Bissell 2283, 2362 Quick Start Guide

REVOLUTION

PET PRO

QUICK START/USER GUIDE

2283, 2362 Series

™

More of a video
person? Look for this
icon and go online
for an instructional
how-to video at

www.BISSELL.com

www.BISSELL.com

1

Built for Pet Owners

CleanShot®

Use the on-board

pretreat CleanShot® at

any time while deep

cleaning your carpet to

target and remove tough

stains and odors.

by Pet Owners

Remove pet hair,
stains, and odors
with a single tool.

Specialized
Pet Tools

Easily vacuum and
deep clean your
upholstery with
the new 2-in-1 Pet
Upholstery Tool.

EZ Clean Brush Roll Cover

BISSELL’s first deep cleaner with a nozzle and brush roll
cover that’s simple to remove and clean after use.

Dry Mode:

Use the green switch
to change cleaning
modes. Begin with
Dry Mode to vacuum
and remove hair and
debris. Use a raking
motion to engage the
rubber & attract hair
to the suction channel.

Wet Mode:

Switch to Wet Mode
to deep clean. Keep
the tool in contact
with the surface and
press the trigger to
release spray while
pulling the tool
toward you.

Assembly

WARNING

Do not plug in your deep cleaner until you are familiar with all instructions
and operating procedures.

A Phillips-head screwdriver is required for Assembly in Step 3.

1

First, insert the
(aluminum)
Upper Handle
at the top of the
base until you
hear a “click.”
Do NOT put
the clean tank
on the machine
until Step 5.

3 4

Use a Philips screwdriver
to secure the screw (found
taped to Upper Handle)
into the Carry Handle.

Wrap the cord around the
Carry Handle and Quick
Release™ Cord Wrap hook.

2

click

Next, align the Carry Handle with the slots
on either side of the base (behind the
power switch and cleaning mode switch).
The carry handle will “click” into place.

5

Side
View

At the bottom of the
Upper Handle, align the
Clean Water Tank with
the grooves and slide
the tank into place.

6 7

Press Part B (the larger
piece) down, onto Part
A of the Rinse & Storage
Tray. (There are 2 hooks
on each side of Part A
that hook under Part B.)

www.BISSELL.com

4

Your tray is assembled
and ready for use.

8

The tools and Water Cup
can also be stored on the
Rinse & Storage Tray.

www.BISSELL.com

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER.

When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:

» Connect to a properly

grounded outlet only. See
grounding instructions. Do not
modify the 3-prong grounded
plug.

» Do not leave appliance when

it is plugged in. Unplug from
outlet when not in use and
before servicing.

» Do not expose to rain. Store

indoors.

» Do not allow to be used as a

toy. Close attention is necessary
when used by or near children.

» Do not use for any purpose

other than described in
this User’s Guide. Use only
manufacturer’s recommended
attachments.

» Do not use with damaged

cord or plug. If appliance is
not working as it should, or
has been dropped, damaged,
left outdoors, or dropped into
water, have it repaired at an
authorized service center.

» Do not pull or carry by cord,

use cord as a handle, close
a door on cord, or pull cord
around sharp edges or corners.

» Do not run appliance over cord.

Keep cord away from heated
surfaces.

» Do not unplug by pulling on

cord. To unplug, grasp the plug,
not the cord.

» Do not handle plug or appliance

with wet hands.

» Do not put any object into

openings. Do not use with
any opening blocked; keep
openings free of dust, lint, hair,
and anything that may reduce
air flow.

» Keep hair, loose clothing,

fingers, and all parts of body
away from openings and
moving parts.

» Turn off all controls before

plugging or unplugging
appliance.

» Use extra care when cleaning

on stairs.

» Do not use to pick up

flammable or combustible
materials (lighter fluid, gasoline,
kerosene, etc.) or use in areas
where they may be present.

» Do not use appliance in an

enclosed space filled with
vapors given off by oil base
paint, paint thinner, some moth­proofing substances, flammable
dust, or other explosive or toxic
vapors.

» Do not use to pick up toxic

material (chlorine bleach,
ammonia, drain cleaner, etc.).

» Do not pick up anything that

is burning or smoking, such
as cigarettes, matches, or hot
ashes.

» Do not pick up hard or sharp

objects such as glass, nails,
screws, coins, etc.

» Do not use without filters in

place.

» Use only BISSELL cleaning

products intended for use
with this appliance to prevent
internal component damage.
See the Cleaning Formula
section of this guide.

» Do not immerse. Use only on

surfaces moistened by the
cleaning process.

» Keep appliance on a level

surface.

» Do not carry the appliance

while in use.

» Always install float before any

wet pick-up operation.

» Unplug before connecting

TurboBrush® Tool.

SAVE THESE INSTRUCTIONS
FOR FUTURE USE

This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

WARNING

Improper connection of the equipment-grounding
conductor can result in a risk of electrical shock. Check
with a qualified electrician or service person if you
aren’t sure if the outlet is properly grounded. DO NOT
MODIFY THE PLUG. If it will not fit the outlet, have a
proper outlet installed by a qualified electrician. This
appliance is designed for use on a nominal 120-volt
circuit, and has a grounding attachment plug that
looks like the plug in the illustration. Make certain
that the appliance is connected to an outlet having
the same configuration as the plug. No plug adapter
should be used with this appliance.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded
wiring system. If it should malfunction or break down,
grounding provides a safe path of least resistance for
electrical current, reducing the risk of electrical shock.
The cord for this appliance has an
equipment-grounding conductor
and a grounding plug. It must
only be plugged into an outlet
that is properly installed and
grounded in accordance with
all local codes and ordinances.

www.BISSELL.com

Grounded
Outlet

Grounding Pin

5

Thanks for buying a BISSELL carpet cleaner!

We love to clean and we’re excited to share one of our innovative products with
you. We want to make sure your carpet cleaner works as well as it does today
for years to come, so this guide has tips on using (pages 9-14), maintaining
(pages 15-19), and if there’s a problem, troubleshooting (page 20).

In just a few simple assembly steps, you’ll be ready to deep clean. Flip to the
front and let’s get started!

Package Contents

1. Upper Handle

2. 1 Screw attached to
Upper Handle

1. 2. 3. 4.

5. 6. 7.

8. 9. 11.

10.

3. Base with Dirty Water Tank

4. Clean Water Tank

5. Carry Handle

6. BISSELL Professional Pet

Urine Eliminator + Oxy

7. BISSELL Pro Boost Formula

8. Accessory Bag & Hose

9. Tough Stain Tool

10. 2-in-1 Pet Upholstery Tool

11. Nozzle Clean Out Tool

12. Rinse & Storage Tray Part A

13. Rinse & Storage Tray Part B

14. Water Rinse Cup

12. 13. 14.

Assembly: Cover/Quick Start Guide

Safety Instructions..............5

Product View................... 7

Cleaning Formulas..............8

Operations ...................9-11

Hose, Tools, & CleanShot® ....12-14

www.BISSELL.com

6

NOTE: Standard accessories
may vary by model. To identify
what should be included with
your purchase, please refer
to the “Carton Contents” list
located on the carton’s top flap.

Maintenance & Care .........15-19

Troubleshooting ...............20

Warranty .......................21

Service .........................21

Product Registration...........22

Parts & Supplies ...............22

Getting to Know Your Deep Cleaner

Spray Trigger

Carry
Handle

Rubber
Tab

Quick
Release™
Cord Wrap

In-Use
Cord Clip

Upper
Handle

Recline
Pedal

Cleaning Mode
Switch

CleanShot®
Button

EdgeSweep®
Brushes

Foot

Nozzle

Easy Fill/
Formula Cap

Float
Stack

Clean Water Tank
(1 Gallon Capacity)

Power
Button

Dirty Water Tank

Belt Access
Door

Accessory
Hose Door

On-Board
Tool Storage

Rinse & Storage
Tray

Water Rinse
Cup

www.BISSELL.com

7

Cleaning Formulas

WARNING

To reduce the risk of fire and electric shock due to internal component damage, use only
BISSELL cleaning fluids intended for use with the deep cleaner.

Keep plenty of genuine BISSELL formula
on hand so you can clean and protect
whenever it fits your schedule.

CARPET CLEANING FORMULA ENHANCER

Oxy Boost Pro Boost Prevent Boost

Removes old,

set-in stains
permanently

Pet Stain
& Odor +

Antibacterial

Cleans and

controls

odor causing

bacteria.

BOOST

Revives
carpets

to look

their best

PROFESSIONAL

FORMULA

Professional

Deep Cleaning

Out cleans

Scotchgard™

all other

formulas

Includes

Protector

Repels stains
from soaking

into carpet

fibers

Pet Stain &

Odor

Removes

tough pet

stains

Includes

Scotchgard™

Protector

Pet Oxy

Boost

Removes
pet stains
and odors

permanently

2X* CLEANING FORMULA

Deep cleans

and protects

Scotchgard™

Always use genuine BISSELL deep
cleaning formulas. Non-BISSELL cleaning
solutions may harm the machine and may
void the warranty.

PRETREAT SPOTS AND STAINS TO IMPROVE

CARPET CLEANING PERFORMANCE

Oxy Stain Destroyer Pet Stain PreTreat

Permanent stain

removal in

30 seconds

DeepClean

& Protect

carpets

from future
stains with

Protector

DeepClean

+ Refresh

Powerful

cleaning

with a

refreshing

scent

DeepClean

deep down

PRETREAT

Pretreat to help

remove tough

pet stains

and odors

Professional Pet
Urine Eliminator

+ Oxy

Removes

dirt, pet

stains, &

pet odor

+ Oxy

Our best

formula for

pet urine

stains & odors

Includes

Scotchgard™

Protector

Pet PreTreat +

Sanitize

Penetrates to

sanitize and loosen

tough stains

BARE FLOOR

FORMULAS

Hard Floor

Solutions

Safe use for

linoleum,
vinyl, and

ceramic

tile; removes

tough

dirt and grime

ONLY BISSELL Protects from future stains with Scotchgard™ Protector.
Scotchgard™ is a trademark of 3M®.
*2.5 fl. oz. of 2X concentrated formula is equivalent to 5.0 fl. oz. of non-concentrated formula.

Tips Before Carpet Cleaning

• If cleaning an entire room, consider moving your furniture to another area.

• Use a dry vacuum cleaner over area before using your deep cleaner.

• Pre-treat stains with BISSELL Pretreat to improve performance on coee
stains and ground-in dirt.

www.BISSELL.com

8

Filling Your Clean Water Tank:

2X Concentrated Formula

1

The Clean Water Tank is
at the top of the machine.

Clean Water Tank
(1 Gallon)

Dirty Water Tank

3

With 2X Formula:

Unscrew the cap from
the Clean Water Tank.
Add hot tap water to
the water fill line. Next,
reference the chart
below for formula
amounts to add to the
tank. Twist cap back
into place.

2

Lift the Clean Water Tank straight up to
remove from the machine.

4

At the bottom of the Upper Handle, align
the Clean Water Tank with the grooves
and slide the tank into place.

FORMULA FILLING
INSTRUCTIONS

BISSELL 2X
Concentrated
Formulas

• Fill water to the Water Fill Line
next to the DEEP/MAX CLEAN
mode on the Clean Tank.

• Fill tank with 2.5 oz of formula.

• For extra cleaning power, fill
the formula until it reaches the
“Maximum Formula” line (5 oz).*

*When using BISSELL Professional Formula, only add

DEEP CLEAN &

MAX CLEAN MODE

EXPRESS CLEAN

MODE

• Fill water to the Water
Fill Line next to the
EXPRESS CLEAN mode

on the Clean Tank.

• Fill tank with 1.25 oz of
formula.

2.5 oz. to the tank.

BISSELL Boost
Formula Enhancers
(Optional)

Add 2 oz of BISSELL Boost formula
to the tank for enhanced cleaning
results.

Add 1 oz of BISSELL Boost
formula to the Clean Water
Tank for enhanced cleaning
results.

NOTE: Fill with hot (140°F/60°C MAX) tap water and add the appropriate
BISSELL solution. DO NOT USE BOILING WATER. DO NOT HEAT WATER
OR TANK IN MICROWAVE. Do not substitute BISSELL 2X Formula cleaning
solution with other household cleaning products.

www.BISSELL.com

9

Filling Your Clean Water Tank:

For Future Use if selecting Antibacterial Formula with EasyFill™

1

The Clean Water
Tank is at the top
of the machine.

Clean Water Tank
(1 Gallon)

Dirty Water Tank

2

Lift the Clean Water Tank
straight up to remove
from the machine.

4

After filling the Clean Water
Tank with hot tap water,
twist the yellow cap back
onto the tank.

Firmly insert the full size
formula bottle into the cap
on the Clean Water Tank
and squeeze until formula
reaches the EasyFill line.

3

Unscrew the cap from the
Clean Water Tank. Add hot
tap water to the water fill line.

5

At the bottom of the Upper
Handle, align the Clean Water
Tank with the grooves and
slide the tank into place.

A few notes about filling the Clean Water Tank:

• Fill with hot (140°F/60°C MAX) tap water and add the appropriate
BISSELL solution. DO NOT USE BOILING WATER. DO NOT HEAT WATER

OR TANK IN MICROWAVE.

• When using BISSELL Antibacterial formula: Only fill your Clean Water
Tank with the recommended amount of water and formula to achieve
antibacterial benefits.

NOTICE: Do not overwet carpet. Be careful not to run over loose objects or edges
of area rugs. Stalling the brush may result in premature belt failure.

NOTICE: BISSELL Antibacterial formula is only for BISSELL machines with EasyFill
System™.

www.BISSELL.com

10

Cleaning Your Carpet

1

Plug into
a properly
grounded
outlet.

3

Press the power button
to turn the machine on.

2

Select cleaning mode:

Max Clean - Provides a heavy

cleaning for your dirtiest carpets.
After cleaning, it’s estimated the
carpets will need 8 hours to dry.

Deep Clean - Delivers a deep clean
to your carpet.

Express Clean - Provides a lighter
clean with about 1 hour of dry time.

4

To recline your
machine for use,
press the Recline
Pedal with your foot.

NOTICE: To prevent
damage to Berber carpets,
avoid repeated strokes in
the same area.

Express Clean Mode:

1. Press the Spray Trigger to

apply solution while making
2 wet passes - 1 forward
and 1 back.

2. Release the trigger.

3. Make 2 dry passes -

1 forward, 1 back to suck
up the dirty solution.

(Do not hold down the
trigger for this step.)

• Max Clean Mode is intended for your dirtiest carpeted areas. Please note that your
carpets will need an estimated 8 hours to dry. To expedite the drying process, place a
fan in the room or near the carpet.

• In Express Clean Mode, the Dirty Water Tank will not get as full as when cleaning with
Deep or Max Clean Mode.

• It is common to refill the Clean Water Tank and empty the Dirty Water Tank multiple times
throughout your cleaning process. Room size and the speed at which you clean are both
factors that aect how often the tank may need to be refilled and/or emptied.

Max Clean &
Deep Clean Modes:

1. Press the Spray Trigger

to apply solution while
making 2 slow wet passes ­1 forward and 1 back.

2. Release the trigger.

3. Make 2 slow dry passes -

1 forward and 1 back, to
suck up the dirty solution.

(Do not hold down the
trigger for this step.)

Antibacterial
Cleaning (Deep Clean
Mode Only)

1. Press the Spray Trigger

to apply solution while
making 3 slow wet passes

- 1 forward, 1 back, and 1
forward again.

2. Release the trigger.

3. Make 1 slow dry pass

back, to suck up the dirty
solution. (Do not hold down

the trigger for this step.)

www.BISSELL.com

11

Cleaning with Hose & Tool

1

Lift the Accessory
Hose Door on top
of foot on the front
of the machine. The
door flips toward the
machine to open.

2

Insert the hose and
snap into place.
Be sure the red­colored hose
release clip is
facing out, away
from machine.

3

Attach the tool to the end of the hose.
(Tools may vary by model.) Press the
power button to turn machine on.

— Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts.
Brushroll continues to rotate when in the upright
position.

— Brushroll continues to turn while product is
turned on and handle is in upright position. To avoid
damage to carpet, rugs, furniture and flooring, avoid
tipping cleaner or setting it on furniture, fringed
area rugs, or carpeted stairs during tool use.

— The brushroll remains on while cleaning with the
hose and tool. Do not allow cleaner to sit in one
location for an extended period of time, as damage
to floor can result.

4

Press the Spray Trigger to spray the soiled
area, then slowly move tool back and forth
over the area.

Release the trigger to suck up the dirty
solution. Work in small sections until the area
is clean.

When finished cleaning, turn the machine on
to suction up warm clean water to rinse the
inside of the hose and tool. Detach the hose
and tool and close the accessory hose door.
Let the hose and tool air dry before storing.

NOTE: If using the Deep Reach Tool or Pet Stain Tool be sure the needles of the
tool are pressed down into the carpet so the spray gets into the carpet fibers.

Cleaning with CleanShot®

1

Press the CleanShot®
button with your
foot. The window of
the button will be
green and show an “I”
symbol when it is on.

www.BISSELL.com

12

2

Spray will continue until you
turn it off. To turn CleanShot®
off, press the button with
your foot. The window of the
button will be red and show
an “O” symbol when it is off.

Completely cover the
stain with CleanShot®
spray. Allow the stain
to soak. To extract,
maneuver the foot
of the machine over
the stain to scrub and
remove. Continue to
clean over the area
multiple times for extra
scrubbing and suction.

2-in-1 Pet Upholstery Tool

*Make sure your Clean Tank has water & formula to use the tool in wet mode.

1

Follow hose plug-in instructions from

steps 1 & 2 on page 14.

2

Dry
Suction

Dry Mode
(switch up)

Attach the tool and select dry mode
to first pick up dry debris and pet
hair. The suction will be at the lower
part of the tool, near the dry cup.

Channel

DRY MODE NOTE: Use a “raking” motion to clean. Start with the tool farthest
away and rake in small increments as you bring the tool toward you. The rubber
nubs will help attract hair to the suction channel.

Empty the cup when

3

it fills with hair and
debris.

Turn off the machine.
Hold the cup and twist
counterclockwise line up
the arrow with the unlock
symbol and remove.

4

Take off the cup
to empty hair
and debris.

5

Remove hair
that may wrap
around the filter.

6

To reattach the cup, line
up the cup to the tool
indents, and rotate clock
wise. The arrow will line
up with the locked icon
when secured.

7

Wet Mode
(switch
down)

To Deep Clean, move the
switch to wet mode. Press
the trigger to spray your
water and formula; use
the top of the nozzle to
extract stains and odors.

Wet
Suction
Channel

8

To remove any hair or
trapped debris from the
nozzle, first turn off the
machine. Pull the nozzle
tab away from the tool to
remove and rinse under
running water.

9

Replace to the tool by
lining up the nozzle edge
and snap into place.
Before storing, make sure
all hair is removed from
the dry cup and nozzle
has been rinsed under
running water.

WET MODE NOTE: Start from the area farthest away. Hold the trigger down, and
pull the tool toward you. Keep the tool in contact with the surface as you pull. You
will see extraction through the nozzle.

www.BISSELL.com

13

Bare Floor Cleaning

*

*Bare Floor Tool not included with machine.

WARNING

WARNING: To reduce the risk of fire and electric shock when cleaning a hard floor, the
BISSELL Bare Floor Tool must be used and is only to be used with BISSELL Hard Floor
Solutions formula intended for use with this appliance.

NOTE: The Bare Floor Tool that is compatible with the ProHeat 2X® Revolution™
is not included. It is available for purchase by contacting our team by phone or
visting us online at BISSELL.com.

1

With the machine unplugged,
attach the Bare Floor Tool to
the bottom of the machine
by lining the tool to the edge
of the nozzle. Rotate down
until it clicks into place.

Follow filling instructions
on page 10 or 11 and switch
cleaning mode to Express
Clean.

2

Plug into a properly
grounded outlet and press
the power button.

Clean by pressing the
Trigger for 1 wet pass
forward, 1 wet pass back,
and then release the
trigger and make 1 dry pass
forward, 1 dry pass back.

3

When finished, unplug the
machine and remove the
Bare Floor Tool by rotat­ing the tool up to unhook
from the nozzle.

Rinse and let dry before
storing. Refer to page 16
for emptying the Dirty
Water Tank. Refer to
page 17 for cleaning your
machine before storing.

Area Rug Cleaning

Important! Please check manufacturer’s tag before cleaning area rugs for
any specialized cleaning instructions. We do not recommend deep cleaning
delicate, silk, wool, antique, or area rugs without a manufacturer’s tag.

Regularly clean your high-traffic area rugs in Express Clean Mode:

• Check the manufacturer’s tag.

• Select Express Clean Mode.

• When cleaning area rugs, place the rug on a sealed surface to test for colorfastness
in an inconspicuous area. Your cleaner should not be used on unsealed surfaces.

• Important: Keep the foot of the deep cleaner perpendicular to the rug’s edge with
each cleaning pass to prevent damage.

www.BISSELL.com

14

Empty Dirty Water Tank

WARNING

To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.

1

To release Dirty Water
Tank, press down on the
colored tank handle.

4

For quick empty:

Pull the rubber tab
and tilt to pour.
(Located at the corner
of the top of the tank.)

When closing the
rubber tab, make
sure all edges are
sealed tight.

For final clean and
rinse: Unscrew the ring

at the bottom of tank.
Gently remove the

float stack, rinse,
and clean.

Once clean, return float
stack into the tank by
lining up the arrows
so they point at each
other. This is the only
way the float stack will
fit into the tank.

With the arrows
aligned, the float stack
should lock into place.

Return the ring and
twist to lock. Water
may leak if the ring is
not fully tightened.

2

Tilt the tank slightly
toward you.

5

Clean the red filter
below the dirty
tank by wiping off
any remaining dirt
or debris.

6

To return the Dirty
Water Tank: Angle

the tank and insert
bottom first. Then
tilt the tank toward
the machine and
push the top in until
it clicks into place.

Did You Know?

The Float Stack
is what prevents
your dirty
tank from
overflowing.

3

Grab the handle and tank
with both hands and pull
the Dirty Water Tank up
and away to remove.

www.BISSELL.com

15

Cleaning Machine After Use

WARNING

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

First, fill the Clean Water
Tank with warm tap water
and then empty it all to
rinse. Then fill again with
warm tap water and return
the tank to the machine.

Twist cap back on tightly.

To flush and rinse the machine: Turn the machine on and
press the trigger for 15 seconds while making back and
forth passes on a section of carpet.

Finally, release the trigger and extract the water. See page
15 to clean the Dirty Water Tank from the water that was
just extracted.

Rinse Brush Roll & Nozzles

1

Set your machine on the Rinse & Storage
tray and OPEN the Accessory Hose Door.
Make sure the machine is not reclined.
The machine should be in its upright
position to prevent water splashing.

3

2

Fill the Water Rinse Cup with fresh tap
water to the fill line printed on the cup.

4

Fill the tray with water using the Water
Cup. ONLY ADD WATER when using the
tray. If the tray is over-filled, the water

could splash out of the tray when the
machine is turned on.

www.BISSELL.com

16

Turn the machine ON. This will begin
to wash and rinse the brush rolls. After
6-8 seconds CLOSE the Accessory Hose
Door to extract the water from the tray.

After using the tray, clean any water from
the floor surface that may have escaped
the tray while in use.

Brush Roll & Nozzle Care

WARNING

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

NOTE: Be sure to clean the brush rolls and nozzle before storing your machine.
Follow these steps if your nozzle becomes clogged with hair or debris.

1

Turn OFF and unplug
the machine from the
grounded outlet.

3

Next, remove
the next layer,
the brush roll
cover, to reveal
the brush rolls.
Press on the
two release
buttons and lift
straight up.

5

Use the comb to brush out the
debris or hair from the brush rolls.

2

4

click

6

When finished, return the brush roll cover by
pushing it straight down. You will hear a click from
each “push” button when the cover is pushed
down into place. Line up the nozzle from the edge
near the floor and rotate to snap back into place.

Remove the nozzle
from the foot:
scoop and grip the
Accessory Hose
Door. Pull up to
remove the nozzle.

At this point, the
nozzle and brush
roll cover can
be rinsed under
running water and
the nozzle clean
out tool can be
inserted to unclog
hair or debris.

NOTICE: To reduce the risk of a leaking condition, do not store unit where
freezing may occur. Damage to internal components may result.

www.BISSELL.com

17

Replacing Belts & Brush Rolls

WARNING

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

What you will need: 1 Phillips-head screwdriver & 1 flathead screwdriver

1

While the machine is upright, unplug the machine and remove both tanks. Remove
the nozzle and brush chamber cover (see steps in Brush Roll & Nozzle Care). Press
the recline pedal and lay the machine on its back.

2

Use a flathead
screwdriver and
press it into the slot
at the back and
then front of the
belt access door.
Lift to remove the
Belt Access Door.

4

Lay the machine
back down on
its back. Use a
Phillips-head
screwdriver to
remove the screw
on the brushroll
end cap.

6

There are washers
at the ends of the
brush rolls, be
careful that these
do not fall off or
get lost.

Turn the machine on its side and use

3

a Philips screwdriver to remove the
screw just underneath the wheel.
Slide the wheel down to remove.

5

If the Gear Belt
is broken, gently
remove it. If you
are replacing your
brush rolls, gently
remove the belt.

Align brush rolls with belt
at other end. To ensure
alignment, hold the end
of one brush roll and
twist. The other brush
roll rotates with it. Check

that washers are in place.

Reassemble the belt and
end cap, securing with
screws you removed.

NOTE: To replace brush rolls, remove them from the metal posts and replace.
Make sure the metal post goes completely through the end of the brush roll.
The brush roll bristles should be aligned in a ‘V’ pattern as pictured.

www.BISSELL.com

18

Replacing Belts & Brush Rolls (Continued)

7

If the Flat Belt is broken,
gently remove the belt.
If it needs replacing for
any reason, the Gear
Belt should already
be removed before
removing the Flat Belt.
Rotate the machine
back to its side. Feed
the new flat belt
through the opening so
that it wraps around the
red pulley.

9

Resecure the Wheel and Belt Access Door:

Slide the wheel up back into the slot and
secure with the screw that was removed.

8

Keep it wrapped
on the red pulley
and adjust the
machine so it is
laying on it’s back
again. Use your
thumb to stretch
the Flat Belt back
to wrap around
the metal axle.

10

Snap the Belt Access Door back
down into place.

NOTE: See Step 6 on page 17 for how to put the brush roll cover and nozzle back
in place.

Storage

1

The Rinse & Storage Tray offers
on-board tool storage to help organize
your deep cleaning supplies.

2

The Revolution™ sits snug on the Rinse &
Storage Tray for safe keeping while not
being used. Make sure both tanks are
dry & emptied, and store everything in a
protected, dry place.

www.BISSELL.com

19

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies

Reduced or No
Spray Through Foot
of Machine

No Spray Through
Hose & Tool

No Spray Through
CleanShot®

CleanShot®
Continues Spray
When Machine is Off

Clean Water Tank may be empty. Refill tank

Clean Water Tank may not be
seated completely.

The hose to your machine is not primed or may
have lost prime.

Clean Water tank may be empty. Refill the Clean Water Tank.

Clean Tank may not be seated properly. Turn power OFF. Remove and reseat the Clean Water Tank.

Clean Water tank may be empty. Refill the Clean Water Tank.

Clean Tank may not be seated properly. Turn power OFF. Remove and reseat the Clean Water Tank.

The machine is not reclined. Press the Recline pedal and bring handle down to recline the machine.

Pump may have lost prime. With the machine off and unplugged, remove the nozzle from the foot. Place a ball

CleanShot® button is not in the OFF position. Press the CleanShot® button to turn it off. The button window will show the color red

Dirty Water Tank may not be seated properly. Pick up the Dirty Water Tank and reseat so it fits in the unit.

Dirty Water Tank has picked up max amount of
dirty water and reached full line.

Turn power OFF; remove and reseat tank

1. With the machine OFF and unplugged, remove nozzle from the foot. Place a ball
point pen in the black cylinder next to the screw. When water bubbles up, remove
the pen. Reassemble the nozzle and hose.

2. Hold end of hose below water level in tank to prime.

3. With the Clean Water Tank full of water, the machine OFF and RECLINED, press

the CleanShot® button ON and wait for the CleanShot® to drain for a few seconds; This
will re-prime the machine.

point pen in the black cylinder next to the screw. When water bubbles up, remove
the pen. Reassemble the nozzle before cleaning again.

and a “O” symbol when it is in the off position.

Empty Dirty Water Tank.

Loss of
Suction
Power

No Power

Leaking Clean Water
Tank (Upper Tank)

Leaking Dirty Water
Tank (Lower Tank)

Water Sprays from
Rinse & Storage
Tray

www.BISSELL.com

20

Rubber tab on Dirty Water Tank is not sealed
tight.

Accessory Hose Door may not be closed tightly
in place.

Nozzle may be clogged from pet hair or debris. Use the nozzle clean out tool and follow steps on page 17 for “Brush Roll & Nozzle

Brush roll cover not fully snapped into place. Remove the nozzle and brush roll cover. Follow step 6 from page 17 and make sure

Cleaning mode switch mistaken for power
button.

Outlet may not be active. Try plugging in a different device that uses a grounded outlet to test for power from

Tank may have been over-filled. 1. Make sure your tank has the water and formula that you’ve prepared.

Water may be caught in space between the tank
and the tank’s handle.

Water is caught in the Float Stack. Remove the Float Stack (pg 15) from the Dirty Water Tank and thoroughly dry before

Tray is too full of water. Only fill the tray with water to fill line on tray. When using the Water Rinse Cup, only

Machine is in “reclined” position. Turn power OFF. Shift handle to upright position. Proceed to use tray as instructed,

Check the rubber tab on the Dirty Water Tank and press firmly on all edges to secure
it tightly (see step 4 on page 15 for detail).

Check the Accessory Hose Door and make sure it is closed tightly – it should be
locked into place.

Care.”

you hear both buttons click into place.

Press the red power button on the left side of the machine to turn the machine ON.

the outlet.

2. With the cap twisted ON tightly, hold your tank at an angle, over a sink or drain,
so any extra water can pour out of the space.

3. Wipe the tank dry with a cloth.

reassembly.

fill with fresh water to the “water line” printed on cup.

do not recline machine, follow instructions on page 16.

Warranty

This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by E-mail, telephone, or regular mail
as described below.

Limited Five-Year Warranty

Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new, refurbished, lightly used, or
remanufactured components or products),
at BISSELL’s option, free of charge from
the date of purchase by the original
purchaser, for five years, any defective or
malfunctioning part.

See information below on "If your BISSELL
product should require service."

This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.

Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES,
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE FIVE-YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.

Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about

your warranty, contact BISSELL Consumer Care.

Website:

www.BISSELL.com/service-centers

E-mail:

www.BISSELL.com/email-us

Please do not return this product to the store.

Other maintenance or service not included in the manual should be
performed by an authorized service representative.

For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.

Call:

BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET

www.BISSELL.com

21

Register your product today!

Registering is quick, easy, and offers you benefits over the lifetime of your product.

You’ll receive:

BISSELL Rewards Points

Automatically earn points for
discounts and free shipping on
future purchases.

Faster Service

Supplying your information now
saves you time should you need to
contact us with questions regarding
your product.

Product Support Reminders
and Alerts

We’ll contact you with any
important product maintenance
reminders and alerts.

Special Promotions

Optional: Register your email
to receive notice of offers,
contests, cleaning tips, and more!

Visit www.BISSELL.com/registration!

Visit us online at: BISSELL.com

When contacting BISSELL, have model number of
cleaner available.

Please record your
Model Number: ___________________________

Please record your
Purchase Date: ___________________________

NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event
of a warranty claim. See Warranty on page 21
for details.

Parts & Supplies

For Parts and Supplies, go to BISSELL.com and

enter your model number in the search field.

We c’t wait

to ar from y!

We really do read

your comments, tweets,

and posts.

Rate this product on

BISSELL.com

or any of our retailer sites
and let us (and millions of

your closest friends)

know what you think!

For cleaning tips and more visit www.BISSELL.com or find us at:

BISSELL BISSELLClean BISSELL BISSELLBISSELLClean

©2018 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-5094 03/18 RevC
Visit our website at: www.BISSELL.com

22

Scotchgard is a trademark of 3M