Black Box ACU2500A User Manual
ServSwitch™ KVM Extender, HDMI and USB 2.0 over CATx
Easily extend both HDMI video and USB 2.0
up to 330 feet (100 m).
ACU2500A
Customer
Support
Information
ACU2500A
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
Trademarks Used in this Manual/FCC and IC RFI Statement
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc.
Mac and OS X are registered trademarks of Apple Computer, Inc.
Intel is a registered trademark of Intel Corporation.
Windows is a registered trademark of Microsoft Corporation.
Linux is a registered trademark of Linus Torvalds.
Any other trademarks mentioned in this manual are acknowledged to be the property of their respective owners.
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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ACU2500A
NOM Statement
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
ACU2500A
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Table of Contents
Table of Contents
1. Specifications ....................................................................................................................................................................... 5
2. Overview .......................................................................................................................................................................... 6
2.1 Introduction .................................................................................................................................................................6
2.2 About the ServSwitch KVM Extender, HDMI and USB 2.0 over CATx ..........................................................................6
2.3 What’s Included ........................................................................................................................................................... 6
2.4 Requirements ...............................................................................................................................................................6
2.5 Compatibility and Recommended Setup ...................................................................................................................... 7
2.6 Hardware Description ................................................................................................................................................... 8
2.6.1 Local Extender ................................................................................................................................................... 8
2.6.2 Remote Extender ............................................................................................................................................. 10
3. Installation ........................................................................................................................................................................ 12
3.1 Installing the Local Extender Unit ............................................................................................................................... 12
3.2 Installing the Remote Extender Unit ........................................................................................................................... 12
3.3 Connecting the Local Extender to the Remote Extender ............................................................................................ 12
3.4 Connecting Power to the Local Extender and Remote Extender ................................................................................ 13
3.5 Checking the Installation ............................................................................................................................................ 13
3.6 Connecting a USB Device ........................................................................................................................................... 13
4. Troubleshooting ................................................................................................................................................................. 14
4.1 Problems/Causes/Solutions ........................................................................................................................................ 14
4.2 Contacting Black Box .................................................................................................................................................15
4.3 Shipping and Packaging ............................................................................................................................................. 15
A. Technical Glossary .............................................................................................................................................................. 16
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ACU2500A
Chapter 1: Specifications
1. Specifications
Color — 36-bit, Deep Color, and x.v Color
Emissions — FCC Part 15 Class A, CE, ICES-003 Class A
Enclosure Material — Silver anodized aluminum
Environmental — RoHS2 (CE)
Immunity — CE EN 55024
Latency — Less than 1 ms
Power Available to USB Device at Remote Extender — 500 mA each port
Range — Up to 330 ft. (100 m) over solid-core CAT5e STP (or better) cable. Solid-core CAT6 STP recommended for best
performance.
USB Device Support and Throughputs — High-speed devices (USB 2.0): Up to 30 Mbps;
Full-speed devices (USB 2.0 and 1.1): Up to 12 Mbps;
Low-speed devices (USB 2.0 and 1.1): Up to 1.5 Mbps
Video Resolution and Depth — Video Resolution: High definition 1080p, 1920 x 1200, and 4K;
Depth: 2D and 3D
USB Hub Support — Any single chain can include up to (4) USB hubs
Connectors — Local Extender: (1) HDMI video in, (1) USB Type B receptacle, (1) RJ-45 link connector;
Remote Extender: (1) HDMI video out, (3) USB Type A receptacles, (1) RJ-45 link connector
Temperature Tolerance — Operating: 32 to 104° F (0 to 40° C);
Storage: -4 to +158° F (-20 to +70° C)
Relative Humidity — Operating: 20 to 80%, noncondensing;
Storage: 10 to 90%, noncondensing
Power — Input: 100–240 VAC, 50–60 Hz;
Output: 5 VDC, 3 A (15 W)
Size — Each unit: 1.2"H x 6.9"W x 4.4"D (3 x 11.2 x 17.4 cm)
ACU2500A
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Chapter 2: Overview
2. Overview
2.1 Introduction
The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling
requirements, and some understanding of USB devices.
NOTES provide additional useful and important information.
CAUTIONS provide important information about an operational requirement.
2.2 About the ServSwitch KVM Extender, HDMI and USB 2.0 over CATx
The Extender incorporates a proprietary USB and HD video technology, which enables users to extend both HDMI video and USB
2.0 up to 330 feet (100 m). The following proprietary USB features are included:
• True plug-and-play.
• Supports all major operating systems: Windows®, Mac OS X®, and Linux®.
• Reliable operation with USB 2.0 and 1.1 devices and hubs.
2.3 What‘s Included
• Local Extender
• Remote Extender
• (2) 5V DC power adapters
• USB Cable
• HDMI Cable
• Quick Start Guide and Warranty Information
NOTE: The product requires two power adapters, one for the local extender and one for the remote extender.
NOTE: This product supports CAT5e or better cabling (i.e., CAT6, CAT7, etc.). All references to “CAT5e” should be read as “CAT5e
or better.”
2.4 Requirements
To complete the installation, you will require the following items that are not included with the product:
• A computer that is USB compatible (with USB compliant operating system) and has an HDMI port;
• USB 1.1 or 2.0 compatible device(s);
• A minimum of CAT5e Shielded Twisted Pair (STP) cable with two CAT5e RJ-45 connectors (if using surface cabling), OR
• A minimum of CAT5e cabling with two information outlets and two CAT5e patch cords with CAT5e RJ-45 connectors (if using
premise cabling).
NOTE: While CAT5e STP is the minimum category of twisted-pair cabling, for the best experience, and to minimize interference
and crosstalk, CAT6 STP or better is strongly recommended. When using CAT5e cabling, the layout and quality of your
cable runs and connections becomes extremely important. Please refer to the Cabling information in Section 2.5 for details.
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ACU2500A
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