BKI FW-15 Service Manual
Chick-fil-A® Fry Warmer
Installation, Operation & Service Manual
Serial Numbers 120182 and Higher
Warranty Information
LIMITED ONE YEAR WARRANTY
BKI (The “Company”) warrants to the original purchaser/user, that at time of shipment from the
Company factory, this equipment will be free from defect in materials and workmanship. Written
notice of a claim under this Warranty must be given within ONE YEAR AND THREE MONTHS
from date of shipment from the factory. Defective conditions caused by abnormal use or misuse,
lack of maintenance, damage by third parties, alterations by unauthorized personnel, acts of God,
failure to follow installation instructions or any other events beyond the control of the company will
NOT be covered under Warranty. The obligation of the Company under this Warranty shall be
limited to repairing or replacing (at the option of the company) any part which is defective in
reasonable opinion of the Company. The user will have the responsibility and expense of
removing and returning the defective part to the Company as well as the cost of reinstalling the
replacement or repaired part.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR LOSS OF USE, LOSS OF REVENUE
OR LOSS OF PRODUCT OR PROFIT OR FOR INDIRECT OR CONSEQUENTIAL DAMAGES
INCLUDING BUT NOT LIMITED TO, FOOD SPOILAGE OR PRODUCT LOSS . WAR RANTY
DOES NOT COVER GLASS BREAKAGE. THE ABOVE WARRANTY IS EXCLUSIVE AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE EXCLUDED INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THIS WARRANTY SHALL APPLY ONLY WITHIN THE CONTINENTAL UNITED STATES, ITS
TERRITORIES, AND POSSESSIONS AND IN CANADA.
LIMITED NINETY DAY LABOR WARRANTY
All labor necessary to repair or replace factory defective parts will be performed, without charge,
to the end user, by service personnel of a BKI Authorized Distributor during the first ninety days
after the date of installation of the new equipment.
Replacement parts: Any appliance replacement part, except lamps and fuses, which proves to
be defective in material or workmanship within 90 days from date of original installation will be
repaired or replaced without charge F.O.B. Factory, Simpsonville, S.C. or F.O.B. authorized
distributor.
Chick-fil-A® Fry Warmer Table of Contents
Table of Contents
Table of Contents .................................................................................................................................................... 1
Introduction.............................................................................................................................................................. 2
Safety Precautions................................................................................................................................................ 2
Safety Signs and Messages ............................................................................................................................. 2
Safe Work Practices ......................................................................................................................................... 2
Safety Labels......................................................................................................................................................... 4
Installation................................................................................................................................................................ 5
Instructions For Shipping Damage........................................................................................................................ 5
Electrical Information And Grounding ................................................................................................................... 5
Installation Instructions.......................................................................................................................................... 5
Countertop Collar Weldment With Liner Pan (WB31216000) ..........................................................................5
Countertop Collar Weldment Without Liner Pan (WB31211900) ..................................................................... 6
Countertop Collar Weldment With Liner Pan (WB31217700) ..........................................................................7
Operation.................................................................................................................................................................. 8
Unit Startup and Preheating.................................................................................................................................. 8
Operational Guidelines.......................................................................................................................................... 8
Unit Shutdown....................................................................................................................................................... 8
Maintenance............................................................................................................................................................. 9
Scheduled Maintenance........................................................................................................................................ 9
Cleaning............................................................................................................................................................ 9
Troubleshooting................................................................................................................................................... 10
Repair.................................................................................................................................................................. 11
Lamp Replacement......................................................................................................................................... 11
Replacement Parts ................................................................................................................................................ 12
Components........................................................................................................................................................ 12
FW-15DTO (Bottom Breather)........................................................................................................................ 12
FW-15 CUF (Bottom Breather)....................................................................................................................... 14
FW-15 PASS THRU (Bottom Breather).......................................................................................................... 15
FW-15T (Bottom Breather) ............................................................................................................................. 16
Accessories......................................................................................................................................................... 17
Wiring Diagrams.................................................................................................................................................... 18
FW-15 (Bottom Breather).................................................................................................................................... 18
FW-15T (Bottom Breather).................................................................................................................................. 19
FW-15DTO (Bottom Breather)............................................................................................................................ 20
1
Chick-fil-A® Fry Warmer Introduction
Introduction
Congratulations! You have chosen a Fry Warmer that will give you many years of fine service from the original
manufacturer, BKI.
The BKI name and trademark on this unit assures you of the finest in design and engineering — that it has been
built with care and dedication — using the best materials available. Attention to the operating instructions
regarding proper installation, operation, and maintenance will result in long lasting dependability to insure the
highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If you have
any questions, please contact your BKI Distributor. If they are unable to answer your
questions, contact the BKI Technical Service Department, toll free: 1-800-927-6887.
Outside the U.S., call 1-864-963-3471.
This unit must be sealed to the counter after it is installed to conform to NSF Standard 4,
Item 4.28. (Dow Corning RTV #732 Multi purpose Sealant.)
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol. When you
see this symbol on your equipment, be alert to the potential for personal injury or property damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify specific
areas where potential hazards exist and special precautions should be taken. Know and un derstand the meaning
of these instructions, signs, and messages. Damage to the equipment, death or serious injury to you or other
persons may result if these messages are not followed.
This message indicates an imminently hazardous situation that, if not avoided, will result
in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided, could
result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury. It may also be used to alert against unsafe practices.
This message is used when special information, instructions or identification are required
relating to procedures, equipment, tools, capacities and other special data.
Safe Work Practices
Beware of High Voltage
This equipment uses high voltage. Serious injury can occur if you or any untrained
or unauthorized person installs, services, or repairs this equipment. Always Use an
Authorized Service agent to Service Your Equipment.
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Chick-fil-A® Fry Warmer Introduction
Keep this manual with the Equipment
This manual is an important part of your equipment. Always keep it near for easy
access. If you need to replace this manual, contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Protect Children
Keep children away from this equipment. Children may not understand that this
equipment is dangerous for them and others.
NEVER allow children to play near or operate your equipment.
Keep Safety Labels Clean and in Good Condition
Do not remove or cover any safety labels on your equipment. Keep all safety labels
clean and in good condition. Replace any damaged or missing safety labels. Refer
to the Safety Labels section for illustration and location of safety labels on this unit.
If you need a new safety label, obtain the number of the specific label illustrated on
page 4, then contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Be Prepared for Emergencies
Be prepared for fires, injuries, or other emergencies.
Keep a first aid kit and a fire extinguisher near the equipment. You must use a 40-
pound Type BC fire extinguisher and keep it within 25 feet of your equipment.
Keep emergency numbers for doctors, ambulance services, hospitals, and the fire
department near your telephone.
Know your responsibilities as an Employer
• Make certain your employees know how to operate the equipment.
• Make certain your employees are aware of the safety precautions on the
equipment and in this manual.
• Make certain that you have thoroughly trained your employees about operating
the equipment safely.
• Make certain the equipment is in proper working condition. If you make
unauthorized modifications to the equipment, you will reduce the function and
safety of the equipment.
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Chick-fil-A® Fry Warmer Introduction
Safety Labels
4
Chick-fil-A® Fry Warmer Installation
Installation
Serious injury, equipment damage or death could result if attempting to install this unit
yourself. Ensure that an authorized BKI service agent install the oven.
Instructions For Shipping Damage
You are responsible for filing all freight claims with the delivering truck line. Inspect all cartons and crates for
damage when they arrive. If there is damage noted to shipping crates or cartons, or, if a shortage is found, note
this on the bill of lading (all copies) before signing.
If damage is detected when the equipment is uncrated, immediately call the delivering truck line and follow up the
call with a written report indicating concealed damage to your equipment. Ask for an immediate inspection of your
concealed damage item. Crating material MUST be retained to show the inspector from the truck line.
Electrical Information And Grounding
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs the electrical installation. Ensure that a licensed electrician perform
the electrical installation in accordance with local codes, or in the absence of local codes,
with the National Electrical Code, ANSI NFPA 70-20XX.
The FW-15DTO has 2 power supply cords. Ensure that each cord is connected to a
separate power supply circuit. Always unplug both power cords before servicing, moving
or testing the unit.
BKI Fry Warmers are wired for use in accordance with all applicable local, state, and federal codes. For specific
electrical requirements and connections refer to the wiring diagram attached to the unit or provided in the Service
Manual.
Installation Instructions
If a side or back panel is removed on the chute, the other two sides must be sealed with
NSF approved silicone. Seal all inside seams greater than 1/32”.
Countertop Collar Weldment With Liner Pan (WB31216000)
1. Obtain a suitable countertop location for the unit.
2. Cut holes in the countertop for the countertop collar weldment with liner pan (WB31216000) according to
illustration below:
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Chick-fil-A® Fry Warmer Installation
3. Using a 1/8” drill bit, drill holes in the countertop used to secure WB31216000 to the countertop.
4. Secure WB31216000 to countertop with # 8 sheet metal screws.
5. Seal WB31216000 to the countertop to conform to NSF Standard 4, Item 4.28. (Dow Corning RTV #732
Multi purpose Sealant.)
6. Position main unit on WB31216000.
7. Fit pan insert to main unit by lifting the open side of pan insert over the two tabs on main unit and lower
the pan insert into the opening in the WB31216000.
Countertop Collar Weldment Without Liner Pan (WB31211900)
1. Obtain a suitable countertop location for the unit.
2. Cut a hole in the countertop for the countertop collar weldment without liner pan (WB31211900)
according to illustration below:
3. Using a 1/8” drill bit, drill holes in the countertop used to secure WB31211900 to the countertop.
4. Secure WB31211900 to countertop with # 8 sheet metal screws.
5. Seal WB31211900 to the countertop to conform to NSF Standard 4, Item 4.28. (Dow Corning RTV #732
Multi purpose Sealant.)
6. Position main unit on WB31211900.
7. Fit pan insert to main unit by lifting the open side of pan insert over the two tabs on main unit and lower
the pan insert into the opening in the countertop.
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