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User guide
Billi Quadra & Quadra Plus
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User guide
Billi Quadra & Quadra Plus.
Contents
Warnings & Important information ........2
General Maintenance.....................3
Features and Modes......................4
Tap Options & Dispenser Icon Codes .......4
Set up instructions .......................6
Filtration information.....................7
Changing the filter .......................9
Quadra Plus ............................10
Service Support ........................10
Warranty ...............................10
Warnings & Important information
– For continued safety of this appliance it
must be installed, operated and maintained
in accordance with the manufacturer's
instructions.
– Your appliance should be installed
by a suitably qualified tradesperson.
– For correct operation of this appliance
it is essential to observe the instructions
as outlined in this booklet.
– Do not use this appliance with water that
is microbiologically unsafe or with water
of unknown quality without adequate
disinfection before or after the system.
Systems certified for cyst reduction may
be used on disinfected water that may
contain filterable cysts.
– Filter replacement must be performed
at intervals of not more than 6 months.
– Use this appliance only as directed
in these instructions and only for its
designed purpose.
– This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the
appliance by a person responsible
for their safety.
– This appliance is not suitable in an
area where a water jet could be used.
– Children should be supervised to ensure
that they do not play with the appliance.
– DANGER: The operation of the thermal
cut-out indicates a possibly dangerous
situation. Do not reset the thermal cut-out
until the water heater has been serviced
by a suitably qualified person.
– WARNING: Do not connect any restrictor
or pressure relief device to the vent pipe
of this water heater if installed.
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– If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid creation of a hazard.
– Billi hose sets as supplied with the
appliance are to be used. Old or other
manufacturer’s hose sets should not
be re-used.
– If the appliance is located where the
ambient air temperature could fall below
4°C when the heater is not in use, do not
turn o the power supply to the appliance.
This safeguard does not oer the same
protection to the connecting pipework
and fittings.
– The ambient temperatures this unit
should operate within are 4°C to 45°C.
– Turn o power to unit, by unplugging the
power cord from the power point, if water
supply is turned o
Caution and safety
Boiling water is dangerous and can
cause severe burns, particularly with
young children. Boiling water must always
be handled with caution. Use this appliance
only as directed in these instructions and
only for the purpose for which it has been
designed. Your Billi Quadra is designed to be
safe and practical. In an environment with
young children, it is recommended that the
boiling water safety switch is activated.
The following safety features have been
included:
– Ergonomic levers
– Levers/touch activations located
safely above water outlet.
– Smooth electronically controlled boiling
water flow rate. Flow is briefly reduced as
water first enters cup to prevent splashing.
– Dispenser remains cool to touch.
– Childproof safety switch.
– Boiling water Safety Isolation mode.
General Maintenance
Your Billi Quadra has been designed to
require minimal maintenance other than
replacement of filter cartridges. During each
filter change, check all water connection
fittings for signs of leakage. Check all tubing
for any signs of damage. Check the cupboard
area around the base of unit for any signs
of moisture. For air cooled units, ensure
side vents of the under bench module are
kept clear and airflow is not obstructed.
Restricted airflow will cause inecient
operation of the refrigeration system.
—Cleaning the dispenser
Your Billi Quadra Dispenser is fabricated
from solid zinc casting material with tough
protective chrome plating. Proper care of the
Billi Electronic dispenser crucial; Avoid using
abrasive cleaners. Wipe clean using a damp
cloth. Use of a non-solvent, non-smearing
cleaner such as Windex is recommended.
Do not pour water over dispenser.
Cupboard ventilation requirements
Your Billi Quadra underbench module
requires no cupboard ventilation but
requires air space around the unit of 10mm.
Care should be taken when using the cupboard
space, to avoid stretching or damaging plastic
pipe work. Check fittings and tubing at each
filter change for signs of damage or leakage.
Always ensure access to power switch and
water supply tap is not restricted.
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User guide
Billi Quadra & Quadra Plus.
Page 4
User guide
Billi Quadra & Quadra Plus.
Features and Modes
Your Quadra dispenser is simply operated
with position-sensitive levers. The Red dot
on the left indicates hot water and the blue
on the right indicates cold. Hot and cold
levers can either be lifted or depressed.
When lifted, the levers will latch for continuous
delivery until released with a light press.
The Quadra will not dispense hot and cold
water simultaneously. Water will not flow
if both levers are pressed together.
—Dispenser swivel
The Quadra dispenser incorporates a swivel
function, allowing the dispenser to be swung
out of the way if more sink space is required.
A central position stop provides positive
location during normal usage.
—Safety timeout
Your Billi Quadra incorporates a water delivery
Safety Timeout to prevent an uncontrolled flow
of water. Water flow stops automatically after
a set time interval. Flow can be started again
by releasing and pressing the dispenser lever.
Boiling water timeout – 10 secs;
Chilled water – 1 minute.
—Childproof safety switch
Your Billi Quadra is fitted with a childproof
safety lock-out feature to protect against
accidental dispensing of boiling water
and the risk of burns. Please refer to
page 7 to set up.
—Water delivery temperatures
The boiling and chilled water temperatures
can be adjusted to suit individual preferences.
Hot water temperature range: 80°C – 98.9°C
Cold water temperature range: 6°C - 20°C
—Time switch
Your Billi Quadra incorporates an energy
saving time switch. This function allows the
Quadra to automatically turn ON and OFF at
selected times. Individual days can be set to
be active or non-active. The green lightning
bolt indicates that the time switch is set.
Refer to Setting Instructions, page 6.
—Standby mode
An energy saving Standby mode can be
selected to activate after a period of non-use.
Once activated, the boiling water temperature
can drop to 80°C and the chilled water
temperature can rise to 15°C. A touch of either
dispenser lever cancels the standby and the
Quadra resumes its normal operating mode
to deliver boiling or chilled water. The time
needed to elapse before the Quadra enters
this mode can be varied. During Standby
mode, the green moon and stars icon will
be illuminated. Refer to Options, page 7.
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User guide
Billi Quadra & Quadra Plus.
Dispenser Icons
Orange dot.
Flashes when filter change due. On constant when overdue.
Red lock illuminated.
Safety button activated. To use, press the indent on the back
of the tap momentarily & lift or press the boiling lever.
Green lightning bolt illuminated.
Time-switch on.
Green moon & stars illuminated.
In standby mode.
Time-switch can be used with the standby mode therefore both
can be illuminated at the same time.
Red dot.
Flashes when heating up to temperature. On constant when
boiling water ready.
Blue dot.
Flashes when chilling. On constant when chilled water ready.
Red & blue dots will flash yellow if the unit goes into fault.
Set up Instructions
Model 4100 G06670134
SW: 2.40 09:51 AM
Tue 07 NOV 2010
TIMESWITCH ON
Quadra
Normal display
Model
Software
version
Day and date
Serial number
Time
Current status
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User guide
Billi Quadra & Quadra Plus.
Instructions
—Normal Display Current status may be displayed as follows
TIMESWITCH ON/OFF Indicates the Quadra has been switched ON or OFF by the inbuilt
time switch control. During OFF mode, the dispenser icons are
o and give a brief orange flash once every 10 seconds.
OVERRIDE ON/OFF The Quadra can be manually turned ON or OFF by pressing the
ON/OFF button. The status remains as selected for a period
of 2 hours, after which it returns to automatic ON/OFF control.
LOCKED ON/OFF The ON/OFF status can be permanently locked ON or OFF.
Use ON if 24 hour, 7 days a week service is required; or OFF if
user is going away for an extended period. To activate or deactivate:
press the ON/OFF button and hold down until the required status
is displayed.
SAFETY SWITCH The child proof safety Switch mode has been activated. To set,
refer to Options, page 7.
STANDBY A period of non-use has elapsed and the Quadra has switched to
the energy saving standby mode.
—Daylight saving
Time adjustment for daylight saving is
made by pressing either the START or
FINISH buttons at the beginning or end
of daylight saving.
—Menu
To access the menu, press the SELECT
button. The menu functions are:
– To move the highlighted cursor, press
the or buttons.
– To activate the highlighted cursor,
press SELECT.
– To return to previous screen, press BACK.
—Setting time and date
Screen shows currently set time, day and date.
– Press or buttons to move the highlighted
cursor.
– Press SELECT to activate. The highlighted
item flashes.
– When flashing, press or to change
setting.
– Press SELECT. Highlighted cursor stops
flashing. Cursor automatically advances
to next setting. Repeat above activation
procedure.
– Press BACK once to return to previous
screen or twice to return to normal display.
—Setting time switch
Screen shows active and non-active days.
Turn-on and Turn-o times for active days
are displayed.
– Press or buttons to move the
highlighted cursor.
– Press SELECT to activate. The highlighted
item flashes.
– When flashing, press or to change setting.
– Press SELECT to confirm and advance
to next setting. Repeat above activation
procedure.
– Press BACK twice to return to
normal display.
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User guide
Billi Quadra & Quadra Plus.
—Options
The screen displays the following options and
settings. Press and buttons to select
and activate or alter the required setting.
– Safety Switch: Childproof safety switch is
activated by selecting ON.
– Hot Temp Set: Hot water temperature can be
set between 80°C and 98.9°C.
– Cold Temp Set: Cold water temperature can
be set between 6°C and 20°C.
– Standby Mode: Activated by selecting ON.
– Standby Time Set: Period of non-use before
standby mode is activated. Range 0.5 to 4.0
hours.
– Filter Change Help: Step-by-step graphic
instructions showing filter change procedure.
– Filter Flush: Automatic flush cycle to clean
filters after 2 days of non-use.
—Statistics
Screen displays information only.
– Hot, Cold: Temperature of boiling and chilled
water.
– Hot Cups: Total number of boiling water cups
dispensed.
– Cold Cups: Total number of cold water cups
dispensed.
– Filter Life Remaining: No. of cups or days to
go before change filter warning flashes.
– Cups this filter: Cups current filter has
dispensed.
– Start: Date unit began to be used.
– S/W: Software version installed.
—Initial Setup
For use only by the installer when setting
initial operating parameters.
Billi Filter Cartridges
The Billi Quadra and Quadra Plus feature
the Billi dual stage swing-change filtration
system. Quadra models 420 and upwards
incorporate two filter cartridges, a sediment
removal pre-filter and high quality carbon
block chemical removal post-filter. The Quadra
Compact is fitted with single dual stage filter
incorporating sediment and chemical removal
elements. All Quadra filters are manufactured
using bacteria and biofilm resistant materials
for improved water quality.
Standard filters will remove sediment
particles greater than 5 microns, as well
as chemicals, tastes and odours present
in the water supply *. Premium filters provide
better tasting water due to the high quality,
carbon chemical removal filter. Rated to
remove sediment particles greater than
1 micron, these filters have excellent chemical
absorption, removing or reducing chlorine,
volatile organic compounds (VOCs), chemicals,
tastes and odours. Special purpose filters
designed for cyst reduction and heavy metal
removal are available. Contact Billi Pty Ltd.
Use only genuine filters as designed for this
system. All drinking water filtration systems
should be flushed after a period of non-use.
Your Billi Quadra has an automatic flushing
cycle which can be activated. Refer to Options
above. After a period of non-use of more than
two days, e.g. o Saturday and Sunday, the
cold water will flow for 90 seconds
when the time switch first turns the unit
on. Alternatively, before use, lift the cold
lever and run until water flow stops,
then release the lever.
*(subject to water quality).
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—Filter Change Due Monitor
The Quadra filter change due monitor
operates by counting the number of cups
dispensed and the number of days elapsed
until a pre-set level is reached. Once reached,
the dispenser icons will briefly change to
orange once every five seconds. The Quadra
will continue to operate while the filter
indicator is flashing. Water filters installed
in areas with higher levels of turbidity
(cloudiness/sediment) will experience
a reduced service life. The flow from the
cold water outlet will decrease as the filters
become blocked. It may be necessary to
change filters before the change filter
indicator flashes. The filter monitor can
be reprogrammed to an appropriate service
interval if required. Contact Billi Pty Ltd.
Standard 5 micron-rated filters generally
have a longer service life than Premium
sub micron-rated filters.
If particularly dirty water is noticed coming
through the water supply, e.g. from other tap
ware, as sometimes occurs following repairs
to local water mains, immediately turn your
Billi Quadra o using the ON/OFF button.
This will help prevent premature blocking
of the filter cartridges.
—Replacement of Filter Cartridges
Periodic replacement of your Billi Quadra’s
Water Filter Cartridges is necessary to
maintain the sparkling cleanliness and
purity of your drinking water.
A replacement filter change service is
available. To arrange, contact the Billi
Service centre on 1800 812 321.
If you wish to install the replacement filter
cartridges yourself, filters can be purchased
online at www.billi.com.au or through a
certified agent which will provide genuine
Billi replacement filter cartridge sets.
To assist with the replacement of your Quadra
filter cartridges, a series of moving graphic
instruction screens will guide you through the
required steps. Press HELP if display indicates
‘Filter Change Due’ or refer to Options, page 10
mode to select ‘Filter Change Help’.
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User guide
Billi Quadra & Quadra Plus.
Filter
Type
Order
Part No. Suits Micr. Filters Sediment Chlorine VOCs Chemicals
Taste
Odour
Fluoride
Minerals
Expected
Life
Prem. 990413
Quadra
Compact
sub Single
Slight
6 - 12
months
Stand. 990402
Quadra
Compact
5 Single
6 - 12
months
Prem. 990414
Quadra
420-4180
Quadra
Plus
sub Dual
Slight
6 - 12
months
Stand. 990412
Quadra
420-4180
Quadra
Plus
5 Dual
6 - 12
months
Billi Filter Cartridges – Reduces & Removal
Once new filter(s) have been installed and
the filter flush cycle is complete, check for
any water leakage around the filter system. Take
particular care to ensure the area around the
water leakage sensor, located on the
lower left hand side of the bulkhead behind
the filters, is dry. If you have any questions,
or concerns during the filter change process
simply contact Billi’s experienced technical
assistance team on 0800 636-0-636.
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Filter removal and
replacement instructions
Important note: Please ensure you remove the
foam packing under the filter before installing.
1. Press or hold the “ON/OFF” Button until
the lights in the tap turn OFF.
2. Hold filter and pull towards you slowly.
The top of the filter is in a hinged cradle
assembly. It should stop after approximately
30 degrees of travel.
3. The filter can now be released from the
holding cradle by pulling down on the filter.
4. Take care not to spill water in the base of
the tray. If so wipe gently with absorbent
paper towel.
5. Install new filter(s) into the same location
by pushing all the way up into the cradle.
6. Push filter(s) forward until perpendicular
to the base and locked in place.
7. Unit will now begin an automatic flush cycle.
Tap lights will flash orange and water will
dispense from the cold side of the tap.
8. When the flush cycles finishes, the unit
will automatically reset and return to the
previous operating mode. It is normal to
see the tap lights displaying a solid red light
and a flashing blue light. This indicates that
the chilled water is currently being chilled
and should return to a solid blue light
within 5 minutes.
9. Check for any leaks from around the filter,
hosing or pipeworks.
10. Replace the front cover.
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User guide
Billi Quadra & Quadra Plus.
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User guide
Billi Quadra & Quadra Plus.
Quadra Plus
If you have installed a Billi Quadra Plus 5,
Plus 9 or Plus 15, you will enjoy the benefit
of instant hot water from your sink mixer
tap ware. When delivering hot water, the
Quadra Plus draws boiling water from the
internal storage tank, pre-mixing it with
cold water, to deliver hot water up to 50°C.
If the delivery capacity of the system is
exceeded, the hot water will run cold with
bubbling being evident. At this point there is
still extra boiling water available for delivery
from the Quadra dispenser. Recovery is
rapid and additional hot water will be
available after a short period of time.
Service Support
Your Billi Quadra incorporates a fault
detection and diagnosis system. Should a fault
occur, a message will be displayed describing
the fault. Pressing the HELP button will advise
you of any checks that can be performed.
If a service call needs to be logged, note the
message displayed and report this when
booking the call. This will assist the technician
in coming prepared to rectify the problem.
Filter cartridges are also
available for purchase online at
www.billi.com.au/Buy-Filters.
Warranty
a) direct an accredited service provider to
attend the customer's premises (provided
that the premises are located within
Australia) and repair the defect free of
charge; but if the customer's premises
are located more than 25 kilometres
from one of Billi's authorised service
agent's locations then the customer will
be liable for any increased freight costs,
fees, charges or levies Billi may incur as a
result of fulfilling its obligations under this
paragraph a) of this Product Warranty; or
b) direct the customer to return the
product to Billi so that Billi may provide
a replacement product free of charge.
If Billi elects to do this, Billi will also
pay the necessary freight charges, and
the customer will pay for the removal of
the product and the costs of reinstalling
the replacement product.
Any product replaced or repaired under
this Product Warranty will be covered by the
product's remaining warranty period, or three
months, whichever is greater. If the product
or any part thereof is replaced by Billi under
this Product Warranty, all of the right, title and
interest in and to the replaced product or part
shall vest in Billi upon it being replaced.
Subject to the warranty exclusions set
out below, if a defect in a new product
supplied by Billi Pty Ltd (ACN 124 066 717) ("Billi")
and purchased by you ("customer")
from a reseller authorised by Billi occurs within 12
months of the date of purchase of
the product as a result of defective materials or
defective manufacture by Billi, and Billi receives a
written claim (containing details
of the product defect together with a receipt from
the reseller of the products showing the date of
purchase of the products, or such other proof of
purchase and the date of purchase as Billi may
accept) within 13 months of the date of purchase,
Billi shall, at its discretion:
For technical support please call
0800 636-0-636 and speak to one
of Billi’s experienced technician’s.
To book a service call out request a filter
change or please contact the Billi Service
Centre on 0800 636-0-636 or book online
at www.merquip.co.nz
For information on our filtration and service
contracts please contact Billi Head Oce on
0800 636-0-636 or email us at
service@merquip.co.nz
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User guide
Billi Quadra & Quadra Plus.
—Warranty exclusions
1. Billi shall not be liable under this Product
Warranty:
a) unless the product was installed correctly
and as per the installation instructions
supplied with the product;
b) if the defect is contributed to or caused
by any improper usage of the product or
usage of the product for purposes other
than that for which the product was
designed or intended;
c) if the defect occurs wholly or partially
as a result of any act or omission by the
customer, or any person other than Billi;
d) if the product is subject to misuse,
neglect, accident or abuse or the
customer continues to use the product
after the defect becomes apparent;
e) if the product is damaged as a result of
poor water quality;
f) if the product is repaired, or any attempt
to repair the product is made, by anyone
other than an authorised repairer of the
products acting at Billi's direction; or
g) if the product is altered or modified in
any way unless such modification has
been approved in writing by Billi.
2. Notwithstanding anything to the contrary,
filters are not covered by this (or any other)
Product Warranty.
—Limitation of liability
3. Except for the Product Warranty set
out above, and except for any liability
in connection with the supply of goods
imposed on Billi by the Trade Practices
Act 1974 (Cth) and other similar state
and territory legislation (including for
breach of implied conditions and warranties)
which cannot, or which can only to a limited
extent, be lawfully excluded, all liability
of, and conditions and warranties relating
to the supply of the products by, Billi are
hereby expressly excluded. Any such liability
which cannot be lawfully excluded is limited,
at Billi's option, to any one or more of the
following:
a) the replacement of the goods or the
supply of equivalent goods;
b) the repair of the goods;
c) the payment of the cost of replacing the
goods or of acquiring equivalent goods; or
d) the payment of the cost of having the
goods repaired.
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Designed and manufactured in Australia.
As Billi Pty Ltd has a policy of continual
improvement, all details are subject
to change without notice. All goods
are sold subject to our published terms
and conditions. Billi is a registered
NZ Distributor:
Merquip Ltd
Onehunga
Auckland
Ph: 0800 636-0-636
F: 0800 636-8-636
www.merquip.co.nz trademark. 1012
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