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Heated Display Merchandiser
MODELS TW-2, TW-3, TW-2D, TW-3D
Service Manual
Serial Numbers 123177 and Higher
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Warranty Information
LIMITED ONE YEAR WARRANTY
BKI (The "Company") warrants to the original purchaser that at time of shipment from the
Company factory, this equipment will be free from defect in materials and workmanship. Written
notice of a claim under this warranty must be received by the Company within ONE YEAR from
the date of installation, but no longer than ONE YEAR AND THREE MONTHS from date of
shipment from the factory. Defective conditions caused by abnormal use or misuse, lack of or
improper maintenance, damage by third parties, alterations by unauthorized personnel, acts of
God, failure to follow installation and/or operating instructions, or any other events beyond the
reasonable control of the Company will NOT be covered under this warranty. The obligation of
the Company under this warranty shall be limited to repairing or replacing (at the option of the
Company) any part, with the exception of lamps, fuses, and glass (which are not covered under
warranty), which is found defective in the reasonable opinion of the Company. Any part found
defective by the Company will be repaired or replaced without charge F.O.B. factory,
Simpsonville, South Carolina or F.O.B. authorized BKI Distributor. The Company and/or its
authorized representatives will assume the normal replacement labor expense for the defective
part for the period of the warranty as stated above, excluding travel and/or other expenses
incidental to the replacement of the defective part, where replacement work is performed during
standard business hours and not subject to overtime, holiday rates, and/or any additional fees. IN
NO EVENT SHALL THE COMPANY BE LIABLE FOR LOSS OF USE, LOSS OF REVENUE OR
LOSS OF PRODUCT OR PROFIT OR FOR INDIRECT OR CONSEQUENTIAL DAMAGES
INCLUDING BUT NOT LIMITED TO, FOOD SPOILAGE OR PRODUCT LOSS. WARRANTY
DOES NOT COVER GLASS BREAKAGE. THE ABOVE WARRANTY IS EXCLUSIVE AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE EXCLUDED INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
REPLACEMENT PARTS
Any appliance replacement part, with the exception of lamps, fuses, and glass, which proves to
be defective in material or workmanship within ninety (90) days of installation will be replaced
without charge F.O.B. Factory, Simpsonville, SC or F.O.B. authorized BKI Distributor. The user
shall have the responsibility and expense of removing and returning the defective part to the
Company as well as the cost of reinstalling the replacement or repaired part.
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Heated Display Merchandiser Table of Contents
Table of Contents
Table of Contents........................................................................................................................................1
Introduction .................................................................................................................................................2
Safety Precautions....................................................................................................................................2
Safety Signs and Messages.................................................................................................................2
Safe Work Practices.............................................................................................................................3
Safety Labels........................................................................................................................................4
Installation ...................................................................................................................................................5
Instructions For Shipping Damage ...........................................................................................................5
Electrical Information ................................................................................................................................5
Replacement Parts......................................................................................................................................6
TW-2.........................................................................................................................................................6
TW-2D.......................................................................................................................................................8
TW-3.......................................................................................................................................................10
TW-3D.....................................................................................................................................................12
Wiring Diagrams........................................................................................................................................14
Notes ..........................................................................................................................................................20
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Heated Display Merchandiser Introduction
Introduction
Congratulations! You have chosen a Heated Display Merchandiser that will give you many years of fine
service from the original manufacturer, BKI.
The BKI name and trademark on this unit assures you of the finest in design and engineering -- that it has
been built with care and dedication -- using the best materials available. Attention to the operating
instructions regarding proper installation, operation, and maintenance will result in long lasting
dependability to insure the highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If
you have any questions, please contact your BKI Distributor. If they are unable to
answer your questions, contact the BKI Technical Service Department, toll free:
1-800-927-6887. Outside the U.S., call 1-864-963-3471.
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol.
When you see this symbol on your equipment, be alert to the potential for personal injury or property
damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify
specific areas where potential hazards exist and special precautions should be taken. Know and
understand the meaning of these instructions, signs, and messages. Damage to the equipment, death or
serious injury to you or other persons may result if these messages are not followed.
This message indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury. It may also be used to alert against
unsafe practices.
This message is used when special information, instructions or identification are
required relating to procedures, equipment, tools, capacities and other special
data.
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Heated Display Merchandiser Introduction
Safe Work Practices
Beware of High Voltage
This equipment uses high voltage. Serious injury can occur if you or any
untrained or unauthorized person installs, services, or repairs this
equipment. Always Use an Authorized Service agent to Service Your
Equipment.
Keep this manual with the Equipment
This manual is an important part of your equipment. Always keep it near for
easy access. If you need to replace this manual, contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Protect Children
Keep children away from this equipment. Children may not understand that
this equipment is dangerous for them and others.
NEVER allow children to play near or operate your equipment.
Keep Safety Labels Clean and in Good Condition
Do not remove or cover any safety labels on your equipment. Keep all
safety labels clean and in good condition. Replace any damaged or missing
safety labels. Refer to the Safety Labels section for illustration and location
of safety labels on this unit. If you need a new safety label, obtain the
number of the specific label illustrated on page 4, then contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Be Prepared for Emergencies
Be prepared for fires, injuries, or other emergencies.
Keep a first aid kit and a fire extinguisher near the equipment. You must
use a 40-pound Type BC fire extinguisher and keep it within 25 feet of your
equipment.
Keep emergency numbers for doctors, ambulance services, hospitals, and
the fire department near your telephone.
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Heated Display Merchandiser Introduction
Know your responsibilities as an Employer
• Make certain your employees know how to operate the equipment.
• Make certain your employees are aware of the safety precautions on the
equipment and in this manual.
• Make certain that you have thoroughly trained your employees about
operating the equipment safely.
• Make certain the equipment is in proper working condition. If you make
unauthorized modifications to the equipment, you will reduce the
function and safety of the equipment.
Safety Labels
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Heated Display Merchandiser Installation
Installation
Serious injury, equipment damage or death could result if attempting to install this
unit yourself. Ensure that an authorized BKI service agent installs the unit.
Instructions For Shipping Damage
You are responsible for filing all freight claims with the delivering truck line. Inspect all cartons and crates
for damage when they arrive. If there is damage noted to shipping crates or cartons, or, if a shortage is
found, note this on the bill of lading (all copies) before signing.
If damage is detected when the equipment is uncrated, immediately call the delivering truck line and
follow up the call with a written report indicating concealed damage to your equipment. Ask for an
immediate inspection of your concealed damage item. Crating material MUST be retained to show the
inspector from the truck line.
Electrical Information
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs the electrical installation. Ensure that a licensed electrician
perform the electrical installation in accordance with local codes, or in the
absence of local codes, with the National Electrical Code, ANSI NFPA 70-20XX.
This unit, when installed by an authorized BKI service agent, must be wired for use in accordance with all
applicable local, state, and federal codes. For specific electrical requirements and conne ctions refer to the
wiring diagram attached to the unit or provided in the Service Manual.
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Heated Display Merchandiser Replacement Parts
Replacement Parts
Use the information in this section to identify replacement parts. To order replacement parts, call your
local BKI sales and service representative. Before calling, please note the serial number on the rating tag
affixed to the unit.
TW-2
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Heated Display Merchandiser Replacement Parts
ITEM # PART # QTY DESCRIPTION
1 TWA023 1 CALROD PAN TW-2
2 CONTROL PANEL TW-2
K0035 2 KNOB, LOW 1-6 HI Z-34620-1220
PL0005 2 PILOT LIGHT, 125V
S0102 1 SWITCH, RCKR SPST W/LITE 250V
S0029 2 SWITCH, INFINITE 120V-1246
3 D0318 1*or 2** DOOR, LR TW-2 STRETCHED
4 D0319 1* or 2** DOOR, RF TW-2 STRETCHED
5 R0062 1 RACK, 20 3/8 X 28 3/4
6 TWA043 1 PROTECTOR ROD, TW-2, 2D
7 C0267B 1 CALROD, 120V 480W W/2 TWA026 BRKTS
8 LH0001 3 LAMPHOLDER, RD PORCELAIN
9 WTWA059 1 HOOD WELD, TW2/2D STRETCHED
10 TWA060 1 LIGHT INSERT, TW/D2 STRETCHED
11 B0066 3 BULB, 40A15 130V TEFLON COATED
12 GL0157* 1 GLASS, 16 7/16 X 29 5/8 3/16
13 GL0132 2 GLASS, 15 X 13 X 22 7/16
14 WTWA061 1 BASE, TW-2 STRETCHED WELDED
15 CS0005 1 CORD SET, 115V 7'6"
16 C0243 1 CALROD, 120V 600W U1-32-414-2
17 L0041 4 LEG, BLACK HEX FOOT
18 TWA056 1 BASE PLATE, TW/D2 STRETCHED
* - Used in unit with Solid Front Glass option.
** - Used in unit with Front Glass Doors option.
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Heated Display Merchandiser Replacement Parts
TW-2D
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Heated Display Merchandiser Replacement Parts
ITEM # PART # QTY DESCRIPTION
1 TWA018 1 BASE PLATE TW-2
2 CS0005 1 CORD SET, 115V 7'6"
3 CONTROL PANEL TW-2D
K0035 3 KNOB, LOW 1-6 HI Z-34620-1220
PL0005 3 PILOT LIGHT, 125V
S0102 1 SWITCH, RCKR SPST W/LITE 250V
S0029 3 SWITCH, INFINITE 120V-1246
4 D0263 1* or 2** DOOR, RIGHT FRONT TW2D
5 D0264 1* or 2** DOOR, LEFT REAR TW2D
6 R0069 1 RACK, MIDDLE DECK PAN TW-2D
7 R0062 1 RACK, 20 3/8 X 28 3/4
8 TWA043 1 PROTECTOR ROD, TW-2, 2D
9 C0267B 1 CALROD, 120V 480W W/2 TWA026 BRKTS
10 B0066 6 BULB, 40A15 130V TEFLON COATED
11 LH0001 3 LAMPHOLDER, RD PORCELAIN
12 WTWA019 1 HOOD WELD, TW-2
13 TWA017 1 INSERT TW-2
14 GL0160* 1 GLASS, 20 7/8 X 29 5/8 3/16
15 TWDA043 1 MIDDLE DECK TWD-2 W/GUARDS
16 GL0133 2 GLASS, 8 1/4 X 16 31/32 X 3/16
17 WTWDA041 1 TWD-2 BASE CORNERS WELDED
18 SB5052 1 INSERT ASSY, 120V TW2D
19 C0243 1 CALROD, 120V 600W U1-32-414-2
20 GL0134 2 GLASS, 8 1/4 X 22 3/8X 18 9/16
21 L0041 4 LEG, BLACK HEX FOOT
22 TWA023 1 CALROD PAN TW-2
* - Used in unit with Solid Front Glass option.
** - Used in unit with Front Glass Doors option.
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Heated Display Merchandiser Replacement Parts
TW-3
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Heated Display Merchandiser Replacement Parts
ITEM # PART # QTY DESCRIPTION
1 TWA055 1 ADAPTER PLATE FOR CORD, TW3'S
2 D0259 1* or 2* DOOR, RH W/BUMPER TW-3
3 D0260 1* or 2* DOOR, LH TW-3
4 CONTROL PANEL TW-3
K0035 2 KNOB, LOW 1-6 HI Z-34620-1220
S0102
or
S0103
S0029
or
S0141
PL0003
or
PL0005
1 SWITCH, RCKR SPST W/LITE 250V
or
SWITCH, RKR DPST 15A 250V LAMP
2 SWITCH, INFINITE 120V-1246
or
SWITCH, INFINITE 240V-1245
2 PILOT LIGHT, 250V RECT BLK BEZEL
or
PILOT LIGHT, 125V
5 WTWA007 1 BASE, TW-3 CORNERS WELDED
6 WTWDA055 1 BOTTOM PAN INSERT CORNER WELD
7 TWA044 1 PROTECTOR ROD, TW-3 3D
8 C0268B
or
C0302
1 CALROD, 120V 640W
or
CALROD, 240V 640W
9 TWA004 1 INSERT, TW-3
10 WTWA006 1 HOOD WELD, TW-3
11 B0066
or
B0553
5 BULB, 40A15 130V TEFLON COATED
or
BULB, TUFFSKIN 40W 250V
12 LH0001 5 LAMPHOLDER, RD PORCELAIN
13 GL0158 1* GLASS, 16 7/16 X 40 5/8 3/16
14 GL0132 2 GLASS, 15 X 13 X 22 7/16
15 C0301 1 CALROD, 230V 800W
16 TWA002 1 CALROD PAN, TW-3
17 L0041 4 LEG, BLACK HEX FOOT
18 TWA005 1 BASE PLATE, TW-3
19 CS0005
or
CS0023
1 CORD SET, 115V 7'6"
or
CORD SET, 250V 6' 12/3 SO
* - Used in unit with Solid Front Glass option.
** - Used in unit with Front Glass Doors option.
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Heated Display Merchandiser Replacement Parts
TW-3D
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Heated Display Merchandiser Replacement Parts
ITEM # PART # QTY DESCRIPTION
1 WTWA006 1 HOOD WELD, TW-3
2 TWA004 1 INSERT, TW-3
3 B0066 10 BULB, 40A15 130V TEFLON COATED
4 LH0001 5 LAMPHOLDER, RD PORCELAIN
5 GL0159 1* GLASS, 20 7/8 X 40 5/8 3/16
6 GL0133 2 GLASS, 8 1/4 X 16 31/32 X 3/16
7 GL0134 2 GLASS, 8 1/4 X 22 3/8X 18 9/16
8 WTWDA003 1 BASE WELDED TW3D
9 C0242 1 CALROD, 120V 800W U1-32-414-3
10 L0041 4 LEG, BLACK HEX FOOT
11 TWDA002 1 BASE PLATE, TW-3D
12 SB4752 1 CORD SET ASSY, 120V TW3D
13 TWA003 1 ACCESS PLATE, TW
14 TWA002 1 CALROD PAN, TW-3
15 D0266 1* or 2** DOOR, LH TW-3D
16 D0265 1* or 2** DOOR, RH TW-3D
17 CONTROL PANEL
K0035 3 KNOB, LOW 1-6 HI Z-34620-1220
S0029 3 SWITCH, INFINITE 120V-1246
S0102 1 SWITCH, RCKR SPST W/LITE 250V
PL0005 3 PILOT LIGHT, 125V
18 WTWDA055 1 BOTTOM PAN INSERT CORNER WELD
19 TWDA001 1 MIDDLE DECK TW3D
20 SB4759 1 INSERT ASSY 120V TW3D
21 R0070 1 RACK, MIDDLE DECK PAN TW-3D
22 TWA044 1 PROTECTOR ROD, TW-3 3D
23 C0268B 1 CALROD, 120V 640W
* - Used in unit with Solid Front Glass option.
** - Used in unit with Front Glass Doors option.
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Heated Display Merchandiser Wiring Diagrams
Wiring Diagrams
Refer to the table below to find the wiring diagram associated with your unit.
WIRING DIAGRAM DRAWING # FIGURE #
TW-2 220V-240V/50hz TWE1004 Figure 1
TW-2D 220V-240V/50hz TWDE1005 Figure 2
TW-3 220V/240V TWE1005 Figure 3
TW-3D 220V-240V/50hz TWDE1004 Figure 4
TW-3D 220V TWDE1006 Figure 5
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Heated Display Merchandiser Wiring Diagrams
Figure 1. TW-2 220V-240V/50hz
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Heated Display Merchandiser Wiring Diagrams
Figure 2. TW-2D 220V-240V/50hz
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Heated Display Merchandiser Wiring Diagrams
Figure 3. TW-3 220V/240V
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Heated Display Merchandiser Wiring Diagrams
Figure 4. TW-3D 220V-240V/50hz
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Heated Display Merchandiser Wiring Diagrams
Figure 5. TW-3D 220V
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Heated Display Merchandiser Notes
Notes
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Heated Display Merchandiser Notes
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P.O. Box 80400, Simpsonville, S.C. 29680-0400, USA
http://www.bkideas.com
Made and printed in the U.S.A
LI0260/0407
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