READ ALL INSTRUCTIONS BEFORE
USING YOUR HARD FLOOR CLEANER.
When using an electrical appliance, basic precautions should be
observed, including the following.
WARNING
ALWAYS CONNECT TO PROPERLY GROUNDED
OUTLET. SEE GROUNDING INSTRUCTIONS.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK, OR INJURY:
» Turn off all controls before unplugging
» Do not direct steam at people, animals, or equipment
containing electrical components.
» Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
» Do not fill water tank with more than 12 ounces of water
» Do not leave unattended.
» Do not allow to be used as a toy.
»
Close attention is necessary when used by or near children.
» Do not immerse in water.
» Do not use for any purpose other than described in
this User Guide.
» Use extra care when cleaning on stairs.
» Do not turn over the device or touch the steam nozzle
when using the device in steam mode.
» Do not open water fill cap when machine is turned on.
» Use only manufacturer’s recommended attachments; use
of attachments not provided or sold by BISSELL may
cause fire, electric shock or injury.
» Never put descaling, aromatic, alcoholic, chemicals,
additives, or detergent products into the appliance, as
this may damage it or make it unsafe for use.
» Do not use with damaged cord or plug.
» If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
» If appliance has been dropped, damaged, left outdoors,
or dropped into water, have it repaired at an authorized
service center.
» Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp edges
or corners. Do not run appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp
the plug, not the cord.
» Do not handle with wet hands.
» Do not put any object into appliance openings,
or restrict air flow.
» Do not use with any opening blocked.
» Keep openings free of dust, lint, hair and anything
that may reduce airflow.
» Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
» Do not pick up flammable materials (lighter fluid,
gasoline, kerosene, etc.) or use in the presence of
explosive liquids or vapors.
» Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not use appliance in an enclosed space filled with
vapors given off by oil base paint, paint thinner, some
moth proofing substances, flammable dust, or other
explosive or toxic vapors.
» Do not use on leather, wax polished furniture or
floors, synthetic fabrics, velvet or other delicate,
steam-sensitive materials.
» Do not use outdoors.
» Do not pick up hard or sharp objects such as glass,
nails, screws, coins, etc.
» Do not pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
» Do not use without dust cup or filters in place.
» Always turn off this appliance before connecting or
disconnecting the nozzle.
» Use only on indoor surfaces.
» Keep appliance on a level surface.
» Always turn off vacuum mode if you encounter
liquid on the floor.
WARNING
Improper connection of the equipment-grounding conductor can
result in a risk of electrical shock. Check with a qualified electrician
or service person if you aren’t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician. This appliance is designed
for use on a nominal 120-volt circuit, and has a grounding attachment
plug that looks like the plug in the illustration. Make certain that the
appliance is connected to an outlet having the same configuration as
the plug. No plug adapter should be used with this appliance.
FOR OPERATION ON A 120 VOLT A.C. 60 HZ
POWER SUPPLY ONLY.
This model is for household use only.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it
should malfunction or break down, grounding provides a safe path
of least resistance for electrical current, reducing the risk of electrical
shock. The cord for this
appliance has an equipment-grounding
conductor and a grounding plug. It must
only be plugged into an outlet that is
properly installed and grounded in
accordance with all local codes and ordinances.
Grounding Pin
WARNING
SURFACE MAY BE HOT. AVOID CONTACT.
SAVE THESE
INSTRUCTIONS FOR FUTURE USE
www.BISSELL.com
2
Grounded
Outlets
Th for buying a BISSELL hard flr cleer
We’re glad you purchased a BISSELL
hard floor cleaner. Everything we
know about floor care went into
the design and construction of
this complete, high-tech home
cleaning system.
Your BISSELL hard floor cleaner is
well made, and we back it with a
limited two-year warranty. We also
stand behind it with a knowledgeable, dedicated Consumer Care
department, so, should you ever
have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented the
floor sweeper in 1876. Today, BISSELL
is a global leader in the design,
manufacture, and service of high
quality homecare products like your
BISSELL hard floor cleaner.
Thanks again, from all of us
at BISSELL.
Safety Instructions...........2
Product View ................4
Assembly ...................5
Operations ................5-8
Maintenance & Care ......9-12
Troubleshooting ............13
Replacement Parts .........14
Accessories ................14
Warranty ...................15
Service .....................15
Consumer Care.............16
Mark J. Bissell
Chairman & CEO
www.BISSELL.com
3
Product View
1 Steam Trigger
2 Easy Touch Digital Controls™ –
LO/HI Steam & Vac On/Off
3 Cord Clip
4 Adjustable Handle
5 25’ Power Cord
6 Water Tank with Easy Fill Opening
7 Vacuum Filter
8 Bottom Empty Dirt Bin
9 Microfiber Mop Pads (quantity varies by model)
10 Quick Release Pad Tray™
11 Water Cup
12 Water Filter (varies by model)
13 Carpet Glider (varies by model)
14 Scent Discs (varies by model)
15 STEAMBOOST™ Tray (varies by model)
16 STEAMBOOST™ Disposable Pads (varies by model)
17 Vacuum Nozzle
1
2
3
4
5
6
9
12
14
16
WARNING
Plastic film can be dangerous. To avoid
danger of suocation, keep away from
babies and children.
11
13
15
WARNING
Do not plug in your hard floor cleaner until
you are familiar with all instructions and
operating procedures.
7
8
17
10
9
WARNING
To reduce the risk of electric shock, turn
power switch o and disconnect polarized
plug from electrical outlet before performing
maintenance or troubleshooting checks.
www.BISSELL.com
4
Asmbly
Your hard floor cleaner assembles quickly and
easily, no tools required.
To assemble the unit
Insert the body into the foot until you hear
the locking tab click.
Operatis
Special Features
Easy Touch Digital Controls™
The fingertip power controls are located on the
front of the handle. Settings include:
(HI) – High Steam Use for durable floors or on
sticky messes. To turn steam on, press once.
Click again to turn steam off. Can be used
simultaneously with the vacuum function or
separately as a steam mop only.
(LO) – Low Steam Use on delicate floors or for
light, everyday cleaning. To turn steam on, click
once. Click again to turn steam off. Can be used
simultaneously with the vacuum function or
separately as a steam mop only.
NOTE: You must select a steam setting first
and then hold down the hand trigger to
produce steam.
(VAC) – Vacuum On/off switch. Can be used
simultaneously with either steam function or
separately as a stick vacuum only.
NOTE: All settings can be used alone or either
steam setting can be used simultaneously with
the vacuum setting.
Microfiber Mop Pads
Reusable microfiber mop pads are machine
washable and safe for virtually all hard floor
surfaces. The white microfiber pad is best for
everyday use on delicate flooring like sealed
hardwoods and laminate. The gray and white
striped pad can be used for scrubbing heavily
soiled floors and cleaning tougher messes.
STEAMBOOST™ Disposable Pads
(select units)
Single use disposable Steamboost Mop Pads
are safe for virtually all hard floor surfaces.
Use them when you would prefer to dispose of
your messes rather than wash your pads clean.
WARNING
Do not plug in your hard floor cleaner until
you are familiar with all instructions and
operating procedures.
WARNING
Exercise extreme care when using the
Symphony on hardwood floors. Prolonged
application of steam in one area increases
the risk of damage to the surface treatment
on timber floors. Test steam mop in an
inconspicuous area before mopping a
large area. The steam mop generates hot
steam, so move the unit continuously when
depressing the trigger. The trigger does not
need to be depressed at all times.
Regular foot trac and direct sunlight will
wear down timber floor surface treatment,
making it more susceptible to steam
damage. Check with your timber floor
treatment and application specialist prior
to steam mop operation.
WARNING
Appliance will not pick up crayons, marbles
and other large objects.
Tip
» Do not attempt to use your
hard floor cleaner on the
steam setting without water
in the tank. You may hear a
knocking sound indicating
there is no water.
WARNING
Be sure to turn o vacuum mode if you
encounter liquid on the floor
www.BISSELL.com
5
Operatis
Getting Ready
The mop pad may have already come attached
to the mop pad tray on the foot of the unit. If
not, please follow step 1 below.
For Microfiber Mop pads, please follow
these steps:
1. Attach mop pad.
a. Step on foot release for mop pad tray
and lift unit off tray.
b. Some units may come with fragrance
discs. Add fragrance disc in the mesh
pocket in the mop pad. Use the whole
disc for a refreshing scent or cut in half
for a lighter scent.
c. Wrap mop pad around the bottom of
the tray, making sure the gray stitching is
in the front and the quick release tab is in
the back.
d. Put the mop pad tray back down on
the floor and set the unit back on top. It
will click into place.
Some units may come with a disposable pad
option.
For STEAMBOOST™ disposable pads
(select units), please follow these steps:
1. Attach STEAMBOOST™ pad
a. Step on foot release for mop pad tray
and lift unit off tray.
b. Open the tray by lifting up the
release tab.
c. Undo the flaps on the pad. d. Place opened tray on pad. Wrap pad
around the bottom of the tray, making
sure the ends of the pad are folded on
top of the tray.
e. Close the tray by folding down, snapping
into place over the pad.
f. Put the STEAMBOOST™ pad tray back
down on the floor and set the unit back
on top. It will click into place.
WARNING
Do not operate appliance with damp or wet
filters or without all filters in place.
Microfiber Mop Pad
1a.
1b.
1c.
WARNING
Tinted plates on foot may get hot while steam
mop is in use. Do not touch while hot.
STEAMBOOST™ Pad
1b.
1d.
1e.
1f.
www.BISSELL.com
6
Operatis
2. Fill the water tank.
a. On the back of the unit, open the Easy
Fill opening of the water tank and use the
included water cup to fill the water tank with
water. Don’t overfill or water may spill from
the tank. For best results, water should be at
room temperature.
b. Close the Easy Fill opening.
c. The water tank holds 13oz. and will last
approximately 15 minutes depending on the
amount of the steam used during cleaning.
3. Pull and twist the Quick Release™ cord wrap
clockwise to unwrap the power cord completely
and plug into an outlet as described on the
Important Safety Instructions on page 2.
4. Adjust the handle for your most comfortable
cleaning height by pressing the tab at the base
of the handle with one hand and pulling the
handle up with your other hand.
NOTE: Upon the first use of the Symphony or
first use after refilling the water tank, the pump
may make a ‘knocking’ sound. This is normal
and could last up to 30 seconds.
WARNING
Never put descaling, alcoholic, or detergent products
into the steam cleaner, as this may damage it or make
it unsafe for use.
2. 4.
Tip
» Use of distilled or demineralized water is recommended
to prolong the life of your hard floor cleaner. To add
a fresh scent as you clean, try BISSELL demineralized
waters in various scents like Citrus, Eucalyptus Mint and
Spring Breeze.
www.BISSELL.com
7
Operatis
Using Your Symphony Hard Floor
Vacuum and Steam Mop
The hard floor cleaner can be used as a vacuum
and a steam mop at the same time or separately.
For best results and time savings, use the
powerful vacuum to clear floor of dust and
small debris as you steam mop.
Your hard floor cleaner is designed to clean
hard flooring, such as ceramic tile, marble, stone
and sealed hard wood floors. Use on waxed or
some unwaxed floors may result in a diminished
glossiness. The hard floor cleaner is not for use
on unsealed wood floors. For best results, test in
an inconspicuous area and check the care
instructions from your flooring manufacturer.
1. Plug the unit in and wait 30 seconds for it to
heat up. When the Steam Ready light illuminates,
choose the level of steam to clean your floor:
HI (for durable floors or sticky messes) or
LO (for delicate floors or every day cleaning).
NOTE: It is recommended to use the low level
steam setting when using the STEAMBOOST™
disposable pad (select units).
2. Press steam trigger on the underside of the
handle to actuate steam
3. Push the VAC switch down to turn on the
cyclonic vacuum.
4. Begin cleaning by slowly moving the unit over
the floor surface while pressing the steam trigger
on the underside of the handle. Moisture on the
floor is normal when using in steam mode.
5. When the hard floor cleaner stops emitting
steam, turn the unit off (both steam mop and
vacuum functions) and unplug. Open the Easy
Fill opening of the water tank and use the water
cup to add more water to the tank. For best
results, water should be at room temperature.
Then close the Easy Fill opening, turn the unit
back on and continue cleaning.
NOTE:To be sure to sanitize an area of your
floor, use the microfiber cloth pads and slowly
and evenly stroke the Symphony back and
forth at least three times over the area using
continuous steam.For best results, remove the
pad and wash after use.
WARNING
To reduce the risk of electric shock, turn power switch o
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
1.
2.
Tip
» For vacuum use on low
pile area rugs, remove
pad tray for improved
performance.
www.BISSELL.com
8
Mainnce & Care
Removing All Mop Pads
1. Unplug hard floor cleaner from electrical outlet.
2. Step on foot release for mop pad tray and
lift unit off tray.
3. Carefully remove mop pad from the mop
pad tray using the Quick Release™ Tab. The
mop pad and tray may be hot.
4. Put the mop pad tray back down on the
floor and set the unit back on top. It will click
into place.
5. The mop pad can be machine washed in
warm water. Use only liquid detergents. Do
not use fabric softeners or bleach. For best
results, air dry.
6. For STEAMBOOST™ disposable pad (select
units), throw away after use. Do not flush.
Empty Dirt Tank
The dirt tank needs to be emptied when the dirt
reaches the ‘Full’ line on the side of the tank.
1. Unplug hard floor cleaner from electrical outlet.
2. Remove the Easy Empty dirt tank from the
unit by moving the lock button on the front of
the unit to the left.
3. Hold the dirt tank over a garbage container.
Press the bottom lid release button on the back
of the dirt tank to empty dirt.
4. Mount the Easy Empty dirt tank back on the
vacuum base and push the lock button to the
right until it is centered on the front of the unit.
NOTE: The dirt tank may be washed in warm
water with a mild detergent. Make sure it is
completely dry before replacing.
WARNING
To reduce the risk of electric shock, turn power switch o
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
CAUTION
Upright storage of the cleaner with a wet mop pad may
result in the formation of white marks on your floor. To
remove the white marks, clean area with vinegar.
2.
2. 3.
www.BISSELL.com
9
Mainnce & Care
Cleaning or Replacing the
Vacuum Filter
The key to maximum performance is having a
clean filter. Cleaning the filter after each use will
help your vacuum operate at peak efficiency.
Use only genuine BISSELL Symphony
replacement filters in your BISSELL hard floor
cleaner. To purchase visit www.BISSELL.com.
To clean filter:
1. Turn power off and unplug unit.
2. Remove the dirt container from the unit, as
directed above.
3. Remove filter and tap firmly against the inside
of a waste container, removing any visible dirt.
4. Replace filters back into the dirt container
and attach dirt container to the base of the unit.
Slide the lever to your right to lock.
NOTE:
• After heavy usage, you may clean the
pre-motor, foam filter by washing it gently
by hand in warm water and mild dish
detergent. Rinse thoroughly and make certain
it is completely dry before replacing it.
• You may replace the paper, pleated filter
when dirty. Recommended replacement is
every 6 months.
Reference page 10 for replacement part
information.
WARNING
To reduce the risk of electric shock, turn power switch o
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
2. 3.
www.BISSELL.com
10
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