Bioscrypt 4GFLEXP, 4GSTNP, 4GSTNH, 4GFLEXG, 4GSTNG User Manual

...

Installation Guide

Bioscrypt® V-Station™ 4G

Bioscrypt

V-Flex™ 4G

Document Version 1.0

under licenses restricting their use, copying, distribution, and de-com pilation. No part of this produ ct or related documentation may be reproduced in any form by any means without written permission from L-1 Identity Solutions and its licensors, if any.

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Inc. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders or manufacturers.

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IMPORTANT—Please refer to the L-1 Identity Solutions End User License Agreement document and read it carefully before using any L-1 Identity Solutions software on your computer. This document contains important information about your legal rights.

Notices

The Veri-Series 4G line of products have been tested for compliance with all applicable international standards. The resulting approvals are listed below, and are additionally printed on the labelling located on the rear panel of the product. V- Flex 4G FCC, CE V- Station 4G FCC, CE

FCC Information to Users

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003.

Applicable only to V-Station 4G series product: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements, it must be installed and operated in accordance with provided instructions. The unit requires minimum 20cm (8inch) spacing between the unit and all person’s body (excluding hands and feet) during wireless modes of operation.

CE Information to Users

Notices

All Veri-Series 4G devices have the CE mark, for compliance with CISPR22/EN55022 requirements. For European Union (EU) countries, V-Flex 4G and V- Station 4G are compliant with CE under the R&TTE Directive, related to the radio transceivers that are part of their design.

Warning to Users

Caution: Changes or modifications not expressly approved by Bioscrypt Inc. could void the user’s

authority to operate the equipment.

Table of Contents

1. Introduction ........................................................................................................................................ 1-2

1.1. Symbols Used in this Guide ............................................................................................... 1-2

1.2. Product Overview ............................................................................................................... 1-3

1.2.1. V-Station 4G ...................................................................................................... 1-3

1.2.2. V-Flex 4G ........................................................................................................... 1-4

1.3. Sensors .............................................................................................................................. 1-5

1.3.1. UPEK TCS1 ....................................................................................................... 1-5

1.3.2. UPEK TCS2 ....................................................................................................... 1-5

1.3.3. Secugen Optical ................................................................................................. 1-5

1.4. Device Dimensions ............................................................................................................ 1-6

1.4.1. V-Station 4G ...................................................................................................... 1-6

1.4.2. V-Flex 4G ........................................................................................................... 1-7

1.5. Safety Precautions ............................................................................................................. 1-8

1.5.1. Grounding .......................................................................................................... 1-8

1.5.2. Electro-Static Discharge .................................................................................... 1-8

1.5.3. Device Handling Guidelines ............................................................................... 1-8

2. Planning the Installation ..................................................................................................................... 2-2

2.1. Recommended Steps for a Successful Installation ........................................................... 2-3

2.2. Requirements ..................................................................................................................... 2-4

2.2.1. Hardware Requirements .................................................................................... 2-4

2.2.2. Computer Requirements .................................................................................... 2-4

2.2.2.1. SecureAdmin Server Requirements .................................................... 2-4

2.2.2.2. SecureAdmin Client Requirements ..................................................... 2-4

2.2.2.3. Microsoft .Net 3.5 Requirements ......................................................... 2-4

2.2.2.4. Supported Operating Systems ............................................................ 2-5

2.2.2.5. SQL Server 2005 Express Edition........................................................ 2-5

2.2.2.6. Oracle 10G Express ............................................................................ 2-5

2.2.3. Network Requirements ...................................................................................... 2-5

2.2.4. Software Requirements ..................................................................................... 2-5

2.3. Unpack Equipment ............................................................................................................. 2-6

2.3.1. Parts List ............................................................................................................ 2-6

2.4. Choosing the Install Location ............................................................................................

2.5. Plan Device Network .......................................................................................................... 2-8

2.6. Choose Network Type ....................................................................................................... 2-9

2.6.1. RS-232 ............................................................................................................... 2-9

2.6.2. RS-485 ............................................................................................................... 2-9

. 2-7

iii

Table of Contents

2.6.2.1. RS-485 Cable Specification ............................................................. 2-10

2.6.2.2. RS-485 Cable Lengths ..................................................................... 2-10

2.6.2.3. RS-485 Network Topology ............................................................... 2-10

2.6.3. Ethernet ........................................................................................................... 2-11

2.6.4. Wireless Network Design Considerations ....................................................... 2-11

2.7. Choose Power Source .................................................................................................... 2-12

3. Install Software ................................................................................................................................... 3-2

3.1. SecureAdmin Server .......................................................................................................... 3-2

3.1.1. Repairing an Installation of SecureAdmin Server .............................................. 3-7

3.1.2. Uninstalling SecureAdmin Server ...................................................................... 3-7

3.1.3. Upgrading an Installation of SecureAdmin Server ............................................. 3-7

3.2. SecureAdmin Client ........................................................................................................... 3-8

3.2.1. Modifying an Installation of SecureAdmin Client ............................................ 3-12

3.2.2. Repairing an Installation of SecureAdmin Client ............................................ 3-12

3.2.3. Uninstalling SecureAdmin Client .................................................................... 3-12

3.2.4. Upgrading an Installation of SecureAdmin Client ........................................... 3-13

4. Install Hardware ................................................................................................................................. 4-2

4.1. Wall Mounting Schemes .................................................................................................... 4-2

4.2. Installing a Mounting Plate ................................................................................................. 4-2

4.3. Installation Hardware ......................................................................................................... 4-5

4.4. Attach Device to Mounting Plate ........................................................................................ 4-5

4.5. Connect Device to Earth Ground ....................................................................................... 4-6

4.6. Connect Device to Power Source ...................................................................................... 4-7

4.7. Connect Device to Network ............................................................................................... 4-9

4.7.1. Ethernet Network Connections .......................................................................... 4-9

4.7.2. RS-232/RS-485 Network Connections .............................................................. 4-9

4.7.3. Wireless Network Connections ....................................................................... 4-11

4.8. Connect Device to Door .................................................................................................. 4-12

4.9. Aux Port .......................................................................................................................... 4-14

4.10. Install Ferrite Core ........................................................................................................ 4-15

5. System Start-up Procedures .............................................................................................................. 5-2

5.1. System Start-up Overview .................................................................................................

5-2

5.2. Device Configuration Check .............................................................................................. 5-2

5.3. RS-232 to RS-485 Converter Ground Fault Check ........................................................... 5-3

5.4. Device Ground Fault Check................................................................................................ 5-3

6. Configure Device................................................................................................................................. 6-2

6.1. Register Device................................................................................................................... 6-2

Table of Contents

7. Maintenance and Cleaning................................................................................................................. 7-2

7.1. Field Maintenance............................................................................................................... 7-2

7.1.1. Disarming the Tamper Protection ...................................................................... 7-2

7.1.2. Replacing the Sensor ......................................................................................... 7-3

7.1.2.1. V-Flex 4G ............................................................................................ 7-3

7.1.2.2. V-Station 4G ........................................................................................ 7-5

7.1.3. Calibrating the Sensor ....................................................................................... 7-7

7.2. Cleaning ............................................................................................................................. 7-9

8. Troubleshooting .................................................................................................................................. 8-2

8.1. Installation Error Messages ................................................................................................ 8-2

8.1.1. Error 1303 - Insufficient Privileges ..................................................................... 8-2

8.1.2. Error 27552 - Error Creating Database .............................................................. 8-3

8.1.3. Invalid Password ................................................................................................ 8-4

8.1.4. Error 27502 - User Not Associated with Trusted SQL Server ........................... 8-5

8.1.5. Error 27502 - SQL Server Does Not Exist ......................................................... 8-6

8.1.6. Insufficient System Memory ............................................................................... 8-7

8.1.7. Out of Disk Space .............................................................................................. 8-8

9. Company Contacts.............................................................................................................................. 9-1

9.1. Registering your Product .................................................................................................... 9-1

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Table of Contents

List of Tables

Table 2-1: Communications Network Comparison ................................................................................ 2-9

Table 2-2: Category 5 Cable Characteristics ...................................................................................... 2-10

Table 2-3: V-Station 4G and V-Flex 4G Power Requirements ........................................................... 2-12

Table 4-1: PoE Pin Assignments ........................................................................................................... 4-9

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List of Tables

List of Acronyms

These acronyms and abbreviations are used in this document: A Ampere

ABS Acrylonitrile Butadiene Styrene AC Alternating Current AUX Auxiliary AWG American Wire Gauge CAT-5 Category 5 CD Compact Disc CISPR Comité Internationale Spécial des Perturbations Radioelectrotechnique COM Common DC Direct Current DPI Dots per Inch ESD Electro-Static Discharge FCC Federal Communications Commission FPF Finger Placement Feedback GB Gigabyte GND Ground Hz Hertz I/O Input/Output ID Inner Diameter kV Kilovolt LCD Liquid Crystal Display LED Light Emitting Diode MAC Media Access Control mA Milliamp MB Megabyte N.C. Normally Closed N.O. Normally Open NEG Negative OD Outer Diameter PC Personal Computer PDF Portable Document Format pF Picofarad POS Positive PoE Power Over Ethernet QVGA Quarter Video Graphics Array RAM Random Access Memory RoHS Restriction of Hazardous Substances TFT Thin Film Transistor UPS Uninterruptible Power Supply USB Universal Serial Bus VAC Volts Alternating Current VDC Volts Direct Current W Watt

List of Acronyms

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List of Acronyms

xii

Glossary

Administrator - A user who is authorized to manage the settings and user information of a fingerprint reader. Administrators can enroll or delete users and change device settings.

Single Door Access Control - The capability of controlling/monitoring all functions related to a single entry/exit point.

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Glossary

xiv

Introduction

CHAPTER 1 - INTRODUCTION

Chapter Overview

This chapter provides an introduction to the V-Station 4G and V-Flex 4G devices, their specifications and features, and safety guidelines that should be observed when using or handling the devices.

Chapter Index

1. Introduction ........................................................................................................................................ 1-2

1.1. Symbols Used in this Guide ............................................................................................... 1-2

1.2. Product Overview ............................................................................................................... 1-3

1.2.1. V-Station 4G ...................................................................................................... 1-3

1.2.2. V-Flex 4G ........................................................................................................... 1-4

1.3. Sensors .............................................................................................................................. 1-5

1.3.1. UPEK TCS1 ....................................................................................................... 1-5

1.3.1. UPEK TCS2 ....................................................................................................... 1-5

1.3.1. Secugen Optical ................................................................................................. 1-5

1.4. Device Dimensions ............................................................................................................ 1-6

1.4.1. V-Station 4G ...................................................................................................... 1-6

1.4.2. V-Flex 4G ........................................................................................................... 1-7

1.5. Safety Precautions ............................................................................................................. 1-8

1.5.1. Grounding .......................................................................................................... 1-8

1.5.2. Electro-Static Discharge .................................................................................... 1-8

1.5.3. Device Handling Guidelines ............................................................................... 1-8

1-1

Introduction

1. INTRODUCTION

This manual provides step-by-step procedures for installing a Bioscrypt V-Station 4G or V-Flex 4G device. It covers the entire process of physically installing the device, making the necessary power, ground, and network connections, and registering the device in SecureAdmin. Instructions for field repairs and cleaning are also provided.

1.1. SYMBOLS USED IN THIS GUIDE

The symbols shown below are used throughout this manual. They denote special issu es the user might encounter. Their definitions are given below.

DANGER

This symbol denotes a danger condition that may cause death or excessive damage to property.

WARNING

This symbol denotes a warning condition that may cause severe injury or major damage to property.

CAUTION

This symbol denotes a cautionary condition that may cause injury or minor damage to property.

NOTICE

This symbol denotes a situation needing additional advice to avoid incorrect usage.

1-2

RODUCT OVERVIEW

1.2. P

Introduction

Finger Scan

Ridge-Lock™

Power Indicator

LED

Optional Internal Smart Card or Proximity Reader

1.2.1. V-S

Sensor

TATION 4G

Tricolor Pass/Fail Indicator LEDs

(Amber/Off/Green/Red)

2.5” backlit TFT LCD (QVGA, 16 million color)

Function Keys

Navigation Keypad

Housing

Illuminated Keypad

USB Port

Figure 1-1: V-Station 4G Device

1-3

Introduction

1.2.2. V-F

LEX 4G

Finger Scan

Ridge-Lock™

Tricolor Pass/Fail Indicator LEDs

(Amber/Off/Green/Red)

Sensor

Power Indicator LED

Optional Internal Smart Card or Proximity Reader

Housing

USB Port

Figure 1-2: V-Flex 4G Device

1-4

1.3. S

Introduction

ENSORS

The V-Station 4G and V-Flex 4G devices offer three types of sensor interfaces.

1.3.1. UPEK TCS1

Key Features:

• Active Capacitive Fingerprint sensing

• 256 x 360 Sensor Array 508 DPI

• +/- 15kV Air ESD Resistance

Figure 1-3: UPEK TCS1 Sensor

1.3.1. UPEK TCS2

Key Features:

• Active Capacitive Fingerprint sensing

• 208 x 288 Sensor Array 508 DPI

• +/- 15kV Air ESD Resistance

Figure 1-4: UPEK TCS2 Sensor

1.3.1. S

Figure 1-5: Secugen Optical Sensor

ECUGEN OPTICAL

Key Features:

• Optical Fingerprint sensing

• 258 x 336 Sensor Array 500 DPI

• +/- 15kV Air ESD Resistance

1-5

1.4. DEVICE DIMENSIONS

Introduction

1.4.1. V-S

TATION 4G

164.58

73.04

159.38

All dimensions in millimeters (mm).

Figure 1-6: V-Station 4G Dimensions

1-6

Introduction

1.4.2. V-F

LEX 4G

98.00

89.14

30.00

70.53

158.67

67.50

30.00

All dimensions in millimeters (mm).

Figure 1-7: V-Flex 4G Dimensions

1-7

Introduction

1.5. S

AFETY PRECAUTIONS

Below are safety precautions that should be observed when operating or installing a device.

1.5.1. G

ROUNDING

The device's ground connection must be properly connected to avoid damage by Electro-Static Discharge (ESD). The effects of ESD can degrade or destroy semiconductor junctions of an electronic device. Earth Ground (EGND) is a lowimpedance path to earth for the purpose of discharging lightning, static, and radiated energy, and for maintaining the main service entrance at earth potential. Consult your local electrical codes for guidelines.

1.5.2. E

LECTRO-STATIC DISCHARGE

Bioscrypt recommends that Administrators inform Users of these points during the enrollment process:

• Always use the Ridge-Lock to position a finger before touching the sensor.

• Always stand on the ESD-dissipative floor covering (if installed).

• Do not touch other people or objects when touching the sensor.

• Always maintain at least 12 inches of space around yourself when touching the

sensor.

• Do not allow articles of clothing to touch the sensor.

Bioscrypt recommends that Installers always follow these points (in addition to the points listed above):

• When installing or working on a unit, always use a grounding wrist-strap that is connected to a quality Earth ground.

• Check the device's cabling for ground faults.

• Ensure that the device's ground connection (located on the rear of the device) is

connected to a quality Earth Ground.

1.5.3. D

Do not install the device in locations where the device would be exposed to direct sunlight, high levels of relative humidity, particulate matter, or flammable vapors.

Do not install the device near radiators or other heat sources. Do not allow magnetic objects to come within close proximity to the device. Strong

magnetic fields might damage the device. Do not let liquids contact the device. Do not attempt to alter the device for any reason. Modifications will void the product

guarantee. Do not attempt to disassemble the device in any way beyond what is necessary for

sensor field replacement. Do not use the device for any purpose other than for what it was designed.

EVICE HANDLING GUIDELINES

1-8

Introduction

Do not plug any equipment into the USB port other than flash memory devices. Do not allow users to place or hang objects on the device, such as coffee cup s or

purses. Do clean the device regularly to remove dust, grime, and fingerprint residue. Do instruct users how to present a fingerprint correctly.

1-9

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Introduction

1-10

Planning the Installation

Chapter 2 - Planning the Installation

Chapter Overview

This chapter details how to plan a successful installation, recommended steps, and explains the hardware and software components of typical setup scenarios.