Black BOX 41874-R2, 41872-R2, 40871-R2, 40870-R2, 37688-R2 User Manual
...
Rack Term Server 16 - 40870-R2
Rack Term Server 8 - 40871-R2
Terminal Server
User Guide
MARCH 2004
Term Server 16 - 37687-R2
Term Server 8 - 37688-R2
102 Term Server- 41872-R2
104 Term Server - 41874-R2
CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com * E-mail info@blackbox.com
Normas Oficiales Mexicanas (NOM) Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que
el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia
futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación
deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua-por ejemplo, cerca de la
tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean
recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio-El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo
descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a
personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su
uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o
superficie similar puede bloquea la ventilación, no se debe colocar en libreros o
gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como
radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo
descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del
equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean
pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo
particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
Page 2
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de
energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado
por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados
sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
a. El cable de poder o el contacto ha sido dañado; u
b. Objectos han caído o líquido ha sido derramado dentro del aparato; o
c. El aparato ha sido expuesto a la lluvia; o
d. El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
e. El aparato ha sido tirado o su cubierta ha sido dañada.
Page 3
FEDERAL COMMUNICATIONS COMMISSION
AND
CANADIAN DEPARTMENT OF COMMUNICATIONS
RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used properly, that is, in strict accordance with the manufacturer's
instructions, may cause interference to radio communication. It has been tested and
found to comply with the limits for a Class A computing device in accordance with
the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against such interference when the equipment is operated in a
commercial environment. Operation of this equipment in a residential area is likely
to cause interference, in which case the user at his own expense will be required to
take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission
from digital apparatus set out in the Radio Interference Regulation of the Canadian
Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par le ministère des
Communications du Canada.
Caution: the Console Server is approved for commercial use only.
Page 4
Terminal Server
User Guide
About this manual
Purpose of this manual
This manual tells you how to install, configure and use the Black Box Terminal Server
communications servers.
Who this manual is for
This manual is aimed at users who want to connect serial devices directly to LANs and
WANs. This manual requires a working knowledge of using personal computers and
associated operating systems, as well as experience in installing host cards and peripherals.
Terminal Server User Guide
Purpose of this manual
Page 5
Fast Contents
ABOUT THIS MANUAL ...................................................................................... 5
F
AST CONTENTS ............................................................................................. 6
C
ONTENTS ...................................................................................................... 7
HAPTER 1 INTRODUCTION ............................................................................. 23
C
HAPTER 2 INSTALLATION .............................................................................. 32
C
HAPTER 3 TERMINALS ON MUTLI-USER SYSTEMS ........................................... 50
C
HAPTER 4 SETTING UP DIAL-IN MODEM PORTS ............................................... 58
C
HAPTER 5 MODEM AUTHENTICATION AND LOGGING ....................................... 66
C
HAPTER 6 DIALOUT MODEM PORTS SETUP ..................................................... 75
C
HAPTER 7 VMODEM (VIRTUAL MODEM) .......................................................... 85
C
HAPTER 8 PRINTING ..................................................................................... 94
C
HAPTER 9 OTHER DEVICES SETUP ................................................................. 110
C
HAPTER 10 THE MENU INTERFACE ................................................................ 121
C
PPENDIX A COMMAND LINE INTERFACE ......................................................... 156
A
PPENDIX B 48V DC RACK TERMINAL SERVER .............................................. 169
A
PPENDIX C TROUBLESHOOTING .................................................................... 174
A
PPENDIX D CABLING .................................................................................... 193
A
I
NDEX ............................................................................................................. 207
Page 6
Contents
ABOUT THIS MANUAL ............................................................ 5
Purpose of this manual ..................................................................................5
Who this manual is for ...................................................................................5
FAST CONTENTS................................................................... 6
C
ONTENTS ............................................................................ 7
Page 7
CHAPTER 1 INTRODUCTION 23
About the Terminal Server ............................................................................24
Terminal Server Features ..............................................................................26
Hardware ..................................................................................................26
Software....................................................................................................27
Security.....................................................................................................28
Hardware Overview ........................................................................................29
Hardware description for Terminal Server .................................................29
Hardware description for Rack Terminal Server .......................................30
Hardware description for 102/104 Terminal Server ..................................31
Page 8
CHAPTER 2 INSTALLATION 32
Connecting to your Network .........................................................................33
10BASE-T (twisted pair) ...........................................................................33
10BASE2 (Thin Ethernet) .........................................................................33
AUI port.....................................................................................................33
10/100BASE-T..........................................................................................33
Switching on Terminal Server ......................................................................34
Communicating via ARP ...............................................................................35
Communicating via a Terminal or PC .........................................................36
The Menu System ...........................................................................................37
Connections Menu ....................................................................................39
Administration Menu .................................................................................40
Server Configuration Menu.......................................................................42
Port Setup Menu and Beyond ................................................................... 44
Tips ....................................................................................................................46
Copy Command........................................................................................46
Connecting via BOOTP (for Unix systems only) .......................................46
Saving and downloading configurations ...................................................48
Domain Name Server (DNS) ....................................................................49
Reassigning your Terminal Server to a New Network...............................49
Updating Terminal Server Firmware .........................................................49
Page 9
CHAPTER 3 TERMINALS ON MUTLI-USER SYSTEMS 50
Introduction ......................................................................................................51
Terminal Port Configuration .........................................................................52
Host Table Setup .............................................................................................54
Making a Connection .....................................................................................55
Tips ....................................................................................................................57
Connecting via ‘fixed ttys’ .........................................................................57
Multisessions on terminals/PCs................................................................57
Gateway Tables ........................................................................................57
Page 10
CHAPTER 4 SETTING UP DIAL-IN MODEM PORTS 58
Introduction ......................................................................................................59
Dial-in Port ........................................................................................................60
The host ............................................................................................................62
The modem ......................................................................................................63
Client login .......................................................................................................64
Tips ....................................................................................................................65
Domain Name Server (DNS) ....................................................................65
WINS Server.............................................................................................65
MOTD .......................................................................................................65
Gateway notes..........................................................................................65
Page 11
CHAPTER 5 MODEM AUTHENTICATION AND LOGGING 66
Introduction ......................................................................................................67
User authentication/logging ..........................................................................68
The host ............................................................................................................71
Basic authentication..................................................................................71
User services authentication.....................................................................71
Logging .............................................................................................................73
Tips ....................................................................................................................74
Page 12
CHAPTER 6 DIALOUT MODEM PORTS SETUP 75
Introduction ......................................................................................................76
Configuration ...................................................................................................77
The host ............................................................................................................78
For dial-out connections on Unix .............................................................. 78
For dial-out connections on Windows ® systems .....................................78
Routing ..............................................................................................................79
Remote Access Systems ..............................................................................80
Dial-out PAP Authentication......................................................................82
Remote site devices .......................................................................................83
Tips ....................................................................................................................84
Page 13
CHAPTER 7 VMODEM (VIRTUAL MODEM)85
About Vmodem (Virtual modem) .................................................................86
Configuring ports to use Vmodem ..............................................................87
Configuring ports to use Vmodem in Normal Mode .................................. 87
Making a Call using Vmodem in Normal Mode ............................................. 89
Disconnecting a Call in Vmodem Normal Mode ............................................ 89
Configuring Vmodem to use Dial on DTR mode.......................................90
Making a Call using Vmodem in Dial on DTR Mode ..................................... 91
Disconnecting a Call in Vmodem Dial on DTR Mode .................................... 91
Setting/Modifying up Vmodem responses ................................................92
Vmodem AT Commands ...............................................................................93
Page 14
CHAPTER 8 PRINTING 94
Introduction ......................................................................................................95
Using ioland .....................................................................................................96
Configuration.............................................................................................97
The Host ...................................................................................................98
Using LPD .........................................................................................................99
Configuration.............................................................................................99
Accessing the Printer................................................................................101
LPD printing from DOS/Windows ® ..........................................................102
LPD Printing from BSD Unix and Linux ....................................................103
LPD Printing from SYS V Unix..................................................................104
LPD printing from AIX ...............................................................................104
LPD printing from HP/UX..........................................................................104
Using RCP ........................................................................................................105
Configuration.............................................................................................105
The Host ...................................................................................................106
Using RCP with Unix System V line printer spoolers. ............................... 107
RCP printing on a spooler system based on BSD Unix............................108
Setting up RCP printing on AIX.................................................................109
Page 15
CHAPTER 9 OTHER DEVICES SETUP 110
Introduction ......................................................................................................111
Reverse Telnet Port Configuration ..............................................................112
The Host ...................................................................................................113
Black Box IOLAND Utility ..............................................................................114
Mandatory arguments ............................................................................... 115
Optional arguments...................................................................................116
Example daemon configuration file...........................................................119
Tips ....................................................................................................................120
Page 16
CHAPTER 10 THE MENU INTERFACE 121
Introduction to menu commands ................................................................122
Toggle fields ..............................................................................................122
Fast keys...................................................................................................123
Connections menu .........................................................................................124
Port setup menu ..............................................................................................126
Hardware ..................................................................................................127
User ..........................................................................................................128
Flow control...............................................................................................129
IP address................................................................................................. 130
Options......................................................................................................131
Keys ..........................................................................................................132
Access ......................................................................................................133
Administration menu ......................................................................................135
Extra statistics screens .................................................................................. 136
Access menu ...................................................................................................137
Remote access sites.................................................................................138
Remote site devices..................................................................................140
Authentication/Logging .............................................................................142
Change password options ............................................................................144
Gateway menu .................................................................................................145
Host Address menu ........................................................................................146
Kill command ...................................................................................................146
Lines menu .......................................................................................................147
Access ......................................................................................................148
Flow control...............................................................................................148
Hardware ..................................................................................................148
Network connections................................................................................. 149
Options......................................................................................................149
Terminal ....................................................................................................150
Port menu .........................................................................................................150
Quit command .................................................................................................150
Reboot command ...........................................................................................150
Server configuration menu ...........................................................................151
Statistics screens ............................................................................................154
Trap function ....................................................................................................155
Page 17
APPENDIX A COMMAND LINE INTERFACE 156
Introduction ......................................................................................................157
Using the CLI ...................................................................................................158
System administration ...................................................................................159
Basic configuration ........................................................................................160
Command descriptions .................................................................................161
arp.............................................................................................................161
clear ..........................................................................................................161
connect ..................................................................................................... 161
copy ..........................................................................................................162
dial ............................................................................................................162
disconnect ................................................................................................162
exit ............................................................................................................162
facreset .....................................................................................................162
gateway.....................................................................................................162
help ...........................................................................................................163
host ...........................................................................................................163
kill..............................................................................................................163
lock............................................................................................................163
logout ........................................................................................................ 163
prov...........................................................................................................163
reboot........................................................................................................164
resume......................................................................................................164
rlogin .........................................................................................................164
save ..........................................................................................................164
set .............................................................................................................165
set admin ..................................................................................................165
set menu ...................................................................................................165
set modem ................................................................................................ 165
set term.....................................................................................................165
set port......................................................................................................166
set port [number] ........................................................................................... 166
set port [number] [access, flow, hardware, options, tcp, user] ...................... 166
set server ....................................................................................................... 166
set slip [IP address] ....................................................................................... 166
set ppp [IP address] ...................................................................................... 166
set password [admin] or [login] ...................................................................... 166
show .........................................................................................................167
Page 18
show ports ..................................................................................................... 167
show lines ...................................................................................................... 167
show statistics ............................................................................................... 167
su ..............................................................................................................167
telnet .........................................................................................................167
test ............................................................................................................168
Page 19
APPENDIX B 48V DC RACK TERMINAL SERVER 169
Introduction ......................................................................................................170
Installing the Rack Terminal Server 48V DC ..............................................171
Installation.................................................................................................171
Electrical Supply Details ...........................................................................171
Safety Earth ..............................................................................................172
Fusing .......................................................................................................172
Electrical Safety Guidelines ..........................................................................173
Connecting up your Rack Terminal Server ................................................173
Disconnecting your Rack Terminal Server ................................................173
Page 20
APPENDIX C TROUBLESHOOTING 174
Introduction ......................................................................................................175
Terminals/PC Problems .................................................................................176
Printer Problems .............................................................................................178
Modem problems ............................................................................................180
Unit still does not communicate ..................................................................181
Resetting Your unit ........................................................................................182
Using the Statistics screens .........................................................................183
ETH/TTY/GATEWAY.................................................................................183
IP/ICMP/UDP............................................................................................184
TCP...........................................................................................................184
Users.........................................................................................................184
Framed Link Status ...................................................................................185
Netstat.......................................................................................................186
Gateway....................................................................................................186
SLIP ..........................................................................................................186
Clear counters...........................................................................................186
Restore counters.......................................................................................187
Port Status ................................................................................................187
Line status.................................................................................................187
LPD Status................................................................................................188
PPP Status................................................................................................188
Using SNMP .....................................................................................................188
Diagnostics ......................................................................................................189
Entering the Diagnostic Menu................................................................... 189
Self-test.....................................................................................................189
Monitor......................................................................................................189
Download..................................................................................................190
Ethernet Interface .......................................................................................... 190
Reset.........................................................................................................191
Reset all settings ........................................................................................... 191
Reset password ............................................................................................. 191
Reset IP address ........................................................................................... 191
Reset product name ...................................................................................... 191
Reset Ethernet address ................................................................................. 191
Quit ................................................................................................................ 191
Page 21
APPENDIX D CABLING 193
Introduction ......................................................................................................194
Serial port connectors on the Terminal Server unit .................................195
Serial port connector guide .......................................................................195
RS232 DB25 female DTE.........................................................................195
RS232 RJ45 DTE socket..........................................................................197
RS422 RJ45 DTE socket..........................................................................198
Standard modem cables ................................................................................199
Terminal Server DB25 DTE to Modem DB25 DCE ...................................199
Cable diagram ............................................................................................... 199
Connector pinout table .................................................................................. 199
Rack Terminal Server and 102/104 Terminal Server RS232 RJ45 DTE to
Modem DB25 DCE ...................................................................................200
Cable diagram ............................................................................................... 200
Connector pinout table .................................................................................. 200
Standard Terminal/PC cables .......................................................................201
Terminal Server DB25 DTE to Terminal DB25 DTE..................................201
Cable diagram ............................................................................................... 201
Connector pinout table .................................................................................. 201
Terminal Server DB25 DTE to PC DB9 DTE ............................................202
Cable diagram ............................................................................................... 202
Connector pinout table .................................................................................. 202
Rack Terminal Server and 102/104 Terminal Server RJ45 DTE to Terminal
DB25 DTE.................................................................................................203
Cable diagram ............................................................................................... 203
Connector pinout table .................................................................................. 203
Rack Terminal Server and 102/104 Terminal Server RJ45 DTE to PC DB9
DTE...........................................................................................................204
Cable diagram ............................................................................................... 204
Connector pinout table .................................................................................. 204
Printer cables with hardware flow control .................................................205
Terminal Server DB25 DTE to Printer DB25 DTE.....................................205
Cable diagram ............................................................................................... 205
Connector pinout table .................................................................................. 205
Rack Terminal Server and 102/104 Terminal Server RJ45 male to printer
DB25 DTE.................................................................................................206
Cable diagram ............................................................................................... 206
Connector pinout table .................................................................................. 206
INDEX ................................................................................... 207
Page 22
Terminal Server
User Guide
Chapter 1 Introduction
You need to read
this chapter if you
want to...
You need to read this chapter if you want an overview of the Terminal Server product.
This chapter provides introductory information about the Black Box Terminal Server, its
associated components, software and configuration utilities.
This chapter includes the following sections;
• About the Terminal Server on page 24
• Terminal Server Features on page 26
• Hardware Overview on page 29
• Hardware description for Terminal Server on page 29
• Hardware description for Rack Terminal Server on page 30
• Hardware description for 102/104 Terminal Server on page 31
Terminal Server User Guide
Chapter 1 Introduction
Page 23
About the Terminal Server
The Terminal Server is a unique Ethernet TCP/IP communications / terminal server allowing
serial devices to be connected directly to LANs and WANs. The 2, 4, 8 or 16 serial ports
enable Terminal Server to connect to a wide range of devices including:
• Modems for remote access and Internet access
• ISDN adapters for branch remote access and Internet access
• Terminals for multi-user Unix systems
• PCs using terminal emulation or SLIP/PPP
• All types of serial printers
• Data acquisition equipment (manufacturing, laboratory, etc.)
• Retail point-of-sale equipment (bar coding, registers, etc.)
The performance and flexibility of Terminal Server allows you to use a wide range of high
speed devices in complex application environments. These operating systems include:
• Windows ® 95/98
• Windows NT ®
• Citrix Winframe
• SCO Unix & Gemini
• IBM AIX
• Sunsoft Solaris
• Hewlett Packard HP-UX
• Data General DG/UX
• All other variants of Unix (BSD, Linux, IRIX, etc.)
Terminal Server User Guide
About the Terminal Server
Chapter 1 Introduction
Page 24
This configuration diagram shows many of the features available on the Terminal Server communications server:
NET
1
32 4
Terminal Server User Guide
About the Terminal Server
Chapter 1 Introduction
Page 25
Terminal Server Features
Terminal Server is a TCP/IP communications server with 2, 4, 8 or 16, RS-232 or RS-422 ports for
making serial network connections. It attaches to your TCP/IP network and allows serial
devices such as modems, terminals and printers to access the network.
Hardware
The Terminal Server hardware features include:
• 2, 4, 8 or 16 serial lines, fully configurable with port speeds up to 115.2 kbps.
• RJ45 connectors on Terminal Server and 102/104 Terminal Server or DB25 connectors
on Terminal Server.
• Full modem control using DTR, DSR, CTS, RTS and DCD.
• FLASH memory for downloading firmware releases.
• 102/104 Terminal Server has 10BASE-T or 10/100BASE-T interfaces.
• Terminal Server and Rack Terminal Server have either autosensing 10BASE-T /
10BASE2 / AUI or 10/100BASE-T interfaces.
• Auto sensing power supply; 110-250V AC (48-60V DC option available on Terminal
Server ).
• LEDs for diagnostic testing.
• Self-test on power-up.
• Rack mount or tabletop design.
Terminal Server User Guide
Terminal Server Features
Chapter 1 Introduction
Page 26
Software
The Terminal Server software features include:
• Support for TCP/IP and UDP protocols including telnet and rlogin.
• Remote access support including PPP, SLIP and CSLIP.
• Printer support via lpd, rcp, and utilities.
• Modem support via PPP and utilities.
• Utilities provide ‘fixed tty’ support for Unix systems.
• A window oriented menu interface with pop-up menus and on screen help (command line
also available).
• ARP or BOOTP for network based setup.
• Dynamic statistics displays and line status reporting for fast problem diagnosis.
• Multi screens on terminals.
• Full support of SNMP MIBs, allowing remote configuration via SNMP as well as statistics
gathering.
• Interoperability with IP routing through gateway tables.
• Domain Name Server support.
• WINS support for Windows ® environments.
• Port configuration copy and save functions.
Terminal Server User Guide
Terminal Server Features
Chapter 1 Introduction
Page 27
Security
The Terminal Server security features include:
• Supervisory and port password.
• Port locking.
• Authentication with PAP support.
• Per user access level assignment.
• Service logging.
• Logging facility for audit and billing.
• Modem auto reset.
Terminal Server User Guide
Terminal Server Features
Chapter 1 Introduction
Page 28
Hardware Overview
The following table and diagrams describe the units:
Model Type No. Ports Connector Interface
102/104 Terminal
Server
Terminal Server Table Top 8,16 DB25 RS232
Rack Terminal Server Rack Mount 4, 8, 16 RJ45 RS-232
Model
Table Top 2,4 RJ45 RS-232
Hardware description for Terminal Server
10 BASE T Link/Activity
100 BASE T Link/Activity
Terminal Server User Guide
Hardware Overview
Power input socket
Main power switch
Power indicator
Page 29
Serial ports
10/100 BASE T socket
Chapter 1 Introduction
Hardware description for Rack Terminal Server
POWER
10 BASE T
100 BASE T
Main power switch
I
O
ACTIVITY
Port activity indicator
Serial ports
Power input socket
10/100 BASE T socket
Terminal Server User Guide
Hardware description for Rack Terminal Server
Chapter 1 Introduction
Page 30
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