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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR PORTABLE DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Connect to a properly grounded
outlet only. See grounding
instructions. Do not modify the
3-prong grounded plug.
» Do not leave appliance when
it is plugged in. Unplug from
outlet when not in use and
before servicing.
» Do not expose to rain.
Store indoors.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged
cord or plug. If appliance is not
working as it should, has been
dropped, damaged, left outdoors,
or dropped into water, have it
repaired at an authorized service
center.
» Always install float before any
wet pick-up operation.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord.
» Do not handle plug or appliance
with wet hands.
» Do not put any object into
openings. Do not use with any
opening blocked; keep openings
free of dust, lint, hair, and
anything that may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before
plugging or unplugging appliance.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosine, etc.)
or use in areas where they may
be present.
» Do not use appliance in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
substances, flammable dust, or
other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that
is burning or smoking, such as
cigarettes, matches, or hot ashes.
» Use only BISSELL cleaning
products intended for use with
this appliance to prevent internal
component damage. See the
Cleaning Fluid section of this
guide.
» Keep appliance on a level surface.
» Do not carry the appliance while
in use.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.
WARNING
Improper connection of the equipment-grounding conductor can
result in a risk of electrical shock. Check with a qualified electrician
or service person if you aren’t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician. This appliance is designed
for use on a nominal 120-volt circuit, and has a grounding attachment
plug that looks like the plug in the illustration. Make certain that the
appliance is connected to an outlet having the same configuration as
the plug. No plug adapter should be used with this appliance.
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2
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it
should malfunction or break down, grounding provides a safe path
of least resistance for electrical current, reducing the risk of electrical
shock. The cord for this appliance has
an equipment-grounding conductor
and a grounding plug. It must only be
plugged into an outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
Grounded
Outlets
Grounding Pin
Thanks for buying a BISSELL portable carpet cleaner!
5
We love to clean and we’re excited to share one of our innovative products
with you. We want to make sure your portable carpet cleaner works as well
in two years as it does today, so this guide has tips on using (pages 6-10),
maintaining (pages 11-13), and if there is a problem, troubleshooting (page 14).
In just a few simple assembly steps, you’ll be ready to spot clean. Flip to page
6 and let’s get started!
What’s In The Box?
1
8
9
3
2
10
4
6
7
11
1. Base Unit
2. BISSELL Formula
3. Flex Hose Clip
4. Additional Tool Storage*
5. Hose Grip Bracket
6. Quick Release™ Cord Wrap
7. HydroRinse™ Self
Cleaning Hose Tool*
8. 3" Tough Stain Tool*
9. Deep Reach Tool*
10. 3-N-1 Stair Tool*
11. 4" Tough Stain Tool*
12. Deep Stain Tool*
13. Stain Trapper Tool*
*select Models only
12
13
NOTE: Standard accessories may vary by model. To identify what should be included with
your purchase, please refer to the “Carton Contents” list located on the carton top flap.
Safety Instructions...........2
Product View ................4
Troubleshooting ............14
Warranty ...................15
Cleaning Formula............5
Operations ...............6-10
Maintenance & Care ......11-13
Service .....................15
Product Registration ........16
Consumer Care.............16
www.BISSELL.com
3
Product View
2
1
4
5
10
1. Clean Water/Solution Tank
2. Power Button
3. Dirty Water Tank
4. Flex Hose
5. Flex Hose Clip
6. Power Cord
7. Quick Release™ Cord Wrap
8. Hose Grip Bracket
1112131415
7
3
6
9. 3” Tough Stain Tool*
10. HydroRinse™ Self Cleaning Hose Tool*
11. Deep Reach Tool*
12. Deep Stain Tool*
13. Stain Trapper Tool*
14. 3-N-1 Stair Tool*
15. 4” Tough Stain Tool*
*select Models only
9
8
www.BISSELL.com
4
Cleaning Formula
WARNING
To reduce the risk of fire and electric shock due to internal component damage, use only
BISSELL cleaning formula intended for use with this machine.
Keep plenty of genuine BISSELL Spot & Stain Cleaner formula for portable
spot cleaning machines on hand so you can clean whenever it fits your
schedule. Always use genuine BISSELL cleaning formulas.
Use Professional
formula for
optimal cleaning
results!
BISSELL Pet Oxy
Boost Formula
for carpet &
upholstery
NOTICE: Use of cleaning formulas which contain lemon or pine oil may damage
this appliance and void the warranty. Chemical spot cleaners or solvent-based
soil removers also should not be used. These products may react with the
plastic materials used in your cleaner, causing cracking or pitting.
BISSELL Oxy
Boost formula
for carpet &
upholstery
BISSELL Boost
Pro formula
for carpet &
upholstery
BISSELL
2X Pet Stain &
Odor
BISSELL
Professional Spot
& Stain + Oxy
www.BISSELL.com
5
Assembly
WARNING
Do not plug in your cleaner until you are familiar with all instructions and operating
procedures.
1
Slide the flex hose clip into opening on
the front of the machine. You will hear
a “snap” when it is locked into place.
3
Snap the hose grip bracket into the back
of the machine on the clean tank side.
5
2
Attach cord wrap by snapping it into place
on the collection tank side of the machine.
4
Snap the second tool storage (select
models) into the back between the cord
wrap and hose grip bracket.
6
Then wrap the flex hose around the unit
and snap hose grip into bracket.
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6
Wrap the power cord around the
cord wrap.
Filling the Solution Tank
1
Remove the tank by lifting it straight
up and away from the unit.
3
Add water to the indicated fill line on
the solution tank.
NOTE: Follow the fill lines on your clean tank to add the correct amount of hot
tap water (140 degrees F)/ 60 degrees C) MAX) and portable machine formula.
Note: There are dierent directions on the tank for small and large messes.
DO NOT BOIL OR MICROWAVE WATER.
2
Pull black tab to reveal tank opening. The
plug rotates out of the way for easy filling.
FORMULABOOST
4
Add formula to the indicated fill line
on the solution tank. Add 1 ounce of
any BISSELL boost, if desired.
5
Replace the plug by rotating into place
and pressing gently onto tank.
6
Replace tank by lining the tank bottom
with indentations on machine. Press
down firmly on tank to secure in position.
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7
Pre-Treating
IMPORTANT: Check the manufacturer’s tag before cleaning upholstery. “W”
or “WS” on the tag means you can use your cleaner. If tag is coded with an
“S” (with diagonal strike-through), or says “Dry Clean Only,” do not proceed. If
manufacturer’s tag is missing or not coded, check with your furniture dealer.
WHY PRETREAT? Cleaning eectiveness will be enhanced if you pre-treat
heavily stained or highly soiled areas.
1
Check the
manufacturer’s tag
before cleaning
upholstery. “W” or
“WS” on the tag
means you can use
your machine.
3
Release the flex hose from the hose grip
bracket. Unwrap flex hose completely
from around the unit.
5
2
Twist the Quick Release™ cord wrap
clockwise to quickly unwrap power cord.
Plug in unit and press power button
beneath the handle to turn it ON.
4
Select desired tool for spot cleaning,
Insert tool on end of hose until it
clicks into place.
6
5
Hold the 3” tough stain tool just above
the carpet or upholstery to be cleaned.
Press the trigger to mist solution over
the soiled area.
NOTE: When pre-treating with the deep reach tool or deep stain tool, it should
be kept in contact with the carpet as noted on the next page.
www.BISSELL.com
8
Let cleaning solution set for 5 minutes
before cleaning.
Cleaning with Tools
WARNING
Keep spray away from face. Failure to do so may result in personal injury.
CLEANING WITH THE 3"/4” TOUGH STAIN TOOL
Attach the 3”/4” Tough Stain Tool to the handheld
cleaning hose. Press the spray trigger to mist solution
over and onto the soiled area. Release spray trigger
and gently scrub the stain.
To lift the stain away, apply downward pressure on the
tool and slowly pull it toward you. Then use “drying
strokes” (by not pressing down trigger) to remove
remaining moisture. Repeat as needed.
CLEANING WITH THE DEEP STAIN/REACH TOOL (select models)
Attach the Deep Stain/Reach tool to the cleaning hose.
Set the tool directly on top of the carpet before pulling
the spray trigger to inject formula deep into the carpet
fibers.
Always keep the tool in direct contact with carpeting
to avoid over- spraying.
CLEANING WITH THE 3-N-1 STAIR TOOL (select models)
Attach the 3-N-1 tool to the cleaning hose. This
123
A
FLAT
B
NOSE
C
CREVICE
versatile 3-way tool sprays, scrubs and suctions up
dirt and stains from the outer curves, corner and tread
of a carpeted stairs. Twist the tool head to desired
setting to clean. The downward facing edge is the
active cleaning mode: (a) use the flat area to clean
top of stairs, (b) use pointed edge to clean inside
crevice, (c) use indented area to clean outer corner.
CLEANING WITH THE HYDRORINSE™ TOOL (select models)
Attach the HyrdoRinse™ tool to the cleaning hose.
Hold the hose and attachment in an upright position.
Then hold down the trigger to rinse the hose for 30
seconds.
The HydroRinse™ tool can be stored on the right
handle or on the hose in between use.
NOTE: Ensure that the cleaning solution and water are in the tank before use.
www.BISSELL.com
9
Cleaning with Stain Trapper Tool
WARNING
Keep spray away from face. Failure to do so may result in personal injury.
1
Attach the Stain Trapper tool to the
end of the hose.
3
To empty the Stain Trapper tool, rotate
the small tank on the bottom of the
tool to unlock it.
5
2
Slowly move the tool back and forth over
the stain. Be careful not to move the tool
back and forth too quickly or soiled water
will flow back into the hose.
4
Dump dirty water into a sink or toilet
and rinse the tank out with clean water.
Replace the tank by lining up the locking teeth
with their mating slots (make sure the two teeth
that are closest together are pointed toward the
brush). Turn the tank to lock it into place.
CLEANING THE STAIN TRAPPER TOOL: Clean the front of the tool by
removing the plate over the suction plate. Pull down to remove and rinse with
water. Then replace the plate by sliding back into place.
www.BISSELL.com
10
Empty Dirty Water Tank
WARNING
To reduce the risk of electric shock, turn power OFF and disconnect from electrical outlet
before performing maintenance or troubleshooting.
1
To remove the dirty water collection
tank simply lift up on the tank from
the base of the machine.
3
Carefully empty dirty water tank, as
some water may potentially enter/drain
from center float stack.
5
2
Pull tab to remove plug from tank.
4
Close the tank plug and return tank to
unit. Ensure tank is secure before use.
6
The front of the 3” tough stain tool, deep
To disconnect the cleaning tools from
the hose grip, push down on the button
and pull straight off. (Do NOT twist tool
to remove it.)
NOTE: Store unit in protected, dry area, at room temperature (40 degrees F to
110 degrees F).
stain tool, 3-N-1 and stain trapper tool
(select models) can be removed for easy
cleaning. Press the button on top of the
tool and slide its front off the tool base.
Rinse under water and return to tool.
NOTICE
To reduce the risk of a leaking condition, do not store unit where freezing may occur.
Damage to internal components may result.
www.BISSELL.com
11
Clean the Float Stack
WARNING
To reduce the risk electric shock, turn power OFF and disconnect from electrical outlet
before performing maintenance or troubleshooting.
1
The float stack can
be removed from
the dirty water tank
for cleaning. Turn it
counterclockwise to
remove it.
3
Rinse with water until
all debris is removed
and let air dry.
5
2
Remove the float
stack from the dirty
water tank.
4
Return the float stack to the dirty tank.
Ensure float is installed before returning
the float stack to the dirty tank.
6
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12
Turn the float stack
clockwise to lock.
Ensure the arrow on the float stack
lines up with the lock icon.
Thermal Protector
An internal thermal protector has been designed into your carpet cleaner to
protect it from overheating. When the thermal protector activates, the suction
motor will stop operating. If this happens proceed as follows:
1
3
2
Unplug cleaner from the electrical outlet.Turn the cleaner OFF.
4
Check the end of the hose and tool
for blockages and remove if necessary.
Check the float stack for clogs and
remove debris.
NOTE: If the thermal protector continues to activate after following the above
steps, your cleaner may need servicing. Call BISSELL Consumer Care or visit
the website.
Let the motor cool for approximately
30 minutes. The thermal protector will
automatically reset and cleaning may
continue once plugged back in.
www.BISSELL.com
13
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect from electrical
outlet before performing maintenance or troubleshooting checks.
ProblemPossible causesRemedies
Reduced spray
or
no spray
Spray nozzle clogged.Clean spray nozzle using an unfolded paper
Clean water/solution tank
empty.
Clean water/solution tank insert
clogged.
Pump needs priming.Gently lift clean water/solution tank while
Clean tank not fully seated.Remove and reinstall clean tank.
clip.
Check/fill tank.
Clean insert at bottom of clean water/solution
tank.
depressing the spray trigger OR gently
squeeze clean tank while depressing spray
trigger.
Spot cleaner
won’t pick
up cleaning
solution
Deep Stain
Tool is
Over-Spraying
Formula
(Formula is
Spraying
Out the Sides)
Dirty Water
Tank Leaking
Poor upholstery/carpet
tool position.
Dirty water tank is full.Empty dirty water tank.
Excess solution in flex hose.Lift tool and point upwards to allow water in
Dirty tank plug is unplugged.Push in dirty tank plug until properly sealed.
Formula trigger is being pulled
when tool is above carpeting.
Deep Stain Tool is being used
on upholstery.
Duckbill valve is dirty.Clean the duckbill valve that is located at
Float stack not fully locked on
dirty tank.
Dirty tank not properly seated
onto machine.
Reposition upholstery/carpet tool
on surface, follow recommended cleaning
procedures.
hose to flow into the dirty water tank.
only.
Remove dirty tank and reseat onto unit.
Make sure the Deep Stain Tool’s formula
injection needles are burrowed deeply within
your carpeting before pressing the formula
spray trigger. To avoid over-spraying, make
sure the tool stays in direct contact with the
carpet at all times.
The Deep Stain Tool is designed for high-pile
carpets and rugs. Switch to the 3” Tough
Stain Tool for upholstery cleaning.
the bottom of the dirty water tank. Once
cleaned, make sure it is placed securely
back in place.
Remove float stack and twist until arrow is
aligned with lock symbol on dirty tank pg. 12.
Remove and reseat onto unit.
www.BISSELL.com
14
Warranty
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by e-mail or telephone as described
below.
Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new or remanufactured components
or products), at BISSELL’s option, free of
charge from the date of purchase by the
original purchaser, for two years any
defective or malfunctioning part.
See information below on “If your BISSELL
product should require service”.
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User’s Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE TWO YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
www.BISSELL.com
15
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