Black Box ACS1009A, ACS4201A User Manual

ACS1009A

ACS2209A

ACS4001A
ACS4201A

DVI-D-CatX-KVM-Extender

Single and DualHead

Manual

http://www.blackbox.com

DVI-D CAT X KVM-EXTENDER

Welcome to the DVI-D Cat X KVM-Extender

Family!

Thank you for purchasing an DVI-D Cat X KVM-Extender! We appreciate your business,
and we think you’ll appreciate the many ways that your enhanced RGB Graphic system will
save you money, time, and effort.

That’s because our DVI-D Cat X KVM-Extender is all about breaking away from the
traditional model of attaching a new display to DVI graphic source. Using the DVI-D Cat X
KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away
from your CPU.

Wherever long distances are usual, e.g. airports, industrial plants, call- centres or in
distributed computer centres, the DVI-D Cat X K V M-Extender is the best way, to solve all
problems in remotely locating your console. 4 different types are available: Singlehead and
Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB
keyboard/mouse.

This manual will tell you all about your new DVI-D Cat X KVM-Extender, including how to
install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The
Converter product codes covered in this manual are:

ACS1009A: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse

ACS2209A: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse

ACS4001A: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse

ACS4201A: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse

2

DVI-D CAT X KVM-EXTENDER

Copyrights and Trademarks

©2005. All rights reserved. This information may not be reproduced in any manner without
the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall
not be liable for any direct, indirect, special, incidental or consequential damages in
connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the
property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer
assumes no responsibility for errors or omissions. Neither does the manufacturer assume any
liability for damages resulting from the use of the information contained herein. The
manufacturer reserves the right to change the specifications, functions, or circuitry of the
product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to
any other circumstances outside the manufacturer’s control (whether environmental or
installation related). The manufacturer shall not be responsible for any loss, damage, or injury
arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION. This indicates an important operating instruction
that should be followed to avoid any potential damage to

hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of
this product.

3

DVI-D CAT X KVM-EXTENDER

.

4

DECLARATION OF CONFORMITY

EUROPEAN UNION DECLARATION OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this
manual, together with the specified cables and the maximum cable length <3m, the
Units are shielded against the generation of radio interferences in accordance with the
application of Council Directive 89/336/EEC as well as these standards:

EN 55022: 1999 Class B
EN 55024: 1999

IEC 61000-4-2: 2001
IEC 61000-4-3: 2001
IEC 61000-4-4: 2001
IEC 61000-4-5: 2001

EN 61000-3-2 2001
EN 61000-3-3 2002

The device was tested in a typical configuration with PC.

5

DVI-D CAT X KVM-EXTENDER

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation, please note the following installation
guidelines:

• Do not use CATx-devices to link between buildings – please use fiber devices.

• Only use in dry, indoor environments.

• Do not use CATx-devices to link between buildings – please use fiber devices.

• If the building has 3-phase AC power, try to ensure that equipment connected to the

Local and Remote units is on the same phase.

• Try not to route a CATx link cable alongside power cables.

• The Remote unit, Local unit and any power supplies can get warm. Do not locate them

in an enclosed space without any airflow.

• Do not place a power supply directly on top of a unit.

• Do not obstruct a unit’s ventilation existing holes.

To safeguard against personal injury and avoid possible
damage to equipment or property, please observe the
following:

6

• Only use power supplies originally supplied with the
product or manufacturer-approved replacements. Do not
attempt to dismantle or repair any power supply. Do not
use a power supply if it appears to be defective or has a
damaged case.

• Connect all power supplies to grounded outlets. In each
case, ensure that the ground connection is maintained
from the outlet socket through to the power supply’s AC
power input.

• Do not attempt to modify or repair this product, or make
a connection from the CATx link interface (RJ45) to any
other products, especially telecommunications or
network equipment.

INHALTSVERZEICHNIS

Contents

1. Quick Setup 8

2. Overview 9

2.1 Introduction 9

2.2 Glossary 9

2.3 Features 11

2.4 Product Range 12

2.5 Compatibility 13

2.6 How to Use This Guide 14

3. Installation 15

3.1 Package Contents 15

3.2 Interconnection Cable Requirements 16

3.3 System Setup 17

3.4 Diagnostic LEDs 24

4. Troubleshooting 25
Appendix A: Example Applications 26
Appendix B: Rack Mount Options 28
Appendix D: Calling Technical Support 30
Appendix E: Specifications 32
Appendix F: Connectors 34

7

DVI-D CAT X KVM-EXTENDER

1. Quick Setup

This section briefly describes how to install your KVM extender system. Unless you are an
experienced user, we recommend that you follow the full procedures described in the rest of
this manual.

Install system

1. Connect Remote unit to KVM.

2. Connect Local unit to CPU or switch.

3. Connect Local and Remote units with matching interconnection cable
(CATx).

4. Power up the system.

Power LED
illuminated?

YES

Link LED
illuminated ?

YES

Video OK
LED ?
illuminated ?

YES

NO

Check p.s.u.’s and connection
to power outlet

NO

Check the CATx cable, and
CATx connectors

NO

Check settings of graphic card
or boot CPU

8

Done

OVERVIEW

2. Overview

2.1 Introduction

A Cat5 KVM Extender is mainly used, to extend the maximum distance between a CPU
and his Keyboard / Monitor / Mouse considerably. In addition they are irrecoverable in
installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/
Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far
and EMI interferences may reduce the maximum distance and/or reliability. Using a
DVI-D Cat X Extender system, these limitations are past. Remain your CPU in a secure
rack cabinet or data center while accessing from a 140m remotely located place.

A basic KVM extension system comprises a Local unit (transmitter) and a Remote unit
(receiver). The Local unit connects directly to the computer (or a KVM switch system) using
the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the
Remote unit. The Remote and Local units communicate video and data information along the
interconnecting cable. Local units offer dual access, allowing the connection of a second user
console close to the computer.

2.2 Glossary

The following terms are used in this guide:

CATx
KVM
Console
Dual Access
Singlehead

Dualhead

DVI

PSU

Any Category 5, 5e, 6 or higher cable, solid wires type AWG24.
Keyboard, Video and Mouse.
Keyboard, Mouse and Monitor
A system allowing connection of Local and Remote user consoles.

An extender system that supports one monitor + Keyboard/Mouse

An extender system that supports two monitors + Keyboard/Mouse

Digital Video standard, installed by Digital Display Working Group

www.ddwg.org) R, G, B, CLOCK in a data stream with up to

(
3x 1,6 Gbit/sec. Signals are TMDS Level.

The desktop power supply connected to the Local/Remote unit.

9

DVI-D CAT X KVM-EXTENDER

r

r

CPU with DVI-D
Graphic card

Local Console

Optional

2. Monito

DVI-D Cat X KVM­Extender system

Remote Console

Optional

2. Monito

DVI-D Cat X – KVM Extender system (example)

10

OVERVIEW

2.3 Features

All members of the DVI-D Cat X - DVI KVM Extender Series offer the following features:

• Support for DVI-D Graphic cards (all devices)

• Support for PS2-Keyboard and PS2-Mouse (ACS1009A and ACS2209A)

• Support for USB-Keyboard and USB-Mouse (ACS4001A and ACS4201A)

• Maximum resolution: DVI-D: 1600x1200@60Hz over all allowed distances

all lower resolutions with refresh rates of at least 75Hz

• Supporting 18 Bit color depth = 256,000 colors

• Status indicator LEDs on each device.

• Small footprint chassis.

• Rack mount options available.

• CPU cables + Adapters included.

11

DVI-D CAT X KVM-EXTENDER

2.4 Product Range

There are four products in the range and various upgrade kits:

DVI-D Cat X - Extender

ACS1009A KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse

(Singlehead)

ACS2209A KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse s

(Dualhead)

ACS4001A KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse

(Singlehead)

ACS4201A KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse

(Dualhead)

Upgrade Kits

ACS1009A-RMK 19”/1HE Rackmount- Kit to mount up to 4 Singlehead

devices

ACS2209A-RMK 19”/1HE Rackmount- Kit to mount up to 4 Dualhead

devices

ACS1009A-BP Blanking Plate for Single Head Rackmountkit

ACS2209A-BP Blanking Plate for Dual Head Rackmountkit

12

OVERVIEW

2.5 Compatibility

Interface Compatibility

• Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working

Group (

www.ddwg.org) R, G, B, CLOCK in a data stream with up to

3x 1,6 Gbit/sec. Signals are TMDS Level.

• PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with

enhanced features may also be supported with custom firmware.

• PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

• USB Keyboard: Compatible with all standard keyboards. Certain keyboards with

enhanced features may also be supported with custom firmware. Keyboards with built-in
hub are also supported – but there are never more than two HDI devices supported.

• USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

INFO: devices with USB- connectors do only support Keyboard and
Mouse. It’s possible, that other HDI devices (Human Device Interface) like
Touch-Screen, Graphic tablet, Barcode reader or similar are supported –

but there is no guarantee for this! Regardless of your devices, the extender
will not support more than two devices at once. The DVI-D Cat X KVM­Extender is NOT suitable for to use with other USB devices like Scanner,
WEB- Cams, data sticks etc.

13

DVI-D CAT X KVM-EXTENDER

2.6 How to Use This Guide

This guide describes the installation and configuration of the DVI-D Cat X – Extender Series.
Although the connection and operation of the system is relatively straightforward, you should
consider the following before getting started:

Connection & Compatibility

If you have purchased an Extender Kit, this will contain all the cables required to connect the
Local unit to your PC or KVM switch. Please see also: Fehler! Verweisquelle konnte nicht
gefunden werden. (page Fehler! Textmarke nicht definiert.)

For information about connection and installation, see Fehler! Verweisquelle konnte nicht
gefunden werden., page Fehler! Textmarke nicht definiert..

DDC Information

Normally it is not necessary to make any adjustments to the DVXi- Extender. However, in
some circumstances, it may be necessary to redefine the source of DDC Information for the
CPU. By default, the DVI-D Cat X KVM-Extender uses its own internal DDC table. If this
setting does not satisfy your requirements, the DDC table can either be switched to the locally
or remotely attached screen.

To modify the DDC-Setup, please ask Technical support for additional information.

Compatibility

Devices with PS2 connectors are NOT compatible to devices with USB connectors.

14

INSTALLATION

3. Installation

For first-time users, we recommend that you carry out a test placement, confined to a single
room, before commencing full installation. This will allow you to identify and solve any
cabling problems, and experiment with the KVM extender system more conveniently.

3.1 Package Contents

You should receive the following items in your extender package (all types):

• DVI-D Cat X KVM-Extender- pair (Local Unit + Remote Unit)

• 2x 5V DC universal power supply for the DVI-D Cat X - Extender

• 2x German type power cord

• User manual (Quick Setup)

ACS1009A and ACS2209A (additionally):

• KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and
mouse connector and DVI-I video (DVI-I dual link male) connector – other side: DVI-I
video (DVI-I dual link male) connector

• PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be
plugged in directly, without using an adapter)

ACS4001A and ACS4201A (additionally):

• DVI-I (1,8m) video cable (DVI-I dual link male-to-male)

• USB (1,8m) cable (USB type A to type B)

ACS2209A and ACS4201A (additionally):

• DVI-I (1,8m) video cable (DVI-I dual link male-to-male)

If anything is missing, please contact Technical Support (see Appendix F – Calling
Technical Support).

15

DVI-D CAT X KVM-EXTENDER

3.2 Interconnection Cable Requirements

To connect the Local and Remote units you will need:

• DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your
CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices
ACS1009A + ACS2209A

• DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your
CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices
ACS4001A + ACS4201A

• DVI: Connect the supplied DVI CPU cable set to your CPU (KVM.- Switch, etc.).
Please ensure that the connection is tension-free! Devices ACS2209A + ACS4201A

• CATx Cable: Recommended cable: S/UTP (Cat5) according EIA/TIA 56A, TSB 36 or
Digital STP 17-03170. Four pairs AWG 24. connection according EIA/TIA 568A
(10BaseT). Use of cables from a higher category (Cat5e, Cat6, Cat7) is possible.

The use of unshielded CATx Cable is possible, because of the higher electromagnetic
noise/sensitivity the device class may not be reached.

The use of flexible Cables (Patch cable) Type AWG26/8 is possible. Because of the
higher loss of the stranded cables, the maximum distance is reduced to app. half the

olid cables. value of s

A point to point connection is required. Having one or more patch panels
in the line is possible and allowed. Not allowed is a connection from the
CATx link interface (RJ45) to any other products, especially

telecommunications or network equipment.

• Power Supply

Connect the supplied 5V/DC power supplies to the Plug terminal on the rear of both
Local and Remote units.

16

INSTALLATION

3.3 System Setup

To install your DVI-D Cat X – Extender system:

1. Switch off all devices.

2. Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device
type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard
connector is purple and the Mouse connector is green.

3. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse
connectors on the computer (or KVM switch). Please ensure, to not swap Mouse- and
Keyboard connector. The Keyboard connector is purple and the Mouse connector is
green.

4. Connect the interconnect cable to the INTERCONNECT socket(s)

5. Connect the 5V power supply to power the unit.

Only use the power supply originally supplied with this
equipment or a manufacturer-approved replacement.

6. For a dual access system, connect the keyboard, mouse and monitor for the Local
console to the appropriate ports on the Local unit. The ports may also be used to feed
into a KVM switch. To the local (PS2-) Keyboard-/ Mouse port you can attach a
Keyboard directly or Mouse/ Keyboard together, using the delivered adapter.

7. Power up the system.

17

DVI-D CAT X KVM-EXTENDER

r

Connect to CPU:

DVI, keyboard, mouse

DVI-D Cat X KVM-Extender Type ACS1009A Local Unit

remote DVI-Monitor

port– connect to
Remote console

monitor

local DVI-Monitor port

Connect to Local

console monitor

Remote mouse port

Local keyboard/ mouse port

Solely Keyboard may be

keyboard/mouse through

Remote keyboard port

plugged in directly,

equipped adapte

DVI-D Cat X KVM-Extender Type ACS1009A Rem ote Unit

Connect to 5V Power

supply

INTERCONNECT – carries video and
data signals – connect to Local/
remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS1009A Local/ Remote Unit

18

INSTALLATION

d

r

r

d

t

Connect to CPU:

nd

DVI-Graphic card

2

Connect to CPU:

st

DVI-Graphic card,

1

keyboard, mouse

DVI-D Cat X KVM-Extender Type ACS2209A Local Unit

n

2

remote DVI-Monitor
port Connect to Remote
console 2

nd

monitor

n

2

local DVI-Monitor

port Connect to Local

console 2

local DVI-Monitor port

Connect to Local

console monitor

nd

monito

Local keyboard/ mouse port

Solely Keyboard may be

keyboard/mouse through

plugged in directly,

equipped adapte

s

1

remote DVI­Monitor port– connect
to Remote console 1

monitor

st

Remote mouse port

Remote keyboard port

DVI-D Cat X KVM-Extender Type ACS2209A Rem ote Unit

19

DVI-D CAT X KVM-EXTENDER

d

t

INTERCONNECT – carries 2
connect to Local/Remote unit with
CATx cable

Connect to 5V Power

supply

INTERCONNECT – carries 1
and data signals – connect to Local/
Remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS2209A Local/ Remote Unit

n

video –

s

video

20

INSTALLATION

Connect to CPU:
DVI graphic card

DVI-D Cat X KVM-Extender Type ACS4001A Local Unit

remote DVI-Monitor

port– connect to

Remote console

monitor

local DVI-Monitor port

Connect to Local

console monitor

Remote keyboard/mouse

Connect to CPU:

USB

port

DVI-D Cat X KVM-Extender Type ACS4001A Rem ote Unit

Connect to 5V Power

DVI-D Cat X KVM-Extender Type ACS4001A Local/ Remote Unit

supply

INTERCONNECT – carries video and
data signals – connect to Local/
remote unit with CATx cable

21

DVI-D CAT X KVM-EXTENDER

d

t

d

t

Connect to CPU:

nd

DVI-Graphic card

2

DVI-Graphic card

1

Connect to CPU:

st

DVI-D Cat X KVM-Extender Type ACS4201A Local Unit

n

2

local DVI-Monitor

port Connect to Local

console 2

local 1

port Connect to Local

console 1

nd

monitor

s

DVI-Monitor

st

monitor

Connect to CPU:

n

2

remote DVI-Monitor
port Connect to Remote
console 2

nd

monitor

USB

s

1

remote DVI­Monitor port– connect
to Remote console 1

monitor

st

DVI-D Cat X KVM-Extender Type ACS4201A Rem ote Unit

22

Remote keyboard/ mouse

port

INSTALLATION

d

t

Connect to 5V Power

supply

INTERCONNECT – carries 2
connect to Local/Remote unit with
CATx cable

INTERCONNECT – carries 1
and data signals – connect to Local/
Remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS4201A Local/ Remote Unit

n

video –

s

video

23

DVI-D CAT X KVM-EXTENDER

3.4 Diagnostic LEDs

Each DVI-D Cat X KVM-Extender is fitted with four indicator LEDs: Power, Video OK,
Data Error, Link Status: The Power LEDs are next to the Power socket.

The location of the LEDs is shown below:

Diagnostic LED

Power

Diagnostic LED

Video OK

Diagnostic LED

Data Error

Diagnostic LED

Link Status

Diagnostic - LEDs at DVI-D Cat X - Extender

LED Appearance Diagnostics

Power LED
(Red LED)

Video Okay
(Green LED)

Link Status
(Green LED)

Data Error
(Green LED)

Off
On

Off
On

blinking
On

Off
blinking / On

Device not ready
Device ready

No or invalid video signal detected
Device ready

No CAT5 connection
Device ready

Device ready
Errors through data transmission over CAT5 Cable
(Cable too long, too high attenuation or too much
EMI interferences )

24

TROUBLESHOOTING

4. Troubleshooting

There isn’t a picture.

Check the power supply connection at the Local unit. Is the Power (Red LED) at
the Local unit illuminated (see page 24)? If not, the internal power-supply may be
damaged or there may be an internal error.

Check the power supply connection at the remote unit. Is the Power (Red LED) at
the Remote unit illuminated (see page 24)? If not, the internal power-supply may be
damaged or there may be an internal error.

Check that the Interconnection cable is connected at the Local Unit and the Remote
Unit. Is the Link Status LED illuminated (see page 24)? If not, there may be a
problem with the Interconnection cable:

Are there Errors through data transmission over CAT5 Cable (Cable too long, too

high attenuation or too much EMI interferences )? Is the Data Error LED
illuminated or blinking (see page 24)? If yes, check cable length and environment.

Video Okay LED is dark: CPU does not provide a video signal – Check settings of
the graphic card. Try out, connecting a monitor to the local output, to see, whether
ther is a signal or not.

Keyboard

PS2-Mouse

The PC boots fine with no error messages but the keyboard does not work at all

Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of keyboard. If the new keyboard works then original one

may be incompatible
Check that the Interconnection cable is connected at the Local Unit and the Remote

Unit. Is the Link Status LED illuminated (see page 24)?

A mouse cursor appears on the screen, but the mouse does not work

Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of mouse

The system does not detect a PS/2 mouse, or the application cannot find the mouse.

Wrong cable plugged in, keyboard and mouse cables reversed.
Ensure that the Local Unit is connected to the PC keyboard port to provide power.

25

DVI-D CAT X KVM-EXTENDER

Appendix A: Example Applications

This section illustrates some specific applications using the DVI-D Cat X - Extenders:

• DVI-D Cat X KVM-Extender with optional, secondary screen.

DVI-D Cat X KVM-Extender with optional, secondary screen

26

APPENDIX A: EXAMPLE APPLICATIONS

• 4 CPU’s – local outputs managed through a KVM- Switch and a single console. Remote
Consoles up to 140m away.

DVI-D Cat X KVM-Extender – local Consoles through a KVM- Switch

27

DVI-D CAT X KVM-EXTENDER

Appendix B: Rack Mount Options

DVI-D Cat X KVM- Extender units can be mounted in a 19” rack using the mounting kit:
DVI-D Cat X- Rackmount Kit. Two different versions are available – one each for
Singlehead and for Dualhead devices.

DVI-D Cat X- Rackmount Kit for Singlehead devices consists of:

Base plate

19” Rackmount Kit for Singlehead devices (ACS1009A-RMK )

DVI-D Cat X- Rackmount Kit for Singlehead devices consists of:

Base plate

M2,5x5 Philips type
countersunk screws (8x)
M2,5x2 spacer (8x)

Drei Blindplatten

M2,5x5 Philips type
countersunk screws (8x)
M2,5x2 spacer (8x)

Drei Blindplatten

19” Rackmount Kit for Dualhead devices (ACS 22 0 9A - R MK )
To mount a unit:

1. Align the holes on the base plate with the vacant screw holes on the base of the DVI-D
Cat X KVM- Extender unit.

2. Fasten the base of the unit to the plate of the mounting kit using the supplied screws.

Only use the supplied, short screws, to prevent damages on
the PCB’s

3. Close the remaining gaps with blanking plates.

28

APPENDIX B: RACK MOUNT OPTIONS

The kit allows you to mount a different count of devices
(1…4 devices):

29

DVI-D CAT X KVM-EXTENDER

Appendix C: Calling Technical Support

If you determine that your DVI-D –Cat X KVM Extender is malfunctioning, do not attempt
to alter or repair it. It contains no user-serviceable parts. Contact Technical Support at Black

Box!
Before you do, make a record of the history of the problem. We will be able to provide more

efficient and accurate assistance if you have a complete description, including:

• The firmware-revision level printed on the bottom of the Extender (very important,
especially for keyboard and mouse problems); The DVI-D CAT X - KVM extender’s
firmware revision level:

Version Number Format:
Board: xxLO/RE Myyy Pzzz Auuu Gvvvvvv
Transceiver: C/M/S xx Pyy Mzz
Keyboard/Mouse: P/U xx Vyyy

• The nature and du ration of the problem.

• When the problem occurs.

• The components involved in the problem—that is, what type of computers, what type of

keyboard, brand of mouse, make and model of monitor, type and make of cable, etc.

• Any particular application that, when used, appears to create the problem or make it
worse.

• The results of any testing you’ve already done.

To solve some problems, it might be necessary to upgrade the Extender’s firmware. If this
turns out to be the case for your difficulty, our Technical Support technicians will arrange for
you to receive the new firmware and will tell you how to install it.

Shipping and Packaging

If you need to transport or ship your DVI-D CAT X - KVM Extender:

• Package it carefully. We recommend that you use the original container.

• If you are shipping it for repair, please include the Unit’s external power supplies. If you

are returning it, please include everything you received with it. Before you ship the
Extender back to your dealer for repair or return, contact him to get a Return
Authorization (RA) number.

30

APPENDIX C: CALLING TECHNICAL SUPPORT

Black Box Technical Support

Country

US

Austria www.black-box.at

Belgium www.blackbox.be

Denmark www.blackbox.dk

Finland www.blackbox.fi

France www.blackbox.fr

Germany www.black-box.de

Ireland www.blackbox.co.uk

Italy www.blackbox.it

Netherlands www.blackbox.nl

Norway www.blackboxnorge.no

Spain www.blackbox.es

Sweden www.blackboxab.se

Switzerland www.black-box.ch

UK www.blackbox.co.uk

Web Site/E-Mail Phone Fax

www.blackbox.com

[e-mail]

[e-mail]

[e-mail]
[e-mail]
[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

724-746-5500 724-746-0746

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

[phone] [phone]

31

DVI-D CAT X KVM-EXTENDER

Appendix D: Specifications

Stromversorgung

Voltage
Power required

90-240VAC-0.5A-47-63Hz/5VDC-2000 mA
Local Unit : max. 750mA

Remote Unit : max. 750mA

Interface

(Depending on type of device)

Videoquelle/Monitor
Keyboard
Mouse

DVI-D up to 1600x1200@60Hz
PS2 or USB (depending on model)
PS2 or USB (depending on model) 2-/3-button and

wheel mouse

Maximum Length of Interconnection Cable

CATx Installation cable AWG24
CATx Patchcable AWG26/8

120m (400ft)
60m (200ft)

Type of Interconnection Cable

CATx Installation cable AWG24

CATx Patchcable AWG26/8

S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or
Digital STP 17-03170. Four pairs AWG 24. wiring
acc. EIA/TIA 568A (10BaseT).

S/UTP (Cat5) cable acc. EIA/TIA 56A, TSB 36 or
Digital STP 17-03170. Four pairs AWG 26/8. wiring
acc. EIA/TIA 568A (10BaseT)..

32

Size and Shipping Weight

APPENDIX D: SPECIFICATIONS

DVI-D Cat X

Shipping box

Environmental

Operating Temperature
Storage Temperature
Relative Humidity

103 x 143 x 29mm (4”x5.6”x1.1”) (2 devices)
Weight: 0,6kg (1.3lb) each

Weight: 1,6 kg (3.5lb)

41 to 113°F (5 to 45 °C)

-13 to 140°F (-25 to 60 °C)
max. 80% non-condensing

33

DVI-D CAT X KVM-EXTENDER

Appendix E: Connectors

DVI-D Cat X KVM-Extender Connector Pinouts

DVI-I female connector (Output connector for ALL devices and Input connector
Dualhead devices 2

nd

Monitor)

1 8 C1 C2

C5

17 24 C3

Pin Signal Pin Signal Pin Signal

1 T.M.D.S data 2- 9 T.M.D.S data 1- 17 T.M.D.S data 0­2 T.M.D.S data 2+ 10 T.M.D.S data 1+ 18 T.M.D.S data 0+
3 T.M.D.S data 2 GND 11 T.M.D.S data 1 GND 19 T.M.D.S data 0 GND
4 n.c. 12 n.c. 20 n.c.
5 n.c. 13 n.c. 21 n.c.
6 DDC Input (SCL) 14 +5V high impedance 22 T.M.D.S clock GND
7 DDC Output(SDA) 15 GND 23 T.M.D.S clock +
8 Internal use. 16 Hot Plug recognition 24 T.M.D.S clock -

C1 Internal use. C3 Internal use.
C2 n.c. C5 GND C4 Internal use.

34

APPENDIX E: CONNECTORS

DVI-I female connector (Input connector for ALL Singlehead devices and Input
connector Dualhead devices 1

DVI-I Buchse (PS2 Singlehead Eingangsbuchse und PS2 Dualhead Eingangsbuchse 1.
Monitor)

st

Monitor)

1 8 C1 C2

C5

17 24 C3

Pin Signal Pin Signal Pin Signal

1 T.M.D.S data 2- 9 T.M.D.S data 1- 17 T.M.D.S data 0­2 T.M.D.S data 2+ 10 T.M.D.S data 1+ 18 T.M.D.S data 0+
3 T.M.D.S data 2 GND 11 T.M.D.S data 1 GND 19 T.M.D.S data 0 GND
4 PS2-KBD CLK 12 PS2-MOUSE CLK 20 PS2-MOUSE VCC-IN +5V

5 PS2-KBD DATA 13 PS”-MOUSE-DATA 21 PS2-KBD VCC-IN +5V

6 DDC Input (SCL) 14 +5V In for DDC 22 T.M.D.S clock GND
7 DDC Output(SDA) 15 GND 23 T.M.D.S clock +
8 Analog VSYNC 16 Hot Plug recognition 24 T.M.D.S clock -

C1 n.c. C3 n.c.
C2 n.c. C5 GND C4 n.c.

(not required)

(always required)

35

DVI-D CAT X KVM-EXTENDER

Combined Keyboard/Mouse connector (output connector Local Unit)

Pin

1 KBD-DATA
2 MOUSE-DATA
3 KBD/MOUSE-GND
4 VCC (+5V)
5 KBD-CLK
6 MOUSE-CLK

Keyboard/Mouse connector (output connector Remote Unit)

Pin Keyboard Pin Mouse

1 KBD-DATA 1 MOUSE-DATA
2 2
3 KBD-GND 3 MOUSE-GND
4 VCC (+5V) 4 VCC (+5V)
5 KBD-CLK
6

5

MOUSE-CLK

6

36

APPENDIX E: CONNECTORS

Key

K

Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit

Pin Connector (device) Pin

1 KBD-DATA 1 KBD-DATA 2
2 MOUSE-DATA 2 1 MOUSE-DATA
3 KBD-GND 3 KBD -GND 3 MOUSE-GND
4 VCC (+5V) 4 VCC (+5V) 4 VCC (+5V)
5 KBD-CLK
6 MOUSE-CLK

5
6 5 MOUSE-CLK

board Pin Mouse

BD -CLK

6

Power

Pin Signal

inner +5V
outer GND

37

NOTES