Bioscrypt VPROXAH4065 Users Manual

VeriProx / VeriFlex / V-PASS / V-Smart

OO PERATIONS PERATIONS MM ANUALANUAL

Notices

Veriprox

The Veri-Series line of products has been tested for compliance with all applicable international standards. The resulting approvals are listed below, and are additionally printed on the labeling located on the rear panel of the product.

The power supply offered by Bioscrypt is CE and CSA approved and UL listed.

Veriflex V-Pass

V-Smart

FCC, UL, ULC, CE FCC, UL, ULC, CE FCC, UL, ULC, CE FCC, UL, ULC, CE

FCC Information to Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Warning to Users

Warning: Changes or modifications not expressly approved by Bioscrypt Inc. could void the user’s authority to operate the equipment.

V-Smart, A Information for Users

The V-Smart, A includes a contact-less smart card reader (GemEasyLink680SL). This is a radio-transceiver with the following characteristics:

Operating Frequency Range: 13.553-13.567 MHz RF Power Rating: 0.0 Watts RF Output Impedance: 50 Ohms

V-Prox, A, H Information for Users

The V-Prox, A, H includes a HID contact-less proximity reader. This device has the following characteristics:

Transmit Frequency: 125 KHz

Excite Frequency: 125 KHz

Disclaimer

The instructions in this document have been carefully checked for accuracy and are presumed to be reliable. Bioscrypt, Inc. and its writers assume no responsibility for inaccuracies and reserve the right to modify and revise this document without notice. It is always our goal at Bioscrypt, Inc. to supply accurate and reliable documentation. If you discover a discrepancy in this document, please e-mail your comments to support@bioscrypt.com, or contact Bioscrypt Technical Support at the telephone number listed below. No part of this publication may be placed in a retrieval system, transmitted, or reproduced in any way, including, but not limited to, photograph, photocopy, computer disk or other record, without prior agreement and written permission from:

Bioscrypt Inc. 5000 Van Nuys Blvd., Suite 300 Sherman Oaks, CA 91403 Phone (818).501.3908 Fax (818).461.0843

http://www.bioscrypt.com

Trademark Disclosures

Bioscrypt has made every effort to provide disclosures when using trademarks owned by other companies. Trademarked designations appear throughout this publication. The publisher states that it is using the designations only for editorial purposes, and to the benefit of the trademark owner with no intent to infringe upon that trademark. The following trademarks are found in this manual:

• Microsoft™, and Windows 95™, Windows 98™, Windows NT™, Windows 2000™, and Windows XP™ are trademarks of the Microsoft Corporation.

• VeriProx ®, VeriFlex ®, V-PASS ®, V-Smart ®, MV1100 ®, MV1200 ® are registered trademarks of Bioscrypt, Inc.

• HID™ is a trademark of the HID Corporation.

• Motorola™ Indala™ are trademarks of the Motorola Corporation.

• MIFARE™ is a trademark of Philips Electronics N.V.

Bioscrypt Warranty Policy

Bioscrypt, Inc. warrants its products to be free from defects caused by faulty materials or poor workmanship for a period of one year from date of shipment from Bioscrypt. Bioscrypt makes no warranty that its products are fit for the use or purpose to which they may be put by the buyer, whether or not such use or purpose has been disclosed to Bioscrypt in specifications or drawings previously or subsequently provided, or whether or not Bioscrypt's products are specifically designed and/or manufactured for buyer's use or purpose.

Bioscrypt's liability is limited to replacing, repairing or issuing credit, at its option, for any products that are returned by the original purchaser during the warranty period. Bioscrypt's liability on any claim for loss or damage arising out of the sale, resale or use of any of its products shall in no event exceed the selling price of the products. The buyer is responsible for making any claims for shipment damage (evident or concealed) with the carrier. Bioscrypt must be notified within 30 days of shipment of incorrect materials.

This warranty is voided if any component, subsystem, or element of the product(s) has been subject to electrical or physical abuse, tampering (such as opening a sealed housing or removal of a product serial number tag), or improper operation as determined by Bioscrypt. This warranty is also voided for failure to comply with Bioscrypt's return procedures as given in the Bioscrypt Technical Support Guide. Any service provided by unauthorized personnel voids the warranty.

Bioscrypt offers three (3) options to our customers that have a problem with one of our products.

1) Warranty Service if the unit is covered under either the factory one-year warranty period or any extended warranty the buyer may have purchased.

2) Fee-based Service if the unit is not covered under a warranty.

3) Return for credit if less than 30 days from the original date of shipment.

Service can be provided by Bioscrypt, the manufacturer. Service can be provided by Authorized Service Representatives – contact Bioscrypt or

visit our web site (http://www.bioscrypt.com) for a service representative near you. No service can be performed without first notifying Bioscrypt.

Service can be provided by Authorized Repair Center – contact Bioscrypt or visit our web site (http://www.bioscrypt.com) for a repair center near you. No service can be performed without first notifying Bioscrypt.

Any service provided by unauthorized personnel voids the warranty. No product may be returned, whether in warranty or out-of-warranty, without first obtaining approval from Bioscrypt. No credit will be given nor repairs made for products returned without such approval as described in the Returned Merchandise Authorization procedure as given in the Bioscrypt Technical Support Guide. Products must be returned, prepaid, to a Bioscrypt service center (no C.O.D. or Collect Freight shipments will be accepted) . The

status of any product returned later than 30 days after the issuance of a return authorization will be subject to review. After Bioscrypt's examination, warranty or out-ofwarranty status will be determined. If, upon Bioscrypt's examination, a warranted defect exists, the product(s) will be repaired at no charge and shipped, prepaid, back to the buyer. If the buyer desires an airfreight or other expedited return, the product(s) will be shipped collect, charged to the buyer’s account with airfreight carrier, or charged to the buyer’s account with Bioscrypt. Warranty repairs do not extend the warranty period. Repair work is warranted for 90 days from the date of shipment. Replacement components are warranted for one year from the date of shipment . Returned product(s), whether warranty or out-of-warranty, diagnosed as "No Problem Found" will be subject to a $150 handling charge and will be returned as is, at the buyer's expense.

Privacy Statement

Bioscrypt’s unique approach to fingerprint recognition provides the maximum in user privacy protection. Instead of storing a graphic representation of the user’s finger (i.e., a picture), the VeriSeries products store a template, which is a highly processed mathematical model of the ridge pattern. This means that no direct personal data about the user is stored by the system.

Table of Contents

Notices........................................................................................................................................................1

FCC Information to Users............................................................................................................................1

Warning to Users.........................................................................................................................................1

V-Smart, A Information for Users................................................................................................................1

V-Prox, A, H Information for Users..............................................................................................................2

Disclaimer...................................................................................................................................................2

Trademark Disclosures ...............................................................................................................................3

Bioscrypt Warranty Policy ............................................................................................................................4

Privacy Statement........................................................................................................................................5

Introduction..............................................................................................................................................10

Terminology.............................................................................................................................................11

About Veri-Series Products.................................................................................................................12

About the VeriProx .....................................................................................................................................12

About the VeriFlex.....................................................................................................................................12

About the V-PASS.....................................................................................................................................12

About the V-Smart.....................................................................................................................................13

Veri-Series – Physical Layout....................................................................................................................14

Concepts of Operations........................................................................................................................16

The VeriProx..............................................................................................................................................16

The VeriFlex...............................................................................................................................................18

The V-PASS...............................................................................................................................................20

The Proximity Card....................................................................................................................................21

User Cards ..............................................................................................................................................21

Command Cards ......................................................................................................................................21

Basic System Administration.....................................................................................................................22

Enrollment ...............................................................................................................................................22

Templates................................................................................................................................................22

Multiple Readers ......................................................................................................................................23

Backing-Up Templates ..............................................................................................................................23

Lights..........................................................................................................................................................24

VeriAdmin Management Software.....................................................................................................25

Concepts of Operation..........................................................................................................................26

Transmit ID ..............................................................................................................................................26

Ports .......................................................................................................................................................26

Serial Port Settings and Baud Rates...........................................................................................26

Installing the Software...............................................................................................................................28

Setting up the ID File.................................................................................................................................29

ID File Format ..........................................................................................................................................29

Communication Settings file......................................................................................................................30

Setting up a Network..................................................................................................................................31

Icons, Commands and Drop Downs.........................................................................................................33

Template Manager..................................................................................................................................36

Edit Templates...........................................................................................................................................37

QUICK Enrollment.....................................................................................................................................38

Delete Templates.......................................................................................................................................39

Verify Template..........................................................................................................................................40

Transfer Templates ...................................................................................................................................40

Download from Unit to PC.........................................................................................................................40

Download from Unit to Smart Card............................................................................................................41

Upload from PC to Unit.............................................................................................................................42

Upload from PC to Smart Card..................................................................................................................43

Broadcast PC Template............................................................................................................................44

Edit PC Template.......................................................................................................................................46

Command Card Manager (VeriProx / VeriFlex)...............................................................................47

Administering Command Cards................................................................................................................47

Creating Command Cards .........................................................................................................................47

Reviewing Command Cards......................................................................................................................47

Removing Command Cards ......................................................................................................................48

Using Command Cards .............................................................................................................................48

Enroll Command Card ..............................................................................................................................48

Delete Command Card .............................................................................................................................49

Communication Settings......................................................................................................................50

Unit Parameter Settings........................................................................................................................51

Network Identification Number..................................................................................................................53

Global Security Threshold.........................................................................................................................53

Setting the Security Threshold...................................................................................................................53

MV1200 VeriSeries Port MODE ................................................................................................................54

Host Port Protocol......................................................................................................................................54

Host Port and Aux Port Baud Rates..........................................................................................................54

Quick COMM Test.....................................................................................................................................55

Biometric Verification.................................................................................................................................55

Finger Detect (V-PASS only!) ....................................................................................................................55

Wiegand Settings.......................................................................................................................................55

Wiegand FORMAT...................................................................................................................................55

FailString Out...........................................................................................................................................55

Alt Site Code ............................................................................................................................................55

On Fail Send Inverse Parity ......................................................................................................................56

Enable INPUT..........................................................................................................................................56

Enable OUTPUT ......................................................................................................................................56

ALWAYS OUTPUT...................................................................................................................................56

Pulse Width.............................................................................................................................................56

Pulse Interval...........................................................................................................................................56

Wiegand PASS-THRU formats ..................................................................................................................56

Creating USER DEFINED PASS-THRU Format Options.............................................................................58

AUX PORT SECURITY.............................................................................................................................60

Broadcast Parameters..........................................................................................................................61

Network Status........................................................................................................................................62

Advanced Enrollment............................................................................................................................64

LED Table Settings................................................................................................................................71

Sensor Configuration............................................................................................................................72

Update Firmware....................................................................................................................................73

Restore Factory Defaults......................................................................................................................74

Template Conversion............................................................................................................................76

Verification Action Response.............................................................................................................78

Wiegand Utilities.....................................................................................................................................79

Getting Service and Support...............................................................................................................80

Technical Support......................................................................................................................................80

Customer Service and Sales Support.......................................................................................................80

World Wide Web Site................................................................................................................................80

Appendix A – Quality and Content....................................................................................................81

Section A.1 - Basic Biometric Concepts ...................................................................................................81

Biometric Definitions.......................................................................................................................81

Scanning an Image...................................................................................................................................82

Storing User Templates on the Unit...........................................................................................................82

Section A.2 - Proper Finger Placement.....................................................................................................83

Common mistakes ....................................................................................................................................83

Image quality ...........................................................................................................................................83

Image consistency....................................................................................................................................84

Section A.3 - Using Content and Quality during Enrollments...................................................................85

False Acceptance and False Rejection......................................................................................................85

Quality.....................................................................................................................................................86

Content....................................................................................................................................................87

Content and Quality Summary ...................................................................................................................88

Recommended Enrollment Process ...........................................................................................................88

Appendix B – Understanding the BROADCAST option in RS-485 Based Networks...........89

Appendix C – V-PASS Template Differences..................................................................................90

Appendix D – V-Smart Operations.....................................................................................................92

Administrator’s Note...................................................................................................................................92

V-Smart Terminology.................................................................................................................................93

V-Smart Smart Card Placement................................................................................................................94

Section D.1 – HOST Mode versus SLAVE Mode Operation....................................................................95

Section D.2 – Transferring a Template to a Smart Card..........................................................................96

Section D.3 – Enrolling a Template Directly to a Smart Card...................................................................97

Section D.4 – Using the Smart Card Manager..........................................................................................98

Best Performance Practices / Finger placement....................................................................................105

Appendix E – V-Smart Administrator SiteKey Management....................................................106

What is a SiteKey?..................................................................................................................................106

Why do I Need a SiteKey?.......................................................................................................................106

What is the “Default” SiteKey?................................................................................................................107

Where is the SiteKey Stored?.................................................................................................................107

What is the Difference Between PRIMARY and SECONDARY SiteKeys?...........................................107

How do I Initially Set a SiteKey for V-Smarts at My Installation?...........................................................108

How do I Set the SiteKey on Individual Smart Cards?...........................................................................110

How do I Change the SiteKey if I Already Have a User Base of Previously Created V-Smart Smart

Cards?.....................................................................................................................................................111

What Happens if I FORGET My SiteKey?...............................................................................................112

What Happens if Someone Else Learns My Installation’s SiteKey?.......................................................112

What is the 1-Way Hashing Function Option In VeriAdmin for SiteKeys?.............................................113

Bioscrypt Contact Information.........................................................................................................114

Notes

Introduction

Bioscrypt, the leader in fingerprint identification and verification systems, presents the VeriProx Fingerprint Verification System. Technology by Bioscrypt has been applied in various unique applications including Access Security, Time and Attendance, Political Polling, Computer Logon, and other applications where an individual must be clearly identified as being solely responsible for specific actions.

Bioscrypt (formerly BiometricID) was founded in 1996 with a mission to provide fingerprint recognition technology with the highest degree of accuracy at a reasonable cost while still being easy to use. Bioscrypt has successfully migrated technology once found only in government or military applications, toward private industry and small businesses around the globe.

It has been known for years that each person has unique fingerprints. Using fingerprints as a means of identification ensures a unique identifier for each tracked user, and protects users from the vulnerabilities associated with lost keys or identification cards. After installing Bioscrypt’s product in your application, your company will be able to accurately identify, track, and automatically act according to each individual’s identification and permissions.

I NTRODUCTION

Terminology

This document is intended for use with Bioscrypt’s Veri-Series products. This includes the VeriProx, VeriFlex, V-PASS, and V-Smart hardware products. Although differing in

exact function, these 4 products share many common aspects. When this manual refers to the ‘VeriProx’, unless specifically stated otherwise, you can assume that the entire Veri-Series is being described.

This document also refers to Bioscrypt’s MV1100 and MV1200. The MV1100/MV1200 is the internal hardware biometric engine that is the core of all Veri-Series products. This circuit board contains the DSP processor, support hardware, and interface to a variety of

fingerprint sensors. The MV1100/MV1200 also contains firmware. The firmware is the low level software that controls the mathematical instructions that perform the actual

fingerprint enrollment and verification processes.

T ERMINOLOGY

About Veri-Series Products

About the VeriProx

Bioscrypt’s VeriProx combines patented fingerprint verification technology with an industry-standard proximity card reader in a mullion-mountable case. This ensures greater security for the card issuer and the card user. Requiring that the fingerprint of the person seeking entry matches the identity of the cardholder eliminates access via lost or stolen proximity cards. Suitable for both standalone and network use, the system works with existing 26-bit proximity card infrastructures.

The unit operates in conjunction with administration software hosted on a PC. Once installed users simply present their identification cards when entering the secure area and then touch a fingertip to the recessed area on top of the unit. The system validates their fingerprint against a previously enrolled template stored in flash memory.

The VeriProx system provides security features that can minimize fraud and can tolerate changes to the user’s finger like scarring or swelling. The VeriProx returns accurate pass and fail decisions in 99.99% of all cases.

ABOUT V ERI-SERIES PRODUCTS

Each VeriProx unit stores thousands of fingerprint templates, in a non-volatile memory. Response time is less than five seconds for fingerprint enrollment and less than

1.5 secon ds for fingerprint verification. The system is compact, versatile, and configured

to allow standalone, PC-connected, and multiple-unit operation.

About the VeriFlex

Bioscrypt’s VeriFlex includes all features found in the VeriProx except it does not include the internal proximity card reader. External connections to Wiegand devices still exist and allow the VeriFlex to be added to installations that already have supported Wiegand devices installed. Whereas the VeriProx can operate as a standalone device, the VeriFlex requires an external device (such as an external Wiegand reader or PC) that initiates enrollment, verification, and template administration activities.

About the V-PASS

Bioscrypt’s V-PASS is similar in construction to the VeriFlex but incorporates an entirely different biometric algorithm. Whereas the VeriProx and VeriFlex will perform a 1:1 matching verification where an ID number is required, the V-PASS performs a searching algorithm that will compare the user’s fingerprint with every stored template to find a potential match. This ability removes the requirement of telling the unit the ID number to verify. With the V-PASS, the user simply places their finger on the sensor, and a PASS / FAIL is determined. No external or internal Wiegand input device is required. Once the fingerprints are enrolled on the unit, the V-PASS can operate in a standalone mode. A VPASS can still be connected to Wiegand Input devices similar to a VeriFlex. If a recognized Wiegand signal is received identifying an ID number, the V-PASS will perform a simple 1:1 verification and not a searching operation. PLEASE NOTE: the V-PASS

ABOUT V ERI-SERIES PRODUCTS

fingerprint templates are different the smaller VeriProx and VeriFlex fingerprint templates. Please see Appendix C for further details.

About the V-Smart

Bioscrypt’s V-Smart provides all the capability of the Veriflex and includes an internal smart card reader. Fingerprint templates are securely stored on a smart card rather than the reader and carried by the employee or user . This allows for an unlimited population of users. The smart card is presented to the V-Smart and the template is read from the smart card and verified against the employee’s live image. Storing the template on the smart card allows the V-Smart to have an unlimited user base and removes the need for a physically-wired network. Wiegand communication formats of up to 64 bits can also be stored on the smart card and optionally used with a Wiegand device.

Veri-Series – Physical Layout

Front LED

Ridge

Power On

Light

Bottom

(closed)

Locking

RJ-11

Auxiliary

Top LED

Sensor

Lock

ABOUT V ERI-SERIES PRODUCTS

(power on)

Aux Port

Cover

Figure 1: Top View Figure 2: Bottom View

Port

Screw

Figure 3: Bottom Panel – closed Figure 4: Bottom Panel – open

Mounting

Plate

Part and Serial

Pigtail

Number Tag

Connector

Figure 5: Veri-Series Unit and Mounting Plate

For additional information on installing and connecting your Veri-Series unit,

please refer to the VeriProx Installation Manual .

Concepts of Operations

The VeriProx

The VeriProx integrates an industry-standard proximity card reader with Bioscrypt’s MV1100 fingerprint verification technology. A typical operation is described below.

• A user waves the proximity card near the front of the VeriProx.

• The ID number is read from the internal proximity card reader.

• The ID is transferred to the MV1100.

o If the ID is invalid, the LED on the top of the VeriProx will glow red. o If the ID presents a valid previously enrolled template, the LED on

the top of the reader will glow amber; indicating the user should place their finger on the sensor on the top of the reader.

• The User should place the correct finger on the scanner using the Bioscrypt Ridgelock.

CONCEPTS OF O PERATIONS

• The amber light will turn off, signaling the finger can be removed.

• The scanned image is compared with the data that is stored under the ID

number in the memory of the VeriProx.

o If the verification is positive, the top LED will glow green and the unit

will emit an audible beep.

o If the authentication fails, the LED will glow red and no beep will be

generated.

• When authentication is successful a Wiegand string that contains the site code and ID number read from the proximity card is sent out for use by a standard door controller.

• Optionally, the VeriProx can be configured to send out a pre-determined “failure” ID whenever an unsuccessful verification occurs. An additional option allows the site code to be replaced with another number.

The VeriProx has several communication options . It is equipped with both a Host port and an auxiliary port . The Host port may be configured to operate in RS-232 mode or RS-485 mode. The auxiliary port is always set to RS-232. The Host port connections are made through the wiring pigtail on the back of the reader. The auxiliary port is accessed from an RJ-11 jack that is hidden under a door on the bottom of the VeriProx. This door is held shut with a security screw.

CONCEPTS OF O PERATIONS

The VeriProx can be used as a stand-alone reader or multiple units can be configured on an RS-485 network. The manner in which you choose to install the VeriProx will determine which communications settings are most convenient for your configuration. Certain administrative functions are common to any installation. You must have a way to “enroll” users into the system, that is, you must be able to associate their fingerprint data with a specific proximity card ID number. You must have a way to distribute this user information to all other readers in your installation. The VeriAdmin Management Software is provided for this purpose.

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Bioscrypt VPROXAH4065 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual