More of a video
person? Look for this
icon and go online
for an instructional
how-to video at
www.BISSELL.com
Quick Start Guide
REFER TO PAGE 5 FOR COMPLETE USER GUIDE INSTRUCTIONS, PRODUCT VIEW, AND IMPORTANT SAFETY NOTICES.
Assembly
231
Slide End
of Wand
into top
of base. It
will “Click”
when
inserted
correctly.
“Click”
Insert end of Hose into vacuum
base by sliding the arms in and
down first. Press down hard on
the bottom tab with both your
thumbs to “click” in.
Push Cord Wrap in firmly
until you hear “Click”.
Wrap power cord around
cord wraps.
4
SINGLE
TOOL CADDY
OR
DOUBLE
TOOL CADDY
You have the option to store just the
LED Lighted Crevice Tool or both
that and the Pet TurboEraser Tool.
Pick the single tool caddy or double
tool caddy and push hard to slide it
on the base of vacuum.
IMPORTANT REMINDER
Your vacuum came in floor cleaning
mode, to use your tools, be sure to
turn the Vacuum Suction Knob to
align arrow with “hose/tool suction.”
See page 9 for further instructions.
Febreze and related trademarks are owned by the Procter & Gamble
Company, Cincinnati, Ohio and used under license by BISSELL Homecare, Inc.
INSTALL OPTIONAL FEBREZE® FILTER
5
Press Tank Release
Button and pull
container away from
vacuum.
Remove the yellow
foam filter (nonFebreze®) and replace
with black Febreze®
filter (included
separately) last. Be
sure black filter faces
out, covering white
mesh filter.
Place dirt container
back on vacuum.
Pull tab out on front
of dirt container
and pull handle up
to open.
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2
Built for Pet Owners
Cyclonic Pet Hair Spooling System™
BISSELL’s first vacuum with a Cyclonic Pet Hair
Spooling System™ for a Hands Free Empty.
A patented hair management system that
spools and traps hair to keep it out of
your filters and off your hands.
Just press the release button and watch
the ball of pet hair drop right out.
You no longer have to reach up and pull
the ‘yuck’ out.
Tangle Free Brush Roll
Pick up pet hair without having
to cut if off your brush roll.
The Tangle Free Brush Roll’s
unique design helps reduce
hair from wrapping and
catching on the bristles,
and uses the carpet to pull
the hair off the brush roll.
www.BISSELL.com
3
Cut the hassle NOT the hair!
by Pet Owners
New Specialized Pet Tools
Customize your cleaning with interchangeable
tools stored right on board.
Uncover hidden dirt
and pet hair with the
LED Lighted Crevice Tool
that allows you to reach
in tight places.
Soft dusting side for
delicate surfaces and
rubber fingers on the
other side remove
embedded pet hair on
stairs and furniture.
Power through pet
hair on stairs and
furniture with the Pet
TurboEraser® Tool.
www.BISSELL.com
4
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in
use and before conducting maintenance. When using an electrical appliance, basic precautions should be
observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Do not leave vacuum cleaner
when it is plugged in. Unplug
from outlet when not in use
and before servicing.
» Do not use outdoors or on
wet surfaces.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord or
plug. If appliance is not working
as it should, has been dropped,
damaged, left outdoors, or
dropped into water, have it repaired
at an authorized service center.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord.
» Do not handle plug or vacuum
cleaner with wet hands.
» Do not put any object into
openings. Do not use with any
opening blocked; keep openings
free of dust, lint, hair, and anything
that may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before
plugging or unplugging
vacuum cleaner.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosene, etc.)
or use in areas where they may
be present.
» Do not use vacuum cleaner in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
substances, flammable dust, or
other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that is
burning or smoking, such as
cigarettes, matches, or hot ashes.
» Do not use without filters in place.
» Do not pick up hard or sharp
objects such as glass, nails, screws,
coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carry the vacuum cleaner
while it is running.
» Unplug before connecting or
disconnecting the TurboBrush®
Tool.
LED LIGHTED CREVICE TOOL WARNING
• Caution: Risk of fire and burns. Do not recharge, disassemble, heat above 60°c (140°F) or incinerate.
Keep batteries out of reach of children and in original package until ready to use. Dispose of used
batteries promptly.
• Never put batteries in mouth. If swallowed, contact your physician or local poison control.
• Replace Battery With CR1632 Only. USE OF ANOTHER BATTERY MAY PRESENT A RISK OF FIRE OR EXPLOSION. CR1632 cells may be purchased anywhere batteries are sold.
READ OPERATOR’S MANUAL
SAVE THESE INSTRUCTIONS
This model is for household use only.
WARNING
›› Plastic film can be dangerous. To avoid danger of suocation, keep away from children.
›› Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and
operating procedures.
›› To reduce the risk of electrical shock, turn power switch o and disconnect polarized
plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.
www.BISSELL.com
5
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our new innovative
products with you. We want to make sure your vacuum works as well in five
years as it does today, so this guide has tips on using (page 7-11), maintaining (pages 12-15), and if there is a problem, troubleshooting (page 16).
What’s in the Box?
Vacuum
Base
Lower Cord Wrap
User Guide
Febreze® Filter
(optional use)
Double Tool
Caddy
(optional use)
Single Tool
Caddy
(optional use)
LED Lighted
Crevice Tool
Pet TurboEraser®
Tool
NOTE: Standard accessories may vary by model.To identify
what should be included with your purchase, please refer to
the “Carton Contents” list located on the carton top flap.
Quick Start / Assembly ......2
New Pet Innovation ........3-4
Safety Instructions...........5
Product View................7
Operations ................8-11
Maintenance & Care ......12-15
Troubleshooting ............16
Warranty ...................17
Service .....................17
Contact Information ........17
Product Registration........18
Parts & Supplies ............18
Hose/
Wand
www.BISSELL.com
6
Product View
Hose
Connector
Handle & Wand
Handle
Release
Button
Power
On/O
Switch
Brush Roll
On/O
Switch
Main
Hose
Wand Release
Latch
Cord
Release
Cord
Lower
Cord
Wrap
Inner Cyclone
Container
Tank Button
Post-Motor
Height
Adjustment
Knob
Brush Roll
Carry
Handle
Pre-Motor
Filters
Separator
Dirt
Empty
Filter
Tank
Release
Button
Tool
Caddy
Hose/Wand
& Vacuum
Suction
Knob
THIS APPLIANCE HAS
A POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install a proper outlet. Do not change the plug in any way.
Hot
Neutral
www.BISSELL.com
7
Operations
WARNING
Do not plug in your vacuum until you are familiar with all instructions and operating
procedures.
NOTE: Be sure the green suction knob on side of vacuum is turned to
“Floor Suction” before use.
21
Power
On/O
Switch
Turn vacuum on by pressing Power Switch on
(I - ON and O - OFF). Press Brush roll switch to
run the PowerBrush for carpet cleaning (brush
roll is on when light on switch is illuminated).
See page 15 to maintain the brush roll.
NOTE:The brush roll will automatically shut off
Step gently on base and pull back on
handle to recline.
when vacuum is locked in upright position,
recline to reactivate.
Brushroll
On/O
Switch
3
Turn Height
Adjustment Knob
to desired carpet
cleaning level.
4
Utilize the clip on the
back of your vacuum to
hold the hose in place.
Pull out when using hose
with tool attachments.
NOTE: For optimal carpet cleaning performance, adjust to the lowest practical
setting. If your vacuum is dicult to push, adjust to the next higher setting.
NOTE: In the unlikely event that hair wrapped around your brush roll, run vacuum
back and forth on clean carpet several times to help release any wrapped hair.
NOTE: Turn o the brush roll when vacuuming hard or delicate surfaces that may
be caught by the rotating brush. This could include hard wood, tiled floors, small
area rugs or frieze carpets that have long delicate fibers or threads.
www.BISSELL.com
8
Brush roll Safety Feature
12
If red light
illuminates
around height
adjustment
knob, you
have tripped
your brush roll
motor safety
feature.
It may have
3
tripped because
of use on premium
soft carpet. Turn
Height Adjustment
Knob to the “high
carpet” setting.
Also check if
debris is clogged
in brush roll. Clear
debris if necessary.
Power
On/O
Switch
Put vacuum in upright position and turn it off.
4
Power
On/O
Switch
Turn vacuum back on and try again.
Above Floor Cleaning: Handle
21
To use tools and the hose/wand;
turn the green knob aligning
arrow with “hose/tool suction.”
3
2-in-1 Pet Brush has
white soft bristles
for those gentle uses
and rubber knobs for
embedded pet hair.
Use the collar with the
white soft bristles side for
delicate surfaces.
Press Handle Release
Button to release handle
from wand.
4
Un-click the collar and flip around to
use the rubber fingers for removing pet
hair from your furniture. Listen for 2
“clicks” when reattaching.
Once done using Handle, slide back on
to Wand until it “clicks.”
Be sure to turn the green knob back to
“Floor Suction” mode after using tools.
Pull straight up
and out.
www.BISSELL.com
9
Above Floor Cleaning: Wand
1
To have more
reach, press down
on Wand Release
Latch and pull out
the handle.
2
Attach
desired
tool to end
of wand.
Above Floor Cleaning: Hose
1
Grab Hose
Connector,
twist counter
clockwise and
pull hose out.
2
Attach desired tool
to end of hose
3
www.BISSELL.com
10
Push hose back in,
aligning tabs; twist
clockwise to lock
into place. Be sure
the hose relief is on
bottom.
NOTE:
LED Lighted Crevice Tool each fit any
of the above floor cleaning modes;
Handle, Wand, or Hose!
The Pet TurboEraser® Tool and
NOTE:
to turn the green knob back to “Floor
Suction” mode after using tools.
Be sure to always remember
LED Lighted Crevice Tool
1
Pull tabs out of battery door
area before use to activate.
Connect to handle, wand or
hose and the LED Light will
automatically come on.
NOTE:
When the small tab on the connection point of Crevice tool comes into contact
2
To replace LED battery, unscrew the small screw with
a Phillips head screw driver. Pull cover off to reveal
two batteries (CR1632 3V). Slide and pull out each
battery and replace with new. Be sure the “+” sign on
battery is facing out.
Dispose of used battery promptly. Keep away from
children. Do not disassemble and do not dispose of
in fire.
with the handle, wand, or hose; that triggers the LED light to come on. When using
with the Wand, be sure it does not pop through the opening at the end of the Wand.
Vacuum Motor Protection
An internal thermal protector has been designed into your vacuum to protect it from
overheating. When the thermal protector activates, the main vacuum motor will stop
operating. If this happens, proceed as follows.
1
Turn vacuum OFF and unplug from electrical outlet.
Check for the source of overheating problem (full
2
dirt cup, dirty filters or, a clog) and fix by following
the maintenance instructions.
3
When the motor cools for approximately
30 minutes, the thermal protector automatically
resets and cleaning may continue. If the vacuum
will not turn on or the thermal protector continues
to activate, your vacuum may need servicing.
Call BISSELL Consumer Care.
NOTE: The thermal protector controls the main vacuum
motor only, not the brush motor. If the thermal protector
activates, the brush will continue to operate normally;
however, there will be no suction.
Filter
Filter
Possible areas that could clog.
www.BISSELL.com
11
Removing/Emptying Dirt Tank
WARNING
To reduce the risk of electrical shock, turn power switch o and disconnect polarized plug
from electrical outlet before performing maintenance or troubleshooting checks.
12
Press Tank Release
Button. Grab handle
Vacuum tank is full. Time to empty!
to pull Dirt Container
away from vacuum.
3
Holding Dirt Container
over a trash bin, press
Tank Empty Button.
Snap bottom back
into place.
4
Place tank back
on the vacuum.
Be sure you
place the front
of the tank first
and push back to
“click” into place.
WARNING
Do not operate vacuum with damp or wet filters. Allow components to dry before
reassembling the Dirt Container.
WARNING
Before using your vacuum, make sure that the dirt container is in locked position and
that all filters, both pre and post-filters are in place. DO NOT operate your vacuum without
these filters.
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.
www.BISSELL.com
12
Cleaning & Replacing Top Pre-Motor Filters
1
Press Tank Release
Button and pull away
from vacuum.
3
Remove
pre-motor
filters from top
of dirt
container lid
by pulling out.
2
Pull tab out on
front of dirt
container and
pull handle up
to open filter
location.
Both the Pre-Motor Mesh and
Foam filters are washable.
Clean with mild detergent,
rinse and squeeze all excess
water. Allow filters to dry
completely before reinserting.
24
Place dry pre-motor filters
h
back in the top of dirt
container placing the thick
foam filter last.
Cleaning & Replacing Bottom Post-Motor Filter
21
Press Tank
Release
Button
and pull
away from
vacuum.
NOTE:
Replace this filter every 3 to 6 months. Visit BISSELL.com for Model 1650 filter
replacements.
Twist filter
counter-clockwise to
unlock and remove
from vacuum.
With dirt container
removed, pull tab up to
access post-motor filter.
43
Lift to remove filter.
When reassembling, place
filter back in unit and twist
clockwise to “click” into place.
The pleated filter may NOT be
washed. If dust/debris
accumulates, gently tap the filter
on inside of a trash bin.
www.BISSELL.com
13
Cleaning Inner Cyclone Separator
1
Push Empty
Tank Button
to access
Inner Cyclone
Separator.
2
Twist counter-clockwise
to remove seperator
from dirt container and
pull down.
3
Tap separator against
inside of trash bin and
rinse under warm water if
necessary. Be sure to let
it completely dry before
placing back in Dirt
Container.
Maintain the Pet TurboEraser® Tool
1
2
Belt
Paddle Wheel
Twist gray collar
counter-clockwise, until
slot appears, and then
separate faceplate.
3
To reassemble, align two clips on each end
of paddle wheel with belt on and pop back
into place.
Place brush roll with belt back in.
Faceplate will not close properly if all parts
are not aligned correctly.
www.BISSELL.com
14
Roller
Remove brush roll, belt, and paddle
wheel. Inspect for damages and replace
if necessary.
4
To put faceplate back on, align the tabs
in the top of the cover and place it down
to “click” into place.
Replace the Brush & Belt
1
Unplug vacuum, turn over and
unscrew 9 Silver Phillips head
screws to remove bottom
cover.
4
1. Place belt back on brush roll.
2. Pinch belt around brush roll & hook
back around the silver motor gear.
2
Pull roller straight out
and slide belt off motor
gear. Replace roller and/
or belt.
3. Rotate brush roll into place and line up
end caps.
4. Re-attach bottom cover with 9 screws.
3
1. Inspect brush roll by
placing it on its end and
spin. The brush roll should
spin freely, multiple times
by one flick. If it doesn’t,
replace brush roll.
2. Inspect belt, replace if it
appears damaged.
NOTE: If an object becomes lodged in foot and brush shuts o, turn vacuum
o and unplug from electrical outlet. Remove obstruction and brush will
automatically reset when vacuum is plugged and turned back on.
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.
www.BISSELL.com
15
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch o
and disconnect plug from electrical outlet before performing
maintenance or troubleshooting checks.
ProblemPossible causesRemedies
Brush roll switch is turned offMake sure Brush roll switch is on
Brush roll
doesn’t rotate
Vacuum is locked in upright
position
Vacuuming on Premium Soft
Carpet
Brush roll safety feature
triggered (blue changes to red
light illuminating around height
adjustment knob)
Brush roll has lodged debris or
other entanglements, keeping the
brush from rotating
Vacuum Suction Knob is in “hose/
tool suction” mode
Filters are dirtyRemove and rinse pre-motor filters.
There is a clog in the vacuumRemove debris and any other
Recline vacuum and switch on the Brush
roll
Turn Height Adjustment Knob to the
“high carpet” setting. Turn vacuum off
and back on
Unplug, check for debris, and remove the
debris
Unplug, check for debris, and remove the
debris
Turn knob aligning arrow with “Floor
Suction”
Allow enough time for them to dry
properly before reinserting. Remove
and dust off post-motor filter
entanglements that may be
restricting the brush rolls rotation
Vacuum won’t
pick
up dirt
Dirt is
escaping from
the vacuum
Hose won’t
pick up dirt
www.BISSELL.com
16
Dirt Container is not seated
correctly
There is a crack or hole in the
Main Hose
Main Hose is not connectedLocate the Main Hose and
There is a clog in the hose or
wand
Hair wrapped around brush roll
Dirt Container is fullEmpty the Dirt Container
Filters are missingCheck to see if all of the Pre-Motor and
Vacuum Suction Knob is in
“Floor Suction” mode
Press the Tank Release to release the
Dirt Container and reseat properly
If there is a crack or hole, order a new
Main Hose from the BISSELL website
reconnect by pushing the hose
connection to secure the latch
Check inside of hose for clogs
by disconnecting from handle.
Disassemble wand and check for clogs
Run vacuum back and forth on clean carpet
several times to release wrapped hair
Post-Motor filters are in place
Turn knob aligning arrow with “hose/
tool suction”
Warranty
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by E-mail, telephone, or regular mail
as described below.
Limited Five-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new or remanufactured components
or products), at BISSELL’s option, free of
charge from the date of purchase by the
original purchaser, for five years any
defective or malfunctioning part.
See information below on "If your BISSELL
product should require service".
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE FIVE YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
www.BISSELL.com
17
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