Heated Display Merchandiser
MODELS TW-2, TW-3, TW-2D, TW-3D
Service Manual
Serial Numbers 123177 and Higher
CS-TM-030.01 Revised 3/27/13
(864) 963-3471 • Toll Free: (800) 927-6887 • Fax: (864) 963-5316
WHAT IS
WHO IS
COVERAGE PERIOD
WARRANTY COVERAGE
EXCEPTIONS
EXCLUSIONS
INSTALLATION
REPLACEMENT PARTS
COVERED
COVERED
BKI LIMITED W ARRANTY
2812 Grandview Dr. • Simpsonville, SC 29680 • USA
This warranty covers defects in material and workmanship under normal use, and applies
only to the original purchaser providing that:
The equipment has not been accidentally or intentionally damaged, altered or misused;
The equipment is properly installed, adjusted, operated and maintained in accordance
national and local codes, and in accordance with the installation and operating
with
instructions provided with this product.
The serial number rating plate affixed to the equipment has not been defaced or
removed.
This
equipment purchased
Warranty claims must be received in writing by BKI within one (1) year from
date of installation or within one (1) year and three (3) months from data of
shipment from the factory, whichever comes first.
COB Models: One (1) Year limited parts and labor.
COM Models: Two (2) Year limited parts and labor. COM convection ovens also have
a two (2) year door warranty.
CO1 Models: Two (2) Year limited parts and labor. Five (5) Year limited door
warranty.
BevLes Products: Two (2) Year limited parts and labor.
Warranty period begins the date of dealer invoice to customer or ninety (90) days
after shipment date from BKI, whichever comes first.
This
warranty
xpenses
e
hours
travel time and
extended door warranty on convection ovens years 3 through 5 is a parts only warranty and
does not include labor, travel, mileage or any other charges.
Thermostat calibrations
Air and gas
Light
Glass doors and
Fuses,
Adjustments
Tightening
Failures
Unauthorized
Damage
Alteration,
Thermostats
Freight –
Ordinary
Failure to follow
Events
appropriate installation
per
installer, not the
BKI genuine
date of
warranty
covers on-site labor, parts and
of the
Any exceptions must be pre-approved in advance and in writing by BKI. The
Negligence
adjustments,
bulbs,
of screws or
caused
in
shipment,
misuse or
and safety valves with
other than normal UPS charges,
wear and
beyond control
Leveling, as well as
manufacturer.
Factory OEM parts receive a (90) day
installation
is
extended
for use in the U.S.A.
authorized
door adjustments,
to
burner
by erratic
repair by
installation and/or operating instructions,
by a BKI F
service
performed during regular, weekday business hours.
or acts of
after (30) days
flames and
fasteners,
voltages
anyone other than
improper installation,
tear,
of the
company.
proper installation
and use materials – is the responsibility of the
actory Authorized
to the original
representative
God,
from equipment installation date,
cleaning of
or gas
broken
purchaser
reasonable
suppliers,
a BKI F
capillary tubes,
and check out of all
Service
travel
up to (100) miles
pilot
burners,
actory Authorized
materials warranty
Center.
and applies only to
time
and travel
round
trip and (2)
Service Center,
new equipment -
dealer
effective from the
or
CS-TM-030.01 Revised 3/27/13
Heated Display Merchandiser Table of Contents
Table of Contents
Table of Contents ........................................................................................................................................1
Introduction..................................................................................................................................................2
Safety Precautions ....................................................................................................................................2
Safety Signs and Messages .................................................................................................................2
Safe Work Practices .............................................................................................................................3
Safety Labels ........................................................................................................................................4
Installation....................................................................................................................................................5
Instructions For Shipping Damage............................................................................................................5
Electrical Information.................................................................................................................................5
Replacement Parts ......................................................................................................................................6
TW-2..........................................................................................................................................................6
TW-2D .......................................................................................................................................................8
TW-3........................................................................................................................................................10
TW-3D .....................................................................................................................................................12
Wiring Diagrams ........................................................................................................................................14
Notes...........................................................................................................................................................20
1
Heated Display Merchandiser Introduction
Introduction
Congratulations! You have chosen a Heated Display Merchandiser that will give you many years of fine
service from the original manufacturer, BKI.
The BKI name and trademark on this unit assures you of the finest in design and engineering -- that it has
been built with care and dedication -- using the best materials available. Attention to the operating
instructions regarding proper installation, operation, and maintenance will result in long lasting
dependability to insure the highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If
you have any questions, please contact your BKI Distributor. If they are unable to
answer your questions, contact the BKI Technical Service Department, toll free:
1-800-927-6887. Outside the U.S., call 1-864-963-3471.
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol.
When you see this symbol on your equipment, be alert to the potential for personal injury or property
damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify
specific areas where potential hazards exist and special precautions should be taken. Know and
understand the meaning of these instructions, signs, and messages. Damage to the equipment, death or
serious injury to you or other persons may result if these messages are not followed.
This message indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury. It may also be used to alert against
unsafe practices.
This message is used when special information, instructions or identification are
required relating to procedures, equipment, tools, capacities and other special
data.
2
Heated Display Merchandiser Introduction
Safe Work Practices
Beware of High Voltage
This equipment uses high voltage. Serious injury can occur if you or any
untrained or unauthorized person installs, services, or repairs this
equipment. Always Use an Authorized Service agent to Service Your
Equipment.
Keep this manual with the Equipment
This manual is an important part of your equipment. Always keep it near for
easy access. If you need to replace this manual, contact:
BKI
Technical Services Department
2812 Grandview Drive
Simpsonville, S.C. 29680
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Protect Children
Keep children away from this equipment. Children may not understand that
this equipment is dangerous for them and others.
NEVER allow children to play near or operate your equipment.
Keep Safety Labels Clean and in Good Condition
Do not remove or cover any safety labels on your equipment. Keep all
safety labels clean and in good condition. Replace any damaged or missing
safety labels. Refer to the Safety Labels section for illustration and location
of safety labels on this unit. If you need a new safety label, obtain the
number of the specific label illustrated on page 4, then contact:
BKI
Technical Services Department
2812 Grandview Drive
Simpsonville, S.C. 29680
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Be Prepared for Emergencies
Be prepared for fires, injuries, or other emergencies.
Keep a first aid kit and a fire extinguisher near the equipment. You must
use a 40-pound Type BC fire extinguisher and keep it within 25 feet of your
equipment.
Keep emergency numbers for doctors, ambulance services, hospitals, and
the fire department near your telephone.
3
Heated Display Merchandiser Introduction
Know your responsibilities as an Employer
• Make certain your employees know how to operate the equipment.
• Make certain your employees are aware of the safety precautions on the
equipment and in this manual.
• Make certain that you have thoroughly trained your employees about
operating the equipment safely.
• Make certain the equipment is in proper working condition. If you make
unauthorized modifications to the equipment, you will reduce the
function and safety of the equipment.
Safety Labels
4
Heated Display Merchandiser Installation
Installation
Serious injury, equipment damage or death could result if attempting to install this
unit yourself. Ensure that an authorized BKI service agent installs the unit.
Instructions For Shipping Damage
You are responsible for filing all freight claims with the delivering truck line. Inspect all cartons and crates
for damage when they arrive. If there is damage noted to shipping crates or cartons, or, if a shortage is
found, note this on the bill of lading (all copies) before signing.
If damage is detected when the equipment is uncrated, immediately call the delivering truck line and
follow up the call with a written report indicating concealed damage to your equipment. Ask for an
immediate inspection of your concealed damage item. Crating material MUST be retained to show the
inspector from the truck line.
Electrical Information
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs the electrical installation. Ensure that a licensed electrician
perform the electrical installation in accordance with local codes, or in the
absence of local codes, with the National Electrical Code, ANSI NFPA 70-20XX.
This unit, when installed by an authorized BKI service agent, must be wired for use in accordance with all
applicable local, state, and federal codes. For specific electrical requirements and connections refer to the
wiring diagram attached to the unit or provided in the Service Manual.
5
Heated Display Merchandiser Replacement Parts
Replacement Parts
Use the information in this section to identify replacement parts. To order replacement parts, call your
local BKI sales and service representative. Before calling, please note the serial number on the rating tag
affixed to the unit.
TW-2
6