BKI CSW-4 Service Manual
Hot Food Deli Case
MODELS WDC, TSW, TCW, SSW, CSW
Service Manual
Serial Numbers 122556 and Higher
Warranty Information
LIMITED ONE YEAR WARRANTY
BKI (The “Company”) warrants to the original purchaser/user, that at time of shipment from the
Company factory, this equipment will be free from defect in materials and workmanship. Written
notice of a claim under this Warranty must be given within ONE YEAR AND THREE MONTHS
from date of shipment from the factory. Defective conditions caused by abnormal use or misuse,
lack of maintenance, damage by third parties, alterations by unauthorized personnel, acts of God,
failure to follow installation instructions or any other events beyond the control of the company will
NOT be covered under Warranty. The obligation of the Company under this Warranty shall be
limited to repairing or replacing (at the option of the company) any part which is defective in
reasonable opinion of the Company. The user will have the responsibility and expense of
removing and returning the defective part to the Company as well as the cost of reinstalling the
replacement or repaired part.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR LOSS OF USE, LOSS OF REVENUE
OR LOSS OF PRODUCT OR PROFIT OR FOR INDIRECT OR CONSEQUENTIAL DAMAGES
INCLUDING BUT NOT LIMITED TO, FOOD SPOILAGE OR PRODUCT LOSS . WAR RANTY
DOES NOT COVER GLASS BREAKAGE. THE ABOVE WARRANTY IS EXCLUSIVE AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE EXCLUDED INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THIS WARRANTY SHALL APPLY ONLY WITHIN THE CONTINENTAL UNITED STATES, ITS
TERRITORIES, AND POSSESSIONS AND IN CANADA.
LIMITED NINETY DAY LABOR WARRANTY
All labor necessary to repair or replace factory defective parts will be performed, without charge,
to the end user, by service personnel of a BKI Authorized Distributor during the first ninety days
after the date of installation of the new equipment.
Replacement parts: Any appliance replacement part, except lamps and fuses, which proves to
be defective in material or workmanship within 90 days from date of original installation will be
repaired or replaced without charge F.O.B. Factory, Simpsonville, S.C. or F.O.B. authorized
distributor.
Hot Food Deli Case Table of Contents
Table of Contents
Table of Contents........................................................................................................................................1
Introduction .................................................................................................................................................2
Safety Precautions....................................................................................................................................2
Safety Signs and Messages.................................................................................................................2
Specific Precautions.............................................................................................................................3
Safe Work Practices.............................................................................................................................3
Installation ...................................................................................................................................................5
Unpacking and Handling...........................................................................................................................5
Floor Model...............................................................................................................................................5
Leveling................................................................................................................................................5
Kick Plate Mounting..............................................................................................................................6
End Panel Mounting.............................................................................................................................7
Pedestal Model.........................................................................................................................................8
Leveling................................................................................................................................................8
Front and Rear Cover Attachment .......................................................................................................9
End Panel Mounting.............................................................................................................................9
Counter Model ........................................................................................................................................10
Wiring......................................................................................................................................................10
Joining WDCTY Cases...........................................................................................................................11
Replacement Parts....................................................................................................................................12
Control Panel..........................................................................................................................................12
Canopy & Lift Hardware..........................................................................................................................13
Heated Shelf...........................................................................................................................................14
Wiring Diagrams........................................................................................................................................15
1
Hot Food Deli Case Introduction
Introduction
Congratulations! You have chosen a Hot Food Deli Case that will give you many years of fine service
from the original manufacturer, BKI.
The BKI name and trademark on this unit assures you of the finest in design and engineering -- that it has
been built with care and dedication -- using the best materials available. Attention to the operating
instructions regarding proper installation, operation, and maintenance will result in long lasting
dependability to insure the highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If
you have any questions, please contact your BKI Distributor. If they are unable to
answer your questions, contact the BKI Technical Service Department, toll free:
1-800-927-6887. Outside the U.S., call 1-864-963-3471.
This unit is to be sealed to the floor after installation to conform to NSF
requirements. (Dow Corning RTV #732 Multi purpose Sealant.)
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol.
When you see this symbol on your equipment, be alert to the potential for personal injury or property
damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify
specific areas where potential hazards exist and special precautions should be taken. Know a nd
understand the meaning of these instructions, signs, and messages . Damage to the equipment, death or
serious injury to you or other persons may result if these messages are not followed.
This message indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury. It may also be used to alert against unsafe
practices.
This message is used when special information, instructions or identification are
required relating to procedures, equipment, tools, capacities and other spe cial
data.
2
Hot Food Deli Case Introduction
Specific Precautions
Equipotential Ground Plane
When a high current flows through a conductor, differences in potent ial appear
between the conductor and nearby metallic surfaces near the appliance. As a
result, sparks may be produced between the appliance and surrounding metal
surfaces. These sparks could cause serious injury, damage, or fire.
BKI provides an Equipotential ground terminal for the connection of a bonding
conductor after the installation of the appliance per lEC60417-1. This terminal is
located on the inside of the Power Entry Supply box near the Earth connection
and is marked with this symbol.
Safe Work Practices
Beware of High Voltage
This equipment uses high voltage. Serious injury can occur if you or
any untrained or unauthorized person installs, services, or repairs this
equipment. Always Use an Authorized Service agent to Service Your
Equipment
Keep this manual with the Equipment
This manual is an important part of your equipment. Always keep it
near for easy access.
If you need to replace this manual, contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Protect Children
Keep children away from this equipment. Children may not
understand that this equipment is dangerous for them and others.
NEVER allow children to play near or operate your equipment.
3
Hot Food Deli Case Introduction
Keep Safety Labels Clean and in Good Condition
Do not remove or cover any safety labels on your equipment. Keep
all safety labels clean and in good condition. Replace any damaged
or missing safety labels.
If you need new safety labels, contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Be Prepared for Emergencies
Be prepared for fires, injuries, or other emergencies.
911
Keep a first aid kit and a fire extinguisher near the equipment. You
must use a 40-pound Type BC fire extinguisher and keep it within 25
feet of your equipment.
Keep emergency numbers for doctors, ambulance services, hospitals,
and the fire department near your telephone.
Know your responsibilities as an Employer
• Make certain your employees know how to operate the equipment.
• Make certain your employees are aware of the safety precautions
on the equipment and in this manual.
• Make certain that you have thoroughly trained your employees
about operating the equipment safely.
• Make certain the equipment is in proper working condition. If you
make unauthorized modifications to the equipment, you will reduce
the function and safety of the equipment.
4
Hot Food Deli Case Installation
R
Installation
Unpacking and Handling
YOU are responsible for filling all freight claims with the delivering truck line. Inspect all cartons and
crates for damage as soon as they arrive. If damage to cartons or crates is found, or if a shortage is
found, note this on the bill of lading (all copies) prior to signing.
If damage is found when the equipment is opened, immediately call the delivering truck line and follow up
the call with a written report indicating concealed damage to your shipment. Ask for an immediate
inspection of your concealed damage item. Packaging material MUST be retained to show the inspector
from the truck line.
Do not walk on top of deli cases or damage to the cases and serious personal
injury could occur. The cases are not structurally designed to support excessive
external loading such as the weight of a person. Do not place heavy objects on
the deli cases.
Move the deli case as close as possible to its permanent location before moving the case off of the
shipping pallet. Make certain there are no separately packed accessories b efore discarding packaging.
During shipment, the lubricant in the gas springs may have settled. This can cause the glass not to
remain open in the raised position. To avoid this, fully raise and lower the glass manually 4 or 5 times.
Floor Model
Leveling
Deli cases must be installed level to insure proper operation and alignment to adjoining equipment. Use a
carpenter’s level as shown in Figure 1. Begin lineup leveling from the highest point of the store floor.
LEVEL
CASE
COUNTE
TOP END
FLANGE
BLACK SHEET
METAL SCREWS
BOLT BASES OF ADJOINING
CASES TOGETHER AT
THESE (4) LOCATIONS
LEG
LEVELER
RAISE
LOWER
BLACK KICK
PLATES
(FRONT & BACK)
Figure 1. Floor Model - Leveling & Kick Plate Mounting
5
Hot Food Deli Case Installation
1. Level the case using the leg levelers at the corners of the case (Figure 1). 8 ft. cases have an
additional pair of leg levelers in the center – don’t forget to adjust these too.
2. Raise the low end of the case to level it, do not lower the high end.
3. Check for level side-to-side and front-to-back.
4. If you are installing adjoining cases, position the next case in line beside the level case and
proceed to the next step.
5. Level this case in the same manner.
6. When level, bolt the two cases together at the locations shown in Figure 1.
NOTE: None of the end components shown in Figure 2 should be attached to adjoining case
ends
If the cases have been properly leveled, the front panels and counter tops should align with a
small, uniform gap between the front panels of the two cases.
7. Proceed in the same manner until all the cases in the line are level and bolted together.
8. Complete the line up by slipping the Counter Top Joint Cover over the end flanges of the
adjoining counter tops.
Kick Plate Mounting
A black vinyl-covered kick plate is provided for the front and back of each case.
1. Slide the front kick plate (the wider of the two) behind the lower finished front panel of the case
(see Figure 1).
2. Make certain that the ends of the kick plate are flush with the ends of the lower finished front
panel and that the kick plate is flush to the floor.
3. Drill 5/32” diameter holes in the case base to match the pre-drilled holes in the kick plate.
4. Attach the kick plate to the case base with the black sheet metal screws provided.
5. Mount the back kick plate to the case in the same manner.
6. Place the End Kick Plates in position (see Figure 2).
NOTE: There are left and right hand parts. The longer end flange faces toward the front of the case
with the black side out. The End Kick Plates fit over the ends of the front and back kick plates and
flush to the floor.
6
Hot Food Deli Case Installation
End Panel Mounting
1. Now, attach the End Trim Panels to the base ends. The studs on the Trim Panels pass throu gh
the mounting holes in the base ends (see Figure 2). Both End Trim Panels are the same.
2. If the panel does not align properly turn it end for end. The panels are secured from insid e with
the #10 Palnuts provided.
3. Attach the End Panels to the ends of the case(s) as shown in Figure 2 using the shoulder screws
provided. For Glass End Panels only, slide the plastic bushings provided over the shoulder
screws before inserting the screw into the glass panel. Be careful that the screws do not bind in
the holes in the glass panel.
NOTE: If the ends are already attached to the case, the End Kick Plates can be lowered to the
floor. To do this loosen the End Trim Panel nuts from inside the case then slide the Kick Plates
flush with the floor and tighten the Trim Panel nuts.
4. These cases are to be sealed to the floor if required by local health codes. Seal the kick plates to
the floor using a silicone-type sealant (Dow Corning RTV #732 or equivalent).
SHOULDER SCREWS
ATTACH GLASS END
PANEL TO THESE
THREADED INSERTS
END PANEL
END KICK PLATE
HELD CAPTIVE
BEHIND TRIM PANEL
TRIM PANEL STUDS
THRU THESE (4)
HOLES – ATTACH
FROM INSIDE BASE
w/#10-24 PALNUT
END TRIM PANEL
END KICK PLATE
Figure 2. Floor Model - End Kick Plate & End Panel Mounting
7
Hot Food Deli Case Installation
(3)
Pedestal Model
Pedestal mounted cases are provided with a mounting frame that runs the full length of the case. This
allows the pedestals to be located at any point along the length of the case. Each case should be
supported by at least two pedestals. One pedestal can support the ends of two adjoining cases. If in
doubt, consult the factory for assistance in determining the proper pedestal loca tions for your particular
installation.
RETAINING CLIP CLAMPS
PEDEST AL FRAME TO BOTTO M
FLANGE OF CASE FRAME
(PAINTED or STAINLESS)
REAR COVER
INSTALL FIRST
LEVEL
CASE
FRONT COVER
(PAINTED or
MOUNTING RAILS ON
CASE FIT INSIDE
PEDESTAL ENDS
BOLT FRAMES OF AJOINING
CASES TOGETHER AT THESE
LOCATIONS
LEG
LEVELER
RAISE
PEDESTAL
FRAME
LOWER
STAINLESS)
FITS OVER REAR
COVER
Figure 3. Pedestal Model - Leveling and Cover Attachment
Leveling
Deli cases must be installed level to insure proper operation and alignment to adjoining equipment. Use a
carpenter’s level as shown in Figure 3. Begin lineup leveling from the highest point of the store floor.
1. Level the case using the leg levelers at the corners of the pedestals (see Figure 3).
2. Raise the low end of the case to level it, do not lower the high end.
3. Check for level side-to-side and front-to-back.
4. If you are installing adjoining cases, position the next case in line beside the level case and
proceed to the next step.
5. Level this case in the same manner.
6. When level, bolt the two cases together at the locations shown in Figure 3. If the cases have
been properly leveled, the front panels and counter tops should align with a small, uniform gap
between the front panels of the two cases.
8
Hot Food Deli Case Installation
7. Proceed in the same manner until all the cases in the line are level and bolted together.
8. Complete the line up by slipping the Counter Top Joint Cover over the ends flanges of the
adjoining counter tops.
Front and Rear Cover Attachment
1. Slide the Rear Cover over the Pedestal Frame first (see Figure 3). Then slide the Front Cover
over the Frame with the sides of the Front Cover lapping over the side of the Rear Cover. The
Front Cover will extend approximately 4-1/2” from the front of the frame.
2. Drill two 5/32” diameter holes in each side of the Pedestal Frame to match the predrilled holes in
the covers.
3. Secure the covers to the frame using the #8 sheet metal screws provided.
4. These cases are to be sealed to the floor if required by local health codes. Seal the pedestal
covers to the floor using a silicone-type sealant (Dow Corning RTV #732 or equivalent).
End Panel Mounting
END
PANEL
¼” –20 NUTS ATTACH
LOWER SHOULDER
BOLTS FROM BACKSIDE
OF END PANEL
Figure 4. Pedestal Model - End Panel Mounting
1. Attach the End Panels to the ends of the case(s) as shown in Figure 4 using the shoulder screws
provided.
2. Attach the (2) lower shoulder screws to the End Panel with the ¼”-20 nuts provided. For Glass
End Panels only, slide the plastic bushings provided over the shoulder screws before inserting
the screw into the glass panel. Be careful that the screws do not bind in the holes in the glass
panel.
9
Hot Food Deli Case Installation
Counter Model
Counter Mounted cases must be mounted on a level surface that can su pport the weight of the case and
it contents. Use a carpenter’s level as shown in Figure 3 to level the case.
These cases are to be sealed to the counter if required by local health codes. Seal the peri meter of the
case to the counter using a silicone-type sealant (Dow Corning RTV #732 or equivalent).
Attach the End Panels to the ends of the case as shown in Figure 4 using the shoulder screws provided.
The (2) lower shoulder screws shown in Figure 4 are not required on counter mounted cases.
For Glass End Panels only, slide the plastic bushings provided over the shoulder screws before inserting
the screw into the glass panel. Be careful that the screws do not bind in the holes in the glass panel.
Wiring
A wiring diagram for the specific model is shipped with the deli case. The wiring diagram provides
electrical specifications, an electrical schematic and a parts list. Refer to this wiring diagram and the deli
case serial number plate for electrical information.
Field wiring must be sized for the components amperes printed on the serial number plate. Actual ampere
draw may be less than specified.
All electrical connections should be in compliance with the NEC and all applicable local codes by a
licensed electrician. Refer to the wiring diagram furnished with your case for the electrical specifications.
The power supply connection is located on the bottom of the well compartment of the case (see Figure 5).
Two ¾ x 1 knockouts are provided for the required conduit connection. A second power supply
connection for the oven is provided on oven combo cases.
A wiring cutout is provided in the base bottom pan on floor model cases (see Figure 5). Refer to the case
specification sheet for the location of this cutout. Remove the cover over the wiring cutout and route the
wiring through the cutout. Cut a hole of the proper size and location in the cover for the conduit to pass
through and reinstall the cover.
Figure 5. Wiring Access
10
TERMINAL
ACCESS
COVER
(2) ¾” X 1”
KNOCKOUTS
WIRING CUTOUT
IN FLOOR MODEL
BASE
Hot Food Deli Case Installation
Joining WDCTY Cases
1. After leveling the cases and bolting the bases together, bolt the canopies together.
2. Remove the screws from the back of the top inner covers (with lights) on each case and allow
them to swing forward.
3. Connect the canopies using the ¼”-20 X 3” bolt and nut provided (see Figure 6, View A-A).
Replace the top inside covers.
4. Mount the Platform, Counter Trim and Base Front Joint Covers by holding them in place and
marking the hole locations on the case.
5. Make certain the joint covers are centered on the joint and that they align vertically with each
other.
6. Drill the case holes 5/32” and attach joint covers with screws provided. Black screws are to be
used on the Platform Cover and the Base Front Cover if painted black.
Figure 6. Joining WDCTY Cases
11
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