More of a video
person? Look for this
icon and go online
for an instructional
how-to video at
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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in
use and before conducting maintenance. When using an electrical appliance, basic precautions should be
observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Do not leave vacuum cleaner when it
is plugged in. Unplug
from outlet when not in use
and before servicing.
» Do not use outdoors or on
wet surfaces.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord or
plug. If appliance is not working
as it should, has been dropped,
damaged, left outdoors, or dropped
into water, have it repaired at an
authorized service center.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord away
from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug, not
the cord.
» Do not handle plug or vacuum
cleaner with wet hands.
» Do not put any object into
openings. Do not use with any
opening blocked; keep openings free
of dust, lint, hair, and anything that
may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before
plugging or unplugging
vacuum cleaner.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable or
combustible materials (lighter fluid,
gasoline, kerosene, etc.)
or use in areas where they may
be present.
» Do not use vacuum cleaner in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth-proofing
substances, flammable dust, or other
explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that is
burning or smoking, such as
cigarettes, matches, or hot ashes.
» Do not use without filters in place.
» Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carry the vacuum cleaner
while it is running.
» Unplug before connecting or
disconnecting the Pet TurboEraser®
Tool.
SAVE THESE INSTRUCTIONS
This model is for household use only.
WARNING
››
Before using your vacuum, make sure the Dirt Tank is in locked position and that all filters,
both pre- and post-filters, are in place. DO NOT operate your vacuum without these filters.
›› Plastic film can be dangerous. To avoid danger of suocation, keep away from children.
›› Do not plug in your vacuum UNTIL you are familiar with all instructions and operating
procedures.
›› To reduce the risk of electrical shock, turn power switch o and disconnect polarized
plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.
THIS APPLIANCE HAS
Hot
A POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install a proper outlet. Do not change the plug in any way.
www.BISSELL.com
2
Neutral
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative products
with you. This guide has important instructions on how your new vacuum
works, including using (page 6), maintaining (pages 7-9), and if there is a
problem, troubleshooting (page 10).
In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page
5 and let’s get started!
What’s In The Box?
1. Vacuum Base
1.
6.7.8.
2.3.4.
9.
2. Handle
3. Hose
4. 2 Screws
(taped to Handle)
5.
10.
5. Extension Wand Base
6. Extension Wand
7. Flexible Pet Crevice Tool
8. Pet TurboEraser® Tool
9. Pet Hair Eraser® Tool
10. Pet Hair Fabric Tool
11. Febreze® BISSELL®
11.
Style 1214 Filter
NOTE: Not all accessories come with every model. Be
sure to check the carton for additional tools.
Safety Instructions...........2
Product View ................4
Assembly ...................5
Operations ..................6
Maintenance & Care .......7-9
Troubleshooting ............10
Parts & Supplies ............10
Warranty ....................11
Service ......................11
Product Registration ........12
www.BISSELL.com
3
Product View
WARNING
Do not plug in your vacuum until you are familiar with all instructions and operating procedures.
Handle
Pet TurboEraser®
Tool
Stretch
Tank Release
Button
Hose
Carry Handle
Pre-Motor
Filter
(not shown)
Dirt Tank
Swivel
Steering
Height
NOTE: Flexible Pet Crevice Tool & Pet Hair Fabric Tool are not stored on board.
Suction
Indicator
Pet Hair
Eraser®
Tool
Lifetime
Post-Motor
Filter
Recline
Pedal
Edge
Bristles
Cord
Rewind
Power Pedal
Extension
Wand
Power
Cord
www.BISSELL.com
4
Assembly
The only tool you will need to assemble your vacuum is a
Phillips-head screwdriver.
1
Place the
Upper Handle
onto the base
and push it
down. Then
attach the
handle with
the 2 screws
taped to the
handle in a
plastic bag.
4
Wrap hose up and around
the Hose Wrap on the
handle. Slide end of hose
into vacuum base.
2
Insert the Extension Wand
base and turn it to the right
to lock in place.
5
To install the optional
Febreze® Filter, press the
tank release button and
pull tank from vacuum. Lift
tab to access and remove
foam filter from lid.
3
Insert the Stretch Hose
end into the back of the
vacuum and twist right to
lock in place.
6
click
Replace Foam Filter with
Febreze® Filter. Close tank
lid. Place tank back on
vacuum and press firmly
until you hear a “click.”
7
Now, put your accessory tools on the vacuum and you’re ready to go!
Pet Hair Corner Tool
NOTE: Flexible Pet Crevice Tool & Pet Hair Fabric Tool do not store on board.
Pet TurboEraser® ToolExtension Wand
Febreze and Febreze logo is a registered trademark of The Procter & Gamble Company,
Cincinnati, Ohio used under license by BISSELL Homecare, Inc.
www.BISSELL.com
5
Power On & Settings
WARNING
vacuum is turned on, always move the vacuum via the rolling wheels by using the
upper handle at the back of the vacuum. Do not carry the vacuum while it is running.
Always place vacuum on floor with handle in upright position when using tools.
1
3
TIP: For optimal carpet cleaning performance, adjust to the lowest practical setting. If
your vacuum is difficult to push, adjust to the next higher setting.
To reduce the risk of injury from moving parts while the
Press the red power
button with your
foot to turn the
vacuum ON and
once again to turn
your vacuum OFF .
Turn the dial on the foot of the vacuum to the
desired setting. If the dial is difficult to turn, tilt the
vacuum back slightly to take the weight off the foot
while turning.
Lowest setting – For low pile carpet or bare floors.
To pick up debris, it may be
necessary to move up one setting.
Medium setting – For medium pile carpet.
Highest setting – For high pile and most shag carpet.
2
Press the Recline
Pedal and pull
handle back
towards you.
Automatic Cord Rewind
1
To plug your vacuum in, gently pull the
cord out of the automatic cord rewind
and stop at the yellow mark on the
cord. Do not pull past the red mark.
Once you have the desired amount of
cord, plug it into the outlet.
NOTE: Rotating Brush Roll continues to rotate while tools are in use. Never place fingers
under the vacuum when it is running. Never place Powerfoot on furniture or uneven
surfaces. Do not place vacuum close enough to objects to pull into rotating brush.
NOTE: Certain carpets and low humidity conditions may generate small static
discharges. Static discharges are harmless and are not associated in any way with the
main power supply.
www.BISSELL.com
6
2
When you finish using your vacuum,
unplug it from the outlet. Hold onto
the plug and press the automatic cord
rewind button until it’s fully retracted.
If the cord doesn’t fully retract on the
first try, pull a little bit of cord out and
press the rewind button again.
Empty the Dirt Tank
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect polarized plug
from electrical outlet before performing maintenance or troubleshooting checks.
1
Empty once Dirt Tank is full.
3
Hold the Dirt Tank over a trash container.
Press the bottom release button to
empty. Once empty, close the lid.
2
Press the Tank Release Button and pull
out to remove Dirt Tank.
4
Twist Cyclone left and pull down to
remove from tank.
5
Clean Cyclone with warm water and mild
detergent. Let cyclone dry completely
before replacing. To replace, fit into place
and twist to the right.
NOTE: The Dirt Tank may be washed in warm water with a mild detergent. Make sure it
is completely dry before replacing.
6
click
After emptied,
place tank back
on vacuum and
press firmly until
you hear “click.”
www.BISSELL.com
7
Clean the Pre-Motor Filter
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
WARNING
Do not operate vacuum with damp or wet filters or without all filters in place.
1
Press the Tank Release Button and pull
out to remove Dirt Tank.
3
Allow filter to air dry completely before
placing back into the tank lid.
2
Remove Foam Filter from lid. Hand
wash in warm water and rinse well; mild
detergent may be used if desired.
4
click
Return tank back
on vacuum and
press firmly until
you hear “click.”
Maintain the Pet TurboEraser® Tool
1
2
3
Twist gray collar
counter clockwise,
until slot appears,
then separate
faceplate.
www.BISSELL.com
8
Remove Brush Roll,
Belt, and Paddle
Wheel. Inspect
for damages and
replace if necessary.
To reassemble, align two clips on each
end of Paddle Wheel with belt on
and pop back into place. Place Brush
Roll with belt back in. Faceplate will
not close properly if all parts are not
aligned correctly.
End Cap
Replace Brush & Belt
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
1
Unplug vacuum, turn over and unscrew
six (6) Philips-head screws to remove
the bottom cover. Lift brush straight out.
2
Clean debris from Brush Roll. Inspect by
placing on its end and spin. The brush
roll should spin freely, multiple times by
one flick. If it doesn’t, replace Brush Roll.
Check belt for wear or cuts and replace
if necessary.
3
Belt
Replace the Brush Roll and Belt by looping the Belt over the motor shaft and the
Brush Roll. Line up the end caps and pull the brush forward into place. This will
stretch the belt. Return bottom cover back on and replace the screws.
Clearing a Clog
1
Remove the hose
from the back of the
vacuum by twisting
it to the left. Remove
any debris that may
have gotten clogged.
2
Check the Foot Hose on
the back of your vacuum
down towards the bottom.
If necessary, remove the
screw from the foot hose
and check for clogs.
3
Check the air passageway on
the bottom of your vacuum.
Remove the bottom cover and
the brush. Remove any debris.
www.BISSELL.com
9
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
ProblemPossible causesRemedies
Vacuum won’t
turn on
Vacuum won’t
pick up dirt
Tool won’t
pick up
Vacuum
difficult to push
Visible dirt
escaping from
vacuum
Power cord not plugged inCheck electrical plug
Blown fuse/tripped breakerCheck/replace fuse or reset breaker
Incorrect height adjustment
Hose not attached to suction
opening
Crack or hole in Stretch HoseCheck hose and replace if needed
Broken or worn drive beltReplace Drive Belt, see page 9
Rotating Brush Roll jammedRemove brush and clean debris from
Clog in vacuumCheck for debris build-up or clogs in the
Dirt Tank is fullEmpty Dirt Tank
Dirt Tank is not installed
properly
Filters are dirty
Crack or hole in hoseCheck hose and replace if needed
Clog in vacuumCheck for debris build-up or clogs in the
Dirt Tank is fullEmpty Dirt Tank
Dirt Tank is not installed
properly
Filters are dirty
Incorrect height adjustmentAdjust Powerfoot to correct
Dirt Tank is fullEmpty Dirt Tank
Filters missing or installed
incorrectly
Adjust Powerfoot to correct height setting
Grasp the Hose Wand and firmly push
into the Hose Wand Base
brush ends, see page 9
Inner Tank, Hose and Foot//lower Hose;
See online video for more help
Position correctly and lock in place, see
page 7
Check and clean or replace pre-motor and
post-motor filters, see page 8
Inner Tank, Hose and Foot/Lower Hose;
See online video for more help
Position correctly and lock in place, see
page 7
Check and clean or replace pre-motor and
post-motor filters, see page 8
height setting, see page 6
Check pre-motor and post-motor
filters for correct installation, see page 8
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.
www.BISSELL.com
10
Warranty
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by E-mail, telephone, or regular mail
as described below.
Limited Five-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new, refurbished, lightly used, or re
manufactured components or products),
at BISSELL’s option, free of charge from
the date of purchase by the original
purchaser, for five years, any defective or
malfunctioning part.
See information below on "If your BISSELL
product should require service."
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES,
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE FIVE-YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
www.BISSELL.com
11
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