Black Box ACU5800A Manual Manual
ACU5800A
®
®
Wizard DP Extender
A high performance KVM extender that can
transmit up to two high resolution DisplayPort
video streams plus high speed USB and digital/
analog audio .
Allows you to position your critical computing hardware in a secure and
temperature controlled environment while maintaining the user desktop
experience.
Customer
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
Wizard DP Extender
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.
Mac is a registered trademark of Apple Computer, Inc.
Linux is registered trademark of Linus Torvalds.
Windows is a registered trademark of Microsoft Corporation.
NetWare is a registered trademark of Novell, Inc.
Sun is a trademark of Sun Microsystems, Inc.
Unix is a registered trademark of UNIX System Laboratories, Inc.
BSD is a registered trademark of UUNet Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 60 seconds.
Page 2
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FCC and IC RFI Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used
properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has
been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart
B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which
case the user at his own expense will be required to take whatever measures may be necessary to correct
the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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Wizard DP Extender
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio cAgilityicado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal cAgilityicado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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Table of Contents
Contents
1. Specifications .............................................................................................................................................................................. 6
2. Introduction ............................................................................................................................................................................... 7
2.1 Video support ................................................................................................................................................................... 8
2.1.1 ED ID ma n ag ement ................................................................................................................................................ 9
2.2 USB support ..................................................................................................................................................................... 9
2.3 Serial communication support .......................................................................................................................................... 9
2.4 Audio support ................................................................................................................................................................ 10
2.5 Tips for achieving good quality links ................................................................................................................................11
2.6 Wizard DP Extender unit features ....................................................................................................................................12
3. Installation ................................................................................................................................................................................ 14
3.1 Mounting ........................................................................................................................................................................ 14
3.1.1 R ack Bra cke t s ...................................................................................................................................................... 14
3.2 Connections ....................................................................................................................................................................15
3.2.1 Transmitter video connections .............................................................................................................................15
3.2.2 Transmitter USB connections .............................................................................................................................. 16
3.2.3 Transmitter audio connections ............................................................................................................................17
3.2.4 Transmitter serial connection ............................................................................................................................. 19
3.2.5 Transmitter link connections ............................................................................................................................... 20
3.2.6 Transmitter power connection ........................................................................................................................... 21
3.2.7 Receiver video display connections ..................................................................................................................... 22
3.2.8 Receiver USB connections .................................................................................................................................. 24
3.2.9 Receiver audio connections ................................................................................................................................ 26
3.2.10 Receiver digital audio support .......................................................................................................................... 28
3.2.11 Receiver serial connection ................................................................................................................................. 29
3.2.12 Receiver link connections .................................................................................................................................. 30
3.2.13 Receiver power connection .............................................................................................................................. 31
4. Configuration ........................................................................................................................................................................... 32
4.1 Performing an upgrade ................................................................................................................................................... 32
4.2 Choosing the audio input mode ..................................................................................................................................... 33
5. Operation ................................................................................................................................................................................. 34
5.1 Front panel indicators ...................................................................................................................................................... 34
5.2 Operating Modes ........................................................................................................................................................... 35
5.3 Using hotkeys ................................................................................................................................................................. 36
5.3.2 The Dashboard .................................................................................................................................................. 37
6. Further information .................................................................................................................................................................. 38
Appendix A. Options port pin-out ........................................................................................................................................ 39
Appendix B. EDID management ........................................................................................................................................... 40
Appendix C. Tested video resolutions ..................................................................................................................................41
Appendix D. Link cable interference protection .................................................................................................................. 42
Appendix E. Safety information ............................................................................................................................................ 43
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Wizard DP Extender
1. Specifications
Casing (w x h x d): 198mm (7.92”) x 44mm (1.76”) x 120mm (4.8”)
Construction: 1U compact case, robust metal design
Weight: 0.75kg (1.65lbs)
Mount kits: Rack mount - single or dual units per 1U slot.
VESA monitor / wall mount chassis.
Power to adapter: 100-240VAC 50/60Hz, 0.8A,
Power to unit: 5VDC 20W
Operating temp: 0ºC to 40ºC (32ºF to 104ºF)
Approvals: CE, FCC
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Chapter 2: Overview
2. Introduction
Thank you for choosing the Black Box Wizard DP Extender, a high performance DisplayPort KVM (Keyboard, Video, Mouse)
extender that enables you to locate your critical computing hardware in a secure and temperature controlled environment, away
from the user work station, whilst maintaining the same user desktop experience.
Using either one or two CATx cable links you can achieve separation distances of up to 150 meters/492 feet between the transmitter and receiver units. At such distances the units can transfer high resolution video of up to 1080p quality, USB 2.0 (low/full
and Hi-Speed), digital and analog audio plus RS232 serial.
The units actively monitor the link quality and at link distances of less than 100 meters/328 feet, High Rate Mode* becomes possible; providing a second video port and more than twice the video bandwidth capability. In High Rate Mode, there is more than
enough video bandwidth to support a single very high resolution 2560 x 1600 display or two 1920 x 1200 displays (@ 60Hz
refresh) or even 4K video - 4096 x 2160 (@ 30Hz refresh, single display).
* subject to link cable quality
Wizard DP Extender
Transmitter
Main CATx link carries:
Video
Keyboard/mouse True USB Emulation
Audio
RS232 Serial
Wizard DP Extender
Receiver
Optional CATx link
carries:
Hi-Speed USB only
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Wizard DP Extender
2.1 Video support
Wizard DP Extender works hard to transfer the highest possible video bandwidth between the transmitter and receiver units. To
allow for the differing grades of CATx links used to join the transmitter and receiver, Wizard DP Extender periodically checks the
quality of link A (the primary cable joining the transmitter and receiver). In this way it can accurately determine which of two
video transfer modes can be supported. Please see Tips for achieving good quality links for further information. Please also
see Tested video resolutions.
On the front panel, the HR indicator will illuminate when High Rate mode is available, whereupon the second video port is enabled and the total available bandwidth for video signals is more than doubled.
The manner in which bandwidth is made available to the two video ports differs between the Low and High Rate modes, as
described here:
Low rate mode
During low rate mode, the secondary video port is
disabled and a total bandwidth of 148.5
MegaPixels per second is made available to the primary video port. This is more than enough to sup-
port a single 1080P video display.
High rate mode
This diagram indicates how the total bandwidth of the high rate mode can be shared
between the two video ports.
Video port 1 (which has priority) may take up 280 MegaPixels per second (of the total 308 Mpix /sec
bandwidth); while port 2 can use a maximum of 154 MPix /sec (subject to port 1 using no more than
154 MPix/sec of the available total bandwidth).
For example:
A single WQXGA
mode display could
consume nearly all
of the port 1 band
width alone, or...
... two WUXGA
mode displays could
share the total evenly.
Note: The example modes shown here
are for illustrative purposes and are based
upon average requirements for current
video displays. Video displays from some
manufacturers may consume more signal
bandwidth than those shown here.
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* All approximate video mode bandwidth figures are quoted with reduced
blanking.
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Chapter 2: Overview
2.1.1 EDID management
Wizard DP Extender intelligently manages the EDID (Extended Display Identification Data) information that each video display provides (detailing their supported resolutions) before reporting them to the host PC. In this way Wizard DP Extender can mask the
resolution modes that cannot be supported within the available bandwidth. The display attached to Video port 1 will always be
given priority. If sufficient bandwidth does not exist for the modes declared by the second display, then it will not be reported to
the host PC. Please see Appendix B for details about how the EDID details supplied by each display are managed.
2.2 USB support
Wizard DP Extender units provide support for a wide range of USB devices via four ports on the receiver unit. Three of the ports
(labeled A) support low/full speed (v2.0) USB and are made possible using our proprietary True USB Emulation technique which is
specifically designed to overcome the problems usually encountered when remotely connecting USB keyboards and mice. The
fourth port (labeled B) provides Hi-Speed (v2.0) USB with transfer rates up to 480Mbits/sec.
The three A ports support only USB keyboards and mice.
Port B provides Hi-Speed USB support for mass storage and isochronous devices.
Note: Availability of the fourth (B) USB port depends upon the use of CATx Link B which is used solely for the transport of
Hi-Speed USB signals.
2.3 Serial communication support
The Wizard DP Extender transmitter and receiver both have serial Options ports which are used for firmware upgrades but are
also available during normal use for transferring high speed serial data across the CATx link. This means that you can connect the
serial port of the Host computer to the transmitter and any serial device to the receiver. These can then freely communicate at up
to 115,200 baud across the transparent link. No serial configuration is required on the Wizard DP Extender units as they merely
pass through the serial signals.
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Wizard DP Extender
2.4 Audio support
The Wizard DP Extender units can transfer analog and digital audio signals across the CATx cable link. Standard analog audio is
supported through 3.5mm jacks on the transmitter and receiver units: Line In/Out on the transmitter; Line In/Out plus
Microphone/Headphones on the receiver.
Additionally, the Line In socket on the transmitter and the Line Out socket on the receiver are dual purpose. They can accept
either 3.5mm analog jacks or mini-TOSLINK optical fibre connectors. The latter provide access to the optical S/PDIF (Sony/Philips
Digital InterFace) capabilities supported by the Wizard DP Extender system, which transmits PCM (Pulse Code Modulation) audio
at 96KHz. The digital and analog channels run independently alongside each other via the CATx link.
(A)
(A) TOSLINK connector with mini-TOSLINK converter
(B) Mini-TOSLINK connector
(C) Standard analog 3.5mm stereo jack
(B)
(C)
Third party adaptors (not supplied) are available to convert between the mini-TOSLINK connections used on the Wizard DP
Extender units and the more common full size TOSLINK connectors found on many audio/visual devices.
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Chapter 2: Overview
2.5 Tips for achieving good quality links
Due to the large volumes of data that must be transferred between the transmitter and receiver, every Wizard DP Extender installation is highly dependent upon good quality CATx cable links. Video performance is particularly reliant on high speed communication channels. For this reason, the Wizard DP Extender units periodically test the link quality to determine which of two video
transfer modes can be supported: Low Rate or High Rate. Please see Video support for details about high and low rate video
modes.
The main factors that affect link quality are:
• ThelengthandtypeofCATxcableused1,
• Thenumber,lengthandtypeofintermediatepatchconnections,
• Thequalityofthecableterminations.
As illustrated in the table below, the cable type has quite a marked affect on the maximum distance that can be achieved with
High Rate mode:
Low rate mode
2
High rate mode
3
As mentioned above, patch links affect performance. For each additional break/patch within a run, you will need to reduce the
distance given above by roughly 5 meters.
For best results, patch cables should be of type CAT 7a and be less than 2 meters in length. If patch cables are greater than 2
meters, then they must be CAT 7a.
We recommend the following CAT 7 shielded, foiled, twisted pair cables:
• Flexiblepatch cable Daetwyler 7702 (26AWG S/FTP)
• Bulkcable Daetwyler7120(23AWGS/FTP)
1
Essential cable properties
•Agauge(thickness)of23AWGorbetterisrecommended.
•Thecablescreeningshouldbe:S/ FTP,S/STPorPiMF.
Please see Appendix D - Link cable interference protection for details.
2
To achieve 150m (in LR mode), the cable thickness is important: Use 23AWG (or thicker).
3
To achieve 100m (in HR mode), both the thickness and screening are important: Use 23AWG (or thicker) with S/FTP screening.
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Wizard DP Extender
2.6 Wizard DP Extender unit features
The Wizard DP Extender units are housed within durable, metallic enclosures with port connectors situated on the front and rear
panels. The smart front faces also feature the operation indicators.
2.6.1 Transmitter - front
These six indicators clearly show the key aspects of operation:
• A On Main A link is connected.
Flashes Main A link is not connected.
Off No power is present.
• B On Optional B link is connected.
Off Optional B link is not connected.
• V1 On Video port 1 is connected and receiving video.
Flashes Video port 1 is connected but not receiving video.
Off Video port 1 is not connected.
2.6.2 Transmitter - rear
Main
A link
Indicators
• V2 On Video port 2 is connected and receiving video.
Flashes Video port 2 is connected but not receiving video.
Off Video port 2 is not connected.
• HR On High Rate mode is active.
Flashes High Rate mode is preferred but cannot be established, LR
mode active.
Off Low Rate mode is active.
• PS On Power connected.
Flashes Upgrade error (other indicators show error code).
Off No power.
Optional
B link
Power
input
USB
link A
port
Page 12
USB
link B
port
Primary
DisplayPort
video
input
Secondary
DisplayPort
video
input
Multi
function
Serial
port
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Audio
line
in/out
Line In
jack supports
mini-TOSLINK
2.6.3 Receiver - front
Chapter 2: Overview
Headphone/
microphone
sockets
• A On Main A link is connected.
Flashes Main A link is not connected.
Off No power is present.
• B On Optional B link is connected.
Off Optional B link is not connected.
• V1 On Video port 1 is connected and receiving video.
Flashes Video port 1 is connected but not receiving video.
Off Video port 1 is not connected.
Tru e
Emulation
USB ports
These six indicators clearly show the key aspects of operation:
2.6.4 Receiver - rear
Tru e
Emulation
USB port
Indicators
• V2 On Video port 2 is connected and receiving video.
Flashes Video port 2 is connected but not receiving video.
Off Video port 2 is not connected.
• HR On High Rate mode is active.
Flashes High Rate mode is preferred but cannot be established, LR
mode active.
Off Low Rate mode is active.
• PS On Power connected.
Flashes Upgrade error (other indicators show error code).
Off No power.
Hi-Speed
USB port
Power
input
Multi
function
Serial
port
Primary
DisplayPort
video
output
Secondary
DisplayPort
video
output
Main
A
link
Optional
B link
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Audio
line
in/out
Line Out
jack supports
mini-TOSLINK
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Wizard DP Extender
3. Installation
3.1 Mounting
There are three main mounting methods:
• Viathe(4)suppliedself-adhesiverubberfeet
• Viaoptionalrackmountbrackets
3.1.1 Rack Brackets
The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot:
Optional rack bracket part numbers:
Single mount: RMK2004
Dual mount: RMK2004-2
NOTE: The units and their power supplies generate heat when in operation and will become warm to the touch. Do not enclose
them or place them in locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient temperatures exceeding 104° F (40° C). Do not place the products in contact with equipment whose surface temperature exceeds
104° F (40° C).
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