Sandwich Merchandiser
MODELS (2T)SM-2624, (2T)SM-3824, (2T)SM-5024,
(2T)SM-6224
Installation & Operation Manual
Serial Numbers and Higher
WHAT IS
WHO IS
COVERED
COVERAGE PERIOD
WARRANTY
EXCEPTIONS
EXCLUSIONS
INSTALLATION
REPLACEMENT PARTS
COVERED
COVERAGE
BKI LIMITED
PO Box
963-3471 • Toll
(864)
This warranty covers defects in material and workmanship under normal use, and applies only to the original
purchaser providing that:
The equipment has not been accidentally or intentionally damaged, altered or misused;
The equipment is properly installed, adjusted, operated and maintained in accordance with national and local
codes, and in accordance with the installation and operating instructions provided with this product.
The serial number rating plate affixed to the equipment has not been defaced or removed.
This
warranty
is
in the U.S.A.
extended
80400 • Simpsonville, SC
Free: (800)
to the original
purchaser
WARRANTY
29680-0400 • USA
927-6887 • Fax: (864) 963-5316
and applies only to
equipment purchased
Warranty claims must be received in writing by BKI within one (1) year from date of installation or
within one (1) year and three (3) months from data of shipment from the factory, whichever comes
first.
COB Models: One (1) Year limited parts and labor.
COM Models: Two (2) Year limited parts and labor. COM convection ovens also have a two (2) year door
warranty.
CO1 Models: Two (2) Year limited parts and labor. Five (5) Year limited door warranty.
BevLes Products: Two (2) Year limited parts and labor.
Warranty period begins the date of dealer invoice to customer or ninety (90) days after shipment date
from BKI, whichever comes first.
This
warranty
authorized
performed during regular, weekday business hours.
Any exceptions must be pre-approved in advance and in writing by BKI. The extended door warranty on
convection ovens years 3 through 5 is a parts only warranty and does not include labor, travel, mileage or
any other charges.
covers on-site labor, parts and
service
representative
reasonable
up to (100) miles
round
travel
trip and (2)
time
and travel
hours
expenses
travel time and
Negligence
Thermostat calibrations
Air and gas
Light
Glass doors and
Fuses,
Adjustments
Tightening
Failures
Unauthorized
Damage
Alteration,
Thermostats
Freight
Ordinary
Failure to follow
Events
Leveling, as well as
installation
BKI genuine
installation
Warranty
is in lieu of all
manufacturer’s
on the
damages,
or in any
replacement
warranty.
of this
or acts of
God,
after (30) days
adjustments,
bulbs,
to
of screws or
caused
repair by
in
shipment,
misuse or
and safety valves with
– other than normal UPS charges,
wear and
beyond control
proper installation
and use materials – is the responsibility of the
Factory OEM parts receive a (90) day
by a BKI F
actory Authorized
part. BKI shall in no
event
of
proven defective
door adjustments,
burner
flames and
fasteners,
by erratic
voltages
anyone other than
improper installation,
tear,
installation and/or operating instructions,
of the
other warranties, expressed
for
damages
parts shall
from equipment installation date,
cleaning of
or gas
suppliers,
a BKI F
broken
capillary tubes,
company.
and check out of all
Service
in excess of the
materials warranty
Center.
event
be liable for any
constitute a
or implied, and all
pilot
burners,
actory Authorized
new equipment -
dealer
or installer, not the
effective from the date of
other obligations
purchase
special, indirect
price of the unit. The repair or
fulfillment of all
Service Center,
per
appropriate
obligations under
of the
manufacturer.
or liabilities
or
consequential
the terms
for use
Asia Europe Latin America North America
Sandwich Merchandiser Table of Contents
Table of Contents
Table of Contents .................................................................................................................................................... 3
Introduction.............................................................................................................................................................. 4
Safety Precautions................................................................................................................................................ 4
Safety Signs and Messages ............................................................................................................................. 4
Safe Work Practices ......................................................................................................................................... 4
Safety Labels .................................................................................................................................................... 6
Operation.................................................................................................................................................................. 7
Operation.................................................................................................................................................................. 8
Models (2T)SM-2624, (2T)SM-3824, (2T)SM-5024, (2T)SM-6224 ...................................................................... 8
Controls and Indicators..................................................................................................................................... 8
Unit Startup and Preheating.............................................................................................................................. 9
Unit Shutdown................................................................................................................................................... 9
Temperature Adjustment....................................................................................................................................... 9
Operational Guidelines.......................................................................................................................................... 9
Installation.............................................................................................................................................................. 10
Instructions For Shipping Damage...................................................................................................................... 10
Electrical Information........................................................................................................................................... 10
Maintenance........................................................................................................................................................... 11
Scheduled Maintenance...................................................................................................................................... 11
Troubleshooting................................................................................................................................................... 12
Repair.................................................................................................................................................................. 12
Lamp Replacement......................................................................................................................................... 12
3
Sandwich Merchandiser Introduction
Introduction
Congratulations! You have chosen a Sandwich Merchandiser that will give you many years of fine service from
the original manufacturer, BKI.
The BKI name and trademark on this unit assures you of the finest in design and engineering — that it has been
built with care and dedication — using the best materials available. Attention to the operating instructions
regarding proper installation, operation, and maintenance will result in long lasting dependability to insure the
highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If you have
any questions, please contact your BKI Distributor. If they are unable to answer your
questions, contact the BKI Technical Service Department, toll free: 1-800-927-6887.
Outside the U.S., call 1-864-963-3471.
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol. When you
see this symbol on your equipment, be alert to the potential for personal injury or property damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify specific
areas where potential hazards exist and special precautions should be taken. Know and un derstand the meaning
of these instructions, signs, and messages. Damage to the equipment, death or serious injury to you or other
persons may result if these messages are not followed.
This message indicates an imminently hazardous situation that, if not avoided, will result
in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided, could
result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury. It may also be used to alert against unsafe practices.
This message is used when special information, instructions or identification are required
relating to procedures, equipment, tools, capacities and other special data.
Safe Work Practices
Beware of High Voltage
This eq
or unauthorized person installs, services, or repairs this equipment. Always Use an
Authorized Service agent to Service Your Equipment.
uipment uses high voltage. Serious injury can occur if you or any untrained
4
Sandwich Merchandiser Introduction
Keep this manual with the Equipment
This ma
nual is an important part of your equipment. Always keep it near for easy
access. If you need to replace this manual, contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Protect Children
Keep chil
dren away from this equipment. Children may not understand that this
equipment is dangerous for them and others.
NEVER allow children to play near or operate your equipment.
Keep Safety Labels Clean and in Good Condition
Do not re
move or cover any safety labels on your equipment. Keep all safety labels
clean and in good condition. Replace any damaged or missing safety labels. Refer
to the Safety Labels section for illustration and location of safety labels on this unit.
If you need a new safety label, obtain the number of the specific label illustrated on
page 6, then contact:
BKI
nical Services Department
Tech
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Be Prepared for Emergencies
Be prep
ared for fires, injuries, or other emergencies.
Keep a first aid kit and a fire extinguisher near the equipment. You must use a 40pound Type BC fire extinguisher and keep it within 25 feet of your equipment.
Keep emergency numbers for doctors, ambulance services, hospitals, and the fire
department near your telephone.
Know your responsibilities as an Employer
Make certain your employees know how to operate the equipment.
Make certain your employees are aware of the safety precautions on the
equipment and in this manual.
Make certain that you have thoroughly trained your employees about operating
the equipment safely.
Make certain the equipment is in proper working condition. If you make
unauthorized modifications to the equipment, you will reduce the function and
safety of the equipment.
5
Sandwich Merchandiser Introduction
Safety Labels
Models SM-2624, SM-3824, SM-5024, SM-6224
6
Sandwich Merchandiser Operation
Model 2TSM-2624, 2TSM-3824, 2TSM-5024, 2TSM-6224
7
Sandwich Merchandiser Operation
p
Operation
Models (2T)SM-2624, (2T)SM-3824, (2T)SM-5024, (2T)SM-6224
Controls and Indicators
Thermostat for
Heat
To
Thermostat for
Bottom Heat
8
Sandwich Merchandiser Operation
Item #
Description Function
1 TOP HEAT temperature
control
2 TOP HEAT pilot light Cycles on and off to indicate when the ceramic heaters turn on and off.
3
BOTTOM HEAT
temperature control
4 BOTTOM HEAT pilot light Cycles on and off to indicate when the heating element turns on and
5 LIGHTS ON/OFF Switch Controls power to the lights.
Controls the temperature of the ceramic heaters.
Controls the temperature of the heating element.
off.
Unit Startup and Preheating
1. Connect the plug of the power cord into a receptacle that matches the power rating specified on the rating
tag.
2. Place the TOP HEAT and BOTTOM HEAT temperature control knobs to the number 4 position. The pilot
lights will cycle on and off to maintain proper sandwich warmer temperature.
3. Place the Sandwich Warmer LIGHTS ON/OFF switch to the ON (1) position. The switch should illuminate
green.
4. Allow the equipment to preheat for 30 minutes before loading it with product.
Unit Shutdown
1. Turn both temperature controls to OFF position and place LIGHTS switch to OFF position.
2. Allow the equipment to cool to room temperature.
Temperature Adjustment
After loading the unit with product, it may be necessary to adjust the temperature control knobs in order to
maintain the proper internal temperature for the product on display. The temperature control knobs should be set
to the lowest possible number that will maintain the proper product temperature.
Operational Guidelines
Foods should be a minimum of 160 F. before being placed in the warmer.
Foods loaded in first should be served first as much as is practical.
Check Federal and State Health and Sanitation Regulations for internal temperature required for holding
cooked foods for sale. Maintaining these temperatures often tends to continue to cook certain products.
Therefore, smaller amounts of bulk foods should be displayed at non-peak periods and the warmer
refilled as needed.
This equipment is designed to hold foods for a short period of time only.
9
Sandwich Merchandiser Installation
Installation
Serious injury, equipment damage or death could result if attempting to install this unit
yourself. Ensure that an authorized BKI service agent installs the unit.
Instructions For Shipping Damage
You are responsible for filing all freight claims with the delivering truck line. Inspect all cartons and crates for
damage when they arrive. If there is damage noted to shipping crates or cartons, or, if a shortage is found, note
this on the bill of lading (all copies) before signing.
If damage is detected when the equipment is uncrated, immediately call the delivering truck line and follow up the
call with a written report indicating concealed damage to your equipment. Ask for an immediate inspection of your
concealed damage item. Crating material MUST be retained to show the inspector from the truck line.
Electrical Information
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs the electrical installation. Ensure that a licensed electrician perform
the electrical installation in accordance with local codes, or in the absence of local codes,
with the National Electrical Code, ANSI NFPA 70-20XX.
This unit, when installed by an authorized BKI service agent, must be wired for use in accordance with all
applicable local, state, and federal codes. For specific electrical requirements and connections refer to the wiring
diagram attached to the unit or provided in the Service Manual.
10
Sandwich Merchandiser Maintenance
Maintenance
Failure to comply with the maintenance below could result in a serious accident.
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs electrical repair. Ensure that a licensed electrician performs electrical
repair.
Scheduled Maintenance
This unit should be cleaned at the end of each working day. Use the following procedure:
Failure to remove power from this unit may cause severe electrical shock. This unit may
have more than one disconnect switch.
Never use abrasive cleaners that may damage the finish.
Never steam clean the interior.
Avoid getting excess water in the interior of the unit.
Do not leave this unit on and unattended after business hours.
1. Remove all food from the unit.
2. Remove power from the unit by following the shutdown procedures in the Operation section.
3. Allow the equipment to cool to room temperature.
4. Remove the heat shield on the operator and/or customer side.
5. Remove the rack(s) or divider bars and clean with a mild soap and water solution.
6. Sponge the inside and outside of the unit with a mild soap and water solution, being sure to clean all
areas. Avoid getting water in the interior of the unit.
7. Wipe the parts and unit dry with a soft, clean cloth.
8. Reinstall the heat shield and place the rack(s) or divider bars back in the unit.
11
Sandwich Merchandiser Maintenance
Troubleshooting
Problem Cause Possible Solution
Unit will not turn on.
Product is not holding it’s
temperature
Unit is not heating
Repair
Before replacing any parts, make sure the power has been turned off and the unit has
cooled down.
Power cords not
connected or circuit
breaker supplying power
to the unit has tripped.
Product temperature is
too low when loaded.
Or
Faulty component in
heating circuit
No power to unit
Or
Faulty component in top
or bottom heating circuit.
Make sure power cords are connected and circuit
breaker is on. If problem persists contact a
licensed electrician.
Make sure product is above 160 F when loaded.
Contact an authorized BKI service agent for
corrective action.
Make sure power cords are connected and circuit
breaker is on. If problem persists, contact licensed
electrician.
Contact an authorized BKI service agent for
corrective action.
Lamp Replacement
Only use Teflon-coated lamp to prevent glass contamination.
1. Remove power from the unit by following the shutdown procedures in the Operation section.
2. Allow the equipment to cool to room temperature.
3. Remove lamp guard.
4. Carefully remove the faulty lamp.
5. Replace with the new lamp and reattach the lamp guard.
12
P.O. Box 80400, Simpsonville, S.C. 29680-0400, USA
http://www.bkideas.com
Made and printed in the U.S.A
LI0174/0704
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