Billion BIPAC-PCI User Manual

BIPAC-PCI

ISDN Card

User’s Manual

CE Approval

All CE approved ISDN devices may be connected to the Euro­ISDN in all countries of the EU.

The BIPAC-PCI ISDN card has been approved by the TÜV
according to the new European procedure and may therefore be
connected to the Euro-ISDN in all EU countries. This ISDN
card therefore complies with:

♦ CTR-3 (ISDN Basic Rate Access)
♦ Electromagnetic Compatibility Standards
♦ Safety Standards

CE/EMC Restriction of Liability

The product described in this handbook was designed, produced
and approved according to the EMC-regulations and is certified
to be within EMC limitations.

If the product is used in an uncertified PC, the manufacturer
undertakes no warranty in respect to the EMC limits. The
described product in this handbook was constructed, produced
and certified so that the measured values are within EMC
limitations. In practice and under special circumstances, it may
be possible, that the product may be outside of the given limits
if it is used in a PC that is not produced under EMC certification.
It is also possible in certain cases and under special
circumstances, which the given EMC peak values will become
out of tolerance. In these cases, the user himself is responsible
for compliance with the EMC limits.

The manufacturer refuses all liability claims and may not be
liable in any cases, which may occur in the practical use of the
product outside of the EMC limitation.

Contents

CHAPTER 1 1

INTRODUCTION 1

1.1 An Overview of the BIPAC-PCI ISDN Card 1

1.1.1 What is ISDN? 1

1.1.2 The BIPAC-PCI ISDN Card 2

1.2 ISDN Phone Software (Optional) 2

1.3 Package Contents 4

1.4 BIPAC-PCI ISDN Card Features 5

CHAPTER 2 6

INSTALLATION 6

2.1 Before Installing 6

2.2 Installing the BIPAC-PCI ISDN Card 6

2.3 Installing the BIPAC-PCI ISDN Card Drivers 8

2.4 ISDN Utility Installation 21

2.4.1 The Diagnostic Program 23

2.4.2 The ISDN Status Program 24

2.5 Using Multilink PPP 25

2.6 Uninstalling the BIPAC-PCI ISDN Card 28

CHAPTER 3 29

T

ROUBLESHOOTING

29

1

Chapter 1

Introduction

1.1 An Overview of the BIPAC-PCI
ISDN Card

1.1.1 What is ISDN?

ISDN is an abbreviation for Integrated Services Digital Network.
ISDN transfers information digitally and integrates all
telecommunication services (such as telephone, teletext,
videotex, etc.) into a single network. Using ISDN, you can
transfer text, voice, data files, images, and even video.

Before the use of ISDN, telecommunications operated using
analog devices, which limited the quality of telecommunication
transfers. With ISDN technology, the telephone lines can
transmit data digitally with much greater speed and clarity of
transmission than with analog transmissions. The ISDN is
capable of transmitting all kinds of information at greatly
accelerated rates. A typical modem transmission has a rate of
56Kbps (kilobits per second or thousand bits per second). ISDN
digital technology allows transfer rates of up to 128Kbps.

Because ISDN transmits data digitally, the data is virtually error
free, and the transmission is much clearer, with fewer
interruptions and slowdowns in facsimile transmissions. With
ISDN devices implemented throughout the world, a truly digital

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network will emerge, allowing everyone fast and easy access to
the global information highway.

1.1.2 The BIPAC-PCI ISDN Card

The BIPAC-PCI ISDN card is ideally suited to give your PC
access to the world of the Integrated Services Digital Network.
It is easy to install, and easy to configure because it is fully Plug
and Play compatible. The Windows 95, OSR2, 98, NT4.0, Me,
2000 or XP operating system will automatically install and
configure the ISDN card.

With the ISDN card, you can have an ISDN telephone,
answering machine, file transfer, videotex, G3/G4 Fax functions,
and Internet access. This will bring you more versatility and
efficiency in the ISDN era.

1.2 ISDN Phone Software (Optional)

The ISDN card transmits voice signals with a much greater
quality, clarity, and speed than analog voice transmissions.
Included in some product package is the ISDN Phone software
program, which takes full advantage of the ISDN card’s digital

Chapter 1 Introduction

3

transmission capabilities. This program makes it easy for you to
make and receive voice communications. With the Phone
program and some ISDN card, you will be able to use the two B
channels simultaneously, allowing you to send voice and data
over the ISDN card at the same time. You can use your ISDN
card to make a voice communication over one B channel while
sending data or connecting to the Internet using the other B
channel.

The ISDN Phone has the following additional features:

A Software
Dialer

The Software Dialer allows you to dial the
telephone number using either the mouse or
your keypad.

Hot Key
Dialing

The Hot Key feature allows you use a hot
key combination to automatically dial a
number that has been copied to the
clipboard. If you have a database with
phone numbers stored in it, you can use the
Windows shortcut keys [Ctrl] + [C] to copy
the number, and then use the assigned ISDN
Phone hot key to dial the number for you.

Speed Dialing

The Speed Dialing function allows you to
dial a number with a single mouse click.
You can store up to 16 numbers with the
Speed Dialing function.

Automatic
Redial

Automatic Redial frees you from having to
manually redial if the line is busy. You can
set the Automatic Redial function to redial
after a designated period of time.

Phone Book

The Phone Book allows you to store phone
numbers and other important information
about your contacts. You can even insert a

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photograph image to help you with
identification.

Call Logs

Call Logs help you keep track of incoming
and outgoing communication data such as
caller identification, duration of the call, and
the date and time the call was made.

Supplementary
Services

“Call hold/retrieve”, “suspend/resume”,
“call waiting”, “call transfer”, “call
forwarding”, etc.

For more information about the ISDN
Phone program, please consult the ISDN
Phone User’s Manual.

1.3 Package Contents

The product package comes with the following accessories:

1. One Billion BIPAC-PCI ISDN card

2. One installation CD with drivers and utility software

3. One CD with bundled application software programs

(optional)

4. One RJ-45 ISDN cable

5. One Quick Start Guide

6. One headset with RJ-11 connector (optional)

Chapter 1 Introduction

5

1.4 BIPAC-PCI ISDN Card Features

The BIPAC-PCI ISDN card supports many standard and
enhanced features, including the following:

♦ Fully Plug and Play compatible.

♦ Provides telephony functions with a headset (optional).

♦ Supports both 16-bit and 32-bit CAPI drivers for Windows

95/OSR2/98/NT/ Me/2000 and XP.

♦ Supports TAPI and NDIS WAN miniport drivers for

Windows 95/OSR2/98/NT/Me/2000 and XP.

♦ Supports Multilink PPP (MP) for 128Kbps (two B channels)

internet access and data transfer.

♦

Supports X.75, T.70NL, ISO8208, T.90, and HDLC
transparent protocols on the B channel for T-Online, AOL,
CompuServe, BTX, BBS, Eurofile transfer, and G4 Fax.

♦ Has support for a bit-transparent driver on the B channel for

answering machine and G3 Fax functions.

♦ Supports both V.110 and V.120 rate adaptation.

♦ Supports COM port simulation for modem-based

application programs.

If you want to send and receive the Group 3
(G3) fax at 14.4Kbps, you should have a
Pentium processor.

6

Chapter 2

Installation

2.1 Before Installing

Make sure that you have all you need to install the ISDN card.
You should have the following:

1. An IBM compatible PC with Pentium 166MHz or above
with at least 32MB of RAM.

2. One free interrupt (IRQ).

3. Microsoft Windows 95/OSR2/98/NT/Me/2000 or XP.

4. At least 30MB of free disk space for the driver and

software.

5. A VGA compatible monitor.

6. An IBM or Microsoft compatible mouse.

7. An ISDN basic rate

S

0

line released by PTT (Post,

Telephone and Telegraph administration).

2.2 Installing the BIPAC-PCI ISDN
Card

Please refer to the following instructions and figures for
installation procedures:

Chapter 2 Installation

7

1. Turn off the power to your computer and all peripherals
such as your monitor or printer.

2. Remove the computer system cover unit.

3. Remove the bracket from any unused expansion slot. Set

the bracket screw aside.

4. Gently insert the ISDN card into the expansion slot.
Make sure that the card is securely seated in the slot. If
the connection is not secure, the card will not work.

5. Secure the ISDN card with the bracket screw that you
removed in step 3.

6. Connect your ISDN line to the RJ-45 jack labeled
“S

0

LINE” on the card as shown below.

7. Optionally connect your headset to the RJ-11 jack on the
ISDN card.

8. Replace the computer system cover unit and reconnect
your peripheral devices.

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2.3 Installing the BIPAC-PCI ISDN
Card Drivers

For Windows 95, OEM Service Release 2 (OSR2)
or Windows 98:

1. Start Windows. After the opening banner, Windows

will tell you that your ISDN card has been detected.
You will then see the following screen for Windows 95:

Or you will see the following screen for OSR2:

Chapter 2 Installation

9

Or you will see the following screen for Windows 98:

2. Insert the installation CD into the CD-ROM drive (D:
or E: , etc.).

3. For Windows95, select “

Driver from disk provided by

hardware m

anufacturer”. For OSR2, click “Next >” to go

on. For Windows 98, click “Next >”. Then, check
“Specify a l

ocation:” and browse for “D:\Driver\Win98” (D:

represents your CD-ROM drive).

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4. Follow the instructions on the screen. Windows will
copy the driver files to Windows sub-directories.

5. Then, Windows will start copying system files and you
might see the following screen prompting for the path
of the Windows source files. Please specify the location
of your Windows source files and click “OK”.

6. For Windows 95 or OSR2, if the Microsoft ISDN
Accelerator Pack 1.1 or Dial-Up Networking 1.3 has
been installed before, Windows will detect some files
with newer version. Press “Y

es” to keep the newer files.

7. For Windows 95 or OSR2, if the Microsoft ISDN
Accelerator Pack 1.1 or Dial-Up Networking 1.3 is not
installed before, you should see the following screen.

Chapter 2 Installation

11

8. After complete installing the ISDN card driver, you will
be prompted to restart the computer. Press “Y

es” to

restart your computer.

For Windows NT 4.0:

1. Start Windows. Insert the installation CD into the CD-

ROM drive (D: or E: , etc.).

2. Run “D:\Driver\WinNT\Setup.bat” (D: represents your CD-
ROM drive). Then, the following window appears.

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3. Click “OK” to begin copying files. After that, the
“Setup Program” will start.

4. If your PC has PnP BIOS, you can choose “

Auto setting

”.
Then the IRQ and I/O Port of the ISDN card will be
configured by the system.

5. After setting the properties of the ISDN card, you might
see the following screen prompting for the path of the
Windows NT source files to installing the Remote
Access Service (RAS).

6. When the RAS is installed, you will see the following
screen for configuring ISDN ports as RAS devices.

Chapter 2 Installation

13

7. Press “OK” to select “ISDN1-NTWANMP” as one of the
“RAS Capable Devices”, you should then see the
following screen.

8. Click “A

dd...” for adding “ISDN2-NTWANMP” to the

list of RAS communication ports. The “ISDN1” and
“ISDN2” ports make the ISDN card be capable of
dialing or receiving multilink calls. For more details
about configuring the multilink support in Windows NT

4.0, please refer to the on-line help of RAS.

9. Click “Continue” to complete RAS setup, and you
should see the Billion BIPAC-PCI ISDN card has been
installed as a network adapter.

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10. Click “

Close

”. Then, you will be prompted to restart the

computer.

11. Press “Y

es” to restart your computer and finish the

driver installation.

For Windows Me:

1. Start Windows. After the opening banner, Windows

will tell you that your ISDN card has been detected.

Chapter 2 Installation

15

2. Insert the installation CD into the CD-ROM drive (D:,
or E:, etc.). Select “

Specify a l

ocation:

” and browse for
“D:\Driver\WinME” (D: represents your CD-ROM drive).
Click “Next >”.

3. After pressing “Next >” button for the next screen, then
press “Finish”.

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4. If the next screen appears when Windows finishes
installing the drivers, press “Y

es” to restart the

computer.

For Windows 2000:

1. Start Windows. After the opening banner, Windows

will tell you that your ISDN card has been detected.
Press “Next>”.

Chapter 2 Installation

17

2. Insert the installation CD into the CD-ROM drive (D:,
or E:, etc.). Select “

Specify a location

” and browse for
“D:\Driver\Win2000” (D: represents your CD-ROM
drive). Click “OK”.

3. After pressing “Next >” for the next screen, click
“Yes” if windows titled “Digital Signature Not Found”
appear. Then, press “

Finish

” to end the installation.

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For Windows XP:

1. Start Windows. After the opening banner, Windows

will tell you that your ISDN card has been detected.
Press “Next>”

2. Click “Continue Anyway” to continue the installation.

Chapter 2 Installation

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3. Press “Finish”.

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For Linux:

1. The Linux support for the ISDN PCI card comes with

the Isdn4Linux package. First, you have to reconfigure
the kernel to make the HiSax module be compiled with
“Support for HFC PCI-BUS cards”.

2. You can patch your kernel with the latest ISDN kernel
tree using the current CVS sources. Please refer to

http://www.linuxdoc.org/HOWTO/Kernel-HOWTO.html

if you are not familiar with configuring and compiling
the Linux kernel.

3. If you compiled the HiSax driver as kernel module, you
have to load it with the following commands:

/sbin/insmod/lib/modules/2.2.10/misc/isdn.o

/sbin/insmod/lib/modules/2.2.10/misc/hisax.o
id=HiSax type=35 protocol=2

Chapter 2 Installation

21

4. If the kernel loads the HiSax driver, output in the
message file will show up. Then, the hardware is
installed.

2.4 ISDN Utility Installation

The ISDN Utility includes helpful programs for the BIPAC-PCI
ISDN card, such as diagnostic program, uninstallation program,
on-line manual and configuration program.

After Windows installs the driver of your ISDN card, the ISDN
Utility may be installed automatically. If the ISDN Utility is not
installed, you may install it from the installation CD.

To install the ISDN Utility under Windows 95, NT4.0, 98, Me,
2000 or XP, please follow the instructions listed below.

1. Insert the installation CD into CD-ROM drive.

2. Run Windows Explorer. Enter the directory of your CD-

ROM drive. Double-click “SETUP.exe” to install the
utility.

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3. When the following window prompts, click on the
“ISDN Utility” button.

4. The Install Shield Wizard will load the ISDN Utility
Installation program.

5. Press “N

ext>” to begin installing the ISDN Utility.

Follow the instructions on the screen to complete the
installation.

Chapter 2 Installation

23

2.4.1 The Diagnostic Program

After you have installed your BIPAC-PCI ISDN card, you are
highly recommended to use the diagnostic program to make sure
the ISDN card, its drivers and the ISDN line are all properly
installed and connected. To run the diagnostic program, please
follow these instructions:

1. Open the “

P

rograms

” folder on the “

Start

” menu and

click on the “ISDN Utility” item.

2. Click on the “Diagnostic Program” item, you will see the
following screen.

3. The IRQ and I/O Port hardware configuration is listed.

4. In the “Own ISDN Number” box, type in the subscriber

number of your own ISDN line.

5. Press “Loopback Test” to begin the diagnostic procedure.
It will make a call from the B1 channel that returns
through the B2 channel. The D and B channels will be
tested for line integrity.

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6. Please refer to Chapter 3 Troubleshooting if you see
any error or warning message.

2.4.2 The ISDN Status Program

To know the status of ISDN line and B channels, you can start
the ISDN Status program as below:

1. Open the “P

rograms” folder on the “Start” menu and

click on the “

ISDN Utility

” program folder.

2. Click on the “ISDN Status” item to start the program.

3. You will see the status of ISDN S

0

, B1 channel and B2

channel.

Chapter 2 Installation

25

2.5 Using Multilink PPP

To use multilink, the answering Internet Service
Provider (ISP), online service or corporate LAN
must provide multilink capabilities.

To configure multilink support, follow these steps.

1. Double click on the “

My Computer

” icon on your Windows
Desktop, and then double click on the “Dial-Up Networking”
(DUN) folder.

2. The DUN folder displays an icon labeled “

Make New

Connection”, plus icons for each of the connections that you

have already created. If you have not yet created a
connection, double click on “Make New Connection” to
define a connection to the dial up service you wish to use.

3. When you have created your connection, or if the
connection you wish to use for multilink access already
exists in the folder, use the mouse to right click on the
connection icon. Choose the “Properties” option. This
displays a dialog box with several category tabs at the top.

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4. Select the “Multilink” tab,and then select the “U

se additional

devices” radio button.

5. Click “

Ad

d…

” to specify the device to be bundled together

to form the multilink connection.

Chapter 2 Installation

27

6. Use the “Add…”, “Remove”, and “Edit” buttons to change
the list of additional devices.

7. You may enter a different phone number for each device;
the phone numbers will be stored. If you subsequently
change the phone number for the connection icon, the
phone numbers associated with additional devices on this
page will not change.

After all devices are configured, you are
ready to dial the multilink connection.
Once the connection is established, you can
view the status information by double
clicking on the “Communicating
Computers” icon displayed in the taskbar.
The following window opens:

The status information includes the number of bytes sent and
received, the network protocols negotiated for use on the
connection and a list box showing each of the additional devices.
As you highlight a device in the list box, a “

S

uspend

” or

“R

esume” button is displayed.

Communicating
Computers

icon

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If a “Suspend” button is displayed, the additional device is now
in use and bundled into the multilink connection. Clicking on
the “

S

uspend

” button disconnects that device and removes the

additional device from the bundled connections.

If the “

R

esume

” button is displayed, then click on “

Resume

” to
dial that connection and add that additional device to the bundle.
You may suspend and resume individual additional device
without dropping the connection.

2.6 Uninstalling the BIPAC-PCI
ISDN Card

If you decide to permanently remove the driver and utility of the
ISDN card from your system, you must run the uninstallation
program from the ISDN Utility program group as follows:

1. Open the “P

rograms” folder on the “Start” menu and

click the “

ISDN Utility

” item.

2. Click the “Uninstall DRV & UTL” item. The following
ISDN Uninstallation Program window appears.

3. Check the item(s) that you want to completely remove
from the Windows system and press “OK”.

29

Chapter 3

Troubleshooting

If the BIPAC-PCI ISDN card is not functioning properly, you can refer
first to this chapter for simple troubleshooting before contacting your
service provider. This could save you time and effort. However, if the
symptoms persist, then consult your service provider.

Note that some problems may be due to your telephone line. If this is
the case, contact your telephone company for assistance. Here are some
basic faults that are often overlooked by users. Follow these
procedures for troubleshooting the ISDN card.

Error

Indication

Possible

Cause

Remedy

You are not
allowed to run
this program.

The CAPI2032.DLL
is not from the ISDN
package.

Uninstall and then reinstall the
ISDN device.

A required .DLL
file,
CAPI2032.DLL,
was not found.

The CAPI2032.DLL
is missing.

Uninstall and then reinstall the
ISDN device.

CAPI driver is
not loaded.

The Registration key
has been destroyed.

Uninstall and then reinstall the
ISDN device.

Please input
your own
number.

The subscriber
number of your own
ISDN line has not
been entered.

Key in the subscriber number
of your ISDN line in the Own
ISDN Number box.

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Error

Indication

Possible

Cause

Remedy

Cannot activate
S0 interface.

The ISDN line is not
connected.

Ensure that the ISDN S0 line is
securely connected to the RJ­45 jack.

Cannot establish
LAPD link.

The ISDN line may
be malfunctioning.

Ensure that the ISDN S0 line is
in good condition.

1. Own ISDN
Number is
incorrect.

1. Ensure that your ISDN
number is correct.

2. Other devices on
the same S

0

line
are occupying
the B channel.

2. Be sure no other device is
on the same S

0

line and

occupying the B channel.

Connecting fail.

(error code =
xxxx)

3. The ISDN
protocol is
wrong.

3. Check to see if the ISDN
protocol configuration is
correct.

Data transfer
error.

The ISDN line is not
in good condition.

Check the ISDN line.