BitDefender ANTIVIRUS 2009 User Manual

User's guide
Copyright© 2008 BitDefender
BitDefender Antivirus 2009
BitDefender Antivirus 2009
User's guide
Published 2008.07.18
Copyright© 2008 BitDefender
Legal Notice
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BitDefender Antivirus 2009
She came to me one morning, one lonely Sunday morning Her long hair flowing in the mid-winter wind I know not how she found me, for in darkness I was walking And destruction lay around me, from a fight I could not win
BitDefender Antivirus 2009

Table of Contents

License and Warranty .. . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... ix
Preface . . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . . xiii
1. Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
1.1. Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
1.2. Admonitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
2. The Book Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
3. Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Installation ................................................................ 1
1. System Requirements ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . 2
1.1. Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2. Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Installing BitDefender . . ... . ... . .. .. . . ... . ... . ... . ... . ... . .. .. . . ... . ... 4
2.1. Registration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1.1. Step 1/2 - Register BitDefender Antivirus 2009 . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1.2. Step 2/2 - Create a BitDefender Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2. Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2.1. Step 1/8 - Welcome Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2.2. Step 2/8 - Select View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2.3. Step 3/8 - Configure BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2.4. Step 4/8 - Configure Identity Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2.5. Step 5/8 - Configure Virus Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2.6. Step 6/8 - Select the Tasks to Be Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.2.7. Step 7/8 - Wait for the Tasks to Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.8. Step 8/8 - Finish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3. Repairing or Removing BitDefender . . ... . ... . ... . .. .. . . ... . ... . ... 21
Basic Administration ................................................ 23
4. Getting Started . . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . ... . . 24
4.1. Start BitDefender Antivirus 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2. User Interface View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2.1. Basic View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2.2. Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3. BitDefender Icon in the System Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.4. Scan Activity Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.5. BitDefender Manual Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.6. Game Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.6.1. Using Game Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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4.6.2. Changing Game Mode Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.7. Integration into Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.8. Integration into Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5. Dashboard . . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . 35
5.1. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
5.2. Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.2.1. Scanning with BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.2.2. Updating BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6. Antivirus .. .. . . ... . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . 39
6.1. Monitored Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.1.1. Local security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
6.2. Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.2.1. Scanning with BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.2.2. Updating BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7. Antiphishing ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . 50
7.1. Monitored Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.1.1. Online security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
7.2. Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2.1. Scanning with BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2.2. Updating BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
8. Vulnerability .. . . ... . ... . ... . ... . .. .. . . .. . . ... . ... . ... . ... . .. .. . . ... . .. 60
8.1. Monitored Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
8.1.1. Vulnerability scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
8.2. Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.2.1. Searching for Vulnerabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
9. Network . ... . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . .. 69
9.1. Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
9.1.1. Joining the BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
9.1.2. Adding Computers to the BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . 180
9.1.3. Managing the BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
9.1.4. Scanning All Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
9.1.5. Updating All Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
9.1.6. Registering All Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
10. Basic Settings . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . 77
10.1. Local security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
10.2. Online security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
10.3. General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
11. Status Bar . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . ... . .. 80
11.1. Local security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
11.2. Online security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
11.3. Vulnerability scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
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12. Registration . . ... . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... 84
12.1. Step 1/1 - Register BitDefender Antivirus 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
13. History . . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . ... . . 86
Advanced Administration .......................................... 88
14. General .. . .. .. . . .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . . 89
14.1. Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
14.1.1. Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
14.1.2. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
14.2. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
14.2.1. General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
14.2.2. Virus Report Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
14.3. System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
15. Antivirus ... . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . . 95
15.1. Real-time Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
15.1.1. Configuring Protection Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
15.1.2. Customizing Protection Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
15.1.3. Configuring the Behavioral Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
15.1.4. Disabling Real-time Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
15.1.5. Configuring Antiphishing Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
15.2. On-demand Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
15.2.1. Scan Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
15.2.2. Using Shortcut Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
15.2.3. Creating Scan Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
15.2.4. Configuring Scan Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
15.2.5. Scanning Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
15.2.6. Viewing Scan Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
15.3. Objects Excluded from Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
15.3.1. Excluding Paths from Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
15.3.2. Excluding Extensions from Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
15.4. Quarantine Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
15.4.1. Managing Quarantined Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
15.4.2. Configuring Quarantine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
16. Privacy Control ... . ... . .. .. . . ... . ... . ... . ... . ... . .. .. . . ... . ... . ... . 143
16.1. Privacy Control Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
16.1.1. Configuring Protection Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
16.2. Identity Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
16.2.1. Creating Identity Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
16.2.2. Defining Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
16.2.3. Managing Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
16.3. Registry Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
16.4. Cookie Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
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16.4.1. Configuration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
16.5. Script Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
16.5.1. Configuration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
17. Instant Messaging (IM) Encryption . ... . ... . ... . ... . .. .. . . .. . . ... 161
17.1. Disabling Encryption for Specific Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
18. Vulnerability . . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . ... . .. .. . . ... . . 164
18.1. Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
18.1.1. Checking for Vulnerabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
18.2. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
19. Game / Laptop Mode . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . 172
19.1. Game Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
19.1.1. Configuring Automatic Game Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
19.1.2. Managing the Game List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
19.1.3. Configuring Game Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
19.1.4. Changing Game Mode Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
19.2. Laptop Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
19.2.1. Configuring Laptop Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
20. Network . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . .. . . ... . ... . ... . ... . .. .. 179
20.1. Joining the BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
20.2. Adding Computers to the BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
20.3. Managing the BitDefender Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
21. Update ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . ... . .. 185
21.1. Automatic Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
21.1.1. Requesting an Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
21.1.2. Disabling Automatic Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
21.2. Update Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
21.2.1. Setting Update Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
21.2.2. Configuring Automatic Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
21.2.3. Configuring Manual Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
21.2.4. Configuring Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
21.2.5. Managing Proxies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
22. Registration . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . .. . . ... . ... . ... . ... 193
22.1. Registering BitDefender Antivirus 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
22.2. Creating a BitDefender Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Getting Help ........................................................... 198
23. Support . ... . ... . .. .. . . .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. 199
23.1. BitDefender Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
23.2. Asking for Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
23.2.1. Go to Web Self Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
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BitDefender Antivirus 2009
23.2.2. Open a support ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
23.3. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
23.3.1. Web Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
23.3.2. Branch Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
BitDefender Rescue CD ........................................... 204
24. Overview . ... . ... . .. .. . . ... . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. 205
24.1. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
24.2. Included Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
25. BitDefender Rescue CD Howto . .. .. . . ... . ... . ... . ... . .. .. . . ... . . 209
25.1. Start BitDefender Rescue CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
25.2. Stop BitDefender Rescue CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
25.3. How do I perform an antivirus scan? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
25.4. How do I update BitDefender over a proxy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
25.5. How do I save my data? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Glossary . ... . ... . ... . .. .. . . .. . . ... . ... . ... . ... . .. .. . . ... . ... . ... . ... . .. .. . . 215
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License and Warranty

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT INSTALL THE SOFTWARE. BY SELECTING "I ACCEPT", "OK", "CONTINUE", "YES" OR BY INSTALLING OR USING THE SOFTWARE IN ANY WAY, YOU ARE INDICATING YOUR COMPLETE UNDERSTANDING AND ACCEPTANCE OF THE TERMS OF THIS AGREEMENT.
These Terms cover BitDefender Solutions and Services for for home-users licensed to you, including related documentation and any update and upgrade of the applications delivered to you under the purchased license or any related service agreement as defined in the documentation and any copy of these items.
This License Agreement is a legal agreement between you (either an individual or a legal person) and BITDEFENDER for use of BITDEFENDER’s software product identified above, which includes computer software and services, and may include associated media, printed materials, and "online" or electronic documentation (hereafter designated as "BitDefender"), all of which are protected by international copyright laws and international treaties. By installing, copying or using BitDefender, you agree to be bound by the terms of this agreement.
If you do not agree to the terms of this agreement, do not install or use BitDefender.
BitDefender License. BitDefender is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. BitDefender is licensed, not sold.
GRANT OF LICENSE. BITDEFENDER hereby grants you and only you the following non-exclusive, limited, non-transferable and royalty-bearing license to use BitDefender.
APPLICATION SOFTWARE. You may install and use BitDefender, on as many computers as necessary with the limitation imposed by the total number of licensed users. You may make one additional copy for back-up purpose.
DESKTOP USER LICENSE. This license applies to BitDefender software that can be installed on a single computer and which does not provide network services. Each primary user may install this software on a single computer and may make one additional copy for backup on a different device. The number of primary users allowed is the number of the users of the license.
TERM OF LICENSE. The license granted hereunder shall commence on the purchasing date of BitDefender and shall expire at the end of the period for which the license is purchased.
License and Warranty
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BitDefender Antivirus 2009
EXPIRATION. The product will cease to perform its functions immediately upon expiration of the license.
UPGRADES. If BitDefender is labeled as an upgrade, you must be properly licensed to use a product identified by BITDEFENDER as being eligible for the upgrade in order to use BitDefender. A BitDefender labeled as an upgrade replaces and/or supplements the product that formed the basis for your eligibility for the upgrade. You may use the resulting upgraded product only in accordance with the terms of this License Agreement. If BitDefender is an upgrade of a component of a package of software programs that you licensed as a single product, BitDefender may be used and transferred only as part of that single product package and may not be separated for use by more than the total number of licensed users. The terms and conditions of this license replace and supersede any previous agreements that may have existed between you and BITDEFENDER regarding the original product or the resulting upgraded product.
COPYRIGHT. All rights, titles and interest in and to BitDefender and all copyright rights in and to BitDefender (including but not limited to any images, photographs, logos, animations, video, audio, music, text, and "applets" incorporated into BitDefender), the accompanying printed materials, and any copies of BitDefender are owned by BITDEFENDER. BitDefender is protected by copyright laws and international treaty provisions. Therefore, you must treat BitDefender like any other copyrighted material. You may not copy the printed materials accompanying BitDefender. You must produce and include all copyright notices in their original form for all copies created irrespective of the media or form in which BitDefender exists. You may not sub-license, rent, sell, lease or share the BitDefender license. You may not reverse engineer, recompile, disassemble, create derivative works, modify, translate, or make any attempt to discover the source code for BitDefender.
LIMITED WARRANTY. BITDEFENDER warrants that the media on which BitDefender is distributed is free from defects for a period of thirty days from the date of delivery of BitDefender to you. Your sole remedy for a breach of this warranty will be that BITDEFENDER , at its option, may replace the defective media upon receipt of the damaged media, or refund the money you paid for BitDefender. BITDEFENDER does not warrant that BitDefender will be uninterrupted or error free or that the errors will be corrected. BITDEFENDER does not warrant that BitDefender will meet your requirements.
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, BITDEFENDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS, ENHANCEMENTS, MAINTENANCE OR SUPPORT RELATED THERETO, OR ANY OTHER MATERIALS (TANGIBLE OR INTANGIBLE) OR SERVICES SUPPLIED BY HIM. BITDEFENDER HEREBY EXPRESSLY DISCLAIMS
License and Warranty
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BitDefender Antivirus 2009
ANY IMPLIED WARRANTIES AND CONDITIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INTERFERENCE, ACCURACY OF DATA, ACCURACY OF INFORMATIONAL CONTENT, SYSTEM INTEGRATION, AND NON INFRINGEMENT OF THIRD PARTY RIGHTS BY FILTERING, DISABLING, OR REMOVING SUCH THIRD PARTY’S SOFTWARE, SPYWARE, ADWARE, COOKIES, EMAILS, DOCUMENTS, ADVERTISEMENTS OR THE LIKE, WHETHER ARISING BY STATUTE, LAW, COURSE OF DEALING, CUSTOM AND PRACTICE, OR TRADE USAGE.
DISCLAIMER OF DAMAGES. Anyone using, testing, or evaluating BitDefender bears all risk to the quality and performance of BitDefender. In no event shall BITDEFENDER be liable for any damages of any kind, including, without limitation, direct or indirect damages arising out of the use, performance, or delivery of BitDefender, even if BITDEFENDER has been advised of the existence or possibility of such damages. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO CASE SHALL BITDEFENDER'S LIABILITY EXCEED THE PURCHASE PRICE PAID BY YOU FOR BITDEFENDER. The disclaimers and limitations set forth above will apply regardless of whether you accept to use, evaluate, or test BitDefender.
IMPORTANT NOTICE TO USERS. THIS SOFTWARE IS NOT FAULT-TOLERANT AND IS NOT DESIGNED OR INTENDED FOR USE IN ANY HAZARDOUS ENVIRONMENT REQUIRING FAIL-SAFE PERFORMANCE OR OPERATION. THIS SOFTWARE IS NOT FOR USE IN THE OPERATION OF AIRCRAFT NAVIGATION, NUCLEAR FACILITIES, OR COMMUNICATION SYSTEMS, WEAPONS SYSTEMS, DIRECT OR INDIRECT LIFE-SUPPORT SYSTEMS, AIR TRAFFIC CONTROL, OR ANY APPLICATION OR INSTALLATION WHERE FAILURE COULD RESULT IN DEATH, SEVERE PHYSICAL INJURY OR PROPERTY DAMAGE.
GENERAL. This Agreement will be governed by the laws of Romania and by international copyright regulations and treaties. The exclusive jurisdiction and venue to adjudicate any dispute arising out of these License Terms shall be of the courts of Romania.
Prices, costs and fees for use of BitDefender are subject to change without prior notice to you.
In the event of invalidity of any provision of this Agreement, the invalidity shall not affect the validity of the remaining portions of this Agreement.
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BitDefender and BitDefender logos are trademarks of BITDEFENDER. All other trademarks used in the product or in associated materials are the property of their respective owners.
The license will terminate immediately without notice if you are in breach of any of its terms and conditions. You shall not be entitled to a refund from BITDEFENDER or any resellers of BitDefender as a result of termination. The terms and conditions concerning confidentiality and restrictions on use shall remain in force even after any termination.
BITDEFENDER may revise these Terms at any time and the revised terms shall automatically apply to the corresponding versions of the Software distributed with the revised terms. If any part of these Terms is found void and unenforceable, it will not affect the validity of rest of the Terms, which shall remain valid and enforceable.
In case of controversy or inconsistency between translations of these Terms to other languages, the English version issued by BITDEFENDER shall prevail.
Contact BitDefender, at West Gate Park, Building H2, 24 Preciziei Street, Sector 6, Bucharest, Romania, or at Tel No: +40-21-3001255 or +40-21-3001254, e-mail address:
office@bitdefender.com.
License and Warranty
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BitDefender Antivirus 2009

Preface

This guide is intended to all users who have chosen BitDefender Antivirus 2009 as a security solution for their personal computers. The information presented in this book is suitable not only for computer literates, it is accessible to everyone who is able to work under Windows.
This book will describe for you BitDefender Antivirus 2009, the Company and the team who built it, will guide you through the installation process, will teach you how to configure it. You will find out how to use BitDefender Antivirus 2009, how to update, test and customize it. You will learn how to get best from BitDefender.
We wish you a pleasant and useful lecture.

1. Conventions Used in This Book

1.1. Typographical Conventions

Several text styles are used in the book for an improved readability. Their aspect and meaning are presented in the table below.
Preface
sample syntax
http://www.bitdefender.com
support@bitdefender.com
“Preface” (p. xiii)
filename
option
sample code listing
DescriptionAppearance
Syntax samples are printed with monospaced characters.
The URL link is pointing to some external location, on http or ftp servers.
E-mail addresses are inserted in the text for contact information.
This is an internal link, towards some location inside the document.
File and directories are printed using monospaced font.
All the product options are printed using strong characters.
The code listing is printed with monospaced characters.
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1.2. Admonitions

The admonitions are in-text notes, graphically marked, bringing to your attention additional information related to the current paragraph.
Note
The note is just a short observation. Although you can omit it, the notes can provide valuable information, such as specific feature or a link to some related topic.
Important
This requires your attention and is not recommended to skip over it. Usually, it provides non-critical but significant information.
Warning
This is critical information you should treat with increased caution. Nothing bad will happen if you follow the indications. You should read and understand it, because it describes something extremely risky.

2. The Book Structure

The book consists of several parts containing major topics. Moreover, a glossary is provided to clarify some technical terms.
Installation. Step by step instructions for installing BitDefender on a workstation. This is a comprehensive tutorial on installing BitDefender Antivirus 2009. Starting with the prerequisites for a successfully installation, you are guided through the whole installation process. Finally, the removing procedure is described in case you need to uninstall BitDefender.
Basic Administration. Description of basic administration and maintenance of BitDefender.
Advanced Administration. A detailed presentation of the security capabilities provided by BitDefender. You are taught how to configure and use all BitDefender modules so as to efficiently protect your computer against all kind of malware threats (viruses, spyware, rootkits and so on).
Getting Help. Where to look and where to ask for help if something unexpected appears.
BitDefender Rescue CD. Description of the BitDefender Rescue CD. It helps understand and use the features offered by this bootable CD.
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Glossary. The Glossary tries to explain some technical and uncommon terms you will find in the pages of this document.

3. Request for Comments

We invite you to help us improve the book. We have tested and verified all of the information to the best of our ability. Please write to tell us about any flaws you find in this book or how you think it could be improved, to help us provide you with the best documentation possible.
Let us know by sending an e-mail to documentation@bitdefender.com.
Important
Please write all of your documentation-related e-mails in English so that we can process them efficiently.
Preface
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BitDefender Antivirus 2009

Installation

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BitDefender Antivirus 2009

1. System Requirements

You may install BitDefender Antivirus 2009 only on computers running the following operating systems:
Windows XP with Service Pack 2 (32/64 bit) or higher
Windows Vista (32/64 bit) or Windows Vista SP1
Windows Home Server
Before installation, make sure that your computer meets the minimum hardware and software requirements.
Note
To find out the Windows operating system your computer is running and hardware information, right-click My Computer on the desktop and then select Properties from the menu.

1.1. Hardware Requirements

For Windows XP
800 MHz or higher processor
256 MB of RAM Memory (1GB recommended)
170 MB available hard disk space (200 recommended)
For Windows Vista
800 MHz or higher processor
512 MB of RAM Memory (1 GB recommended)
170 MB available hard disk space (200 recommended)
For Windows Home Server
800 MHz or higher processor
512 MB of RAM Memory (1 GB recommended)
170 MB available hard disk space (200 recommended)
System Requirements
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BitDefender Antivirus 2009

1.2. Software Requirements

Internet Explorer 6.0 (or higher)
.NET Framework 1.1 (also available in the installer kit)
Antiphishing protection is provided only for:
Internet Explorer 6.0 or higher
Mozilla Firefox 2.0
Yahoo! Messenger 8.1
Windows Live (MSN) Messenger 8.5
Instant Messaging (IM) encryption is provided only for:
Yahoo! Messenger 8.1
Windows Live (MSN) Messenger 8.5
System Requirements
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BitDefender Antivirus 2009

2. Installing BitDefender

Locate the setup file and double-click it. This will launch a wizard, which will guide you through the setup process.
Before launching the setup wizard, BitDefender will check for newer versions of the installation package. If a newer version is available, you will be prompted to download it. Click Yes to download the newer version or No to continue installing the version then available in the setup file.
Installation Steps
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BitDefender Antivirus 2009
Follow these steps to install BitDefender Antivirus 2009:
1. Click Next to continue or click Cancel if you want to quit installation.
2. Click Next.
BitDefender Antivirus 2009 alerts you if you have other antivirus products installed on your computer. Click Remove to uninstall the corresponding product. If you want to continue without removing the detected products, click Next.
Warning
It is highly recommended that you uninstall any other antivirus products detected before installing BitDefender. Running two or more antivirus products at the same time on a computer usually renders the system unusable.
3. Please read the License Agreement and click I agree.
Important
If you do not agree to these terms click Cancel. The installation process will be abandoned and you will exit setup.
4. By default, BitDefender Antivirus 2009 will be installed in C:\Program Files\BitDefender\BitDefender 2009. If you want to change the installation path, click Browse and select the folder in which you would like BitDefender to be installed.
Click Next.
5. Select options regarding the installation process. Some of them will be selected by default:
Open readme file - to open the readme file at the end of the installation.
Place a shortcut on the desktop - to place a shortcut to BitDefender Antivirus
2009 on your desktop at the end of the installation.
Eject CD when installation is complete - to have the CD ejected at the end of
the installation; this option appears when you install the product from the CD.
Turn off Windows Defender - to turn off Windows Defender; this option appears
only on Windows Vista.
Click Install in order to begin the installation of the product. If not already installed, BitDefender will first install .NET Framework 1.1.
Wait until the installation is completed.
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6. Click Finish. You will be asked to restart your system so that the setup wizard can complete the installation process. We recommend doing so as soon as possible.
Important
After completing the installation and restarting the computer, a registration wizard and a configuration wizard will appear. Complete these wizards in order to register and configure BitDefender Antivirus 2009 and to create a BitDefender account.
If you have accepted the default settings for the installation path, you can see in
Program Files a new folder, named BitDefender, which contains the subfolder BitDefender 2009.

2.1. Registration Wizard

The first time you start your computer after installation, a registration wizard will appear. The wizard helps you register BitDefender and configure a BitDefender account.
The BitDefender account gives you access to free technical support and special offers and promotions. If you loose your BitDefender license key, you can log in to your account at http://myaccount.bitdefender.com to retrieve it.
Note
If you do not want to follow this wizard, click Cancel. You can open the registration wizard anytime you want by clicking the Register link, located at the bottom of the user interface.
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BitDefender Antivirus 2009
2.1.1. Step 1/2 - Register BitDefender Antivirus 2009
Registration
You can see the BitDefender registration status, the current license key and how many days are left until the license expires.
To continue evaluating the product, select Continue evaluating the product.
To register BitDefender Antivirus 2009:
1. Select I want to register the product with a new key.
2. Type the license key in the edit field.
Note
You can find your license key:
on the CD label.
on the product registration card.
in the online purchase e-mail.
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BitDefender Antivirus 2009
If you do not have a BitDefender license key, click the provided link to go to the BitDefender online store and buy one.
Click Next to continue.
2.1.2. Step 2/2 - Create a BitDefender Account
Account Creation
If you do not want to create a BitDefender account at the moment, select Skip registration and click Finish. Otherwise, proceed according to your current situation:
“I do not have a BitDefender account” (p. 8)
“I already have a BitDefender account” (p. 9)
I do not have a BitDefender account
To create a BitDefender account, select Create a new BitDefender account and provide the required information. The data you provide here will remain confidential.
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BitDefender Antivirus 2009
E-mail - type in your e-mail address.
Password - type in a password for your BitDefender account. The password must
be at least six characters long.
Re-type password - type in again the previously specified password.
First name - type in your first name.
Last name - type in your last name.
Country - select the country you reside in.
Note
Use the provided e-mail address and password to log in to your account at
http://myaccount.bitdefender.com.
To successfully create an account you must first activate your e-mail address. Check your e-mail address and follow the instructions in the e-mail sent to you by the BitDefender registration service.
Optionally, BitDefender can inform you about special offers and promotions using the e-mail address of your account. Select one of the available options:
Send me all messages from BitDefender
Send me only the most important messages
Don't send me any messages
Click Finish.
I already have a BitDefender account
BitDefender will automatically detect if you have previously registered a BitDefender account on your computer. In this case, provide the password of your account.
If you already have an active account, but BitDefender does not detect it, select Sign in to an existing BitDefender Account and provide the e-mail address and the password of your account.
If you have forgotten your password, click Forgot your password? and follow the instructions.
Optionally, BitDefender can inform you about special offers and promotions using the e-mail address of your account. Select one of the available options:
Send me all messages from BitDefender
Send me only the most important messages
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Don't send me any messages
Click Finish.

2.2. Configuration Wizard

Once you have completed the registration wizard, a configuration wizard will appear. The wizard helps you configure specific product modules and set BitDefender to perform important security tasks.
Completing this wizard is not mandatory; however, we recommend you do so in order to save time and ensure your system is safe even before BitDefender Antivirus 2009 is installed.
Note
If you do not want to follow this wizard, click Cancel. BitDefender will notify you about the components that you need to configure when you open the user interface.
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2.2.1. Step 1/8 - Welcome Window
Welcome Window
Click Next to continue.
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BitDefender Antivirus 2009
2.2.2. Step 2/8 - Select View Mode
View Modes
Choose between the two user interface view modes depending on your user experience with BitDefender:
Basic View. Simple interface suited for beginners and users who want to perform
basic tasks and easily solve problems. You just have to keep track of the BitDefender warnings and alerts and fix the issues that appear.
Advanced View. Advanced interface suited for more technical users who want to
fully configure the product. You can configure each product component and perform advanced tasks.
Click Next to continue.
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2.2.3. Step 3/8 - Configure BitDefender Network
BitDefender Network Configuration
BitDefender enables you to create a virtual network of the computers in your household and to manage the BitDefender products installed in this network.
If you want this computer to be part of the BitDefender Home Network, follow these steps:
1. Select I want to be a part of the BitDefender Home Network.
2. Type the same administrative password in each of the edit fields.
Important
The password enables an administrator to manage this BitDefender product from another computer.
Click Next to continue.
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2.2.4. Step 4/8 - Configure Identity Control
Identity Control Configuration
Identity Control protects you against the theft of sensitive data when you are online. Based on the rules you create, Identity Control scans the web, e-mail and instant messaging traffic leaving your computer for specific character strings (for example, your credit card number). If there is a match, the respective web page, e-mail or instant message is blocked.
If you want to use Identity Control, follow these steps:
1. Select I want to use Identity Control.
2. Create rules to protect your sensitive data. For more information, please refer to
“Creating Identity Control Rules” (p. 15).
3. If needed, define specific exceptions to the rules you have created. For more information, please refer to “Defining Identity Control Exceptions” (p. 16).
Click Next to continue.
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Creating Identity Control Rules
To create an Identity Control rule, click Add. The configuration window will appear.
Identity Control Rule
You must set the following parameters:
Rule Name - type the name of the rule in this edit field.
Rule Type - choose the rule type (address, name, credit card, PIN, SSN etc).
Rule Data - type the data you want to protect in this edit field. For example, if you
want to protect your credit card number, type all or part of it here.
Note
If you enter less than three characters, you will be prompted to validate the data. We recommend you to enter at least three characters in order to avoid the mistaken blocking of messages and web pages.
You can choose to apply the rule only if the rule data matches whole words or if the rule data and the detected string case match.
In order to easily identify the information the rule blocks, provide a detailed rule description in the edit box.
To specify the type of traffic to scan, configure these options:
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BitDefender Antivirus 2009
Scan HTTP - scans the HTTP (web) traffic and blocks the outgoing data that matches
the rule data.
Scan SMTP - scans the SMTP (mail) traffic and blocks the outgoing e-mail messages
that contain the rule data.
Scan Instant Messaging - scans the Instant Messaging traffic and blocks the
outgoing chat messages that contain the rule data.
Click OK to add the rule.
Defining Identity Control Exceptions
There are cases when you need to define exceptions to specific identity rules. Let's consider the case when you create a rule that prevents your credit card number from being sent over HTTP (web). Whenever your credit card number is submitted on a website from your user account, the respective page is blocked. If you want, for example, to buy footwear from an online shop (which you know to be secure), you will have to specify an exception to the respective rule.
To open the window where you can manage exceptions, click Exceptions.
Identity Control Exceptions
To add an exception, follow these steps:
1. Click the Add button to add a new entry in the table.
2. Double-click Specify allowed address and provide the web address or the mail address that you want to add as exception.
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BitDefender Antivirus 2009
3. Double-click Choose type and choose from the menu the option corresponding to the type of address previously provided.
If you have specified a web address, select HTTP.
If you have specified an e-mail address, select SMTP.
To remove an exception, select it and click the Remove button.
Click OK to close the window.
2.2.5. Step 5/8 - Configure Virus Reporting
Virus Reporting Options
BitDefender can send to the BitDefender Labs anonymous reports regarding viruses found on your computer in order to keep track of virus outbreaks.
You can configure the following options:
Send virus reports - send to the BitDefender Labs reports regarding the viruses
identified in your computer.
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Enable BitDefender Outbreak Detection - send to the BitDefender Labs reports
regarding potential virus-outbreaks.
Note
The reports will contain no confidential data, such as your name or IP address, and they will not be used for commercial purposes.
Click Next to continue.
2.2.6. Step 6/8 - Select the Tasks to Be Run
Task Selection
Set BitDefender Antivirus 2009 to perform important tasks for the security of your system. The following options are available:
Update the BitDefender engines (may require reboot) - during the next step, an
update of the BitDefender engines will be performed in order to protect your computer against the latest threats.
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Run a quick system scan (may require reboot) - during the next step, a quick
system scan will be run so as to allow BitDefender to make sure that your files from the Windows and Program Files folders are not infected.
Run a full system scan every day at 2 AM - runs a full system scan every day at
2 AM.
Important
We recommend that you have these options enabled before moving on to the next step in order to ensure the security of your system.
If you select only the last option or no option at all, you will skip the next step.
Click Next to continue.
2.2.7. Step 7/8 - Wait for the Tasks to Complete
Task Status
Wait for the task(s) to complete. You can see the status of the task(s) selected in the previous step.
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Click Next to continue.
2.2.8. Step 8/8 - Finish
Finish
Select Open my BitDefender Account to enter your BitDefender account. Internet connection is required.
Click Finish to complete the wizard and continue with the installation process.
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3. Repairing or Removing BitDefender

If you want to repair or remove BitDefender Antivirus 2009, follow the path from the Windows start menu: Start Programs BitDefender 2009 Repair or Remove.
You will be requested to confirm your choice by clicking Next. A new window will appear where you can select:
Repair - to re-install all program components installed by the previous setup.
If you choose to repair BitDefender, a new window will appear. Click Repair to start the repairing process.
Restart the computer when prompted and, afterwards, click Install to reinstall BitDefender Antivirus 2009.
Once the installation process is completed, a new window will appear. Click Finish.
Remove - to remove all installed components.
Note
We recommend that you choose Remove for a clean re-installation.
If you choose to remove BitDefender, a new window will appear.
Important
Windows Vista only! By removing BitDefender, you will no longer be protected against malware threats, such as viruses and spyware. If you want Windows Defender to be enabled after uninstalling BitDefender, select the corresponding check box.
Click Remove to start the removal of BitDefender Antivirus 2009 from your computer.
During the removal process you will be prompted to give us your feedback. Please click OK to take an online survey consisting of no more than five short questions. If you do not want to take the survey, just click Cancel.
Once the removal process is completed, a new window will appear. Click Finish.
Note
After the removal process is over, we recommend that you delete the BitDefender folder from Program Files.
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An error occurred while removing BitDefender
If an error has occurred while removing BitDefender, the removal process will be aborted and a new window will appear. Click Run UninstallTool to make sure that BitDefender has been completely removed. The uninstall tool will remove all the files and registry keys that were not removed during the automatic removal process.
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Basic Administration

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4. Getting Started

Once you have installed BitDefender your computer is protected.

4.1. Start BitDefender Antivirus 2009

The first step in getting the best from the BitDefender is to start the application.
To access the BitDefender Antivirus 2009 main interface, use the Windows Start menu, by following the path Start Programs BitDefender 2009 BitDefender Antivirus 2009 or quicker, double click the BitDefender icon in the system tray.

4.2. User Interface View Mode

BitDefender Antivirus 2009 meets the need of either very technical people or computer beginners. So, the graphical user interface is designed to suit each and every category of users.
You can chose to view BitDefender under Basic or Advanced mode depending on your user experience with our product.
Note
You can easily select one of these windows by clicking, respectively, the Switch to Basic View button or the Switch to Advanced View button.
4.2.1. Basic View
Basic View is a simple interface that gives you access to all modules at a basic level. You'll have to keep track of warnings and critical alerts and fix undesired issues.
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Basic View
As you can easily notice, in the upper part of the window there are two buttons and
a status bar.
DescriptionItem
Settings
Switch to Advanced View
Status
In the middle of the window there are five tabs.
Getting Started
Opens a windows where you can easily enable or disable important security modules.
Opens the Advanced View window. This is where you can see the full list of modules and to be able to configure in detail each of the component. The BitDefender will remember this option the next time you will open the user interface.
Contains information about and helps you fix the security vulnerabilities of your computer.
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DescriptionTab
Dashboard
Antivirus
Antiphishing
Vulnerability
Furthermore, the BitDefender Basic View window contains several useful shortcuts.
My Account
Register
Help
History
Displays meaningful product statistics and your registration status together with links to the most important on-demand tasks.
Displays the status of the antivirus module that helps you keep your BitDefender up to date and your computer virus free.
Displays the status of the antiphishing module that ensures that all web pages access by you via Internet Explorer or Firefox are safe.
Displays the status of the vulnerability module that helps you keep crucial software on your PC up-to-date.
Displays the BitDefender home network structure.Network
DescriptionLink
Allows you to create or to login to your BitDefender account. BitDefender account provides you free access to technical support.
Allows you to enter a new license key or to view the current license key and the registration status.
Gives you access to a help file that learn you how to use BitDefender.
Allows you to contact the BitDefender support team.Support
Allows you to see a detailed history of all tasks performed by BitDefender on your system.
4.2.2. Advanced View
Advanced View gives you access to each specific component of BitDefender product. You'll be able to configure advanced settings as well as keep track of advanced features.
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Advanced View
As you can easily notice, in the upper part of the window there are a button and a
status bar.
DescriptionItem
Switch to Basic View
Status
On the left side of the window there is a menu containing all security modules.
Getting Started
Opens the Basic View window. This is where you can see the basic BitDefender interface including the main modules (Security, Tune-Up, File Manager, Network) and a dashboard. The BitDefender will remember this option the next time you will open the user interface.
Contains information about and helps you fix the security vulnerabilities of your computer.
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DescriptionModule
General
Antivirus
Privacy Control
Encryption
Product Tweaks
Network
Update
Registration
Allows you to access the general settings or to view the dashboard and detailed system info.
Allows you to configure your virus shield and scanning operations in detail, to set exceptions and to configure the quarantine module.
Allows you to prevent data theft from your computer and protect your privacy while you are online.
Allows you to encrypt Yahoo and Windows Live (MSN) Messenger communications.
Allows you to keep crucial software on your PC up-to-date.Vulnerability
Allows you to postpone the BitDefender scheduled tasks while your laptop runs on batteries and also to eliminate all alerts and pop-ups when you are playing.
Allows you to configure and manage several computers in your household.
Allows you to obtain info on the latest updates, to update the product and to configure the update process in detail.
Allows you to register BitDefender Antivirus 2009, to change the license key or to create a BitDefender account.
Furthermore, the BitDefender Advanced View window contains several useful
shortcuts.
DescriptionLink
My Account
Register
Help
Getting Started
Allows you to create or to login to your BitDefender account. BitDefender account provides you free access to technical support.
Allows you to enter a new license key or to view the current license key and the registration status.
Gives you access to a help file that learn you how to use BitDefender.
Allows you to contact the BitDefender support team.Support
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DescriptionLink
History
Allows you to see a detailed history of all tasks performed by BitDefender on your system.

4.3. BitDefender Icon in the System Tray

To manage the entire product more quickly, you can also use the BitDefender Icon in the System Tray.
If you double-click this icon, the BitDefender will open. Also, by right-clicking the icon, a contextual menu will allow you to quickly manage the BitDefender product.
Show - opens the BitDefender.
Help - opens the help file that explained the BitDefender
Antivirus 2009 in detail.
About - opens the BitDefender web page.
Fix all issues - helps you remove security vulnerabilities.
Turn on / off Game Mode - turns Game Mode on / off.
Update now - starts an immediate update. A new window
will appear where you can see the update status.
Basic settings - allows you to easily enable or disable important security modules.
A new window will appear where you can activate / inactivate them with a simple click.
BitDefender Icon
While in Game Mode, you can see the letter G over the BitDefender icon.
If there are critical issues affecting the security of your system, an exclamation mark is displayed over the BitDefender icon. You can hover the mouse over the icon to
see the number of issues affecting the system's security.

4.4. Scan Activity Bar

The Scan activity bar is a graphic visualization of the scanning activity on your system.
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The gray bars (the File Zone) show the number of scanned files per second, on a scale from 0 to 50.
Note
The Scan activity bar will notify you when real-time protection is disabled by displaying a red cross over the File Zone.
You can use the Scan activity bar to scan objects. Just drag the objects that you want to be scanned and drop them over it. For more information, please refer to Drag&Drop Scanning” (p. 122).
When you no longer want to see the graphic visualization, just right-click it and select Hide. To completely hide this window, follow these steps:
1. Click Switch to Advanced View (if you are in Basic View).
2. Click the General module from the left side menu.
3. Click the Settings tab.
4. Clear the Enable the Scan Activity bar (on screen graph of product activity) check box.
Activity Bar

4.5. BitDefender Manual Scan

If you want to quickly scan a certain folder, you can use the BitDefender Manual Scan.
To access the BitDefender Manual Scan, use the Windows Start menu, by following the path Start Programs BitDefender 2009 BitDefender Manual Scan The following window will appear:
All you have to do is browse the folders, select the folder you want to be scanned and click OK. The
BitDefender Scanner will appear and guide you
through the scanning process.
BitDefender Manual Scan
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4.6. Game Mode

The new Game Mode temporarily modifies protection settings so as to minimize their impact on system performance. While in Game Mode, the following settings are applied:
Minimize processor time & memory consumption
Postpone automatic updates & scans
Eliminate all alerts and pop-ups
Scan only the most important files
While in Game Mode, you can see the letter G over the BitDefender icon.
4.6.1. Using Game Mode
If you want to turn Game Mode on, use one of the following methods:
Right-click the BitDefender icon in the system tray and select Turn on Game Mode.
Press Ctrl+Shift+Alt+G (the default hotkey).
Important
Do not forget to turn Game Mode off when you finish. To do this, use the same methods you did when you turned it on.
4.6.2. Changing Game Mode Hotkey
If you want to change the hotkey, follow these steps:
1. Click Switch to Advanced View (if you are in Basic View).
2. Click Product Tweaks from the left side menu.
3. Click the Game Mode tab.
4. Click the Advanced Settings button.
5. Under the Use HotKey option, set the desired hotkey:
Choose the modifier keys you want to use by checking one the following: Control
key (Ctrl), Shift key (Shift) or Alternate key (Alt).
In the edit field, type the letter corresponding to the regular key you want to use.
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For example, if you want to use the Ctrl+Alt+D hotkey, you must check only Ctrl and Alt and type D.
Note
Removing the checkmark next to Use HotKey will disable the hotkey.

4.7. Integration into Web Browsers

BitDefender protects you against phishing attempts when you are surfing the Internet. It scans the accessed web sites and alerts you if there are any phishing threats. A White List of web sites that will not be scanned by BitDefender can be configured.
BitDefender integrates directly through an intuitive and easy-to-use toolbar into the following web browsers:
Internet Explorer
Mozilla Firefox
You can easily and efficiently manage antiphishing protection and the White List using the BitDefender Antiphishing toolbar integrated into one of the above web browsers.
The antiphishing toolbar, represented by the BitDefender icon, is located on the topside of browser. Click it in order to open the toolbar menu.
Antiphishing Toolbar
Getting Started
Note
If you cannot see the toolbar, open the View menu, point to Toolbars and check BitDefender Toolbar.
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The following commands are available on the toolbar menu:
Enable / Disable - enables / disables the BitDefender Antiphishing toolbar.
Note
If you choose to disable the antiphishing toolbar, you will no longer be protected against phishing attempts.
Settings - opens a window where you can specify the antiphishing toolbar's settings.
The following options are available:
Enable Scanning - enables antiphishing scanning.
Ask before adding to whitelist - prompts you before adding a web site to the
White List.
Add to White List - adds the current web site to the White List.
Note
Adding a site to the White List means that BitDefender will not scan the site for phishing attempts anymore. We recommend you to add to the White List only sites that you fully trust.
View White List - opens the White List.
You can see the list of all the web sites that are not checked by the BitDefender antiphishing engines.
If you want to remove a site from the White List so that you can be notified about any existing phishing threat on that page, click the Remove button next to it.
You can add the sites that you fully trust to the White List, so that they will not be scanned by the antiphishing engines anymore. To add a site to the White List, provide its address in the corresponding field and click Add.
Help - opens the help file.
About - opens a window where you can see information about BitDefender and
where to look for help in case something unexpected appears.

4.8. Integration into Messenger

BitDefender offers encryption capabilities to protect your confidential documents and your instant messaging conversations through Yahoo Messenger and MSN Messenger.
By default, BitDefender encrypts all your instant messaging chat sessions provided that:
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Your chat partner has a BitDefender version installed that supports IM Encryption
and IM Encryption is enabled for the instant messaging application used for chatting.
You and your chat partner use either Yahoo Messenger or Windows Live (MSN)
Messenger.
Important
BitDefender will not encrypt a conversation if a chat partner uses a web-based chat application, such as Meebo, or other chat application that supports Yahoo Messenger or MSN.
You can easily configure instant messaging encryption using the BitDefender toolbar from the chat window.
By right-clicking the BitDefender toolbar you will be provided with the following options:
Permanently enabling / disabling encryption for a certain chat partner
Inviting a certain chat partner to use encryption
Removing a certain chat partner from Parental Control blacklist
Instant Messaging Encryption Options
Just click one of the above mentioned options in order to use it.
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5. Dashboard

By clicking the Dashboard tab you will be provided with meaningful product statistics and your registration status together with links to the most important on-demand tasks.
Dashboard

5.1. Overview

This is where you can see a summary of statistics regarding the update status, your account status, registration and license information.
DescriptionItem
Last update
My account
Dashboard
Indicates the date when your BitDefender product was last updated. Please perform regular updates in order to have a fully protected system.
Indicates the e-mail address that you can use to access your on-line account to recover your lost BitDefender license key
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DescriptionItem
and to benefit from BitDefender support and other customized services.
Registration
To update BitDefender just click the Update Now button from the tasks section.
To create or to login to your BitDefender account, follow these steps.
1. Click the My Account link from the bottom of the window. A web page will open.
2. Type your username and password and click the Login button.
3. To create a BitDefender account, select You don't have an account? and provide
the required information.
Note
The data you provide here will remain confidential.
Indicates your license key type and status. To keep your system safe you must renew or upgrade BitDefender if your key has expired.
Indicates the number of days left until the license key expires.Expires in
To register BitDefender Antivirus 2009, follow these steps.
1. Click the My Account link from the bottom of the window. A one-step registration
wizard will open.
2. Click the I want to register the product with a new key radio button.
3. Type the new license key in the corresponding textbox.
4. Click Finish.
To buy a new license key, follow these steps.
1. Click the My Account link from the bottom of the window. A one-step registration
wizard will open.
2. Click the Renew Your BitDefender License Key link. A web page will open.
3. Click the Buy Now button.

5.2. Tasks

This is where you can find links to the most important security tasks: full system scan, deep scan, update now.
Dashboard
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The following buttons are available:
Full System Scan - starts a full scan of your computer (archives excluded).
Deep Scan - starts a full scan of your computer (archives included).
Update Now - starts an immediate update.
5.2.1. Scanning with BitDefender
To scan your computer for malware, run a particular scan task by clicking the corresponding button. The following table presents the available scan tasks, along with their description:
DescriptionTask
Full System Scan
Deep Scan
Scans the entire system, except for archives. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.
Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.
Note
Since the Deep System Scan and Full System Scan tasks analyze the entire system, the scanning may take a while. Therefore, we recommend you to run these tasks on low priority or, better, when your system is idle.
When you initiate an on-demand scanning process, whether a quick or a full scan, the BitDefender Scanner will appear.
Follow the three-step guided procedure to complete the scanning process.
5.2.2. Updating BitDefender
New malware is found and identified every day. This is why it is very important to keep BitDefender up to date with the latest malware signatures.
By default, BitDefender checks for updates when you turn on your computer and every hour after that. However, if you want to update BitDefender, just click Update Now. The update process will be initiated and the following window will appear immediately:
Dashboard
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Updating BitDefender
In this window you can see the status of the update process.
The update process is performed on the fly, meaning that the files to be updated are replaced progressively. In this way, the update process will not affect product operation and, at the same time, all vulnerabilities will be excluded.
If you want to close this window, just click Cancel. However, this will not stop the update process.
Note
If you are connected to the Internet through a dial-up connection, then it is recommended to regularly update BitDefender by user request.
Restart the computer if required. In case of a major update, you will be asked to restart your computer.
Click Reboot to immediately reboot your system.
If you want to reboot your system later, just click OK. We recommend that you reboot your system as soon as possible.
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6. Antivirus

BitDefender comes with an Antivirus module that helps you keep your BitDefender up to date and your computer virus free.
To enter the Antivirus module, click the Antivirus tab.
Antivirus
The Antivirus module consists of two sections:
Monitored Components - Allows you to see the full list of monitored components
for each security module. You can choose which of the modules to be monitored. It is recommended to enable monitoring all components.
Tasks - This is where you can find links to the most important security tasks: full
system scan, deep scan, update now.

6.1. Monitored Components

The monitored component is the following:
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DescriptionCategory

Local security

Click the box labeled "+" to open a category or click the one labeled "-" to close it.
This is where you can check the status of each security modules that protects objects stored on your computer (files, registry, memory, etc).
6.1.1. Local security
We know it’s important to be noticed whenever a problem can affect your computer's security. By monitoring each security modules, BitDefender Antivirus 2009 will let you know not only when you configure the settings that might affect your computer's security, but when you forget to do important tasks.
The issues concerning local security are described in very explicit sentences. In line with each sentence, if there is something that might affect your computer's security, you will see a red status button called Fix. If otherwise, a green OK status button will be displayed.
DescriptionIssue
Real time file protection is enabled
You have scanned your computer for malware today
Automatic update is enabled
Ensures that all files are scanned as they are accessed by you or by an application running on this system.
It is highly recommended to run an on demand scan as soon as possible to check if files stored on your computer are malware free.
Please keep automatic update enabled to ensure that the malware signatures of your BitDefender product are updated on a regular basis.
Product and malware signatures update is being performed.Updating now
When the status buttons are green, the security risk of your system is at a minimum. To turn the buttons green, follow these steps:
1. Click the Fix buttons to fix security vulnerabilities one by one.
2. If one issue is not fixed on the spot, follow the wizard to fix it.
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If you want to exclude an issue from monitoring, just clear the Yes, monitor this component checkbox.

6.2. Tasks

This is where you can find links to the most important security tasks: full system scan, deep scan, update now.
The following buttons are available:
Full System Scan - starts a full scan of your computer (archives excluded).
Deep Scan - starts a full scan of your computer (archives included).
Scan My Documents - starts a quick scan of your documents and settings.
Update Now - starts an immediate update.
Custom scan
6.2.1. Scanning with BitDefender
To scan your computer for malware, run a particular scan task by clicking the corresponding button. The following table presents the available scan tasks, along with their description:
Antivirus
Full System Scan
Deep Scan
Scan My Documents
Custom scan
DescriptionTask
Scans the entire system, except for archives. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.
Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.
Use this task to scan important current user folders: My Documents, Desktop and StartUp. This will ensure the safety of your documents, a safe workspace and clean applications running at startup.
Use this task to choose specific files and folders to be scanned.
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Note
Since the Deep System Scan and Full System Scan tasks analyze the entire system, the scanning may take a while. Therefore, we recommend you to run these tasks on low priority or, better, when your system is idle.
When you initiate an on-demand scanning process, whether a quick or a full scan, the BitDefender Scanner will appear.
Follow the three-step guided procedure to complete the scanning process.
Custom scan
By clicking the Custom scan button and following the wizard, you can create custom scan tasks and optionally save them as quick tasks.
Step 1/4 - Welcome Window
This is just a welcome page.
Antivirus
Welcome Window
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This wizard will help you scan your computer for any threat that might affect it. You will be able to select specific folders and/or files to be scanned as well as define the actions to be taken on infected files. You will also receive a scan report that will help you assess the security level of your system. Please go through each step and configure the scanning process according to your needs.
Note
To skip this step in future scans just select the corresponding checkbox.
Click Next to continue or click Cancel if you want to quit the wizard.
Step 2/4 - Select Items to be Scanned
In this step, you can choose the files and folders to be scanned.
Select Items to be Scanned
Click Browse to select specific folders and/or files from your computer.
The following options are available:
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DescriptionOption
Select this option to scan only the items selected before.Scan all selected items
Scan program files only
Scan only user defined extensions
Click Next to continue or click Cancel if you want to quit the wizard.
Step 3/4 - Select the Actions to be Taken
In this step, you can choose what actions should be taken against the found threats and you can select a scanning options by using the slider.
Select this option to scan only programs and applications.
Select this option to scan only the specific extensions that you would like to be scanned. A new textbox will appear where you can type them.
Note
Extensions must be separated by a semicolon (e.g.: exe;com;ivd;)
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Select the Actions to be Taken
The following options are available:
DescriptionOption
When an infected file is found
When an suspect file is found
When an hidden file is found
At the same time, you can configure the protection level of the scanning.
You can choose the protection level that better fits your security needs. Drag the slider along the scale to set the appropriate protection level.
There are 4 protection levels:
Antivirus
In the drop-down list, choose the what action should be taken against an infected file found on your computer.
In the drop-down list, choose the what action should be taken against an suspect file found on your computer.
In the drop-down list, choose the what action should be taken against an hidden file found on your computer.
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DescriptionProtection level
Offers high security. The resource consumption level is high.High
scan all files and archives
scan for viruses and spyware
scan for hidden files and proceses
Medium
Low
Custom
Click Next to continue or click Cancel if you want to quit the wizard.
Offers medium security. The resource consumption level is moderate.
scan all files
scan for viruses and spyware
Covers basic security needs. The resource consumption level is very low.
scan programs files only
scan for viruses
This is where you can select your own scanning options. Click Customize and set the scan level.
Select the check-box(es) for each type of malware you want to be searched on your computer during the scanning process.
Step 4/4 - Set Additional Options
In this step, you can set additional options before starting the scanning.
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Set Additional Options
To save the scanning task in order to use it as such in the future, select the corresponding checkbox and type a convenient name into the textbox.
Note
A new button with the above mentioned name will appear under the tasks menu.
If you want to shut down the computer after scanning select the corresponding checkbox.
Click Start Scan and follow the three-step guided procedure to complete the scanning process.
6.2.2. Updating BitDefender
New malware is found and identified every day. This is why it is very important to keep BitDefender up to date with the latest malware signatures.
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By default, BitDefender checks for updates when you turn on your computer and every hour after that. However, if you want to update BitDefender, just click Update Now.
The update process will be initiated and the following window will appear immediately:
Updating BitDefender
In this window you can see the status of the update process.
The update process is performed on the fly, meaning that the files to be updated are replaced progressively. In this way, the update process will not affect product operation and, at the same time, all vulnerabilities will be excluded.
If you want to close this window, just click Cancel. However, this will not stop the update process.
Note
If you are connected to the Internet through a dial-up connection, then it is recommended to regularly update BitDefender by user request.
Restart the computer if required. In case of a major update, you will be asked to restart your computer.
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Click Reboot to immediately reboot your system.
If you want to reboot your system later, just click OK. We recommend that you reboot your system as soon as possible.
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7. Antiphishing

BitDefender comes with an Antiphishing module that ensures that all web pages access by you via Internet Explorer or Firefox are safe.
To enter the Antiphishing module, click the Antiphishing tab.
Antiphishing
The Antiphishing module consists of two sections:
Monitored Components - Allows you to see the full list of monitored components
for each security module. You can choose which of the modules to be monitored. It is recommended to enable monitoring all components.
Tasks - This is where you can find links to the most important security tasks: full
system scan, deep scan, update now.

7.1. Monitored Components

The monitored component is the following:
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DescriptionCategory

Online security

Click the box labeled "+" to open a category or click the one labeled "-" to close it.
This is where you can check the status of each security modules that protects your online transactions and your computer while connected to internet.
7.1.1. Online security
The issues concerning online security are described in very explicit sentences. In line with each sentence, if there is something that might affect your computer's security, you will see a red status button called Fix. If otherwise, a green OK status button will be displayed.
DescriptionIssue
Conversation encryption for IM is enabled Messenger will be encrypted. It is recommended to have
Firefox antiphishing protection is enabled
Internet Explorer antiphishing protection is enabled
If your IM contacts have BitDefender 2009 installed, all IM discussions via Yahoo! Messenger and Windows Live
conversation encryption for IM enabled to ensure that your IM conversations remain private.
BitDefender protects you against phishing attempts when you are surfing the Internet.
BitDefender protects you against phishing attempts when you are surfing the Internet.
When the status buttons are green, the security risk of your system is at a minimum. To turn the buttons green, follow these steps:
1. Click the Fix buttons to fix security vulnerabilities one by one.
2. If one issue is not fixed on the spot, follow the wizard to fix it.
If you want to exclude an issue from monitoring, just clear the Yes, monitor this component checkbox.
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7.2. Tasks

This is where you can find links to the most important security tasks: full system scan, deep scan, update now.
The following buttons are available:
Full System Scan - starts a full scan of your computer (archives excluded).
Deep Scan - starts a full scan of your computer (archives included).
Scan My Documents - starts a quick scan of your documents and settings.
Update Now - starts an immediate update.
Custom scan
7.2.1. Scanning with BitDefender
To scan your computer for malware, run a particular scan task by clicking the corresponding button. The following table presents the available scan tasks, along with their description:
DescriptionTask
Full System Scan
Deep Scan
Scan My Documents
Custom scan
Scans the entire system, except for archives. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.
Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.
Use this task to scan important current user folders: My Documents, Desktop and StartUp. This will ensure the safety of your documents, a safe workspace and clean applications running at startup.
Use this task to choose specific files and folders to be scanned.
Antiphishing
Note
Since the Deep System Scan and Full System Scan tasks analyze the entire system, the scanning may take a while. Therefore, we recommend you to run these tasks on low priority or, better, when your system is idle.
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When you initiate an on-demand scanning process, whether a quick or a full scan, the BitDefender Scanner will appear.
Follow the three-step guided procedure to complete the scanning process.
Custom scan
By clicking the Custom scan button and following the wizard, you can create custom scan tasks and optionally save them as quick tasks.
Step 1/4 - Welcome Window
This is just a welcome page.
Welcome Window
This wizard will help you scan your computer for any threat that might affect it. You will be able to select specific folders and/or files to be scanned as well as define the actions to be taken on infected files. You will also receive a scan report that will help you assess the security level of your system. Please go through each step and configure the scanning process according to your needs.
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Note
To skip this step in future scans just select the corresponding checkbox.
Click Next to continue or click Cancel if you want to quit the wizard.
Step 2/4 - Select Items to be Scanned
In this step, you can choose the files and folders to be scanned.
Select Items to be Scanned
Click Browse to select specific folders and/or files from your computer.
The following options are available:
DescriptionOption
Select this option to scan only the items selected before.Scan all selected items
Scan program files only
Antiphishing
Select this option to scan only programs and applications.
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DescriptionOption
Scan only user defined extensions
Click Next to continue or click Cancel if you want to quit the wizard.
Step 3/4 - Select the Actions to be Taken
In this step, you can choose what actions should be taken against the found threats and you can select a scanning options by using the slider.
Select this option to scan only the specific extensions that you would like to be scanned. A new textbox will appear where you can type them.
Note
Extensions must be separated by a semicolon (e.g.: exe;com;ivd;)
Select the Actions to be Taken
The following options are available:
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DescriptionOption
When an infected file is found
When an suspect file is found
When an hidden file is found
At the same time, you can configure the protection level of the scanning.
You can choose the protection level that better fits your security needs. Drag the slider along the scale to set the appropriate protection level.
There are 4 protection levels:
DescriptionProtection level
Offers high security. The resource consumption level is high.High
scan all files and archives
scan for viruses and spyware
scan for hidden files and proceses
In the drop-down list, choose the what action should be taken against an infected file found on your computer.
In the drop-down list, choose the what action should be taken against an suspect file found on your computer.
In the drop-down list, choose the what action should be taken against an hidden file found on your computer.
Medium
Low
Custom
Antiphishing
Offers medium security. The resource consumption level is moderate.
scan all files
scan for viruses and spyware
Covers basic security needs. The resource consumption level is very low.
scan programs files only
scan for viruses
This is where you can select your own scanning options. Click Customize and set the scan level.
Select the check-box(es) for each type of malware you want to be searched on your computer during the scanning process.
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Click Next to continue or click Cancel if you want to quit the wizard.
Step 4/4 - Set Additional Options
In this step, you can set additional options before starting the scanning.
Set Additional Options
To save the scanning task in order to use it as such in the future, select the corresponding checkbox and type a convenient name into the textbox.
Note
A new button with the above mentioned name will appear under the tasks menu.
If you want to shut down the computer after scanning select the corresponding checkbox.
Click Start Scan and follow the three-step guided procedure to complete the scanning process.
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7.2.2. Updating BitDefender
New malware is found and identified every day. This is why it is very important to keep BitDefender up to date with the latest malware signatures.
By default, BitDefender checks for updates when you turn on your computer and every hour after that. However, if you want to update BitDefender, just click Update Now. The update process will be initiated and the following window will appear immediately:
Updating BitDefender
In this window you can see the status of the update process.
The update process is performed on the fly, meaning that the files to be updated are replaced progressively. In this way, the update process will not affect product operation and, at the same time, all vulnerabilities will be excluded.
If you want to close this window, just click Cancel. However, this will not stop the update process.
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Note
If you are connected to the Internet through a dial-up connection, then it is recommended to regularly update BitDefender by user request.
Restart the computer if required. In case of a major update, you will be asked to restart your computer.
Click Reboot to immediately reboot your system.
If you want to reboot your system later, just click OK. We recommend that you reboot your system as soon as possible.
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8. Vulnerability

BitDefender comes with a Vulnerability module that helps you keep crucial software on your PC up-to-date.
To enter the Vulnerability module, click the Vulnerability tab.
Vulnerability
The Vulnerability module consists of two sections:
Monitored Components - Allows you to see the full list of monitored components
for each security module. You can choose which of the modules to be monitored. It is recommended to enable monitoring all components.
Tasks - This is where you can find link to one of the most important security task.

8.1. Monitored Components

The monitored component is the following:
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DescriptionCategory

Vulnerability scan

Click the box labeled "+" to open a category or click the one labeled "-" to close it.
This is where you can check whether crucial software on your PC is up-to-date. Passwords to Windows accounts are checked against security rules.
8.1.1. Vulnerability scan
The issues concerning vulnerabilities are described in very explicit sentences. In line with each sentence, if there is something that might affect your computer's security, you will see a red status button called Fix. If otherwise, a green OK status button will be displayed.
DescriptionIssue
Vulnerability check is enabled
updates
updates
Windows Automatic Updates is enabled
Password)
Monitors Microsoft Windows Updates, Microsoft Windows Office Updates and Microsoft Windows accounts passwords to ensure that your OS is up to date and is not vulnerable to password bypass.
Install available critical Microsoft updates.Critical Microsoft
Install available non-critical Microsoft updates.Other Microsoft
Install new Windows security updates as soon as they become available.
Indicates the password's strength for specific users.Admin (Strong
When the status buttons are green, the security risk of your system is at a minimum. To turn the buttons green, follow these steps:
1. Click the Fix buttons to fix security vulnerabilities one by one.
2. If one issue is not fixed on the spot, follow the wizard to fix it.
If you want to exclude an issue from monitoring, just clear the Yes, monitor this component checkbox.
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8.2. Tasks

This is where you can find link to one of the most important security tasks.
The following button is available:
Vulnerability Scan
8.2.1. Searching for Vulnerabilities
Vulnerability Scan checks Microsoft Windows Updates, Microsoft Windows Office Updates and the passwords to your Microsoft Windows accounts to ensure that your OS is up to date and that it is not vulnerable to password bypass.
To check your computer for vulnerabilities, click Vulnerability Scan and follow the wizard.
Checking for Vulnerabilities
To check your computer for vulnerabilities, click Check Now and follow the wizard.
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Step 1/6 - Select Vulnerabilities to Check
Vulnerabilities
Click Next to check the system for the selected vulnerabilities.
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Step 2/6 - Checking for Vulnerabilities
Vulnerability Check
Wait for BitDefender to finish checking for vulnerabilities.
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Step 3/6 - Change Weak Passwords
User Passwords
You can see the list of the Windows user accounts configured on your computer and the level of protection their password provides.
Click Fix to modify the weak passwords. A new window will appear.
Change Password
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Select the method to fix this issue:
Force user to change password at next login. BitDefender will prompt the user
to change the password the next time the user logs on to Windows.
Change user password. You must type the new password in the edit fields.
Note
For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as #, $ or @).
Click OK to change the password.
Click Next.
Step 4/6 - Update Applications
Applications
You can see the list of applications checked by BitDefender and if they are up to date. If an application is not up to date, click the provided link to download the latest version.
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Click Next.
Step 5/6 - Update Windows
Windows Updates
You can see the list of critical and non-critical Windows updates that are not currently installed on your computer. Click Install All System Updates to install all the available updates.
Click Next.
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Step 6/6 - View Results
Results
Click Close.
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9. Network

The Network module allows you to manage the BitDefender products installed on your home computers from a single computer.
To enter the Network module, click the File Manager tab.
Network
To be able to manage the BitDefender products installed on your home computers, you must follow these steps:
1. Join the BitDefender home network on your computer. Joining the network consists
in configuring an administrative password for the home network management.
2. Go to each computer you want to manage and join the network (set the password).
3. Go back to your computer and add the computers you want to manage.

9.1. Tasks

Initially, one button is available only.
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Join/Create Network - allows you to set the network password, thus entering the
network.
After joining the network, several more buttons will appear.
Leave Network - allows you to leave the network.
Manage Network - allows you to add computer to your network.
Scan All - allows you to scan all managed computers at the same time.
Update All allows you to update all managed computers at the same time.
Register All allows you to register all managed computers at the same time.
9.1.1. Joining the BitDefender Network
To join the BitDefender home network, follow these steps:
1. Click Join/Create network. You will be prompted to configure the home
management password.
Configure Password
2. Type the same password in each of the edit fields.
3. Click OK.
You can see the computer name appearing in the network map.
9.1.2. Adding Computers to the BitDefender Network
Before you can add a computer to the BitDefender home network, you must configure the BitDefender home management password on the respective computer.
To add a computer to the BitDefender home network, follow these steps:
Network
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1. Click Manage Network. You will be prompted to provide the local home
management password.
Enter Password
2. Type the home management password and click OK. A new window will appear.
Network
Add Computer
You can see the list of computers in the network. The icon meaning is as follows:
Indicates an online computer with no BitDefender products installed.
Indicates an online computer with BitDefender installed.
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Indicates an offline computer with BitDefender installed.
3. Do one of the following:
Select from the list the name of the computer to add.
Type the IP address or the name of the computer to add in the corresponding
field.
4. Click Add. You will be prompted to enter the home management password of the respective computer.
Authenticate
5. Type the home management password configured on the respective computer.
6. Click OK. If you have provided the correct password, the selected computer name will appear in the network map.
Note
You can add up to five computers to the network map.
9.1.3. Managing the BitDefender Network
Once you have successfully created a BitDefender home network, you can manage all BitDefender products from a single computer.
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Network Map
If you move the mouse cursor over a computer from the network map, you can see brief information about it (name, IP address, number of issues affecting the system security, BitDefender registration status).
If you right-click a computer name in the network map, you can see all the administrative tasks you can run on the remote computer.
Register this computer
Set the settings password
Run a scan task
Fix issues on this computer
Show history of this computer
Run an update on this computer now
Apply profile
Run a Tuneup task on this computer
Set this computer as Update Server of this Network
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Before running a task on a specific computer, you will be prompted to provide the local home management password.
Enter Password
Type the home management password and click OK.
Note
If you plan to run several tasks, you might want to select Don't show this message again this session. By selecting this option, you will not be prompted again for this
password during the current session.
9.1.4. Scanning All Computers
To scan all managed computers, follow these steps:
1. Click Scan All. You will be prompted to provide the local home management password.
Enter Password
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2. Select a scan type.
Full System Scan - starts a full scan of your computer (archives excluded).
Deep Scan - starts a full scan of your computer (archives included).
Scan My Documents - starts a quick scan of your documents and settings.
Select Scan Type
3. Click OK.
9.1.5. Updating All Computers
To update all managed computers, follow these steps:
1. Click Update All. You will be prompted to provide the local home management password.
Enter Password
2. Click OK.
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9.1.6. Registering All Computers
To register all managed computers, follow these steps:
1. Click Register All. You will be prompted to provide the local home management password.
Enter Password
2. Enter the key you want to register with.
Network
Register All
3. Click OK.
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10. Basic Settings

The Basic Settings module is the place where you can easily enable or disable important security modules.
To enter the Basic Settings module, click the Settings button from the upper part of the Basic View.
Basic Settings
The available security modules have been grouped into several categories.
DescriptionCategory
Local security
Online security
General settings
Click the box labeled "+" to open a category or click the one labeled "-" to close it.
Basic Settings
This is where you can enable / disable real time file protection or the automatic update.
This is where you can enable / disable real time mail and web protection.
This is where you can enable / disable game mode, laptop mode, passwords, scan activity bar and more.
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10.1. Local security

You can enable / disable security modules with one click.
DescriptionSecurity module
Real-Time Antivirus & Antispyware File Protection
Automatic Update
Automatic Vulnerability Check
Real-time file protection ensures that all files are scanned as they are accessed by you or by an application running on this system.
Automatic update ensures that the newest BitDefender product and signature files are downloaded and installed automatically on a regular base.
Automatic vulnerability check ensures that crucial software on your PC are up-to-date.

10.2. Online security

You can enable / disable security modules with one click.
DescriptionSecurity module
Real-Time Antiphishing Web Protection
Identity control
IM Encryption
Real-time web antiphishing protection ensures that all files downloaded via HTTP are scanned for phishing attempts.
Identity Control helps you keep confidential data safe by scanning all web and mail traffic for specific strings.
If your IM contacts have BitDefender 2009 installed, all IM conversations via Yahoo! Messenger and Windows Live Messenger will be encrypted.

10.3. General settings

You can enable / disable security related items with one click.
DescriptionItem
Game Mode
Basic Settings
Game Mode temporarily modifies protection settings so as to minimize their impact on system performance during games.
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DescriptionItem
Laptop Mode
Settings Password
BitDefender News
Notification Alerts
Scan Activity Bar
Load BitDefender at Startup
Send Virus Reports
Outbreak Detection
Laptop Mode temporarily modifies protection settings so as to minimize their impact on the life of your laptop battery.
This ensures that the BitDefender settings can only be changed by the person who knows this password.
By enabling this option, you will receive important company news, product updates or new security threats from BitDefender.
By enabling this option, you will receive information alerts.Products
The Scan Activity Bar is a small, transparent bar indicating the progress of the BitDefender scanning activity. The green flowing line shows the scanning activity on your local system. The red flowing line shows the scanning activity on your internet connection.
By enabling this option, BitDefender user interface is loaded at startup. This option does not affect the protection level.
By enabling this option, virus scanning reports are sent to BitDefender labs for analysis. Please note that these reports will contain no confidential data, such as your name or IP address, and that they will not be used for commercial purposes.
By enabling this option, reports regarding potential virus-outbreaks are sent to BitDefender labs for analysis. Please note that these reports will contain no confidential data, such as your name or IP address, and that they will not be used for commercial purposes.
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11. Status Bar

As you can easily notice, in the upper part of BitDefender Antivirus 2009 window there is a status bar displaying the number of pending issues. Click the Fix All Issues button to easily remove any threats to your computer security. A security status window will appear.
The security status displays a systematically organized and easily manageable list of security vulnerabilities on your computer. BitDefender Antivirus 2009 will let you know whenever a problem can affect your computer's security.
Status Bar
11.1. Local security
We know it’s important to be noticed whenever a problem can affect your computer's security. By monitoring each security modules, BitDefender Antivirus 2009 will let you know not only when you configure the settings that might affect your computer's security, but when you forget to do important tasks.
The issues concerning local security are described in very explicit sentences. In line with each sentence, if there is something that might affect your computer's security,
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you will see a red status button called Fix. If otherwise, a green OK status button will be displayed.
DescriptionIssue
Real time file protection is enabled
You have scanned your computer for malware today
Automatic update is enabled
When the status buttons are green, the security risk of your system is at a minimum. To turn the buttons green, follow these steps:
1. Click the Fix buttons to fix security vulnerabilities one by one.
2. If one issue is not fixed on the spot, follow the wizard to fix it.
Ensures that all files are scanned as they are accessed by you or by an application running on this system.
It is highly recommended to run an on demand scan as soon as possible to check if files stored on your computer are malware free.
Please keep automatic update enabled to ensure that the malware signatures of your BitDefender product are updated on a regular basis.
Product and malware signatures update is being performed.Updating now
If you want to exclude an issue from monitoring, just clear the Yes, monitor this component checkbox.
11.2. Online security
The issues concerning online security are described in very explicit sentences. In line with each sentence, if there is something that might affect your computer's security, you will see a red status button called Fix. If otherwise, a green OK status button will be displayed.
DescriptionIssue
Conversation encryption for IM is enabled Messenger will be encrypted. It is recommended to have
Status Bar
If your IM contacts have BitDefender 2009 installed, all IM discussions via Yahoo! Messenger and Windows Live
conversation encryption for IM enabled to ensure that your IM conversations remain private.
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DescriptionIssue
Firefox antiphishing protection is enabled
Internet Explorer antiphishing protection is enabled
When the status buttons are green, the security risk of your system is at a minimum. To turn the buttons green, follow these steps:
1. Click the Fix buttons to fix security vulnerabilities one by one.
2. If one issue is not fixed on the spot, follow the wizard to fix it.
If you want to exclude an issue from monitoring, just clear the Yes, monitor this component checkbox.
BitDefender protects you against phishing attempts when you are surfing the Internet.
BitDefender protects you against phishing attempts when you are surfing the Internet.
11.3. Vulnerability scan
The issues concerning vulnerabilities are described in very explicit sentences. In line with each sentence, if there is something that might affect your computer's security, you will see a red status button called Fix. If otherwise, a green OK status button will be displayed.
DescriptionIssue
Vulnerability check is enabled
updates
updates
Status Bar
Monitors Microsoft Windows Updates, Microsoft Windows Office Updates and Microsoft Windows accounts passwords to ensure that your OS is up to date and is not vulnerable to password bypass.
Install available critical Microsoft updates.Critical Microsoft
Install available non-critical Microsoft updates.Other Microsoft
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DescriptionIssue
Windows Automatic Updates is enabled
Password)
When the status buttons are green, the security risk of your system is at a minimum. To turn the buttons green, follow these steps:
1. Click the Fix buttons to fix security vulnerabilities one by one.
2. If one issue is not fixed on the spot, follow the wizard to fix it.
If you want to exclude an issue from monitoring, just clear the Yes, monitor this component checkbox.
Install new Windows security updates as soon as they become available.
Indicates the password's strength for specific users.Admin (Strong
Status Bar
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12. Registration

BitDefender Antivirus 2009 comes with 30-day trial period. If you want to register BitDefender Antivirus 2009, to change the license key or to create a BitDefender account, click the Register link, located at the bottom of the BitDefender window. The registration wizard will appear.

12.1. Step 1/1 - Register BitDefender Antivirus 2009

Registration
You can see the BitDefender registration status, the current license key and how many days are left until the license expires.
If the trial period has not expired and you want to continue evaluating the product, select Continue evaluating the product.
To register BitDefender Antivirus 2009:
1. Select I want to register the product with a new key.
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2. Type the license key in the edit field.
Note
You can find your license key:
on the CD label.
on the product registration card.
in the online purchase e-mail.
If you do not have a BitDefender license key, click the provided link to go to the BitDefender online store and buy one.
Click Finish.
Registration
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