Binatone Electronics SCOUT2500 User Manual
User’s Guide
Wearable Pet Tracker with GPS and mobile network
Model: SCOUT2500
The features described in this User's Guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Pet Tracker!
Thank you for purchasing the Motorola Pet Tracker. With SCOU T2500 you
will always see where your dog or cat is located, safely around the house or
patrolling the streets. Set a Geo fence for your pet, and receive alerts on
your smart device if he or she leaves the defined perimeter.
Please retain your original dated sales receipt for your records.
For warranty service of your Motorola product, you will need to provide
a copy of your dated sales receipt to confirm warranty status. Registration
is not required for warranty coverage.
For product related questions, please call:
+44 (0) 844 557 0890 (UK only)
+44 (0) 8187 62092 (ROI)
On the Web: www.motorolahome.com
This User Guide provides you with all the information you need to get the
most from the product and is accurate at the time it was completed. As
part of our ongoing effort to improve our products, features and on-screen
displays may change from time to time.
We recommend you to visit our website www.motorolahome.com to
get the latest User Guide.
Before using this product:
• Visit our website www.motorolahome.com to get the latest User
Guide.
• Read and follow the instructions in the User Guide along with the
Safety Instructions on page 6.
• Upgrade the product’s app and firmware (see page 29).
Got everything?
• 1 x Pet Tracker (with integrated battery)
• 2 x Silicone Cover
• 1 x Power Adapter for the Pet Tracker
• 1 x User Guide
Overview of the Pet Tracker
1
2
3
4
1. LED indicator
2. Temperature sensor
3. Power On/Off button
(with waterproof cover)
4. Micro USB Charging Socket
(with waterproof cover)
How the Pet Tracker works
The mobile network enabled Pet Tracker is integrated with GPS and
temperature sensor. It offers a quick and easy way for you to track the location
of your dog and receive notifications when they escape from the vir tual fence.
The Pet Tracker sends alerts to your smart device through an App called
"Hubble for Motorola Petcam".
Free 1-year Subscription for Mobile Network Connection
The Pet Tracker comes with a free 1-year subscription for mobile network
connection.
Important guidelines when using the Pet Tracker
• Do not make your dog wear the Pet Tracker for more than 12 hours
continuously to avoid skin irritation.
• Do not connect a leash to the Pet Tracker.
• When connecting a separate collar for the leash, make sure that it does not
add pressure on the Pet Tracker.
• Check the contact area on your dog’s neck for signs of irritation. If there is
a rash or sore, discontinue use until the skin is completely healed. See a
veterinarian if the condition persists.
• Use of other 2.4 GHz products, such as other wireless networks,
Bluetooth
product. Keep the Pet Tracker away from these types of products, or turn
them OFF if they appear to be causing interference.
• Always ensure that you have a mobile connection available.
®
systems or microwave ovens may cause interference with this
Table of contents
1. Safety Instructions..................................................................................... 6
2. System Requirements ............................................................................... 7
3. Basic Setup ................................................................................................ 8
3.1 Charge the Pet Tracker...............................................................................8
3.2 Fit the Silicone Cover Over the Pet Tracker ..............................................8
3.3 Fit the Pet Tracker on your Dog’s Neck .....................................................9
3.4 Power On/Off the Pet Tracker..................................................................10
3.5 Behaviour of the Status Indicator LED......................................................10
4. Connecting Devices................................................................................ 11
4.1 User Account and Pet Tracker Setup on Android™ Devices..................12
4.2 Connect the Pet Tracker to another Android™ Device..........................13
4.3 Add another Pet Tracker to your Hubble Account ..................................13
4.4 User Account and Pet Tracker Setup on iOS® Devices...........................14
4.5 Connect the Pet Tracker to another iOS® Device...................................15
4.6 Add another Pet Tracker to your Hubble Account ..................................15
5. Overview of the Features in Hubble App...............................................16
5.1 Using the Pet Tracker when connected to the Mobile Network .............17
5.2 Pet Tracker Settings ..................................................................................19
5.3 Account Settings .......................................................................................21
5.4 Reset or remove a Pet Tracker from your Hubble Account.....................22
6. App and Firmware Upgrades.................................................................. 23
6.1 App Upgrade.............................................................................................23
6.2 Firmware Upgrade....................................................................................23
7. Disposal of the Device (Environment)....................................................24
8. Cleaning and Care .................................................................................. 25
9. Help..........................................................................................................25
10. Troubleshooting ......................................................................................26
11. General Information ................................................................................30
12. Technical Specifications .........................................................................35
ENGLISH
Table of contents 5
1. Safety Instructions
WARNING:
As with any electrical device, supervision of your pet's usage should be
exercised until your pet is acclimated to the product. If your pet is prone
to chewing, we strongly recommend that you keep this and all other
electrical devices out of its reach.
RISK OF SKIN DAMAGE
• Determine a proper fit of the Pet Tracker on your dog’s neck.
If worn for too long or the fit is too tight, it may cause skin damage.
• Check your dog’s neck area daily for signs of skin irritation.
• Discontinue use immediately if a rash or sore is found on the neck area.
• AVOID wearing for more than 12 continuous hours a day.
• Clean your dog’s neck area and the Pet Tracker with a soft damp cloth
weekly.
WARNING
This Pet Tracker is compliant with all relevant electromagnetic field standards
and is, when handled as described in the User’s Guide, safe to use. Therefore,
always read the instructions in this User’s Guide carefully before using the
product.
• This product is not a toy. Do not allow children to play with it.
• This product is not a substitute for responsible supervision of your dog.
• Test this product and all its functions so that you are familiar with it prior to
actual use.
• Only use the Power Adapter provided.
• Do not use other power adapters as this may damage the device.
• Never use extension cords with Power Adapters.
• Do not touch the plug contacts with sharp or metal objects.
• Keep this User's Guide for future reference.
6 Safety Instructions
2. System Requirements
Android™ System
• Version 4.2 or above
®
iOS
• Version 7.0 or above
ENGLISH
System Requirements 7
3. Basic Setup
It takes about 6 hours to fully
charge the battery pack for
the first time.
3.1 Charge the Pet Tracker
1. Connect the power adapter to a mains power socket and insert the plug
into the micro USB socket on the Pet Tracker. Only use the supplied power
adapter (5V DC / 1000mA) with the Micro USB plug.
2. The status indicator LED lights up solid red, which indicates that it is
charging.
Note
Only use the enclosed power adapter (5V DC / 1000mA).
The average battery life is up to 5 days, depending on how often you use it. The
Pet Tracker send alerts to the App when battery is low. To conserve battery life,
press and hold the POWER KEY to switch off the Pet Tracker when it is not in
use.
3.2 Fit the Silicone Cover Over the Pet Tracker
The silicone cover is moulded to form and fit tightly over the Pet Tracker.
Make sure that the section that is marked with a power button fits right over the
power button of the Pet Tracker so that you can operate the power button easily
through the cover.
8 Basic Setup
3.3 Fit the Pet Tracker on your Dog’s Neck
1. Have your dog stand in a balanced position on a flat,
even surface.
2. Put the strap over your dog’s neck, centering the
Pet Tracker underneath its neck and making sure
that the Motorola logo is upright facing you.
3. String the end of the strap through the strap buckle.
4. Pull the end of the strap until the desired level of
tightness is reached and push the retainer bar
through the nearest strap hole, then insert the strap
through the remaining strap buckle to secure it.
5. Check to ensure that the Pet Tracker is in the centre
underneath the neck of your dog.
6. Check the fit again after your dog has worn the Pet Tracker for several
minutes or as your dog gets more comfortable with it.
Note
The Pet Tracker should fit snugly on your dog’s neck such that you can only fit
two fingers underneath it. It should not be able to rotate around the neck.
ENGLISH
Basic Setup 9
3.4 Power On/Off the Pet Tracker
To power on the Pet Tracker, press and hold the POWER KEY for about
3 seconds. The LED lights up in solid green.
To power off the Pet Tracker, press and hold the POWER KEY for at least
3 seconds. The LED lights up in solid green before it goes off.
3.5 Behaviour of the Status Indicator LED
LED Behavior Description
Flashes Blue Device is connecting to mobile network.
Solid Blue Device is now connected to mobile network.
Flashes Green
Flashes Green (very
slowly)
Solid Green When switching the device ON/OFF.
Solid Red Device is charging when switched ON.
Note
All LEDs will cease to flash after 10 minutes of continuous flashing in any mode.
Device is searching for network connection.
Device is now idle.
10 Basic Setup
4. Connecting Devices
Pet Tracker
Hubble Service
Access your Pet
Tracker locally by
2.4Ghz wireless.
Receive alerts from
your Pet Tracker
from any
compatible
Android
TM
or iOS®
device remotely.
How does it work?
When a user tries to access the Pet Tracker, the Hubble server will authenticate
the user’s identity before it grants access to the Pet Tracker.
Important
Make sure that the battery level is more than 70% or the power adapter is
plugged in before starting installation. To check battery level, see “Pet Tracker
Settings” on page 19.
Setup
• Connect the power adapter to a mains power socket and insert the plug into
the micro USB socket on the Pet Tracker.
• Press and hold the POWER KEY for about 3 seconds to switch it on.
When switched on, the LED lights up in solid green.
Note
You can only setup via a compatible smart device, such as smartphone or
tablet, and not via a PC.
Connecting Devices 11
ENGLISH
4.1 User Account and Pet Tracker Setup on Android™ Devices
What you need
• Pet Tracker
• Pet Tracker Power Adapter
• Device with Android™ system version 4.2 and above
4.1.1 Download Hubble for Motorola Petcam App
• On your Android™ device, go to Google Play™ Store to search for "Hubble
for Motorola Petcam".
• Download "Hubble for Motorola Petcam" App from Google Play™ Store
and install it on your Android™ device.
4.1.2 Run Hubble for Motorola Petcam App on Android™ Device
• Ensure that your Android™ device is connected to your Wi-Fi® router.
• Run "Hubble for Motorola Petcam" App.
• Tap Get Started, enter your account information, read through the Terms of
Service, then select "I agree to the Terms of Use" before you tap Create
account.
Note
If you already have a Hubble App account, please select Already have an
Account? to go to the next step.
4.1.3 Power On the Pet Tracker
• Connect the power adapter to a mains power socket and insert the plug into
the micro USB socket on the Pet Tracker.
• Press and hold the POWER KEY for about 3 seconds to switch it on.
• When switched on, the LED lights up in solid green.
12 Connecting Devices
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