Black BOX 41874, 41872, 40870, 37688, 37687, 40871 User Manual
Specifications and Main Features
Frequently Asked Questions
User Manual
Desktop Terminal Server 16 - 37687
Desktop Terminal Server 8 - 37688
Rack Terminal Server 16 - 40870
Rack Terminal Server 8 - 40871
Terminal Server
July 2001
PRODUCT CODES
102 Terminal Server - 41872
104 Terminal Server - 41874
90-200V AC
Terminal Server
Administration Guide
CUSTOMER
SUPPORT
INFORMATION
Terminal Server
50-60Hz 2am
p fuse
POWER
POWER
NE
T
POWER
1
2
3
AUI
IOBASE2
724-746-5503
4
Rack Terminal Server
IOBASE-T
POWER
AUI
10BASE2
10BASE-T
Tx
12345678
Rx
User and
To order or for technical support see inside back cover.
Technical support and fax orders 24 hours a day, 7 days a week.
Phone orders from 7 a.m. Monday to midnight Friday; Saturday 8 a.m. to 4 p.m. (Eastern)
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: http://www.blackbox.com • E-mail: info@blackbox.com
i
Terminal Server
5500059-10
- User and Administration Guide
ii
Normas Oficiales Mexicanas (NOM)
Contents
Electrical Safety Statement
Instrucciones
de Seguridad
1.Todas las instrucciones de seguridad y operación
deberán ser leídas antes de que el aparato eléctrico sea
operado.
2.Las instrucciones de seguridad y operación deberán ser
guardadas para referencia futura.
3.Todas las advertencias en el aparato eléctrico y en sus
instrucciones de operación deben ser respetadas.
4.Todas las instrucciones de operación y uso deben ser
seguidas.
5.El aparato eléctrico no deberá ser usado cerca del
agua—por ejemplo, cerca de la tina de baño, lavabo,
sótano mojado o cerca de una alberca, etc.
6.El aparato eléctrico debe ser usado únicamente con
carritos o pedestales que sean recomendados por el
fabricante.
7.El aparato eléctrico debe ser montado a la pared o al
techo sólo como sea recomendado por el fabricante.
8.Servicio—El usuario no debe intentar dar servicio al
equipo eléctrico más allá a lo descrito en las
instrucciones de operación. Todo otro servicio deberá
ser referido a personal de servicio calificado.
9.El aparato eléctrico debe ser situado de tal manera que
su posici—n no interfiera su uso. La colocación del
aparato eléctrico sobre una cama, sofá, alfombra o
superficie similar puede bloquea la ventilación, no se
debe colocar en libreros o gabinetes que impidan el
flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance
de fuentes de calor como radiadores, registros de calor,
estufas u otros aparatos (incluyendo amplificadores)
que producen calor.
i
Terminal Server
- User and Administration Guide
11. El aparato eléctrico deberá ser connectado a una
fuente de poder sólo del tipo descrito en el instructivo
de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra
fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de
tal manera que no sean pisados ni pellizcados por
objetos colocados sobre o contra ellos, poniendo
particular atención a los contactos y receptáculos
donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de
acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser
localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del
cuando el equipo no sea usado por un largo periodo
de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos
liquidos no sean derramados sobre la cubierta u
orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto
cuando:
A: El cable de poder o el contacto ha sido dañado;
u
B: Objectos han caído o líquido ha sido derramado
dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un
cambio en su desempeño; o
E:El aparato ha sido tirado o su cubierta ha sido dañada.
ii
Contents
Contents
1Introduction1
1.1About this Guide3
1.2On-line Documentation4
1.3Getting Support5
1.4Terminal Server5
1.5Packing List10
2Installation13
2.1Connecting to your Network13
2.2Switching on the Terminal Server13
2.3Communicating via ARP14
2.4Communicating via a Terminal or PC15
2.5The Menu System16
2.6Tips23
3Terminals on Multi-user Systems27
3.1Terminal Port Configuration27
3.2Host Table Setup29
3.3Making a Connection30
3.4Tips31
4Setting up Dial-in Modem Ports33
4.1Dial-in Port Configuration33
4.2The Host35
4.3The Modem35
4.4Client Login36
4.5Tips37
5Modem Authentication & Logging39
5.1User Authentication/Logging40
5.2The Host42
5.3Logging44
5.4Tips45
6Dial-Out Modem Ports Setup47
6.1Configuration47
6.2The Host48
6.3Routing49
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Terminal Server
- User and Administration Guide
6.4Remote Access Systems50
6.5Remote Site Devices52
6.6Tips53
7Printing55
7.1Using ioland55
7.2Using LPD57
7.3Using RCP63
8Other Devices Setup69
8.1Reverse Telnet Port Configuration69
8.2ioland Utility71
8.3Tips76
9The Menu Interface77
9.1Menu Commands77
9.2Connections Menu78
9.3Port Setup Menu81
9.4Administration Menu91
9.5Access Menu93
9.6Change Password Options98
9.7Gateway Menu99
9.8Host Address Menu100
9.9Kill Command100
9.10 Lines Menu101
9.11 Port Menu103
9.12 Quit Command103
9.13 Reboot Command103
9.14 Server Configuration Menu104
9.15 Statistics Screens107
9.16 Trap Function107
Appendices
ACommand Line Interface109
BTroubleshooting & Maintenance119
CCabling Guide131
DTechnical Specification139
Indexvii
iv
Contents
Quality Customer Serviceibc
Figures
1Terminal Server features and applications2
2Hardware description - Desktop Terminal Server.8
3Hardware description - Rack Terminal Server8
4Hardware description - 102/104 Terminal Server.9
5Packing list - Desktop Terminal Server.11
6Packing list - Rack Terminal Server11
7Packing list - 102/104 Terminal Server.12
8Connections Menu.17
9Commands pop-up menu.18
10Administration Menu (view level).18
11Administration Menu (password level).19
12Server Configuration menu.20
13Commands pop-up menu (server confign).21
14Port Setup Menu screen.22
15Port Setup Menu screen.28
16Host Address Menu Screen.29
17Connections Menu - Commands pop-up menu.30
18Port Setup Menu for PPP connections.33
19Remote Site Devices Screen.36
20Host Authentication and Logging screen.40
21Example log file.45
22Port Setup Menu screen.47
23Gateway Menu screen.49
24Remote Access Systems Screen menu.50
25Remote Site Devices Screen.52
26Ioland printing - Port Setup Menu screen.55
27LPD printing - Port Setup Menu screen.57
28RCP printing - Port Setup Menu screen.63
29Reverse Telnet - Port Setup Menu screen.70
30Commands - Exit pop-up menu.77
31Connections Menu - Commands pop-up menu.79
32Port Setup Menu.81
33Administration Menu.91
34Administration Menu (password level).92
35Access menu for Remote System Access.93
36Remote Access Systems Screen.93
37Remote Site Devices Screen.95
38Host Authentication And Logging menu.96
RS-232 pinouts (DTE).133
62Terminal Server RJ-45 connector.134
63Rack and 102/104 Terminal Servers RJ45
RS-422 pinouts (DTE).134
64Desktop Terminal Server Standard modem cables.135
65Rack and 102/104 Terminal Servers
Standard modem cables.135
66Desktop Terminal Server Standard terminal/PC cables.136
67Desktop Terminal Server PC cables.136
68Rack and 102/104 Terminal Servers
Standard terminal/PC cables.136
69Rack and 102/104 Terminal Servers PC cables.136
70Desktop Terminal Server cables
with Hardware Flow Control.137
71Rack and 102/104 Terminal Servers cables
with Hardware Flow Control.137
vi
Introduction 1
Thank you for purchasing a BLACK BOX® Terminal Server.
The Terminal Server is a unique Ethernet TCP/IP
communications server allowing serial devices to be
connected directly to LANs and WANS. The 2, 4, 8 or 16
serial ports enable the Terminal Server to connect to a wide
range of devices including:
Modems for remote access and Internet access
•
•ISDN adapters for branch remote access
and Internet access
The performance and flexibility of the BLACK BOX
Terminal Server allows you to use a wide range of high
speed devices in complex application environments. These
operating systems include:
Introduction
®
®
•Windows
•Windows NT
•Citrix Winframe
•SCO Unix & Gemini
•IBM AIX
•Sunsoft Solaris
•Hewlett Packard HP-UX
•Data General DG/UX
•
All other variants of Unix (BSD, Linux, IRIX, etc.)
95/98
®
1
Terminal Server
- User and Administration Guide
This configuration diagram shows many of the features
available on the Terminal Servers:
The
Internet
SCO Unix
Server
AIX
Server
Windows NT
Server
Terminal Server
104
POW
ER
102/104
Terminal
Server
Local PC
Desktop
Terminal
Server
9
0
-2
0
0V A
C
50-6
0
H
z 2
am
p
fu
se
POWER
Terminal
Router
NE
T
1
2
3
4
er
rv
e
al S
in
erm
T
AUI
IO
Rack
Terminal Server
x
T
12345678
POWER
AUI
Rx
10BASE2
10BASE-T
ER
POW
Cash
Register
Local PC
Local PC
Printer
Remote PC
Modem
Modem
B
AS
E2
IOBASE-T
ISDN TA
ISDN TA
Terminal
Terminal
Remote PC
Figure 1: Terminal Server features and applications
2
Introduction
1.1About this
Guide
This guide describes the features and applications of the
Terminal Server from the level of novice user to more
experienced system installer. It includes information about
the table top units as well as the rack mount unit (form factor
is the only difference between them).
As an experienced user, you may save yourself some set-up time
by following the instructions in the Terminal Server Quick StartGuide included with your package. Consult other sections in
this guide as required. Release notes are also available with this
unit (enclosed, or available from our web sites).
Note: The
BLACK BOX® Terminal Server
supports Windows
®
systems including Windows NT® , Windows® 95/98 and
®
Windows
features not included with Windows
3.x. When compared to Unix, there are several key
®
systems such as TFTP,
dial-out socket connections, etc. However, we have provided
a briefing on these in the applicable sections. In many cases,
we will point you to our FTP sites for the latest tips and
®
software for the Terminal Server and Windows
systems.
This guide is sectioned as follows:
Installing your Terminal Server
Terminals on Multi-user Systems
Setting up Dial-in Modem Ports
Modem Authentication & Logging
Setting up Dial-out Modem Ports
Printing
- Using ioland
- Using LPD
- Using RCP
3
Terminal Server
- User and Administration Guide
Other Devices Setup
The Menu Interface
Command Line Interface (CLI)
Troubleshooting & Maintenance
Cabling Guide
Technical Specification
Notation
The following notations are used to describe commands:
Conventions Used
DescriptionMeaning
<parameter description>
[parameter description]
|
Text in the following font:
indicates input to, or output from the Terminal Server.
Screens illustrated in this guide may differ from those actually
viewed. However, information contained is valid for both
Unix and Windows
This guide cannot cover all the information available to you
about the latest developments and new features. However,
there are a series of on-line documents available to help you to
use the Terminal Server. You can check the support sections
of our web sites for the latest information:
•
www.blackbox.com
•
www.blackbox.co.uk
If you encounter problems during setup or general
maintenance, contact
standard support route for the quickest answers:
For technical support
1.Have your serial number and problem overview ready
then…
2.Tel: 724 746 5500 and / or
Fax: 724 746 0746 and / or
Email: support@blackbox.com
BLACK BOX® for support. Here is the
,
Features
The Terminal Server is a TCP/IP server with (depending on the
version) 2, 4, 8 or 16, RS-232 or RS-422 ports for making serial
network connections. It attaches to your TCP/IP network and
allows serial devices such as modems, terminals and printers to
access the network.
5
Terminal Server
- User and Administration Guide
The Terminal Server hardware features:
•2, 4, 8 or 16 serial lines, fully configurable with port
speeds of up to 115.2 kbps.
•RJ45 on Rack and 102/104 Terminal Servers or
DB25 RS-232 connectors on Desktop version.
•Full modem control using DTR, DSR, CTS, RTS
and DCD.
•FLASH memory for downloading firmware releases.
•The 102/104 Terminal Server has 10BASE-T
interface whilst the Rack and Desktop Terminal
Servers have auto sensing 10BASE2, 10BASE-T and
AUI Ethernet interfaces.
•Auto sensing power supply; 110-250V AC (48-60V
DC option available on Rack version).
•LEDs for diagnostic testing.
•Self-test on power-up.
•Rack mount or tabletop design.
The Terminal Server software features include:
•Support for TCP/IP protocols including telnet
and rlogin.
•Remote access support including PPP, SLIP
and CSLIP.
•
Printer support via lpd, rcp, and ioland utilities.
•Modem support via PPP and other utilities.
•Utilities provide ‘fixed tty’ support for
Unix systems.
•A window oriented menu interface with pop-up
menus and on screen help (command line
also available).
6
•ARP or BOOTP for network based setup.
Terminal Server
102/104
Desktop
Rack
Type
Table Top
Table Top
Rack Mount
No. Ports
2, 4
8, 16
8, 16
Connector
RJ45
DB25
RJ45
RS-232
RS-232
RS-232
RS-422
Interface
•Dynamic statistics displays and line status
reporting for fast problem diagnosis.
•Multiscreens on terminals.
•Full support of SNMP MIBs, allowing
remote configuration via SNMP as well as
statistics gathering.
•Interoperability with IP routing through
gateway tables.
•Domain Name Server support.
•WINS support for Windows
®
environments.
•Port configuration copy and save functions.
The Terminal Server security features include:
•Supervisory and port password.
•Port locking.
Introduction
Hardware
Description
•Authentication with PAP support.
•Per user access level assignment.
•Service logging.
•Logging facility for audit and billing.
•Modem auto reset.
The following table and diagrams describe the units:
Functionally, the difference between RS-232 and RS-422
versions is the absence of support for hardware flow control
lines (RTS and CTS) and modem control lines (DSR, DTR and
DCD) in the RS-422 version. The performance and support
for 115.2k baud are unaffected by the different serial ports.
Software
description
RS-422 uses differential signalling and is capable of handling
longer distance due to superior noise immunity when
installed with suitable cabling.
The Terminal Server comes with the Software Support Disk.
This disk contains the latest ‘released’ firmware and the
redirector software for Unix systems called
firmware is a backup copy and generally not used. The
ioland
software is used for setting up printers and dial-out
modems on Unix.
ioland
. The
9
Terminal Server
- User and Administration Guide
The Terminal Server uses TFTP for downloading new
tftpd
firmware.
AIX and HP-UX but disabled by default.
Consult your Unix manual on this subject. On Windows
tftpd
is not provided at this time (see our
shareware
Note: Beta copies of the ‘next’ firmware release are usually
available on web sites (consult README files before
downloading).
Regarding
source code
binaries of
SCO, AIX, HP-UX, Solaris, etc.). The source code can be
compiled on any Unix system (consult your Unix manual
on this subject).
Note: The most recent versions of these binaries should be
available on web sites.
is included with Unix systems such as SCO,
tftpd
program).
ioland
, for printers/modems on Unix systems, the
ioland.c
ioland
is provided. There are also several
ready to run for various Unix systems (i.e.
FTP
site for a
®
,
1.5Packing Lists
Desktop Terminal
Server
10
The following are check lists of the contents of your
package:
1Terminal Server
2This handbook
3Suppport Software Disk and Quick Start Guide
4Electrical Safety Booklet
54 wall mount brackets
6Power cable
Introduction
Rack Terminal
Server
1
2
90-200V AC 50-60Hz 2amp fuse
3
erver
inal S
erm
T
POWER
AUI
IOBASE2
IOBASE-T
4
5
Figure 5: Packing list - Desktop Terminal Server
1Terminal Server
2Electrical Safety Booklet
3This handbook
4Suppport Software Disk and Quick Start Guide
52 rack mount brackets
6Power cable
6
1
2
POWER
Rack Terminal Server
3
4
Tx
12345678
POWER
AUI
Rx
10BASE2
10BASE-T
5
Figure 6: Packing list - Rack Terminal Server
6
11
Terminal Server
- User and Administration Guide
102/104 Terminal
Server
2
Figure 7: Packing list - 102/104 Terminal Server.
1102/104 Terminal Server
2This handbook
3Support software disk and Quick Start Guide
4Electrical Safety Booklet
5Power supply unit
6Power cable
1
Terminal Server
POWER
NE
T
1
2
3
724-746-5503
4
3
4
5
5
12
Installing your IOLAN+
Installation 2
Below is a step-by-step guide on how to configure the
Terminal Server. You can also reference the
Quick Start Guide
First connect the Terminal Server to a network then begin
configuring the unit for your application. Additional
information on configuring modems and printers follows.
.
Terminal Server
2.1Connecting
to your
Network
10BASE-T
(twisted pair)
10BASE2
(Thin Ethernet)
AUI port
2.2Switching on
the Terminal
Server
The Desktop and Rack Terminal Servers connect to your
Ethernet network via one of the three auto sensing ports:
10BASE-T (twisted pair), 10BASE2 (thin) or AUI. The 102/
104 Terminal Server has 10BASE-T only. The Desktop and
Rack version default is 10BASE2.
Attach the RJ connector from a hub directly to the Terminal
Server's twisted pair port.
Attach a BNC T connector directly to the Terminal Server. If
your Terminal Server is the termination point for the cable
you need to add a terminator. Always ensure that each
segment of the thin Ethernet cable is at least 0.5m in length.
The maximum length for a thin Ethernet cable is 185 metres.
The AUI connector allows an external transceiver to be
connected. This allows a number of different interfaces to
connect including 10BASE5 (or thick) and fibre optic transceivers.
The Terminal Server power supply accepts input voltages in
the range 110 to 240V AC, allowing it to be used world-wide.
The102/104 server has an external power supply unit.
After you connect your LAN interface, you can power up the
unit. The green power indicator at the side (or front for Rack
and 102/104 units) should be lit. If the unit fails to power up
with the green power indicator lit, disconnect the unit and
contact Black Box.
13
Terminal Server
2.3
Communicating
via ARP
- User and Administration Guide
The green Ethernet indicators show the active connections. It
remains lit and will blink when LAN traffic is active.
Note: To change your Ethernet media, you will need to
reboot the unit to activate the connector.
You are now ready to begin communicating with your
Terminal Server. You can connect to the Terminal Server in
different ways: via a terminal or PC on port 1, or using ARP
or BOOTP. Using ARP is the preferred method for both
Windows
port 1 is often used. BOOTP setup is for Unix users only and
is included in the
method for your application. Third party BOOTP packages
are available for Windows
The Terminal Server supports the ‘Address Resolution
Protocol’ (ARP). It allows you to temporarily connect to your
Terminal Server to assign a permanent IP address. If you
prefer to use a terminal or PC attached to the Terminal
Server, skip to the next section.
®
and Unix, however a terminal or PC attached to
Tips
section (2.6). Choose the appropriate
®
.
14
From a local Unix host, type the following:
arp -s a.b.c.d aa:bb:cc:dd:ee:ff
(Where a.b.c.d is the IP address you want for the Terminal
Server, and aa:bb:cc:dd:ee:ff is the Ethernet address of the
Terminal Server, found on the bottom of the unit itself.)
®
On a Windows
(using dashes instead of colons):
arp -s a.b.c.d aa-bb-cc-dd-ee-ff
Whether you use Unix or Windows® to run arp, you are now
ready to telnet to the Terminal Server.
At the password prompt, just hit since this is not set yet.
The IP address still needs to be configured on the unit (ARP
has only allowed you to connect to the unit so far).
Note: If there are any errors, recheck both the IP and
Ethernet addresses you keyed in (this is the most common
error here). See
(Appendix B)
You can now skip the next section and go straight to
The Menu System.
2.5,
Troubleshooting & Maintenance
for more information on problems.
section
2.4
Communicating
via a
Terminal or
PC
You can connect to the Terminal Server using a terminal or
PC (with a terminal emulation package such as Hyperterm).
Connect a terminal or your PC to port 1. The Terminal Server
serial ports are DTE type RS-232 ports. When connecting a
terminal/PC directly (without modems), the RS-232 signals
need to be crossed over (‘null modem’ cable). See the
Guide
(Appendix C) for pinout information.
For a terminal/PC to communicate with a server, set it to the
following: 9600 baud, eight data bits, one stop bit, software
flow control, no parity.
After powering up the Terminal Server, you are prompted to
enter a ‘Local login:>‘. You can just hit any character and
at this point (the character is required).
Cabling
15
Terminal Server
- User and Administration Guide
2.5The Menu
System
The next prompt displayed is
Line Interface (CLI) prompt.
Note:
If there are any problems, check the cable you are
using (this is the most common error). Port 1 is configured to
provide error messages should any problems occur.
Troubleshooting
information on problems.
You can now move to
You should now be at the Command Line Interface (CLI) of
the Terminal Server as designated by the
you would like to continue in CLI mode refer to
but we recommend the menu system.
Set the terminal emulation type and begin using the menus.
The following are the terminal options:
The firmware version of the Terminal Server is located on the
lower left hand portion (in this example, version 4.02). The
wording ‘REMOTE-ADMIN’ in the upper right signifies you
are remotely telneted into the server (and will read
‘Terminal: 1’ if you are using a terminal/PC into port 1.)
Connections
Menu
The keys used to move about in the menus depend on the
terminal emulation you are using. The arrow keys should all
work. The TAB key is very important for moving between fields.
Backspace and DEL should work, but depend on the emulation.
ESC (the escape key) will move you back one menu.
Note: If there is a problem with your emulation, you can try
a different emulation mode. See
Maintenance
(Appendix B) for more information.
Troubleshooting
&
An accelerator key can be used to jump to an option within
a menu and is the first letter of the option.
Select connection '1’ on the
the
key. The
Commands
Connections Menu
and press
pop-up menu is displayed.
There are a number of options available from this menu.
This option allows you to configure parameters affecting
RACK v4.02 a CDi TERMINAL SERVER
the Server box, eg hosts table, other terminals.
Figure 9: Commands pop-up menu.
Before communication across the network can be established
the Terminal Server must be assigned a network IP address.
This is accessed through the
Administration Menu
.
Administration
Menu
18
Select the
Admin mode
Note: If you are telneted into the server, the
port
options do not appear on the
The top level
ADMINISTRATION MENU REMOTE-ADMIN
gateway Examine/modify gateway table.
host Examine/modify host table.
line Terminal configuration organised by line.
password Specify password to allow modification of menu items.
port Terminal configuration organised by port.
quit Return to connections menu.
server Examine/modify Server parameters.
stats Examine Server statistics.
Select the
options are
before exiting this menu,
optional values for this field if available, and
Save & Exit
Quit & Exit,
field and press the key. Other
which does not save the changes
Values,
which will display the
Cancel,
which
will take you back to this screen for more editing.
You have now set up the unit with a new IP address. This
should be confirmed with the message:
IP CHANGED—PLEASE REBOOT
Reboot the Terminal Server to activate the new IP address
reboot
using the
command. The IP address and/or subnet
mask are the only parameters that when changed necessitate
rebooting.
Your terminal server is now ready to configure for terminals
on multi-user systems or modems, printers and other devices.
The next sections deal with each of these. If you’ve got a
good feel for the menu system, you should proceed to the
section appropriate for your application.
If you’d like a full review of the menu system refer to Section
The Menu Interface
9,
later in this guide. For more
information about the Command Line mode, consult
Command Line Interface
(Appendix A)
.
21
Terminal Server
- User and Administration Guide
All of the procedures are based around the
This is accessed through the
Administration Menu
Port Setup Menu
(password
.
level). Remember, that if you are not in the password level,
you can only view the information, not change it.
This menu allows the user to set up all the parameters
associated with a port. The administrator can alter the set-up
of any port on the terminal server while a user can only alter
the set-up for their own port.
22
This menu is divided into the following sections:
Hardware:
Defines port type and is used for setting up the
hardware configuration of the modem, terminal,
printer or PC session. This section is always used.
User:
Defines various user parameters such as name and
terminal type. Most fields are used in this section.
Flow Control:
Defines the various flow control options used by
the Terminal Server. This section is always used.
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