Bissell 1690, 1695 User Manual

Page 1
User’s Guide
Models 1690 and 1695
Assembly
Operation
Safety
Storage
Thanks for buying a BISSELL POWERSTEAMERTMUpright Deep Cleaner.
We’re glad you purchased a BISSELLP O W E R S T E A M E R Upright Deep Cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.
Your P O W E R S T E A M E R™is well made, and we back it with a full one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. To d a y, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your P O W E R S T E A M E R.
Thanks again, from
all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
SmartCleanTMSystem
Multi-motor system for more cleaning power
SmartMixTMautomatically adjusts formula to specific cleaning need
Floating brush suspension adjusts to all floor surfaces
On-board tools for above floor cleaning
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IMPORTANT SAFETY INSTRUCTIONS
WA R N I N G :
When using an electrical appliance, basic precautions should be observed, including the following: Read all
instructions before using your POWERSTEAMER. To reduce the risk of electric shock, use indoors only. Do not immerse. Use only on surfaces moistened by cleaning process. Always connect to a properly grounded outlet. Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
Do not leave machine when it is plugged in
Do not service machine when it is plugged in
Do not use with damaged cord or plug
Do not use machine if it has been dropped,
damaged, left outdoors or dropped into water
Do not expose to rain, store indoors.
Do not handle unit with wet hands
Do not pull or carry by cord, use cord as a
handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces
Do not carry the appliance while in use
Do not unplug by pulling on cord-unplug by
grasping plug
Do not handle plug or appliance with wet hands
Do not put any object into appliance openings,
use with blocked opening, or restrict air flow
Do not expose hair, loose clothing, fingers or
body parts to openings or moving parts
Do not pick up hot or burning objects
Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.)
or use in the presence of explosive liquids or vapor
Do not use appliance in an enclosed space filled
with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.)
Do not modify the 3-prong grounded plug
Do not allow to be used as a toy
Do not use for any purpose other than described
in this User’s Guide
Use only manufacturer’s recommended
attachments
Use only cleaning products formulated by
TM
BISSELL for use in this appliance
Keep openings free of dust, lint, hair, etc.
Keep appliance on a level surface
Turn off all controls before unplugging
Unplug by grasping the plug, not the cord
Be extra careful when cleaning stairs
Pay close attention when working around
children
S AVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Grounded
Outlets
Grounding Pin
WA R N I N G :Improper connection
of the equipment-grounding conductor can result in a risk of electrical shock. C h e c k with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.
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Spraying Crevice Tool
Bolt and Nut
(2)
Power Cord
4.
Upholstery/ Carpet Tool
3.
Flex Hose Assembly
Back View
Lower Chassis
Handle Assembly
1.
2.
Upper Hose Rack
Lower Hose Rack
Lower Cord Holder
Upper Cord Holder
5.
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Handle Assembly. Slide Handle Assembly (with attached Hose Rack/Cord Holder) down onto Lower Chassis until it will go no further. Secure by placing two (2) Phillips Head bolts into front of Handle Assembly and into hex nuts at back of Lower Chassis unit, as shown.
Power Cord. Wrap Power Cord around upper and lower Cord Holders, and secure Plug to Cord with molded clip. NOTE: Your POWERSTEAMERTMfeatures a Cord Quick-Release. To easily release Power Cord, rotate upper Cord Holder and remove Cord. Use clip at back of Handle Assembly to secure Power Cord when using cleaner.
Flex Hose Assembly. Coil Flex Hose Assembly on back of POWERSTEAMER,
TM
using the hose racks
to guide and secure the Hose.
Upholstery/Carpet Tool. Connect Upholstery/ Carpet Tool to end of Flex Hose Assembly by depressing the button at the end of the Hose. Slide the Tool over the Hose end until the button snaps into place in hole in Tool. Secure Hose/Tool unit in clamp at upper right side.
Spraying Crevice Tool. Clip Spraying Crevice Tool to Flex Hose Assembly just below the Upholstery/Carpet Tool using the Spraying Crevice Tool Hose Clip.
Assembly is now complete.
Your POWERSTEAMERTMis packaged as two primary components–the Lower Chassis and the Handle Assembly. Also included is a 10’ Flex Hose Assembly and Upholstery/Carpet Tool. Additional attachments are included on some models.
The only thing you will need to assemble your cleaner is a Phillips head screwdriver.
This User’s Guide has been designed to help you get
maximum satisfaction from your POWERSTEAMER
T M
Upright Deep Cleaner. You’ll find assembly instructions for all cleaning tasks, safety precautions, pre-cleaning tips, and maintenance and troubleshooting instructions. Please read this Guide thoroughly before assembling your cleaner.
How to use this guide
How to put it together
Pay particular attention to the assembly diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following the Guide will greatly enhance your ability to get top performance from your cleaner for many years.
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Index
How to begin...
Deep cleaning carpet
1. Plan activities to give carpet time to dry.
2. Remove easily moved furniture (chairs, lamps, coffee/ cocktail tables, etc.) from room.
3. Vacuum carpet thoroughly.
4. Decide where to begin–and end–your job. Clean in 3’x 4’ sections, starting in areas farthest from exit. Plan to leave a path open to empty soiled water and refill cleaner.
5. Carpeting will dry in three to four hours, depending on carpet style and air circulation in room. A floor fan speeds drying.
6. Replace furniture on damp carpeting by placing waxed paper under furniture legs until floor dries completely.
Deep cleaning upholstery
1. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your POWERSTEAMER. coded with an “X” or “S” (with diagonal strike-through), or says “Dry Clean Only,” do not proceed. Do not use on velvet or silk.
2. If manufacturer’s tag is missing or not coded, check with your furniture dealer.
3. Check for colorfastness in an inconspicuous place.
4. If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.
T M
If tag is
Safety instructions . . . . . . . . . .2
Product view . . . . . . . . . . . . . .3
How to put it together . . . . . . .4
How to begin . . . . . . . . . . . . . .5
Index . . . . . . . . . . . . . . . . . . . .5
Deep cleaning carpet . . . . . .6-7
Cleaning upholstery
& small areas . . . . . . . . . . . .8-9
Cleaning bare floors . . . . .10-11
Putting it away . . . . . . . . . . . .11
Troubleshooting . . . . . . . . . . .12
Parts . . . . . . . . . . . . . . . . . . .13
Warranty . . . . . . . . . . . . . . . .14
Consumer services . . . . . . . . .14
Always vacuum thoroughly before you deep clean. If possible, move larger furniture to an area you will not be cleaning.
Tip:
Deep cleaning carpeting and upholstery regularly can reduce dust and allergens in your home.
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How to deep clean carpet
Getting ready
1. Unfasten the Clean Water Tank Latch Assembly by lifting from the bottom with your fingers.
2. Remove Clean Water Tank Assembly by sliding it up the Handle Assembly until it comes free.
3. Take Clean Water Tank to sink area, remove Clean Water Tank Cap and fill Tank with hot (NOT boiling) tap water to fill line. Replace Cap securely.
4. Remove SmartMixTMFormula Tank Assembly from Clean Water Tank Assembly by grasping bottom with fingers and sliding it out.
5. Unscrew SmartMixTMFormula Tank Cap and Insert Assembly and add BISSELL Fiber Cleansing FormulaTMto fill line. Reclose Cap tightly.
6. Slide SmartMixTMFormula Tank Assembly back into position in Clean Water Tank Assembly.
7. Replace Clean Water Tank Assembly by sliding Tank down the front of the Handle Assembly until it fits snugly against top of Lower Chassis. Secure with Clean Water Tank Latch Assembly.
8. Select SmartCleanTMsetting.
WATER ONLY - Use for gentle cleaning of delicate fabrics, or for (optional) rinsing following cleaning.
NORMAL - Water and Fiber Cleansing Formula are mixed to optimize normal cleaning. Use for everyday dirt and soil conditions.
HIGH TRAFFIC - Water and Fiber Cleansing Formula are mixed to optimize heavy cleaning. Use for entryways, hallways, heavy soil and stains. This setting may require more frequent refilling on the SmartMixTMbottle.
9. Unwrap Power Cord from Cord Holder and plug into 120 Volt, 60 Hz grounded outlet as described in Important Safety Instructions, page 2. If cleaner starts when first plugged in, switch cleaner OFF (O) until ready for use.
Pre-treating (optional)
Pre-treat highly soiled carpet, such as hallways and other high-traffic areas.
1. Move POWERSTEAMERTMto an area to be cleaned.
2. Move 3-position Power Switch to the P R E - T R E AT ( I ) position to activate solution pump.
3. Press Release Pedal on Left side of Lower Chassis with foot.
4. Pull Trigger on Handle Assembly to spray cleaning solution as you move cleaner over soiled areas.
5. Slowly move cleaner back and forth over car­pet surface one time while depressing Trigger. Do not overwet.
6. Wait 5 - 10 minutes before full cleaning.
WARNING: U s e
only BISSELL Fiber Cleansing Formula™i n your POWERSTEAMER. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void w a r r a n t y. Chemical spot cleaners or solvent­based soil removers should not be used. These products may react with the plastic materials used in your P O W E R S T E A M E R,™c a u s i n g cracking or pitting.
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Deep cleaning
1. Move Power Switch to CLEAN ( II ) position to activate solution pump and vacuum motor.
2. Press Release Pedal on left side of Lower Chassis with foot.
3. Slowly move cleaner back and forth over carpet surface one time while depressing Trigger. Do not overwet.
4. Repeat motion over same area without depressing Trigger.
5. Repeat Steps 3 and 4 until no more dirt can be removed.
6. Continue to clean entire carpet, working in 3’ x 4’ sections.
7. Empty the Dirty Water Tank Assembly when dirty water reaches the full line.
8. If the machine loses suction and/or motor noise rises in pitch, turn Power Switch to OFF. Check the Dirty Water Tank Assembly and empty the tank if it is full [see WHEN YOU’RE DONE, page 7].
9. If floor nozzle stops spraying, turn Power Switch to OFF and check water and cleaning solution levels. Refill if needed. Never run POWERSTEAMERTMdry.
When you’re done
1. Turn Power Switch to OFF (O) position.
2. Unplug Power Cord from outlet.
3. Remove and empty Clean Water Tank Assembly.
4. Press Release Pedal and tip Handle Assembly back with Handle Assembly.
5. Release Dirty Water Tank Latch Assembly at bottom of Lower Chassis.
6. Carefully lift Dirty Water Tank Assembly from Lower Chassis using Carry Handle Assembly.
7. Carry Tank to a toilet or sink, turn Circular Cap at back of unit counterclockwise to open, and pour to empty.
8. Fill Dirty Water Tank Assembly with clean water. Rinse thoroughly and discard water.
9. Remove Dirty Water Tank Triangle Lid and flush suction opening with clean water. Replace cover. Replace Circular Cap by turning clockwise.
10. Replace Clean Water Tank Assembly on Handle Assembly and secure with side latches.
11. Replace Dirty Water Tank Assembly on Lower Chassis and secure with Clean Water Tank Latch Assembly.
12. See PUTTING IT AWAY on page 11.
Tip:
Deep cleaning stairs and high traffic areas on a regular basis can prolong carpet life.
WARNING: T h e
Dirty Water Ta n k Assembly holds approximately one gallon of soiled liquid. A special float device in the tank will cause the cleaner to stop removing solution from carpet, and the motor sound to rise in pitch when the Dirty Wa t e r Tank Assembly is full. Failure to empty full tank will damage unit.
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How to clean upholstery and small areas
Getting ready
1. Unfasten the Clean Water Tank Assembly by lifting from the bottom with your fingers.
2. Remove Clean Water Tank Assembly by sliding it up the Handle Assembly until it comes free.
3. Remove Flex Hose Assembly from back of unit.
Tip:
Check upholstery stuffing before cleaning. Colored stuffing may bleed through fabric when wet.
4. Tip Handle Assembly back by pressing Release Pedal on left side of Lower Chassis and pulling back on Handle Assembly.
5. Lift Dirty Water Tank Triangle Lid by pulling back on rear latch with finger.
6. Place triangle-shaped end of Flex Hose Assembly in Dirty Water Tank Triangle port by placing wide (bottom) end in first, then pushing latch end in until it snaps into place.
7. Tip Handle Assembly back to its full upright position.
8. Place Solution Tube Connector into the port at the lower left side of the Handle Assembly. Place tabs on Connector into notches in port, then turn clockwise to secure. Make certain Solution Tube is securely fastened to Connector.
9. Select Upholstery/Carpet Tool or Spraying Crevice Tool, and attach to Flex Hose Assembly using the “button-in­hole” method.
10. Take Clean Water Tank to sink area, remove Clean Water Tank Cap and fill Tank with hot (NOT boiling) tap water to fill line. Replace Cap securely.
11. Remove SmartMixTMFormula Tank Assembly from Clean Water Tank Assembly by grasping bottom with fingers and sliding it out.
12. Unscrew SmartMixTMFormula Tank Cap and Insert Assembly and add BISSELL Fiber Cleansing FormulaTMto fill line. Reclose Cap tightly
13. Slide SmartMixTMbottle back into position in Clean Water Tank Assembly.
14. Replace Clean Water Tank Assembly. Slide Tank down front of Handle Assembly until it fits snugly against top of Lower Chassis. Secure with Clean Water Tank Latch Assembly.
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15. Select SmartCleanTMsetting.
• WATER ONLY - Use for gentle cleaning of delicate fabrics, or for (optional) rinsing following cleaning.
• NORMAL - Water and Fiber Cleansing Formula are mixed to optimize normal cleaning. Use for everyday dirt and soil conditions.
• HIGH TRAFFIC - Water and Fiber Cleansing Formula are mixed to optimize heavy cleaning. Use for entryways, hallways, heavy soil and stains. This setting may require more frequent refilling on the SmartMixTMbottle.
16. Unwrap Power Cord from Cord Holder and plug into 120 Volt, 60 Hz grounded outlet as described in Important Safety Instructions, page 2. If cleaner starts when first plugged in, switch off until ready for use.
WARNING: D o
not lay unit on its back with Clean Water Tank Assembly in place. Do not tip up foot with Dirty Water Tank Assembly in place.
WARNING: U s e
only BISSELL Fiber Cleansing Formula™i n your POWERSTEAMER. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void w a r r a n t y. Chemical spot cleaners or solvent­based soil removers should not be used. These products may react with the plastic materials used in your P O W E R S T E A M E R,™c a u s i n g cracking or pitting.
Cleaning
1. Slowly move Upholstery/Carpet Tool back and forth over soiled surface, first using spray only, then spray and vacuum, finishing with vacuum only. NOTE: Use the Spraying Crevice Tool [optional on some models] to spray cleaning solution and remove soil from areas too small to be reached with the Upholstery/Carpet To o l .
2. Continue to clean soiled area, working in small sections, until no more dirt can be removed. Do not overwet.
3. If the machine loses suction and/or motor noise rises in pitch, turn Power Switch to OFF. Check the Dirty Water Tank Assembly and empty the tank if it is full [see WHEN YOU’RE DONE, page 7].
4. If spray tip stops spraying, turn Power Switch to OFF and check water and cleaning solution levels. Refill if needed. Never run POWERSTEAMERTMdry.
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How to clean bare floors
3. Bottom Front Edge of
Lower Chassis
Snap Together
Bare Floor Cleaning Tool
WARNING: U s e
only BISSELL Fiber Cleansing Formula™i n your POWERSTEAMER. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void w a r r a n t y. Chemical spot cleaners or solvent­based soil removers should not be used. These products may react with the plastic materials used in your P O W E R S T E A M E R,™c a u s i n g cracking or pitting.
Getting ready
NOTE: Your POWERSTEAMERTMis not recommended for cleaning wood floors.
Use only BISSELL Floor Cleansing FormulaTMon no-wax floors. Never use BISSELL Fiber Cleansing FormulaTMor other carpet cleaners on bare floors.
Sweep before starting.
Remove old wax before cleaning.
Leave an exit path.
Allow at least 1/2 hour drying time.
1. Remove Clean Water Tank Assembly and Dirty Water Tank Assembly.
2. Tip POWERSTEAMERTMback for easier access to Nozzle.
3. Attach Bare Floor Cleaning Tool to Nozzle with strip facing forward, as shown. Align front edges and snap together.
4. Tip Handle Assembly back by pressing Release Pedal on left side of Lower Chassis and pulling back on Handle Assembly.
5. Take Clean Water Tank to sink area, remove Clean Water Tank Cap and fill Tank with hot (NOT boiling) tap water to fill line. Replace Cap securely.
6. Remove SmartMixTMFormula Tank Assembly from Clean Water Tank Assembly by grasping bottom with fingers and sliding it out.
7. Unscrew SmartMixTMFormula Tank Cap and Insert Assembly and add BISSELL Floor Cleansing FormulaTMto fill line. Reclose Cap tightly.
8. Slide SmartMixTMbottle back into position in Clean Water Tank Assembly.
9. Replace Clean Water Tank Assembly. Slide Tank down front of Handle Assembly until it fits snugly against top of Lower Chassis. Secure with Clean Water Tank Latch Assembly.
10. Replace Dirty Water Tank Assembly.
11. Select SmartCleanTMsetting.
WATER ONLY - Use for gentle cleaning, or for (optional) rinsing following cleaning.
NORMAL - Water and Floor Cleansing FormulaTMare mixed to optimize normal cleaning. Use for everyday dirt and soil conditions.
HIGH TRAFFIC - Water and Floor Cleansing Formula are mixed to optimize heavy cleaning. Use for entryways, hallways, heavy soil and stains. This setting may require more frequent refilling on the SmartMixTMbottle.
TM
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13. Unwrap Power Cord from Cord Retainer and plug into 120 Volt, 60 Hz grounded outlet as described in Important Safety Instructions, page 2.
Cleaning
1. Slowly move the Bare Floor Cleaning Tool
back and forth over soiled surface one time while depressing Trigger. Do not overwet.
2. Repeat motion over same area without
depressing Trigger.
3. Repeat Steps 1 and 2 until no more dirt can
be removed.
4. If machine loses suction and/or noise rises in
pitch, turn Power Switch to OFF. Check the Dirty Water Tank Assembly and empty the tank if it is full (see WHEN YOU’RE DONE, page 7).
5. If spray tip stops spraying, turn Power Switch
to OFF and check water and cleaning solution levels. Refill if needed. Never run POWERSTEAMER™dry.
WARNING: T h e
Dirty Water Ta n k Assembly holds approximately one gallon of soiled liquid. A special float device in the tank will cause the cleaner to stop removing solution from carpet, and the motor sound to rise in pitch when the Dirty Wa t e r Tank Assembly is full. Failure to empty full tank will damage unit.
WARNING: Do n o t
lay unit on its back with Clean Water Tank Assembly in place. Do not tip up foot with Dirty Wa t e r Tank Assembly in place.
Putting it away
1. Follow instructions in WHEN YOU’RE DONE, page 7.
2. Disconnect Solution Tube Connector by turning it counter-
clockwise and gently pulling it straight from port.
3. Remove Flex Hose Assembly from Dirty Water Tank
Triangle port.
4. Replace Dirty Water Tank Triangle Lid.
5. Coil Flex Hose Assembly in Hose Rack on back
of POWERSTEAMER.
6. Rinse Tools in clean running water, dry, and replace as
shown in HOW TO PUT IT TOGETHER, page 4.
7. Wrap Power Cord around Cord Holder on back of
POWERSTEAMER.
8. Wipe all surfaces with a soft cloth.
9. Store cleaner upright in a protected, dry area.
NOTE: You may have water remaining in the Clean Water Tank Assembly, and BISSELL Fiber Cleansing Formula remaining in the SmartMix®dispenser. Never leave clean water in the Clean Water Tank Assembly or soiled solution in the Dirty Water Tank Assembly.
TM
TM
TM
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Troubleshooting
Reduced spray or no spray
WARNING:
To reduce the risk of
fire, electric shock or injury unplug from outlet before servicing.
Possible Causes Remedies
Clean Water Tank Assembly empty Refill Tank SmartMixTMdispenser empty Fill with BISSELL Fiber Cleansing
Formula Spray Nozzle clogged Clean Spray Nozzle Pump not operating properly Check electrical plug
Power switch on?
Turn POWERSTEAMERTMoff and hold
Trigger for 10-15 seconds. Turn Power
Switch to“CLEAN” position and hold
trigger for10-15 seconds
Call BISSELL Consumer Services
TM
Vacuum not picking up cleaning solution
Possible Causes Remedies
Loose Triangle Cap Check cap and snap securely into Dirty
Dirty Water Tank Assembly Check Tank for proper alignment and not aligned/secured secure with side latches
Flex Hose Assembly not secure Check fit of Hose at Vacuum Port
Poor Tool position Adjust angle; apply more downward [Upholstery/Carpet Tool only] pressure
Dirty Water Tank Assembly is full Empty Dirty Water Tank Assembly
Water Tank Assembly
connections [Upholstery/Carpet Tool only]
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Item Part No. Part Name
1 010-9200 Flex Hose Assembly with
4” Upholstery/Carpet Tool
2 010-9201 4” Upholstery/Carpet To o l
A s s e m b l y
3 603-0966 4” Removable Brush
4 603-0961 4” Window
5 603-0910 6” Upholstery/Carpet To o l
A s s e m b l y 6 603-0911 6” RemovableBrush 7 603-0912 6” Window 8 603-6110 Spray Tips (2) 9 010-9148 Spraying Crevice Tool
10 603-0905 Hose Clip 11 010-9130 Bare Floor Cleaning Tool 12 603-9040 Clean Water Tank
Assembly
13 010-1645 Clean Water Tank
Filler Cap
14 603-1640 Clean Water Tank Cap
and Insert Assembly
15 014-9025 Dirty Water Tank
Assembly
16 013-2856 Dirty Water Tank
Triangle Cap
17 010-7055 Dirty Water Tank
Drain Cap
18 603-7075 Bolts and Nuts
(2 each)
Part numbers and descriptions
1
10
18
13
12
16
15
NOTE: To order replacement parts, or to order parts not originally included in your POWERSTEAMER™model, call
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST Saturday 9 a.m. –– 1 p.m. EST
14
9
8
17
5, 6, 7
2, 3, 4
11
13
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About your warranty
14
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, call BISSELL Consumer Services.
One Year Warranty
BISSELL Inc., upon receipt of the product, will repair or replace, free of charge, any part which is defective or malfunctioning within one year of the purchase date, provided that it is used for personal and not commercial or rental service. If the deep cleaner cannot be repaired, BISSELL Inc. will replace or refund the full price.
If your BISSELL product should require service
1. Call BISSELL Consumer Services (1-800-237-7691) for referral to an authorized BISSELL Service Center.
2. If there is not an authorized BISSELL Service Center in your area, a BISSELL Consumer Services Representative will issue you a Return Authorization Number.
3. Return the machine with a photocopy of proof of purchase. (Your dated sales receipt is your warranty – do not send original. )
Insure the machine when shipping for your protection from loss.
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST Saturday 9 a.m. — 1 p.m. EST
Or write:
BISSELL INC PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services
When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It is your warranty.
©1997 BISSELL Inc Grand Rapids, Michigan All rights reserved. Printed in China Part Number 010-5710
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