Page 1
Personal Settings
To access personal settings:
1. Press SETTINGS.
2. Enter and your password.#
1
Call Forwarding
2
Do Not Disturb
3
Call Handling
4
Re-record
5
Call waiting
6
After Hours Mode
9
Additional Settings
*
Cancel
when you are not available
your greeting
Call Handling When You are Not Available
If your will not be available to handle calls, you can:
Set the number of times your phone rings before your voice mail
!
answers
Tell the Bizfon where to send your calls if you do not answer or if
!
your line is busy
To set these options:
1. Press SETTINGS.
2. Enter and your password.
3. Press and follow the prompts.
#
3
Using Public Address
If your Bizfon 680 has a public address system attached, you can make
announcements by dialing 249.
Using Voice Mail
To use your voice mail:
1. Press BIZMAIL.
2. Enter and your
*You must restore deleted messages
before ending the current voice mail
session.
To access your voice
mail from any physical
extension:
1. Press BIZMAIL.
2. Enter your extension
#
password.
1
Play next
2
Save message
3
Delete
message
4
Repeat
5
Forward
6
Hear message
date
and stamp
7
Play previous
message
9
Restore
messages*
*
Exit
number.
message
message
message
time
deleted
3. Enter your password and press
.
#
To forward a voice mail
message to another
extension:
1. Press after listening to the
2. Enter the extension number to
3. Record an introduction to the
To be paged when you
receive a voice mail:
1. Press SETTINGS.
2. Enter and your password if
3. Press for Additional
4. Press for Pager Notification
To route calls directly to your
voice mail:
Pick up the handset and press
DND.
5
message.
where to forward the message.
message and then press .
#
required.
9
Settings.
1
and follow the prompts.
1
Initiating Conference Calls
Up to five people can join a conference call in the Meeting Room.
To start a conference call in the Meeting Room with your
current caller and other callers on hold:
Press CONF.
To start a conference when you have no active calls:
1. Dial 290.
2. Follow the prompts.
Feature Phone Reference Card
Contrast
Reconnect
Help
Dial 299 for Bizfon Customer Care
Delete
Outside Line
Operator
Placing and Handling Calls
To make an outside call:
1. Press SPEAKER or pick up
the handset and wait for the
dial tone.
2. Press and wait for the
3. Dial the number.
To put a call on hold:
Press HOLD.
To reconnect to a call on
hold:
Press or HOLD.
To transfer a call:
1. Press TRANSFER.
2. Dial the extension or dial an
3. Hang up or stay on the line
To transfer a call to an
extension’s voice mail:
1. Press TRANSFER.
2. Press BIZMAIL.
3. Dial the extension number
To forward calls:
1. Press SETTINGS.
2. Enter extension number and
3. Press 1 to select Call
4. Enter the extension or
9
dial tone.
1
outside number you want to
transfer the call to.
to announce the caller and
then hang up.
or press.
password.
Forwarding.
outside number to which
you want to forward your
calls.
To answer another ringing
extension:
1. Press PICKUP.
2. Follow the voice prompts.
To activate or deactivate Do
Not Disturb:
1. Pick up the handset.
2. Press DND.
To use Call Waiting:
1. Press CALL2 when you
hear two beeps.
2. Press CALL1 and CALL2
to toggle between calls.
Setting up Memory speed
dial:
1. Press SETTINGS to enter
Personal Settings.
2. Enter extension number and
password.
3. Press for Additional
4. Press to set up Speed
EMERGENCY
1. Pick up the handset and
2. Press and wait for the
3. Dial 911 or the emergency
9
Settings.
2
Dial and follow the
prompts.
wait for the dial tone.
9
dial tone.
number.
Page 2
Setting Up or Changing your Password
You are not required to choose a password, but if you do not, anyone
can listen to your voice mail or change your personal settings from
your telephone. Also, without a password, you are unable to use your
extension from outside the office.
Passwords must be from 3 to 10 digits.
To set up or change your password:
Press SETTINGS and press ENTER to enter Personal Settings.
!
Enter and your password if one already exists.
!
!
!
!
#
Press to select Change Greeting, Password or Recorded Name.
4
Press to select Change Your Password.
1
Follow the prompts to change your password.
Recording a Personal Greeting
Tips for recording your greeting:
!
Write down what you plan to say, and read the greeting aloud
before recording it to be sure you like the way it sounds.
!
Inform callers of their options during your greeting. They can:
Leave a message after the beep
!
Dial another extension, or the Operator
!
Press star for more options
!
Press the pound key in the future to skip your greeting
!
To record your greeting:
Press SETTINGS and press ENTER to enter Personal Settings.
!
Enter and your password.
!
!
!
#
Press to select Change Greeting, Password or Recorded Name.
4
Press to select Change Your Greeting.
3
Changing your Recorded Name
You can change your recorded name, the name that callers hear when
the System Greeting presents the list of extensions.
To change your recorded name:
1. Press SETTINGS and press ENTER to enter Personal Settings.
2. Enter your extension number or password.
3. Press to select Change Greeting, Password or Record Name.
4. Press to select Change Your Recorded Name.
5. Follow the prompts to change your recorded name.
4
4
Listening to Notification Messages
When you pick up your telephone handset, the system tells you:
How many new voice mail messages you have
!
If you have a call on hold
!
If Do Not Disturb is on
!
If Call Forwarding is on
!
If After Hours Mode is on
!
Using Your Bizfon from Outside the Office
To use your Bizfon from outside of the office:
NOTE: If you have not set up your extension with a password, you
cannot access the Bizfon from outside the office.
1. Dial your company’s phone number.
2. Press during the greeting.
3. Enter your extension and password as instructed by the prompts.
4. Refer to the Bizfon 680 Wallet Card for more information.
Bizfon, Inc.
50 Stiles Road
Salem, NH 03079
*
Phone: (603) 870-9400
Fax: (603) 870-9250
Customer Care: Dial Ext. 299
www.bizfon.com
Using BizTouch 2 Controls
Slide the speaker
control to adjust the
speaker volume.
For a list of recommended headsets,
Use the handset
volume switch to
adjust the handset
volume.
visit www.bizfon.com or call 299.
Use the ringer
switch to adjust the
ring volume.
Muting Outgoing Audio
Press MUTE to turn off the microphone for the speaker-phone or
handset so that the caller on the other end of the line cannot hear
anything you say. Press it again to turn the microphone back on.
Internal and External Rings
When an internal caller is calling, you hear a single ring.
When an outside caller is calling, your hear two short rings.
Using the Speakerphone
Making a hands-free call:
Press SPEAKER and wait for dial tone.
!
Adjust volume if needed.
!
Press SPEAKER again to hang up the phone.
!
If you are using a headset, pressing SPEAKER activates the
!
headset.
Receiving a call:
Press SPEAKER instead of picking up the handset when the
!
phone rings.
Adjust volume if needed.
!
Press SPEAKER again to hang up the phone.
!
Switching between Speaker and Handset:
You can switch between the speaker or headset and the handset while
the phone is dialing a number, or anytime during a conversation.
Speaker or headset to handset: Pick up the handset.
!
Handset to speaker: Press SPEAKER then hang up the handset.
!
NOTE:
handset or you will disconnect the call.
Be sure to press SPEAKER before hanging up the
Troubleshooting Speakerphone Operation
Problem:
Cause and Solution:
environment, the microphone might pick up these sounds and prevent
the speakerphone from receiving sound. Use your speakerphone in a
quiet area.
Problem:
Cause and Solution:
can cause audio distortion. Locate your phone away from these areas.
Problem:
Cause and Solution:
speakerphone. Be sure that the AC adapter is connected properly.
You cannot hear sound from the speaker.
If you are using the speakerphone in a noisy
Callers tell you that your audio does not sound clear.
Recessed office areas, such as next to cabinets,
Speakerphone does not stay on when you press SPEAKER.
The BizTouch 2 requires an AC adapter for the
Copyright 2000 Bizfon, Inc.
Bizfon, BizTouch and the Bizfon logo are trademarks of Bizfon, Inc.
All other trademarks are held by their respective owners.
PN: 050-00038:B
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