Binatone IDECT V2I SYSTEM, IDECT V2I User Manual

iDect_V2i_IFU_master.book Page 1 Thursday, March 27, 2008 2:54 PM
U
SER
GUIDE
iDECT V2i System
DIGITAL CORDLESS TELEPHONE & ANSWERING MACHINE
Ver. 4, Feb 08 (BTP)
THIS EQUIPMENT IS NOT DESIGNED FOR MAKING EMERGENCY TELEPHONE CALLS WHEN THE POWER FAILS. ALTERNATIVE ARRANGEMENTS SHOULD BE MADE FOR ACCESS TO DIAL EMERGENCY SERVICES.
Before operating this set,
iDect_V2i_IFU_master.book Page 1 Thursday, March 27, 2008 2:54 PM
Important note — emergency calls
The iDECT V2i is not designed for making emergency calls if the mains power fails. So you should make alternative arrangements for access to Emergency Services.
(This means that you should also have a basic phone, that does not need mains power, connected to your line so that you can make calls during a power failure.)
If you need help …
The Help Line is available from 9.00 am to 5.00 pm, Monday to Friday, on
0845 345 9677
Calls are charged at Local Call rate.
Unpacking your iDECT V2i system
In the box are:
the cordless handset (up to four, depending on which iDECT V2i system you’ve bought)
the base unit
two batteries and a battery compartment cover
for each handset
a telephone line cable for the base unit
a mains power lead and adapter for the base
unit
up to three charger pods, each with a separate mains power lead and adapter, for multi-handset systems
Keep the packaging materials in a safe place in case you later need to transport the unit. Keep your sales
(till) receipt, which is your guarantee.
Before you can use the handset to make calls you’ll need to fit and fully charge the batteries, as described on pages 7 and 8. Please read the notes on page 4 before you install the base unit.
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Where to find it
M MENU/OK/MUTE button
Press to start using Menu functions Press while reviewing Redial or Caller Display
records: to enter sub-menu. When editing or using Menu functions, press to
confirm your selection. Press during a call to mute the mouthpiece so the
person on the other end can’t hear you.
o Phone On/SPEAKERPHONE button
Press to begin or answer a call. Press to switch the speakerphone on and off.
u UP/Caller Display (CID) button
Press during a call to increase the volume in the earpiece or speakerphone.
Press while using Menu functions to move up through the options.
Press during Standby to show the list of Caller Display* records.
* KEYPAD LOCK button
Press and hold during Standby to lock or unlock the keypad.
O Last Number Redial button
Press to open a list of the last 10 phone numbers you called.
V HANDSET LOCATOR (PAGE) button
Press to make all registered handsets ring (this is useful if you've forgotten where you put a handset).
HANDSET CHARGING light
The navigation buttons
In the instructions, these buttons are represented by arrows, as shown here.
U u d
D
UP
DOWN
B BACK/R (Recall)/C (Delete) button
Press while using Menu functions, to cancel what you’re doing and return the display to Standby mode.
Press to use the Recall function. You may need the Recall function during a call if your iDECT V2i is connected to a PBX, or if you use BT’s Select Services.
When editing, press to delete a digit or character entered.
f HANG UP/ON–OFF button
Press to end a call. Press and hold for more than 3 seconds to turn the handset off, and press to
turn the handset on.
d DOWN/Phonebook button
Press during a call to turn down the volume in the earpiece or speakerphone. Press while using Menu functions to move down through the options. Press during Standby to open the Phonebook.
# Ringer off/Pause button
Press and hold during Standby to turn the handset ringer on or off. Press and hold while dialling to insert a pause (you might need this
on a PBX). Press while entering phonebook names to switch between upper and
lower case.
I INT (Intercom) button
Press to inititate an internal call (if you have more than one handset). Press during a call to hold the line and page another handset or
toggle between an external and internal call. Press and hold to start a conference call.
IN USE light
This comes on when you have a connection to the telephone line, and flashes when you have new Caller Display* records or the base is paging or in registration mode.
* To subscribe to network features like Caller Display and Call Waiting, simply call your network service provider (the company that supplies your line). You don’t need to do anything special on your iDECT V2i phone to set these features up.
iDect_IFU_00_Symbols on the display.fm Page 1 Monday, March 31, 2008 2:53 PM
Symbols on the display
The time and date
The handset’s number (may be 2,
The handset’s name
(the default is HANDSET)
Signal level
Voice Mail
Intercom call
Memory/ store
Ringer Silenced
Redialling
Keypad Lock
What the symbols mean
This flashes while the handset is trying to establish a link to the base unit. If it flashes while you’re on a call, move closer to the base unit.
Flashes when a new voice mail is received. (This is a caller display service and is not usually available from UK network providers.)
Flashes while your handset is ringing for an intercom call, and comes on steadily when the call is connected.
Appears when you're in the Phonebook list or menu options.
Appears when the ringer volume is set to zero.
Appears when you are in the Last Number Redial list or menu options.
Appears when the keypad is locked.
3 or 4 if you have more than one handset on your iDECT V2i system)
Call Duration.
Battery charge
Phone
TAM
Speakerphone
When this shows ‘nearly empty’ , put the handset on the base unit or charger pod to charge the batteries.
While the batteries are being charged, the symbol blinks.
Appears when you have a connection to the outside line. Flashes when there’s an incoming call to be answered (even if the ringer is turned off).
Appears when the answering machine function is on. Flashes when a new message is received. (The display also shows “X New Msg.”)
Appears when the speakerphone is turned on.
Help Line: 0845 345 9677 (Local Call rate) 1
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Contents
Read these notes first 4
Choosing a site for the base unit and charger pod 4
Radio signals between handset and base unit 4
Mains power connection 4 If you have a Broadband line 5
Installation and set-up 6
Before you start 9
Electrical safety 9 Interference 9 ‘Out of range’ warning 9
Switching on and off 10
To lock the keypad 10
Your handset’s name 11
To change the name 11
Date and time 12
Ringer volume and melody 13
Making and answering calls 15
Using the speakerphone 15 To make a call 15 To answer a call 15 To end a call 15 Earpiece volume 16 To mute the mouthpiece 16 Last Number Redial (LNR) 16 To store a Redial number in the
Phonebook 17 To delete a redial number 18 To delete all redial numbers 18
Using the Phonebook 19
To store a new number 19 To call a stored number 20 To edit a Phonebook entry 20 To delete a Phonebook entry 21 To delete all Phonebook entries 21
Caller Display 22
To check Caller Display records 23 To return a call 23 To store a Caller Display number in the
Phonebook 23 To delete a caller display record 24 To delete all caller display records 24
Using a multi-handset system 25
To make an intercom call 25 To end an intercom call 25 To answer an intercom call 26 To transfer a call 26 To toggle between two calls 27 To set up a three-way conference 27 To end the conference 27 New Call tone 28 To page all handsets from the base
unit 28
Answering machine setup 29
The telephone answering modes 29 To change answering mode 29 The outgoing message 30 To record a new outgoing message 30 Setting the ring delay 31 Call Screening 32 To switch call screening on or off 32
2
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Answering machine operation 33
Turn the answering machine on or off 33
Message Playback 34 To playback recorded messages 34 To record a memo 35
Remote operation 36
To activate remote control 36 To play messages remotely 37
Custom settings 41
Earpiece volume 41 Key beep 42 Display language 43 Recall time 44 The master PIN 45 Using reset 46 Default settings 47
Troubleshooting 48
Cleaning and care 53
EC Declaration of Conformity 53
Guarantee and service 54
Technical details 55
Registering new handsets 56
To register a new handset 56 Registration failed? 57 To de-register a handset 57 To register to a different brand of base
unit 58
Index 59
Connection and conditions for use
You can connect your iDECT V2i to a direct exchange line (DEL) — a line connected to a local exchange, with its own phone number; to an extension socket connected to a DEL; or to an extension on an approved compatible PBX. Do not connect the iDECT V2i as an extension to a payphone.
The ringer equivalence numbers (RENs) of all instruments (phones, fax machines, etc.) connected to an exchange line must not add up to more than 4 — otherwise, one or more of them may not ring and/or answer calls correctly. The iDECT V2i has a REN of 1, and most other telephones have a REN of 1 unless marked otherwise.
Help Line: 0845 345 9677 (Local Call rate) 3
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Read these notes first
Choosing a site for the base unit and charger pod
Radio signals between handset and base unit
Mains power connection
The base unit and charger pod(s) should be placed on a
level surface, in a position where:
the mains adapter plug will reach an easily accessible 230-V AC switched mains supply socket — never try
to lengthen the mains power cable
the base unit’s telephone line cable will reach your telephone line socket or extension socket (the charger pod does not have a telephone line connection)
it is not close to another telephone — this can cause radio interference
it is not close to a sink, bath or shower, or anywhere else where it might get wet
it is not close to other electrical equipment — fridges, washing machines, microwave ovens, fluorescent lights TVs etc.
To use your handset and base unit together, you must be able to establish a radio link between them. Be aware that:
Any large metal object — like a refrigerator, a mirror or a filing cabinet — between the handset and the base unit may block the radio signal.
Other solid structures, like walls, may reduce the signal strength.
IMPORTANT — The iDECT V2i base unit and charger pod must be used with the mains adapter supplied with the unit. Using any other adapter will result in non­compliance with EN60950, and will invalidate any approval given to this apparatus.
Make sure mains power to the base unit stays switched on. The iDECT V2i needs electrical power for normal operation; not just for charging the batteries.
4
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Read these notes first
If you have a Broadband line
If you connect your telephone to a line with a broadband connection, you will need to insert a micro-filter between the telephone and the telephone line; otherwise you may
get interference between the telephone and the broadband, which could cause problems.
TELEPHONE WALL
SOCKET
MICROFILTER
In a home with broadband, every telephone must have a micro-filter connected, not just the one at the telephone point that your modem is connected to. If you need more broadband micro-filters, contact your broadband supplier.
Help Line: 0845 345 9677 (Local Call rate) 5
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Installation and set-up
1
Choose a suitable site for the base
unit
See page 4
2 Connect the
mains power lead and the telephone line cord into the back of the base unit
Use the telephone line cord supplied with your iDECT V2i — do not use any other telephone line cord
3 Plug the mains adapter
into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF
See the note on page 4
4 If you have one or more charger pods …
Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the
socket set to OFF
5 Switch on at the mains socket(s)
6
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Installation and set-up
6 Fit a battery pack in each handset
A. Remove the battery compartment
cover by pressing down on the top of the cover and sliding it down.
B. Plug the battery connector into the socket at the top of the battery compartment.
C. Place the battery in the compartment
D. Fit the battery compartment cover, sliding it into place and pressing firmly to make sure it is secure
Always use the battery pack supplied — never use any other kind of batteries in the handset.
Make sure the battery compartment door is securely in place. If you have problems fitting the batteries, contact the Help Line on 0845 345 9677.
Help Line: 0845 345 9677 (Local Call rate) 7
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Installation and set-up
7 Charge the batteries for 15 hours
Before you use the handset for the first time, it’s important to charge the batteries fully.
The handset ‘beeps’ when it’s correctly placed on the charging cradle.
Leave the handset on the charging cradle for 15 hours.
The ‘battery charge level’ symbol blinks
8 Connect the base unit to the telephone line
Switch off power at the mains socket Insert the telephone line plug into the
socket as shown Switch mains power back on
Make sure the mains socket is switched on if you want to use the phone — it will not work without electrical power
NOTE: the charger pod does not have a connection to the telephone line.
Use the plug to raise the shutter before pushing it into the socket
8
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Before you start
Electrical safety
Interference If the sound quality gets worse as you move around
‘Out of range’ warning
DON’T let the base unit or charger pod get wet. Electrical equipment can cause serious injury if used while you are wet or standing in water.
If the base unit or charger pod ever falls into water, DON’T retrieve it until you have unplugged the power lead from the mains and the telephone line plug from the telephone socket (base unit only); then pull it out by the unplugged cables.
NEVER use your iDECT V2i outdoors during a thunderstorm — unplug the base unit from the telephone line and the mains socket when there are storms in your area. Damage caused by lightning is not covered by the guarantee.
while on a call, this is probably caused by interference between the handset and the base unit, perhaps because you are too near to another phone or other electrical equipment.
Move to a different position to clear the interference. If you do not move, your call may be cut off.
Radio interference in the environment may occasionally cause a short break in the link between the handset and the base unit while you are on a call. The ‘signal level’ symbol on the handset’s display may flash until the link is restored.
If you hear a warning tone during a call, and/or the sound in the earpiece becomes faint or distorted, you may be going out of range of the base unit. Move nearer to the base unit within 20 seconds, until the tone stops. Otherwise, your call may be cut off.
Help Line: 0845 345 9677 (Local Call rate) 9
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Switching on and off
To switch the handset on and off
!
!
Notes When the handset is switched off, it can’t be used for
To lock the keypad
!
!
To switch the handset off (in case you need to save battery power when the handset is away from the base unit):
Press the HANG UP button and hold it for more
f
than 2 seconds
! The display goes blank.
To switch the handset back on:
Briefly press the HANG UP button, or replace
f
the handset on the base unit or charger pod
! The display shows
it detects the base unit it will return to standby mode.
making calls, including emergency calls.
When the handset is switched off, it won’t ring for incoming calls, but the base unit will ring. To answer a call when the handset is switched off, you need to switch it back on. It may take a few moments for the handset to re-establish a radio link with the base unit.
Press the LOCK/* button and hold it for 2
*
second
! The display shows and
To unlock the keypad:
Press the LOCK/* button and hold it for 2
*
seconds or replace the handset on cradle.
Searching...
. and then when
Keys Locked
Note ■ Incoming calls can still be answered normally even if
the keypad is locked.
10
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Your handset’s name
Before you start to use your iDECT V2i handset, especially if you have a multi-handset system, you’ll probably want to personalise the display with your name. The name can have up to 12 characters (including spaces).
To change the name
1
2
3
4
5
6
7
8
9
Help Line: 0845 345 9677 (Local Call rate) 11
Press the MENU/OK button
M
! Display shows
Main Menu
>
Phonebook
d Press the D button TWICE
! Display shows
Press the MENU/OK button
M
! Display shows
Main Menu
Personal Set
>
Personal Set
>
d Press the D button ONCE
! Display shows
Press the MENU/OK button
M
! The display shows
name, or a blank line if the default name has not been changed.
If necessary press the BACK button to delete
B
characters from the current name. Key in your chosen name (see page 19 for how
.
to enter letters). When you’ve finished, press the MENU/OK
M
button Press the HANG UP button to go back to
f
standby mode
Personal Set
Enter Name
>
Handset Tones
Handset Name
and the current
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Date and time
To set the date and time:
1
2
3
4
5
6
Press the MENU/OK button
M
! Display shows
Main Menu
>
Phonebook
d Press the D button ONCE
! Display shows
Press the MENU/OK button
M
! Display shows
the first digit of the time flashing. Key in the time and date in the format HH:MM
M
DD/MM then press the MENU/OK button Remember to use the 24-hour clock and to
include any 0s (zeroes) - for example, 9:30 am is
09:30
; 6:05 pm is
Press the MENU/OK button
M
! Any other handsets that have been registered
will be automatically updated. Press the HANG UP button to go back to
f
standby mode
Main Menu
00:00 01/01 > Set Date/Time
18:05
.
>
Set Date/Time
, with
12
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Ringer volume and melody
Handset ringer
1
2
3
4
5
6
7
8
9
10
Press the MENU/OK button
M
! Display shows
d Press the D button TWICE
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! The display shows the current volume, and
the handset rings at that volume. Use the U or D button to adjust the volume
:
level between Press the MENU/OK button to select the new
M
level
! Display shows
d
Press the D button
! Display shows
Press the MENU/OK button
M
! The display shows the current melody, and
the handset rings with that melody. Press the U or D button to play the melodies.
:
When you reach the one you want (there are ten
M
different melodies), press the MENU/OK button to select it
! The display shows
Press the HANG UP button to go back to
f
standby mode
Low, Medium, High
Main Menu
Main Menu
Personal Set
Handset Tones
Handset Tones
Handset Tones
>
>
>
Handset Tones
Phonebook
Personal Set
Handset Tones
>
Ring Volume
or
Silence
>
Ring Volume
>
Ring Melody
>
Ring Melody
Help Line: 0845 345 9677 (Local Call rate) 13
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Ringer volume and melody
Base unit ringer
1
2
3
4
5
6
7
8
9
10
11
Press the MENU/OK button
M
! Display shows
Main Menu
d Press the D button TWICE
! Display shows
Press the MENU/OK button
M
! Display shows
Main Menu
Personal Set
d Press the D button THREE times
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! The display shows the current volume, and
the base rings at that volume. Use the U or D button to adjust the volume
:
level between
High
or
Silence
Press the MENU/OK button to select the new level
M
! Display shows
d
Press the D button
! Display shows
M
Press the MENU/OK button
! The display shows the current melody, and
the base rings with that melody. Press the U or D button to play the melodies.
:
When you reach the one you want (there are
M
three different melodies), press the MENU/OK button to select it
! The display shows
Press the HANG UP button to go back to
f
standby mode
Personal Set
BaseTone
Ring Vol Low, Ring Vol Med, Ring Vol
BaseTone
BaseTone
BaseTone
>
Phonebook
>
Personal Set
>
Handset Tones
>
BaseTone
>
BS Ring Vol
>
BS Ring Vol
>
BS Ring Mel
>
BS Ring Mel
14
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Making and answering calls
Using the speakerphone
o
To make a call
To answer a call
To end a call !
The speakerphone lets you hear calls without holding the handset to your ear.
You can switch between speakerphone and earpiece mode during calls at any time by pressing the PHONE button. The display will show the speakerphone icon.
1
2
!
Key in the telephone number
.
If you make a mistake, press the BACK button to clear digits one by one from the display.
B
Press the PHONE button. The display shows
o
Calling
and the number being dialled.
(You can dial the number after you press the PHONE button to get Dial tone first if you prefer, but you can’t correct any mistakes if you do it this way.)
When there’s an incoming call, the base unit and handset ring (unless the ringers are turned off). If you subscribe to Caller Display (see page 22) the caller’s number or name may appear on the display; otherwise, the display shows
Press PHONE button to answer the incoming call.
Press the HANG UP button so that the IN USE
f
light on the base unit goes out Or just replace the handset on the base unit
! The display shows
of the call for 5 seconds.
External CALL
.
Call Ended
and the duration
Help Line: 0845 345 9677 (Local Call rate) 15
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Making and answering calls
Earpiece volume
To mute the mouthpiece
Last Number Redial (LNR)
During a call, to adjust the volume in the earpiece or speakerphone:
!
!
1
2
3
Press the U or D button
:
There are three volume levels. After you end the call, the volume will stay at the level you’ve set.
During a call, to mute the mouthpiece so the person on the other end can’t hear you:
Press the MENU/OK button. The display
M
shows
Mute On
. To un-mute the mouthpiece, press the MENU/OK button again.
Press the REDIAL button
O
! Display shows
dialled Press the U or D buttons to choose the
:
number from the last 10 numbers dialled Press the PHONE button to dial the number
o
Redial
and the last number
16
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Making and answering calls
To store a Redial number in the Phonebook
1
O
Press the REDIAL button, then the U or D button until the number is displayed
:
2
3
4
5
6
7
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! Display shows
Key in a name of up to 10 letters (see page 19
.
for how to enter letters). Press the MENU/OK button
M
! Display shows
If necessary, edit the number, using the BACK
.
button to clear digits one by one from the display.
Press the MENU/OK button
M
! You will hear a long confirmation beep and
the redial list will be displayed
Redial
>
Copy to Phbk
Enter Name
Enter Number
and the number.
Help Line: 0845 345 9677 (Local Call rate) 17
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Making and answering calls
To delete a redial number
To delete all redial numbers
1
O Press the REDIAL button
! Display shows
dialled
2
3
4
5
6
1
2
3
4
5
Press the U or D buttons to choose the
:
number from the last 10 numbers dialled Press the MENU/OK button
M
! Display shows
d Press D button ONCE
! Display shows
Press the MENU/OK button to confirm
M
! You will hear a long confirmation beep
Press the HANG UP button to go back to
f
standby mode
O Press the REDIAL button
! Display shows
dialled Press the MENU/OK button
M
! Display shows
d Press D button TWICE
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button to confirm
M
! You will hear a long confirmation beep ! Display shows
phone returns to standby mode
Redial
and the last number
Redial
>
Copy to Phbk
Redial
>
Delete
Redial
and the last number
Redial
>
Copy to Phbk
Redial
>
Delete All
Delete All?
Redial
>
List Empty
and the
18
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Using the Phonebook
You can store up to 50 numbers in the Phonebook. Each number can have up to 20 digits, and can be stored with a name of up to 10 characters (including spaces).
To store a new number
1
2
3
4
5
6
Buttons to press for text characters - press the button repeatedly until you get the character you want
1 space 1 @ _ # = < > ( ) & £ $ ¥ § 7 P Q R S 7 Π Θ Σ
2 A B C 2 Ä Å Æ
a b c 2 ä å æ
3D E F 3 É
d e f 3 é
4G H I 4 Г
g h i 4 Г
5J K L 5 Λ
j k l 5 Λ
6 M N O 6 Ñ Ö
m n o 6 ñ ö
Press the MENU/OK button TWICE*
M
! The display shows
Press the MENU/OK button
M
! The display shows
Key in a name (see table below), then press the
.
MENU/OK button
! The display shows
Edit or Key in the new number**
.
Press the MENU/OK button
M
! You will hear a long confirmation beep
Press MENU/OK again to begin another new
M
phonebook entry
* You can also pre-dial the number you want to store and
simply press MENU/OK once to show
** Use the BACK button to delete characters.
8T U V 8 Ü
9 W X Y Z 9 Ø Ω Ξ Ψ
0 . 0 , / : ; " ' ! ¡ ? ¿ * + - %
# Press to switch between upper and
Phonebook
Enter Name
Enter Number
p q r s 7 Π Θ Σ
t u v 8 ü
w x y z 9 Ø Ω Ξ Ψ
lower case
>
New Entry
Enter Name
.
Help Line: 0845 345 9677 (Local Call rate) 19
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Using the Phonebook
To call a stored number
To edit a Phonebook entry
1
2
3
1
2
3
4
5
Press the PHONEBOOK button
d
! The display shows the first entry in the
Phonebook. Press the U or D button to go to the number
:
you want OR you can search by pressing a button on the
numeric keypad for the first letter of the name, then using the U or D buttons if necessary.
Press the PHONE button to dial the number
o
Press the MENU/OK button TWICE
M
! Display shows
Phonebook
d Press the D button TWICE
! The display shows
M
Press the MENU/OK button and use the U or D buttons to find the entry you want to edit (e.g. Eric)
:
! The display shows
Press the MENU/OK button
M
! The display shows
To edit the name, use the BACK button to
B
delete characters, then key in the new ones. Press the MENU/OK button to confirm the
.
changes
M
! Display shows
Enter Number
>
New Entry
Phonebook
Phonebook
Enter Name
>
>
Edit Entry
>
Eric
>
Eric_
0123456789_
20
6
To edit the number, use the BACK button to
B
delete digits, then key in the new numbers
.
iDect_V2i_IFU_master.book Page 21 Thursday, March 27, 2008 2:54 PM
Using the Phonebook
7
8
Press the MENU/OK button
M
! You will hear a long confirmation beep and
the display returns to the edit entry menu Press the HANG UP button to go back to
f
standby mode
To delete a Phonebook entry
To delete all Phonebook entries
1
2
3
4
1
2
3
4
M
Press the MENU/OK button twice then the D button three times
d
! Display shows
M
Press the MENU/OK button, then the U or D button to find the entry
:
! The display shows
name. Press the MENU/OK button
M
! You will hear a confirmation beep and the
display returns to the delete entry menu Press the HANG UP button to go back to
f
standby mode
M
Press the MENU/OK button twice then the D button four times
d
! Display shows
Press the MENU/OK button
M
! The display shows
Press the MENU/OK button to confirm
M
! You will hear a confirmation beep and the
display returns to the Delete All menu Press the HANG UP button to go back to
f
standby mode
Phonebook
Phonebook
Phonebook
Confirm?
>
>
Delete Entry
> and the entry
Delete All
Help Line: 0845 345 9677 (Local Call rate) 21
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Caller Display
To receive Caller Display you may need to contact your service provider, who will tell you if there is a charge for it.
Caller Display lets you see the phone numbers of your callers on the handset’s display, before you answer. The iDECT V2i will store the numbers of the last 20 callers (whether or not you answered the call) so you can call them back later. When the Caller Display list is full, the next incoming number will overwrite the oldest one.
If you’ve got new Caller Display records, “X New Call.” is shown on the display, and will only be removed from the standby screen after all new calls have been viewed.
Here are some examples of Caller Display records:
22
A call from someone whose name (Jenny) and number are stored in your Phonebook.
Press the # button once to see the full number.
Press the # button again to see more details. In this example, the most recent
call came 4:21 pm on 15th April.
A call from someone whose name and number are not stored in your Phonebook.
A call from someone who withheld their number by dialling 141.
A call from someone whose number is unavailable (for example, this may be an international call).
iDect_V2i_IFU_master.book Page 23 Thursday, March 27, 2008 2:54 PM
Caller Display
To check Caller Display records
To return a call
To store a Caller Display number in the Phonebook
1
2
1
2
1
2
3
4
Press the Caller Display button
u
! Display shows
the list. If there are no records the display shows List Empty.
Press the U or D button to scroll through the
:
records
To ring back someone who’s called you: Follow steps 1 and 2 above to display the record Press the PHONE button to dial the number
o
Use steps 1 and 2 above to display the record
Press the MENU/OK button
M
! Display shows
d
Press the MENU/OK button
M
! Display shows
Key in a name then press the MENU/OK button
.
! Display shows
to be stored Edit the number if required then press the
M
MENU/OK
! You will hear a long confirmation beep
Call list
> and the first entry in
Call List
>
Copy to Phbk
Enter Name:
Enter Number
> and the number
Help Line: 0845 345 9677 (Local Call rate) 23
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Caller Display
To delete a caller display record
To delete all caller display records
1
2
3
4
1
2
3
4
5
Use steps 1 and 2 (top of page 23) to display the record to be deleted
M
Press the MENU/OK button then the D button TWICE
d
! Display shows
Press the MENU/OK button to confirm
M
! You will hear a long confirmation beep and
the display will return to the next caller display record
Press the HANG UP button to go back to
f
standby mode
Use steps 1 and 2 (top of page 23) to display the records
M
Press the MENU button then the D button TWICE
d
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button to confirm
M
! You will hear a long confirmation beep
The display returns automatically to standby
f
mode
Call List
>
Call List
>
Delete All?
Delete
Delete All
24
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Using a multi-handset system
If you have an iDECT V2i multi-handset system, you already have more than one handset registered to your base unit. You can register additional handsets — up to four per base unit. With two or more handsets, you
can:
make intercom calls from one handset to another
transfer an outside call from one handset to another
toggle between an outside call and an intercom call
set up a three-way conference call
Each handset’s number (1 to 4) is shown on its display.
Only one handset can be connected to the outside line at once. If you try to make a call while another handset is already on the line, you’ll hear Busy tone.
To make an intercom call
To end an intercom call
1
2
!
Press the INT button.
I
! The numbers of the available handsets will be
displayed Press the handset number you want to call. If
.
you choose handset 2, your handset displays
Calling Handset 2
! The other handset rings, and its display
shows number 1). When the other handset user answers, you’ll be connected and the displays will show handset.
On either phone, press the HANG UP button or
f
replace the unit in the base unit or charger pod
.
Call From: Handset 1
Intercom
with the number of the other
(if your handset is
Help Line: 0845 345 9677 (Local Call rate) 25
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Using a multi-handset system
To answer an intercom call
o ,
To transfer a call
The ringing tune for intercom calls is different from that for outside calls.
When someone makes an intercom call to you, your handset’s display shows number of the handset calling you.
Press the PHONE button to answer
!
When you’re talking on an outside call (a call you’ve either made or answered), you can transfer it to another handset:
1
2
Press the INT button and the display will show
I
Intercom and the numbers of all available
.
handsets. Then key in the number of the handset you want to call.
! The outside call is put on hold and the other
handset rings. When the other handset user answers, you can speak to her/him.
If the other user does not answer, you can get back to the outside call at any time by pressing the INT button again.
Press the HANG UP button to hang up and
f
transfer the call If you prefer, you can press HANG UP to
transfer the outside call before the other handset answers your intercom call. If the user hasn’t answered after 30 seconds, the outside call will come back to you and your handset will ring.
Call From: Handset #
with the
26
iDect_V2i_IFU_master.book Page 27 Thursday, March 27, 2008 2:54 PM
Using a multi-handset system
To toggle between two calls
To set up a three-way conference
To end the conference
When you have made or answered an outside call and then made an intercom call, you can toggle from one to the other, like this:
!
1
2
3
!
Press the INT button to speak to each in turn,
I
putting the other on hold You can transfer the outside call to the other
f
handset by pressing HANG UP while you’re connected to the intercom call
If you press HANG UP while you’re connected to the outside call, you’ll disconnect it.
Make or answer an outside call
Press the INT button to start intercom mode
I
then key in the number of the other handset
.
! The outside call is put on hold and the other
handset rings.
When the other user answers:
Press and hold the INT button for one second
I
! Display shows
Press the HANG UP button
f
! You will drop out of the conference call,
leaving the other user connected to the outside call.
Conference
Help Line: 0845 345 9677 (Local Call rate) 27
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Using a multi-handset system
New Call tone When you are on an intercom call and an
!
To page all handsets from the base unit
1
!
!
outside call comes in, you’ll hear New Call tone to tell you that someone is calling you.
To answer the outside call and end the intercom call:
Press the PHONE button briefly
o
! The intercom call will be disconnected and
you will be connected to the outside call.
To make all registered handsets ring (this is useful if you’ve forgotten where you put a handset):
Press the HANDSET LOCATOR button on
V
the base unit
! The handsets ring for up to 30 seconds and
their displays show To stop the ringing before 30 seconds: EITHER press the HANDSET LOCATOR
V
button again OR press any button on any handset
.
Paging...
.
28
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Answering machine setup
The telephone is supplied with the answering machine switched on and set up to automatically answer a call after five rings.
It will play a predefined message and will allow the caller to leave a message if they desire, of up to 2 minutes per message. The total recording time available for all messages is about 12 minutes.
There are a number of settings that can be adjusted to personalise the telephone's operation to suit your needs.
The telephone answering modes
To change answering mode:
Help Line: 0845 345 9677 (Local Call rate) 29
The telephone has two answering modes, Answer Only mode and Answ. & Rec. mode.
Answ. & Rec. mode is switched on by default and will remain on unless you change mode.
1
M
Press the MENU/OK button ONCE then the U button ONCE
u
2
3
4
5
! Display shows
M
Press the MENU/OK button once then the D button TWICE
d
! Display shows
Press the MENU/OK button
M
! Display shows
Press the U or D buttons to select the new
:
mode and then MENU/OK to confirm
M
! Display shows
Turn to page 30 to set up the outgoing message
Main Menu
Answ. Machine
Answ. Mode
Select mess.
>
>
>
Answ. Machine
>
Answ. Mode
Answ. & Rec.
Predefined
iDect_V2i_IFU_master.book Page 30 Thursday, March 27, 2008 2:54 PM
Answering machine setup
The outgoing message
To record a new outgoing message:
The telephone is supplied with two predefined outgoing messages (OGM). One is for use in Answer Only mode and one for use in Answer & Record mode.
Both of these can be replaced with your own pre­recorded message if you prefer.
To pre-record an outgoing message you must first follow the procedure to set the answer mode
After setting the answer mode you can choose between using a predefined outgoing message or using a personalised one that you have
1
2
3
4
5
6
7
recorded. If you select need to record a new message.
Follow steps 1 to 5 on page 29
! Display shows
d
Press the D button to select press the MENU/OK button
M
! Display shows >
Press the MENU/OK button to play the existing
M
message
d
Press the D button and the MENU/OK button to record a new message
M
! Display shows >
Speak clearly into the handset
Press the MENU/OK button to end the
M
recording. Your message will play back automatically.
! Display shows
If you are not happy with the result, repeat from
M
step 2.
Personalised
Select mess.
Play message
Record mess.
Select mess.
you will then
>
Predefined
Personalised
>
Personalised
and
30
iDect_V2i_IFU_master.book Page 31 Thursday, March 27, 2008 2:54 PM
Answering machine setup
Setting the ring delay
8
1
2
3
4
5
6
7
Use the BACK button to exit the menu or press
B
the HANG UP button to return to standby mode.
You can adjust the number of rings that sound before the machine answers the call:
M
Press the MENU/OK button ONCE then the U button ONCE
u
! Display shows
M
Press the MENU/OK button and the U button ONCE
d
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! Display shows
Use the U or D buttons to adjust the ring delay
:
between 3 and 8 rings or If you select
after 2 rings, if there are new messages on the answering machine, but after 5 rings if there are no new messages. This allows you to call from a remote telephone to check your messages,and if it does not answer after 3 rings, you know there are no new messages, so you can hang up without being charged for the call.
Press the MENU/OK button to confirm the new
M
setting Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Answ. Machine
Settings
Ring Delay
Toll Saver
>
>
Ring Delay
>
Toll Saver
the telephone will answer
Answ. Machine
5 rings
>
Settings
Help Line: 0845 345 9677 (Local Call rate) 31
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Answering machine setup
Call Screening The call screening function allows you to listen to
To switch call screening on or off:
incoming messages as they are recorded so you can decide if you would like to take the call.
The telephone is supplied with call screening switched on, but you can switch it off if you want.
When call screening is switched on, handset 1 loudspeaker will turn on automatically while the answering machine is recording an incoming message.
1
M
Press the MENU/OK button ONCE then the U button ONCE
u
! Display shows
2
M
Press the MENU/OK button then U ONCE
! Display shows
u
3
M
Press the MENU/OK button ONCE then D TWICE
d
! Display shows
4
5
6
7
Press the MENU/OK button
M
! Display shows
u Press the U or D button to select
Press the MENU/OK button to confirm the
M
change Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Answ. Machine
Settings
HS Screening
>
>
HS Screening
Answ. Machine
>
Settings
>
Off
(or
On
Off
or
)
On
32
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Answering machine operation
When the answering machine is switched on the TAM icon on the handset display will come on steadily.
When the answering machine is recording a message the handset will display ICM Recording. The TAM icon flashes when the recording ends, to indicate a new message.
If call screening is on the Speakerphone icon will come on and the incoming message can be heard on the speaker
To stop the recording and take the call, simply
o
press the PHONE button in the normal way.
Turn the answering machine on or off:
Help Line: 0845 345 9677 (Local Call rate) 33
1
2
3
4
5
M
Press the MENU/OK button ONCE then the U button ONCE
u
! Display shows
M
Press the MENU/OK button ONCE then the D button THREE times.
d
! Display shows
Press the MENU/OK button
M
! Display shows
Press the D or U button to select
:
then the MENU/OK button to confirm
M
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Answ. Machine
Ans. On/Off
>
>
Answ. Machine
>
Ans. On/Off
On
Off
or On and
iDect_V2i_IFU_master.book Page 34 Thursday, March 27, 2008 2:54 PM
Answering machine operation
Message Playback
To playback recorded messages:
The telephone can store a number of message in its memory. The messages will be available for replay until you delete them to make room for new messages.
New messages that have not yet been played are indicated by the TAM icon flashing .
When all messages have been played the TAM icon stays on steadily, if the answering machine is turned on.
1
2
3
4
Press the MENU/OK button ONCE then the
M
U button ONCE
u
! Display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! The first new message will play through the
loudspeaker. If there are no new messages, the first old message will play.
Use the D or U buttons to adjust the
:
o
M
: :
speaker volume.
Press PHONE button to play the message through the handset earpiece
Press the MENU/OK button then press D or
U
buttons to control the playback menu.
- Repeat
- Next Message
- Prev. Message
- Delete
- Delete All
Main Menu
Answ. Machine
>
Answ. Machine
>
Play
34
iDect_V2i_IFU_master.book Page 35 Thursday, March 27, 2008 2:54 PM
Answering machine operation
To play back recorded messages using the short-cut key:
Memo Recording
To record a memo:
5
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
With the handset in standby mode, press and hold the
5 button for 2 seconds to start playing messages.
You can record a memo message that can be replayed later. This can be useful if you want to leave a message for other users of the phone. A memo will be played back with other messages from callers.
1
M
Press the MENU/OK button ONCE then the U button ONCE
u
2
3
4
5
6
! Display shows
M
Press the MENU/OK button then D ONCE
! Display shows
d
Press the MENU/OK button
M
! Display shows
Speak into the handset to record your memo.
Press the MENU/OK button to end the
M
recording Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Answ. Machine
Record Memo.
>
Answ. Machine
>
Record Memo
Help Line: 0845 345 9677 (Local Call rate) 35
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Remote operation
The telephone will allow you to check your messages remotely from another phone. To use this function you must be using a tone dialling telephone and you will need to enter your remote PIN (default: 123).
The remote control function must be activated before it can be used.
To activate remote control:
36
1
M
Press the MENU/OK button ONCE then U ONCE
u
! Display shows
2
M
Press the MENU/OK button then U ONCE
! Display shows
u
3
M
Press the MENU/OK button ONCE then D ONCE
d
! Display shows
4
5
6
7
Press the MENU/OK button
M
! Display shows
d Press the U or D button to select between
and
Off
Display shows Press the MENU/OK button to confirm the
M
selection
! You will hear a confirmation beep
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Answ. Machine
Settings
>
Remote access
Remote access
>
Answ. Machine
>
Settings
Remote Access
>
Off
>
On
On
iDect_V2i_IFU_master.book Page 37 Thursday, March 27, 2008 2:54 PM
Remote operation
To play messages remotely:
1
2
Call your telephone number and wait for the answering machine to answer. You will hear a voice prompt or your OGM.
When your outgoing message is playing, enter your remote PIN (default: 123).
The outgoing message will stop playing and you will hear a short confirmation beep.
Press 2 to start message playback. You can also use other keys as follows.
Press 11 to go to the previous message
Press 2 to play all messages or *2 to play new
messages only.
Press 3 to go to the next message
Press 02 to delete the current message
Press 8 turn the answering machine on/off
Press 55 to stop message playback
If you are not playing messages, you must press a button within 15 seconds, otherwise your telephone will hang up.
Help Line: 0845 345 9677 (Local Call rate) 37
iDect_V2i_IFU_master.book Page 38 Thursday, March 27, 2008 2:54 PM
38
iDect_IFU_14_Remote operation.fm Page 39 Monday, March 31, 2008 3:24 PM
Remote operation
iDECT V2i
Remote operation
Using a tone-dialling phone, dial your home number and
1
wait for the answering machine to answer While your outgoing message is playing enter # and
2
your remote PIN code.
The default code is 123. For details of how to set a new code,
see the User Guide.
The outgoing message will stop playing and you will hear
3
a confirmation beep Press 2 to start message playback
4
You can also use other keys as follows
5
!
Help Line: 0845 345 9677 (Local Call rate) 39
iDect_V2i_IFU_master.book Page 40 Thursday, March 27, 2008 2:54 PM
Remote operation
Replay from the start of the message Start recording MEMO
Skip back to the previous message Stop recording
Skip forward to the next message Turn answering machine On / Off
Delete single message during replaying Delete all message after replaying
Start recording OGM1 Only play new message
Start recording OGM2 Pause
Play OGM1 Stop replay
Play OGM2
1 63
11 5
3 8
Play all message/Replay continue
02 2
61 *2
62 5
71 55
72
40
iDect_V2i_IFU_master.book Page 41 Thursday, March 27, 2008 2:54 PM
Custom settings
The iDECT V2i can be customised to suit your preferences in a number of ways. Some of these functions have been covered earlier in this User Guide. This section is a roundup of items that have not yet been explained.
When making a change to a setting you can press the BACK button at any point to cancel what you’re doing and go back one step.
When you’re keying in numbers, if you make a mistake, press the BACK button to delete digits.
Setting the handset’s name
Ringer volume and melody
Earpiece volume
Date & Time See page 12.
See page 11.
See page 13 for details.
There are three earpiece volume levels which
:
can changed during a call using the U or D buttons.
Help Line: 0845 345 9677 (Local Call rate) 41
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Custom settings
Key beep To turn off the key beep tone:
1
M
Press the MENU/OK button and the D button TWICE
2
3
4
5
6
d
! Display shows
Press the MENU/OK button
M
! Display shows
d
Press the MENU/OK button ONCE and the D
M
button TWICE
d
! Display shows
Press the MENU/OK button
M
! Display shows
Use the U or D button to select On or
:
Press the MENU/OK button
M
! You will hear a confirmation beep
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Personal Set
Handset Tones
Key Beep
>
>
Personal Set
>
Handset Tones
>
Key Beep
On
Off
42
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Custom settings
Display language
1
2
3
4
5
6
Registration See page 56.
Deregistering handsets
To change the language on the display:
M
Press the MENU/OK button and the D button TWICE
d
Display shows
M
Press the MENU/OK button ONCE and the D button TWICE
d
! Display shows
Press the MENU/OK button
M
! Display shows
Use the U or D button to select your desired
:
language. Press the MENU/OK button
M
! You will hear a confirmation beep
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
See page 57.
Main Menu
Personal Set
Language
>
Personal Set
>
>
English
Language
Help Line: 0845 345 9677 (Local Call rate) 43
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Custom settings
Recall time The default value of the recall (also called Flash) time
To set the recall time:
that is preset in your handset is correct for most UK lines, but you may need to change it if you are connected to a PBX. There are three options available: (85ms),
Medium
(default, 100ms) and
1
2
3
4
5
6
7
Press the MENU/OK button
M
! The display shows
Main Menu
d Press the D button THREE times
! The display shows
Press the MENU/OK button
M
! Display shows
Press the MENU/OK button
M
! Display shows
Use the U or D button to select
:
Long
.
Press the MENU/OK button
M
! You will hear a confirmation beep.
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Advanced Set
Recall Time
Long
(250ms).
>
Phonebook
>
Advanced Set
>
Recall Time
>
Medium
Short, Medium
Short
or
44
iDect_V2i_IFU_master.book Page 45 Thursday, March 27, 2008 2:54 PM
Custom settings
The master PIN The Master PIN (personal identity number, or security
To change the PIN:
code) is required when handsets are registered and deregistered, and when important changes to the settings are made. (Note: The answering machine remote access PIN is different to this master PIN.)
The default setting for the PIN is 0000. To protect your handset’s settings, we recommend that you change it to a four-digit number you’ll easily remember.
1
2
3
4
5
6
7
Press the MENU/OK button
M
! The display shows
Main Menu
d Press the D button THREE times
! The display shows
M
Press the MENU/OK button then the U button TWICE
u
! Display shows
Press the MENU/OK button
M
! Display shows
Key in the new PIN number and press the
.
MENU/OK button
! Display shows
M
Key in the PIN again and press the MENU/OK
.
button
! You will hear a long confirmation beep and
M
the display briefly shows Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Main Menu
Advanced Set
Enter New PIN
Confirm PIN
New PIN Stored
>
>
Phonebook
>
Advanced Set
Change PIN
Help Line: 0845 345 9677 (Local Call rate) 45
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Custom settings
Note If the PIN has been changed from the default 0000
Using reset The Reset command will restore the iDECT V2i to its
To reset all settings to their defaults:
already, at step 4 it will display to key in the current PIN and press MENU/OK, before the display shows
factory default settings. Use Reset with care because it will clear the Phonebook, Caller ID and Redial memories, and delete all answering machine messages.
1
2
3
4
5
6
7
Press the MENU/OK button
M
! The display shows
d Press the D button THREE times
! The display shows
M
Press the MENU/OK button then the U button ONCE
u
! Display shows
Press the MENU/OK button
M
! Display shows
been changed from the default 0000. (If the PIN is still 0000 the display shows you go to step 6.).
Key in the current PIN and press the MENU/
.
OK button
! Display shows
M
Press the MENU/OK button
M
! You will hear a long confirmation beep.
Use the BACK button to exit the menu or press
B
HANG UP to go to standby mode
f
Enter PIN
Enter New PIN
Main Menu
Main Menu
Advanced Set
Enter PIN
if your PIN code has
Confirm Reset?
and you need
.
>
Phonebook
>
Advanced Set
>
Reset
Confirm Reset?
and
46
iDect_V2i_IFU_master.book Page 47 Thursday, March 27, 2008 2:54 PM
Custom settings
Default settings
See “To reset all settings to their defaults:” on page 46 for returning all settings to their default values, as follows:
Keypad unlocked
Redial list — empty
Caller Display records — empty
Phonebook — empty
Earpiece volume — 2; speakerphone volume — 2
Handset ringer volume — High; melody — 5
Base unit ringer volume — Low; melody — 3
Key tone — on
Handset name — Handset
Language — English
Dialling type — Tone
Flash timing — Medium
Master PIN — 0000
Time & Date — 00:00 01/01
Answering machine — answer& record mode on
default OGM selected.
Recorded messages or memos — empty
Remote access — On
Rings to answer — 5
Call screening — On
Help Line: 0845 345 9677 (Local Call rate) 47
iDect_V2i_IFU_master.book Page 48 Thursday, March 27, 2008 2:54 PM
Troubleshooting
The iDECT V2i must be serviced by trained engineers. NEVER attempt any repairs or adjustments yourself — you could make the problem worse and invalidate the Guarantee.
ALWAYS check first that:
“I cannot make or answer calls.”
you have followed all the steps listed on pages 6 to 8 to install and set up your iDECT V2i
all connectors are firmly inserted in their sockets
mains power is switched on at the socket
the handset’s batteries are correctly and securely
installed, and are not run down
Everyday use
If the handset’s display is blank, it may be switched off. Press the HANG UP f button to switch it back on.
Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone — not just for charging the batteries.
Make sure you’re using the telephone line cable that was supplied with your iDECT V2i. Other telephone line cables might not work.
Move the handset closer to the base unit.
Check the Battery Level symbol on the display. If it’s low, replace the handset on the base unit or charger pod to recharge the batteries.
Switch off the power at the mains socket, wait for a few seconds and then switch on the power again. This may help.
48
iDect_V2i_IFU_master.book Page 49 Thursday, March 27, 2008 2:54 PM
Troubleshooting
“I cannot make a call.”
“When I press keys, nothing happens.”
“When I key in a number, it appears on the display, but I can’t make an outside call.”
“The phone does not ring”
“There is inter­ference and noise on the line.”
The handset’s keypad may be locked (see page 10). Unlock it before you make a call.
Make sure the batteries are correctly fitted in your handset. If the ‘battery charge level’ symbol on the display shows ‘low’, recharge the batteries.
Try moving the handset closer to the base unit.
Try a different position for the base unit — somewhere higher if possible, or further from other electrical equipment.
If you have more than one registered handset, make sure another handset isn’t already using the line.
Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone — not just for charging the batteries.
Make sure you’re using the telephone line cable that was supplied with your iDECT V2i. Other telephone line cables might not work.
Check that the total REN value of all equipment connected to your telephone line is no more than 4 (see page 3). Disconnect one or more telephones and see whether that helps.
Move the handset closer to the base unit, or to a different position.
Try moving the base unit so that it’s not near other electrical equipment, such as a television or a computer.
You’ll get the best results if you site the base unit as high as possible. For example, in a two-storey house, the first-floor landing is an ideal place for the base unit.
Help Line: 0845 345 9677 (Local Call rate) 49
iDect_IFU_16_Troubleshooting.fm Page 50 Thursday, March 27, 2008 2:57 PM
Troubleshooting
“My call was cut off when I went out of range. Now I can’t use my handset.”
“I hear ‘beeps’ from my handset while I’m on a call.”
“The Caller Display feature isn’t working.”
“When I try to make a call, I hear Busy tone.”
“The volume in the earpiece is low when I’m on a call.”
“I can’t transfer a call.”
Move the handset closer to the base unit before you try again to make a call.
You may be going out of range of the base unit. Move closer, or your call may be cut off.
Check the ‘battery charge level’ symbol on the display. If it is low, recharge the batteries.
You need to subscribe to the Caller Display feature. Contact your service provider (BT or cable company).
The caller may have withheld their number by dialling
141. Or they may be calling from a network that does not
transmit the Caller ID (for example, it may be an international call).
If you have more than one handset registered to your base unit, make sure that another handset isn’t already using the line.
Make sure you’re holding the earpiece correctly over your ear.
Adjust the volume using the U or D button.
Using a multi-handset system
Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the other handset (1 to 4).
50
iDect_IFU_16_Troubleshooting.fm Page 51 Thursday, March 27, 2008 2:57 PM
Troubleshooting
Batteries
“The handset’s batteries are running low within an hour or two.”
Before you first used the handset, you should have left it on the base unit or charger pod for up to 15 hours to charge the batteries fully.
You may need to replace the batteries (see below).
Clean the battery charging contacts on the base unit with a dry cloth.
Check the connections between the base unit and the mains power socket.
“I try to recharge the batteries, but I still get a warning that they are low.”
You need to replace the batteries. To find out how to obtain replacements, call 0845 345 9677, between 9.00 am and 5.00 pm, Monday to Friday.
Dispose of used batteries safely — never burn them, or put them where they could get punctured.
ALWAYS use the batteries supplied with your iDECT V2i — other batteries may burst, causing damage.
PBX use
“The Recall function doesn’t seem to work.”
You may need to change the recall signal length from its default —
Medium
. Consult your PBX documentation for help if necessary. To change the recall setting, see page 44.
Help Line: 0845 345 9677 (Local Call rate) 51
iDect_V2i_IFU_master.book Page 52 Thursday, March 27, 2008 2:54 PM
Troubleshooting
“Memory dialling doesn’t work on a PBX.”
When you first make a call, after keying in the outside line access code (e.g. 9), press and hold the #/PAUSE button until a P appears on the display. This inserts a pause between the access code and the telephone number. You should later be able to redial the number.
When storing numbers in memory, you can include the outside line access code (e.g. 9) with each number.
If your PBX requires you to wait for a second Dial tone before dialling the telephone number, press and hold the #/PAUSE button for a pause between the access code and the number.
If the fault persists …
Disconnect all other instruments connected to the same line as the iDECT V2i and see whether you can make a call.
Disconnect the base unit from the telephone line and plug a different phone into the master telephone socket. Try making a call. If this works, the line is OK.
If the call does not work, and you are using a two-way socket adapter, remove it and plug a telephone directly into the socket. If the call now works, the adapter may be faulty.
If you cannot make a call, the fault may be on the exchange line. Contact the service provider (the BT engineers on 151, or your cable company).
If you still cannot identify the cause of the problem, contact the Help Line on 0845 345 9677.
52
iDect_IFU_17_Cleaning and care.fm Page 53 Wednesday, April 9, 2008 12:22 PM
Cleaning and care
Do not clean any part of your iDECT V2i with benzene, thinner or other solvent chemicals — this may cause permanent damage which is not covered by the Guar­antee. When necessary, clean it with a damp cloth.
Keep your iDECT V2i away from hot, humid conditions or strong sunlight, and don’t let it get wet.
Every effort has been made to ensure high standards of reliability for your iDECT V2i. However, if something does go wrong, please do not try to repair it yourself — consult your supplier or the Help Line.
BINATONE TELECOM PLC
1 Apsley Way London NW2 7HF. Tel: +44(0) 20 8955 2700 Fax: +44(0) 20 8344 8877
e-mail: binatoneuk@binatonetelecom.co.uk
________________________________________ .
We the manufacturer / Importer : Binatone Telecom Plc 1 Apsley Way London NW2 7HF.
Declare under our sole responsibility that the following product Type of equipment:
Model Name:
Country of Origin:
iDECT
Brand:
complies with the essential protection requirements of R&TTE Directive 1999/5/EC on the
Digital cordless telephone
iDECT V2i Single,Twin,Triple,Quad,Quin
China
EC Declaration of Conformity
approximation of the laws of the Member States relating to Radio Spectrum Matters, the Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility (EMC) and the European Community Directive 2006/95/EC relating to Electrical Safety. Assessment of compliance of the product with the requirements relating to the essential requirements according to Article 3 R&TTE was based on Annex III of the Directive 1999/5/EC and the following standard:
Radio Spectrum: EN 301406: V1.5.1:2003; EMC: EN 301489-1:V1.6.1:2005; EN 301489-6:V1.2.1;2002; Electrical Safety: EN 60950-1:2001+A11 : 2004.
Manufacturer / Importer
(signature of authorized person):
Help Line: 0845 345 9677 (Local Call rate) 53
27 Mar 2008
Date
Paul Tsui(Product Operation Director)
)
iDect_V2i_IFU_master.book Page 54 Thursday, March 27, 2008 2:54 PM
Guarantee and service
The iDECT V2i is guaranteed for 12 months from the date of purchase shown on your sales receipt. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
Please keep your sales (till) receipt — this is your guarantee. You should also keep the original packaging
material. In the unlikely event that you need to return your iDECT
V2i to our Repair Centre while it is under guarantee, there will be a £5 handling charge.
While the unit is under Guarantee
After the Guarantee has expired
54
Disconnect the base unit from the telephone line and the
1
mains electricity supply Pack up all parts of your iDECT V2i, using the original
2
packaging. Remember to include the mains adapter Return the unit to the shop where you bought it, making
3
sure you take your sales receipt
If the unit is no longer under Guarantee, first follow steps
1 and 2 as for repair under Guarantee. Then …
Call our Service Department on 0845 345 9677 and ask
3
for a quotation of the repair charge and details of where to send your iDECT V2i for repair
Make sure you include with your iDECT V2i:
4
your name and address
a cheque or postal order for the value of the repair
charge
Return your iDECT V2i to the address given by
5
theService Department
iDect_V2i_IFU_master.book Page 55 Thursday, March 27, 2008 2:54 PM
Technical details
Standard Digital Enhanced Cordless
Telecommunications (DECT)
Frequency range 1.88 to 1.9 GHz
(bandwidth = 20 MHz)
Channel bandwidth 1.728 MHz Operating range up to 300 m outdoors; up to 50 m
indoors
Operating time standby: 100 hours approx.
talking: 10 hours approx. battery charge time: 12–15 hours
Temperature range Operating 0 ºC to 40 ºC
Storage -20 ºC to 60 ºC
Electrical power Handset — 550mA NiMH
rechargeable battery Pack Base unit — 6V DC 500mA Charger pod — 9V AC 300mA
Port specification The DC 6V port (connected to the mains power supply) is a SELV port with respect to EN41003.
The port (connected to the telephone line) is a TNV port with respect to EN41003.
PBX compatibility Timed break recall: adjustable to 85 ms, 100 ms (default), or 250 ms. Pause length (using the button): 3 seconds. Signalling type: DTMF (dual-tone multifrequency, also called tone dialling); or loop disconnect (pulse dialling).
Network connection This equipment is intended to be used in the UK only. Operation on other countries’ PSTN termination points cannot be guaranteed.
Binatone Telecom plc operates a policy of continuous product improvement, and so reserves the right to make changes to the product and functions without notice.
Help Line: 0845 345 9677 (Local Call rate) 55
iDect_V2i_IFU_master.book Page 56 Thursday, March 27, 2008 2:54 PM
Registering new handsets
The handset(s) supplied with your iDECT V2i base unit are already registered to it, so you don’t need to register them. But if you’ve bought extra handsets separately, you’ll need to register them. Up to four handsets can be registered to an iDECT V2i base unit.
To register a new handset
56
Make sure the handset you’re registering is in standby mode.
1
2
3
4
5
6
Press the MENU/OK button
M
! Display shows
Main Menu
d Press the D button THREE times
! Display shows
M
Press the MENU/OK button and the D button TWICE
d
! Display shows
Press the MENU/OK button
M
! The display shows
The PIN is 0000 unless you’ve set a new one (see page 45)
Key in the PIN and press the MENU/OK button
M
! The display shows
Immediately press the HANDSET LOCATOR
V
button on the base unit and hold it until you hear a repeated beep tone
! If the base is found and the PIN is correct you
will hear a long confirmation beep. The handset display will show the available handset numbers, but if you don't select one, it is automatically given the lowest free handset number.
Main Menu
Advanced Set
Enter PIN
Registering...
>
Phonebook
>
Advanced Set
>
Registration
iDect_V2i_IFU_master.book Page 57 Thursday, March 27, 2008 2:54 PM
Registration failed?
To de-register a handset
If registration has failed, the handset’s display will show
Registration failed
standby mode. If this happens, try again, making sure you don’t leave
too long between steps. If you still can’t register the handset, contact the Help Line for advice.
1
M
2
d Press the D button THREE times
3
M
d
4
M
5
.
for a few seconds then return to
You may need to do this in order to replace a faulty handset.
You can de-register the handset you are using. If you do this you will need to register it again.
Press the MENU/OK button
! The display shows
! The display shows
Press the MENU/OK button then the D button THREE times
! Display shows
Press the MENU/OK button
! The display shows
The PIN is 0000 unless you’ve set a new one (see page 45)
Key in the PIN and press the MENU/OK button
Main Menu
Main Menu
Advanced Set
Enter PIN
>
Phonebook
>
Advanced Set
>
Unregister
M
Help Line: 0845 345 9677 (Local Call rate) 57
iDect_V2i_IFU_master.book Page 58 Thursday, March 27, 2008 2:54 PM
Registering new handsets
To register to a different brand of base unit
6
1
2
Select the handset number you want to
.
deregister then press the MENU/OK button
! You will hear a long confirmation beep and
M
the handset returns to standby mode. The display of the de-registered handset shows
Unregistered
Your iDECT V2i can be registered to any GAP­compatible base unit; or your can register other GAP­compatible handsets to your iDECT V2i base unit.
But we do not guarantee that all features or display messages will be available using other manufacturers’ equipment.
Follow the instructions in the base unit’s User Guide to put the base unit into registration mode.
Follow the instructions in the handset’s User Guide to register the handset (see “To register a new handset” on page 56). If you need to enter a PIN for the base unit, refer to the base unit’s User Guide.
58
iDect_V2i_IFU_master.book Page 59 Thursday, March 27, 2008 2:54 PM
Index
answering a call, 15 answering an intercom
26
call, Answering machine
call screening, memo recording, message playback, on / off, outgoing message, remote operation, ring delay, setup,
base unit ringer, batteries
charging the handset’s batteries, fitting the batteries, replacing the batteries,
Broadband, Caller Display
checking records, deleting records, returning calls, storing numbers in the Phonebook
cleaning and care, clock setting, conference calls, connection and conditions for use, date and time, default reset, default settings, de-registering handsets,
32
35
34
33
30
36
31
29
14
8
7
5
22
23
24
23
23
53
12
27
3
12
46
47
57
earpiece volume, electrical power, ending a call, guarantee, HANDSET LOCATOR button, handset name, handset ringer, handset settings, installation, intercom calls, interference, key beep, language, Last Number Redial, locking the keypad,
51
making a call, multi-handset use, Mute mouthpiece, New Call tone, Out of range warning, paging handsets, pause, PBX compatibility, Phonebook,
calling a stored number, 20 deleting entries, editing entries, storing names and numbers,
PIN
master, remote access,
16, 41
4, 5, 8, 55
15
54
28
11
13
41
6
25
4, 9 42 43
16
10
15
25
16
28
9
28
52, 55
51, 55
19
21
20
19
45
36
Help Line: 0845 345 9677 (Local Call rate) 59
iDect_V2i_IFU_master.book Page 60 Thursday, March 27, 2008 2:54 PM
Index
radio signals, 4 recall signal, recall type, Redial, registering handsets, REN (ringer equivalence number), ringer volume and melody
base unit, handset,
service information, signalling, site for the base unit, site for the charger pod, Speakerphone, switching on and off, three-way conference, time and date, toggle between calls, troubleshooting, volume control
handset’s earpiece,
51
55
16
56
3
14
13
54
55
4
4
15
10
27
12
27
48
16
60
Waste electrical products must not be disposed of with household waste. This equipment should be taken to your local recycling centre for safe treatment.
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