The features described in this guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Smart Monitoring Companion!
Thank you for purchasing the Smart Monitoring Companion.
Thank you for purchasing the Smart Monitoring Companion. Now you can hear
your baby sleep in the room or you can monitor your older children in their
playroom. You can install the Companion only from your iPhone®/iPad® or
Android™ devices and hear the Audio Stream from your PC or Notebook, as
well as from your iPhone®/iPad® or Android™ devices.
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
E-mail: support@motorolastore.com
On the Web: www.motorolastore.com
This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on pages 5 - 6 before you install the unit.
Inside the Box
1 x Wi-Fi® Camera Unit
•
1 x Quick Start Guide
•
Overview of the
Smart Monitorin
1
2
3
4
5
6
7
g Companion
1. Night Light
Lights in Amber color for local.
Flashs when in pairing mode.
2. Speaker
3. Power Indicator
Lights in Green when plug the device into power socket.
4. Power Plug
5. Night Light button
Press to turn on/off the nightlight.
6. PAIR button
Press and hold for 3s to enter to pairing mode.
Press and hold for more than 20s to de-register from Smart Nursery App
and reset to factory default.
7. Volume buttonsolume buttons
Press to decrease/increase speaker volume.
Important guidelines for installing your Smart Monitoring Companion Unit
•
Use of other 2.4 GHz products, such as other wireless networks, Bluetooth®
systems or microwave ovens may cause interference with this product. Keep
the Wi-Fi® Companion Unit away from these types of products, or turn them off
if they appear to be causing interference.
Always ensure that you have a good Wi-Fi® connection available.
Presence of un-insulated "dangerous vo ltage" within the product’s
enclosure that may be of sufficient magnitude to constitute a risk
of electric shock to persons.
ENGLISH
Presence of important operating and maintenance (servicing) instructions in
the literature accompanying the appliance.
This digital audio baby monitor is compliant with all relevant standards
regarding electromagnetic fields and is, when handled as described in the
User’s Guide, safe to use. Therefore, always read the instructions in this User’s
Guide carefully before using the device.
• The socket outlet shall be installed near the equipment and shall be easily accessible.
• Determine a location for the baby monitor that will provide the best audio reception
of your baby in his cot.
• NEVER place the baby monitor within the cot.
• Adult assembly is required. Keep small parts away from children when assembling.
• This product is not a toy. Don’t allow children to play with it.
• This baby monitor is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
• Do not cover the baby monitor with a towel or blanket.
• Test this monitor and all its functions so that you are familiar with it prior to actual use.
• Do not use the baby monitor near water.
• Do not install the baby monitor near a heat source.
CAUTION
In order to reduce the risk of fire or electrical shock, do not expose the device to
water or humidity. Never disassemble the device. Opening the casing is
dangerous and will invalidate the warranty.
Main plug is used as disconnect device and it should remain readily operable
during intended use. In order to disconnect the apparatus from the mains
completely, the mains plug should be disconnected from the mains socket
outlet completely.
WARNING:
Safety Instructions
5
2.Getting Started
2.1 Connecting to the power supply
The Smart Monitoring Companion powers on automatically when it is
connected to the power supply.
1 Choose a proper location with easy access to the electrical outlet.
2. Plug the Companion Unit into the suitable power outlet in your baby’s
room.
Ensuring sufficient clearance is given for it to detect sound and no
more than 3 feet from the baby crib.
3. The Power LED lights up in Green for approximately 5 seconds.
6
Getting Started
3.Using the Smart Monitoring Companion
Please read these instructions carefully, and be aware that this Companion
Unit is only intended as an aid. It is not a substitute for responsible, correct
parental supervision.
3.1 Set nightlight
The nightlight feature is for giving the room a soft glow so the baby can be
observed without disrupting it with bright lights.
1. When the nightlight is off, press to turn it on.
2. When the nightlight is on, press to turn it off.
3.2 Adjust speaker volume
There are 5 volume levels on the parent unit, including volume off.
Press
respectively, the sound level will be detected on your iPhone®/iPad® or
Android™ devices that paired.
to increase or to decrease the volume of the parent unit
ENGLISH
Using the Smart Monitoring Companion
7
4.System Requirements
Smartphones / Tablets: Android™ and iOS® only.
Minimum requirement: iOS 8.0, Android 5.0 or above.
For more information, please visit: https://hubbleconnected.com/
requirements
8
System Requirements
5.Connecting Devices
How does it work?
MBP162CON
NECT
When a user tries
to access the Comanion Unit, our secure server
Wi-Fi Router
Access your
Dream Machine
locally
Receive notification from
any compatible device
remotely
authenticates the user’s identity and permits access to the Camera.
5.1 Setup
Plug the Smart Monitoring Companion into an electrical outlet and the Unit
will be automatically on, make sure the Unit must be within range of the WiFi® router with which you want to connect. Make sure the password of the
router is available for entering during the in-app setup process.
Note: If your Companion Unit is moved from one router (e.g. home)
to another (e.g. office) or you have setup issues, then the Unit must
be reset.
Press and hold PAIR button for more than 20s to enter to de-
•
register mode and perform factory default.
Register your device to Smart Nursery App by following the steps in
•
section 5.3.3 for Android TM devices or in section 5.4.3 for iOS®
devices.
ENGLISH
Connecting Devices
17
. Overview of Hubble A
6.
Audio Moni toring
and 2-Way
communication
mode
• Tap on the button to enter Audio
pp
Monitoring and 2-Way Communication.
Audio Moni toring
On/Off
Menu
1
8
• Toggle the switc h (in the center) to activate
Audio Monitoring On/Off.
• Tap on the button to enter the following
options:
1. Triggers - to trigger the functions of
Noise Detection, Projection, Music and
Light.
2. Notifications - to send push alert of Noise
Detection, Temperature & Humidity.
You can set the Temperature Unit °C or °F,
Temperature and Relative Humidity alert
limit.
3. Settings - to review
Device ID, Firmware ID, Check for App
,
Time format
updates
To set the default
Device name
(12 hrs or 24 hrs).
Timer
, to
Delete Device
Overview of Hubble App
,
7. Disposal of the Device (Environment)
At the end of the product life cycle, you should not dispose of
this product with normal household waste. Take this product to
a collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user's guide and/or
box indicates this.
Some of the product materials can be re-used if you take them
to a recycling point. By reusing some parts or raw materials from used products
you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
Dispose of the battery pack in an environmentally-friendly manner according to
your local regulations.
ENGLISH
Disposal of the Device (Environment)
9
1
8. Cleaning
Clean your Smart Monitoring Companion with a slightly damp cloth or with an antistatic cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
•
Do not clean any part of the Smart Monitoring Companion with thinners or other solvents and chemicals - this may cause permanent damage to the
product which is not covered by the warranty.
•
Keep your Smart Monitoring Companion away from hot, humid areas or
strong sunlight, and do not let it get wet.
• Every effort has been made to ensure high standards of reliability of your
Smart Monitoring Companion. However, if something does go wrong,
please do not try to repair it yourself - contac
assistance.
IMPORTANT
Always switch off and disconnect the power adapter before cleaning your
Smart Monitoring Companion
.
t Customer Service for
20
Cleaning
9.
Troubleshooting
Problem
Category
AccountI am unable to login
AccountI receive an error
AccountWhat do I do if I forget
AccountI am unable to receive a
FeaturesThe sound alert setting
FeaturesThe lightshow
Problem
Description / Error
even after registration.
message saying: "Email ID is not
registered".
my password?
new password although
I have used the "Forgot
password" option.
threshold is not right.
projection image is
blurry.
Solution
Please check your user name and
password.
Please ensure that you have
registered with us. Tap Sign in to
create an account.
Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An e-mail will be
sent to your registered e-mail address.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your e-mail
account.
You can Adjust Sound Sensitivity to
trigger notifications under Setting
menu.
Please make sure that the distance
between the Dream Machine and the
projection area is approximately 7 - 10
feet.
ENGLISH
Troubleshooting21
Setting UpWhile I am adding a
new Device to my
account, I am not able
to find any Device to
add.
Setting UpDuring setup on
devices for Android™
and iOS, I am not able
to find my Device
during the last step and
the setup fails.
Connectivity
Issues
Connectivity
Issues
I am not able to access
my Device.
I get a message: We
are having problems
accessing your Device.
This could be due to
the lack of an internet
connection. Please
wait and try again later.
If you are trying to add a Device which
has previously been added into your
account or another account, you will
first have to reset the Device. This can
be done by pressing and holding the
PAIR button at the bottom of the
Device for 7 seconds.
Please reset the Device to setup
mode and try again. Press and hold
the PAIR button on the bottom of the
Device untill you hear a beep. Wait for
a minute for the Device to restart.
When the Device LED is flashing, this
indicates that it is in setup mode. Now
restart the setup from your
smartphone again.
Please check if the Device is within
Wi-Fi range. If the LED on your Device
is flashing slowly, please try to move
the Device closer to the router for
better Wi-Fi connectivity and try
again.
1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
2. If the problem remains, please
restart your Device to check if
this fixes the problem.
3. Please restart your Wireless
Route r.
22Troub leshooting
Connectivity
Issues
Even though I am
accessing my Device
from the same Wi-Fi
network, I still find my
Device is shown as
remote. I can only
access it for 5 minutes
at a time.
GeneralWhich platforms are
supported for
accessing my Device?
GeneralI do not hear any sound
when I am accessing
the Device.
GeneralWhat is the
significance of LED
flashing?
Please check your wireless router
settings. For example, for Buffalo
brand routers there is an option called
Wireless Isolation. Please disable this
option.
Minimum requirement:
Android™ 4.2
iPhone /iPad iOS version 8.0
You can tap on the speaker icon in the
Audio Monitoring to hear audio. By
default the audio is not ON when you
are playing Melody.
A flashing LED indicates the following
status:
Slow flashing: 1. Your Device is in
setup mode. You can add the Device
to your account in this mode. Out of
the box, the Device is in Setup mode.
To reset to Setup mode, press and
hold the PAIR button on the bottom of
the Device untill you hear a beep.
Slow flashing: 2. The Device is either
connecting to the router or has lost
the link to the router. Please ensure
that the Device is in the Wi-Fi signal
range.
LED is stable: The Device is
connected to the Wi-Fi network.
ENGLISH
Troubleshooting23
GeneralHow do I download the
App for Android™ and
iOS devices?
Android™:
- Open the Google Play on your
Android™ device.
- Select Search
- Type in "HubbleConnect for
SmartNursery"
- The results will show the Hubble App
- Select to install it
iOS Device:
- Open the App Store
SM
- Select Search
- Type in "HubbleConnect for
SmartNursery"
- The results will show the Hubble App
- Select to install it
24Troub leshooting
10.
General Information
If your product is not working properly....
1. Read this User's Guide.
2. Visit our website: www.motorolastore.com
3. Contact Customer Service at
US and Canada 1-888-331-3383
E-mail: support@motorolastore.com
Consumer Products and Accessories Limited Warranty
("Warranty")
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International Ltd ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified access ory ("Accessory") sold
for use with this product is manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period outlined below. This
Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
ENGLISH
General Information25
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
26General Information
Products CoveredLength of Coverage
Consumer ProductsOne (1) year from the date of the
Products, original purchase by the first
consumer purchaser of the product.
Consumer AccessoriesNinety (90) days from the date of the
Accessories, original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories
that are Repaired or Replaced
The balance of the original warranty or
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorized service centers, are excluded from coverage.
ENGLISH
General Information27
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers;
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
E-mail: support@motorolastore.com
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
28General Information
FCC and IC regulations
FCC Part l5
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. Privacy of communications
may not be ensured when using this device.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to
the intended usage of the product. This product has been tested and found to
comply with the FCC criteria.
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3(B)/NMB-3(B)
ENGLISH
General Information29
WARN ING
Changes or modifications, to this equipment not expressively approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The term "IC: " before the certification/registration number only signifies that
the Industry Canada technical specifications were met. This product meets the
applicable Industry Canada technical specifications.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
FCC RF Radiation Exposure Statement
Caution: This Transmitter must be installed to provide separation distance of at
least 20cm from all persons.
FCC / IC RF Radiation Déclaration d'exposition
Attention: Cet émetteur doit être installé pour fournir une distance de