The features described in this user’s guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Wi-Fi® Home Video Camera!
Thank you for purchasing your new Motorola Wi-Fi® Home Video Camera.
If you have always wondered what happens when you are away, wonder no
more. Now you can monitor your children , pets or property with this easy to use
system. You can install the Camera only from your iPhone
devices and view the Camera video from your PC or Notebook, as well as from
your iPhone
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product related questions, please call:
This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on pages 5 - 6 before you install the unit.
®
/iPad® or Android™ devices.
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
On the Web: www.motorolahome.com
Inside the Box
• 1 x Wi-Fi® Camera Unit
• 1 x Power Adapter
• 1 x Quick Start Guide
In multi-camera packs, you will find one or more additional Camera Units with
power adapter units.
®
/iPad® or Android™
Overview of your Camera
3
1
4
5
6
7
8
9
10
2
1. Power / Status ind icato r
2. Microphone
3. Light Sensor (for night mode
detection)
4. Camera Lens
5. Infrared LEDs (for night vision)
6. Speaker
7. ON/OFF Switch
8. Temperature Sensor
9. Micro USB socket
10. PAIR Button
Important guidelines for installing your Wi-Fi® Camera Unit
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth®
systems or microwave ovens may cause interference with this product. Keep
®
the Wi-Fi
they appear to be causing interference.
• Always ensure that you have a good Wi-Fi
Camera Unit away from these types of products, or turn them off if
STRANGULATION HAZARD - In case this unit is being used to monitor
infants or children, keep the unit and adapter cord more than 3 feet away
from the crib and out of their reach. Never place the Camera or cords
within a crib or near a bed. Secure the cord away from children's reach.
Never use extension cords with AC Adapters. Only use the AC Adapters
provided.
As with any electrical device, supervision of your pet's usage should be
exercised until your pet is acclimated to the product. If your pet is prone to
chewing, we strongly recommend you keep this and all other electrical
devices out of its reach.
Wi-Fi® CAMERA UNIT SETUP & USE:
•Place the Wi-Fi® Camera Unit on a flat surface, such as a chest of
drawers, desk, shelf or wall-mount it using the keyhole slot in the Camera
base.
• NEVER place the Wi-Fi
®
Camera Unit or cords within the crib.
ENGLISH
Safety Instructions5
WARNING
This Wi-Fi
®
Camera Unit is compliant with all relevant electromagnetic field
standards and is, when handled as described in the User’s Guide, safe to use.
Therefore, always read the instructions in this User’s Guide carefully before
using the device.
• Adult assembly is required due to small parts. Keep all small parts away from
children.
• This product is not a toy. Do not allow children to play with it.
• This Wi-Fi
®
Camera Unit is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
®
• Do not place the Wi-Fi
Camera Unit or cords in the crib or within reach of
the baby (the unit should be at least 3 feet away).
• Keep the cords out of reach of children.
®
• Do not cover the Wi-Fi
• Test the Wi-Fi
®
Camera Unit with a towel or blanket.
Camera Unit and all its functions so that you are familiar with
it prior to use.
®
• Do not use the Wi-Fi
• Do not install the Wi-Fi
Camera Unit near water.
®
Camera Unit near a heat source.
• Only use the Power Adapter provided. Do not use other power adapters as
this may damage the device.
• Never use extension cords with Power Adapters.
• Do not touch the plug contacts with sharp or metal objects.
6Safety Instructions
2. System Requirements
Web Portal
• Windows® 7
• Mac OS
• Chrome™ 24
• Internet Explorer
• Safari
• Java™ 7
• Firefox
• Adobe
®
10.7
®
®
6
®
18.0
®
Flash® Player 15.0
9
Android™ System
• Version 4.2 or above
iPhone®/iPad® iOS
• Version 7.0 or above
High Speed (Wi-Fi®) Internet
• At least 0.6 Mbps upload bandwidth per camera (you can test your internet
speed on this site: http://www.speedtest.net
)
ENGLISH
System Requirements7
3. Getting Started - Connecting Devices
Access your
Camera locally
View your Camera from any
compatible device remotely
Hubble Service
Wi-Fi
®
Router
Wi-Fi
®
Camera
How does it work?
When a user tries to access the Camera, our Hubble server authenticates the
user’s identity and permits access to the Camera.
3.1Setup
Connect the Camera to the Power Adapter, then plug into an electrical outlet
and make sure the ON/OFF Switch is in the ON position. The Camera must be
within range of the Wi-Fi
password of the router is available for entering during the in-app setup process.
Status of LED Indication:
- Pair / Setup state: LED is red and blue and slowly flashing
- Unconnected state:LED is red and slowly flashing
- Connected state: LED is blue and always on
- Ready for connection state: LED is blue and slow flashing
Note:
You can only setup via a compatible smartphone or tablet and not via a PC.
®
ro ute r wi th w hic h yo u wa nt t o co nne ct. Mak e su re t he
8Getting Started - Connecting Devices
3.2User Account and Camera Setup on Android™ Devices
A1
What you need
®
• Wi-Fi
• Power adapter for the Camera
• Device with Android
3.2.1 Power ON and Connect the Camera
• Connect the power adapter to an electrical outlet and insert the plug into the
• Make sure that the ON/OFF switch is in the ON position.
• The Camera’s Red LED flashes after the Camera has finished booting. When
3.2.2 Download Hubble for Motorola Monitors App
• Go to Google Play™ Store to search for "Hubble for Motorola Monitors".
• Download "Hubble for Motorola Monitors" App from Google Play™ Store
3.2.3 Run Hubble for Motorola Monitors App on Android™ device
• Ensure that your Android™ device is connected to your Wi-Fi® router.
• Run "Hubble for Motorola Monitors" App, enter your account information,
Note
If you already have a Hubble App account, please select Already have an
Account? to go to the next step.
Camera Unit
TM
system version 4.2 and above
micro USB socket on the back of the Camera Unit.
you hear one beep, this means that the Camera is ready for setup.
and install it on your Android™ device
read through the Terms of Service, then select "I agree to the Terms of Use"
before you tap
Create
. (Picture A1)
ENGLISH
Android™
Getting Started - Connecting Devices9
3.2.4 Add the Camera to your account
A2
A3
• Tapon the top right corner of the screen to add camera. (Picture A2)
• The following setup instructions will appear on the screen. (Picture A3)
• Plug in and switch on the camera, and wait for a couple of minutes for it to
warm up.
• Tap
Continue
when the Camera LED starts to blink.
10Getting Started - Connecting Devices
• The following setup instructions will appear on the screen. (Picture A4)
A4
A5
A6
PAIR
• Press and hold the
button on the bottom left edge of the Camera Unit
for 3 seconds. You will then hear a beep tone, followed by a voice prompt
indicating that the Camera is ready for pairing.
• Tap
Continue
.
• The App will automatically search for and connect to your Camera as shown
in the pictures below. (Pictures A5, A6)
• The blue/red color LED on the Camera Unit will flash.
ENGLISH
Android™
Getting Started - Connecting Devices11
• Select your Wi-Fi® Network, enter your password and then tap
A7
A8
A9
A10
(Pictures A7, A8)
Connect
.
• It will take a few minutes for the Camera to connect to the Wi-Fi
®
network
before showing the connection status. (Pictures A9, A10)
• If connection fails, please tap
• Tap
View Camera
to view the video captured by the Camera Unit. The status
Retry
and repeat the steps starting from 3.2.4.
indicator LED on the Camera Unit will flash in red/blue.
12Getting Started - Connecting Devices
3.3User Account and Camera Setup on iPhone®/iPad
i1
What you need
®
• Wi-Fi
• Power adapter for the Camera
• iPhone
Camera Unit
®
/ iPad® with iOS version 7.0 and above
®
3.3.1 Power ON and Connect the Camera
• Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket at the back of the Camera.
• Make sure that the ON/OFF switch is in the ON position.
• The Camera's red LED flashes after the Camera has finished booting. When
you hear one beep, this means that the Camera is ready for setup.
3.3.2 Download Hubble for Motorola Monitors App
• Go to App Store to search for "Hubble for Motorola Monitors".
• Download "Hubble for Motorola Monitors" App and install it on your iPhone
3.3.3 Run Hubble for Motorola Monitors App on iPhone®/iPad
• Ensure that your iPhone®/iPad® is connected to your Wi-Fi® Router.
• Run the "Hubble for Motorola Monitors" App, enter your account
information, read through the Terms of Service, and then select "I agree to
the Terms of Service" before you tap
Note:
If you already have a Hubble App account, please select Already have an
Account? to go to the next step (Picture i1).
Create
. (Picture i1)
®
/iPad®.
®
ENGLISH
iOS
Getting Started - Connecting Devices13
3.3.4 Add the Camera to your account
i2
i3
i4
• Tap on the top right corner of the screen to add camera. (Picture i2)
• The following setup instructions will appear on the screen. (Pictures i3, i4)
• Plug in and switch on the camera, and wait for a couple of minutes for it to warm up.
• Tap
Continue
when the camera LED starts to blink.
14Getting Started - Connecting Devices
•
i5
i6
i7
i8
The following setup instructions will appear on the screen.
ENGLISH
iOS
• Press and hold the
• Go to
Settings
PAIR
button on the bottom left edge of the Camera for 3 seconds.
>
Wi-Fi
menu on your iPhone®/iPad®. (Picture i6)
• Select your Camera from the list of networks. (Picture i7)
• Return to the Hubble app to resume setup.
Getting Started - Connecting Devices15
• Name the location of your Camera Unit and tap
i9
i10
ypp()
i11
i12
Continue
. (Pictures i9, i10)
• Select your Wi-Fi
• Enter your Wi-Fi
®
network and tap
®
password and tap
Continue.
Next.
(Picture i12)
(Picture i11)
16Getting Started - Connecting Devices
• It will take a few minutes for the Camera Unit to connect to the Wi-Fi®
i13
i14
i13
i14
network before showing the connection status. (Pictures i13, i14)
• Tap
View Live Camera
to view the video captured by the Camera. The LED
indicator on the Camera Unit will flash in red/blue.
ENGLISH
iOS
Getting Started - Connecting Devices17
4. Camera Functions
4.1Connecting the Camera Unit to power
• Connect the power adapter to an electrical outl et and i nsert t he plug into th e
micro USB socket on the back of the Camera Unit.
• Slide the ON/OFF switch to the ON position. The power indicator LED will
light up in green. (Note: To switch off the device, slide the ON/OFF switch to
OFF.)
• Run the Hubble App on your smart device.
4.2Overview of the Features on Hubble App
Menu• Tap
Photo/Video• Take a photo or record a video from your
18Camera Functions
Cameras
to access the camera list.
Event Log
• Tap
list that is triggered by Motion or Sound
detection.
• Tap
Account
subscription
Connection Setting
Camera.
• Tap the Video icon
function. Tap and hold the red button
start recording and release to stop.
• Tap the Camera icon
mode. You can capture photos from Camera
view.
Note:
Photos and videos will be stored in the internal
flash memory of your smart device, and can be
accessed via the Gallery or Media Player
(Android
the Hubble App.
to access the video record
to access user
Plan, Notifications
and
Profile
setting,
About Hubble
,
to activate Video
to switch to Camera
TM
Device). To play videos, please use
Remote
to
LullabyTap to access the
the 5 pre-set melodies you wish to play on your
Camera Unit.
Te m p e r a t u r e
Measure
The temperature reading from the temperature
sensor at the back of the Camera Unit will display
on the screen of your Android™ device. The
readings will turn RED if the temperature goes
beyond the High/Low temperature that was set in
your Account.
Melody
menu and select one of
ENGLISH
Two - w a y
communication
Tap to activate the function. Press the round
button
once to speak through the Camera
Unit. Toggle the button again to listen to the audio
feedback from the Camera Unit.
SpeakerTap to toggle speaker on or off.
ZoomSlide the scroll bar on the right hand side of the
screen to zoom in or zoom out.
You can also use the pinch-in and pinch-out
gestures to zoom out or zoom in a picture.
To use pinch-to-zoom gesture, your device must
support multi-touch technology.
Camera Functions19
Camera SettingYou can change the Camera settings by tapping
on the
• Tap
Settings
Details
icon.
to review Camera Name, Cloud
Subscription, Change Image, Timezone,
Camera Model, Firmware Version and Delete
All Events.
• Tap
Notifications
Detection, Motion Detection and to set Alerts
for High temperature (Up to 33
Low temperature (down to 10
• Tap
Settings
to set the sensitivity of Sound
o
C or 91 oF) /
o
C or 50 oF).
to set Ceiling mount, Brightness
and Volume.
Add CameraEnter Add Camera procedures.
Delete All Events Tap to delete all events.
Select EventsCheck the box to select recorded event(s).
Edit EventsTap to select and delete event(s).
Delete Events
20Camera Functions
Tap to delete selected event(s).
5. Working with PC/Notebook
• Go to https://app.hubbleconnected.com/#login
Enter your
created an account.
• Click on the Camera list paired in your account via Android™ device or
• On the website, you can change the
User Name
®
iPhone
/iPad®, and the Camera view will appear on screen. You can easily
stay connected with your favorite people, places and pets with live video
streaming.
instructions.
and
Password
, and then click
Settings
by following the menu
Login
if you have already
ENGLISH
Working with PC/Notebook21
6. Procedure for Resetting the Camera
Note: If your Camera is moved from one router (e.g. home) to another (e.g.
office) or you have Camera setup issues, then the Camera must be reset. Please
reset the Camera with the following procedures:
1. Slide the ON/OFF switch to OFF.
2. Press and hold the PAIR button, then slide the ON/OFF switch to ON.
3. Release the PAIR button when you hear a confirmation beep and wait for
the Camera Unit to complete an internal reset procedure. The LED
indicator will turn red and flash slowly when the Camera Unit is reset
successfully.
4. You can add your Camera again by following the steps in section 3.2.4 for
Android devices or in section 3.3.4 for iOS devices.
22Procedure for Rese tting the Camera
7. Help
Noise interference
To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi
Use of other 2.4 GHz products, such as Bluetooth
ovens, may cause interference with this product. Keep the Wi-Fi
at least 5ft away from these types of products, or turn them off if they appear to
be causing interference.
Lost connection
Check your Wi-Fi
®
Wi-Fi
Camera Unit is switched ON. Wait a few minutes to connect to the Wi-Fi®
®
settings. If necessary reconnect your Wi-Fi®. Ensure the
system.
If you forget your password
If you do not remember your password, tap Forgot password and submit
your e-mail address. A new password will be sent to your e-mail address
immediately.
Trou bl es ho ot in g f or Wi -F i
CategoryProblem
Description / Error
AccountI am unable to login
even after registration.
AccountI receive an error
message saying: "Email
ID is not registered".
AccountWhat do I do if I forget
my password?
®
Camera Unit.
®
Internet Viewing
®
systems or microwave
®
Camera Unit
Solution
Please check your user name and
password.
Please ensure that you have
registered with us. Tap Create Account to create an account.
Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An email will be sent
to your registered email address.
ENGLISH
Help23
AccountI am unable to receive a
new password although
I have used the "Forgot
password" option.
Connectivity
Issues
I get a message: We
are having problems
accessing your
Camera. This could be
due to the lack of an
internet connection.
Please wait and try
again later.
Viewing
Camera
When I am in "remote
mode", the video stops
after 5 minutes. How
do I view for longer?
FeaturesThe sound alert setting
threshold is not right.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
2. If the problem remains, please
restart your Camera to check if
this fixes the problem.
3. Please restart your Wireless
Rout er.
When you are accessing your Camera
via a network different from your
home network (over the internet) your
video times out after 5 minutes.
You can click on the Camera again
from the Android™/iOS application
to start streaming again.
If you are accessing from your webbrowser, then you can press on the
Reload button to start viewing your
Camera video stream again.
You can Adjust Sound Sensitivity to
trigger notifications under Camera
Setting menu.
24Help
Setting UpWhile I am adding a
new Camera to my
account, I am not able
to find any Cameras to
add.
GeneralWhat are the
supported browsers for
accessing from my PC/
Mac?
GeneralWhat is the
significance of LED
flashing?
Connectivity
Issues
I am not able to access
my Camera.
If you are trying to add a Camera
which has previously been added into
your account or another account, you
will first have to reset the Camera. This
can be done by pressing and holding
the PAIR button at the bottom of the
Camera for 5 seconds.
We recommend using Google
Chrome 24 or above. However the
following browsers are also supported:
Internet Explorer 9.0 or above (for PC),
Safari 6.0 or above (for Mac) or Firefox
18.0 or above (both PC or Mac).
A flashing LED indicates the following
status:
Slow flashing: 1. Your Camera is in
setup mode. You can add the Camera
to your account in this mode. Out of the
box, the Camera is in Setup mode. To
reset to Setup mode, press and hold the
PAIR button on the bottom of the
Camera untill you hear a beep.
Slow flashing: 2. The Camera is either
connecting to the router or has lost the
link to the router. Please ensure that the
Camera is in the Wi-Fi
LED is stable:
connected to the Wi-Fi
Please check if the Camera is within
®
Wi-Fi
range. If the LED on your Camera
®
signal range.
The Camera is
®
network.
is flashing slowly, please try to move the
Camera closer to the router for better
®
Wi-Fi
connectivity and try again.
ENGLISH
Help25
Setting UpDuring setup on
devices for Android™
and iOS, I am not able
to find my Camera
during the last step and
the setup fails.
Connectivity
Issues
Even though I am
accessing my Camera
from the same Wi-Fi
network, I still find my
Camera is shown as
remote. I can only
access it for 5 minutes
at a time.
CameraWhen I try to view the
Camera, I get a prompt
for Camera firmware
upgrade. What should I
do?
GeneralWhich platforms are
supported for
accessing my Camera?
Please reset the Camera to setup
mode and try again. Press and hold
the PAIR button on the bottom of the
Camera untill you hear a beep. Wait
for a minute for the Camera to restart.
When the Camera LED is flashing, this
indicates that it is in setup mode. Now
restart the setup from your smartphone
again.
Please check your wireless router
settings. For example, for Buffalo
®
brand routers there is an option called
Wireless Isolation. Please disable this
option.
Please upgrade your firmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve Camera features.
Minimum requirement:
Windows
*Java browser plug-in needed
Mac OS
Chrome™ version 24
Internet Explorer
Safari
Java™ version 7
Firefox
Adobe
Android™ 4.2
iPhone
®
7*
®
version 10.7
®
®
version 6
®
version 18.0
®
Flash® Player 15.0
®
/iPad® iOS version 7.0
version 9
26Help
GeneralI do not hear any sound
when I am accessing a
remote Camera.
GeneralWhat is the meaning of
"Local Camera" and
"Remote Camera"?
GeneralHow do I download the
App for Android™ and
iOS devices?
You can tap on the speaker icon in the
video stream screen to hear audio. By
default the audio is not ON when you
are accessing a remote Camera.
When you are accessing your Camera
from the same wireless network (Home)
in which it is configured,
it is a Local Camera. When you are
accessing your Camera away from your
home it is a Remote Camera. You may
be using 3G, 4G or 4G LTE or a Wi-Fi
connection outside of your home.
Android™:
- Open the Google Play Store on
your Android™ device.
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App Store
SM
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
®
ENGLISH
Help27
Setting upWhen the video is cut
off, the application
attempts to reconnect
and this results in lost
sound and choppy
video.
FeaturesHow many users can
access the Camera at
one time?
Connectivity
issues
I found interference
caused by my other
webcam devices.
You will need to turn off the Auto Lock
function of your device to ensure
continuous video/audio streaming.
If you are accessing in Local Mode,
two users are supported, after two
users all streaming will go through the
remote server. This allows for
unlimited user access to a single
Camera at one time.
Video streaming performance is
related to internet bandwidth,
especially if you have 2 or more video
streaming devices that are working
through the same router.
28Help
8. General Information
If your product is not working properly....
1. Read this User's Guide or the Quick Start Guide.
2. Visit our website: www.motorolahome.com
3. Contact Customer Service at
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
Consumer Products and Accessories Limited Warranty
("Warranty")
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International Ltd ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified access ory ("Accessory") sold
for use with this product is manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period outlined below. This
Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
ENGLISH
General Information29
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
30General Information
Products CoveredLength of Coverage
Consumer ProductsOne (1) year from the date of the
Products, original purchase by the first
consumer purchaser of the product.
Consumer AccessoriesNinety (90) days from the date of the
Accessories, original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories
that are Repaired or Replaced
The balance of the original warranty or
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorized service centers, are excluded from coverage.
ENGLISH
General Information31
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers;
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
32General Information
FCC and IC regulations
FCC Part l5
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. Privacy of communications
may not be ensured when using this device.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to
the intended usage of the product. This product has been tested and found to
comply with the FCC criteria.
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3(B)/NMB-3(B)
ENGLISH
General Information33
WARNING
Changes or modifications, to this equipment not expressively approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The term "IC: " before the certification/registration number only signifies that
the Industry Canada technical specifications were met. This product meets the
applicable Industry Canada technical specifications.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.