Bischoff & Bischoff
Instruction manual
Neo
Enjoy mobility.
Contents:
1| Preface 4
1.1 Signs and symbols
2| Important safety instructions 6
2.1 General safety instructions
2.2 Information on EMC interference
2.3 Brakes
2.4 Safety in vehicles
2.5 Travelling in traffic
2.6 Purpose
2.7 Indications
2.8 Contraindications
2.9 Declaration of Conformity
3| Overview of product and accessories 10
3.1 Checking the delivery
3.2 Package
3.3 Overview
3.4 Basic adjustments
3.4.1 Leg rests
3.4.2 Seat
3.4.3 Back rest
3.4.4 Arm rests
3.4.5 Side section
3.4.6 Control
3.4.7 Seat belt
2
4| Using the wheelchair 17
4.1 Description of controls
4.1.1 VR2 control
4.1.2 R-net control
4.1.3 LCD display and the most important symbols
4.1.4 Electrical adjustments
4.1.5 Diagnostic display
4.2 Entering and leaving
4.3 Moving with the wheelchair
4.4 Leg rests
4.5 Pushing the scooter
5| Technical Data 32
6| User care instructions 33
6.1 Cleaning and disinfection
6.2 Inspection before use
6.2.1 Brake check
6.2.2 Checking lights, indicators and horn
6.2.3 Checking the tyres
6.3 Battery
6.3.1 Charging
6.3.2 Replacing batteries
7| Maintenance instructions for dealers 37
8| Disposal 38
9| Transferring the wheelchair 38
10| Maintenance 38
11| Warranty 38
12| Warranty — certificate 39
Neo
English
Bischoff & Bisch off GmbH • 04.05 .2011 3
1. Preface
You have selected a high-quality electric wheelchair from
Bischoff & Bischoff. Thank you for your trust in our products.
The electric wheelchair has been designed to give you many
advantages and to meet your needs. The wide range of adjustments for lower-leg length, knee angle, seat width, seat and
seat-back angle and the option of placing the control on the
right or left make it easy to adjust the wheelchair to the user's
individual body size.
The wheelchair can optionally be fitted with electrically adjustable components. In this case it is supplied with the R-net
control. The descriptions of basic adjustments in this manual
refer exclusively to the manual adjustments of knee angle,
seat angle and back angle.
The electric wheelchair is designed for use inside and outside.
Please read and follow the instruction manual carefully before
using your new electric wheelchair for the first time. The manual
is an integral and important component of the wheelchair.
Keep the instruction manual at hand and include with the
wheelchair when you transfer it to another owner. Repairs and
adjustments require specialised technical training and must be
carried out by Bischoff & Bischoff authorised dealers only.
4
1.1 Signs and symbols
Caution! Indicates specially safety-relevant
instructions. Follow instruction manual.
Important! Indicates particularly useful
information in the specific context.
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English
Bischoff & Bisch off GmbH • 04.05 .2011 5
2. Important safety
instructions
2.1 General safety
instructions
Practise using your new wheelchair on a small, flat area first to
prevent falls and hazardous situations. We recommend having
an assistant with you at this time.
Before using the wheelchair check that all attached components are correctly fastened.
Before using the wheelchair practise operating it on a level
and restricted area. You should intensively practise using the
brakes and accelerating in a straight line and in curves.
Please note that changes in the balance of the wheelchair by
body movements or the load may increase the risk of tipping
to the side and backwards. The wheelchair must not be used
to transport more than one person or loads. Note the intended
use. Never use the wheelchair under the influence of alcohol
or other substances that could detract from your alertness or
physical and intellectual acuity.
Always use ramps to drive over obstacles.
Do not travel into an obstacle (step, kerb) without braking.
Be aware that the wheelchair may tip over when driving over
rough areas, hoists and ramps. Make sure that the clearance to
the sides, above and below is sufficient.
The controls must always be switched off when you get on or
off the wheelchair.
Always follow the traffic regulations on public streets. The
lights on the wheelchair must always be visible to other traffic
and pedestrians
6
Wear bright, conspicuous clothing as much as possible. You will
be more visible in traffic. Please note that padding that is exposed to direct sunlight may become hot and burn your skin if
it comes into contact with it. Cover these parts or protect the
wheelchair from direct sunlight.
Note that the wheelchair can only be pushed
with the drive uncoupled or on a level surface.
This disables the electromechanical brake. If this
is not observed fatal injuries may occur.
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English
2.2 Information on EMC
interference
Even though the wheelchair conforms to all applicable EMC
Directives and standards, other electrical devices (e.g. mobile
telephones) may cause interference with the electric wheelchair or it may itself cause interference. If you note any such
interference, either switch off the other device or your electric
wheelchair and move it away from the interference.
2.3 Brakes
The wheelchair is brought to a stop by the automatic brake
when the joystick is released. When the wheelchair is being
pushed no parking brake is available when the drive is disconnected. The drives must be connected to park the wheelchair.
Bischoff & Bisch off GmbH • 04.05 .2011 7
2.4 Safety in vehicles
Please note that the wheelchair must not be used as seating
in a vehicle. The user must transfer from the wheelchair to a
standard vehicle seat.
The wheelchair must be secured to prevent movement.
2.5 Travelling in traffic
The wheelchair is designed for use indoors and outdoors.
Please note that the wheelchair will be operating in traffic
and it must conform to laws and regulations governing traffic.
Do not endanger pedestrians or other traffic by careless
driving, particularly on footpaths.
2.6 Purpose
The Neo electric wheelchair is designed for use inside and
outdoors for persons who are unable to walk.
It is sufficiently compact and manoeuvrable for indoor use
and can also cover medium distances and minor obstacles
outdoors. Under EN 12184 it is classified in Category B.
The maximum load capacity is 200 kg
8
2.7 Indication
Walking disability or serious difficulty in walking as a result of
• paralysis
• loss of limb
• defect or deformity in limbs
• joint contractures
• joint damage (not on both arms)
• other conditions
The use of an electric wheelchair is indicated if the use of
manually operated wheelchairs is impossible because of the
handicap but competent operation of an electromechanical
drive is still possible.
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English
2.8 Contraindication
Electric wheelchairs are not suitable for persons
• with severe equilibrium disorders
• with reduced and inadequate vision
• with serious cognitive restrictions
2.9 Declaration of
Conformity
B+B as the manufacturer of the product declares in sole
responsibility that the Neo electric wheelchair fully complies
with the requirements of Directive 93/42/EEC.
Bischoff & Bisch off GmbH • 04.05 .2011 9
3. Overview of product
and accessories
3.1 Checking the delivery
All B+B products are inspected before they leave our factory
and the CE mark is applied. The wheelchair is supplied in a
special carton. After unpacking the wheelchair, keep the carton
if at all possible. It can be used for subsequent storage or
return of the product.
The wheelchair generally is delivered and instruction in its use
is given by a qualified dealer in medical products.
If the wheelchair is delivered by rail or road transport it must
be inspected for shipping damage in the presence of the delivery
person. If any damage is detected, contact our customer service department immediately (Tel.: + 49 700/6000 7070).
Check the contents of the package for completeness and
damage. If any discrepancies or damage are detected,
contact our customer service department immediately
(Tel.: + 49 700/6000 7070).
10
3.2 Package
Check the contents of the package for completeness
immediately on receipt.
Neo
The package contains:
• packaging material
• electric wheelchair (ready for use with 2 batteries)
• VR2 control (R-net with electrical adjustment of components)
• battery charger
• seat cushion
• tool kit
• instruction manual
3.3 Overview
English
Push handle
Back rest
Control
Arm rest
Side section
Seat cushion
Headlight and indicator
Rear light and indicator
Drive wheels
Foot rests
Swivelling wheels
Fig. 1
Bischoff & Bisch off GmbH • 04.05 .2011 11
3.4 Adjustment
Before using the wheelchair for the first time it must be
adjusted for your body size. This is the only way to ensure
extended use without fatigue in a physiologically correct
posture. The basic adjustments of the wheelchair are described
below. You should have all adjustments made by your dealer.
3.4.1. Leg rests
Lower leg length
• The lower leg length can be adjusted over a range of
35.5 - 42.5 cm.
• Loosen the screw and pull the bolt out
• Set the required height.
• Insert the bolt and tighten the screw.
Fig. 2
Fig. 3
Make sure that new self-locking nuts are always used
for complete security.
Foot plate angle
• The angle of the foot plate can be adjusted
by a toothed rack.
• Loosen the screws at the side of the foot plate.
• Set the angle of the foot plate as required.
• Tighten the screw again. Use Loctite 243 for fastening.
12
Knee angle
• The angle of the leg rests can be adjusted by
a perforated plate.
• Release the red locking clip on the inside
and pull the pin out.
• Move the leg rest to the desired position.
Neo
English
• Insert the pins and lock them with the locking clip
to lock the leg rest in position.
3.4.2 Seat
Seat depth
• The seat depth can be adjusted from 42 to 51 cm.
• First remove the seat cushion.
• Release the screws and move the seat base
to the required position.
• Tighten the screws again.
Seat width
• The width of the seat is adjusted by moving
the side sections.
Fig. 4
Fig. 5
• Loosen the screws and remove the memory stick.
• Move the side tube to the desired position.
• Insert the memory stick and tighten the screws.
Fig. 6
Make sure that both memory sticks are
in the same hole position on the left and right.
Bischoff & Bisch off GmbH • 04.05 .2011 13
Fig. 7
Seat angle
• Loosen the clamping lever until the seat angle
can be adjusted (do not pull out).
• Set the required seat angle.
• Tighten the clamping lever again.
3.4.3 Back rest
The angle the seat back of the electric wheelchair can be
adjusted very simply and without requiring force. The back
can also be folded completely forward.
• The seat back angle can be adjusted
from 5° forward to 75° back.
• Release the red locking clips on the right and left
at the perforated screen and pull the pins out.
Fig. 8a
Fig. 8b
• Move the back rest back to the desired position.
• Insert the pins and lock them with the locking clip
• To fold the back completely forward or to remove it release
the bottom locking clips on the right and left and pull the
pins out.
• When you want to replace the seat back,
proceed in reverse order.
• Insert the pins and lock them with the locking clip.
14
3.4.4 Arm rests
The arm rests can be removed completely to allow the user to
enter and leave the wheelchair from the side. The height of the
arm rests and the distance to the seat back can also be adjusted,
and they can also be moved to the side when the seat width is
adjusted.
Removing arm rests
• To remove the arm rests loosen the knurled screw
and pull the arm rest upwards.
• When installing the arm rests make sure that they
are pushed in to the stop and fixed in position.
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English
Fig. 9
Adjusting height
• Loosen the lever screw and pull it out completely.
• Move the arm rest to the desired position.
• Tighten the lever screw again to fix it in position.
Distance to seat back
• Unscrew the Allen screw and remove it completely.
• Move the arm rest to the desired position.
• Replace the Allen screw and tighten it.
Fig. 10
Fig. 11
Bischoff & Bisch off GmbH • 04.05 .2011 15
3.4.5 Side section
The height of the side sections can be adjusted with the arm
rests and they can be moved sideways to adjust the seat width.
• For side adjustment see the section on adjusting
the seat width.
• For height adjustment see the section on adjusting
the arm rests.
3.4.6 Control
The control can be attached under the arm rest on the right
or left. The position can also be adjusted to the length of the
underarm.
• Unscrew the lever screw under the arm rest.
Fig. 12
Fig. 13
• Mount the control under the opposite arm rest.
Tighten the lever screw.
Note that the control cable will have to rerouted.
Have this done by a technician.
3.4.7 Seat belt
The seat belt is attached to the sides of the frame.
• Adjust the length of the seat belt to fit you
by moving the buckle.
• Lock the belt with the buckle.
• Unlock the belt by pressing the red button
on the belt buckle.
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4. Using the wheelchair
Once you have adjusted the wheelchair to your satisfaction,
familiarise yourself with the functions of the controls.
4.1 Description of functions
of controls
If the wheelchair has been ordered without electrical adjustment of seat back, seat angle and knee angle, the VR-2 control
made by PG Drives Technology is installed. Electrical adjustment components can be ordered as aftermarket components,
but they must be installed by an authorised service technician.
If the wheelchair has been ordered with electrical adjustment
of seat back, seat angle and/or knee angle, the R-net control
made by PG Drives Technology is installed. The functions of the
two types of joystick control are described separately below.
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English
Bischoff & Bisch off GmbH • 04.05 .2011 17
4.1.1 VR-2 control
Joystick
Fig. 14
Control panel
Charging and
programming jack
18
Fig. 15
Battery status display
The battery status display shows the charge status. If the display
is in the green range, the battery is sufficiently charged.
If the display is in the red range, the wheelchair can only be
used for a short distance and the battery should be charged
as soon as possible (see charging procedure).
On/Off button
Press this button to switch on the wheelchair.
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English
Fig. 16
Display of mode
The mode display shows the preselected mode. Settings from
1 to 5 LEDs are available. The modes indirectly define the
maximum available speed when the joystick is moved, i.e. in
mode 5 the highest maximum speed is available and in mode
1 the lowest.
Setting the mode
Press these buttons to change the mode, i.e. increase (right)
or reduce (left) the maximum available speed. The speed is
controlled by movement of the joystick.
Fig. 17
Fig. 18
Fig. 19
Bischoff & Bisch off GmbH • 04.05 .2011 19
Fig. 20
Fig. 21
Light
Use this button to switch on the active lighting system of your
wheelchair when darkness falls or when travelling through
dark areas such as tunnels. This will make you more visible to
other traffic.
Warning indicators
Press this button to switch on the warning indicators in emergency situations, such as inability to move the wheelchair. All
four indicator lights will flash and signal other traffic that your
wheelchair is disabled.
Indicators (left/right)
Fig. 22
Use this button to switch on the left or right indicators of your
wheelchair to signal other traffic that you wish to change your
direction of travel to the left or right. Press the button again to
switch off the indicators.
Immobiliser
To protect your wheelchair from unauthorised use or theft
store it in a locked room or activate the immobiliser.
• Press and hold the On/Off button until you hear a beep
and release it.
• Move the joystick in the direction of travel and then to the
neutral position. It will beep in each position. Now the
control is locked.
• Switch on the controller with the On/Off button.
• Move the joystick in the direction of travel and then
to the neutral position. It will beep in each position.
Now the control is released.
20
4.1.2 R-net control
Joystick
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English
Charging and
programming jack
Fig. 23
Fig. 24
LCD Display
Bischoff & Bisch off GmbH • 04.05 .2011 21
Fig. 25
Fig. 26
On/Off button
Press this button to switch on the wheelchair. The electrical
components are also active at this stage.
Horn
Press this button to sound the horn.
Setting the mode
Fig. 27
Fig. 28
Press these buttons to change the mode, i.e. increase (right)
or reduce (left) the maximum available speed. The speed is
controlled by movement of the joystick.
Mode
Press this button to select a mode. The modes depend on
the programming and the installed electrical components.
22
Profile
Press this button to select the profiles.The profiles depend on
the programming and the installed electrical components. The
profiles are set with the authorised service technician.
Warning indicators
Press this button to switch on the warning indicators in emergency situations, such as inability to move the wheelchair. All
four indicator lights will flash and signal other traffic that your
wheelchair is disabled.
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English
Fig. 29
Light
Use this button to switch on the active lighting of your wheelchair when darkness falls or when travelling through dark
areas such as tunnels. This will make you more visible to other
traffic.
Indicators (left/right)
Use this button to switch on the left or right indicators of your
wheelchair to signal other traffic that you wish to change your
direction of travel to the left or right. Press the button again to
switch off the indicators.
Fig. 30
Fig. 31
Fig. 32
Bischoff & Bisch off GmbH • 04.05 .2011 23
4.1.3 LCD display and the
most important symbols
Fig. 34
Current profile
Current profile
Fig. 33
Battery status display
The battery status display shows the charge status.
• Continuous light means: the charge is adequate.
• Slow flashing means: all functions still operate correctly
but a battery charge is recommended.
• Sequential light means: the battery charger is connected
and the batteries are being charged.
Battery status display
Speed
24
Speed
The current speed of the wheelchair is shown.
Fig. 35
Profiles
The profile number shows which profile is currently selected
for the wheelchair. The text also describes the current profile.
Error
This symbol appears if an error in the control that causes the
system to shut down has occurred. Have the system checked
by an authorised service technician as soon as possible.
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English
Fig. 36
Immobiliser
To protect your wheelchair from unauthorised use or theft
store it in a locked room or activate the immobiliser.
• Press and hold the On/Off button until you hear a beep
and release it.
• Move the joystick in the direction of travel and then to the
neutral position. It will beep in each position. Now the control is locked.
• Switch on the controller with the On/Off button.
• Move the joystick in the direction of travel and then to the
neutral position. It will beep in each position. Now the control is released.
Fig. 37
Fig. 38
Bischoff & Bisch off GmbH • 04.05 .2011 25
Fig. 39
4.1.4 Electrical adjustments
The seating position display must be enabled.
Press the Mode button and scroll (joystick left or right) until
you have reached the seating position display. There you can
select every single electrical adjustment.
Back rest
The seat back adjustment is now enabled.
Move the joystick in the direction of travel or the opposite
direction to adjust the angle of the seat back.
Then scroll to additional adjustments as described above.
Seat angle
Fig. 40
Fig. 41
The seat angle adjustment is now enabled.
Move the joystick in the direction of travel or the opposite
direction to adjust the angle of the seat.
Then scroll to additional adjustments as described above.
Foot rests
The foot rest adjustment is now enabled.
Move the joystick in the direction of travel or the opposite
direction to adjust the angle of the foot rest.
Scroll further to adjust the individual foot rests as described
above.
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4.1.5 Diagnostic Display
If the controller detects an error in the system while the wheelchair is in use, the diagnostic display automatically opens.
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The display shows the error code, a short description of the
error and the module in which the error has occurred.
Identified modules
Error description
Identified modules
PM Power Module
JSM Joystick Module
ISM Intelligent Seating/Lighting Module
Error description
The text shows a brief description of the error type.
Error code
The 4-digit code shows the exact error that was detected.
English
Error code
Fig. 42
Diagnostic Procedure
Proceed as follows:
• Read the error description, identify the module
and the exact error code.
• Switch off the control.
• Check the connections to the modules.
• Check the battery charge.
• Carry out the procedure for the error code as described i
n the Service Guide (with your authorised service technician).
• Switch on the wheelchair again and check its operation. If
the wheelchair does not operate normally, switch it off again
and contact the service technician.
Bischoff & Bisch off GmbH • 04.05 .2011 27
4.2 Entering and leaving
Entering and leaving from the side
• Move the wheelchair as close as possible to the present
or future seat so they are side by side.
• If you wish to move from another wheelchair or room chair,
lock it by setting the parking brakes.
• Lock the Neo to prevent it from moving accidentally
by pressing the On/Off button to switch off the control
(all displays off).
• Remove the arm rest and side section.
• Fold the foot plates to the side or remove the leg rests.
• Now slide sideways onto the other seat.
• Make sure that you are sitting as far back in the seat
as possible.
• Move the arm rest and leg rests to the original position.
Entering and leaving from the front:
• First fold the foot plates up or remove the leg rests.
• Move the Neo as close as possible to the present or future
seat front to front.
• If you wish to move from another wheelchair or room chair,
lock it by setting the parking brakes.
• Now slide onto the seat by turning your body around.
• Then move the arm rest and leg rests to the original position.
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4.3 Moving with the
wheelchair
Before moving check that the solenoid brake
is correctly locked.
Commissioning
Sit in the seat of your B+B wheelchair and place your legs of the
footrests. Make sure that you are sitting as far back in the seat
as possible. Make sure that there is no loose clothing such as
scarves, shirts etc. is hanging from the wheelchair and could be
caught in the wheels.
Make sure that you are comfortably and securely seated. Press
the On/Off button to switch on the Neo. All electrical driving
functions are now available.
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English
Driving functions
Your dealer can adjust the values for speed, acceleration and
deceleration to your requirements subject to the legal
regulations. For a start select a low mode and increase it while
moving if required.
Use the joystick to start moving. The joystick is used simultaneously to increase the speed and to change the direction of
movement. When the joystick is in the central position, the
wheelchair is mechanically braked and locked to prevent it
from moving unexpectedly.
Moving forward:
joystick cautiously forward. The further forward the joystick is
moved faster your wheelchair. If you release the joystick the
wheelchair will automatically be braked to a stop.
Reversing:
back. The further back the joystick is moved faster your wheelchair. If you release the joystick the wheelchair will automatically be braked to a stop.
to move forward in a straight line move the
to move in reverse move the joystick cautiously
Bischoff & Bisch off GmbH • 04.05 .2011 29
Fig. 43
Fig. 44
4.4 Leg rests
To make it as easy as possible to enter and leave your wheelchair, the foot plates can be folded up or the leg rests can be
swung to the side out of the way or removed.
• Open the lock to swing the leg rest to the side.
• The leg rest in the swung-out position can be completely
removed.
• When you want to replace the leg rest, proceed in reverse
order.
• Move the leg rest to the forward position until you hear it
lock into place.
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4.5 Pushing the wheelchair
If you wish to push the wheelchair in some situations, the
brakes must be unlocked. The wheelchair is easy to push in
freewheel mode.
Caution! The electromechanical brake is
disabled in this mode.
• Move the unlocking levers down.
• A small jerk will indicate that the drives are now unlocked.
• To lock them again pull the unlocking levers up
and they will lock automatically.
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English
For safety reasons the motor drive is locked in
freewheel mode.
Caution! Danger of fatal injury!
The drives must only be unlocked on level
ground.
Fig. 45
Bischoff & Bisch off GmbH • 04.05 .2011 31
5. Technical data
Dimensions and weights
Max. load capacity (kg): 200
Seat width (cm): 45 (effectively 40 to 51)
Seat height (cm): 50
Seat depth (cm): 42 to 51
Seat angle (°): 2 to +19 (optional electrical adjustment)
Seat back height (cm): 44
Seat back angle (°): -5 to 75 (optional electrical adjustment)
Knee angle (°): 90 to 108 (optional electrical adjustment)
Overall length (cm): 115 with supports
Overall width (cm): 69
Unloaded weight (kg): 131
Tyres
Drive wheels (mm): 3.00-8 (250 kPa)
Swivelling wheels (mm): 3.00-4 (350 kPa)
Electrical system
Main fuse (A): 60
Battery: 2 x 12V / 60 Ah
Battery charger: 24VDC / 8A IUoU
Motor: DC 24 V / Shihlin
Controller: VR2 (PG Drives Technology)
R-net (PG Drives Technology)
Lights and indicators: as required by German traffic regulations
Driving characteristics
Speed (km/h): 6
Climbing capacity (°): 12
Obstacle height (mm): 50
Range (km): 40
Turning circle (cm):: 85
32
6. Care instructions for the
user
6.1 Cleaning and
Neo
disinfection
Make sure that the wheelchair is switched off before starting
to clean it.
• The frame sections and panels of the wheelchair can be
wiped with a damp cloth. A mild cleaning agent can be used
for stubborn dirt.
• The wheels can be cleaned with a damp brush with plastic
bristles (do not use a wire brush).
• The seat, seat back and arm rests can be cleaned of dust and
minor dirt with a damp cloth. Do not use aggressive cleaning
agents, because they may attack the surface of the material.
The cushions can be washed with warm water at
40°C and disinfected with a standard disinfectant.
• Please note that electrical and electronic components must
not come into contact with water unnecessa
rily.
English
Caution! Do not use high pressure cleaners
or steam cleaners.
Bischoff & Bisch off GmbH • 04.05 .2011 33
6.2 Inspection before use
6.2.1 Brake check
Every time you use the wheelchair check the brake system.
Move forward slowly and release the joystick. The wheelchair
must come to a stop in the normal manner. When it is at a
standstill the mechanical brake must lock with an audible
click. If you detect unusual brake behaviour, inform your dealer
immediately and do not use the wheelchair. The motor brake
operates correctly if you cannot push the wheelchair when it is
switched off. However, if it can be moved, the electromagnetic
brake is faulty. Do not use the wheelchair if this is the case.
Contact your dealer immediately.
6.2.2 Checking lights,
indicators and horn
Before moving off in the wheelchair always check the operation
of the lighting system, the indicators and horn.
If you press the button and there is no response from the
equipment, inform your dealer immediately and do not use
the wheelchair.
6.2.3 Checking the tyres
Before moving off in the wheelchair always check that the
tyres are undamaged and the tyre pressure is adequate. If the
pressure is too low, the tyres must be pumped up. Check the
tyre tread depth at least once a month. It should be at least 1
mm. Defective or worn tyres must be replaced by the dealer.
34
6.3 Batteries
Your wheelchair is fitted with maintenance-free gel batteries
that do not require checking of levels and are electronically
protected from deep discharge. If you do not use your wheelchair for an extended period, the batteries should be charged
every two months, otherwise they may be destroyed by deep
discharge. Make a habit of checking the battery status display
on the control every time before using your wheelchair. If the
battery status display shows only the red LEDs, do not travel
long distances and connect the battery charger to the wheelchair as soon as possible (VR2 control). We recommend charging the battery after every time the wheelchair is used.
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English
Bischoff & Bisch off GmbH • 04.05 .2011 35
6.3.1 Charging
Charging for the first time:
To charge the batteries to their maximum capacity proceed
as follows:
• Discharge the factory-charged batteries until the LED display shows two bars.
• Charge the batteries as described below (approx. 16 h).
• Discharge the batteries again to two bars on the LED indicator.
• Finally charge the batteries as described.
Use only approved battery chargers to charge the batteries
(see Technical Data). Follow the instructions for use of the battery charger.
• Before using the battery charger check that the mains
connection is 230 V.
• Switch off the wheelchair first.
Fig. 46
Fig. 47
• Connect the battery charger to the wheelchair.
The charging jack is on the side under the control.
• Plug the mains plug of the battery charger into the
mains socket (230 V).
• The charge indicator (green) of the battery charger
shows the status of the charging process.
Yellow – battery charger is switched on
Steady – charging
Flashing 10-20 times per min. – boost charge
Flashing 5 times per min. – batteries charged
• Once charging is complete, disconnect the mains plug
and disconnect the battery charger from the wheelchair.
6.3.2 Replacing batteries
When working on the batteries be very careful, do not use
metal tools, do not touch the battery terminals and follow the
directions of the battery manufacturer.
Caution! This work should only be done by a trained
technician. Danger of electrocution!
36
Use only batteries approved for this wheelchair
(see Technical Data).
Neo
Make sure that the wheelchair is switched off before starting
to replace batteries.
• First remove the battery cover.
• Loosen the screws on the right and left.
• Now the belts that hold the battery can be released.
• Disconnect the battery cable. First the red terminal and
then the black terminal. Make sure you use insulated tools
and do not contact metal frame parts while disconnecting
the cables.
• Lift the batteries carefully out by the handles.
• Install the new batteries in their correct position and
connect the terminals. Note the correct colour-coding
(red and black).
• Secure the batteries with the belts and attach
the battery cover.
When the batteries have reached the end of their
life, i.e. they can no longer be adequately charged,
they must not be disposed of with household
rubbish. Old batteries are returned to the dealer
when new batteries are purchased and correctly
disposed of.
English
Fig. 48
7. Maintenance instructions
for dealers
We recommend having the complete wheelchair inspected by
the dealer at least once a year. If faults or defects in the wheelchair are found, it must be returned to the dealer for repair
immediately. The dealer can receive the required information,
documentation and circuit diagrams for repair and service on
request. A training program is also available for dealers.
B+B customer service is available to answer questions at
+ 49 700/6000 7070.
Bischoff & Bisch off GmbH • 04.05 .2011 37
Fig. 49
8. Disposal
If the wheelchair is no longer used and you wish to dispose
of it, please contact your dealer.
If you wish to dispose of it yourself, please
contact a local recycling company for the
disposal regulations of your jurisdiction.
9. Transfering the
wheelchair
When the wheelchair is transferred to a new owner, please include all the technical documentation with it for the new user.
The wheelchair must be inspected in accordance
with the service schedule and must be in good
condition.
10. Maintenance
Our customer service can provide a service schedule
for the wheelchair.
38
11. Warranty
Warranty claims can be made for all defects of the wheelchair that can be confirmed as due to material or manufacturing
faults.
If you make a claim under the warranty, please submit the
completed warranty certificate.
Caution! Warranty claims and product liability
claims will not be accepted if the instruction
manual is not followed and incorrectly carried
out maintenance work and also technical modifications and additions (attachments) are made
without approval by Bischoff & Bischoff.
Our wheelchair is supplied with a warranty of five years for the
frame. All other components are guaranteed for two years.
Warranty-certificate
(Please note our general business terms and conditions)
Neo
Model: Neo
Serial number*
(to be entered by dealer)
Dealer:
Date and stamp
*See the side frame for information stickers
English
Bischoff & Bisch off GmbH • 04.05 .2011 39
Bischoff & Bischoff GmbH
Becker-Goering-Strasse 13 • D-76307 Karlsbad
Tel.: +49 (0)700/6000 7070 • Fax: +49 (0)700/6000 8080
www.bischoff-bischoff.com
info@bischoff-bischoff.de
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