenders

EXTENDER SETUP

1. Connect the CON units to the matrix using
the interconnect cables (CATx).

2. Connect the CON units to the input devices
to be used (for example, keyboard and mouse).

3. Connect the power supply units to the CON
units.

4. Check the basic function of the CON unit by
opening the OSD with the hotkey combination:

Press <Left-Shift> twice rapidly, then <o>
Close the OSD by pressing <Left-Shift> +

<esc>

5. Connect the source (computer, CPU) to the
CPU unit of the extender using the provided
connection cables.

6. Connect the CPU unit to the matrix using the
interconnect cables (CATx or fiber).

7. If you have a video matrix, connect the
video source directly to the matrix using the
interconnect cables (coax, fiber).

8. Connect the power supply units to the CPU
units.

9. Start the system.

STEP 4 - Contact Technical Support (Optional)

BEFORE CONTACTING TECH SUPPORT

Make sure you have read the user manual, and
then installed and set up your KVM matrix as
recommended.

SUPPORT CHECKLIST

Please have the following information
available before you call:

1. Company name, phone number, and email.

2. Type and serial number of the device (see
bottom of device).

3. Nature, circumstances, and duration of the
problem.

4. Involved components (such as graphic
source/CPU, OS, graphic card, monitor,
USB-HID/USB 2.0 devices, interconnect
cable).

5. Results from any testing you have done.

SHIPPING CHECKLIST

1. To return your device, contact Black Box
Technical Support at 877-877-2269 or info@
blackbox.com to get a Return Material
Authorization (RMA) number.

2. Package your device carefully, preferably
using the original box. Add all pieces you
received originally.

3. Note your RMA number visibly on your
shipment.

NOTE: Devices sent without an RMA number
cannot be accepted.

CONTACTING TECHNICAL SUPPORT

Via phone: [phone]

Via email: [e-mail]

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