AC3000A-R2– AC3016A-R2
Chapter
Series
HD View
Combines video, audio, and serial functions
for distributing real-time multimedia content
from a player to multiple screens up to 1000
feet (300 m) away.
Customer
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside
U.S. call 724-746-5500) FREE technical support 24
hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 Mailing address: Black Box Corporation,
1000 Park Drive, Lawrence, PA 15055-1018 Web site:
www.blackbox.
com • E-mail: info@blackbox.com
FCC and IC RFI Statements
FEDERAL COMMUNICATIONS COMMISSION
AND INDUSTRY CANADA RADIO FREQUENCY
INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radiofrequency energy, and if not installed and used properly, that
is, in strict accordance with the manufacturer’s instructions, may
cause inter ference to radio communication. It has been tested
and found to comply with the limits for a Class A computing
device in accordance with the specifications in Subpart B of
Part 15 of FCC rules, which are designed to provide reasonable
protection against such interference when the equipment
is operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference,
in which case the user at his own expense will be required
to take whatever measures may be necessary to correct
the interference.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority
to operate the equipment.
This digital apparatus does not exceed the Class A limits for
radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux appareils
numériques de classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
Page 2
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NOM Statement
Normas Oficiales Mexicanas ( NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán
ser leídas antes de que el aparato eléctrico sea operado.
2. L as instrucciones de seguridad y operación deberán ser
guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus
instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser
seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—
por ejemplo, cerca de la tina de baño, lavabo, sótano
mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con
carritos o pedestales que sean recomendados por el
fabricante.
7. El aparato eléctrico debe ser montado a la pared o al
techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al
equipo eléctrico más allá a lo descrito en las instrucciones
de operación. Todo otro servicio deberá ser referido a
personal de servicio calificado.
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NOM Statement
9. El aparato eléctrico debe ser situado de tal manera que su
posición no interfiera su uso. La colocación del aparato
eléctrico sobre una cama, sofá, alfombra o superficie
similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los
orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de
fuentes de calor como radiadores, registros de calor,
estufas u otros aparatos (incluyendo amplificadores) que
producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente
de poder sólo del tipo descrito en el instructivo de
operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra
fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal
manera que no sean pisados ni pellizcados por objetos
colocados sobre o contra ellos, poniendo particular
atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de
acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser
localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando
el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objec tos
liquidos no sean derramados sobre la cubierta u orificios
de ventilación.
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NOM Statement
18. Servicio por personal calificado deberá ser provisto
cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objec tos han caído o líquido ha sido derramado dentro
del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un
cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered
trademarks, and HD View is a trademark, of BB Technologies,
Inc.
Any other trademarks mentioned in this manual are
acknowledged to be the property of the trademark owners.
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Table of Contents
Chapter Page
1. Specifications .................................................................. 9
2. Over view ................................................................ 12
2.1 Features ..............................................................12
2.2 What’s Included ................................................. 13
3. HD View Components .................................................. 15
3.1 HD View Transmitter . ........................................ 15
3.2 HD View Receivers ............................................. 19
4. HD View Applications ..................................................24
5. Installing the System ..................................................... 25
5.1 Pre-installation Guidelines ..................................25
5.2 The HD View Cables ......................................... 25
5.3 Connecting the Cables . .....................................25
5.4 Connecting to the Power Supply ....................... 27
6. Adjusting the Picture Quality ........................................ 28
7. HD View System Management. ....................................29
7.1 Installing the Service Utility ................................29
7.2 Connecting the Serial Download Cable. ............30
7.3 Using the Service Utility .....................................30
7.3.1 Com Port ................................................. 31
7.3.2 Topology.................................................. 31
7.3.3 Auto-detect ............................................ 32
7.3.4 Check ......................................................33
7.3.5 Manual ....................................................33
7.3.6 Naming a Port .........................................34
7.3.7 Saving a Topology ................................... 34
7.3.8 Saving a Group ........................................ 35
7.3.9 Deleting a Group ..................................... 36
7.4 Controlling the System ...................................... .36
7.4.1 Selecting the Ports to Command ........... 37
7.4.2 Sending Commands ................................ 38
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Table of Contents
Chapter Page
7.5 Tuning Receiver s—LR via the Service Utility ......39
7.6 Remote Tuning ................................................... 42
7.7 Service ................................................................45
7.7.1 Fi rm wa re ..................................................46
7.7.2 Display Data Channel ( DDC) Hotkey. ...... 46
7.7. 3 S er vi ce ..................................................... 47
7.7. 4 S ec ur it y .................................................... 47
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Chapter 1: Specifications
1. Specifications
Audio — Input: Mono: AC3000A-R2, AC3008A-R2,
AC3016A-R2;
Output: Mono: AC3003A-R2, AC3004A-R2,
AC3003A-NEC-R2, AC3004A-NEC-R2
DDC — Complies with VESA DDC 2 specifications
Distance (Maximum ) — AC3000A-R2, AC3008A-R2,
AC3016A-R2, AC3003A-R2, AC3003A-NEC-R2:
328 ft. (100 m);
AC3004A-R2, AC3004A-NEC-R2: 1000 ft. (300 m)
Horizontal/ Vertical Sync Polarity — Positive/negative
Input/Output Video Signals — AC3000A-R2,
AC3003A-R2–AC3004A-R2:
Analog signal red, green, blue; 0/7v, p-p 75-ohm
Resolu tion — AC3000A-R2–AC3016A-R2: Up to 1080p HDT V
or 1920 x 1440 @ 60 Hz
RS-232 Connection — Supports TX, RX, RTS, and CTS
Serial Baud Rate — Up to 57,600 bps
Skew Compensation — Up to 63 nsec
Sync — T TL compatible
System Cable — CATx (5/5e/6/7) UTP/FTP 2 x 4 x 24 AWG
solid wire cable
User Controls — AC3016A-R2: (3) buttons: (1) Scroll-left,
(1) Scroll-right, (1) Accept
Connectors — AC300 0A-R 2, AC300 8A-R 2, AC3016A-R2:
VGA in: (1) HD15 M; VGA local: (1) HD15 F;
Audio in: (1) 3.5-mm audio input jack (mono);
Serial in: DB9 F;
Interconnect: AC3000A-R2: (1) RJ-45;
AC3008A-R2: (8) RJ-45;
AC3016A-R2: (16) RJ-45;
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Chapter 1: Specifications
Connectors (continued) — Control: (1) RJ-11;
AC3003A-R2–AC3004A-R2, AC3003A-NEC-R2–
AC3004A-NEC-R2: System in: (1) RJ-45,
Screen: HD15 F,
Audio out: (1) 3.5-mm connector (mono),
Serial out: (1) DB9 male,
Tuning port: (1) RJ-11;
Indicators — AC3000A-R2, AC300 8A-R2, AC3016A-R2:
(1) Power LED;
AC3003A-R2–AC3004A-R2: (1) 3-function (power, unit
connected, bidirectional) RJ-45 System Port LED;
AC3003A-NEC-R2–AC3004A-NEC- R2: (1) Power ON LED
(green, on RJ-45)
Temperature Tolerance — Operating: +32 to +158° F
(0 to +70° C);
Storage: -40 to +185° F (-40 to 85° C)
Power — AC3000A-R2, AC3008A-R2, AC3016A-R2,
AC3003A-R2–AC3004A-R2, AC3003A-NEC-R2,
AC3004A-NEC-R2: 12-VDC, 2-A external power supply;
AC3003A-NEC-R2, AC3004A-NEC-R2: Powered from the
NEC LCD display
Size — AC3000A-R2: 1.57"H x 5.5"W x 5.6"D (3.4 x 14 x
14.2 cm);
AC3008A-R2, AC3016A-R2: 1.57"H x 8.5"W x 5.5"D (3.4 x
21.6 x 14 cm);
AC3003A-R2–AC3004A-R2: 1.1"H x 4.8"W x 7.5"D (2.8 x
12.2 x 19.1 cm);
AC3003A-NEC-R2–AC3004A-NEC-R2: 1"H x 5.8"W x 5.7"D
(2.5 x 14.7 x 14.5 cm)
Shipping Box Size — 8.6"H x 2.1"W x 9.6"D
(21.8 x 5.3 x 24.4 cm)
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Chapter 1: Specifications
Weight — AC3000A-R2, AC3003A-R2–AC3004A-R2:
0.8 lb. (0.4 kg);
AC3008A-R2, AC3016A-R2: 1.3 lb. (0.6 kg);
AC3003A-NEC-R2–AC3004A-NEC-R2: 3 lb. (1.4 kg)
Shipping Weight — AC3000A-R2: 2.9 lb. (1.4 kg);
AC3008A-R2: 3.4 lb. (1.5 kg), AC3016A-R2: 3.5 lb. (1.6 kg);
AC3003A-NEC-R2–AC3004A-NEC-R2: 3 lb. (1.4 kg)
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Chapter 2: Overview
2. Overview
The HD View system from Black Box is an out-of-band solution
for the last step in a digital signage network. HD View combines
video, audio, and serial functions for distributing real-time
multimedia content from player to multiple screens up to 1000
feet (300 m) away.
The HD View system distributes Video, Audio and Serial control
data from a single content source to up to 128 remote monitors
over CAT5 /5e /6 /7 U TP media.
With the HD View, an administrator can remotely turn the
distributed screens on and off, and monitor them either
separately or as a unified group. The system also supports
Display Data Channel (DDC) signaling, enabling optimal playerscreen configuration for better visual experience.
Depending on the cable length, the HD View broadcasts the
video up to resolutions of 1080p HDTV or 1920x1440 @ 60Hz.
NOTE: As the resolution gets larger, the supported cable distance
is reduced.
HD View comes with RS-232 point-to-point, real-time serial
communication (including TX, RX, CTS, and RTS) for the
extension of serial devices and player to screen command and
information transfer. All handshake lines are supported for
maximum compatibility with any serial device.
2.1 Features
• HD support
• High quality audio
• 1 to 1, 1 to many serial control
• All speeds up to 57,600
• Distribution over CATx (5/5e/6 /7) cable
NOTE: No-skew cables are not suitable.
• Multiple mounting options
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Chapter 2: Overview
2.2 What’s Included
Your package should include the following items. If anything is
missing or damaged, contact Black Box Technical Support at
724-746-5500 or info@blackbox.com.
AC3000A-R2, AC3008A-R2, AC3016A-R2:
• (1) 1-, 8-, or 16-Port Transmitter
• (1) 12-V, 2-A power supply and U.S. power cord
• (1) DB9 M/F serial cable
• (1) serial download cable RJ-11 F/DB9 F
• (1) VGA cable
• (1) 3.5-mm audio cable
• (1) CD-ROM containing this user manual in PDF format
AC3003A-R2:
• (1) Standard Receiver
• (1) 12-V, 2-A power supply and U.S. power cord
• (1) Phillips-head screw
• (1) CD-ROM containing this user manual in PDF format
AC3004A-R2:
• (1) Long-Range Receiver
• (1) 12-V, 2-A power supply and U.S. power cord
• (1) Phillips-head screw
• (1) CD-ROM containing this user manual in PDF format
AC3003A-NEC-R2:
• (1) HD View Integrated Receiver Standard for NEC displays
• (1) printed Quick Install Guide
• (1) CD-ROM containing this user’s manual in PDF format
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Chapter 2: Overview
AC3004A-NEC-R2:
• (1) HD View Integrated Receiver Long-Range for NEC displays
• (1) printed Quick Install Guide
• (1) CD-ROM containing this user’s manual in PDF format
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Chapter 3: HD View Components
3. HD View Components
The HD View system consists of the following components:
• A Transmitter or Transmit ter + cables + power supply
• Receivers/ Receivers LR + power supply
• CD containing Video Service Utility
3.1 HD View Transmitter
The HD View Transmitter comes in the following models:
• HD View Transmitter (part number AC3000A-R2)
• HD View Transmitter 8-port (part number AC3008A-R2)
• HD View Transmitter 16-port (part number AC3016A-R2)
Figures 3-1–3.6 illustrate the Transmitter. The por ts are the same
for the Transmitter 1-port, 8 -port, and 16-port models, except
for the number of System ports. The AC3000A-R2 has one
System port, the AC3008A-R2 has eight System ports, and the
AC3016A-R2 has sixteen System ports. Tables 3-1–3.3 describe
the transmitter’s components.
1
Figure 3-1. Transmitter Unit— 8-port, front view.
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Chapter 3: HD View Components
7 8
2 3 4 5 6
Figure 3-2. Transmitter Unit—8 -port, back view.
Table 3-1. Transmitter Unit—8-por t components.
Number Component Description
1 Power L ED Lights when pow er is on
2 Power connector Links to 12-VDC power
3 RJ-11 connector
4 Audio
5 HD15 connector Links to video in
6 RJ-45 connectors Link to sys tem cabl es
7 DB9 connector Connect s to serial cable
8 HD15 connector
Connects to serial
download cable
Links to mono audio
input
Connects to local video
out
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Chapter 3: HD View Components
1
Figure 3-3. Transmitter Unit—1-port, front view.
7 8
2 3 4 5 6
Figure 3-4. Transmitter Unit—1-port, back view.
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Chapter 3: HD View Components
Table 3-2. Transmitter unit—1-port components.
Number Component Description
1 Power L ED Lights when power is o n
2 Power connector Links to 12-VDC power
3 RJ-11 connector
4 Audio Links to mono audio input
5 HD15 connector Links to vide o in
6 RJ-45 connector L inks to system cable
7 DB9 connector Connec ts to se rial cable
8 HD15 connector
1
Figure 3-5. Transmitter Unit—16-port, front view.
Connects to serial
download cable
Connects to local video
out
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Chapter 3: HD View Components
7 8 6
2 3 4 5 6
Figure 3-6. Transmitter Unit—16-port, back view.
Table 3-3. Transmitter unit—16-port components.
Number Component Description
1 Power LED Light s when power is on
2 Power connector Links to 12-VDC powe r
3 RJ-11 connector
4 Audio Links to mono audio input
5 HD15 connector Links to video in
6 RJ-45 connectors Link to sy stem cab le
7 DB9 connector Connects to ser ial cable
8 HD15 connector Connect s to local video out
Connects to serial
download cable
3.2 HD View Receivers
The HD View Receivers come in the following models:
• HD View Receiver (part number AC3003A-R2 or AC3003A-
NEC-R2). It can be up to 330 ft. (100 m) from the Transmitter.
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Chapter 3: HD View Components
• HD View Receiver—LR (part number AC3004A-R2 or
AC3004A-NEC-R2). It can be up to 1000 ft. (300 m) from the
Transmitter.
Figures 3-7 through 3-12 illustrate the Receiver and Receiver—LR
ports. Tables 3-4 through 3-6 describe their components.
1
2
3
Figure 3-7. AC3003A -NEC-R2, front view.
Table 3-4. AC3003A-NEC-R2 receiver components.
Number Component Description
1 R J-11 p o rt Tuni ng
2 HD15 connector HD15 video output
3
Page 20
System RJ-45
connector
Links to system cable
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Chapter 3: HD View Components
1 2 3 4 5 6
Figure 3-8. AC3003A-R 2 back view.
Table 3-5. AC3003A-R2 receiver components.
Number Component Description
1 Power connector Links to 12-VDC pow er
2 RJ-11 connector Tuni ng
3 RJ-45 connector Links to system cable
4 HD15 connector
5 Audio connector
6 DB9 connector Links to serial cable
Links to video cable
output
Links to mono audio
output
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Chapter 3: HD View Components
1
2
3
Figure 3-9. AC3004A-NEC-R2, front view.
Table 3-6. AC3004A-NEC-R2 receiver components.
Number Component Description
1 R J-11 p o rt Tuni ng
2 HD15 connector HD15 video output
3
Page 22
System RJ-45
connector
1 2 3 4 5 6
Figure 3-10. AC3004A-R2, back view.
Links to system cable
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Chapter 3: HD View Components
Table 3-7. AC3004A- R2 receiver components.
Number Component Description
1 Power connector Links to 12-VDC pow er
2 RJ-11 connector Tuni ng
3 RJ-45 connector Links to system cable
4 HD15 connector
5 Audio connector
6 DB9 connector Links to serial cable
Links to video cable
output
Links to mono audio
output
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Chapter 4: HD View Applications
4. HD View Applications
The figures below illustrate the versatility of the HD View system.
Figure 4-1 shows a basic installation with a Receiver and a
Receiver—LR. Receivers can be up to 328 feet (100 m) away
from the Transmitter. Receivers— LR can be up to 1000 feet
(300 m) away from the Transmit ter.
NEC display with expansion
a nd A C3 0 0 3 A- N E C- R 2
Receiver
Player
Page 24
Transmitter
1000 ft. (300 m)
Figure 4-1. HD View basic installation.
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Receiver—LR
Chapter 4: HD View Applications
5. Installing the System
5.1 Pre-installation Guidelines
Place cables away from fluorescent lights, air conditioners, and
machines that are likely to generate electrical noise.
5.2 The HD View Cables
The HD View cables are illustrated in Figure 5-1.
Video cable
Serial download cable
Serial extender cable
Audio cable
Figure 5-1. Cables.
5.3 Connecting the Cables
Connect the cables as illustrated in Figure 5-2.
Transmitter Connections
1. Connect the Video cable to the Transmitter Video In port and
the computer’s Video card.
2. Connect the Serial Extender cable to the Transmitter Serial
port and the computer’s Serial port.
3. Connect the Audio cable to the Transmitter Audio in port and
the computer’s Audio out por t.
4. To use the Video Service Utility, connect the Serial Download
cable to the Transmitter Control port and the computer’s
Serial port.
5. (Optional) Connect a monitor to the Transmitter Video Out
port.
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Chapter 5: Installing the System
Receiver/Receiver—LR Connec tions
1. Connect the screen to the Video port.
2. Connect the audio/speakers to the Audio port.
3. Where relevant, connect the Serial connection to the Serial
port.
Connecting CATx Cables
Connect the CATx cables between the System ports of the
Transmitter and Receivers/Receivers—LR.
Player
computer
Page 26
Serial extender
Audio cable
Video cable
CATx cable
to receiver
Receiver
CATx cables to
receivers
Screen
Serial port/
Audio
device
Figure 5-2. Connection diagram.
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HD View
Transmitter
Chapter 5: Installing the System
5.4 Connecting to the Power Supply
Connect the Transmitter and Line Splitter units to the power
supply with 12 VDC, 2 A from the external power adapters
provided. The Receivers come with 12-VDC, 2-A external power
adapters.
Ensure correct polarity ( Center negative) and voltage.
Once the system is connected the HD View system broadcasts to
all remote monitors/speakers.
NOTE: You can use the Ser vice Utility provided to broadcast
content to specific monitors or groups of monitors. See
Chapter 7.
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Chapter 6: Adjusting Picture Quality
6. Adjusting the Picture Quality
When the broadcasted picture needs adjusting:
The Receiver and Receiver—LR can be tuned by the Service
Utility.
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Chapter 7: HD View System Management
7. HD View System Management
The HD View system comes with a Service utility to configure
and control the system. Use the Service utility to:
• Define up to 16 Groups of monitors (a specific monitor may
belong to several Groups).
• Broadcast /disconnect video and/ or audio and/or serial data to
each monitor or to Groups of monitors.
• View system topology and switching status of each monitor.
• Remotely tune a monitor.
• Remotely upgrade each system component firmware/software
or Field Programmable Gate Array (FPGA).
• Configure DDC set tings.
• Return to the fac tory default set tings.
7.1 Installing the Service Utility
The Service utility is located on the supplied CD and on our Web
Site (blackbox.com).
Install the Service utility on a computer with the following
system requirements:
®
• Intel
Pentium® II or equivalent processor
• Windows XP Professional, Home Edition, or Tablet PC Edition
with Service Pack 2; Microsoft
Pack 4; Windows 2003 Server; or Windows Vista™
• 128MB of RAM
• 10MB of available hard-disk space
For full functionality of the Service utility, the HD View system
(Transmitter, Line Splitters and Receivers) must be connected and
switched on. You can also configure the s ystem topology
manually even when the sys tem is not operational.
®
Windows® 2000 with Service
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Chapter 7: HD View System Management
7.2 Connecting the Serial Download Cable
Connect the Serial Download cable to the Control port of the
Transmitter and a Serial port of the computer which has the
Service Utility installed.
Transmitter
To computer’s
Serial download cable
Figure 7-1. Connecting the Serial Download cable.
serial port
7.3 Using the Service Utility
To open the Service Utility, choose Start/Programs/HD View
Service Utility/HD View Service Utility. The Control window
appears. See Figure 7-2.
Figure 7-2. Control window.
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Chapter 7: HD View System Management
7.3.1 Com Port
Choose Tools/Options. The Preferences window appears (see
Figure 7-3). In the Com port field select the Com port that the
Serial Download cable is connected to.
Figure 7-3. Preferences window.
7.3.2 Topology
To use the Service Utility functions you must configure the
system topology. To configure the system topology, click the
“Topology” tab or select “View/ Topology.” The following
appears.
Figure 7-4. Topology tab.
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Chapter 7: HD View System Management
You can detect the topology automatically or configure it manuall y.
7.3.3 Auto-detect
NOTE: Auto-detection only works if the Ser vice Utility is online.
Check the Title line of the Service Utility window (see
Figure 7-4). When offline, connect to the system by
choosing “File/Connect.”
To auto-detect the topology, click and when prompted, click
“Yes.”
A detected topology appears on the left showing all connected
HD View units, as in the following figure.
Figure 7-5. Auto-detected topology.
NOTE: You can detect the current topology at any time by
pressing the Detect button. This fully updates all
connected and disconnected ports.
NOTE: Auto-detect deletes all names given to particular por ts.
Naming ports is explained in Section 7.3.6.
Tip: Hold the mouse over any of the rows in the menu tree or
over any button. A callout appears with information about
the device or button function.
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Chapter 7: HD View System Management
7.3.4 Check
When units have been connected or disconnected since last
detecting the topology, you can check for any changes to the
topology.
To do so:
1. Click on the “Check” button. Any new units detected appear
as connected but undefined. You must still define the unit.
2. To define the units connected to the por ts, click the checkbox
of a port or a number of ports that have the same device
connected.
3. Click on the “Select Device” button. A drop-down menu
appears.
4. Select the device t ype.
NOTE: When the device is a Line Splitter, repeat the process of
defining the connected devices for each port of the Line
Split ter.
NOTE: Check does not update the topology, it detects any new
connections. Units that are disconnected appear with a
yellow exclamation mark.
Update
To add new devices to the present topology click on the
“Update” button. The new devices appear. Units that are
disconnected appear with a yellow exclamation mark.
7.3.5 Manual
You can display the topology manually whether the system is
online or offline.
To display the topology manually:
1. Click the “Select device” button. A drop-down menu appears.
2. Select the connec ted Transmitter. The selected topology
appears on the left (see Figure 7-6). If the Ser vice Utility is
online you can see which ports have devices connec ted. In
Figure 7-6 a device is connected to port 4.
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Figure 7-6. Manually displayed topology.
3. To define the units connected to the ports, click the checkbox
of a port or a number of ports that have the same device
connected.
4. Click the “Select device” button. A drop-down menu
appears.
5. Select the device type.
NOTE: When the device is a Line Splitter, repeat the process of
defining the connected devices for each port of the Line
Split ter.
7.3.6 Naming a Port
To give a port an identifying name:
1. Check the port number (ensure that no other ports are
checked). In the manual section, “Set device name:” appears.
2. Type a new name for the port. (You can give ports identical
names.) This name appears immediately on the left.
7.3.7 Saving a Topology
To save a topology choose File/Save or Save as. Save the
topology.
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To restore the topology choose “File /Restore.” Find the saved
topolog y and click “Open.” The s tored topology appears.
NOTE: The most recent saved topologies appear in the File
menu.
7.3.8 Saving a Group
You can save a Group to include particular port s. Once defined,
you can send instructions to the defined Group without needing
to choos e the individual ports.
To save a Group:
1. Select the por ts you want to include in the Group.
2. Click the “Save Group” button. The Enter Name box appears.
3. Type a name for the group and click “OK.” The Group
appears on the left.
Figure 7-7. Saving a Group.
To see the selected ports of a Group, hold the mouse over the
Group name or folder or check box. A callout appears showing
the selected ports.
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7.3.9 Deleting a Group
To delete a Group:
Select the Group and click the “Delete Group” button.
7.4 Controlling the System
To control the system:
Click the “Control” tab or choose “View/Control.” The Control
window appears (see Figure 7-8).
Control icons
Topology
Figure 7-8. Control w indow.
Table 7-1 explains the functions of the Control icons:
Connected devices
appear here
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Table 7-1. Line Splitter components.
Icon Function
Video broadcasting to remote unit
Audio broadcasting to remote unit
Serial command to remote unit
Bi-directional serial command
7.4.1 Selecting the Ports to Command
You can select the ports to command in any of the following
ways.
From the topology on the left hand side:
Tick the individual checkboxes of the units you want to send a
command. Or tick the desired Group—all commands will then
be sent to all unit s in the Group.
From the icons on the right hand side:
Click an icon to select it. To select more than one icon, hold
down Shift or Ctrl and select the desired icons.
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Selecting all
To select all:
Choose “Edit/Select All.”
7.4.2 Sending Commands
Once the desired units are selected send the desired command
by pressing the appropriate Control icon. By default all signals
(video, audio, Serial) are broadcast.
Sending/blocking video
Click
to toggle between sending and blocking video. When
receiving video the device icons appear like this:
When not receiving video, the device icons appear like this:
Sending/blocking audio
Click
to toggle between sending and blocking audio. When
receiving audio the device icons appear with a speaker like this:
.
Sending/blocking a Serial command
Click
to toggle between sending and blocking a Serial
command.
When sending a Serial command the device icons appear with
an arrow like this:
Sending/blocking a bi-directional Serial command
When sending a Serial command, you can send a bi-directional
Serial command to a single Re ceiver/ Receiver—LR.
Click
to send the bi-directional Serial command. The device
icon appears with a double arrow like this:
block the bidirectional Serial command. You can then send the
bi-directional Serial command to a different Receiver/Receiver—
LR.
.
. Click again to
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7.5 Tuning Receivers—LR via the Service Utility
You can tune the Receivers/Receivers— LR with the Service Utility
from the Transmitter position or from the Receiver itself. The
advantage of tuning from the Receiver is that you can see the
tuning on the screen as you perform it.
To tune from the Transmitter position:
Connect the Serial Download cable to the Control port of the
Transmitter and the Serial port of a computer that has the
Service Utility installed.
To tune from the Receiver or Re ceiver—LR position:
Connect the Serial Download cable to the Receiver Tuning p ort
and the Serial port of a computer containing the Service Utility.
See Figure 7-9.
To computer’s
serial port
Serial download
cable
Figure 7-9. Connecting the Serial Download cable to the
Receiver—LR.
1. Open the tes t card located on our Web Site (blackbox.com) :
“HD View Test Card.” Or open the Service Utility and choose
“Tools/Options.” The Preferences window appears (see Figure
7-3). Check “Show Skew Picture.” When you click the
“Tuning” tab the test card appears in the background. See
Figure 7-18. This image will help you get the best screen
image. It can also help to correct skew.
To transmitter
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Figure 7-10. Test card.
2. Click the Tuning tab or select “View /Tuning.” The Tuning
window appears (see Figure 7-11).
Figure 7-11. Tuning window.
3. T he drop-down menu contains preset tuning configurations
for distances between 3.2 feet (1 m) and 960 feet (300 m.)
NOTE: These presets were made using a test cable which may
not be an exact match for the cable that you are using.
Choose the preset distance that is closest to the actual
distance in meters between the Player and remote screen.
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4. For fine tuning, use the sliding bars to adjust the image. The
bars are as follow s.
Luminance—image brightness
Equalization— image sharpness
Red, Green, Blue
Red, Green and Blue are for red, green, and blue delay. When
transmitting video over CATx cables, a horizontal misalignment
(skew) between the red, green, and blue components inevitably
occurs. This is b ecause the different length of each pair causes
the signals to reach the monitor at dif ferent times.
To see which signal is slower or faster, look at the test card and
see which of the colors are not aligned. For example, in Figure
7-12, red is the slowest color. You would therefore delay green
and blue until they align with red.
Figure 7-12. RGB signals.
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Chapter 7: HD View System Management
5. Once you have a satisfactory image, press “Store” to keep the
present tuning configuration.
6. Click “Save Preset” to save the tuning configuration for future
use. The Enter Name box appears.
7. Type a name for the preset and click “OK.” The tuning
configuration now appears in the drop-down menu.
Delete preset—to delete a tuning configuration from the
drop- down menu, click “Delete preset.”
Restore—If after changing values you change your mind, you
can restore the values to how they were the last time the Store
button was pressed by pressing “Restore.”
7.6 Remote Tuning
You can tune the Receiver and Line Splitters from any laptop or
other mobile device via a Web browser. Through the browser
you access the player running the Service utility via the local
network. This enables you to tune the screen when standing in
front of it without the need to be physically connected to the
Receiver/Line Splitter. The Service Utility must be installed on the
players but is not needed on the remote tuning device.
At the player, the setup is done as follows:
1. Connect the Serial Download cable to the Transmitter and
player.
2. Open the Service Utility and choose “Tools/Options,” and the
Preferences window appears, see Figure 7-3.
3. Select the “Enable Remote Control” checkbox, and the
software star ts a small web server in the background allowing
other computers on the network to access it. The “Check
Remote Control” button un-grays. Click the button to display
a local browser to indicate that the remote option is enabled
and functioning.
4. To verify the IP address of the player, click “Start/Run,” type
“CMD” press “Enter”, type “IPConfig” press “Enter.” The IP
address appears.
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The tuning at the remote laptop/device is done as follows:
1. Open a browser and t ype the IP address of the player. For
example, in Figure 7-20, the remote tuner accesses the tuning
facility by typing the IP address http: //192.168.111.132.
2. Press “Enter.” A list of all Receivers and Line Splitters
connected to the player appears, see Figure 7-13.
Figure 7-13. Selec t device web page.
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Chapter 7: HD View System Management
3. Select a unit and press “Submit.” The tuning page appear s,
see Figure 7-14.
Figure 7-14. Remote tuning web page.
4. Adjust the setting until you have a satisfactory picture. Press
“Submit” to activate the new values. Press “Store” to save the
new values. Restore – If after changing values you change
your mind, you can restore the values to how they were the
last time the Store button was pressed by pressing “Restore.”
5. Press “Reset” to return to the default values.
6. Selec t another device to tune by clicking on another device or
close the webpage.
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Figure 7-15 gives an overview of the remote tuning.
Figure 7-15. Remote tuning setup.
7.7 Service
You can do the following from the Service window:
• Upgrade firmware
• Configure DDC set tings
• Return to the fac tory default set tings
• Configure the Transmitter’s Serial port
Click the “Service” tab. The service window appears (see Figure
7-16 ).
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Chapter 7: HD View System Management
Figure 7-16. Ser vice window.
7.7.1 Firmware
Upgrade firmware to improve functionality and fix bugs.
Firmware updates can be found on our Web site (blackbox.com).
1. Save the firmware update on your hard drive.
2. Selec t the unit you want to upgrade (Transmitter, etc).
3. Click the “Query” button. A list of the firmware versions you
can update appears: Hardware, firmware, loader or FPGA.
When you click one of them, the current version appears.
4. Click “Update.” The Open box appears.
5. Find the firmware update and upload it.
7.7.2 Display Data Channel (DDC) Hotkey
Display Data Channel (DDC) is a VESA standard for exchanging
information between a monitor and a video adapter.
Update the DDC during the initial installation of the system This
will enable emulation of the DDC information to the computer
when it boots the next time.
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To update the DDC:
1. Select a Receiver and press “Get DDC” to read the DDC from
the monitor attached to it and save it to file.
2. Select the Transmitter and press “Set DDC” to read from the
saved file and upload it to the Transmitter.
NOTE: Update the DDC information if you add or replace a
monitor with a different resolution/refresh rate.
Get stored DDC button – Press to get the DDC stored in the
Transmitter flash memory and save it as a file on the computer’s
hard disk. This DDC data will be read by the player connected to
the Transmitter.
7.7. 3 Servi ce
To restore factory defaults press “Restore to factory settings.”
NOTE: All configuration and tuning adjustments will be lost.
7.7. 4 Sec ur it y
Choose “Tools/Options.” In the Preferences window, click
“Security.” The Security screen appears.
Figure 7-17. Security window.
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Here you can set up a password to require password access to
the service Utility.
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NOTES
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NOTES
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NOTES
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