Bissell 25V1 User Manual

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Page 1

USER'S GUIDE

25V1 SERIES 220-240V

Thank You

Safety Instructions

Product View

Assembly

6-8

Operations

8-13

Maintenance and Care

13-14

Troubleshooting

Replacement Parts

Accessories

Warranty

Consumer Services

Page 2

Thanks for buying a BISSELL Pet Hair Eraser™ vacuum

We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell Chairman, President & CEO

www.bissell.com

Page 3

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical basic precautions should be observed, including the following:

appliance,

READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.

WARNING: To

reduce the risk of fire, electric shock, or injury:

■

Do not use outdoors or on wet surfaces.

■

Do not leave machine when it is plugged in.

■

Do not use with damaged cord or plug.

■

If appliance is not working as it should, has

been dropped, damaged, left outdoors, or dropped into water, return it to a service agent.

■

Do not pull or carry by cord, use cord as a

handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.

■

Do not unplug by pulling on cord. Unplug

by grasping plug.

■

Do not handle plug or appliance with wet hands.

■

Do not expose hair, loose clothing, fingers

or body parts to openings or moving parts.

■

Do not pick up hot or burning objects such

as cigarettes, matches, or hot ashes.

■

Do not pick up flammable or combustible

materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapour.

■

Do not use appliance in an enclosed space filled

with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours.

■

Not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety

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■

Young children should be supervised to ensure

that they do not play with the appliance.

■

Remove plug from electrical outlet before cleaning or maintaining the appliance.

■

If the supply cord is damaged, it must be

replaced by the manufacturer or its service agent in order to avoid a hazard.

■

Do not pick up toxic material (chlorine

bleach, ammonia, drain cleaner, petrol, etc.).

■

Do not allow to be used as a toy.

■

Do not use for any purpose other than

described in this User’s Guide.

■

Use only manufacturer’s recommended

attachments.

■

Do not use with any opening blocked; keep

free of dust, lint, hair, and anything that may reduce air flow.

■

Keep appliance on a level surface.

■

Turn off all controls before unplugging.

■

Be extra careful when cleaning stairs.

■

This appliance is provided with double

insulation. Use only identical replacement parts.

■

Do not use without the dirt container and

filters in place.

■

Pay close attention when working around

children.

■

Unplug before attaching TurboBrush™.

■

Do not pick up hard or sharp objects such as

glass, nails, screws, coins, etc.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only.

IMPORTANT

FOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz POWER SUPPLY ONLY.

If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS

1362) fuse is fitted in the carrier contained in the plug. (Spares may be obtained from your BISSELL supplier). If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a mains socket.

Page 4

Product view

Handle

Pet TurboBrush

Inner Cyclone

Upper Tank

Easy Empty™ Dirt Container

Washable Pre-Motor Filter

Headlight

Foot Window

Hose Clip

Stretch Hose

™

Carry Handle

Dusting Brush/ Upholstery Tool

Crevice Tool

Twist ‘n Snap™ Hose

Power Switch

Extension Wand

HEPA Media Post Motor Filter*

Lock ‘n Seal™ Lever

Handle Release Pedal

Quick Release™ Cord Wrap

Power Cord

Hose Wand

Quick

™

Release Cord Wrap

Wide Cleaning Foot

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).

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Height Adjustment Knob

CAUTION:

Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

Hose Wand Base

Page 5

Assembly

The only tool you’ll need to assemble your vacuum cleaner is a Phillips screwdriver.

Attach handle to vacuum

1. Locate the handle and cord wrap. Remove

the screw packet taped to the handle.

2. Stand the vacuum upright and from the

rear of the unit, slide the base of the handle firmly into the grooves at the top of the vacuum body.

3. Ensure that the handle fits firmly to the vacuum

body. If there are any gaps, continue to push firmly until the handle is secure.

4. Insert the provided screw into the existing

hole, attaching the handle to the body of the vacuum. Tighten securely with a screwdriver.

Attach vacuum hose and tools

1. Attach the Twist ‘n Snap™ Hose by lining up

the tabs on the base with the corresponding notches on the back of the vacuum as shown.

2. Turn the Twist ‘n Snap Hose to the right

to lock the hose into place.

3. Grasping the Quick Reach Handle, slide the

end of the Hose Wand onto the Hose Wand Base. Snap the Hose into the Hose Clip.

NOTE: The vacuum will not operate effectively unless the hose wand is firmly attached.

4. Slide the extension wand and crevice tool

into the storage clip on back of vacuum.

5. Slide the dusting brush/upholstery tool

into the storage clip on back of vacuum.

6. Store the TurboBrush on the front of the

handle by lining up the TurboBrush base with the base of the holder then push back to snap into place.

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).

Twist 'n Snap Hose

CAUTION:

Before using your vacuum, make sure that the dirt container is in the locked position and that all filters (pre-motor and HEPA media postmotor*) are in place. Do not operate your vacuum without these filters.

NOTICE:

For above floor cleaning, the floor brush will continue to rotate, but is raised above floor. To prevent carpet damage, do not lean on the vacuum or let the powerfoot tilt forward.

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Page 6

Operations

Power switch

The Power Switch is located on the left side of the vacuum. Push the rocker switch “ON” (I) to vacuum, and “OFF” (O) when cleaning is complete.

Handle positions

Press the handle release pedal, located on the lower left side of the vacuum, with your foot to place your vacuum into one of three cleaning positions.

1. Upright – For storage and above floor

cleaning with tools.

2. Normal Cleaning – Press handle

release pedal once. Position used for most household floor cleaning tasks.

3. Low Cleaning – With the vacuum in

normal cleaning position, press handle release pedal again. Use for reaching under low furniture such as tables, chairs or beds.

Height adjustment

The powerfoot/rotating floor brush on your vacuum can be adjusted to clean several floor surfaces.

NOTE: For optimal cleaning performance, adjust to the lowest practical setting. If your cleaner is difficult to push, adjust to the next higher setting.

1. Turn height adjustment knob to desired setting.

Bare Floor For non-carpeted,

indoor surfaces

Lowest Setting For short pile carpets Medium Setting For short and medium

pile carpets

Highest Setting For plush pile carpet

CAUTION:

To avoid personal injury and to prevent the cleaner from falling when cleaning stairs, always place it at the bottom of the stairs.

Tip:

Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose.

Height Adjustment Knob

Correct way to

carry

Transporting cleaner

1. To move your cleaner from room to room,

put the handle in the upright position, tilt the cleaner back on its rear wheels and push forward.

2. The cleaner can also be moved by using

the carry handle.

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Page 7

Operations

Special on-board tools

Your vacuum is not only a powerful carpet and rug cleaner, it’s also a versatile above floor vacuum cleaner when you select one of the special tools.

1. Raise the handle to the upright position.

2. Grasp the hose wand handle to separate

from hose wand base.

3. Attach tools by firmly pushing onto vacu-

um hose, hose wand or extension wand. Be sure the hose and tool fit snuggly together by twisting tightly.

Dusting Brush/Upholstery Tool:

Two types of cleaning tools in one attachment.

•Usebrushsidetodustfurniture,

blinds, books, lamps, shelves and baseboards.

•Useupholsterysideforcushions, draperies and fabrics.

Crevice Tool: Use in tight narrow spaces.

Extension Wand: Use with desired attachment

for a longer reach.

Hose Wand: Use with desired attachment

for a longer reach or for cleaning hard to reach places.

TurboBrush: Use rotating brush action for

small flat areas such as cushions and beds.

NOTE: Press gently down and pull towards you in a raking motion. Too much pressure will cause the brush to stop rotating.

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Dusting Brush/ Upholstery Tool

Crevice Tool

Extension Wand

Hose Wand

Hose Wand Base

TurboBrush

CAUTION:

The rotating floor brush continues to rotate while tools are in use. To reduce the risk of injury from moving parts, always move the cleaner with the carrying handle. Always place vacuum cleaner on the floor with handle in upright position when using tools. Never place your fingers under the cleaner when it is running. Never place powerfoot on furniture or uneven surfaces. Do not place vacuum cleaner close enough to objects to pull them into rotating brush.

Tip:

Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose.

Page 8

Operations

Power cord usage

1. To use your vacuum, remove the cord

and plug it into an electrical outlet. For your convenience, there is a quick release cord wrap for easy cord removal. There is also a cord clip that is part of the upper cord wrap where you can attach the cord when vacuuming.

2. When you are finished cleaning, turn

vacuum cleaner off.

3. Unplug power cord by grasping the plug

(NOT the cord) and disconnect from outlet.

4. Loop power cord around cord wraps on

side of vacuum cleaner. Be sure to first return the quick release cord wrap back to its original position before wrapping the cord.

5. Clip molded plug to power cord to secure.

Quick Release Cord Wrap

Maintenance and care

To maximize your cleaning performance and extend the life of your vacuum, it is very important that you empty your dirt container and check and clean your filters frequently. Perform the following maintenance steps:

1. Empty the dirt container when the dirt

reaches the “Full” line on the container, or more frequently to prevent overfills. For best performance, empty after each use.

2. Check the pre-motor filter and post-motor

HEPA media filter* at least once a month, clean or replace as needed.

3. Replace the post-motor HEPA media fil-

ter* every three to six months.

NOTE: More frequent filter cleaning may be necessary if you are vacuuming new carpet, fine dust, or have allergy concerns. Follow the instructions on the following pages to perform these simple maintenance steps.

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).

WARNING:

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Tip:

To maximize cleaning performance, check and clean or replace all filters as suggested.

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Page 9

Maintenance and care

Emptying the dirt container

The dirt container should to be emptied before the dirt reaches the “Full” line on the container.

1. Unplug the vacuum from electrical out-

let.

2. Slide the Lock ‘n Seal Lever to the

“Unlock” position.

3. Grasp handle and pull the dirt container

straight out to remove from the vacuum.

4. Empty dirt into garbage container.

NOTE: Emptying the dirt container after every use will help prevent over filling and ensure that the vacuum is ready to go the next time you clean.

Cleaning the Pre-motor and Post-motor HEPA media filter*

1. Unplug the vacuum from electrical outlet.

2. The pre-motor filter protects the motor from

dirt particles. It is located in the slide out tray underneath the dirt container. If the filter becomes dirty, pull out the tray, lift out the foam filter pad and clean it.

NOTE: The pre-motor filter may be hand washed in cold water with mild detergent. Rinse well and air dry thoroughly before replacing.

Unlock

Post-Motor HEPA Media Filter*

Washable Pre-Motor Filter

3. The post-motor HEPA media filter* assists

in the filtration process to return clean air to the room. It is located behind the door on the side of the vacuum. If the filter becomes dirty, remove the door, remove the filter and replace.

NOTE: The post-motor filter is a white, pleated HEPA media filter*. This filter is not washable and must be replaced when it becomes dirty.

*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate Air (HEPA) filter specification (EN 1822-1:2009).

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NOTICE:

This product is intended for household use only and not for commercial or industrial use. Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the warranty.

WARNING:

Do not operate cleaner with damp or wet filters or without all filters in place.

Page 10

Maintenance and care

Check rotating floor brush and drive belt

You should check your vacuum cleaner’s rotating floor brush and drive belt regularly for wear or damage. You should also clean the brush and brush ends of strings, hair and carpet fibers. This type of debris can wrap around the brush and hamper its ability to effectively clean your carpet. Also remove any debris that has accumulated under the brush cover.

1. Unplug the vacuum from electrical outlet.

2. Place handle in low position and turn vacuum

cleaner over so bottom side is facing up.

3. Remove the two screws marked 2 and

4. Once the screws are removed, lift tab 1 and release the three latches in order marked 2 - 4. Lift off the brush cover

4. Grasp rotating floor brush at both ends and lift.

5. Clean strings, hair and other debris from

rotating floor brush, paying particular attention to brush ends.

6. Clean strings, hair and other debris from

motor pulley and drive belt areas.

7. Check drive belt carefully for wear, cuts or

stressed areas.

8. Check air passageway for obstructions.

Remove debris from this area.

9. Insert front edge of the brush cover and

rotate into place. Snap the latches and replace the two screws.

Motor Pulley

WARNING:

To reduce the risk of injury from moving parts, turn vacuum cleaner off and disconnect power plug from electrical outlet.

Replace drive belt

1. Unplug the vacuum from electrical outlet.

2. With rotating floor brush removed from vacuum

cleaner (Steps 1-4 of check rotating floor brush and drive belt), grasp old drive belt and remove from motor pulley. Discard the old drive belt.

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Air Passageway

Page 11

Maintenance and care

Replace drive belt continued

3. Place new drive belt over motor pulley

and loop other end over rotating floor brush in the space between the bristles.

NOTE: It is important that you use only genuine BISSELL replacement belts. Generic belts may not meet the exact specifications required to keep your vacuum operating at its peak performance. The use of unbranded belts could lead to early failure of the vacuum and could void your warranty.

4. Pull the rotating floor brush firmly into

position, stretching the drive belt, and place ends of rotating floor brush down into the slots on sides as shown. Alignment of brush ends in slots may be necessary to fully insert the brush.

5. Turn rotating floor brush by hand several

times in the direction of motor pulley. If properly installed, drive belt will center itself on rotating brush crown.

6. Insert front edge of brush cover and

rotate into place. Snap the three latches and replace the two screws.

Replacing lightbulb

1. Unplug the vacuum from electrical outlet.

Motor Pulley

2. Using a screwdriver, first remove 2

screws on either side of lens and pull out to remove the lens.

3. Remove the bulb from the socket by grasping

the bulb and pulling gently. Install the new bulb by pushing it gently into the socket until the bulb snaps into place.

4. Reposition the lens place cover back

over headlight and reinsert 2 screws.

Maintaining Pet TurboBrush

The Pet TurboBrush should be checked regularly for clogs or debris wrapping around the brush.

1. Remove tool from hose or front of vacuum.

2. Twist collar so opening is at the top and

lift top cover to remove.

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™

Page 12

Maintenance and care

Maintaining TurboBrush™ continued

3. Remove the brush from the belt and

clean debris.

4. Replace the brush inside the belt and

place ends into slots on sides as shown.

5. Reposition top cover making sure to line

up inside tab at the front with the opening on the cover. Twist collar until opening is at the bottom to lock into place.

Clearing clogs

Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor, check for clogs.

1. Unplug the vacuum from electrical outlet.

2. Empty dirt container.

3. Check upper tank for build up or clogs.

4. If you notice a clog in the upper tank,

remove the inner cyclone (see section "Cleaning the upper tank" below).

5. Grasp the hose wand and separate it

from the hose wand base. Check for a clog in the base, the wand or in the hose.

6. Remove the Twist ‘n Snap hose from the vacuum by turning to the left. Straighten the hose and unclog with a long, narrow object such as a broom handle.

7. If the clog persists, follow the instructions for "Checking the rotating floor brush and drive belt" on page 10 and inspect the air passageway for obstructions.

Cleaning the upper tank

1. Grasp the inner cyclone and twist to the left until the locking tabs stop the rotation. Pull down from the upper tank to remove it.

2. Wipe out the inside of the upper tank and the inner cyclone with a damp cloth moistened with water or a mild cleaning solution.

3. If you desire to thoroughly clean the filtration disk located in the upper portion of the inner cyclone, hold the bottom of the cyclone and turn filtration disk to the right and pull up to remove.

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Page 13

Maintenance and care

Cleaning the upper tank continued

4. The inner cyclone and filtration disk may be washed using a mild detergent. Be sure it is completely dry before reassembling or damage to your unit may result.

5. Once cleaning is completed, reassemble the filtration disk over the inner cyclone by sliding it straight down on the top of the inner cyclone and turning left. Be sure to line up the tabs when reassembling for proper installation.

6. To replace the inner cyclone, slide it into the upper housing. Be sure to line up the inner cyclone by ensuring tabs on filtration disk are positioned toward the front of the unit. Push the inner cyclone in and rotate it to the right until the locking tabs stop the rotation.

WARNING:

To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical

Troubleshooting

Vacuum cleaner won’t run

Possible causes Remedies

1. Vacuum cleaner is not plugged in 1. Check electrical plug

2. Damaged power cord 2. Replace as necessary by an authorized service representative.

outlet before performing maintenance or troubleshooting.

Vacuum cleaner and tools won’t pick up dirt

Possible causes Remedies

1. Incorrect height adjustment 1. Adjust powerfoot to correct height

2. Hose not attached to suction opening 2. Firmly push hose wand into hose wand base

3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped into locked position

4. Crack or hole in hose 4. Check hose and replace if needed

5. Broken or worn drive belt 5. Replace drive belt, see pages 10-11

6. Rotating floor brush bristles worn 6. Replace brush

7. Rotating floor brush jammed 7. Remove brush and clean debris from brush ends

8. Clog in vacuum 8. Clear clogs, see page 12.

9. Dirt container full 9. Empty dirt container

10. Dirt container not installed properly 10. Position correctly and lock in place

11. Filters are dirty 11. Check pre-motor and post-motor filters

12. TurboB rush i s clog ged or debri s is w rapped around the brush roll 12. See pages 11-12 for Maintaining TurboBrush

Vacuum cleaner is difficult to push

Possible causes Remedies

1. Incorrect height setting 1. Adjust powerfoot to correct height setting

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Page 14

Troubleshooting

Visible dirt escaping from cleaner

Possible causes Remedies

1. Dirt container full 1. Empty dirt container

2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filters for correct installation

3. Dirt container installed incorrectly 3. Pull out and re-insert dirt container correctly

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

Replacement parts

Item Part No. Part Name

1 303-1120 Style 7/9/10/12/14 Drive Belt (2-Pack) 2 203-1603 Headlight Bulb 3 203-1283 Wide Window Foot Brush Roll (gray) 4 203-1073 Style 7/8/14 Pre-Motor Foam Filter 5 203-6608 Style 8/14 HEPA Media POST-Motor Filter

1 2 3 4 5

Accessories

Item Part No. Part Name

1 203-1056 Crevice Tool 2 203-1059 Dusting Brush/Upholstery Tool 3 203-1429 TurboBrush 4 203-1068 Extension Wand 5 203-1216 Twist 'n Snap Vacuum Hose (clear)

1 2 3 4 5

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Page 15

Warranty - BISSELL Pet Hair Eraser™ Vacuum

This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or contact your local in country distributor.

Limited One Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., will replace (with new or remanufactured components), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part do to manufacturers defect.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user's guide is not covered.

For UK inquiries:

Monday - Thursday 9 am — 5 pm Friday 9 am — 4 pm

BISSELL Homecare (Overseas) Inc.

Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Kingdom Telephone: 0844-888-6644

For South African inquiries:

Monday - Friday 9 am — 5 pm

Tevo (PTY) Ltd.

P.O.Box 25234 Gateway 4321, South Africa Telephone: 27 (0) 86-177-8888

email: servicecentre@tvo.co.za

For Australin inquiries:

Monday - Friday 9 am — 5 pm

BISSELL Australia PTY LTD

42 Rocco Drive Scoresby 3179 Victoria Australia Telephone: 1 800 811 183

For Middle East & Africa inquiries:

Sunday - Thursday 8 am — 5 pm

BISSELL Middle East & Africa

PO Box 61286 Jebel Ali Free Zone Dubai United Arab Emirates

Telephone: 971-4-881-8597

For New Zealand inquiries:

Monday - Friday 9 am — 5 pm

Parex Industries LTD.

5 Tolich Place Henderson 0610 Auckland New Zealand Telephone: 0.800.247.735

For all other inquiries:

Monday - Friday 8 am — 4 pm

BISSELL Homecare, Inc.

PO Box 1888 Grand Rapids, Michigan 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383

BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

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Page 16

BISSELL consumer services

If your BISSELL product should require service:

Call BISSELL Consumer Services at the numbers below and we will give you the location of a BISSELL Authorized Service Center in your area. If you have questions about your warranty or

need replacement parts please contact the numbers below.

website - www.bissell.com

Or visit the BISSELL

For UK inquiries:

Monday - Thursday 9 am — 5 pm Friday 9 am — 4 pm

BISSELL Homecare (Overseas) Inc.

Ground Floor 226 Berwick Avenue Slough Berkshire, SL1 4QT United Kingdom Telephone: 0844-888-6644

For South African inquiries:

Monday - Friday 9 am — 5 pm

Tevo (PTY) Ltd.

P.O.Box 25234 Gateway 4321, South Africa Telephone: 27 (0) 86-177-8888

email: servicecentre@tvo.co.za

For Australin inquiries:

Monday - Friday 9 am — 5 pm

BISSELL Australia PTY LTD

42 Rocco Drive Scoresby 3179 Victoria Australia Telephone: 1 800 811 183

For Middle East & Africa inquiries:

Sunday - Thursday 8 am — 5 pm

BISSELL Middle East & Africa

PO Box 61286 Jebel Ali Free Zone Dubai United Arab Emirates

Telephone: 971-4-881-8597

For New Zealand inquiries:

Monday - Friday 9 am — 5 pm

Parex Industries LTD.

5 Tolich Place Henderson 0610 Auckland New Zealand Telephone: 0.800.247.735

For all other inquiries:

Monday - Friday 8 am — 4 pm

BISSELL Homecare, Inc.

PO Box 1888 Grand Rapids, Michigan 49501 USA Telephone: 01-616-453-4451 Fax: 01-616-453-1383

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________ Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 11 for details.

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