Black Box ACS4022A-R2-xx, ACS4222A-R2-xx, ACS2028A-R2-xx, ACS2009A-R2-xx, ACS2228A-R2-xx User Manual

...

ACS2009A-R2-xx, ACS2028A-R2-xx

ACS2209A-R2-xx, ACS2228A-R2-xx ACS4001A-R2-xx, ACS4022A-R2-xx ACS4201A-R2-xx, ACS4222A-R2-xx

DVI-D-Fiber-KVM-Extender

Single and DualHead

Manual

http://www.blackbox.com

DVI-D FIBER KVM-EXTENDER

Welcome to the DVI-D Fiber KVM-Extender

Family!

Thank you for purchasing an DVI-D Fiber KVM-Extender! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced RGB Graphic system will save you money, time, and effort.

That’s because our DVI-D Fiber KVM-Extender is all about breaking away from the traditional model of attaching a new display to DVI graphic source. Using the DV I-D Fiber KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away from your CPU.

Wherever long distances are required, e.g. airports, industrial plants, call- centres or in distributed computer centres, the DVI-D Fiber KV M-Extender is the b e st way, to solve all problems in remotely locating your console. 4 different types are available: Singlehead and Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB keyboard/mouse.

This manual will tell you all about your new DVI-D Fiber KVM-Extender, including how to install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The Converter product codes covered in this manual are:

The –xx- in the following P/N’s represents MM = Multimode and SM = Singlemode

ACS2009A-R2-xx: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse ACS2209A-R2-xx: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse ACS4001A-R2-xx: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse ACS4201A-R2-xx: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse

ACS2028A-R2-xx: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse +

serial/Audio

ACS2228A-R2-xx: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse +

serial/Audio Audio

ACS4022A-R2-xx: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse +

serial/Audio Audio

ACS4222A-R2-xx: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse +

serial/Audio Audio

DVI-D FIBER KVM-EXTENDER

Copyrights and Trademarks

Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be responsible for any loss, damage, or injury arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION. This indicates an important operating instruction that should be followed to avoid any potential damage to

hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of this product.

DVI-D FIBER KVM-EXTENDER

DECLARATION OF CONFORMITY

EUROPEAN UNION DECLARA TION OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this manual, together with the specified cables and t he maximum cable length <3m, the Units:

ACS2009A-R2-MM, ACS2009A-R2-SM, ACS2209A-R2-MM, ACS2209A-R2-SM ACS4001A-R2-MM, ACS4001A-R2-SM, ACS4201A-R2-MM, ACS4201A-R2-SM ACS2028A-R2-MM, ACS2028A-R2-SM, ACS2228A-R2-MM, ACS2228A-R2-SM ACS4022A-R2-MM, ACS4022A-R2-SM, ACS4222A-R2-MM, ACS4222A-R2-SM

are shielded against the generation of radio interferences in a ccord ance with the application of Council Directive 89/336/EEC as well as these standards:

EN 55022: 1999 Class A EN 55024: 1999

IEC 61000-4-2: 2001 IEC 61000-4-3: 2001 IEC 61000-4-4: 2001

EN 61000-3-2 2001 EN 61000-3-3 2002

The device was tested in a typical configuration with PC.

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful int erference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipm ent in a residential are a is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

DVI-D FIBER KVM-EXTENDER

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation, please note the following installation guidelines:

• Only use in dry, indoor environments.

• If the building has 3-phase AC power, try to ensure that equipment connected to the

Local and Remote units is on the same phase.

• The Remote unit, Local unit and any power supplies can get warm. Do not locate them

in an enclosed space without any airflow.

• Do not place a power supply directly on top of a unit.

• Do not obstruct a unit’s ventilation existing holes.

To safeguard against personal injury and avoid possible damage to equipment or property, please observe the following:

• Only use power supplies originally supplied with the product or manufacturer-approved replacements. Do not attempt to dismantle or repair any power supply. Do not use a power supply if it appears to be defective or has a damaged case.

• Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet socket through to the power supply’s AC power input.

• Do not attempt to modify or repair this product, or make a connection from the Fiber link interface (RJ45) to any other products, especially telecommunications or network equipment.

CONTENTS

Contents

1. Quick Setup 8

2. Overview 9

2.1 Introduction 9

2.2 Glossary 9

2.3 Features 11

2.4 Product Range 12

2.5 Compatibility 13

2.6 How to Use This Guide 14

3. Installation 15

3.1 Package Contents 15

3.2 Interconnection Cable Requirements 17

3.3 System Setup 18

3.4 Diagnostic LEDs 29

4. Ser vice Setup 31

4.1 Setup at the Local Unit 32

4.2 Setup at the Remote Unit 34

5. Troubleshooting 35 Appendix A: Example Applications 39 Appendix B: Rack Mount Options 41 Appendix C: Audio/Serial Support 45 Appendix D: Calling Technical Support 47 Appendix E: Specifications 49 Appendix F: Connectors 51

DVI-D FIBER KVM-EXTENDER

1. Quick Setup

This section briefly describes how to install your KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual.

Install system

1. Connect Remote unit to KVM.

2. Connect Local unit to CPU or switch.

3. Connect Local and Remote units with matching interconnection cable (Fiber).

4. Power up the system.

Power LED illuminated?

YES

Link LED illuminated ?

YES

Video OK LED ? illuminated ?

YES

Check p.s.u.’s and connection to power outlet

Check the Fiber cable, and Fiber connectors

Check settings of graphic card or boot CPU

Done

OVERVIEW

2. Overview

2.1 Introduction

A Fiber KVM Extender is mainly used, to extend the maximum distance between a CPU and his Keyboard / Monitor / Mouse considerably. In addition they are beneficial in installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/ Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far and EMI interferences may reduce the maximum distance and/or reliability. Using a DVI-D Fiber Extender system, these limitations are past. Retain your CPU in a secure rack cabinet or data center while accessing from a 140m remotely located place.

A basic KVM extension syst em comprises a Local unit (transmitter) and a Remote unit (receiver). The Local unit connects directly to the computer (or a KVM switch system) using the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the Remote unit. The Remote and Local units communicate video and data information along the interconnecting cable. Local units offer dual access, allowing the connection of a second user console close to the computer.

2.2 Glossary

The following terms are used in this guide:

Fiber

Singlemode

Mulitmode

KVM

Console

Dual Access

Singlehead

Dualhead

DVI

PSU

Singlemode or Multimode fiber cable. 9µ Singlemode-fiber cable 62,5µ Multimode- or

50µ Multimode-fiber cable Keyboard, Video and Mouse. Keyboard, Mouse and Monitor

A system allowing connection of Local and Remote user consoles. An extender system that supports one monitor + Keyboard/Mouse An extender system that supports two monitors + Keyboard/Mouse Digital Video standard, installed by Digital Display Working Group

(www.ddwg.org 3x 1,6 Gbit/sec. Signals are TMDS Level.

The desktop power supply connected to the Local/Remote unit.

) R, G, B, CLOCK in a data stream with up to

HID

Human Interface Devices are units, which are used for human access

to the CPU. They are a USB-device class of its own (e.g. Memory

Devices etc.). Besides of keyboard and mouse also touchscreen, light

pen, fingerprint sensor, graphic tablets etc. are HID devices

DVI-D FIBER KVM-EXTENDER

CPU with DVI-D Graphic card

Local Console

Optional

Monitor

DVI-D Fiber KVMExtender system

Serial / Audio

Remote Console

Optional

Monitor

DVI-D Fiber – KVM Extender system (example)

OVERVIEW

2.3 Features

All members of the DVI-D Fiber - DVI KVM Extender Series offer the following features:

• Support for DVI-D Graphic cards (all devices)

• Support for PS2-Keyboard and PS2-Mouse (ACS2028A-R2-xx and ACS2228A-xx)

• Support for USB-Keyboard and USB-Mouse (ACS4022A-R2-xx and ACS4222A-xx)

Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but

there is no guarantee for this! The DVI-D Fiber KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.

The device never supports more than two devices – Keyboard and Mous e or Keyboard and Touch screen, etc. but not e.g. Keyboard, Mouse and Touch screen simultaneously. A Hub is allowed but does not raise the number of supporte d de v ic e s

• Maximum resolution: DVI-D: 1920x1200@60Hz over all allowed distances

all resolutions below of 1600x1200 with refresh rates of at least 75Hz

• Supporting 16 Bit/24 Bit auto switching or fixed 24 Bit color depth (user selectable)

• Optional: On Single head devices, transparent serial port enables any serial device to be

extended (up to 19.2K Baud). The serial port may be used to extend one device (requiring handshaking lines) or up to three simple serial devices (no handshaking). Dualhead Units support Tx/Rx only (XON/XOFF)

• Bi-directional stereo audio (16-bit digitized) support enables high-quality, low-noise,

audio extension.

• Status indicator LEDs on each device.

• Small footprint chassis.

• Rack mount options available.

• CPU cables + Adapters included.

DVI-D FIBER KVM-EXTENDER

2.4 Product Range

There are sixteen products in the range and various upgrade kits:

DVI-D Fiber – Extender

Where: xx is MM is Multimode Device xx is SM is Singlemode Device

ACS2009A-R2-xx KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse

(Singlehead)

ACS2028A-R2-xx KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse

(Singlehead) + serial/audio

ACS2209A-R2-xx KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse

(Dualhead)

ACS2228A-R2-xx KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse

(Dualhead) + serial/audio

ACS4001A-R2-xx KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse

(Singlehead)

ACS4022A-R2-xx KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse

(Singlehead) + serial/audio

ACS4201A-R2-xx KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse

(Dualhead)

ACS4222A-R2-xx KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse

(Dualhead) + serial/audio

Upgrade Kits

ACS1009A-RMK 19”/1U Rack mount- Kit to mount up to 4 devices (lower

profile = Singlehead w/o serial/audio)

ACS2209A-RMK 19”/1U Rack mount- Kit to mount up to 4 devices

ACS2209A-PS 19”/1U rack mountable P.S.U. Input: 100..240VAC/0.5A;

Output 5VDC/7A to source up to 3 units. Requires one unit space in RMK (ACS2228A-RMK)

OVERVIEW

2.5 Compatibility

Interface Compatibility

• Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working

Group (www.ddwg.org 3x 1,6 GBit/sec. Signals are TMDS Level.

• PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with

enhanced features may also be supported with custom firmware.

• PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

• USB Keyboard: Compatible with all standard keyboards. Certain keyboards with

enhanced features may also be supported with custom firmware. Keyboards with built-in hub are also supported – but there are never more than two HDI devices supported.

• USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

) R, G, B, CLOCK in a data stream with up to

there is no guarantee for this! The DVI-D Fiber KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.

DVI-D FIBER KVM-EXTENDER

2.6 How to Use This Guide

This guide describes the installation and configuration of the DVI-D Fiber – Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started:

Connection & Compatibility

If you have purchased an Extender Kit, this will contain all the cables required to connect the Local unit to you r P C or KV M switch. Please see also: Package Contents (page 15)

For information about connection and installation, see Interconnection Cable Requirements, page 17.

DDC Information

Normally it is not necessary to make any adjustments to the DVI-D Fiber KVM-Extender. However, in some circumstances, it may be necessary to redefine the source of DDC Information for the CPU. By default, the DVI-D Fiber KVM-Extender uses its own internal DDC table. If this setting does not satisfy your requirements, the DDC table can either be switched to the locally attached screen or could be downloaded from remotely located screen and stored in the internal DDC table.

To modify the DDC-Setup, see Service Setup (page 31).

Selecting the moment of switching to the next frame

The transmissio n o f screen d a ta in not synchronous to the screen change of the graphic card. Normally, the transmission is terminated dur ing disp laying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame (somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching (default). On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.

To modify the switching behaviour, see Service Setup (page 31).

Selection of Color reduction for transfer acceleration

You can select, whether always 24 Bit colors (=full color depth) are transmitted or w h ether the compression algorithm automatically switches between 16 and 24 Bit colors to accelerate the data transfer (default). Normally the difference between 24 Bit and 16 Bit is not recognizable but under some special circum st anc es e.g. in photo processing installations. However, the automatic color switching enhances the count of frames, transmitted per second, fixed 24 Bit color depth gives smooth color grades under all circumstances. Please select to you choice the better mode.

To modify the color depth, see Service Setup (page 31).

Compatibility

Devices with PS2 connectors are NOT compatible to devices with USB connectors.

INSTALLATION

3. Installation

For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently.

3.1 Package Contents

You should receive the following items in your exten d er package (all types):

• DVI-D Fiber KVM-Extender- pair (Local Unit + Remote Unit)

• 2x 5V DC universal power supply for the DVI-D Fiber - Extender

• 2x US type power cord

• User manual (Quick Setup)

ACS2009A-R2-xx, ACS2028A-R2-xx, ACS2209A-R2-xx and ACS2228A-R2-xx (additionally):

• KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and

mouse connector and DVI-D video (DVI-D dual link male) connector – other side: DVID video (DVI-D dual link male) connector

• PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be

plugged in directly, without using an adapter)

DVI-D FIBER KVM-EXTENDER

ACS4001A-R2-xx, ACS4022A-R2-xx, ACS4201A-R2-xx and ACS4222A-R2-xx (additionally):

• DVI-D (1,8m) video cable (DVI-D dual link male-to-male)

• USB (1,8m) cable (USB type A to type B)

ACS2209A-R2-xx, ACS2228A-R2-xx, ACS4201A-R2-xx and ACS4222A-R2-xx (additionally):

• DVI-D (1,8m) video cable (DVI-D dual link male-to-male)

ACS2028A-R2-xx, ACS4022A-R2-xx (additionally):

• Serial link cable (1.8m) with one side DSUB9pin male connector – other side

DSUB9pin female connector – 1:1

• 2x audio cable (1.8m, 3.5mm stereo plugs)

ACS2228A-R2-xx and ACS4222A-R2-xx (additionally):

• 1x Serial link/ audio ZIP-type cable (1.8m) with one side DSUB9pin female connector +

2x 3.5mm stereo plugs – other side miniDIN8pin male connector – 1:1

If anything is missing, please contact Technical Support (see Appendix D – Calling Technical Support).

INSTALLATION

3.2 Interconnection Cable Requirements

To connect the Local and Remote units you will need:

• DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your

CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices ACS2028A + ACS2228A

• DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your

CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices ACS4022A + ACS4222A

• DVI: Connect the supplied DVI CPU cable set to your CPU (KVM.- Switch, etc.).

Please ensure that the connection is tension-free! Devices ACS2228A + ACS4222A

• Fiber Cable: Two strands of fiber are required for singlehead devices, four strands for

Dualhead devices.

Please note, that the a ll owed distance will depend o n devi ce type AND on used fiber type.

• Recommended cables:

ACSxxxxA-MM: Multimode type 50/125µ allowed distance app. 400m (1,300ft) ACSxxxxA-MM: Multimode type 62.5/125µ allowed distance app. 200m (650ft) ACSxxxxA-SM: Singlemode type 9/125µ allowed distance app. 10km (32,750ft)

A point to point connection is required. Having one or more patch panels in the line is pos sible and allow ed. Not allowed is a c onnection from the Fiber link interface (LC) to any other products, especially

telecommunications or network equipment.

Our expe riences show, that Singlemode devices regularly work well on Multimode Fibers where vice versa it will never do. In addition we found,

that Singlemode devices on Multimode fibers may extend the allowed distance on Multimode fibers to twice the regular length. Anyway this cannot be guaranteed and must be evaluated by the end-user at his own expense.

• Power Supply

Connect the supplied 5V/DC power supplies to the Plug terminal on the rear of both Local and Remote units.

DVI-D FIBER KVM-EXTENDER

3.3 System Setup

To install your D VI-D Fiber – Extender system:

1. Switch off all devices.

2. Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device

type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard connector is purple and the Mouse connector is green.

3. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse

connectors on the computer (or KVM switch). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard connector is purple and the Mouse connector is green.

4. Connect the interconnect cable to the INTERCONNECT socket(s)

5. Connect the 5V power supply to power the unit.

Only use the power supply originally supplied with this equipment or a manufacturer-approved replacement.

6. For a dual access system, connect the monitor for the Local console to the appropriate

port on the Local unit. The port may also be used to feed into a KVM switch.

To the local (PS2-) Keyboard-/ Mouse port you can attach a Keyboard directly or Mouse/ Keyboard together, using the delivered adapter.

To attach a local (USB-) Keyboard/Mouse, please use additional USB port(s) at your CPU or use a USB Hub in-between CPU and local unit’s USB connector.

7. Power up the system.

+ 40 hidden pages

Black Box ACS4022A-R2-xx, ACS4222A-R2-xx, ACS2028A-R2-xx, ACS2009A-R2-xx, ACS2228A-R2-xx User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual