Bissell 5200 User Manual

USER'S GUIDE

5200, 2949 SERIES

2

Thank You

3

Safety Instructions

4

Product View

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5

Special Features & Assembly

6-7

Operations

8

Maintenance and Care

9

Troubleshooting

10

Replacement Parts

10

Additional Accessories

11

Warranty

12

Product Registration

12

Consumer Care

Thanks for buying a BISSELL Hard Floor Cleaner

We’re glad you purchased a BISSELL PowerEase/Total Floors Wet & Dry Hard
Floor Cleaner. Everything we know about floor care went into the design
and construction of this complete, high-tech home cleaning system.

Your BISSELL PowerEase/Total Floors Wet & Dry Hard Floor Cleaner is well
made, and we back it with a limited two year warranty. We also stand
behind it with a knowledgeable, dedicated Consumer Care department, so,
should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of
high quality homecare products like your BISSELL PowerEase/Total
Floors Wet & Dry Hard Floor Cleaner.

Thanks again, from all of us at BISSELL.

Mark J. Bissell
Chairman & CEO

2

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical
should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING
YOUR HARD FLOOR CLEANER.

appliance, basic precautions

WARNING:

To reduce the risk of fire,
electric shock, or injury:

■

Do not immerse.

■

Use only on surfaces moistened by the cleaning process.

■

Always connect to a properly grounded outlet.

■

See Grounding Instructions.

■

Unplug from outlet when not in use and before conducting

maintenance or troubleshooting.

■

Do not leave machine when it is plugged in.

■

Do not service machine when it is plugged in.

■

Do not use with damaged cord or plug.

■

If appliance is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water, have it repaired at
an authorized Service Center.

■

Use indoors only.

■

Do not pull or carry by cord, use cord as a handle, close door on

cord, pull cord around sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces.

■

Unplug by grasping the plug, not the cord.

■

Do not handle plug or appliance with wet hands.

■

Do not put any object into appliance openings, use with

blocked opening, or restrict air flow.

■

Do not expose hair, loose clothing, fingers or body parts to

openings or moving parts.

■

Do not pick up hot or burning objects.

■

Do not pick up flammable or combustible materials (lighter fluid, gaso-

line, kerosene, etc.) or use in the presence of explosive liquids or vapor.

■

Do not use appliance in an enclosed space filled with vapors

given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.

■

Do not pick up toxic material (chlorine bleach, ammonia, drain

cleaner, gasoline, etc.).

■

Do not modify the 3-prong grounded plug.

■

Do not allow to be used as a toy.

■

Do not use for any purpose other than described in this User’s Guide.

■

Do not unplug by pulling on the cord.

■

Use only manufacturer’s recommended attachments.

■

Use only cleaning products formulated by BISSELL for use in this

appliance to prevent internal component damage. See the cleaning
fluid section of this guide.

■

Keep openings free of dust, lint, hair, etc.

■

Do not point attachment nozzle at people or animals

■

Keep appliance on a level surface.

■

Turn off all controls before unplugging.

■

Unplug before attaching the TurboBrush®.

■

Be extra careful when cleaning stairs.

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■

Close attention is necessary when used by or near children.

■

Always install float before any wet pick up operation.

■

Do not operate the appliance unless the belt door is securely

assembled in the location provided.

SAVE THESE
INSTRUCTIONS.

THIS MODEL IS FOR HOUSEHOLD USE
ONLY.

GROUNDING
INSTRUCTIONS

This appliance must be connected to
a grounded wiring system. If it should
malfunction or break down, grounding
provides a safe path of least resistance
for electrical current, reducing the risk of
electrical shock. The cord for this appli­ance has an equipment-grounding con­ductor and a grounding plug. It must only
be plugged into an outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.

Grounded

Outlets

Grounding Pin

WARNING:

Improper connection of the equipment­grounding conductor can result in a risk
of electrical shock. Check with a qualified
electrician or service person if you aren’t
sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will
not fit the outlet, have a proper outlet
installed by a qualified electrician. This
appliance is designed for use on a nomi­nal 120-volt circuit, and has a grounding
attachment plug that looks like the plug in
the drawing above. Make certain that the
appliance is connected to an outlet hav­ing the same configuration as the plug.
No plug adapter should be used with this
appliance.

3

Product view

Spray
Trigger

Cord Clip
Quick Release

Cord Wrap

Wet Vacuum
Suction Path

Carry
Handle

Power Switch

Solution Tank

Pleated
Filter

Collection Tank

Removable
Wet Clean™
Nozzle

Removable
Gentle Clean™
Brush & Pad

Power
Cord

Dry Vacuum
Suction Path

WARNING:

Do not over wet the floor. Apply
solution by depressing the trigger
on the forward stroke only and
release the trigger on the rearward
stroke. Over wetting the floor
surface may cause delamination of
certain laminated flooring materials.

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Special Features

The following Specialized Cleaning
Accessories are included with the purchase
of your PowerEase/Total Floors Wet & Dry
Hard Floor Cleaner:

The PowerEase/Total Floors Wet & Dry
Hard Floor Cleaner was designed to give
the user the ability to easily change between
the Gentle Clean™ Brushes and Pads.

1. The Gentle Clean™ Brush is

recommended for use on Hard Floor
surfaces such as tile, vinyl, or surfaces
that have grout or crevices where dirt
and grime collect.

2. The Gentle Clean™ Pad is intended

for use on more delicate surfaces such
as sealed hardwood, laminates or vinyl.

3. The Pleated Filter, located in the

lid of the Collection Tank should be
cleaned periodically.

To replace, visit www.BISSELL.com

WARNING:

Do not plug in your cleaner
until you have completely
assembled it per the following
instructions and are familiar
with all instructions and
operating procedures.

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3

Assembly

1

Assembling your new BISSELL PowerEase/
Total Floors Wet & Dry Hard Floor Cleaner
is a simple 2-Step Process:

NOTE: Remove Solution Tank

from unit first.

1. Insert the Handle into the top of the

unit, making sure the Spray Trigger is
on the Wet Vacuum side. Make sure
the screw opening in the handle is
aligned with the hole in the housing
of the unit.

2. Insert screw; gently screw in until tight

with the body of the unit.

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WARNING:

To reduce the risk of fire, use
only BISSELL Hard and Wood
Floor Cleaning Solutions in
your PowerEase/Total Floors
Wet & Dry Hard Floor Cleaner.
Use of cleaning formulas which
contain lemon or pine oil may
damage this appliance and
void the warranty. Chemical
spot cleaners or solvent based
soil removers should not be
used. These products may react
with the plastic materials used
in your floor cleaner causing
cracking or pitting.

2

5

Operations

How To Use Your
PowerEase/Total Floors
Wet & Dry Hard Floor Cleaner

1. Remove the Solution Tank from the

machine.

2. Unscrew the black cap on the bottom of

the solution tank and remove the insert.

3. Filling the Solution Tank: Fill with

BISSELL Formula to the formula fill line
and fill with water to the Water Line.
Replace the Cap & Insert Assembly.
Place the full tank back into the unit.

Inserting The Gentle
Clean™ Brush or Pad

The first time you use your unit, the Gentle
Clean™ Pad will be in the unit. Based on
your flooring type and personal preference,
you may want to change
to the Gentle Clean™ Brush. To change
pad or brush, pull out sideways.

Cleaning Fluid Section

Keep plenty of genuine BISSELL Hard and
Wood Floor Cleaning Solutions on hand so you
can clean when it fits your schedule. Always
use genuine BISSELL cleaning formulas.

1 2

WARNING:

To Reduce the Risk of Fire
and Electric Shock due to
internal component damage,
use only BISSELL cleaning
fluids intended for use with
the hard floor cleaner.

16 oz.
56L9

16 oz.
81T7

Tip:

When plugging the unit in, make
sure to hook the power cord
into the Cord Clip. This will help
guide the power cord when you
flip from Dry to Wet Cleaning.

Tip:

Use only specially formulated
BISSELL Hard Floor and Wood
Floor Solutions formula.
Non-BISSELL cleaning formulas
may harm the machine and
void the warranty.

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Tip:

When using a Dry Gentle
Clean™ Pad, you may want to
get it slightly damp by squeezing
the trigger to saturate the pad.
This will aid in the flow of water
and formula to clean sticky grime
and spots.

Operations

Dry Vacuuming

With the Dry Side of the unit facing forward,
turn the unit on and begin cleaning.

You will see dry dirt, crumbs and debris being
collected in the Collection Tank. You do not have
to empty the dry debris before wet cleaning.

Flipping From Dry to Wet Cleaning

To change from dry vacuuming to wet cleaning
simply flip the unit around!

The Gentle Clean™ Brush or Pad and
Squeegee will automatically be lowered to
effectively clean and dry all your Hard Floor
Surfaces.

Wet Cleaning/Vacuuming

To begin Wet Cleaning, simply depress the
Spray Trigger. Water and Formula will be
dispensed through the Gentle Clean™ Brush
or Pad.

To maximize the area to be cleaned, depress
the Spray Trigger on the forward stroke and
release on the reverse stroke.

Tip:

To extend the life of your filter
and to maintain maximum dry
suction, check the filter for lint
and debris frequently.

This will dispense water and formula going
forward and on the pull back, the squeegee
will leave the floor essentially dry and ready
to walk on.

Collection Tank is Full

While Wet Cleaning, you will see dirty water
collected in the Collection Tank. When the Tank
is full, the white Float in the Collection Tank will
rise to the top, making a noticeable sound to let
you know it is time to empty the Collection Tank.
Suction will stop when tank is full of water.

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Tip:

To make sure water and
formula are flowing, depress
the Spray Trigger without the
Gentle Clean™ Brush or Pad
Inserted. You should see a light
stream of water and formula
dispensed unto the floor.

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Maintenance and care

Emptying The Collection Tank

Remove the Collection Tank Lid. Then dump the
dirty water and debris into the sink, toilet, laun­dry tub or outside. Rinse the tank out with warm
water and replace it in the unit.

Checking The Filter

While the Collection Tank is out of the unit,
remove the Pleated Filter from the top of the tank.
Remove dirt and debris from the pleats by gently
tapping the filter over the wastebasket or outside.

The Pleated Filter can also be rinsed under water
to clean.

NOTE: If the Pleated Filter is rinsed

with warm water to clean, it is
recommended to leave it out of
the unit to air dry before placing it
back in the unit.

Visit www.BISSELL.com for replacement parts.

Cleaning The Gentle
Clean™ Brush or Pad

Gentle Clean™Brush

Remove the Brush from the unit and rinse
under warm water.

Tip:

While using the PowerEase /
Total Floors Wet & Dry Hard
Floor Cleaner in the Wet
Cleaning mode, make sure
to listen for the change in the
sound to alert you when the
Collection Tank is full.

Tip:

If there are large pieces of
debris in the water, you may
not want to empty the tank
into your sink.

WARNING:

To reduce the risk of fire,
electric shock or injury unplug
from outlet before servicing.

Gentle Clean™Pad

Remove the Gentle Clean™ Pad Plate from
the unit. Peel the pad from the Pad Plate and
toss in the wash!

Removing Wet Clean Nozzle

Remove the Wet Clean Nozzle by pulling tab on
right and left side of nozzle. Rinse any dirt and
grime off the nozzle under warm tap water.

To replace the Wet Clean Nozzle, insert the 4
tabs along the bottom of the Nozzle Window
and gently snap the Wet Cleaning Nozzle back
into place.

Storing Your Hard Floor Cleaner

Your PowerEase/Total Floors Wet & Dry Hard
Floor Cleaner can be stored Ready-to-Use,
by leaving water and formula in the unit.
Be sure to remove wet Gentle Clean™
Pad before storing.

8

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Tip:

If the Pleated Filter is rinsed
with warm water to clean, it
is recommended to leave it out
of the unit to air dry before
placing it back in the unit.

Troubleshooting

WARNING:

To reduce the risk of fire,

Water & Formula are draining out
from the solution tank.

Possible Causes

1. Solution Tank Black Cap & Valve are not on tight 1. Remove Black Cap & Value and attach tightly

2. Solution Tank Black Cap & Valve are cross threaded 2. Remove Black Cap & Valve and make sure it is
screwed on straight and tightly

No suction
Possible Causes

1. Filter may be dirty or clogged 1. Remove filter from the Collection Tank and clean

2. Wet vacuum nozzle may not be on properly 2. Make sure Wet Vacuum Nozzle is on tight
and snapped into place

3. Tank is full 3. Empty Tank

4. Filter is wet 4. Make sure filter is completely dry before placing
back into the unit.

5. Something is caught and clogging the air path 5. Unplug unit. Remove Wet Clean Nozzle and insert
a blunt object into the air path to remove any

potential clog.

Water is not flowing
Possible Causes

1. Solution Tank is not inserted properly 1. Remove Tank and reinsert into the unit

Other maintenance or service not included in the manual should

Remedies

Remedies

Remedies

be performed by an authorized service representative.

electric shock or injury unplug
from outlet before servicing.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be

of service. Contact us directly at 1-800-237-7691.

www.bissell.com 800.237.7691

9

Replacement parts

Item Part No. Part Name

1 203-6705 Filter
2 203-8377 Collection Tank Lid Assembly – Black
3 203-8372 Collection Tank Lid Assembly – White
4 203-8371 Collection Tank
5 203-8373 Wet Vacuum Nozzle
6 203-8370 Solution Tank with Cap
7 203-8375 Handle with Screw – Black
8 203-8368 Handle with Screw – White
9 203-6800 Cap and Insert Assembly
10 203-8376 Cord Wrap – Black
11 203-8369 Cord Wrap – White

*Not all parts are included with every model.

Additional Accessories

Item Part No. Part Name

1 203-6700 Gentle Clean™ Brush Card
2 203-6701 Gentle Clean™ Pad Card
3 203-8374 Gentle Clean™ Pad (2 pack)
4 3270 Replacement Pack (2 Gentle Clean™ Pads

5 81T7 2X Wood Floor Solutions
6 56L9 2X Hard Floor Solutions

& 1 Pleated Filter)

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1

4

2 3

5 6

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail,
telephone, or regular mail as described below.

Limited Two Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL will repair or replace (with new or remanufactured components or products),
at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for
two years any defective or malfunctioning part.

See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This

warranty does not apply to routine maintenance components such as mop pads. Damage or
malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in
accordance with the product's use instructions is not covered.

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about

your warranty, contact BISSELL Consumer Care.

Website or E-mail:

www.bissell.com

Or Call:

BISSELL Consumer Care
1-800-237-7691
Monday - Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET

Or Write:

BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Care

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL
OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF

PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation

may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase
in the event of a warranty claim.

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11

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product. You’ll receive:

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Visit bissell.com/registration now!

BISSELL consumer care

For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Care

1-800-237-7691

Monday - Friday 8 am — 10 pm ET
Saturday 9 am — 8 pm ET

Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501

ATTN: Consumer Care

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event
of a warranty claim. See Warranty on pages
11 for details.

©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4484
Rev 6/12
Visit our website at:
www.bissell.com

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