All of our technology products are guaranteed for 2 years, 5 years for televisions.
Please retain your Marks & Spencer till receipt which is proof of purchase, and will
validate the date from which your guarantee will run. It is essential to keep your receipt
to preserve the guarantee. Please also retain the original packaging in case you need
to return the product.
In the unlikely event of a fault please call our technology customer service centre on
0845 671 0665. Alternatively, if the product costs under £150, please return it with
original packaging to any Marks & Spencer store (except Outlet stores and Simply
Food stores) along with your receipt. If it is within 90 days of purchase we will offer an
exchange for a new product, or a full refund. After 90 days and for the remainder of
your guarantee period, we will arrange for the product to be repaired. Should a repair
not be possible, we will exchange the product for a new one or the nearest equivalent.
In the unlikely event of being unable to exchange, we will offer a full refund.
This guarantee is only valid within the United Kingdom, Republic of Ireland and/or
Channel Islands. This guarantee excludes faults caused by accident, neglect, misuse,
not following the instructions or normal wear and tear.
The guarantee is in addition to your statutory rights and supersedes any guarantee that
is with the product.
Once the tamperproof seal on your technology product is broken, refunds can only be
given in accordance with your legal rights. Remember you are not entitled to a refund if
you simply change your mind, or if you damage the goods after you buy them.
M&S technology customer services: tel 0845 671 0665
Ver 2 2OctO
07
Mar
3
Back cover
Front cover
Important note — emergency calls
The is not designed for making emergency
telephone
calls if the mains power fails. So you should make
alternative arrangements for access to Emergency
Services.
(This means that you should also have a basic
phone, that does not need mains power, connected
to your line so that you can make calls during a
power failure.)
If you need help …
The Help Line is available from 9.00 am to 5.00 pm,
Monday to Friday, on
0845 6 0665
71
Calls are charged at Local Call rate.
Unpacking your
telephone system
In the box are:
■
the cordless handset (up to four, depending on
which u’ve bought)
the telephone system yo
■
the base unit
■
a batteries
and a battery compartment
cover for each handset
■
a telephone line cable for the base unit
■
a mains power lead and adapter for the base
unit
■
up to threecharger pods, each with a separate
mains power lead and adapter, for multi-handset
systems
Keep the packaging materials in a safe place in
case you later need to transport the unit. Keep
your sales (till) receipt, which is your guarantee.
Before you can use the handset to make calls
you’ll need to fit and fully charge the batteries,
as described on pages 5 and 6. Please read the
notes on page 4 before you install the base unit.
Where to find it
MENU/OK button
Press to start using Menu functions
Press while reviewing Phonebook, Redial or Caller
Display records, to start editing.
When editing or using Menu functions, press to
confirm your selection.
Phone On/R (Recall) button
Press to begin or answer a call, or to use the Recall
function
You may need the Recall function during a call if
telephone
your is connected to a PBX
MUTEbutton
Press during a call to mute the mouthpiece so the
person on the other end can’t hear you.
Press while editing or using Menu functions, to
cancel what you’re doing and return the display to
Standby mode.
HANG UP/ON–OFFbutton
Press to end a call.
Press an d ho ld for 4 se co nd s to tu rn t he handse t of f.
Press bri efly to turn the h an dset on.
/ X (Cancel)
UP/Caller Display (CID) button
Press during a call to increase the volume in t he e arpiece
and sp eak erp hone .press while using Menu functions to
move up through the options.
Press to show the list of Caller Display records.
SPEAKERPHONE button
Press to switch the speakerphone on and off.
KEYPAD LOCK button
Press and hold to lockthe keypad.
HANDSET LOCATOR (PAGE)
button
Press to make all registered handsets ring
(this is useful if you've forgotten where you
put a handset).
HANDSET CHARGING light
an d unl oc k
Last Number Redial//Pause button
Press to open a list of the last 5 phone numbers you called.
Press and hold while dialling to insert a pause (you might need this on a PBX).
/Phone Bookbutton
Press during a call to turn down the volume in the earpiece.
Press to open the Phone Book.
Press while using Menu functions to move through the options.
#/INT (Intercom) button
Press and hold for 1 second to make an intercom call (if you have
more than one handset).
IN USE light
This comes on when you have a connection to the
telephone line.
To subscribe to network features like Caller Display
and Call Waiting, simply call your network service
provider (the company that supplies your line). You
don’t need to do anything special on your te lep hone
phone to set these features up.
Symbols on the display
18:44 12/08
The time and date
The handset’s name
(the default is)
Signal
level
HANDSET
New call
Intercom
call
Memory/
store
Ringer
Silenced
Redialling
Keypad Lock
Battery
charge
level
Phone
TAM
Speakerphone
JANE1
02:21
What the symbols mean
This lashes while the handset is trying to establish a link
ft
.
base unit If flashes while you’re on a call, move closer to the
.
base unit
Appears when you have missed incoming calls (if you
subscribe to Caller Display).the disp lay a lso s hows" ''X new c all
Flashes while your handset is ringing for an intercom call, and
comes on steadily when the call’s connected.
Comes on when you’re storing numbers in memory, and when
you’re making calls to stored numbers.
Appears when the ringer volume is set to si len ce.
Appears when you are using last number redial
Appears when the keypad is locked.
When this shows ‘nearly empty’ (), put the handset on
the base unit or charger pod to charge the batteries.
While the batteries are being charged, the symbol blinks.
Appears when you have a connection to the outside line.
Flashes when there’s an incoming call to be answered
(even if the ringer is turned off).
Appears when the answering machine function is on. Flashes
when a new message is rec ived.
Appears when the speakerphone is turned on.
The handset’s number (if you
have more than one handset on
your
telepone system)
Call Duration.
e
othe
''
Help Line:(Local Call rate)1
0845 671 0665
Contents
Read these notes first4
Choosing a site for the base unit and
charger pod 4
Radio signals between handset and
base unit 4
Mains power connection 4
Installation and set-up5
Before you start8
Electrical safety 8
Interference 8
‘Out of range’ warning 8
Switching on and off9
To lock the keypad 9
Your handset’s name10
Time and day11
Ringer volume and melody12
Making and answering calls14
Using the speakerphone 14
To make a call 14
To answer a call 14
To end a call 14
Earpiece volume 15
To mute the mouthpiece 15
Last Number Redial (LNR) 15
To delete redial numbers 16
To store a Redial number in the
Phone Book 17
Using the Phone Book18
To store a new number 18
To call a stored number 19
To delete all Phone Book entries 21
Caller Display22
To check Caller Display records 23
To return a call 23
To store a Caller Display number in
the Phone Book 23
To delete a caller display record 24
To delete all caller display records 24
Using a multi-handset system25
To make an intercom call 25
To end an intercom call 25
To answer an intercom call 26
To transfer a call 26
To shuttle between two calls 27
To set up a three-way conference 27
To end the conference 27
New Call tone 28
To page all handsets from the
base unit 28
Answering machine setup29
Your telephone answering modes
To change answering mode: 29
The outgoing message 30
To record a new outgoing message:
30
Setting the ring delay 31
Call Screening 32
To switch call screening on: 32
Answering machine operation 33
29
2
Contents
Turn the answering machine on or
off: 33
Message Playback 34
To play back recorded messages: 34
To replay the message: 34
To play the next new message: 35
To play the previous message: 35
To delete the current message: 35
To Delete all stored messages: 35
Memo Recording 36
To record a memo: 36
Remote operation37
To activate remote control: 37
To play messages remotely: 38
Custom settings39
Ringer volume and melody 39
Earpiece volume 39
Registration 42
To reset all handset settings to their
defaults: 44
To change the PIN: 45
Setting the Alarm 46
To set the alarm: 46
Troubleshooting48
Cleaning and care53
Guarantee and service54
Technical details55
Registering new handsets56
To register a new handset 56
To de-register a handset 57
Default setting 58
Connection and conditions for use
You can connect your telephone to a direct exchange line (DEL) — a line
connected to a local exchange, with its own phone number; to an
extension socket connected to a DEL; or to an extension on an approved
compatible PBX. Do not connect the telephone as an extension to a
payphone.
The ringer equivalence numbers (RENs) of all instruments (phones,
fax machines, etc.) connected to an exchange line must not add up tomore than 4 — otherwise, one or more of them may not ring and/or
answer calls correctly. The telephone has a REN of 1, and most other
telephones have a REN of 1 unless marked otherwise.
Help Line:(Local Call rate)
0845 671 0665
3
Color profile: Disabled
Composite Default screen
Read these notes first
Choosing a site
for the base
unit and
charger pod
Radio signals
between
handset and
base unit
Mains power
connection
The base unit and charger pod(s) should be placed on a
level surface, in a position where:
the mains adapter plug will reach an easily accessible
■
2 0 V3
AC switched mains supply socket — never try
to lengthen the mains power cable
the base unit’s telephone line cable will reach your
■
telephone line socket or extension socket (the charger
pod does not have a telephone line connection)
it is not close to another telephone — this can cause
■
radio interference
it is not close to a sink, bath or shower, or anywhere
■
else where it might get wet
it is not close to other electrical equipment — fridges,
■
washing machines, microwave ovens, fluorescent
lights, TVs etc.
To use your handset and base unit together, you must
be able to establish a radio link between them. Be
aware that:
■
Any large metal object — like a refrigerator, a mirror
or a filing cabinet — between the handset and the
base unit may block the radio signal.
■
Other solid structures, like walls, may reduce the
signal strength.
IMPORTANT — The
telephone base unit and charger
pod must be used with the mains adapter supplied with
the unit. Using any other adapter will result in noncompliance with EN60950, and will invalidate any
approval given to this apparatus.
Make sure mains power to the base unit stays switched
!
on. The
telephone needs electrical power for normal
operation; not just for charging the batteries.
4
Color profile: Disabled
Composite Default screen
Installation and set-up
Choose a suitable
1
site for the base
unit
See page 4
Connect the
2
mains power
lead and the
telephone line
cord into the
underside of
the base unit
3
Plug the mains adapter into
a 23 0 V AC, 50 Hz mains
socket, with the switch on
the socket set to OFF
Use the telephone line
cord
supplied with your
telephone —
do not use any other
telephone line cord
See the note
on page 4
If you have one or more charger pods …
4
Plug the mains adapter into a 230 V AC,
50 Hz mains socket, with the switch on
the socket set to OFF
Switch on at the mains socket(s)
5
Help Line:(Local Call rate)
0845 671 0665
5
+
++
Color profile: Disabled
Composite Default screen
Installation and set-up
Fit a battery pack in each handset
6
A. Remove the battery compartment cover.
B. Plug the battery connector
into the socket at the top of
the battery compartment.
RED
BLACK
C. Place the battery in the
compartment
D. Fit the battery compartment
cover, sliding it into place and
pressing firmly to make sure it is
secure
Make sure the battery compartment door is securely
in place. If you have problems fitting the batteries,
contact the Help Line on 08 45 6 0665.
71
6
Always use the battery
pack supplied — never
use any other kind of
batteries in the handset.
P
Color profile: Disabled
Composite Default screen
Charge the batteries for 15 hours
7
Before you use the handset for the
first time, it’s important to charge the
batteries fully.
The handset ‘beeps’ when it’s correctly
in position on the charging cradle.
Leave the handset on the charging
cradle for 15 hours.
Connect the base unit to the telephone line
8
Switch off power at the mains socket
Insert the telephone line plug into
the socket as shown
Switch mains power back on
Make sure the mains socket is
switched on if you want to use
the phone — it will not work
without electrical power
Installation and set-up
Only blink s ini tiall y whe n
char ging - - whe n the batt eries
are fully charg ed th e bat tery
symb ol stay s on cons tantly
even when the h andse t is on
the base w ith t he ba se
hand set ch arger Ligh t sti ll on .
Use the plug to
raise the shutter
before pushing
it into the socket
NOTE: the charger pod does not have
a connection to the telephone line.
The navigation buttons
In the instructions, these buttons are
represented by arrows, as shown here.
UP
DOWN
Help Line:(Local Call rate)
0845 671 0665
7
Color profile: Disabled
Composite Default screen
Before you start
Electrical
safety
InterferenceIf the sound quality gets worse as you move around
‘Out of range’
warning
DON’T let the base unit or charger pod get wet.
■
Electrical equipment can cause serious injury if used
while you are wet or standing in water.
If the base unit or charger pod ever falls into water,
■
DON’T retrieve it until you have unplugged the power
lead from the mains and the telephone line plug from
the telephone socket (base unit only); then pull it out by
the unplugged cables.
NEVER use your
■
storm — unplug the base unit from the telephone line
and the mains socket when there are storms in your
area. Damage caused by lightning is not covered by the
guarantee.
while on a call, this is probably caused by interference
between the handset and the base unit, perhaps
because you are too near to another phone or other
electrical equipment.
Move to a different position to clear the interference.
If you do not move, your call may be cut off.
Radio interference in the environment may occasion
!
ally cause a short break in the link between the
handset and the base unit while you are on a call.
The ‘signal level’ on symbol handset’s display may
flash until the link is restored.
If you hear a warning tone during a call, and/or the
sound in the earpiece becomes faint or distorted, you
may be going out of range of the base unit. Movenearer to the base unit within 20 seconds, until the
tone stops. Otherwise, your call may be cut off.
telephone outdoors during a thunde
r
-
-
8
Color profile: Disabled
Composite Default screen
Switching on and off
To switch the
handset on
and off
To lock the
keypad
Notes
To switch the handset off (in case you need to
save battery power when the handset is away
from the base unit):
◗
◗
◗
◗
■
■
Press the HANG UP button and hold it for
4 seconds
The display goes blank.
è
To switch the handset back on:
Briefly press the HANG UP button, or replace
the handset on the base unit or charger pod
The display shows Searching. When it
è
detects the base unit it will return to standby
mode.
Press the LOCK/* button and hold it for
2 seconds.
è
The display showsKeys Locked
To unlock the keypad:
Press the LOCK/* button and hold it for
2 seconds or replace the handset on the,
base unit or charger pod
When the handset is switched off, it can’t be used for
making calls, including emergency calls.
When the handset is switched off, it won’t ring for
incoming calls, but the base unit will ring. To answer a
call when the handset is switched off, you need to
switch it back on. It may take a few moments for the
handset to re-establish a radio link with the base unit.
Help Line:(Local Call rate)
0845 671 0665
9
Color profile: Disabled
Composite Default screen
Your handset’s name
To change
the name
Before you start to use your handset,
especially if you have a multi-handset system, you’ll
probably want to personalise the display with your name.
The name can have up to 12 characters (including
spaces).
telephone
1Press the MENU/OK button
Display shows Main Menu >Phonebook
è
2Press the â button TWICE
Display shows Main Menu >Personal Set
è
3Press the MENU/OK button
Display shows Personal Set >Handset Tones
è
4Press the â button ONCE
Display shows Personal Set >handset Name
è
5Press the MENU/OK button
è
The display shows Enter Name and the
current name.
6If necessary press the X (Cancel) button to
delete characters from the current name.
7Key in your chosen name
8When you’ve finished, press the MENU/OK
button
9Press and hold the HANG UP button to go
back to standby mode
10
Color profile: Disabled
Composite Default screen
Time and day
To set the time and day:
1Press the MENU/OK button
Display shows Main Menu >Phonebook
è
2Press the â button ONCE
Display shows Main Menu >Clock & Alarm
è
3Press the MENU/OK button
Display shows Clock & Alarm >Set Date/Time
è
4Press the MENU/OK button
Display shows 01:01 00/00 >Set Date/Time
è
5Key in the time and date in the format
HH:MM DD/MM then press the MENU/OK
button
Remember to use the 24-hour clock and to
include any 0s (zeroes) — for example, 9:30 am
09:30; 6:05 pm is 18:05.
is
6Press the MENU/OK button
è
Any other handsets that have been
registered will be automatically updated.
7Press and hold the HANG UP button to go
back to standby mode
Help Line:(Local Call rate)
0845 671 0665
11
Color profile: Disabled
Composite Default screen
Ringer volume and melody
Handset
ringer
1Press the MENU/OK button
Display shows Main Menu >Phonebook
è
2Press the â button TWICE
Display shows Main Menu >Personal Set
è
3Press the MENU/OK button
Display shows
è
Personal Set >Handset Tones
4Press the MENU/OK button
Display shows Handset Tone >Ring Volume
è
5Press the MENU/OK button
Display shows Ring Volume >Low
è
6Use the â or á button to adjust the volume
level between low, medium, high or silence
7Press the MENU/OK button to select the
new level
10
è Display shows
8
9
Press the â button once.
è
The display shows the
Handset Tone >Ring Melody
Press the
è
The display shows the current melody.
Press the á or â button to play the
Handset Tone >Ring Volume
MENU/OK button
melodies. When you reach the one you
want (there are ten different melodies),
press the MENU/OK button to select it
è
The display shows Ring Melody
11Press and hold the HANG UP button to go
back to standby mode
12
Color profile: Disabled
Composite Default screen
Ringer volume and melody
Base unit
ringer
1Press the MENU/OK button
Display shows Main Menu >Phonebook
è
2Press the â button TWICE
Display shows Main Menu >Personal set
è
3Press the MENU/OK button then the â
button Four times
Display shows
è
Personal Set >Base Tone
4Press the MENU/OK button TWICE
Display shows
è
BS Ring Vol >Ring Vol Med
5Use the â or á button to adjust the volume
level between Low, Med, or High
6Press the MENU/OK button to select the
new level, then press the button once
è Display shows
Base Tone>
â
BS Ring Mel
7Press the MENU/OK button once to begin
editing the melody
è
Display shows
BS Ring Mel > Melody 1
8Press the á or â buttons to play each of the
melodies.
When you reach the one you prefer, press the
MENU/OK button.you will hear a confirmation
beep and the display show
è
Base Tone>
BS Ring Mel
9Press and hold the HANG UP button to go
back to standby mode
Help Line:(Local Call rate)
0845 671 0665
13
Color profile: Disabled
Composite Default screen
Making and answering calls
Using the
speakerphone
To make a
call
To answer a
call
To end a call
The speakerphone lets you hear calls without holding
the handset to your ear.
You can switch between speakerphone and earpiece
mode during calls at any time by pressing the
PHONE/SPEAKERPHONE button. The display will show
the speakerphone icon.
1Key in the telephone number
If you make a mistake, press MUTE/CANCEL to
clear digits one by one from the display.
2Press the PHONE button
(You can dial the number after you press the
PHONE button to get Dial tone ,if you prefer,
but you can’t correct any mistakes if you do it
this way.)
Either way,the display shows ''calling''
as soon as the PHONE button is pressed.
When there’s an incoming call, the base unit and handset
ring (unless the handset’s ringer is turned off). If you
subscribe to Caller Display (see page 22) the caller’s
number or name may appear on the display; otherwise,
the display shows
◗
◗
Press the HANG UP button so that the
IN USE light on the base unit goes out
Or just replace the handset on the base unit
è
of the call for 5 seconds.
<<External CALL>>.
The display shows Calling and the duration
14
Color profile: Disabled
Composite Default screen
Making and answering calls
Earpiece
volume
To mute the
mouthpiece
Last Number
Redial (LNR)
During a call, to adjust the volume in the earpiece
or speakerphone:
◗
Press the á or â button
There are five volume levels. After you end the
call, the volume will stay at the level you’ve set.
During a call, to mute the mouthpiece so the
person on the other end can’t hear you:
◗
Press the MUTE/CANCEL button
Display shows Mute
è
on
To un-mute the mouthpiece, press the
MUTE/CANCEL button again.
1Press the Redialbutton
Display shows Redial and the last number
è
dialled
2Press the á or â buttons to choose the
number from the last five numbers dialled
3Press the PHONE button to dial the number
Help Line:(Local Call rate)
0845 671 0665
15
Color profile: Disabled
Composite Default screen
Making and answering calls
To delete
redial numbers
To delete All
redial numbers
1Press the Redialbutton
Display shows Redial and the last number
è
dialled
2Press the á or â buttons to choose the
number from the last five numbers dialled
3
4
5
Press the MENU/OK button
Display shows Redial >Copy to Phbk
è
Press â button once
Display Shows Redial >Delete
è
Pressbutton once
MENU/OK
you will head a confirmation beep.
è
to delete
then return to Redial list mode.
1
Press the Redialbutton
Display shows Redial and the last number
è
dialled
2
3
Press the MENU/OK button Once then
the button Twice.
â
Display Shows Redial >Delete All
è
Press the MENU/OK button Twice to
delete, display briefly shows Redial
list Empty then return to standby
mode.
16
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