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Warranty Terms and Conditions
Bitmore products are supported with One (1) Year Guarantee of good operation.
Please read carefully the warranty terms, before using this product.
Info Quest Technologies, guarantees that for the valid period of the warranty, will
cover with all available means and resources, all possible defects that the product
may appear. In order for the warranty to be valid, the product must be operated in
accordance to its purpose, specications and under normal conditions.
Warranty Period:
The Warranty is valid for one year, starting from the date the product has been
purchased. Please keep your receipt or invoice, since it will be used as a proof of the
purchase date and validity of the warranty.
The Warranty is valid if:
1. The device’s serial number is clearly visible and has not being altered in any way.
2. The product is delivered at Info Quest Technologies’ Service Labs, accompanied
with the lawful receipt or invoice -where the date and the device name are clearly
stated- a brief description of the problem, as well as any other evidence that may be
requested for the better solution of the problem.
The Warranty is NOT valid if:
1. The device’s serial number is worn or altered.
2. The problem is the result of tweaking, bad connectivity, bad installation or misuse.
3. The problem was caused by accident, alternations of the power grid, liquid or re,
misuse or neglect.
4. Liquid has got into the product.
5. Defects or damages were caused to the device or its accessories, due to bad
postage or transfer without proper packaging.
6. There are clear marks of dropping or damaging the device, like scratches, badly
fastened screws, cut cables, etc.
Warranty DOES NOT cover:
1. The normal wear of the plastic parts due to normal use.
2. Damage that was caused to the product due to customization or settings that are
not according to the technical specications of the product.
3. Periodical maintenance and repair of the device or other accessories, as a result
of natural wear.
4. Transport expenses for the onsite visit of the technician.